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1.0 - 4.0 years

5 - 9 Lacs

Hyderabad

Work from Office

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Bhuvana-7406034000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

Work from Office

**"JobShop Your Partner for Top Call Center Jobs in Bangalore!"** - JobShop has partnered with Bangalores leading BPOs to bring you the best call center jobs available. With just one application, youll access multiple roles, offering great pay, comprehensive training, and steady growth. Freshers and experienced candidates, come find your place in a dynamic work environment! - With JobShop, the right job is just one click away. Start your application today and see how easy it is to join a top BPO company! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Bhuvana-7406034000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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3.0 - 5.0 years

4 - 6 Lacs

Mumbai, Bengaluru

Work from Office

Service Engineer- Pharma ( Metal Detector, X-Ray Scanner, Metal Checkware, F&B Inspection Machines) The role of the Service Engineer is to provide professional after sales service and support for customers by performing field service installation, startup, repairs and maintenance of high speed inspection and batch coding equipment. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing company. Essential Functions: Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support. Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment. Must be self-motivated with ability to work & think well independently. Perform scheduled and un-scheduled maintenance of equipment and associated equipment. Provide installation expertise at customer sites as well as conducting pre-installation assistance. Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns. Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipments as per ACE Technologies Standards. Work with engineering, project management, spare parts and management groups to resolve escalated problems. Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner. Properly document, label, and return all defective parts resulting from repair. Make technical recommendations to Technicians, Operators and Artisans. Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline. Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept. Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to ACE Technologies requirements. Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the ACE Technologies manufacturing facility. Assist the spare parts department with recommended spare parts and wear parts to existing and new customers. Provide technical support to other Field Service Engineer Technician on the field or in- house Overtime may be necessary as work load dictates. This may include weekdays or weekends. Must be able to use a computer for creation of reports and data entry required. Must be able to use a smartphone and any related applications required for the job or timekeeping. Must maintain clean and professional appearance while working with customers, vendors and colleagues. Accept other responsibilities as requested or required by the Service Manager or the Company as needed. Must participate in training opportunities as determined by the Company. Required qualifications and skills: A Bachelors degree Diploma. 3+ Years in Service Engineering experience of capital equipment in food and beverage industry. Preference: Metal Detector, X-Ray Scanner, Metal Checkware, F&B Inspection Machines. Able to complete projects in a timely manner Excellent computer literacy is must and knowledge of visualization would be preferred. The ability to work with multiple discipline projects. Excellent organizational, time management, leadership, and decision-making skills. Strong written and verbal communication skills.

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2.0 - 5.0 years

9 - 10 Lacs

Hyderabad

Work from Office

Technical Manager ( Application ) - Cooling Towers and Boilers in Water treatment Chemical Working Zone: Cooling Towers and Boilers 1. Carry out on-site service visits to the clients, follow the visit schedules. 2. Provide routine support to the Sales team in the site observation and optimization. 3. Sampling, testing and reporting the system water samples. 4. Conduct on-site assessments and gather data to develop tailored treatment solutions for cooling tower and boiler water treatment 5. Check and Inspect the Chemical dosing systems at client sites (cooling towers/Boilers) 6. Site chemical inventory management and report to the management for the re-ordering 7. Interpret the data and provide written recommendations to ensure the treatments are as per the requirement. 8. Provide technical support to customers, identify, root-cause analysis, troubleshooting and escalating as required 9. Prepare Technical reports and timely submission to the client 10. Assist Sales team with plant surveys, start-up of the new accounts and applications 11. Follow safety standards and incident reporting. Qualifications 1. Bachelors degree/Diploma Chemical Engineering, Mechanical Engineering, or a related field 2. 2-5 years of Service in water treatment chemicals application in various water treatment systems preferably in Cooling Systems and Boilers at various industries 3. Knowledge of water treatment Chemicals 4. Excellent communication skills 5. Problem-solving mindset and the ability to work independently and in cross-functional team 6. Experience in Computers (MS Office ) 7. Ability to travel (80%) to visit client sites and monitoring the systems

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1.0 - 4.0 years

5 - 9 Lacs

Mumbai

Work from Office

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

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1.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Ameena-8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Ameena-8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Ameena-8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Ameena-8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Ameena-8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru ****PLEASE DO REFER YOUR FRIENDS****

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1.0 - 4.0 years

5 - 9 Lacs

Bengaluru

Work from Office

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

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0.0 years

2 - 3 Lacs

Nagpur, Ratnagiri, Pune

Work from Office

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs Join our innovative team! Apply now Dial HR Anamika : 9811722023 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

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0.0 years

2 - 3 Lacs

Warangal, Hyderabad, Chennai

Work from Office

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs Join our innovative team! Apply now Dial HR Deepthi : 7829726356 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

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4.0 - 8.0 years

4 - 8 Lacs

Indore, Madhya Pradesh, India

On-site

Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. (JLL) is seeking a Cost Lead to support our stakeholders in achieving service excellence and positive outcomes for our clients. This role offers a significant opportunity for career progression, exposing you to cross-sector experience while showcasing high levels of technical capability, sound commercial knowledge, and a deep understanding of cost and value drivers. Role Purpose: The successful candidate will be responsible for supporting stakeholders in achieving service excellence and positive outcomes for our clients. This involves demonstrating high levels of technical capability, sound commercial knowledge, and a good understanding of the key drivers of cost and value, as well as capturing and sharing knowledge and driving innovation in service. What this job involves: Stakeholder Support & Project Delivery : Provide support to stakeholders and Directors in delivering real estate-led developments. You'll carry day-to-day delivery responsibility and demonstrate the ability to lead a team for successful project delivery. Team Development : Assist in coaching and developing subordinate team members to ensure service excellence. Cost Management Leadership : Lead and oversee all cost management aspects of real estate development projects. This includes Cost Plan creation, cost estimation, and Bill of Quantities (BOQ) preparation . You'll deliver all work outputs accurately and on time. Project Alignment & Risk Mitigation : Align and plan work in accordance with the approved project program and report on progress as required. Establish effective methods to learn from experience and mitigate future risks. Best Practice & Technology : Utilize and embed JLL's best practice tools and processes, including using technology to support delivery. Brief Interpretation & Ownership : Be able to interpret a brief from a client or stakeholder and convert it into a clear delivery plan. You'll demonstrate the ability to take ownership of medium to large-sized projects for Cost Management assignments. Compliance & Innovation : Understand and comply with business risk and project delivery parameters, including adherence to agreed scopes of service. Capture and share knowledge, and be involved with developing service improvement and innovation as part of the JLL way. Professional Representation : Take a leadership role as part of personal development planning and represent the company in a professional and diligent manner at all times. Desired Skills and Experience for this role: Experience : Approximately 10-15 years of experience , with a proven track record of working in the cost management field. International (Middle East) projects experience would be desirable. Education : Degree in a related subject (BE / B.Tech. Electrical / Mechanical) . Certifications : MRICS (Member of the Royal Institution of Chartered Surveyors) would be advantageous.

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0.0 - 5.0 years

0 - 2 Lacs

Gurugram

Work from Office

SUMMARY International Customer Support Voice Role About The Client Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description Position: International Customer Support Voice Qualification: Graduate/Undergraduate with a minimum of 6 months of experience Work Timing: Night shift Mode: Work From Office Job Location: Bangalore (Candidates applying should be staying in Bangalore city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must Nature: Contract 6 months (possibility of on-boarding on client payroll may happen in case of exceptional performance and a business need at our client's end) Compensation Expected Salary: CTC 40000 per month + other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Requirements Requirements Requirements: Freshers - only graduate Experience - graduate and undergraduate both are eligible. 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc. Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Benefits Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Handle incoming customer calls Provide accurate information regarding telecom services, billing inquiries & technical support Engage customers in upselling conversations to promote additional telecom services 24*7 shifts Contact:Aarav@7827642775 Required Candidate profile Qualification 12th and above Minimum 6 months of experience in voice process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability flexible with shift Perks and benefits Both side cabs under 35km . No caps on Incentive

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1.0 - 4.0 years

5 - 9 Lacs

Kolkata

Work from Office

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

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0.0 - 5.0 years

4 - 5 Lacs

Noida, Gurugram

Work from Office

Handle inbound customer calls Provide accurate information regarding software technical support Resolve technical queries of US/UK customer regarding their software & their concern Basic Technical knowledge req 24*7 shifts Contact: Aarav-7827642775 Required Candidate profile 12th & above Minimum 12+ months of experience in any international Technical process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability 37k in hand Perks and benefits both side cab Incentive Internal job promotions

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0.0 - 1.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Dear Candidate, Greetings from Movate Technologies!!! We are hiring for Technical Support Engineers for Hyderabad location. Role- Technical Support Engineers Exp- Fresher Shift- 24/7,WFO Location Hyderabad Role & responsibilities Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service isues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills) 0-1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Required Skills & Qualifications: Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Interested candidates can forward the resumes to krithiga.meenakshisundaram@movate.com to schedule interviews regards, Krithiga-TA team

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2.0 - 6.0 years

6 - 10 Lacs

Mumbai

Work from Office

: Job Title- Client Implementation Analyst Location- Mumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking B2, C1 and C2 and writing; able to communicate in German with clients. Language skillsfluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How well support you

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3.0 - 7.0 years

9 - 13 Lacs

Mumbai

Work from Office

: Job TitleClient Integration Corporate TitleAssociate LocationMumbai, India Role Description The Technical Support role is to on-board clients into various Corporate Bank platforms by Providing technical / functional support for End-to-End customer testing, Validation of financial message format for customers & the bank in Production & Test environments, focussing on XML, CSV, iDoc, EDIFACT, Monitoring of Certificate expiry, Coordinate Certificate Renewal between Client and L2/Productions, Coordination and execution of setup change, Level1 support for clients call / queries to resolve them by initiating queries within Deutsche Banks organization, and revert with a final response. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Manage a portfolio of client projects and end to end implementation of mandates. Working closely with the Sales team in understanding client requirements for products / services / solutions towards managing post-sales relationship with customers Executing Service Level Agreements and other product-specific documentation requirements with customers Coordinating with the Operations team for smooth start-up of services Manage team and support them on training / Knowledge sharing. Be part of the agile team as an Implementation Owner to deliver the product build to support the business growth and strategy. Implementation of cash management solutions that include Electronic Banking/ ERP interfaces / Host-to-Host connectivity / Services, Payables, Receivables and Liquidity Management. Supporting existing customers on cash management platforms and back-office administration relating to cash management solutions. Act as contact person (entry point) for clients (internal and external) technical support across all involved Deutsche Bank areas and coordinate communication to client. Initiates and coordinates the technical investigation within the Global Implementation & Service organization, follow-up with customer as agreed, escalate, if necessary, provides final feedback to the customer. Analyze and deal with complaints from internal and external clients, to ensure that the original Deutsche Bank commitment is accomplished, and the client satisfaction and loyalty is restored. Discussion with Implementation Managers/Customers on connectivity requirements for Host-Host and API solution Understanding the various communication Protocols and API (Application Programming Interfaces) supported by the application and suggest the suitable solution. Sending the required set-up forms and verify once received. Analyze and resolve connectivity issues as part of customer testing (including understanding of LOG-files) Coordinate with Infra. teams on Firewall opening request/UNIX user creation for customers to connect. Understand various financial message / transaction file formats (especially XML) to be tested for compatibility with banks systems. Production cut-over activities to be handled and provide all technical and functional parameters as part of Change Request to production team and get all necessary approvals. Coordinate the set-up of clients/accounts in production environment. Perform production set-up verification. Perform hand over procedures to Production Management Team Support Penny Testing along with Production Management/Implementation Manager and customers. Plan, document, track and manage the Client Adoption requests and discuss the priorities when the demand exceeds capacity. Perform server maintenance sanity checks. Coordination of Testing activities with multiple back-end application teams Conduct regular calls with Implementation Managers on regular basis. Support all regions including US/AP/EU in various shift. Raise PKI certificate request and provide the public certificate chain to customers. Receive and validate all signed forms from customers (PKC and CSR confirmation) Solve production issues as part of API and DBDC L1 and/or coordinate with respective L2/L3-Teams in 24/7 mode. Your skills and experience Hands-on experience in Cash / Trade / Custody Application Support Hands-on experience in UNIX Hands-on experience in various communication Protocols (SFTP, AS2, HTTPS, FTPS, etc.) Hands-on experience with Core Java Hands-on experience in Oracle Hands-on experience in Firewall opening & networks. Hands-on experience in various file / message formats Knowledge on various compression, encryption techniques Knowledge on SSL and SSH authentication Knowledge on Web methods How well support you . . . .

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2.0 - 7.0 years

11 - 15 Lacs

Pune

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: Job TitleL2 Lead Technical Application Support, Associate LocationPune, India Role Description Our organization within Deutsche Bank is Compliance Production Services. We are responsible for providing technical L2 application support for business applications. The Compliance line of business has a current portfolio of 20 applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As a L2 Lead Technical Application Support You will provide technical hands-on oversight to several support teams and be actively involved in technical issues resolution across multiple applications. You will also be application working as application lead and will be responsible for technical & operational processes for all application you support. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Act as application lead , You need to own the responsibilities related technical, process, operational, and people for all applications supported. Provide technical hands-on oversight to several support teams and be actively involved in technical issues across multiple applications. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks. Assist in the process to approve application code releases change tickets as well as tasks assigned to support to perform. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Assist in special projects and view them as opportunities to enhance your skillset and develop your growth. These projects can include coding using shell scripting, Python and YAML language for support functions. Your skills and experience Minimum 2 years of experience in providing the hands-on IT support and interacting with applications and end users. Engineering Degree/Post graduation from an accredited college or university with a concentration in Computer Science or IT-related discipline. knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Working knowledge of Elastic Search, WebLogic, Tomcat, OpenShift, Grafana, and Prometheus, Google Cloud Monitoring. Understanding of Java (J2SE), spring, Hibernate, micro services. Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with oracle and SQL databases. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Able to train, coach, and mentor and know where each technique is best applied. Confident working with several programming languages, tools, and technologies, including Infrastructure as Code, with the ability to guide colleagues as to the context where each is useful (preferably Python and Terraform) . Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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5.0 - 10.0 years

9 - 19 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Job Title: ADP eTime DT - Technical Analyst Level: Consultant Position: 1 Location: Hyderabad / Bangalore / Mumbai / Chennai / Kolkata / Pune / Gurgaon (Hybrid) Experience Required: 5+ Years Shift Timing: 2:00 PM 11:00 PM IST Work Mode: Hybrid Summary of Role: We are seeking a highly skilled ADP eTime DT - Technical Analyst to support our Global Time & Labour (GT&L) operations. This role involves working on mission-critical applications, providing technical oversight on ADP eTime systems, and collaborating with stakeholders to enhance system performance and reliability. The selected candidate will participate in the entire project lifecycle, from design to deployment, ensuring efficient timekeeping and integration with HR/Payroll systems globally. Key Responsibilities: Responsible for applying patches and updates to the ADP eTime portal Troubleshoot and resolve portal reset or reboot issues Design and restructure application architecture for improved scalability and performance Lead and support application management tasks, including technical configuration, testing, and reporting Participate in all phases of system upgrades and migrations (e.g., eTime to Workforce Manager) Support the Global ADP Enterprise eTime / ADP Workforce Manager platforms Facilitate Secure File Movement (MFT) processes across global platforms Manage system components including UI, security, middleware, and infrastructure Collaborate with global teams and vendors during major project deployments Write technical documentation and perform data analytics/reporting Ensure adherence to enterprise-wide design standards Primary Skills: ADP Enterprise eTime Global Access Management Secondary Skills: Technical Support & Maintenance Application Testing Admin Knowledge of HR/Payroll Systems Middleware, Automation & Integration Experience & Qualifications: Minimum 5 years of relevant experience in ADP eTime and related toolsets Proven expertise in project lifecycle methodologies and structured deliverables Strong time management , communication, and problem-solving abilities Ability to work independently in high-pressure environments Experience with large-scale implementations and deployments Educational Background: Bachelors Degree (BS/BA) in a Technical or related field Preferred Qualifications: Experience with Payroll Systems such as ADP GlobalView and ADP Celergo Working knowledge of Workday HR Experience in application architecture and enterprise solution design Strong background in HR & Payroll Application Management Interested Candidates can share your resume to subashini.gopalan@kiya.ai

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2.0 - 6.0 years

2 - 6 Lacs

Bengaluru, Karnataka, India

On-site

Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. (JLL) is looking for an Assistant Property Manager to proactively manage a property portfolio, ensuring exceptional service delivery and smooth daily operations. This role focuses on maintaining electrical systems, managing vendor relationships, and implementing robust maintenance and safety protocols. What this job involves Property Operations and Maintenance Day-to-day management of the property portfolio, proactively developing service levels to exceed client expectations. Ensure smooth operation of electrical systems , including DG sets, transformers, LT panels, and pumps. Prepare electricity and power backup bills with zero errors and distribute them to all tenants. Coordinate with AMC vendors to ensure timely service for all equipment. Prepare 52-week schedules and allot tasks to technicians for PM (Preventive Maintenance) activities. Plan and conduct Annual Shutdown Maintenance with the Senior Technical Manager and in consultation with the RGA Technical Lead. Coordinate with the BESCOM team for any billing errors. Validate PPM activities and ensure equipment service. Manage the shift schedule of technicians . Assign daily duties and monitor work carried out by MSTs. Coordinate any work undertaken by BESCOM outside the perimeter of RGA Tech Park that affects power supply. Site Management and Compliance Respond to all correspondence within a suitable time period. Regularly visit properties in your portfolio to conduct thorough site inspections . Follow up all visits with a site inspection report . Ensure only approved contractors are inducted and regularly monitor their service delivery. Ensure no Work/Purchase orders are recommended to new vendors not meeting statutory requirements. Identify any potential insurance risks during site walkthroughs. Ensure the team follows safety procedures while working inside the Electrical Room. Be responsible for additional power requirements (power/light points) for any events. Support the team during Handing/Taking over Procedure of leased premises as per SOP. Planning, Innovation, and Reporting Engage in personal work planning and time management. Introduce innovative ways to improve processes and anticipate/alleviate potential problems. Put measures in place to prevent problems from recurring and ensure speedy progress and problem resolution. Attend daily meetings to update the team and encourage team members to contribute. Constantly review record-keeping procedures for yourself and the team, implementing changes as required. Prepare & Implement Disaster & Emergency management plans . Ensure technical training is planned and executed as per procedure.

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2.0 - 8.0 years

2 - 8 Lacs

Gurgaon, Haryana, India

On-site

Experienced in the development of recyclers and providing technical support to enhance process efficiency. Specialized in Substances of Concern (SOC) management, with hands-on experience in material analysis, regulatory compliance, and automotive environmental standards. Key Responsibilities & Expertise Recyclers Development & Process Improvement Lead initiatives to develop recyclers and enhance recycling process efficiency. Provide technical support for sustainable material handling. Regulatory Compliance (SOC Management) Manage and control SOC in line with EU REACH, AIS-129, POPs, RoHS, and other regulatory frameworks. Conduct SOC Management System Audits for suppliers. Perform RRR SOC Calculations for vehicles as per industry standards. Hazardous Material Analysis Use International Material Data System (IMDS) for analyzing hazardous materials and data reporting. Recycling Process Knowledge Well-versed in recycling regulations related to End-of-Life Vehicles, Li-ion Batteries, E-waste, Used Oils, Plastic Packaging, etc. Materials & Standards Basic knowledge of automobile-specific raw materials. Familiarity with material standards: ISO, JIS, DIN, IS related to lab testing. Software Skills Proficient in MS Office, especially Excel and PowerPoint for data analysis and reporting. Core Competencies Strong communication and interpersonal abilities Capability to handle high-pressure and challenging situations Positive mindset with openness to learning and adaptability

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5.0 - 10.0 years

12 - 18 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Application Support role for ADP eTime and related HR/payroll systems. Youll be making sure these applications run smoothly, applying patches and updates , fixing issues, and supporting the technical team. Roles & Responsibilities: Maintain the ADP eTime portal (fix issues, reboot/reset as needed) Apply patches and updates to the portal and related tools Help design and maintain the application architecture Support the technical team when needed Test and fix any issues with the software Maintain and manage related HR applications ( ADP Celergo , ADP GlobalView , Workday HR ) Experience: 5+ years of experience working with ADP eTime or global access management platforms. Work Timing: 2 PM–11 PM shift

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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