Technical Sales Coordinator

Company Description Advancetech Controls, established in 1995, is a leading provider of technology products and services with over 25 years of experience and more than 1,000 satisfied customers. We are recognized as pioneers in various technological products and solutions, offering up-to-the-minute services to meet our customers' needs. Our independent business groups, headed by dynamic leaders and supported by highly qualified personnel, cater to diversified market segments globally. Our dedicated employees and robust service teams trained in factory settings ensure world-class support to our clients. Role Description This is a full-time remote role for a technical sales coordinator. The Technical Sales Coordinator will be responsible for providing technical support, managing sales operations, and delivering exceptional customer service. Daily tasks include communicating with customers, assisting the sales team with technical inquiries, managing sales-related paperwork, and coordinating with various departments to ensure seamless operation. Additionally, the coordinator will play a pivotal role in maintaining customer relationships and driving sales activities. Location: Vadodara Qualifications: BE in Instrumentation & Control, Electronics & Communication, or Electronics/Electrical Engineering ** Experience: 2 to 5 years’ Experience Salary Range: Based on Technical Knowledge and Experience Job Type: Full-time Key Skills – Basic Knowledge of Instrumentation & Automation Products, Tender Portal Knowledge, Basic Computer, ERP, and MS Office Knowledge. Generate business through inbound product introduction calls and emails Responsible for digital marketing activity, including mailers, cold calls, social media posts, etc. Prepare techno-commercial quote, tender documents, and customer follow-ups for order booking. Follow up with the customer for all their queries before and after ordering. Booked orders, Payment follow-ups, and updates with accounts. Provide pricing and product details to salespersons and all backend support to generate business. Service Request mail received on the sales mail is assigned to the service team and tracking status. Tender bidding of self-generated leads assigned by GM. Vendor registration documents and updates. Daily tenders search, Status tracking, and updates. Market research analysis and submit the report every Monday; also, guide the sales engineer for the next action plan and help to improve the activities. Daily ERP update from lead to sales order update and payment tracking. Teams drive updates. Show more Show less