5355 Tcp Jobs - Page 11

Job Description At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 —evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox . Enterprise Technical Support Engineer We have an opportunity for an Enterprise Technical Support Engineer to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support . In this pivotal role, you will provide technical assistance to our customers. This involves responding to customer inquiries via phone, email, and web, diagnosing and analyzing problems, and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. Be a Contributor — What You’ll Do Provide remote technical support for our customers and partners Own customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Document knowledge in the form of knowledge-based tech notes and articles Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities Be Prepared — What You Bring At least one year of experience in remote technical support or systems administration; network administration background desirable Solid knowledge in TCP/IP and networking protocols Ability and desire to learn DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding of one or more operating systems such as Microsoft or Linux desirable Working knowledge of L2, L3 devices Solid customer service skills Outstanding analytical and organizational ability Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required Be Successful — Your Path First 90 Days: Perform in shift roles like bullpen, standby, and weekend shifts Six Months: Work with Engineering to resolve customer issues Handle outage calls One Year: Handle all product-related issues Deliver TOI on existing and new features Work on becoming a features expert Belong— Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Be Rewarded — Benefits That Help You Grow, Thrive, Belong Comprehensive health coverage, generous PTO, and flexible work options. Learning opportunities, career-mobility programs, and leadership workshops. Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations. Charitable Giving Program supported by Company Match. We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications Ready to Be the Difference? Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis Hybrid:

Why SailPoint ? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice . That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team on-site or remotely. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT . Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. About the team Success Acceleration Services Packages (SAS P ): We are a global dynamic, multicultural and multilingual team that thrives in a fast-paced, ever-evolving environment. From technical experts to senior management, we collaborate closely to tackle any situation head-on with a “build the plane as we fly it” mindset. We’re goal-driven and solution-focused, turning every challenge into an opportunity while supporting and learning from one another. Our team is passionate, curious and always ready to dive deep, bringing people together to help navigate and deliver results with professionalism and care. We work hard, move fast and continuously bring fresh ideas to the table, all while fostering a culture of growth, inclusion and mutual respect. We invest in our people, champion their careers and ensure our customers and business are always at the forefront. If you’re proactive, eager to learn and ready to make a real impact, join us in shaping the future as part of this incredible worldwide operating team. Who you are: You are an energetic and dedicated professional who takes pride in getting the job done right. You bring a consultative mindset and breadth of experience to your role by striving to understand how things work so that you can identify the best way to provide solutions to everyday problems. You operate well with fixed deadlines as well as dynamic environments that require frequent change. You are curious and ask questions to understand and improve your knowledge. You collaborate effectively within a team structure and can take on tasks independently, following them through to completion. What You’ll Do: As a Consultant at SailPoint, you will begin with comprehensive product training to master our SaaS and Software solutions, leveraging your experience to gain deep knowledge quickly. Within a month, you will start working on projects to establish connectivity to customer environments, continuing to learn about SailPoint project delivery. By six months, you will implement solutions for small to medium-sized projects under the guidance of a Solution Architect, gradually transitioning to independent operation and providing best practices to customers. By the end of the first year, you will be working on projects ranging from small to large with varying complexity. You will continue to work under the guidance of a Solution Architect but will largely operate independently, providing best practices to customers through working sessions and troubleshooting. Responsibilities: Work with customers on the installation, integration, and deployment of SailPoint software and/or SaaS solutions. Communicate to clients and partners aspects of both the solution and the implementation at the technical and functional level. Deliver technical training designed to enable and educate SailPoint customers and implementation partners. Build rules for customers and evaluate rules built by customers. Requirements: 1-3 years of professional work experience as part of a technology company with at least 1 year of customer facing experience Experience setting up and installing software on both Windows and Linux platforms Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL Experience with enterprise directories such as Microsoft Active Directory and LDAP Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting Experience reading and writing any of the following programming languages: Java, BeanShell /JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++. Preferred: Familiarity with cloud technologies: AWS, Azure, GCP Familiarity with any of the following web technologies: SPML/SOAP, Web and Application Servers, RESTFull APIs Experience working with a project team that has deadlines and regular internal team and customer meetings Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans) Security software or IT audit experience Willing to work in shifts Education: Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus). J2EE certification is a plus SailPoint Certified Engineer is a plus and is expected within 12 months of hire We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

Job Purpose Job Purpose: To manage and maintain the integrity, performance, and security of manufacturing site network infrastructures across multiple CBG plant locations. This role ensures uninterrupted network connectivity for critical OT systems (SCADA, PLCs, IoT devices) and supports real-time data availability for centralized monitoring and analytics. Key Responsibilities Production Network Management: Design, configure, and maintain production floor networks including LAN, VLANs, switches, firewalls, routers, and wireless APs. Ensure segregation and security between OT (Operational Technology) and IT networks while maintaining seamless data flow. Multi-Plant Network Coordination: Oversee network infrastructure setup and maintenance across multiple CBG plant sites in different states. Monitor network performance, diagnose connectivity issues, and ensure maximum uptime of plant-critical systems. Support for Plant Digital Systems: Provide reliable network connectivity for systems such as SCADA, IoT sensors, CCTV, and remote monitoring tools. Coordinate with the application and control system teams to ensure infrastructure readiness for digital deployments. Network Security & Compliance: Implement best practices for cybersecurity, including firewall rules, VLAN isolation, endpoint protection, and access control lists (ACLs). Ensure compliance with corporate IT security policies and audit readiness for production network infrastructure. Troubleshooting & Issue Resolution: Serve as the escalation point for advanced network issues at plant locations. Coordinate with OEMs, ISPs, and infrastructure vendors for resolution of persistent issues or upgrades. Documentation & Reporting: Maintain documentation of network topology, IP schemas, device configurations, and incident logs. Provide regular status reports and dashboards on network health, outages, and changes. Key Requirements B.E/B.Tech Strong hands-on experience in configuring devices of prominent OEMs, VLANs, firewalls and industrial switches. Good understanding of network protocols (TCP/IP, DNS, DHCP, SNMP) and OT network best practices. Willingness to travel across plant sites in different states for setup and support.

Req ID: 325715 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Administration Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence, and ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell/Shell scripting and automation experience is a plus. Passion for delivering timely and outstanding customer service Written and oral communication skills with internal and external customers Basic Qualifications: 3+ years of overall operational experience 3+ years of OS/Cloud experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Title: IMS Developer – 4G/5G Core Network Location: Delhi / Gurgaon Experience: 2 – 12 Years Employment Type: Full-Time Position Summary: We are seeking skilled IMS Developers (Associates / Senior Associates) to join our core telecom engineering team. You will play a key role in the development, support, and enhancement of 4G/5G IMS solutions across both lab and field environments. This is an exciting opportunity to work on high-performance telecom systems within a next-generation indigenous telecom product stack. Key Responsibilities: Design and develop modules based on 3GPP IMS/VoLTE/VoNR standards. Produce clean, efficient, and maintainable code in C/C++. Perform feature enhancements, bug fixes, and critical field support. Troubleshoot, debug, and optimize system performance across IMS stack components. Conduct integration and module-level testing in CI/CD environments. Collaborate across architecture, QA, and system validation teams. Contribute to technical documentation and process improvement. Analyze and implement feature requirements per 3GPP specifications. Required Skills: Proficient in C/C++ , multithreading, and system debugging. Solid understanding of Linux OS internals and system-level programming. Strong knowledge of SIP, RTP, TCP/IP, UDP, Diameter , and socket programming. Experience with GDB, strace, memory/code optimization tools . Familiarity with 4G Core (EPC), IMS Core , and related 3GPP call flows . Hands-on with Relational and NoSQL databases . Understanding of NFV, VNF/CNF concepts , and cloud-native architecture is a plus. Exposure to DevOps, microservices , and CI/CD pipelines preferred. Educational Qualification: B.E./B.Tech or M.Tech in Electronics / Telecommunications / Computer Science MCA holders with relevant IMS experience are also encouraged to apply.

We are looking for immediate joiner for below position NOTE :- For below Position we need LOCAL candidate from Mumbai only. Cloud Engineer Exp :: 5 to 10 Years Location :: Airoli (Navi Mumbai) Key responsibilities needed: • Cloud infrastructure expert – He/She should know how to use well architected review framework, should have managed various applications/ infrastructure • Should be expert in infrastructure creation, deployment projects (medium – large) • Should have expertise in infra migration, resiliency, cost optimization • Should be aware of latest cloud tools – for security, cost etc Preferred candidate: Strong Azure infrastructure expertise( ~ 5 years) with 1-3 years in GCP. Job responsibilities Reviewing infra-architecture of application against well architected framework. Design and execute the overall strategic roadmap for the cloud architecture. Deploying Infrastructure for Cloud as well as guiding other teams for deployment infra and application. Guide and support application team through cloud journey from 0-day to go-live. Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions Define standards (and/or select cloud vendor products) for the overall architecture in coordination with the solution architects and engineering leads Continue improving cloud product reliability, availability, maintainability & cost/benefit–incl. developing fault-tolerant tools to ensure general robustness of the cloud infra Manage capacity across public and private cloud resource pools–incl. automating scale down/up of environments Support developers in optimizing and automating cloud engineering activities –e.g. real time migration, provisioning and deployment, etc. Provide inputs to IT financial management for cloud –costs associated with capacity build-out, forecast for cloud IT investments, etc. Developing and maintaining cloud solutions in accordance with best practices. Ensuring efficient functioning of cloud resources/ functions in accordance with company security policies and best practices in cloud security Educate teams on the implementation of new cloud-based initiatives Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity Orchestrating and automating cloud-based platforms throughout the company. Requirements 6+ years of experience in engineering infrastructure design,4+ years in cloud engineering roles with experience. Expertise in developing terraform code. Expertise in deploying GCP infrastructure. Expertise in deploying GCP services Expertise in troubleshooting deployment /network related issues for cloud infrastructure. Experience in deploying using terraform enterprise and GitHub. Basic familiarity with network and security features e.g. cloud network topology, BGP, routing, TCP/IP, DNS, SMTP, HTTPS, Security, Guardrails etc. High availability engineering experience (region, availability zone, data replication clustering) Awareness in open-source tools & scripting language (powershell, Shell). Deep understanding of software development lifecycles and cloud economics, incl. knowledge of consumption-driven TCO Good knowledge of security implications of public & private cloud infra design Azure certifications preferred. Basic Database experience, including knowledge of SQL and NoSQL, and related data stores such as Postgres. Good communication and collaboration skills. Client management skills.

(Locations: Mumbai, Kandla, Goa, Mangalore, Kochi, Chennai, Tuticorin, Visakhapatnam, Paradip, Kolkata) Description We are seeking a proactive and technically skilled On-site IT Security Engineer to join our team, embedded directly at customer premises. This role is crucial for bridging the gap between our remote cybersecurity teams and the customer's on-site environment. You will be responsible for hands-on network engineering, vulnerability management, and providing essential technical coordination and support to ensure seamless cybersecurity operations. Responsibilities On-site Technical Coordination: Act as the primary technical point of contact at the customer site, facilitating effective communication and coordination between our remote security teams (located in different geographies) and the customer's IT personnel. Network Engineering & Maintenance: Independently perform network engineering tasks, including configuration, troubleshooting, and optimization, to ensure a robust and secure network infrastructure. Vulnerability Management & Patching: Proactively identify, assess, and manage vulnerabilities across customer systems and networks. This includes planning and executing patching cycles to ensure all systems are secure and up-to-date. Cybersecurity Implementation Support: Work closely with remote teams to implement cybersecurity solutions by understanding the customer's unique environment and providing critical on-site support. Incident Response & Support: Assist in monitoring and responding to cybersecurity alerts, providing on-site support for incident response efforts, including initial analysis and mitigation steps. Customer Environment Understanding: Develop a deep understanding of the customer's IT infrastructure, applications, and security requirements to effectively tailor and implement security solutions. Security Policy Assistance: Help implement and enforce security policies on-site, ensuring alignment with customer requirements and our cybersecurity frameworks. Reporting & Documentation: Provide regular updates to both remote teams and the customer on security posture, ongoing activities, and any identified risks or issues. Arrange/coordinate meetings & diligently record minutes of meetings and prepare agenda points. Adherence to Standards: Ensure on-site operations comply with relevant national and international cybersecurity standards, regulations (e.g., NIST, ISO 27001, CIS Controls), and best practices. Eligibility Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Experience: Minimum of 3 years of experience in IT security, network engineering, or system administration with a strong focus on security. Proven experience in patch management and vulnerability remediation. Familiarity with analyzing logs from various sources (e.g., network devices, servers, applications) for security incident detection. Experience with scripting languages (e.g., Python, PowerShell) for automation and tool development is highly desirable. Technical Skills: Strong understanding of Networking principles and protocols (TCP/IP, routing, switching, firewalls). Solid knowledge of Operating Systems (Windows, Linux), System Administration, common threats, and vulnerabilities. Familiarity with cybersecurity frameworks such as NIST, ISO 27001, and CIS Controls. Soft Skills: Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical information clearly to both technical and non-technical stakeholders. Demonstrated ability to build and maintain strong, trusted relationships with senior stakeholders and customer personnel. Professional, courteous, cooperative, and a strong team player with a high level of integrity and problem-solving skills. Ability to work independently and manage multiple tasks effectively in a dynamic on-site environment. Language Proficiency: Multi-lingual proficiency, Good English speaking along with strong local language proficiency for each Location (Eg, Tamil for Chennai/ Tuticirin, Tulu/Kannada for Mangalore, Odiya for Paradip, etc). Desired Eligibility Desired Certifications Professional certifications such as CCNA Security, CEH, and CompTIA Security+ will be an added advantage (but not compulsory). Travel Occasional travel may be required across the country for specific project executions, monitoring, or coordination with geographically distributed internal teams. Communication Submit a cover letter summarising your experience in relevant technologies and software, along with a resume and the Latest passport-size photograph.

Job Description Job title: Network Engineering Job Location: Gandhinagar Candidate Specification Candidate with minimum 2 Years experience in Networking or Telecom Candidate must have Preferred to be CCNA certified / CCNA Trained Job Description Good Communication and interpersonal skills Experience in last mile access network and network elements routers Good understanding of telecom processes Basic understanding of telecom technologies such FTTB FTTN VDSL Copper GPON etc. Exposure of working on Provisioning configuration of Telecom services Readiness to work in shifts Experience in the design, configuration and telecom systems, hardware and software applications. Understanding of switching systems, cabling and fiber optics. Knowledge of network topology Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added advantage LAN, WAN, WLAN infrastructures Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP ATM, MPLS, Frame Relay, and Metro Ethernet Skills Required RoleSenior associate - Network Engineering - Gandhinagar Industry TypeITES/BPO/KPO Functional Area Required Education Employment TypeFull Time, Permanent Key Skills NETWORK ANALYST NETWORKING NETWORKING SECURITY Other Information Job CodeGO/JC/414/2025 Recruiter NameMarilakshmi S

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a SOC Engineer , who is responsible for analyzing and responding to network security events. The SOC Engineer will work collaboratively to detect and respond to information security incidents, maintain and follow procedures for security event alerting, and participate in security investigations. The SOC Engineer will perform tasks including monitoring, research, classification, and analysis of security events that occur on the network or endpoint. In this role, you will act as a shift lead and review tickets before they are being escalated to clients. You will Investigate intrusion attempts and perform an in-depth analysis of exploits. This is an Onsite role. What you will do: Acts as shift lead by managing the incident queue and assign incidents to available analysts based on priority. Make sure the incident is handled from end to end with defined SLA. Conduct expert analysis of SIEM logs to drive event and incident analysis. Provide expertise in categorizing and deep dive event logs to support timely and effective decision making in handling security breach cases. Launch and track investigations until resolution. Work with client or internal support teams to mitigate security threats and help them in improving the security posture of client environment. Perform threat hunt activities based on latest security vulnerabilities, advisories, and penetration techniques. Mitigate security threats and notify client. Contribute to the creation of SOC policies, procedures, and configuration standards. Manage and Administer security tools such as SIEM, EDR, Email gateway, etc. Advanced working skills with any one of the SIEM tools (ELK, Splunk, Qradar). Rule base Management, SOC Fine tuning. (Administer SIEM tool) Maintain 'On Call' availability for critical incident response scenarios and urgent threats. Demonstrate strong analytical, diagnostic, innovation, and collaboration skills. Exhibit enthusiasm, adaptability, and a passion for continuous learning, growth, and sharing of knowledge. Showcase exceptional presentation and communication abilities. Who you are: 3-5 years’ experience in the IT security industry, preferably working in a SOC environment. Bachelor’s in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree Certifications: CCNA, CEH, CHFI, GCIH, ITIL Experience with Security Information Event Management (SIEM) tools, creation of correlation rules and fine-tuning rules to administration of SIEM. Administration of Email security gateways, EDR, Antivirus Solutions. Should have expertise on TCP/IP network traffic and event log analysis. Configuration and Troubleshooting experience on Cisco ASA, PaloAlto firewalls would be an added advantage. Ability to work with minimal levels of supervision. Willingness to work in a job that involves 24/7 operations. Shift management and scheduling. Remain vigilant while continuing to maintain and enhance the overall security of ECI and the client’s receiving our services. Maintain awareness about the potential risks based on the environment they are operating in and the clients they are working on Bonus points if you have: Knowledge and hands-on experience of implementation and management of IDS/IPS, Firewall, VPN, and other security products Knowledge and hands-on experience with SIEM tools Knowledge of ITIL disciplines such as Incident, Problem and Change Management Strong verbal and written English communication. Strong interpersonal and presentation skills ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here!

Location : Kochi (Work From Office) Salary- Open Position Summary Engineers in this role will design and develop hardware used in marine robotics products and solutions while supporting the manufacture and testing of existing designs. You will collaborate with a multi-disciplinary team of engineers to ensure the system design meets system and subsystem requirements, and you will be responsible for implementing, testing, and validating custom hardware systems for our robot platforms. About The Work Work closely with electromechanical, software, and manufacturing teams to conceptualize, specify, and implement electrical architectures for new product development, including multi-stage integrated robotic systems. Significant focus on Mixed signal design of embedded systems, including schematic and board layout, PCBA testing, integration of existing sub-systems, and new systems. Rapid prototyping and integration of electrical systems at both system and board levels. Specify and select electrical components such as power supplies, servo drives, sensors, and safety systems for robotics. Optimisation of the power consumption, power budgeting, transmission loss for underwater ROV, and future product lines of the company. Participate in the debugging and root cause analysis related to hardware and software defect resolution. Interface with internal and external manufacturing teams to enhance design for test, manufacturing, and assembly Involved in Product Documentation, Product Training, Tracking & fixing of Product issues. About You Graduate or Postgraduate in Electrical/Electronics or related Engineering branches 3-5 years of industry experience in a professional and product-driven environment. Have a proactive attitude and a professional approach in working with a multi-disciplinary, skilled team. Strong domain knowledge in Power and Mixed signal electronics. Strong knowledge of schematic capture and PCB layout using any EDA package such as Altium, OrCAD, KiCAD, etc. Practical knowledge and experience in designing circuits for embedded systems and power electronics. Hands-on experience with board bring-up and hardware testing. Knowledge of interfacing of actuators like BLDC Motors and sensors using industrial protocols like TCP/IP, CAN, RS485, RS232, USB, etc. Excellent understanding of PCB layout and design techniques for EMC compliance. Preferred To Have Experienced in end-to-end product development life cycle. Worked on Robotics projects or participated in robotics competitions before

About the job We at Accolade Electronics are on the look-out for a highly motivated and experienced Sr Engineer, Product Application to join our Product application team. Job Description The candidate is expected to have Excellent problem-solving, strong communication and interpersonal skills, high motivation, the ability to learn quickly, and must be a self-starter Ability to work both independently and collaboratively Ability to work with cross-functional teams to achieve the required Talk customers through a series of actions, either via phone, email, or chat, until they’ve solved a technical query & provide prompt and accurate feedback Basic knowledge of CAN, Python & LabVIEW Technical knowledge as well as market study required on the Telematics in the Automobile field and Automotive applications Familiar with the Hardware and Firmware level understanding & troubleshooting Timely update bugs on Jira reported from field / Vehicle level testing Integrated testing - Installation and testing of devices on vehicles & take trials as per requirements Requirement gathering from customers at the time of integration testing and communicating required inputs to CFTs Responsible for Customer support (Internal & External customers) on technical issues and maintaining documents Perform analysis of data of testing to determine impact/prevalence of testing -- use analytics tools, and utility developed by the engineering team to modify user/vehicle data for testing / resolving issues Train, educate, assist, and provide guidance to other employees within the department Document technical knowledge in the form of notes and manuals Should keep traveling in the local areas on customer request. In the future should be ready to move further locations for resolving the customer's queries. Desired technical skills AIS-140 Empanelment / Protocol / TCP protocols / Testing / Implementation Knowledge of Telematics Tracking device GPS Network connectivity Knowledge of Various testing tools CAN & Languages (Basic Python & Labview) Knowledge of MS Office, Report Design, Report Generation Report Analysis Desired skills Good written and verbal communication skills Ability to work with a cross-functional team Sense of ownership and urgency when working in the company Strong sense of ethics Education Bsc – Electronics, B.E / B.Tech / M.E / M.Tech – Electronics / EnTc / Mechatronics Benefits Competitive salary and benefits package Opportunity to work in a fast-paced and dynamic environment Be part of a team that is at the forefront of the electronics hardware industry Make a significant contribution to the company's success Experience 3-6 Years of relevant experience Job Location Shivane, Pune

CONTROLS ENGINEER Job Purpose Senior Engineer Controls Gurgaon office:- Project handling from controls point of view for entire project life cycle i.e. Electrical circuit design, PLC Programming in ladder & SCL language, implementation & testing. Programming & application (Material handling) development on industrial Robots (KUKA, ABB). Responsible for any new product development electrical design & development. Role Expectations Hands on experience in PLC programming (Ladder & SCL) of SPM's Worked on Communications protocol RS232, RS485, TCP/IP, Profinet & Modbus TCP/IP. Basic Knowledge of C & C++ language. Worked on industrial Robots (ABB & KUKA) mostly material handling applications. Worked on New product development (NPD). Qualification B.Tech / M.Tech in Electrical, Instrumentation, or Electronics Engineering Experience Minimum of 3-4 years in automation, control systems, or related fields. Required Skills PLC Programming: Hands-on experience with Siemens and Mitsubishi PLCs. Communication Protocols: Proficient in RS232, RS485, PROFINET, Melsecnet, CC-Link, and TCP/IP. PLC Logic Development for SPMs: Skilled in developing PLC logic for Special Purpose Machines (SPMs). HMI Design: Hands-on experience in designing HMI (Human-Machine Interface) screens. Servo Systems: Experience in working with servo motor systems and control.

Position: EPC Developer – 4G/5G Core Network Location: Delhi / Gurgaon Experience Required: 2 to 12 Years We are seeking skilled and experienced EPC Developers to join our product engineering team, focused on building a high-performance, standards-compliant 4G/5G core network stack . This role will contribute to the development of indigenous telecom technology aimed at delivering reliable and scalable LTE/5G connectivity. Key Responsibilities: Design, develop, and maintain core network elements such as MME, SGW, PGW, and PCRF Develop and test 3GPP LTE EPC / 5G NSA protocol stacks and components Optimize signaling and data paths to achieve high performance and low latency Conduct integration and interoperability testing with RAN and IMS systems Troubleshoot network issues and implement effective bug fixes Required Skills: Strong programming skills in C/C++ , with experience in multithreading Deep understanding of TCP/IP, UDP, SCTP, GTP, IPC, SIP, RTP , and Diameter Proficiency in socket programming and network debugging Sound knowledge of 3GPP LTE/5G NSA architecture and end-to-end call flows Preferred Skills: Experience in the Telecom domain , particularly with 4G and 5G Core technologies Familiarity with integration across EPC and IMS domains

DCACI L2/L3 Role & Responsibilities Hands on Experience with DNAC & ISE The NCE delivers the technologies, solutions and services which customers need to expertly manage their networks. In this role, you will be "Cisco’s face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. You need to be an experienced and creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. Builds strong team relationships with other Customer Support Engineers. Enjoys sharing knowledge. Connects directly with Cisco customers and builds effective working relationships while solving their issues. Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions. Review and analyse trends and assist in providing quarterly reports detailing corrective action plans planned for the next quarter. Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. Leverage industry best practices and detailed understanding of the customer’s infrastructure. Setting up weekly cadences to review technical issues. Review historic customer data to identify trends and enable problem management Handle multiple customers for aforementioned needs remotely or onsite. You will be part of Cisco's CX (Customer Experience) Organization. You will work very closely with our HTOM, HTTS CSEs, NCEs, SEs, as well as the Service Delivery Manager (SDM) aligned to this engagement. Technical Expertise Desired: DataCentre (Nexus) 5 -8 years Understanding of IP/TCP networking and security concepts. Data center and storage network services/technologies. Data centre routing and switching technologies (e.g. vPC, FabricPath, STP, first hop duplication, VXLAN,ACI, MPLS, OTV, OSPF, QOS, BGP, ISIS, and Multicast). Cisco UCS portfolio and Data Center environments including Nexus Series Switches (Nexus 2k,3k,5k, 7k, 9k). Knowledge of common Cisco technologies, solutions, and hardware platform. Skills: qos,switching,routing,dnac,security concepts,vxlan,otv,nexus series switches,ospf,stp,cisco ucs,data center technologies,data center,nexus,bgp,fabricpath,routing and switching technologies,aci,multicast,isis,ip/tcp networking,mpls,vpc,infrastructure,ise,storage network services

DCACI L2/L3 Role & Responsibilities Hands on Experience with DNAC & ISE The NCE delivers the technologies, solutions and services which customers need to expertly manage their networks. In this role, you will be "Cisco’s face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. You need to be an experienced and creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. Builds strong team relationships with other Customer Support Engineers. Enjoys sharing knowledge. Connects directly with Cisco customers and builds effective working relationships while solving their issues. Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions. Review and analyse trends and assist in providing quarterly reports detailing corrective action plans planned for the next quarter. Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. Leverage industry best practices and detailed understanding of the customer’s infrastructure. Setting up weekly cadences to review technical issues. Review historic customer data to identify trends and enable problem management Handle multiple customers for aforementioned needs remotely or onsite. You will be part of Cisco's CX (Customer Experience) Organization. You will work very closely with our HTOM, HTTS CSEs, NCEs, SEs, as well as the Service Delivery Manager (SDM) aligned to this engagement. Technical Expertise Desired: DataCentre (Nexus) 5 -8 years Understanding of IP/TCP networking and security concepts. Data center and storage network services/technologies. Data centre routing and switching technologies (e.g. vPC, FabricPath, STP, first hop duplication, VXLAN,ACI, MPLS, OTV, OSPF, QOS, BGP, ISIS, and Multicast). Cisco UCS portfolio and Data Center environments including Nexus Series Switches (Nexus 2k,3k,5k, 7k, 9k). Knowledge of common Cisco technologies, solutions, and hardware platform. Skills: qos,switching,routing,dnac,security concepts,vxlan,otv,nexus series switches,ospf,stp,cisco ucs,data center technologies,data center,nexus,bgp,fabricpath,routing and switching technologies,aci,multicast,isis,ip/tcp networking,mpls,vpc,infrastructure,ise,storage network services

We are Hiring IT executive for Ahmedabad Location Please apply kovid.vyas@crestresins.com Or Contact -+919510701188 Budget-Up to 3.5 lpa Role Description This is a full-time on-site role for an Information Technology Executive based in Ahmedabad. The Information Technology Executive will be responsible for handling daily IT operations, including administering networks, providing technical support, troubleshooting issues, and managing overall IT infrastructure. Ensuring the smooth execution of IT processes and supporting the IT needs of the organization are key responsibilities. Key Responsibilities: Provide Level 2 technical support for infrastructure issues including servers, networks, storage, virtualization, CCTV. Troubleshoot and resolve escalated incidents and service requests from the helpdesk. Monitor and maintain infrastructure components. Perform routine system administration tasks Assist in deployment and configuration of new systems, hardware, and software Manage Active Directory, DNS, DHCP, Group Policy, and related Windows Server services Collaborate with teams to resolve complex issues Maintain detailed documentation of systems, configurations, and processes Participate in IT projects such as upgrades, CCTV. Required Qualifications: 2–4 years of experience in IT support or infrastructure roles Strong knowledge of software, hardware support Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, firewalls) Familiarity with backup solutions, system monitoring tools, and endpoint protection Hands-on experience with Active Directory and Office 365 administration IT Asset Management Ability to prioritize and resolve issues under pressure Basic Knowledge of IT procurement

DCACI L2/L3 Role & Responsibilities Hands on Experience with DNAC & ISE The NCE delivers the technologies, solutions and services which customers need to expertly manage their networks. In this role, you will be "Cisco’s face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. You need to be an experienced and creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. Builds strong team relationships with other Customer Support Engineers. Enjoys sharing knowledge. Connects directly with Cisco customers and builds effective working relationships while solving their issues. Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions. Review and analyse trends and assist in providing quarterly reports detailing corrective action plans planned for the next quarter. Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. Leverage industry best practices and detailed understanding of the customer’s infrastructure. Setting up weekly cadences to review technical issues. Review historic customer data to identify trends and enable problem management Handle multiple customers for aforementioned needs remotely or onsite. You will be part of Cisco's CX (Customer Experience) Organization. You will work very closely with our HTOM, HTTS CSEs, NCEs, SEs, as well as the Service Delivery Manager (SDM) aligned to this engagement. Technical Expertise Desired: DataCentre (Nexus) 5 -8 years Understanding of IP/TCP networking and security concepts. Data center and storage network services/technologies. Data centre routing and switching technologies (e.g. vPC, FabricPath, STP, first hop duplication, VXLAN,ACI, MPLS, OTV, OSPF, QOS, BGP, ISIS, and Multicast). Cisco UCS portfolio and Data Center environments including Nexus Series Switches (Nexus 2k,3k,5k, 7k, 9k). Knowledge of common Cisco technologies, solutions, and hardware platform. Skills: qos,switching,routing,dnac,security concepts,vxlan,otv,nexus series switches,ospf,stp,cisco ucs,data center technologies,data center,nexus,bgp,fabricpath,routing and switching technologies,aci,multicast,isis,ip/tcp networking,mpls,vpc,infrastructure,ise,storage network services

Job Summary We are seeking an experienced Mainframe Network System Programmer / Administrator to support and maintain enterprise mainframe network environments. The ideal candidate will have strong technical expertise in VTAM, TCP/IP, JES2, and other networking components on z/OS. You will be responsible for installing, customizing, and maintaining the z/OS Communications Server and associated products while ensuring high availability and optimal network performance. Key Responsibilities Install, upgrade, and maintain z/OS communications server products including VTAM and TCP/IP. Customize IBM and OEM networking products and features using SMP/E, REXX, and Assembler. Monitor mainframe network systems proactively and take preventive measures to maintain performance and stability. Improve network monitoring and increase automation where possible. Maintain network configuration robustness and support disaster recovery (DR) from a network perspective. Troubleshoot and resolve network connectivity and performance issues in a z/OS environment. Assist end-users and teams with network-related incidents and problem analysis. Provide day-to-day support for mainframe networking and associated subsystems. Collaborate with clients, operations, and technical teams to develop robust plans and solutions. Document all configurations, procedures, and support activities thoroughly. Deliver technical recommendations and improvements aligned with business goals. Required Skills Strong hands-on experience in Mainframe Network Administration: VTAM, TCP/IP, JES2, HCD, WLM. Proficiency in z/OS System Programming and SMP/E. Working knowledge of REXX, Assembler, and JCL. Proven experience in troubleshooting connectivity and performance issues on z/OS. Familiarity with other z/OS components is a strong advantage. Strong documentation and communication skills. Ability to work independently and in cross-functional teams. Skills: tcp/ip,z/os system programming,mainframe,smp/e,assembler,z/os,jes2,vtam,jcl,networking,wlm,ip,teams,rexx,hcd

About the job We at Accolade Electronics are on the look-out for a highly motivated and experienced Test Automation Engineer to join our Validation and Verification department Job Description Requirement gathering and analysis Automation testing using LabVIEW for embedded /IoT products Debugging, Troubleshooting and analysis of on field issues Full Automate the testing using python scripts Issues reporting, tracking, closing Test case document preparation and Execution, Test plans CAN and UDS testing on bench and at vehicle level Knowledge of Debugging, Troubleshooting and issue analysis Yes Good exposer to bug tracking tools like JIRA, SCM tools like SVN & Git Yes Good knowledge of software testing for Embedded systems and IoT products, 4G/5G technology. Yes Hands on knowledge of Vehicle tracking system (GPS and GSM technology) Yes Hands on experience in LabView (NI) & Python scripting Yes Good communication skill verbal and written Yes Hands on any CAN test tool like V-spy, PCAN, Vector tool, etc Yes 8 Good knowledge of communication protocols like CAN, TCP-IP, RS485, HTTP, MQTT, UDS etc. Design, develop, and optimize LabVIEW applications for test, measurement, and automation systems. Develop real-time data acquisition and signal processing applications. Interface LabVIEW with hardware components such as sensors, actuators, DAQ cards, PXI, cRIO, and industrial communication protocols (e.g., Modbus, CAN, RS232, RS485, Ethernet). Perform debugging, troubleshooting, and performance tuning of LabVIEW applications. Develop and execute test plans, procedures, and reports for system validation. Work with cross-functional teams to integrate LabVIEW with other software platforms (e.g., MATLAB, Python, SQL, C/C++). Implement best practices in code modularity, scalability, and version control (e.g., using Git, SVN). Ensure compliance with NI LabVIEW coding standards and documentation practices . Required Skills Certified LabVIEW Developer (CLD) or Certified LabVIEW Architect (CLA) is a plus. Experience with National Instruments (NI) hardware such as PXI, cDAQ, cRIO. Strong knowledge of DAQ systems, signal processing, and control systems . Experience with communication protocols (Modbus, CAN, Ethernet, TCP/IP, RS232/RS485). Familiarity with SQL databases, cloud integration, and web-based applications is a plus. Excellent problem-solving and debugging skills. Strong written and verbal communication skills. Preferred Skills Experience with Real-Time and FPGA programming in LabVIEW. Knowledge of SCADA systems and industrial automation. Hands-on experience in LabVIEW Object-Oriented Programming (OOP) . Knowledge of hardware interfacing, PCB design, and embedded systems is a plus. Experience with embedded systems, Python scripting in test automation Desired soft skills Good written and verbal communication skills Ability to work with a cross-functional team Sense of ownership and urgency when working in the company Strong sense of ethics Ability to manage multiple priorities and deadlines effectively Excellent verbal and written communication skills and attention to detail Education B.E / B. Tech / M.E / M. Tech / MSc in Electronics / Electronics & Telecommunication Benefits Competitive salary and benefits package Opportunity to work in a fast-paced and dynamic environment Be part of a team that is at the forefront of the electronics hardware industry Make a significant contribution to the company's success Experience 3-5 Years of relevant industry experience. Job Location Shivane, Pune

Education: BE/BTech/MCA/MTech (Preferably CS/IT) Experience Level: 2-8 years Open to travel from Delhi to any Client location Technical Skills Required Mandatory: Product and Application Support a) Good experience in product and application support with sound knowledge of networking and IT Infrastructure b) How typically big enterprise support product installation and upgrades are managed and how the patch management is done Windows / Linux System Administration a) Expertise in Windows Administration (2012 / R2, 2016, 2019,2k22) or Linux System Administration (Red hat, Ubuntu, CentOS) b) Strong skill sets of Windows Services and Linux Daemons c) Knowledge in Mac operating systems d) Hands on experience in implementing Group Policies & Active Directory Server Roles, Knowledge in ADFS, SAML, Certification services e) Manage and Troubleshoot AD environment, AD components, AD Roles & Functions f) Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP) g) Product installation, Upgrades and Patch Management Networking a) Strong fundamentals in networking b) Hands on troubleshooting experiencing in Networking (Layer2 and Layer3) c) Experience with firewalls, Internet VPN’s, IPSec tunneling d) Remote implementation and troubleshooting e) Good knowledge about different VPN technologies f) Knowledge about TCP/IP, DNS, Proxy servers g) Basic understanding of IPTables, TLS, SSL, netstat, nslookup h) Knowledge about security software such as DLP, firewalls (End point security are add-on) Tools and Expertise a) Experience in debugging tools like Prefmon, Procmon, Process explorer, Resource monitor & Windows Sysinternal tools b) Hands on experience on Windows Sysinternal Tools, TCP Dump / Wireshark trace analysis c) Knowledge in TCPView & crash dump analysis knowledge d) Experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on) e) Knowledge in VAPT analysis & Security (Desirable) f) Security - Knowledge in TLS, SSL, Encryptions, PKI Concepts, Basic understanding about Vulnerability assessments and penetration tests g) Knowledge of Power-shell scripting, Linux shell scripting and Python is add-on Virtualization and Cloud a) Expertise in Virtualization Technologies – VMWARE, Hyper-V or XenHypervisor b) Cloud technology - understanding of Azure, AWS & GCP (or Certified) Good to have: Knowledge in VDI (Citrix, Parallels, VMware Horizon), Nginx Support Management and Tools Knowledge: a) Knowledge of L1 and L2 Ticket tracking tools b) Should be able to provide reports for any escalations, Root cause Analysis (RCA) and Productivity reports Soft Skills Required Clarity of thought Sincere Proactive Self-motivated Logical bent of mind (Analytical) Team player Flexible/adaptable Good communication skills (both written and verbal) Role and Responsibilities: Providing customer delight Offering excellent technical support experience to customers Good listener to customers, provides on-time deliveries Attending tickets and emails (Proactively involved in escalations and making sure customer commitments are met) Make sure support deliveries are under defined TATs and SLAs Involve appropriate authorities when escalations are required Coordinate with Sr. System Administrators, SME (Subject Matter Expert) Cross-functional team discussions (QA – Quality Analysts, Security Analysts, Development team) - On-time internal escalations Adapt and implement new technologies related to Zero trust network & Virtualization verticals Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment Provide solution documents, KB articles, Incident/Preliminary analysis Document & RCAs Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development, such as creating scripts, simple solutions, etc Documentations Ready to learn and groom Open to travel for business Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions. Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today’s work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation. Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management. Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦.

DCACI L2/L3 Role & Responsibilities Hands on Experience with DNAC & ISE The NCE delivers the technologies, solutions and services which customers need to expertly manage their networks. In this role, you will be "Cisco’s face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. You need to be an experienced and creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. Builds strong team relationships with other Customer Support Engineers. Enjoys sharing knowledge. Connects directly with Cisco customers and builds effective working relationships while solving their issues. Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco. Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions. Review and analyse trends and assist in providing quarterly reports detailing corrective action plans planned for the next quarter. Shorten the time to resolution during complex situations by using knowledge of the customer network and their operations. Leverage industry best practices and detailed understanding of the customer’s infrastructure. Setting up weekly cadences to review technical issues. Review historic customer data to identify trends and enable problem management Handle multiple customers for aforementioned needs remotely or onsite. You will be part of Cisco's CX (Customer Experience) Organization. You will work very closely with our HTOM, HTTS CSEs, NCEs, SEs, as well as the Service Delivery Manager (SDM) aligned to this engagement. Technical Expertise Desired: DataCentre (Nexus) 5 -8 years Understanding of IP/TCP networking and security concepts. Data center and storage network services/technologies. Data centre routing and switching technologies (e.g. vPC, FabricPath, STP, first hop duplication, VXLAN,ACI, MPLS, OTV, OSPF, QOS, BGP, ISIS, and Multicast). Cisco UCS portfolio and Data Center environments including Nexus Series Switches (Nexus 2k,3k,5k, 7k, 9k). Knowledge of common Cisco technologies, solutions, and hardware platform. Skills: qos,switching,routing,dnac,security concepts,vxlan,otv,nexus series switches,ospf,stp,cisco ucs,data center technologies,data center,nexus,bgp,fabricpath,routing and switching technologies,aci,multicast,isis,ip/tcp networking,mpls,vpc,infrastructure,ise,storage network services

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking. Responsibilities Solid understanding of the OSI or TCP/IP model. Expert knowledge of networking concepts and protocols such as TCP/IP, DHCP, UDP, IPv4, 802.11, QoS, DNS, SNMP. • Monitor network performance and ensure system availability and reliability. Provide first-level troubleshooting for network issues such as connectivity problems, device malfunctions, and basic configuration issues. Log, track, and resolve network incidents, ensuring all incidents are documented and addressed within SLAs. • Collaborate with senior engineers to resolve complex network issues. Troubleshooting and resolving network issues, including hardware and software problems. Exposure to SonicWALL NSA 3600, NSA 2650, TZ570, NSv200, Fortinet 100F, 60F, Sophos XGS135, XGS87, XGS136 Design, support, install, and maintain local area network and wide area network. Strong understanding of troubleshooting knowledge i.e. Monitor, tcpdump, Wireshark. Configure URL filtering, IPS/IDS, Application filtering, port forwarding, policy restriction in the firewall. Strong knowledge in IPSec VPN, SSL VPN, L2TP, PPTP vpn. Internet connection setup based on the customer requirement and migration Job Skills Good Communication Skills. Malayalam Speaking candidates preferred. Qualifications Bachelor’s degree in computer science, Information Technology Location: Coimbatore/ Chennai Notice Period: Immediate Joiner/ 15 days. Interested candidates can share your resume to hr@postiefs.com

POSITION DETAILS Working Hours: 6:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Technical Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: ● Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily remote support tickets. ● Oversee the day-to-day field call center support operations, supervising a team responsible for support and quality of solves for field technicians. ● Demonstrate a consistent commitment to customer experience through effective ticket resolution. ● Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. ● Orchestrate daily effective staffing can queue/call management. ● Predict and proactively anticipate customer needs. ● Work with internal teams to ensure complex and/or escalated issues are resolved. ● Proactively seek out customer feedback and insights, providing recommendations to the leadership team. ● Build productive relationships built on trust, patience, and results with internal staff & customers. ● Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. ● Seek to overcome challenges and accept failure as an opportunity for improvement. ● Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. ● Coordinates and schedules large-scale software and hardware releases. ● Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership ● Set a clear team schedule, goals, and expectations. ● Manage timesheets, time-off requests, and capacity of the team. ● Delegate tasks and set deadlines. ● Conduct One-On-Ones ● Utilize our ticketing platform to manage team performance and report on metrics. ● Perform regular ticket audits to recognize success and identify opportunities for improvement. ● Participate in the interview process to vet qualified team members. ● Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. ● Listen to team members’ feedback and resolve issues or conflicts in a timely manner. ● Ability to make critical decisions while following company procedures. ● Ability to accept responsibility and account for own actions. ● Display original thinking and creativity. ● Develop innovative approaches and ideas and generate suggestions for improving work. ● Review outcomes to promote successful behaviors and provide feedback opportunities for growth. ● Identify team member development needs and coach accordingly. ● Provide new hire training and participate in 90 Day Introductory Evaluations. ● Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: ● Remote desktop support ● Desktop applications ● Enterprise level network architecture ● Complex LAN/WAN environments ● VPN technologies (L2TP, IPsec, OpenVPN, etc.) ● Network security (Cisco, SonicWall, Cradlepoint, etc.) ● Virtualization technologies (VMWare, Hyper-V, etc.) ● Various operating systems (Linux, MacOS, Windows) ● Security protocols (HTTPS, TLS/SSL, AES, etc.) ● Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) ● Networking and configurations (Switching, routing, firewalls, etc.) ● Web technologies (XML, HTML, CSS) ● Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) ● Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: ● 8+ years’ experience in a technical support, helpdesk, or network support management. ● 3+ years’ working for a technology service provider, security vendor, or similar business. ● 2+ years’ experience managing staff of more than 50 people. ● Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. ● Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. 🔗 About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility.

Job Title: CCTV & Alarm Installation Technician Location: Gurugram Company: Rudra Shield Job Type: Full-Time Experience: 2+ Years Budget: ₹15k - 22k (based on interview performance and experience) Job Overview: Rudra Shield is expanding its security solutions to include CCTV and alarm door installations. We are looking for a skilled CCTV & Alarm Installation Technician with expertise in installing, configuring, and maintaining security systems to handle B2C client projects directly. This role ensures seamless operations and high-quality security setup for our customers. Key Responsibilities: Install, configure, and maintain CCTV cameras, alarm systems, and related security equipment Perform network setup, troubleshooting, and optimization for security systems Conduct site assessments to determine the best placement of security devices Ensure seamless integration of security systems with existing network infrastructure Provide technical support and maintenance services post-installation Keep up-to-date with the latest advancements in security technology Collaborate with the sales and operations team to ensure efficient project execution Train customers on system usage and provide necessary documentation Maintain records of installations, service requests, and troubleshooting activities Required Skills & Qualifications: Bachelor's degree or diploma in Networking, Electronics, IT, or a related field 2+ years of hands-on experience in installing CCTV and alarm systems Strong knowledge of IP cameras, DVR/NVR setups, access control systems, and alarm door systems Experience with networking protocols (TCP/IP), routers, and wireless security setups Ability to troubleshoot hardware and software issues in security systems Strong communication and problem-solving skills Ability to work independently and handle multiple client projects A valid driver’s license (preferred) for on-site visits What We Offer: Competitive salary with performance-based incentives Opportunity to work with a growing security solutions company Hands-on experience with cutting-edge security technology Career growth opportunities in the security industry Supportive and dynamic work environment How to Apply: Interested candidates can send their resume and a cover letter to hr@rudrashield.com with the subject line “Application for CCTV & Alarm Installation Technician.” Join Rudra Shield and be a part of our mission to make India a safer place.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What You’ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.