5355 Tcp Jobs - Page 13

PFB Windows L3 Job Description: Job Description: Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation: Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication: Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams.. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform.

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. General Profile : Fully demonstrates in-depth knowledge and experience. Assigned as a resource for colleagues with less experience including as a coach/mentor. Works independently, receives guidance in only moderately complex situations. Core Competencies Design Electrical circuits Perform Load calculation Component selection Electrical Software E3s Understanding of Electrical Standards UL508A, NFPA79, NEC, SEMI etc. Understanding of IO based Controllers, CIOC, Distributed IO etc., Good To Have Communication Protocols: Ethercat, TCP/IP, Modbus RS485 and Modbus TCP/IP PLC: Beckhoff PLC + Twin CAT Software Software: LabVIEW (Basic Level) Programming: C and C++ GUI: SCADA, HMI/MMI, Datalogging Basic understanding of servers Servo motion control CAD modelling software Auto-Desk-Inventor, UG-NX etc., Key Responsibilities Design or modify electrical/electronic engineering assemblies, layouts/schematics and/or detailed drawings/specifications of difficult scope Problem identification and troubleshooting a variety of complex electrical problems with limited supervision Define, coordinate, perform and generate engineering test reports with limited supervision Perform engineering analysis of difficult scope with limited supervision Technically lead and/or executes engineering projects, including development of key suppliers Implements concepts for variety of complex product issues and electrical solutions of difficult scope Generate electrical product specifications Specify and review engineering documentation Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Additional Information Time Type: Full time Employee Type Assignee / Regular Travel Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Position Summary JOB DESCRIPTION We are seeking an experienced Network Infrastructure Delivery Engineer II to support the implementation and maintenance of critical network infrastructure. This role will be responsible for deploying and managing network systems, supporting upgrades, troubleshooting, and ensuring optimal performance and security. The ideal candidate will have strong technical expertise in network infrastructure, a commitment to high-quality delivery, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities Network Deployment and Implementation Install, configure, and support network infrastructure, including routers, switches, firewalls, and wireless systems. Manage and execute network deployment projects, ensuring that installations meet company standards, performance, and security requirements. Develop and maintain documentation for network configurations, procedures, and best practices. Project Collaboration Work closely with cross-functional teams (Infrastructure Engineers, Information Security, and Local Operations Staff) to understand project requirements and contribute to successful project delivery. Coordinate with external vendors and stakeholders to ensure proper equipment delivery, system integrations, and troubleshooting support. Collaborate with M&A teams to assess the network infrastructure of target companies during due diligence. Develop integration plans for merging network environments, addressing potential conflicts and ensuring seamless operations. System Monitoring and Troubleshooting Provide level 2 support for issues related to latency, bandwidth, and connectivity. Troubleshoot complex network issues and support root-cause analysis to prevent recurrence. Identify potential network vulnerabilities and security risks during M&A due diligence. Implement security measures to protect the merged network infrastructure. continuous improvement. Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3-5 years in network engineering, with proven experience in network infrastructure deployment and support. Certifications: Industry certifications such as CCNA, CCNP, or CompTIA Network+ preferred. Technical Skills Proficiency in network protocols (TCP/IP, DNS, DHCP, BGP, 802.1x). Hands-on experience with Cisco, Juniper, or similar networking hardware. Familiarity with Infrastructure tools (SolarWinds, Netbox, etc.) and scripting for automation (Python, PowerShell). Strong understanding of network security principles and best practices. Soft Skills: Strong analytical and problem-solving skills, effective communicator, and ability to work well in team-oriented environments. Additional Requirements Availability for on-call rotations and occasional after-hours work for maintenance or emergency troubleshooting. Ability to lift and install network equipment, as needed, on location. Ability to travel (20%). What We Offer Competitive salary and benefits package Professional growth and development opportunities Supportive work environment with a focus on work-life balance

What the role offers: The main responsibility is to act as a shield for the rest of the R&D team, stepping in first (but not as frontline support, first for R&D) and coordinating teams, leading investigation, and communication with all stakeholders, internal and external. Participate in calls with support and customers to investigate and communicate on current fix plans and technical issues. Manage dynamic backlog and help prioritize work for SCRUM teams working with PM. Qualify Enhancement Requests and help prioritize with Product Management based on your experience and feedback. Act as single point of contact for customer/support and collaborate with different SCRUM teams to find the adequate resources. Collaborate with a worldwide team to hand over work and get help from many experts. Debug the issues and provide fix/patches to customers. Work with team of engineers guide and mentor them . What you need to succeed: Strong analytical, problem-solving and troubleshooting skills. Using software applications design tools and languages. Excellent time management and self-organization/autonomy. Experience in debugging JAVA/J2EE products built on Kubernetes/Helm platforms Excellent written and verbal communication skills; mastery in English. Ability to effectively communicate product architectures, design proposals and negotiate options at management levels. Experience in working with version control and build tools like GIT, Maven and Jenkins. Experience in SaaS environments Experience with AWS - advantage Experience with Kubernetes, Helm Good Networking skills, familiarity with network protocols such as TCP/IP, HTTP, SSH, and SNMP is a plus Must have Skills : Basic Knowledge of Cloud Computing and SaaS model. Understanding of working in public cloud technologies - (AWS, Azure or GCP is preferred). Familiar with Agile framework/SCRUM development methodologies Excellent knowledge of Java and Python with scripting Customer oriented and instinct to help resolve issues.

Your Impact: An OpenText Content Server Consultant is responsible for the technical delivery of the xECM based solutions. Such delivery activities encompass development, testing, deployment and documentation of specific software components either providing extensions to specific items of core product functionality or implementing specific system integration components. This role has a heavy deployment and administration emphasis. Engagements are usually long term, but some relatively short ones requiring only specific services like an upgrade or a migration also happen. The nature of work may include full application lifecycle activities right from development, deployment/provisioning, testing, migration, decommissioning and ongoing run & maintain (upgrades, patching etc.) support. The role is customer facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stake holders (internally and externally), both verbally and in writing. What the Role offers: Work within an OpenText technical delivery team in order to: Participate and contribute to deployment activities. Participate in the day to day administration of the systems, including Incident & Problem Management Participate in planning and execution of new implementations, upgrades and patching activities. Participate in the advanced configuration of ECM software components, in line with project and customer time scales. Actively contribute in automating provisioning, patching and upgrade activities where possible to achieve operational efficiencies. Perform code reviews and periodic quality checks to ensure delivery quality is maintained. Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customer's managed hosted environment and applications within the Open Text enabling resolution of complex technical issues. Document or Implement proposed solutions. Respond to and troubleshoot alerts from monitoring of applications, servers and devices sufficient to meet service level agreements Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. What you need to succeed: Well versed with deployment, administration and troubleshooting of the OpenText xECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing) and integrations with SAP, SuccessFactors, Salesforce. Good experience/knowledge on following: Experience working in an ITIL aligned service delivery organisation. Knowledge of Windows, UNIX, and Application administration skills in a TCP/IP networked environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL). Independently construct moderate complexity SQLs without guidance. Programming/scripting is highly desirable, (ie. Oscript, Java, JavaScript, PowerShell, Bash etc.) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration. Experience in installing and configuring xECM in HA and knowledge in DR setup/drill. Experince in patching, major upgrades and data migration activities. Candidate should possess: Team player Customer Focus and Alertness Attention to detail Always learning Critical Thinking Highly motivated Good Written and Oral Communication Knowledge sharing, blogs.

Who we are At Twilio, we re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Engineer 2 (Email EMEA) About the job This position is needed to support our customers use of the Twilio platform, and help customers get the best experience from Twilio s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio s APIs and SDKs. This role reports to a Manager, Technical Support and will be based in our new Bengaluru office. This position requires working in a shift. The current shift timings for shift based roles supporting our EMEA customers is 12 PM -9 PM or 1 PM - 10 PM IST. This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days. (Mon-Fri, Tue-Sat or Sun-Thu). Responsibilities In this role, you will: WEAR THE CUSTOMER S SHOES: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio s Product and Engineering teams. Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs). BE INCLUSIVE: Work with our customers and partners developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. BE AN OWNER: Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. WRITE IT DOWN: Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Overall 2+ years of experience, with deep understanding of Email infrastructure such as Mail User Agent(MUA) Message Transfer Agent (MTA) Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions. Good understanding of protocols - encryption-based Internet security protocol such as SSL, TLS and Communication protocol SMTP. Bonus: Knowledge on Email protocols POP3 and IMAP and Client- Server protocol such as Tenet would be a HUGE plus. Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. Ability to stand in the customer s shoes and demonstrated dedication to the customer experience. Excellent written and verbal communication skills. Excellence in task prioritization and evaluation of situational urgency. Desired Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Ability to influence and build effective working relationships with all levels of the organization. Interest in utilizing customer feedback to identify and drive improvements in our products. Basic understanding of Curl command, Webhook. Basic SQL knowledge to query data from snowflake Location This role will be remote, based in India (Karnataka, Maharashtra, New Delhi, Tamil Nadu, Telangana) What we offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Our Employees Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset. About the Product Using high-performance DNS services, Global Traffic Manager (GTM) scales and secures your DNS infrastructure during high query volumes and DDoS attacks. It delivers a complete, real-time DNSSEC solution that protects against hijacking attacks. GTM improves the performance and availability of your applications by intelligently directing users to the closest or best-performing physical, virtual, or cloud environment. In addition, enables mitigation of complex threats from malware and viruses by blocking access to malicious IP domains. Position Summary Our team is at the cutting-edge of DNS technology. We are focused on providing customers with solutions to improve access to applications by securing and accelerating Domain Name resolution. Collaborations with F5s Firewall and Hardware teams produce unique opportunities for cross-team development projects. This position is for a Software Engineer III with experience designing and developing application data management software. The engineer will collaborate with software architects and other technical leads to design software and interfaces for our next generation features. We are looking for talented software engineers with a track record of accomplishment in the design, implementation and maintenance of major software features. Appropriate candidates should also have a knack for delving into complex customer configurations and delivering rapid fixes for critical issues. Responsibilities Develop new feature and software solutions for the F5 DNS products in areas such as: DNSSEC and similar security-related functionality. Ultra High Performance DNS server and resolver technology. Next generation geolocation technology. Document software designs via functional specifications and other design documents. Diagnose and resolve customer-facing issues, ranging from point fixes to complete feature re-implementation Evaluate performance data, tune and re-evaluate designs and implementations of current source code. Research, investigate, and define new areas of technology to enhance existing F5 DNS products. Document bug fixes and known issues for customer access Work collaboratively with other development team within F5 to create solutions for complex issues Qualifications 3+ year of professional experience in multi-platform network software development, in a commercial production environment. Bachelor degree in computer/engineering related field or equivalent work experience Proven programming skills/abilities in both C and C++ Development experience in areas such as sockets, multithreading, and data structure optimization. Familiarity with TCP/IP networking a strong plus. Experienced with at least one scripting language such as Python, Perl, Understanding of regexes Background in Unix based operating systems specifically, x86/Linux Strong problem-solving and analytical skills Proven ability to deliver products with highest quality and on time Strong written and verbal communications skills Ability to collect and document user specifications Ability to interact and communicate effectively with users of our products Physical Demands and Work Environment Daily computer use in an office environment. Occasional need to install computer equipment in racks and replace existing equipment. Equipment includes servers, routers, power supplies, and network appliances. Benefits: We provide competitive salaries, a world class benefits package, including 100% of the premium for employee medical, dental and vision insurance, highly subsidized premiums for dependent coverage, 401K match, employees stock purchase plan, 18 days paid time off within the 1st year and 9 paid holidays, life insurance, short & long term disability insurance, tuition reimbursement, and much more. The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Overview: We are looking for an experienced Solution Architect specializing in End User Computing (EUC) to join our dynamic IT team. The ideal candidate will have strong hands-on experience with technologies such as Microsoft Intune, Nexthink, VDI management, AI, Automation etc. The candidate will play a critical role in designing, implementing, and optimizing secure, scalable, and efficient end-user environments for a global workforce. You will architect end-to-end digital workplace strategies that support seamless collaboration, enhanced productivity, and exceptional employee experiences, whether users are in-office, remote, or hybrid. This is a vital role that combines deep technical knowledge with a passion for improving user experience, enabling flexible work, and integrating emerging tools like AI, analytics, and automation into the digital environment. Key Responsibilities: Design and implement end-user computing solutions including but not limited to Intune, Nexthink and Virtual Desktop Infrastructure (VDI) etc. Architect and deploy automated workflows to improve EUC operations and management. Provide strategic guidance and technical leadership for EUC-related projects and initiatives. Analyze enterprise trends and future business needs to develop architecture roadmaps, service blueprints, and endpoint standards. Collaborate with cross-functional teams to deliver scalable and secure desktop and device management solutions. Ensure compliance with organizational security policies and standards. Deliver high-quality documentation for architecture designs, configurations, and operational processes. Required Skills & Experience: Minimum 15 years of overall IT experience with at least 5 years in a solution architect role focused on end-user computing. Hands-on expertise with Microsoft Intune and modern device management strategies. Experience using Nexthink for DEX monitoring and analytics. Use tools like Nexthink, Lakeside, SysTrack, or Microsoft Endpoint Analytics to build dashboards and insights. Strong background in VDI environments design, deployment, and support. Proven ability in automation of EUC tasks using scripting and AI-based tools. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. r1rcm.com Facebook

Innovaccer is looking for a Specialist / Senior Specialist - Data Exchange and Interoperability Customer Success at Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization's business goals. If you're passionate about helping customers realize the value they seek with technology, then our customer success team is the right place for you. About The Role We at Innovaccer are looking for an Specialist / Senior Specialist - Data Exchange and Interoperability , where you will be working with some of the biggest healthcare organizations as well as healthcare IT vendors. You will be in conversation with top level management across the US Healthcare landscape in exploring and facilitating data interoperability with various systems. The role will also involve deployment of solutions on practice systems and testing various data input connections. You'll work with some of the brightest minds in the industry, work with one of the richest healthcare data sets in the world, use cutting-edge technology, and see your efforts affect products and people on a regular basis. A Day in the Life Driving and Maintaining relationships with US Healthcare provider organizations and IT vendors Strategic data acquisition for our top customers Deployment of Innovaccer solutions on host systems Testing the connectivity and working of the solutions deployed Maintaining and Tracking the progress of the ongoing developments Coordinate with the customers and the internal teams and set up business and technical meetings Conduct secondary research and collate relevant information and capture the information in a well-documented format Facilitate customer meetings and presentations Engage in dialogue to understand customer requirements and expectations Handling internal and external sign-offs Meeting reasonable internal and external turnaround time. What You Need 3+ years of Experience in working with US clients in a customer facing role such as Strategic Account Manager, Project Manager or an equivalent one Good understanding of Healthcare Business, Patient Workflows and how different healthcare organizational models work like ACOs, CINs, HMOs, Payers, HIEs, MSOs, etc Hands-on experience with US healthcare Data Systems like EMRs, PM Systems, Lab systems, PBMs, etc Understanding of US healthcare data formats (CCDA, X12, HL7, FHIR etc) and data exchange methodologies ( SFTP, APIs, TCP, Snowflake, IHE, etc) Hands-on experience with tracking tools like JIRA, Confluence, or an equivalent tool Strong knowledge of handling multiple accounts and time-bound task execution with an experience of 3+ years Understanding of Microsoft Windows OS and Linux operating systems Persistence and diligence to go the extra mile Articulate in both verbal and written presentation Impeccable command over English language /interpersonal in face to face as well as written communication Technical know-how of the various IT systems, Databases and file formats Ability to build credibility with the audience Must have natural business acumen in order to meet customer goals A self-starter capable of making sense in unstructured situations We offer competitive benefits to set you up for success in and outside of work Here's What We Offer Generous Leaves: Enjoy generous leave benefits of up to 40 days Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most Care Program: Whether it's a celebration or a time of need, we've got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need Financial Assistance: Life happens, and when it does, we're here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer : Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com. Check us out on YouTube, Glassdoor, LinkedIn, Instagram, and the Web.

About The Role Skill required: IX Intelligent Asset Management Operations - Asset Data Management Designation: Asset Performance Mgmt Specialist Qualifications: BTech Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are looking for a skilled Power BI, SharePoint, Power Automate & Automation Systems Specialist to drive digital transformation through data reporting, process automation, and operational technology integration. This role blends expertise in Microsoft Power Platform tools with knowledge of industrial systems to create smart, efficient, and data-driven business solutions.Develop and maintain insightful Power BI dashboards and reports for operational and business stakeholders.Create data models from SQL databases, Excel, cloud sources, or industrial platforms.Integrate real-time production data (from SCADA, MES, or IoT systems) into dashboards for visibility and analytics. What are we looking for Bachelors degree in Electrical Engineering (Preferred), or in Automation, or related field.35 years of experience with Power BI, SharePoint, and Power Automate.Exposure to industrial environments, manufacturing systems, or process automation (non-electrical).Strong command of Power BI (DAX, Power Query, data visualization, performance tuning).Strong command of Power BI (DAX, Power Query, data visualization, performance tuning).Proficient in SharePoint Online site creation and customization.Expertise in building workflows with Power Automate across Microsoft 365 tools.Familiarity with OT data platforms (SCADA, MES, IoT gateways) and data connectors like OPC UA, MQTT.Working knowledge of SQL and Excel for data preparation.Data Governance & Security understanding best practices for managing access, retention, and compliance in Microsoft 365. Roles and Responsibilities: Power BI:Develop and maintain insightful Power BI dashboards and reports for operational and business stakeholders.Create data models from SQL databases, Excel, cloud sources, or industrial platforms.Integrate real-time production data (from SCADA, MES, or IoT systems) into dashboards for visibility and analytics.SharePoint & Power Automate:Design and manage SharePoint Online sites and document libraries for project and team collaboration.Build automated workflows using Power Automate to improve business efficiency (e.g., approvals, alerts, data syncs).Connect SharePoint with Microsoft Teams, Outlook, and Power Apps to streamline day-to-day operations.Automation Systems & Data Integration:Work with OT/IT teams to ensure secure and reliable data flow between plant systems and business platforms.Support reporting for preventive maintenance, production KPIs, and quality tracking. Qualification BTech

About The Role Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Network Infrastructures Good to have skills : Incident ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Infrastructures Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and functional designs to achieve optimal outcomes. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain documentation related to integration processes and solutions.- Monitor the network infrastructure services and react upon alerts according to the operational procedures.- Conduct first level incident analysis.- Create, assign and follow-up on network infrastructure services incident tickets.- Support out of hours activities, participate to work in shifts (2) and to on-call rotations.- Strictly adhere to corporate processes, standards, policies and operational procedures.- Maintain documentation and operational procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with Incident Management.- Strong understanding of network protocols and architectures.- Experience with cloud-based network solutions and services.- Familiarity with network security principles and practices.- Excellent understanding of networking and connectivity technologies, and a general understanding of other IT infrastructure components.- Previous experience in a similar role (3 years).- Knowledge of ITSM and specifically of Incident Management. Additional Information:- The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Job Roles & Responsibilities: Will responsible for installation, configuration, managing & troubleshooting of Networks devices such as Routers, Switches, Firewall , load balancer, Vulnerability Scanners, other networking & Security devices, appliances Coordinate with users, service Providers & vendors to ensure timely and satisfactory resolution Create technical documentation, network diagrams, inventory control documentation, Incident Report, Change Management and security documentation Conduct daily performance checks on networking & Security devices Deploy and maintain access-list and firewall policies for high throughput environments Design and implement firewall, VPN, and IDS/IPS solutions Design and implementation of CME and CISCO IP Phone. Candidate Requirements: At least 4+ years of experience Experience with addressing, sub-netting, routing, switching, VLANs, VTP, STP, NAT, VPN, VRRP, HSRP etc. Proficient experience in Sonicwall is mandatory Hands-on experience in implementing, administrating and troubleshooting network devices: ASA, network switches, routers and network load balancers; other firewall and other security appliances Strong knowledge of firewall policies, NAT rules, IP SLA, VoIP, SIP, IPSec VPN, IDP & IPS, RADIUS and TACACS Strong knowledge of protocols MPLS, OSPF, BGP, EIGRP, QoS, GRE, NetFlow WAN, Voice over IP (VoIP), SIP/SIP-T technologies A good level of experience implementing and administering common TCP/IP – based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc. Evaluate, implement and monitor incoming network change requests Participate in peer review of new or modified LANs/WANs/VoIP strategy and advise on impact of proposed network changes Experience with standard network and security change and configuration control policies Knowledge of network monitoring and administration tools (Solarwind, Nagios, OpenNMS,) Should know the difference between OSPF and EIGRP protocol Must be able to work effectively with little supervision as well as in a team environment Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours Should be Graduate or Diploma with Certification in Technical course Should be CCNP certified.

About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Specialist (Nokia/Ericsson)Location:Delhi-NCR/Bangalore Job Type:[Full-Time]Department:Core Network Engineering / Mobile Network OperationsReports To:Senior Manager Core Network / Director Network Engineering Summary :We are looking for a highly experienced and technically proficient 5G Core Network Specialist to join our advanced telecommunications team. The ideal candidate will have deep expertise in Nokia or Ericsson 5G Core Network solutions, including deployment, integration, optimization, and lifecycle management of 5G SA (Standalone) and NSA (Non-Standalone) architectures. This role is critical in ensuring the robustness, scalability, and performance of our next-generation mobile core infrastructure.Roles and Responsibilities:1. Network Design & ArchitectureDesign and document 5G Core Network architecture including AMF, SMF, UPF, AUSF, UDM, NRF, PCF, NSSF, and NEF.Define network topologies, IP planning, and interface configurations (N1, N2, N3, N4, N6, N10, N11, N12, N13, N14, N15, N22).Collaborate with planning teams to define capacity, redundancy, and scalability strategies.2. Deployment & IntegrationLead the deployment and integration of Nokia or Ericsson 5G Core nodes in lab and production environments.Configure and onboard network functions (VNFs/CNFs) on NFVI or cloud-native platforms (OpenStack, VMware, Kubernetes).Integrate 5G Core with RAN, IMS, OSS/BSS, and external systems (e.g., Lawful Interception, Charging, PCRF).3. Operations & MaintenanceMonitor and manage 5G Core KPIs, alarms, and logs using vendor-specific tools (e.g., Nokia NetAct, Ericsson ENM).Perform software upgrades, patch management, and system backups.Troubleshoot signaling and data path issues using tools like Wireshark, NetAct Trace, or Ericsson Trace Tool.4. Performance OptimizationAnalyze network performance reports and proactively identify bottlenecks or degradation.Tune parameters for optimal throughput, latency, and session management.Collaborate with RAN and transport teams to ensure end-to-end service quality.5. Automation & ScriptingDevelop automation scripts for configuration, monitoring, and reporting using Python, Ansible, or Bash.Support CI/CD pipelines for network function deployment and testing.6. Documentation & ComplianceMaintain detailed documentation of configurations, change logs, and operational procedures.Ensure compliance with security policies, data protection regulations, and telecom standards (3GPP, ETSI, GSMA).Technical experience and Professional Attributes:Minimum 6-9 years of experience in mobile core networks, with 2+ years in 5G Core (SA/NSA).Proven hands-on experience with Nokia or Ericsson 5G Core Network components.Strong understanding of 3GPP Release 15/16/17 standards and 5G architecture.Proficiency in protocols:SCTP, HTTP/2, GTP-U/C, Diameter, PFCP, TCP/IP, TLS.Experience with NFV/SDN, cloud-native environments, and container orchestration (Docker, Kubernetes).Familiarity with network slicing, edge computing, and service-based architecture (SBA).Preferred Skills & Certifications:Nokia NSP/5G Certification or Ericsson Certified Expert 5G Core.Certifications in Linux, CCNA/CCNP, VMware, or OpenStack.Experience with CI/CD tools (Git, Jenkins), monitoring tools (Prometheus, Grafana), and automation frameworks (Ansible, Terraform).Knowledge of IMS, VoNR, VoLTE, and interworking with legacy networks.Soft Skills: Strong analytical and problem-solving skills.Excellent communication and documentation abilities.Ability to work independently and collaboratively in a fast-paced environment.Willingness to participate in on-call rotations and support critical incidents. Educational Qualifications:15 years of education, Bachelors or Masters degree in Telecommunications, Electronics, Computer Science, or related field. Additional Information:Team Player Qualification 15 years full time education

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security challenges. Roles & Responsibilities:-Monitor, analyze security alerts from SIEM platforms and other threat detection systems to identify potential security incidents by following established processes.-Design and optimize complex search queries; create and maintain custom dashboards, alerts, and reports to improve visibility and detection capabilities.-Collaborate with IT, infrastructure, and application teams to manage and resolve security incidents effectively.-Lead and participate in security incident response activities, ensuring accurate documentation and closure of incidents.-Improve SOC operations by enhancing processes, developing playbooks, and updating standard operating procedures (SOPs).-Mentor and support junior analysts by providing guidance and resolving escalated alerts.-Conduct deep-dive investigations into advanced or persistent threats and track incidents through to resolution.-Actively participate in and lead client meetings, providing technical input and updates on ongoing incidents or improvements.-Identify and reduce false positives through alert fine-tuning and continuous rule optimization.-Apply knowledge of threat models, threat intelligence, and attacker techniques (e.g., MITRE ATT&CK) to enhance detection strategies.-Administer core SIEM components, including deployment servers and indexers, ensuring high availability and performance.-Contribute to building and enhancing detection content, such as correlation rules and threat detection logic. Professional & Technical Skills: -Experience working as SOC analyst.- Strong Understanding of tools like SIEM, CrowdStrike, MS Defender, Proofpoint, Azure, IDS/IPS.- Strong Understanding of TCP/IP, DNS, DHCP, HTTP/HTTPs, VPN- Basic understanding of Windows/Linux command line tools.- Log analysis from operating systems, firewalls, etc.- SIEM/SOC operations experience for very large enterprises.- Knowledge on MITRE/CKC framework. Additional Information:- The candidate should have minimum 3 years of experience in Security Information and Event Management (SIEM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Architecture and Design Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve complex problems, ensuring the seamless operation of essential applications and systems. You will engage in proactive monitoring and analysis, contributing to the overall efficiency and reliability of the business's technological infrastructure. Your role will require a keen eye for detail and a commitment to delivering high-quality support to enhance user experience and operational performance. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Architecture and Design.- Strong understanding of network protocols and architectures.- Experience with cloud networking solutions and services.- Familiarity with network security principles and practices.- Ability to design and implement scalable network solutions. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Architecture and Design.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Enterprise Network Operations, Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and knowledge sharing with team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations, Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to analyze and optimize network performance.Technical ResponsibilitiesA:Should have 4 to 6 years of experience in managing/configuring, Cisco ISE (TACACS/RADIUS), ARUBA ClearPass, ForeScout. Experience and Hands-on experience in NAC based solution,B:Expert knowledge in Security Identity Services Engine & Access Management (ISE/IAM) infrastructure and ForeScout Tools.C:Knowledge of Incident, Problem, change management process in enterprise environment. D:Knowledge and Hands-on experience on 802.1x authentication, MAB based authentication, Cisco ISE policy management, code patching, code upgrade, Integration with External Identity Appliance, Vendor support (working with TAC to get vendor support) , Infrastructure knowledge, Certificate management/CSR renewal.E:Proficient at troubleshooting L2/L3 issues for LAN, WAN.F:Support and resolve PCI compliance regulations as related to the Client's global networkG:Should be open to work in 24/7 shifts. Professional Attributes:A:Good verbal and written communication skills to connect with customers at varying levels of the organization B:Ability to operate independently and make decisions with little direct supervision C:Ensures that cases raised to the queue are treated with priority and handled within the specified SLA metrics. Additional Information:- The candidate should have minimum 3 years of experience in Enterprise Network Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and facilitating the transition to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security challenges. Roles & Responsibilities:-Monitor, analyze security alerts from SIEM platforms and other threat detection systems to identify potential security incidents by following established processes.-Collaborate with IT, infrastructure, and application teams to manage and resolve security incidents effectively.-Participate in security incident response activities, ensuring accurate documentation and closure of incidents.-Improve SOC operations by enhancing processes and updating standard operating procedures (SOPs).-Actively participate in client meetings, providing technical input and updates on ongoing incidents or improvements.-Identify false positives through alert fine-tuning and continuous rule optimization.-Apply knowledge of threat intelligence, and attacker techniques (e.g., MITRE ATT&CK) to enhance detection strategies.-Contribute to enhancing detection content, such as correlation rules and threat detection logic. Professional & Technical Skills: - Experience working as SOC analyst.- Good Understanding of tools like SIEM, CrowdStrike, MS Defender, Proofpoint, Azure, IDS/IPS.- Strong Understanding of TCP/IP, DNS, DHCP, HTTP/HTTPs, VPN- Basic understanding of Windows/Linux command line tools.- Log analysis from operating systems, firewalls, etc.- SIEM/SOC operations experience for very large enterprises.- Knowledge on MITRE/CKC framework. Additional Information:- The candidate should have minimum 2 years of experience in Security Information and Event Management (SIEM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

As an Associate Technical Support Specialist, you will take the knowledge and experiences you have gained to resolve difficult customer and partner issues and contribute to the overall growth of the business. With great training, effective leadership, smart processes, timely communication, regular coaching, and a strong support system you will be spared no effort in your pursuit of continued success. You will: Achieve high levels of customer satisfaction when responding to customer requests via phone or email Troubleshoot technical issues with the tools and skills after product training, often working with issues that could not be resolved at previous support levels Ensure customer has best product that suits their needs Participate in the content creation lifecycle for support documentation We are looking for people who are interested in continued growth in their technology career with OpenText. An ideal candidate will invest in this job as the true career opportunity it is. A successful Associate Technical Support Specialist is a person who is a self-starter, who can navigate difficult situations and conversations with a professional attitude and seeks opportunities to improve the customer experiences we provide. You are great at: Assist customers with live and deferred transactions via phone and email with technical support inquiries. Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues. Learn the technical architecture of company products. Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug and a feature request Assist customers and alliance partners troubleshoot and successfully complete disaster recovery tests within a scheduled window of time Become trained to support additional products within the product suite Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions. Assist in the content creation/editing process for our knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant. Utilize existing systems to document assistance sessions that aid the business in identifying trends. Collaborate with other levels and Management as needed, to review data, identify solutions, and assist with implementation. Continued use of Support utilities (CRM, Customer Account Information, Knowledge Base, Training Materials, etc.) to think critically and resolve assigned customer interactions. Strive to achieve our established KPIs of Customer Satisfaction (CSAT) and Quality (Critical Error Accuracy). Remain current on internal alerts, trainings and process changes that are designed to prepare you for the evolving requirements of the role. What it takes: A track record of good judgment and decision-making in positions with significant responsibility. Ability to independently identify high value projects and drive them to completion. Demonstrated leadership capability in cross-functional team environments. High degree of comfort with complex technical environments. Having and being able to articulate/defend an informed opinion on important topics. Ideally, 6 months - 1 years experience supporting windows applications Minimum 6 months of answering Inbound call experience for supporting global customers. AS, BS or BA degree in a computer related field preferred. Equivalent work experience will be accepted in place of the education requirement. Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers. Must be able to work with difficult customers and situations and still maintain a high level of customer satisfaction. Must be able to maintain a professional demeanor when working with difficult or challenging customers. Heavy telephone usage. Experience with configuration and implementation of Microsoft and/or Linux based servers. Knowledge of Active Directory and Microsoft Exchange. Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP). Ability to analyze technical problems without visual contact with the machine. Excellent learning skills. Experience with troubleshooting Cloud based backup and hosted exchange applications with Windows/Mac OS environments (To include but not limited to Outlook, Teams, OneDrive, SharePoint, Intune) Experience with mail configuration on android/IOS mobile devices Ability to utilize available resources to the fullest; must have excellent computer skills. Ability to organize and manage multiple priorities. Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions. Adept at articulating and responding both verbally and in writing to common inquiries or complaints from customers and partners. Not required but preferred: MS Certifications Knowledge of but not limited to: Intune (Endpoint Management) Azure AD Connect SharePoint/OneDrive Management MS Teams Management MS 365 Dynamics Knowledge of network security practices and anti-virus programs

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time educationKey Responsibilities :-Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines -Front End Internal, External, and client audits and work towards the closure of the findings Technical Experience :Mandatory -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes :-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Educational Qualification:Any degree / 15 years of Full time educationAdditional Info :-Certification on Cloud Technology Qualification Any degree 15 years of Full time education

About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : AWS Core Infrastructure, Red Hat Cloud Architecture and DesignMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Specialist Team Lead / Associate Manager (Nokia/Ericsson)Location:Delhi-NCR/ BangaloreJob Type:[Full-Time]Department:Core Network Engineering / Mobile Network OperationsTeam Size:410 Engineers (depending on project scope) Summary :We are seeking a dynamic and technically proficient 5G Core Network Specialist Team Lead / Associate Manager to lead a team of engineers in the design, deployment, and optimization of Nokia or Ericsson 5G Core Network solutions. This leadership role requires a blend of deep technical expertise, project management capabilities, and people leadership to drive the successful delivery of 5G Core initiatives across SA and NSA deployments.Roles and Responsibilities:Technical Leadership & StrategyLead the end-to-end design, integration, and optimization of 5G Core Network components (AMF, SMF, UPF, AUSF, UDM, NRF, PCF, NSSF, NEF).Define and enforce best practices for 5G Core deployment, configuration, and lifecycle management.Provide technical direction on Nokia or Ericsson 5G Core platforms, ensuring alignment with 3GPP standards and business goals.Team & Project ManagementManage a team of core network engineers, assigning tasks, mentoring junior staff, and conducting performance reviews.Coordinate with cross-functional teams including RAN, Transport, IT, and Security to ensure seamless integration.Operations & OptimizationSupervise the monitoring, troubleshooting, and resolution of complex network issues.Lead root cause analysis (RCA) for major incidents and implement preventive measures.Drive continuous improvement in network performance, reliability, and automation.Innovation & AutomationPromote the adoption of cloud-native technologies, CI/CD pipelines, and DevOps practices in 5G Core operations.Guide the development of automation scripts and tools for provisioning, monitoring, and reporting.Technical experience and Professional attributes:1015 years of experience in mobile core networks, with 3+ years in 5G Core (SA/NSA).Proven leadership experience managing technical teams or leading large-scale 5G Core projects.Hands-on expertise with Nokia or Ericsson 5G Core Network components and management tools.Strong understanding of 3GPP Release 15/16/17 standards and service-based architecture (SBA).Proficiency in protocols:SCTP, HTTP/2, PFCP, GTP, Diameter, TCP/IP, TLS.Experience with NFV/SDN, cloud-native platforms (OpenStack, Kubernetes), and containerized network functions (CNFs).Preferred Skills & Certifications:Nokia NSP/5G Certification or Ericsson Certified Expert 5G Core.Certifications in Project Management (PMP, PRINCE2) or Agile/Scrum methodologies.Familiarity with CI/CD tools (Git, Jenkins), automation frameworks (Ansible, Python), and monitoring tools (Prometheus, Grafana).Knowledge of IMS, VoNR, VoLTE, and interworking with legacy EPC/CS networks. Educational Qualifications:15 Years of Education, Bachelors or Masters degree in Telecommunications, Electronics, Computer Science, or related field. Additional Information:Team Player Qualification 15 years full time education

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. YOUR IMPACT We are looking for an experienced Software engineer to be responsible for conducting product load and scalability testing with strong analytical skills. You are great at: Scripting skills: experienced with Load Runner / Silk Performer / HP PC Experience in scripting applications, that the tool cannot record requests for, would be preferable - Should be able to perform analysis of client statistics like response times, throughput, hits per second etc. - Must have good knowledge of HTTP (the protocol) - Should have resource monitoring (Windows & Unix Environment) & and bottleneck analysis skills such as: CPU, Memory, Network and IO monitoring and thorough analysis Should have experience in monitoring using Perfmon (Windows) and/or Shell scripts (Linux/Solaris/AIX/HP/ other Unix flavors What it takes: 2 - 4 years of experience in Performance Engineering BE/B.Tech/MCA Critical thinker and great problem solver Able to research issues and troubleshoot technical problems Desired skills (not hard requirements): - Java, C++, C# or .Net programming experience - Knowledge of tools like JProfiler, JConsole, VisualVM - Knowledge of TCP/IP communication and tools like Wireshark - knowledge on database, network (Internet and Intranet) and operating system concepts - knowledge on JVM-Heap dump, Java-thread dumps, CPU and memory profiling data

YOUR IMPACT We are looking for an experienced Software engineer to be responsible for conducting product load and scalability testing with strong analytical skills. You are great at: Scripting skills: experienced with Load Runner / Silk Performer / HP PC Experience in scripting applications, that the tool cannot record requests for, would be preferable - Should be able to perform analysis of client statistics like response times, throughput, hits per second etc. - Must have good knowledge of HTTP (the protocol) - Should have resource monitoring (Windows & Unix Environment) & and bottleneck analysis skills such as: CPU, Memory, Network and IO monitoring and thorough analysis Should have experience in monitoring using Perfmon (Windows) and/or Shell scripts (Linux/Solaris/AIX/HP/ other Unix flavors What it takes: 2 - 4 years of experience in Performance Engineering BE/B.Tech/MCA Critical thinker and great problem solver Able to research issues and troubleshoot technical problems Desired skills (not hard requirements): - Java, C++, C# or .Net programming experience - Knowledge of tools like JProfiler, JConsole, VisualVM - Knowledge of TCP/IP communication and tools like Wireshark - knowledge on database, network (Internet and Intranet) and operating system concepts - knowledge on JVM-Heap dump, Java-thread dumps, CPU and memory profiling data

. Position: Technical Support Engineer -Routing Business Unit: Juniper TAC -Customer Focused Technical Support Location: Bangalore Juniper Networks "Customer Focused Technical Support" (CFTS) Services provide Customer with access to a designated team of senior engineers with extensive experience and highly focused troubleshooting skills relevant to a Customer s network and operations requirements. This team will work with Customer to develop network and feature knowledge that enables the provision of tailored support services. It will also equip Customer with confidence that high priority problems are being handled by professionals who fully understand the Customer s network and its complexity. The responsibilities includes, Lead and drive troubleshooting on Customer reported issues. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Gain in-depth knowledge of the infrastructure and technologies that are present in customer s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution. Keep the other support teams trained on the designated CFTS customer network, practices followed. Provides technical expertise and guidance during testing, deployment and operational phases for CFTS Customers. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of specialty. Products to be supported - Juniper Routing platforms (PTX, MX) This is an individual contributor role. There will be weekend coverage as per roster and pager rotation coverage. Primary Skills required: Excellent Customer handling and communication (verbal and written) skills Thorough understanding of - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS) Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP) Multicast protocols [IGMP, IGMP-snooping, PIM] MPLS, L2 and L3 VPN, Traffic Engineering, LDP, RSVP, Segment Routing, VPLS. Prefer to have understanding / Exposure / Expertise in one or more areas : Advanced Multicast technologies- NG-MVPN, Draft Rosen Advanced Datacenter technologies- MC-LAG, VxLAN, EVPN Perl/Python/Unix/Expect scripting Requires B.E. in Electronics/Engineering or Computer Science ( or equalent) with minimum 5 years experience in Networking Industry. Following candidates having any of following experience will be preferred and minimum experience criteria may not apply - 2+ years extensive JUNOS experience OR minimum 2+ years experience in Troubleshooting Datacentre networks, Enterprise core networks. Platform Knowledge: Juniper (routers, switches), Cisco, Arista, Alcatel, traffic generators (Ixia, Agilent) Preferred Certifications - JNCIS / JNCIP / JNCIE / CCNA / CCNP / CCIE and other equivalent. About Juniper Networks Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. The company serves customers and partners worldwide. Additional information can be found at www.juniper.net .

The principal objective of this position is to provide expert level support for the North American Region (NAR) UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies and procedures, collect, monitor and analyze systems performance data and troubleshoot LINUX servers when applicable. Responsibilities Direct Responsibilities Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & Solaris servers. Proactively monitor all UNIX systems utilizing BNP Paribas standard tools. Maintain complete inventory and documentation of deployed systems. Liaise with application developers to gather requirements, design and deploy standard systems, which clearly differentiate between Production, DR, Test and Development. Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks. Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures. Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Liaise with IT Production Engineers in troubleshooting complex, cross-platform issues. Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas. Evaluate emerging system technologies and align their benefits with the business strategy of BNPP. Contributing Responsibilities Degree in Information Systems 10+ years of experience in Linux/ UNIX environment within the financial services industry Expert knowledge of RedHat Enterprise 6.x, 7.x, 8.x and solid footing in Centos and Ubuntu Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable. Good knowledge of system performance and monitoring tools such as Geneos, sar, iostat, vmstat, etc. Good programming skills with Perl, Awk, Sed, Shell script (Bourne, C, Korn) Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH, Puppet, Ansible Hands-on experience with technologies (Veritas Infoscale, Solaris Zones, Ldoms, VMWare, KVM etc.) Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems. Hands-on experience with various hardware including Dell and HP servers. Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus. Ability to interface with users at all levels of the organization and good end-user support skills. Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Technical & Behavioral Competencies Required Technical Knowledge/Skills : - At least 10+ years of technical experience in as many of these operating systems (OS): o Red Hat Enterprise Linux 9.x / 8.x o Ubuntu 18.x / 20.x o CentOS 7.x - Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation. - Candidate must be competent on how to install the OS on physical servers and virtual servers. - Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices - Strong knowledge on governance, server build and administration of IT services in cloud based environments - Patching through Satellite & Client-side yum configuration. - Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort. - Provide technical guidance and mentorship to team members. - Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. - Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. - Able to work autonomously and as part of a team using strong analytical skills - Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. - Demonstrate a systematic and logical approach to problem-solving - Able to follow the banks standards, processes and procedures. - ITIL 4 Foundation qualification. Specific Qualifications (if required) - Red Hat Certified System Administrator (RHCSA) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) -

The Application Production main responsibility is to provide applications production support services. A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working. Leveraging BNL BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Application Production Support will be a part of IT Application Production Team and will be primarily responsible for the following work activities: Application Incident Management Application Request Fulfilment Application Change implementation The teams scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their BNL BNP Paribas colleagues to integrate new technologies, especially related to the new generation BNP Paribas Cloud and DevOps methods & toolchains. Responsibilities Direct Responsibilities For a predefined applications scope take care of: o Incidents o Requests o Changes For the War room , Incident and Change management and neat future who has the capability to handle P1, P2 incidents /changes . In near future think of automation and propose to provide solution for incident reductions. Contributing Responsibilities Contribute to the knowledge transfer with BNL Application Production team Contribute to the definition of procedures and processes necessary for the team Help build team spirit and integrate into BNL BNP Paribas culture Contribute to incidents analysis and associated problem management Contribute to the regular activity reporting and KPI calculation Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope Technical & Behavioral Competencies For the reinforcement of our team, we are looking for a control room lead with these skills : Mainframe or Distributed has the 24*7 team lead skills in the past who can work with our technical leads Having worked in a banking context is a preferential requirement. Additional Skills: Linux, Open Systems General competences: Knowledge of ITIL General IT infrastructure knowledge Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.) Service Now ticketing system Specific Qualifications (if required) Basic knowledge of Italian language can be an advantage Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to share / pass on knowledge Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: Analytical Ability Ability to manage a project Ability to understand, explain and support change Ability to develop and adapt a process Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years