Support Engineer

Job Description

Investigate and resolve production issues Troubleshoot technical issues or questions reported by customers Perform root cause analysis for production errors and recommend improvements Develop scripts to automatically verify end-to-end operation of integrations Implement and execute data imports/exports for customers Maintain and perform operations related to third-party integrations At least one year of experience in software development, technical support, or quality assurance Working knowledge of databases and SQL Degree in Computer Science or relevant engineering field Willingness to learn Ruby on Rails Diligence, quality-focused, and analytical skills Proactive in contributing to organizational success Excellent communication skills and team collaboration Authorized to work in the United States Job Types: Full-time, Permanent, Fresher Pay: ₹18,086.00 - ₹26,405.60 per month Benefits: Health insurance Paid sick time Paid time off Shift: Day shift Morning shift Work Days: Monday to Friday Weekend availability Work Location: In person