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About VOIS In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. About VOIS India VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone Job Description Role Title : Public Cloud DevOps Engineer Key Accountabilities and Decision Ownership Manage project-driven integration and day-to-day administration of cloud solutions. Develop prototypes, design, and build modules and solutions for Cloud Platforms in iterative agile cycles, maintaining and optimizing business outcomes. Conduct peer reviews and maintain coding standards. Drive Cloud solution automation and integration activities for Cloud Provider (AWS) and Tenant (Project) workloads. Build and deploy AWS cloud infrastructure using CloudFormation and Terraform scripts. Use Ansible and Python to perform routine tasks like user management and security hardening. Provide professional technical consultancy to migrate and transform existing on-premises applications to Public Cloud and support all Cloud-related programs and existing environments. Design and deploy direct connect network between AWS and datacenter. Train and develop AWS expertise within the organization. Proven troubleshooting skills to resolve issues related to cloud network, storage, and performance management. Core Competencies, Knowledge, and Experience Profound Cloud Technology, Network, Security, and Platform Expertise (AWS). Expertise in AWS cloud services like VPC, EC2, ECS, S3, EBS, Glacier, ELB, Elastic IPs, etc. Working experience with AWS Lambda services. Expertise in automation and workflow tools like CloudFormation templates, Ansible scripts, and Python scripts. Proficiency with DevOps Tools such as AWS CodePipeline, HashiCorp Stack (Packer, Terraform, etc.), Docker, Kubernetes. Work experience in AWS organization and multi-tenant accounts setup. Understanding of multiple programming and markup languages such as HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python. Good documentation and communication skills. Degree in IT or a related field, with 3 years of experience in cloud computing or 5 years in enterprise IT. Technical and Professional Qualifications Required Qualifications Proficiency in ITIL, SOX, and security regulations: The candidate must demonstrate a thorough understanding of ITIL frameworks, SOX compliance, and security regulations. Three to five years of work experience: The candidate must have substantial experience in programming and/or systems analysis, particularly in applying agile frameworks. Experience with Web applications and Web hosting: The candidate should possess significant skills in developing and managing Web applications, alongside proficient Web hosting capabilities. Experience with DevOps in cloud environments: The candidate must be well-versed in DevOps concepts and practices within cloud environments. Managing highly business-critical environments: The candidate should have practical experience in overseeing environments that hold critical business importance. VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Works throughout the software development life cycle and performs in a utility capacity to create, design, code, debug, maintain, test, implement and validate applications with a broad understanding of a variety of languages and architectures. Analyzes existing applications or formulate logic for new applications, procedures, flowcharting, coding and debugging programs. Maintains and utilizes application and programming documents in the development of code. Recommends changes in development, maintenance and system standards. Creates appropriate deliverables and develops application implementation plans throughout the life cycle in a flexible development environment. What Part Will You Play? Develops basic to moderately complex code using front and / or back end programming languages within multiple platforms as needed in collaboration with business and technology teams for internal and external client software solutions. Designs, creates, and delivers routine to moderately complex program specifications for code development and support on multiple projects/issues with a wide understanding of the application / database to better align interactions and technologies. Analyzes, modifies, and develops moderately complex code/unit testing in order to develop concise application documentation. Performs testing and validation requirements for moderately complex code changes. Performs corrective measures for moderately complex code deficiencies and escalates alternative proposals. Participates in client facing meetings, joint venture discussions, vendor partnership teams to determine solution approaches. Provides support to leadership for the design, development and enforcement of business / infrastructure application standards to include associated controls, procedures and monitoring to ensure compliance and accuracy of data. Applies a full understanding of procedures, methodology and application standards to include Payment Card Industry (PCI) security compliance. Conducts and provides basic billable hours and resource estimates on initiatives, projects and issues. Assists with on-the-job training and provides guidance to other software engineers. What Are We Looking For in This Role? Minimum Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field Typically minimum of 4 years - Professional Experience In Coding, Designing, Developing And Analyzing Data. Typically has an advanced knowledge and use of one or more front / back end languages / technologies and a moderate understanding of the other corresponding end language / technology from the following but not limited to; two or more modern programming languages used in the enterprise, experience working with various APIs, external Services, experience with both relational and NoSQL Databases. Preferred Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field 6+ years professional Experience In Coding, Designing, Developing And Analyzing Data and experience with IBM Rational Tools What Are Our Desired Skills and Capabilities? Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Operating Systems: Linux distributions including one or more for the following: Ubuntu, CentOS/RHEL, Amazon Linux Microsoft Windows z/OS Tandem/HP-Nonstop Database - Design, familiarity with DDL and DML for one or more of the following databases Oracle, MySQL, MS SQL Server, IMS, DB2, Hadoop Back-end technologies - Java, Python, .NET, Ruby, Mainframe COBOL, Mainframe Assembler Front-end technologies - HTML, JavaScript, jQuery, CICS Web Frameworks – Web technologies like Node.js, React.js, Angular, Redux Development Tools - Eclipse, Visual Studio, Webpack, Babel, Gulp Mobile Development – iOS, Android Machine Learning – Python, R, Matlab, Tensorflow, DMTK Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Job Description: DevOps A DevOps Engineer is responsible for bridging the gap between development and operations teams, ensuring efficient collaboration, and automating processes for software delivery. Key responsibilities include: 1. Automation & Infrastructure Management: Design, implement, and maintain CI/CD pipelines, automate workflows, and manage cloud infrastructure (AWS, Azure, GCP). 2. Collaboration & Communication: Facilitate better communication between software developers and IT operations, ensuring smooth code releases. 3. Monitoring & Performance Optimization: Set up monitoring tools, ensure system reliability, troubleshoot issues, and optimize system performance. 4. Security: Implement security best practices in deployment and development processes, ensuring systems are secure by design. 5. Scripting & Configuration Management: Use tools like Docker, Kubernetes, Ansible, Terraform, etc., to manage environments, automate configurations, and maintain scalability. DevOps roles often require a mix of development skills (e.g., scripting, coding) and operations expertise (e.g., infrastructure management). The educational requirements for a DevOps Engineer typically include a combination of formal education and practical experience. While exact requirements may vary depending on the employer, common qualifications include: 1. Bachelor's Degree: A degree in computer science, information technology, software engineering, or a related field is often required. Some employers may accept equivalent work experience in lieu of formal education. 2. Knowledge of Software Development: Understanding programming languages (e.g., Python, Java, Ruby) is essential, so coursework or experience in software development is helpful. 3. Familiarity with Operating Systems: Proficiency in Linux and Windows environments, as well as scripting knowledge (e.g., Bash, PowerShell). 4. Cloud & Infrastructure Management: Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure automation tools (e.g., Ansible, Terraform) is highly desirable. 5. Certifications (Optional): Certifications like AWS Certified DevOps Engineer, Google Professional DevOps Engineer, or Red Hat Certified Engineer (RHCE) can enhance qualifications. 6. CI/CD & Automation Knowledge: Understanding of CI/CD tools (e.g., Jenkins, GitLab, Travis CI) and automation frameworks. Practical hands-on experience is often more valuable than formal education in the DevOps field. Many roles prefer candidates with proven experience in real-world projects. Job Types: Full-time, Permanent Pay: From ₹300,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Shift allowance Yearly bonus Work Location: In person Speak with the employer +91 9742224298

Software Requirements: Strong understanding of other technology platforms such as mobile, cloud, IoT, and blockchain. Knowledge of software development life cycle (SDLC) and Agile methodologies. Overall Responsibilities: Work closely with cross-functional teams to understand technology requirements and design solutions to meet business needs. Develop technical specifications and detailed documentation for new features and enhancements. Stay current with the latest technology trends and advancements and suggest ways to incorporate them into existing solutions. Conduct code reviews to ensure the quality and maintainability of the codebase. Participate in the resolution of technical issues and provide technical support to team members. Collaborate with the testing team to ensure software solutions are thoroughly tested and meet quality standards. Skills: Strong technical skills in mobile, cloud, IoT, or blockchain technologies. Proficiency in one or more programming languages such as Java, Python, or Node.js. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Ability to take initiative, prioritize tasks, and manage time effectively. Experience: Minimum of 3+ years of experience in software development, with a focus on other technologies. Experience with software development methodologies and tools such as Agile, Scrum, Git, JIRA, and Confluence. Experience working with cross-functional teams and participating in code reviews. Day-to-Day Activities: Participating in daily stand-up meetings and project planning sessions. Collaborating with cross-functional teams to understand business requirements and design solutions. Writing, testing, and deploying software solutions. Participating in code reviews and providing feedback to other team members. Staying current with the latest technology trends and advancements. Providing technical support to team members and resolving technical issues. Qualification: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Soft Skills: Excellent written and verbal communication skills. Ability to work well in a team environment. Strong problem-solving and analytical skills. Ability to adapt to new technologies and changing requirements. Good time management and prioritization skills. S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent rou of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As a Software Development Engineer II at Hiver, you will have a critical role to play to build and scale our product to thousands of users globally. We are growing very fast and process over 5 million emails daily for thousands of active users on the Hiver platform. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. You’ll get the opportunity to work on complex technical challenges such as making the architecture scalable to handle the growing traffic, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance. Code, design, develop and maintain new product features. Improve the existing services for performance and scalability You Will Be Working On Own the complete product lifecycle, from coming up with the right product features for customers, system improvements, and addressing tech debt followed by deciding the technical approach, sizing up the work and effort, and forming the release strategy Act as a role model for ensuring code quality at Hiver. Extensively participate in code reviews across multiple projects Coach junior engineers with code comments, documents, and presentations. Promote the best coding and testing practices across the team Track record of assessing the fairly accurate expected time of arrival (ETA) for large & complex projects and working with a team to meet these timelines with high confidence Engaging in brainstorming sessions to thoroughly understand the problem, crafting innovative solutions through thoughtful design, developing the system with precision, and ultimately overseeing a successful release. Instrumenting and troubleshooting distributed systems. What We Are Looking For A minimum of 3 years of professional experience as a Backend developer in Python or other backend scripting languages ( Node.js, PHP, Ruby ) Solid understanding of data structures/algorithms, low-level design, and system design Should have built and maintained production-grade services which are being used by a good number of active users/customers Deep understanding of relational databases (eg, MySql) with some experience with NoSQL databases too Experience working with distributed systems. Experience working with cloud platform providers - AWS, GCP Experience with Kubernetes is a plus

Job Purpose As a Senior DevSecOps Engineer, you will be responsible for integrating security into the development, deployment, and maintenance of our software products, ensuring the highest standards of security and reliability. Key Activities / Outputs • Develop and implement security solutions throughout the software development lifecycle, from design to deployment and maintenance, using methodologies such as STRIDE, DREAD, CVSS, and the OWASP ASVS. • Work closely with developers, IT operations, and security governance and operations teams to ensure security is integrated into all aspects of the development pipeline. • Automate security processes and tools to enable continuous integration, continuous delivery, and continuous monitoring (CI/CD/CM) of applications and infrastructure. • Develop and implement metrics, reporting, and monitoring processes to track the effectiveness of DevSecOps practices, using tools like Dynatrace, ELK, Splunk, AWS CloudWatch and Sonatype Examples of metrics include vulnerability remediation times, security incidents, and code review coverage. • Establish a governance, review, and continuous improvement process for DevSecOps practices, ensuring alignment with organizational goals and industry best practices. • Perform risk assessments and threat modelling to identify potential vulnerabilities and provide recommendations for mitigation strategies. • Develop and enforce security policies and guidelines for application and infrastructure development, based on industry best practices and standards such as OWASP Top Ten, CWE/SANS Top 25, NIST SP 800-53, and OWASP ASVS. • Train and mentor developers in secure coding practices, emphasizing areas such as input validation, output encoding, and least privilege principles, as well as conducting regular security awareness sessions. • Conduct regular security audits, vulnerability assessments, and penetration tests to identify and remediate potential threats. • Stay current with industry trends, emerging threats, and best practices in DevSecOps to continuously improve our security posture. • Develop and maintain documentation related to security practices, policies, and procedures. Technical Skills or Knowledge Strong understanding of software development processes, CI/CD principles, and Agile methodologies, Expertise in various security frameworks, tools, and technologies such as OWASP, SAST, DAST, IAST, RASP, and familiarity with toolsets such as SonarQube, Veracode, Checkmarx, and Fortify, Proficient in scripting languages such as Python, Ruby, or Shell, Experience with containerization and orchestration technologies, such as Docker and Kubernetes, Familiarity with cloud platforms (AWS, Azure, GCP) and their respective security services and tools, Knowledge of networking protocols, firewalls, intrusion detection systems, and encryption technologies, Strong analytical, problem-solving, and communication skills, Software Development: This includes proficiency in programming languages such as Python, Java, JavaScript, or C#, as well as familiarity with software development methodologies like Agile or DevOps, Security Knowledge: They should be familiar with security frameworks such as OWASP (Open Web Application Security Project) and have experience in implementing security controls and practices within software development processes, DevOps Practices: This includes experience with continuous integration and continuous deployment (CI/CD) pipelines, configuration management tools like Ansible or Chef, containerization technologies such as Docker or Kubernetes, and infrastructure-as-code (IaC) tools like Terraform or CloudFormation, Security Tools and Technologies: This may include vulnerability scanning tools like Nessus or Qualys, security testing frameworks such as Burp Suite or ZAP, security information and event management (SIEM) tools like Splunk or ELK stack, and other relevant security tools, Cloud Computing: Experience with cloud security best practices, configuring and securing cloud resources, and managing cloud-based deployments is highly valuable Preferred Technical Skills (Would be advantageous) This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Title: Support Engineer / Developer (L1/L2 Support) Experience: 2+ Years Location: Pune Job Type: Full-Time Job Overview: We are seeking a highly motivated and customer-focused Support Engineer (Developer) with 2 years of experience to join our dynamic team. This role offers exposure to both L1 and L2 support, providing a unique blend of customer interaction and hands-on technical problem-solving. We are looking for a passionate and proactive Support Engineer / Developer with 2 years of experience in customer-facing roles, who thrives in a fast-paced environment and enjoys problem-solving. The ideal candidate will have a solid technical foundation in Ruby on Rails (RoR), MongoDB, React, and Java, coupled with strong communication skills and customer empathy. The role involves handling L1 and L2 support tickets, resolving technical issues, and working closely with product and engineering teams to ensure customer satisfaction. Key Responsibilities: Serve as the first and second line of defense for technical support (L1/L2). Troubleshoot and resolve customer issues related to RoR, MongoDB, React, and Java-based applications. Respond to and own customer queries via ticketing systems, emails, or calls within defined SLAs. Collaborate with engineering teams to resolve complex technical problems. Identify and escalate critical issues proactively to the relevant teams. Document solutions, FAQs, and knowledge base articles for recurring issues. Participate in root cause analysis and incident review meetings. Be available for weekend rotations and after-hours support as needed. Required Skills & Qualifications: 2+ years of experience in technical support or software development. Hands-on experience in Ruby on Rails , MongoDB , React.js , and Java . Strong debugging, problem-solving, and analytical skills. Excellent verbal and written communication skills . High customer empathy and commitment to delivering quality support. Exposure to monitoring tools, logs, or debugging production issues. Flexible to work in shifts and on weekends as part of an on-call rotation. Nice to Have: Experience using support tools like Jira, ServiceNow, Freshdesk , or similar. Familiarity with containerization (Docker), CI/CD, or cloud platforms (AWS, Azure). Prior experience working in a SaaS or product-based company. Share your CV on jobs@altizon.com

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ The Role The person will be part of AMD's CPU Performance Validation team. This team is part of AMD's global CPU Performance teams and plays a critical role in next generation AMD CPU design. Involves having deep understanding of existing AMD X86 CPU architecture and microarchitecture ranging from CPU pipeline stages to various complex features and structures, debugging performance issues of RTL, giving feedback to design team for latest gen CPU in pre-silicon and emulation environment. We highly encourage people with a creative bent of mind and with a natural ability to dive into the details. This team is a perfect place for people who can understand the present and envision the future. If you find yourself to be a person who wants to go that extra mile to refine an existing process and also understands the opportunities to make it better, if you are the one who has innovative ideas in your brain waiting to find a proper stage to come out, we can offer you the perfect ground for that. The Person Should have excellent inter-personal, communication skills and ability to work in a fast-paced exciting environment. Continuous learning has always been the moto in this ever changing industry. An ideal person for this role should be a self-learner and always ready to upgrade his/her skills to stay abreast with the technology. The team looks for superstars but also believes in nurturing you into one. Collaboration is the key to success. Ideal candidate should learn at a great pace, deliver what is expected and also share your learning in the team to help the overall growth. It’s always We before Me in the team Key Responsibilities Responsible for building infrastructure for performance verification and verify performance of X86 processor. Writing specific targeted tests to measure the performance of the processor Involves having a deep understanding of processor micro-architecture and triaging performance issues in RTL and simulator Skillset Debug triage of failures from simulation and emulation environment for CORE or sub level regressions. Writing automatized triages in Perl/Ruby and creating tools using perl/ruby or AMD verification methodology (primarily in C++) to enhance the functional debug and triage process. On a need basis, work on Post-Si bug recreation Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Summary Description Summary of This Role Works throughout the software development life cycle and performs in a utility capacity to create, design, code, debug, maintain, test, implement and validate applications with a broad understanding of a variety of languages and architectures. Analyzes existing applications or formulate logic for new applications, procedures, flowcharting, coding and debugging programs. Maintains and utilizes application and programming documents in the development of code. Recommends changes in development, maintenance and system standards. Creates appropriate deliverables and develops application implementation plans throughout the life cycle in a flexible development environment. What Part Will You Play? Develops basic to moderately complex code using front and / or back end programming languages within multiple platforms as needed in collaboration with business and technology teams for internal and external client software solutions. Designs, creates, and delivers routine to moderately complex program specifications for code development and support on multiple projects/issues with a wide understanding of the application / database to better align interactions and technologies. Analyzes, modifies, and develops moderately complex code/unit testing in order to develop concise application documentation. Performs testing and validation requirements for moderately complex code changes. Performs corrective measures for moderately complex code deficiencies and escalates alternative proposals. Participates in client facing meetings, joint venture discussions, vendor partnership teams to determine solution approaches. Provides support to leadership for the design, development and enforcement of business / infrastructure application standards to include associated controls, procedures and monitoring to ensure compliance and accuracy of data. Applies a full understanding of procedures, methodology and application standards to include Payment Card Industry (PCI) security compliance. Conducts and provides basic billable hours and resource estimates on initiatives, projects and issues. Assists with on-the-job training and provides guidance to other software engineers. What Are We Looking For in This Role? Minimum Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field Typically minimum of 4 years - Professional Experience In Coding, Designing, Developing And Analyzing Data. Typically has an advanced knowledge and use of one or more front / back end languages / technologies and a moderate understanding of the other corresponding end language / technology from the following but not limited to; two or more modern programming languages used in the enterprise, experience working with various APIs, external Services, experience with both relational and NoSQL Databases. Preferred Qualifications BS in Computer Science, Information Technology, Business / Management Information Systems or related field 6+ years professional Experience In Coding, Designing, Developing And Analyzing Data and experience with IBM Rational Tools What Are Our Desired Skills and Capabilities? Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Operating Systems: Linux distributions including one or more for the following: Ubuntu, CentOS/RHEL, Amazon Linux Microsoft Windows z/OS Tandem/HP-Nonstop Database - Design, familiarity with DDL and DML for one or more of the following databases Oracle, MySQL, MS SQL Server, IMS, DB2, Hadoop Back-end technologies - Java, Python, .NET, Ruby, Mainframe COBOL, Mainframe Assembler Front-end technologies - HTML, JavaScript, jQuery, CICS Web Frameworks – Web technologies like Node.js, React.js, Angular, Redux Development Tools - Eclipse, Visual Studio, Webpack, Babel, Gulp Mobile Development – iOS, Android Machine Learning – Python, R, Matlab, Tensorflow, DMTK

Shopify Web Developer & Integration Specialist 📍 Zirakpur (On-site) | Full-Time About Us Meadbery® is a rapidly scaling D2C health‐wellness brand, best known for our Liver Detox supplements. We’re powering growth through innovative e-commerce solutions and data-driven operations—and we need a hands-on Shopify expert to take our platform and NDR process to the next level. What You’ll Do Shopify Development & Theming Build, customize, and optimize Shopify themes using Liquid, HTML/CSS, and JavaScript Implement performance best practices to ensure fast, seamless shopping experiences API & Webhook Integrations Design and maintain REST/GraphQL integrations between Shopify and external systems (CRM, ERP, courier partners) Develop webhooks and middleware to automate order updates, inventory sync, and customer data flows NDR Dashboard & Reporting Architect a Non-Delivery Reports (NDR) dashboard to track undelivered/COD orders in real time Pull, transform, and visualize data from courier APIs (Blue Dart, Delhivery, etc.) and Shopify Automation & Workflow Leverage Mechanic, Shopify Flow, or custom scripts to automate order assignment, tagging, and follow-up tasks Collaborate with operations to streamline NDR resolution processes and reduce manual intervention Collaboration & Support Work closely with sales, logistics, and customer support teams to understand pain points and deliver technical solutions Troubleshoot issues end-to-end, from dev environment to production What We’re Looking For 3+ years of hands-on Shopify development experience Strong proficiency with Liquid templating, JavaScript, HTML5, and CSS3 Demonstrated expertise in REST and GraphQL API integrations Experience building dashboards and reports using BI tools or custom front-ends Familiarity with NDR concepts and courier-partner APIs in the Indian market Ability to write clean, maintainable code and follow best practices for version control (Git) Excellent communication skills and a collaborative mindset Nice-to-Haves Familiarity with Mechanic, Shopify Flow, or similar automation platforms Experience with database design, ETL pipelines, or middleware frameworks (Node.js, Ruby, Python) Exposure to analytics tools like Metabase, Tableau, or Google Data Studio Why Join Meadbery? Be part of a mission-driven brand that’s helping 200,000+ customers Work in a fast-paced startup environment where your impact is immediate Competitive salary, health benefits, and professional development support How to Apply Send your resume, GitHub/portfolio links, and a brief note on your most challenging Shopify integration project to: dhiraj@meadbery.in . 🚀 Let’s build the future of e-commerce operations together!

DigiRich is looking for Web Development Professional to join our dynamic team and embark on a rewarding career journey Front-End Development: Front-end development focuses on the user interface and user experience of a website It involves HTML, CSS, and JavaScript to create the visual and interactive elements that users see and interact with in their web browsers HTML: HTML (Hypertext Markup Language) is the standard markup language for creating the structure and content of web pages It defines the elements and their layout on a web page, such as headings, paragraphs, images, links, forms, and more CSS: CSS (Cascading Style Sheets) is used to style the HTML elements and define their appearance It controls aspects like colors, fonts, layout, and responsiveness, allowing developers to create visually appealing and responsive web designs JavaScript: JavaScript is a programming language that enables dynamic and interactive features on web pages It allows you to handle user interactions, perform calculations, manipulate data, make AJAX requests, and create interactive elements like sliders, forms, and animations Back-End Development: Back-end development involves the server-side of web development It focuses on building the server logic, handling requests, and managing databases Back-end languages and frameworks like Node js, Python (Django, Flask), Ruby (Ruby on Rails), and PHP are commonly used in web development Databases: Databases are used to store and retrieve data for web applications Common types of databases used in web development include MySQL, PostgreSQL, MongoDB, and SQLite Understanding database design, querying, and management is essential for building dynamic and data-driven web applications

Piscis Networks is looking for Backend Developer to join our dynamic team and embark on a rewarding career journey Analyzing business requirements and translating them into technical specifications Designing and implementing scalable and efficient backend systems, including databases, APIs, and server-side logic Writing clean, maintainable, and efficient code that adheres to industry best practices and standards Collaborating with front-end developers, designers, and stakeholders to ensure the smooth delivery of projects Implementing security and data protection measures to ensure the confidentiality and integrity of sensitive information Testing and debugging applications to ensure they are functioning correctly and fixing any issues that arise Monitoring performance and optimizing backend systems to ensure they run efficiently and meet SLAs. Strong experience with backend development technologies, such as SQL, Node.js, Python, Ruby on Rails, or Java Knowledge of database design, web application architecture, and RESTful API development Strong problem-solving skills and the ability to think creatively and critically Excellent communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders

Indian Circuit is looking for Web Development Professional to join our dynamic team and embark on a rewarding career journey Front-End Development: Front-end development focuses on the user interface and user experience of a website It involves HTML, CSS, and JavaScript to create the visual and interactive elements that users see and interact with in their web browsers HTML: HTML (Hypertext Markup Language) is the standard markup language for creating the structure and content of web pages It defines the elements and their layout on a web page, such as headings, paragraphs, images, links, forms, and more CSS: CSS (Cascading Style Sheets) is used to style the HTML elements and define their appearance It controls aspects like colors, fonts, layout, and responsiveness, allowing developers to create visually appealing and responsive web designs JavaScript: JavaScript is a programming language that enables dynamic and interactive features on web pages It allows you to handle user interactions, perform calculations, manipulate data, make AJAX requests, and create interactive elements like sliders, forms, and animations Back-End Development: Back-end development involves the server-side of web development It focuses on building the server logic, handling requests, and managing databases Back-end languages and frameworks like Nodejs, Python (Django, Flask), Ruby (Ruby on Rails), and PHP are commonly used in web development Databases: Databases are used to store and retrieve data for web applications Common types of databases used in web development include MySQL, PostgreSQL, MongoDB, and SQLite Understanding database design, querying, and management is essential for building dynamic and data-driven web applications

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an experienced Full Stack Lead Engineer to join our development team. In this role, you will be responsible for the overall development and implementation of front- and back-end software applications. Your responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration. To ensure success as a full stack engineer, you should have advanced programming skills, experience with application development, and excellent troubleshooting skills. As a top-rated full stack engineer, you should be able to create and implement advanced software systems that perfectly meet the needs of the company. What You?ll Do Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Build features and applications with a mobile responsive design Write technical documentation Work with data scientists and analysts to improve software Expertise You?ll Bring Experience in the following fields: Front-end technologies, including JavaScript, CSS3 and HTML5 and third-party libraries such as React Js, Angular, jQuery and LESS Development languages: Server-side programming languages including Net, Java, Ruby and Python Servers, especially working with Nginx or Apache servers with a solid background in Linux Visualizing a proposed system and the ability to build it Experience working in MS-Cloud , Amazon-Cloud or Google Cloud will be added advantage Knowledge: Database and cache: DBMS technology, including SQLServer, Oracle, MongoDB and MySQL and caching mechanisms such as Redis, Memcached and Varnish Basic design ability including UI / UX and basic prototype design Excellent writing and communication skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Ruby or Python, we?d like to meet you. Ultimately, you will execute and automate operational processes fast, accurately and securely. What You?ll Do Collaborate with coworkers to conceptualize, develop, and release software Conduct quality assurance to ensure that the software meets prescribed guidelines Roll out fixes and upgrades to software, as needed Secure software to prevent security breaches and other vulnerabilities Collect and review customers feedback to enhance user experience Suggest workflow alterations to improve efficiency and success. Pitch ideas for projects based on gaps in the market and technological advancements Expertise You?ll Bring 4 to 8 years of professional experience as a DevOps Engineer who has worked in and advocated for agile environments. Proficiency: Groovy / fluent in Python and Python testing best practices Jenkins configuration using Groovy or Python Various managed and self-hosted CI / CD tooling (Jenkins) SCM tools (Git, Perforce, etc.) Containers (Docker, Kubernetes) Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About the position We are looking for a DevOps Lead Engineer to be responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. You will identify and implement data storage methods like clustering to improve the performance of the team. What you?ll do Manage a group of highly motivated DevOps engineers and systems administrators Participate in the agile ceremonies and interface with the agile team(s) and other program staff as required Work with application teams to help them adopt continuous build, inspection, testing and deployment Participate in all aspects of DevOps engineering and promote industry standard methodologies in DevOps engineering Migrate code from TFS to Azure DevOps Help to configure DevOps stack with regards to performance monitoring, analytics, and auditability Design and build a new code production pipeline Developing ?Idealized? automated CI / CD processes and working with teams to implement those processes in SSGA?s DevOps technology stack Provide deployment and occasional off hours support Analyze existing standards to identify gaps and remedies. Evaluate gaps related to DevOps best practices Develop and maintain installation, configuration and operations procedures Develop Junit tests to support code coverage as part of the CI / CD pipeline Share best practices with a focus on re-use of application code Work with the development, project / product management organizations to align projects, releases, patches, and other efforts Implement automation tools and frameworks (CI / CD pipelines) Expertise you?ll bring Qualifications: Bachelor?s Degree in Computer Science, Computer Engineering or a closely related field. A Bachelor?s degree in Computer Science is preferable while a Master?s degree will carry a lot more weight. Experience: 8+ years working in the related field. Additionally, experience in the following: Automating and orchestrating workloads for large-scale enterprise Java applications using Ansible Working with Cloud solutions at massive scale and resiliency. Deploying updates and fixes Developing scripts to automate visualization Writing scripts and automation using Perl / Python / Groovy / Java / Bash. Shell scripting, Python, Groovy, etc Good to have skills PostgreSQL, MySQL, NoSQL, and / or Cassandra Migrating application to AWS cloud; AWS certifications Test Driven Development Knowledge: Ruby or Python Build tools like Ant, Maven, and Gradle ? including configuring & adopting Scaled Agile Framework (SAFe) practices and tools; Certification in Agile delivery (e.g., SAFe Agilist) Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an experienced Full Stack Lead Engineer to join our development team. In this role, you will be responsible for the overall development and implementation of front- and back-end software applications. Your responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration. To ensure success as a full stack engineer, you should have advanced programming skills, experience with application development, and excellent troubleshooting skills. As a top-rated full stack engineer, you should be able to create and implement advanced software systems that perfectly meet the needs of the company. What You?ll Do Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Build features and applications with a mobile responsive design Write technical documentation Work with data scientists and analysts to improve software Expertise You?ll Bring Experience in the following fields: Front-end technologies, including JavaScript, CSS3 and HTML5 and third-party libraries such as React Js, Angular, jQuery and LESS Development languages: Server-side programming languages including Net, Java, Ruby and Python Servers, especially working with Nginx or Apache servers with a solid background in Linux Visualizing a proposed system and the ability to build it Experience working in MS-Cloud , Amazon-Cloud or Google Cloud will be added advantage Knowledge: Database and cache: DBMS technology, including SQLServer, Oracle, MongoDB and MySQL and caching mechanisms such as Redis, Memcached and Varnish Basic design ability including UI / UX and basic prototype design Excellent writing and communication skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About the position We are looking for a DevOps Lead Engineer to be responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. You will identify and implement data storage methods like clustering to improve the performance of the team. What you?ll do Manage a group of highly motivated DevOps engineers and systems administrators Participate in the agile ceremonies and interface with the agile team(s) and other program staff as required Work with application teams to help them adopt continuous build, inspection, testing and deployment Participate in all aspects of DevOps engineering and promote industry standard methodologies in DevOps engineering Migrate code from TFS to Azure DevOps Help to configure DevOps stack with regards to performance monitoring, analytics, and auditability Design and build a new code production pipeline Developing ?Idealized? automated CI / CD processes and working with teams to implement those processes in SSGA?s DevOps technology stack Provide deployment and occasional off hours support Analyze existing standards to identify gaps and remedies. Evaluate gaps related to DevOps best practices Develop and maintain installation, configuration and operations procedures Develop Junit tests to support code coverage as part of the CI / CD pipeline Share best practices with a focus on re-use of application code Work with the development, project / product management organizations to align projects, releases, patches, and other efforts Implement automation tools and frameworks (CI / CD pipelines) Expertise you?ll bring Qualifications: Bachelor?s Degree in Computer Science, Computer Engineering or a closely related field. A Bachelor?s degree in Computer Science is preferable while a Master?s degree will carry a lot more weight. Experience: 8+ years working in the related field. Additionally, experience in the following: Automating and orchestrating workloads for large-scale enterprise Java applications using Ansible Working with Cloud solutions at massive scale and resiliency. Deploying updates and fixes Developing scripts to automate visualization Writing scripts and automation using Perl / Python / Groovy / Java / Bash. Shell scripting, Python, Groovy, etc Good to have skills PostgreSQL, MySQL, NoSQL, and / or Cassandra Migrating application to AWS cloud; AWS certifications Test Driven Development Knowledge: Ruby or Python Build tools like Ant, Maven, and Gradle ? including configuring & adopting Scaled Agile Framework (SAFe) practices and tools; Certification in Agile delivery (e.g., SAFe Agilist) Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above

Job Description What you will do: Responsibilities The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer with a strong command of Ruby and past experience developing on the Rails framework to join them on their journey to make the Zendesk purchasing and usage reporting experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include: Collaborating with product management, and engineers to design beautifully simple solutions to complicated problems. You will be relied on from concept through development, QA, staging, and production deployment. Ensuring delivery on commitments. It is your responsibility to ensure code quality, debug code, and seek guidance to unblock tasks pending. Following best practices in all our frameworks and tools. Championing best practices and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised. Actively participate in code reviews and design discussions Partner across all areas of the SDLC, including requirements gathering, and building services and solutions. Work across teams and organization boundaries to standardize and integrate services, new libraries, tools, and workflows What You Bring To The Role 4+ years of relevant experience in Ruby Experience with databases like MySQL and/or DynamoDB Experience with CI/CD and delivery systems (Github Actions, Travis, Jenkins) Knowledge of API design and distributed systems Experience using Datadog or other log aggregation tools Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities A team-first collaborative attitude that thrives in a fast-moving agile development environment Excellent written and verbal communication skills Bonus Skills Experience with JavaScript, React Experience with JavaScript build infrastructure/tooling (Webpack, Node.js) Experience working on SaaS-based products Experience with AWS stack (ie. Aurora RDS) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description What you will do: The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer - Backend for a project that drives successful feature adoption for Zendesk customers. The ideal candidate will have experience with analysing various data sources with good SQL skills, a good understanding of domain driven design and the willingness to explore the unknowns. Responsibilities On a day-to-day basis, a strong command over one of the backend languages like Scala or Java is highly beneficial. Past experience with developing on Rails Framework will be good as well. Your responsibilities will include: Collaborating with product management, architecture, engineers (front end and back end) to design beautifully simple solutions to complicated problems. You will be relied on from concept through development, QA, staging, and production deployment. Ensuring delivery on commitments. It is your responsibility to ensure code quality, debug code, and seek guidance to unblock tasks pending. Following best practices in all our frameworks and tools. Championing best practices and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised. Actively participate in code reviews and design discussions Partner across all areas of the SDLC, including requirements gathering, requirements analysis, building services and solutions. Work across teams and organization boundaries and timezones to standardize and integrate services, tools, and workflows What You Bring To The Role 4+ years of relevant experience in at least one object oriented language like Scala or Java (Scala preferred and should have hands on experience) Experience with databases like MySQL and/or DynamoDB Analytical mindset, good articulation skills and pragmatic approach to problem solving. Experience with CI/CD and delivery systems (Github Actions, Jenkins) Knowledge of API design, distributed systems and Kafka Experience using Datadog or other log aggregation tools Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities A team-first collaborative attitude that thrives in a fast-moving agile development environment Excellent written and verbal communication skills Bonus Skills Experience with JavaScript/Typescript Experience working on SaaS-based products Experience with AWS stack (ie. Aurora), Datawarehouse technologies like Snowflake Experience with Ruby on Rails. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Zendesk is looking for a Senior Staff Software Engineer to work on highly scalable technical challenges and will bebased in our APAC site in Pune! About The Team As a Senior Staff Engineer, you will be a technical leader within the organization that builds the Zendesk Agent Workspace. Agent Workspace enables Zendesk Support agents to work seamlessly across Zendesk channels, all within a single ticket interface. It is a critical piece of how customers use Zendesk Support, the most important part of the overall product user experience, and fundamentally what makes our customers successful. We need you to be motivated by pursuing highly impactful and visible work on powerful, enterprise-grade software with all its scale and challenges. This requires a delicate balance of passion for excellence, problem-solving, collaboration coupled with a willingness to learn and iterate. Senior Staff Engineers are expected to be hands-on technologists who could contribute to application development directly, lead the design and implementation of projects, and be involved in defining technical roadmap and strategies for the product area beyond their primary teams. You will be considered a leader of teams, responsible for growing technical leadership within multiple teams, and guiding the future direction of our software architecture. We're seeking experienced senior engineers who remain passionate about writing day to day code . What You Get To Do Every Day Lead the design, development, and maintenance of complex, scalable, high-performance front-end applications, defining and implementing cutting-edge front-end architecture and development best practices. Drive key technology decisions and ensure alignment with overall business and product strategies, collaborating closely with product managers, UX/UI designers, and backend engineers to understand requirements and deliver high-quality, A11y compliant solutions. Mentor and guide engineers & tech leads, fostering a culture of continuous learning and technical excellence. In order to promote a culture of accountability and transparency in project deliverables and timelines. Lead by example: Conduct and participate in thorough design and code reviews to maintain high development standards, ensuring the code is clean, efficient, and maintainable. Optimize application performance to ensure fast and responsive user experiences across a variety of platforms, troubleshooting, diagnosing, and resolving complex technical issues promptly. Identify and lead opportunities for innovation and improvement in our products and processes, proactively contributing to prototyping and developing new features, standards, and tools that add value to our products. Communicate effectively with business owners and other stakeholders to understand business needs and translate them into technical requirements, working collaboratively with cross-functional teams to ensure continuous delivery of value to our customers. Actively participate in strategic planning and roadmapping sessions, providing technical insights and aligning technical goals with business objectives. Stay updated with the latest industry trends, front-end technologies, and best practices to ensure continuous improvement and innovation. What You Bring To The Role 12+ years of industry experience with at least 8+ years in front-end software development in a SaaS company or a product development organization Proven track record of delivering large-scale, high-quality, and secure web applications. Experience in leading architectural decision-making processes and mentoring a team. Very strong proficiency in JavaScript, Typescript, HTML5, CSS3, and modern front-end frameworks (such as React, Angular, or Vue.js). Deep understanding of cross-browser compatibility issues, responsive design, web architecture. Some experience developing and integrating GraphQL services into frontend applications. Experience of utilizing performance optimization techniques and tools. A quality, balanced approach to development and testing, including TDD where appropriate. Exceptional problem-solving abilities and attention to detail. Strong communication skills, both written and verbal - you’ll be collaborating closely with people in multiple time zones. Ability to work independently and in a team, with a proactive approach to improving processes and outcomes. Nice To Have An understanding of or experience with modern devops tooling - Docker and Kubernetes. Awareness and experience on Basic bash scripting. Tech Stack In Zendesk, you will come across code bases in JavaScript, TypeScript, Python, Java, Ruby. Additionally, you are encouraged to be proficient in quality and deployment processes. Lastly, good operational knowledge of GraphQL systems at scale would be an advantage. About Zendesk’s Product Development Center of Excellence in Pune Zendesk is in the exciting early stages of establishing a Product Development Center of Excellence in Pune. This center is being developed through a BOT (Build-Operate-Transfer) model, allowing us to gradually build and scale our operations with a current mix of BOT workers and full-time employees (FTEs). Our vision is to create a vibrant, innovative hub where all team members will eventually transition into FTE roles. As an early hire, you will have a unique opportunity to be a pivotal part of this journey. You’ll play a key role in shaping the culture, processes, and success of our Pune site, contributing directly to the growth and maturity of our Product Development Center of Excellence. Your expertise and insights will help lay the foundation for a world-class development center, influencing the way we build and deliver products at Zendesk. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description We are seeking a highly experienced Staff Engineer to join our Apps & Extensibility team in Pune. Note: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office in Pune You have at several years of experience in software development, demonstrate proactive problem-solving, technical expertise, with a strong background in React and Ruby On Rails, deep understanding of JavaScript and TypeScript fundamentals, familiar with Cloud computing and event driven asynchronous systems. You have been producing high quality code, tests and documentation, contributing to solution designs and maintaining operational excellence. You have championed and ensured the team adhere to the best Engineering practices and coding standards, and you have mentored team members to ensure the collective success of the team. You are reliable and resilient, obsessed with customer satisfaction with a can-do attitude. About The Team The Apps & Extensibility team is part of the External Developer Platform group, responsible for development and operations of the App Marketplace, Marketplace Payment, App Runtime, and App Development Tools. This team works closely with the Sandbox and Integrations and Automations group, collectively supporting the company’s platform and AI automation strategies. What You Get To Do Every Day Be the technical leader of the team and oversee the technical aspects of delivery and operations commitments Produce high quality reusable code, tests and documentation Lead solution designs, help the team to make technical decisions Collaborate with EM and PM to produce technical roadmap Champion best Engineering practices and coding standards Continuously improve your own and your teammates’ technical ability via mentoring, pairing, PR reviews and feedback Actively seek to improve our infrastructure, code, processes and practices Work closely with Product Managers, Designers, Security and Operations across all phases of the software lifecycle Mentor junior engineers within the team What You Bring To The Role 7 years of experience in software development, preferably in a SaaS environment Extensive experience working with Ruby on Rails Extensive experience working with JavaScript/TypeScript, DOM and Browser APIs Solid problem-solving and critical thinking skills Good experience of designing and consuming REST APIs Good experience with Cloud technologies/tools (AWS) Experience with continuous integration/continuous delivery Ability to communicate technical decisions effectively, and explain complex technical concepts in simple terms Great interpersonal skills, ability to work with Product and Design counterparts, and to work collaboratively across teams Ability to communicate effectively in English Ability to work independently and proactively Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description We are seeking a highly experienced Senior Engineer to join our Apps & Extensibility team. About You You have at least 5 years of experience in software development, demonstrate proactive problem-solving, technical expertise, with a strong background working with Ruby On Rails, and JavaScript/TypeScript and React. You will also have experience with Cloud computing and event driven asynchronous systems. You have been producing high quality code, tests and documentation, contributing to solution designs and maintaining operational excellence. You have contributed and adhered to the best Engineering practices and coding standards, and you have mentored junior team members to ensure the collective success of the team. You are reliable and resilient, obsessed with customer satisfaction with a can-do attitude. About The Team The Apps & Extensibility team is part of the External Developer Platform group, responsible for development and operations of the App Marketplace, Marketplace Payment, App Runtime, and App Development Tools. This team works closely with the Sandbox and Integrations and Automations group, collectively supporting the company’s platform and AI automation strategies. What You Get To Do Every Day Produce high quality reusable code, tests and documentation Contribute to solution designs and technical decisions Collaborate with EM and PM to contribute to the technical roadmap Adhere to the best Engineering practices and coding standards Continuously improve your own and your teammates’ technical ability via mentoring, pairing, PR reviews and feedback Actively seek to improve our infrastructure, code, processes and practices Work closely with Product Managers, Designers, Security and Operations across all phases of the software lifecycle Mentor junior engineers within the team Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Zendesk is looking for a Senior Software Engineer (Backend or Full Stack) to join our Tasks and Automations team. We are a part of the Custom Data & Logic group responsible for building net new functionality in support of the new Employee Service initiative within Support. The ideal candidate for this position is an established engineer responsible for the development of consistent, usable, reliable, and performant user experiences used by enterprise customers. Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. What You’ll Be Doing Successful candidates will use their extensive knowledge in software engineering to bring innovation, and technical acuity to their role. They are expected to lead by example, demonstrate strong problem-solving skills, communicate effectively, and contribute positively to the team culture. Independently and proactively contribute to the design, development, testing, and deployment of high-quality, efficient software solutions. Work collaboratively across multiple teams to architect reliable, secure, performant, extensible, and scalable solutions. Communicate technical decisions effectively and clearly. Proactively identify and mitigate potential issues in development, testing, or delivery stages. Prioritize tasks to deliver high impact and value to users, the team, and the company. Participate in application improvement discussions, project initiatives, and feature design. Build reusable code and components for future use. Review and provide constructive feedback on pull requests. Maintain up-to-date and accurate technical documentation. Participate in on-call rotations after an initial training period. Mentor, pair with, and train team members to enhance collective knowledge. Participate in common agile development ceremonies. What You Bring To The Role We are interested in finding the best candidate for this position, but we value diverse backgrounds and experiences. We encourage you to apply even if you do not match everything in the job description. Required Qualifications 6+ years of professional experience designing, developing, testing, and shipping features to production in a stable and reliable manner. 4+ years working in Ruby on Rails and relational data stores such as MySQL/Aurora. Experience working with GraphQL and REST APIs. Experience with version control tools, continuous integration and continuous delivery pipelines. Experience mentoring software engineers, working with Design, Product, and Engineering counterparts. Excellent problem-solving, critical thinking, and collaboration skills. Excellent verbal, written, and interpersonal communication skills (English). Preferred Qualifications Strong understanding of JavaScript and TypeScript fundamentals, JavaScript frameworks (React, Redux), and testing libraries (Cypress, Jest, React Testing Library) Experience independently architecting and delivering solutions on projects at enterprise scale. Understanding designing GraphQL and REST APIs. Understanding of micro frontends and federation architectures. Previous experience with Zendesk. Tech stack Our code is written in Ruby on Rails, JavaScript/TypeScript. Our frontend uses frameworks including React, Redux, React Testing Library, Cypress, Jest. Our servers live in AWS. Our applications/services are deployed via Spinnaker to Kubernetes. Our data is stored in Aurora/MySQL and S3. About Zendesk’s Product Development Center of Excellence in Pune Zendesk is in the exciting early stages of establishing a Product Development Center of Excellence in Pune. This center is being developed through a BOT (Build-Operate-Transfer) model, allowing us to gradually build and scale our operations with a current mix of BOT workers and full-time employees (FTEs). Our vision is to create a vibrant, innovative hub where all team members will eventually transition into FTE roles. As an early hire, you will have a unique opportunity to be a pivotal part of this journey. You’ll play a key role in shaping the culture, processes, and success of our Pune site, contributing directly to the growth and maturity of our Product Development Center of Excellence. Your expertise and insights will help lay the foundation for a world-class development center, influencing the way we build and deliver products at Zendesk. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description What you will do: Responsibilities The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer with a strong command of Ruby and past experience developing on the Rails framework to join them on their journey to make the Zendesk purchasing and usage reporting experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive. Your responsibilities will include: Collaborating with product management, and engineers to design beautifully simple solutions to complicated problems. You will be relied on from concept through development, QA, staging, and production deployment. Ensuring delivery on commitments. It is your responsibility to ensure code quality, debug code, and seek guidance to unblock tasks pending. Following best practices in all our frameworks and tools. Championing best practices and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised. Actively participate in code reviews and design discussions Partner across all areas of the SDLC, including requirements gathering, and building services and solutions. Work across teams and organization boundaries to standardize and integrate services, new libraries, tools, and workflows What You Bring To The Role 4+ years of relevant experience in Ruby 3+ years of experience with JavaScript, React Experience with JavaScript build infrastructure/tooling (Webpack, Node.js) Experience with databases like MySQL and/or DynamoDB Experience with CI/CD and delivery systems (Github Actions, Travis, Jenkins) Knowledge of API design and distributed systems Experience using Datadog or other log aggregation tools Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities A team-first collaborative attitude that thrives in a fast-moving agile development environment Excellent written and verbal communication skills Bonus Skills Experience working on SaaS-based products Experience with AWS stack (ie. Aurora RDS) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.