Posted:2 days ago|
Platform:
On-site
Full Time
As the Store Manager, you will be responsible for overseeing the daily operations of the Amore Gelato & Café outlet in Kochi. Your role includes team leadership, ensuring exceptional customer service, managing inventory, and maintaining brand standards. You will play a key role in driving a premium customer experience and operational excellence.
Key Responsibilities
Manage daily store operations, ensuring smooth and efficient functioning
Schedule and supervise a team of 6 service staff members
Uphold hygiene, cleanliness, and visual merchandising
Oversee billing processes and reconcile cash/POS systems
Maintain optimal inventory levels; conduct stock audits and place reorders
Monitor staff performance and deliver on-the-job training as needed
Ensure accurate branding, signage, and menu updates
Address customer feedback and resolve complaints promptly
Report on key metrics including sales, wastage, footfall, and service quality to Procons management
Requirements
3–5 years of experience in F&B, retail, or café/store management
Strong team management and leadership capabilities
Familiarity with inventory control systems and POS billing
Proficient in Malayalam and English; Hindi is a plus
Excellent communication, multitasking, and time management skills
Working Hours
Store operating hours: 10:00 AM – 11:00 PM
Benefits
Fixed monthly salary aligned with market-best standards
Attractive performance incentives based on monthly sales targets
Opportunity to grow with a premium café brand in Kerala
Supportive and dynamic work environment
This position is offered by Procons Innovations Pvt. Ltd., the authorized franchise partner of Amore Gelato & Café in Kochi.
📩 To Apply: Please send your resume to info.proconsindia@gmail.com
Procons Innovations Pvt Limited
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