Store Manager

As the Store Manager, you will be responsible for overseeing the daily operations of the Amore Gelato & Café outlet in Kochi. Your role includes team leadership, ensuring exceptional customer service, managing inventory, and maintaining brand standards. You will play a key role in driving a premium customer experience and operational excellence.

Key Responsibilities

Manage daily store operations, ensuring smooth and efficient functioning

Schedule and supervise a team of 6 service staff members

Uphold hygiene, cleanliness, and visual merchandising

Oversee billing processes and reconcile cash/POS systems

Maintain optimal inventory levels; conduct stock audits and place reorders

Monitor staff performance and deliver on-the-job training as needed

Ensure accurate branding, signage, and menu updates

Address customer feedback and resolve complaints promptly

Report on key metrics including sales, wastage, footfall, and service quality to Procons management

Requirements

3–5 years of experience in F&B, retail, or café/store management

Strong team management and leadership capabilities

Familiarity with inventory control systems and POS billing

Proficient in Malayalam and English; Hindi is a plus

Excellent communication, multitasking, and time management skills

Working Hours

Store operating hours: 10:00 AM – 11:00 PM

Benefits

Fixed monthly salary aligned with market-best standards

Attractive performance incentives based on monthly sales targets

Opportunity to grow with a premium café brand in Kerala

Supportive and dynamic work environment

 This position is offered by Procons Innovations Pvt. Ltd., the authorized franchise partner of Amore Gelato & Café in Kochi.

📩 To Apply: Please send your resume to info.proconsindia@gmail.com