Serving Staff

Role Summary

As part of the front-line service team at Amore Gelato & Café, you will greet customers, serve gelatos and desserts, maintain hygiene standards, and assist in daily café operations to deliver an exceptional guest experience.

Key Responsibilities

• Serve gelato, shakes, and beverages with accuracy and flair
• Greet and assist guests courteously at the counter
• Operate the POS for billing and handle basic customer queries
• Maintain display areas, cleanliness, and restock items
• Follow all hygiene and safety protocols as per SOP
• Support during store opening, cleaning, and closing tasks
• Participate in promotions, sampling, and upselling

Requirements

• 0–2 years of experience in food service or hospitality (freshers welcome)
• Friendly attitude and team spirit
• Basic communication in Malayalam and English
• Grooming and hygiene standards required
• Willingness to work weekends and evening shifts

Working Hours

• Two rotational shifts:

• Morning Shift

  : 10:00 AM – 7:00 PM

• Evening Shift

  : 2:00 PM – 11:00 PM
• 1 rotational weekly off

This position is offered by Procons Innovations Pvt. Ltd., the official franchise partner operating Amore Gelato & Café in Kochi.