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5.0 - 7.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Instructional Design Travel Percentage 0% About The Team This will be a part of Learning & Development team. Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world. What You Will Be Doing Conducts and analyzes training needs assessments following conventional instructional design methodologies Interviews business owners, business analysts, system developers and other functional and technical personnel as part of the needs assessment Develops a solid understanding of FIS products to complete task analysis and determine training requirements Determines and documents appropriate instructional strategy and project scope based on a completed needs assessment Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications and technical specifications as they pertain to course development Designs effective instructional materials, interactions, simulations and assessments to support the required instructional strategy Interacts with product managers, subject-matter experts, application development teams, business analysts, management and others as needed to determine scope of a project and to ensure accuracy and timely delivery of training programs Uses state of the art tools and technologies for development, maintenance, production and distribution of multi-media training materials / web-based training content Follows best practices in technical development to ensure a consistent development process Follows best practices in project management to develop and track project schedules using a consistent project management methodology Creates technical specifications for projects using approved templates and processes Writes, executes and analyzes usability studies and test plans related to course materials, E-learning strategies and learning management systems/client training portals Designs and develops criterion-based training assessments Assesses feedback from learners to evaluate and improve effectiveness of training Responsible for management, coordination and troubleshooting of all aspects of client learning management systems/client training portals and training related websites, i.e., intranet, extranet, including communication with internal and external users Markets training courses and services to clients. Other related duties assigned as needed As a designated lead for a suite of products, develops effective relationships with product managers and development teams to stay informed of product development strategies across multiple products to identify activities that impact training Manages concurrent multiple projects for multiple product areas (5 plus) Manages and completes custom training development projects. Provides project status reports to training department management and stakeholders. As a member of a team, supports all aspects of client learning management systems/client training portals, and training related websites, i.e., intranet, extranet; supports all aspects of client learning management system implementation projects for other business units High level of skill using development tools and technologies; may act as a mentor to less experienced peers Works under minimal supervision on complex projects and may assist less experienced peers Is an active team member; understands corporate direction and works to support it. Shares ideas, suggests process improvements, contributes to development of department standards and workflows, and researches and reports on new trends and technologies. Wide latitude for independent judgment. What You Bring 5-7years of experience in instructional design, course development, technical communications, or a related field Thorough knowledge of instructional design principles and methodology Understanding of adult education concepts Basic understanding of banking and financial services industries Knowledge of information design and mapping concepts Research and analysis skills; analytical, problem solving skills Technical aptitude Web design and development skills Skill in preparation of course material for all training modalities (written manuals, online content, etc.) Skill in designing and developing simulation-based/web-based training including storyboarding, scripting, editing Skill in developing training assessments that effectively measure learner comprehension Skill in production and quality control using approved templates, processes and corporate standards Project management skills including scope definition, risk assessment, estimating and reporting; ability to prioritize and complete tasks; strong time management skills Written and verbal communication skills including editing course content for correct punctuation, syntax and grammar Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience Proficient with authoring, design and development tools and technology, as well as programming languages and applications related to training development Ability to objectively evaluate course content /feedback and to make improvements based on results Ability to establish and maintain effective, professional working relationships with employees and clients including negotiation skills Team skills including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Flexibility, versatility, dependability Bachelor’s degree in instructional design, technical writing or web design and development or the equivalent combination of education, training, or work experience What We Offer You A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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6.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

At a Glance: The Story Behind AMINA Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry providing a seamless, secure and easy-to-use bridge between digital and traditional assets. As a smart bank AMINA Bank offers a fully universal suite of regulated banking services in the emerging digital economy. In August 2019, AMINA Bank received a Swiss banking and securities dealer license – the first time a reputed, regulatory authority such as FINMA has granted a licence to a financial services provider with a core capability in digital assets. The broad, vertically integrated spectrum of services combined with the highest security standards, make AMINA Bank’s value proposition unique. CVVC Global Report and CB Insights names AMINA Bank as Top 50 Companies within the blockchain ecosystem. AMINA India is a wholly owned subsidiary of AMINA Bank AG, a FINMA licensed Swiss Bank focused on cryptocurrencies and digital assets. AMINA provides custody, trading, credit and investment products on cryptocurrencies and digital assets to institutional and professional investors. AMINA Bank is Headquartered in Zug, with presence in Mumbai, Abu Dhabi, Hong Kong and Singapore. AMINA India acts as a virtual extension of the bank supporting activities spanning digital assets research, investment solutions, trading & liquidity management, risk management and more recently mid/back-office and IT operations. Your Mission (Should You Choose to Accept It) We are looking for a highly organized, detail-oriented, and data-driven Product Operations Manager to join our growing Product team. This role bridges the gap between product management, product design, marketing, engineering, legal, compliance, risk, operations and sales teams to ensure operational excellence in launching and scaling products for the bank. You'll play a critical role in driving the efficiency, scalability, and reliability of our product infrastructure. Your AMINA To-Do List Operational Excellence: Design and maintain scalable processes and tools to streamline product delivery and lifecycle management. Cross-functional Coordination: Act as the operational glue between Product, Design, Marketing, Engineering, Legal, Risk, Compliance, Operations and Sales functions. Ensure stakeholders are aligned on product goals, timelines, and updates. Go-to-Market Readiness: Support product launches through planning, internal and external documentation, go to market strategies and internal enablement. Process Optimization: Identify inefficiencies in product-related workflows and implement automation. Streamline product development workflows (e.g., sprint planning, release management). Standardize tools and processes used by Product team. Data & Metrics: Define, track, and report on product health metrics, usage analytics, and operational KPIs. Create dashboards and reports to help Product Managers make data-driven decisions. Regulatory Coordination: Work with Legal and Compliance to ensure all operational processes meet AML, KYC, and FINMA regulatory standards. Vendor Management: Oversee onboarding and integration of third-party services and tools. Training & Onboarding: Support onboarding of new Product team members. Create documentation and best practices for product processes. Your Golden Ticket To The AMINA Team University Degree (Bachelor or Master's degree). 3–6 years of experience in Product Operations, Program Management, or similar roles in fintech, crypto, or banking. Technical background or familiarity with APIs and blockchain infrastructure. Strong understanding of product development life cycles and agile methodologies. Proficiency with tools like DevOps, Jira, ProductBoard, Microsoft Office Suite including Excel, Word, PowerPoint, PowerBI Strong analytical skills, with the ability to use data and insights to inform product decisions and drive results. Excellent communication, documentation, and stakeholder management skills. Experience working with cross-functional teams with little hierarchy and managing complex projects with multiple stakeholders. Ability to motivate and inspire teams to achieve goals and deliver high-quality products on time and within budget. Ability to operate autonomously in a fast-paced, ambiguous environment. Experience in crypto, blockchain, or digital asset ecosystems. Why We’re Awesome Join our skilled team and together redefine finance. We owe our exponential growth to our innovative and collaborate team spirit and talented workforce. Every voice counts as we are always committed to learning from diverse perspectives and backgrounds because our people make the difference at AMINA Bank. Regardless of your age, gender, belief, and background, at AMINA EVERYONE (E) is welcome!

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Security (DPP) – Technology Consulting –Senior As part of our EY Cyber security, Technology Consulting team, your role will be to actively establish, maintain and strengthen internal and external relationships. You will be responsible for delivery and maintaining quality of services and deliverables on your engagements. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for Senior Consultant who help our clients improve their security and data protection posture to respond to the dynamic data and security threats. You will provide data privacy and protection domain expertise and utilise your business insight to work closely with our clients to advise, design, build, deploy and test pragmatic security solutions that will give real and tangible benefits and security enhancement. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture and help fellow team members to develop and grow together. Your Key Responsibilities Engage in DPP projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. Execute the engagement requirements, along with review of work by junior team members. Help prepare reports and schedules that will be delivered to clients and other parties. Develop and maintain productive working relationships with client personnel. Build strong internal relationships within EY Consulting Services and with other services across the organization. Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members. Contribute to people related initiatives including recruiting and retaining DPP professionals. Maintain an educational program to continually develop personal skills of staff. Understand and follow workplace policies and procedures. Skills And Attributes For Success Relevant work Experience: 4 to 6 years. Thorough understanding of various Data privacy regulations and privacy concepts (for e.g. GDPR, CCPA etc.). Experience in performing PIA, DPIA and data mapping etc. At least 3 years of experience in Privacy domain. Experience in conducting privacy impact assessments and risk assessments using OneTrust tools. Strong knowledge of OneTrust platform and its modules (e.g., Data Mapping, Privacy Impact Assessments, Consent Management, Vendor Risk Management). Experience in developing data protection privacy strategies and roadmaps. Experience in planning and implementation of data protection and privacy controls. Experience in creating Data privacy related training content and imparting cross functional training on Data Privacy. Experience in responding to Data Privacy Request for Proposals (RFPs). Candidate should remain abreast of the industry trends and updated on Data Privacy standards, regulations and related technologies. Good Understanding of risk assessment frameworks. Candidate should be able to prioritize tasks and work accurately under pressure in order to meet deadlines. Excellent documentation and communication skills. To qualify for the role, you must have Graduates / BE - B. Tech / MCA / M. Sc (Stats, Maths, Computer Science) / MBA with background in computer science and programming. Experience on OneTrust implementation. Certifications related to Data Privacy such as CIPP, CIPM, CIPT etc. Functional and non-functional privacy requirements definition and documentation experience. Ideally, you’ll also have Project management skills. Hands on experience on OneTrust modules. CISSP, CISA, CISM, CEH, ISO 27001 Lead Auditor and Lead Implementer. What We Look For A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Security (DPP) – Technology Consulting –Senior As part of our EY Cyber security, Technology Consulting team, your role will be to actively establish, maintain and strengthen internal and external relationships. You will be responsible for delivery and maintaining quality of services and deliverables on your engagements. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for Senior Consultant who help our clients improve their security and data protection posture to respond to the dynamic data and security threats. You will provide data privacy and protection domain expertise and utilise your business insight to work closely with our clients to advise, design, build, deploy and test pragmatic security solutions that will give real and tangible benefits and security enhancement. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture and help fellow team members to develop and grow together. Your Key Responsibilities Engage in DPP projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. Execute the engagement requirements, along with review of work by junior team members. Help prepare reports and schedules that will be delivered to clients and other parties. Develop and maintain productive working relationships with client personnel. Build strong internal relationships within EY Consulting Services and with other services across the organization. Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members. Contribute to people related initiatives including recruiting and retaining DPP professionals. Maintain an educational program to continually develop personal skills of staff. Understand and follow workplace policies and procedures. Skills And Attributes For Success Relevant work Experience: 4 to 6 years. Thorough understanding of various Data privacy regulations and privacy concepts (for e.g. GDPR, CCPA etc.). Experience in performing PIA, DPIA and data mapping etc. At least 3 years of experience in Privacy domain. Experience in conducting privacy impact assessments and risk assessments using OneTrust tools. Strong knowledge of OneTrust platform and its modules (e.g., Data Mapping, Privacy Impact Assessments, Consent Management, Vendor Risk Management). Experience in developing data protection privacy strategies and roadmaps. Experience in planning and implementation of data protection and privacy controls. Experience in creating Data privacy related training content and imparting cross functional training on Data Privacy. Experience in responding to Data Privacy Request for Proposals (RFPs). Candidate should remain abreast of the industry trends and updated on Data Privacy standards, regulations and related technologies. Good Understanding of risk assessment frameworks. Candidate should be able to prioritize tasks and work accurately under pressure in order to meet deadlines. Excellent documentation and communication skills. To qualify for the role, you must have Graduates / BE - B. Tech / MCA / M. Sc (Stats, Maths, Computer Science) / MBA with background in computer science and programming. Experience on OneTrust implementation. Certifications related to Data Privacy such as CIPP, CIPM, CIPT etc. Functional and non-functional privacy requirements definition and documentation experience. Ideally, you’ll also have Project management skills. Hands on experience on OneTrust modules. CISSP, CISA, CISM, CEH, ISO 27001 Lead Auditor and Lead Implementer. What We Look For A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Business Consulting QAS- Quantitative Trading Book (QTB) Profile: Quant Analyst/ Consultant/ Manager Description EY's Financial Services Office (FSO) is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. FSO practice provides integrated advisory services to financial institutions and other capital markets participants, including commercial banks, investment banks, broker-dealers, asset managers (traditional and alternative), insurance and energy trading companies, and the Corporate Treasury functions of leading Fortune 500 Companies. The service offerings provided by the FSO Advisory include: market, credit and operational risk management, regulatory advisory, quantitative advisory, structured finance transaction, actuarial advisory, technology enablement, risk and security, program advisory, and process & controls. Within EY’s FSO Advisory Practice, the Financial Services Risk Management (FSRM) group provides solutions that can help FSO clients to identify, measure, manage and monitor the market (trading book), credit (banking book), operational, and regulatory risks associated with their trading, asset-liability management, capital management and other capital markets activities. Within FSRM, the Market Risk (MR) team assists clients to design and implement strategic and functional changes across risk management, treasury, front office, middle office, and back office activities with a focus on risk and valuation processes, regulatory compliance, analytics, strategy, and organizational structure. Practical implementation knowledge of risk and capital management is a key competency of MR, focused on regulatory capital, market and counterparty credit risk management and broker-dealer capital requirements. Clients include large domestic and global financial institutions, broker-dealers, foreign banking organizations, asset management firms and insurance companies with significant capital markets activities. Project teams frequently work with the senior management of these firms, including CFOs and CROs. Your Key Responsibilities Demonstrate deep technical capabilities and industry knowledge of financial products Lead components of large-scale client engagements and/or smaller client engagements while consistently delivering quality client services Understand market trends and demands in the financial services sector and issues faced by clients by staying abreast of current business and industry trends relevant to the client's business Monitor progress, manage risk, and effectively communicate with key stakeholders regarding status, issues and key priorities to achieve expected outcomes Play an active role in mentoring junior consultants within the organization To qualify for the role, you should have: Undergraduate (4-year degree) or Masters (Computational Finance, Mathematics, Engineering, Statistics, or Physics preferred) or Ph.D. in quantitative topics with at least 2-10 years of relevant experience. Working knowledge or academic experience of statistical and numerical techniques (E.g., Monte-Carlo methods, Finite difference methods) Knowledge of mathematical concepts and domain knowledge related to pricing derivatives for any of the asset classes such as fixed income, equities, credit, interest rates, FX, and commodities Strong risk management/model development/validation knowledge in market risk (VaR, Stressed VaR, Expected Shortfall, etc.) and/or counterparty credit risk (CVA, PFE, etc.). Good hands-on experience in model development/validation/monitoring/audit procedures (including Stress testing, Back-testing, Benchmarking, etc.). Knowledge of mathematical concepts like Stochastic Calculus, Differential and Integral calculus (ODE/PDE/SDE), Numerical Methods, Linear algebra, Measure Theory. Related to pricing derivatives for any of the asset classes such as fixed income, equities, credit, interest rates, FX, and commodities Development/Validation/Annual Review of Equity pricing models, Interest Rate Models (HW1F, HW2F, HJM, LMM), Stochastic Volatility (SABR, Heston) model, Local Volatility model (Dupire), frameworks for Volatility stripping and calibration, Bootstrapping of IR curves (Single curve, Multi curve framework), Asset Liability Management (NII, MVPE) and Prepayment Models. Knowledge of Estimating Idiosyncratic volatility (specific risk) and estimating Beta, Handling missing data in time series, Validating proxy time series. Strong coding skills in any programming languages like Python and R. Basic knowledge of SQL is expected. Excellent communication and strong problem-solving skills Project management and report writing experience Good-to-have: Certifications such as FRM, CQF, CFA, PRM Regulatory knowledge/experience in areas such as Basel, CCAR, and FRTB. ETRM/CTRM systems experience with knowledge of end-to-end commodity trade lifecycle of power/gas/softs/metals etc. Pricing/Risk management system knowledge/experience – Calypso, SunGard Adaptiv, Murex, Numerix, Bloomberg, RiskMetrics, Spectrum, EQF, etc. Willingness to travel to meet client needs Other responsibilities (For Manager Rank) Conduct performance reviews and contribute to performance feedback for Senior Consultants and Staffs Contribute to people initiatives including recruiting talent Maintain an educational program to continually develop personal skills Experience in stakeholder and client management Play your part in developing intellectual capital to support delivering superior outcomes for client and firm. What Working At EY Offers We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer: A collaborative environment where everyone works together to create a better working world Excellent training and development prospects, both through established programs and on-the-job training An excellent team of senior colleagues, dedicated to managing and varying your workload EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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5.0 - 10.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

What makes Techjays an inspiring place to work At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver impactful technology that drives meaningful change. Our global team consists of professionals who have honed their skills at leading companies such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini. With engineering teams across the globe, we deliver tailored AI software and services to clients ranging from startups to large-scale enterprises. Be part of a company that’s pushing the boundaries of digital transformation. At Techjays, you’ll work on exciting projects that redefine industries, innovate with the latest technologies, and contribute to solutions that make a real-world impact. Join us on our journey to shape the future with AI. We are looking for a proactive and seasoned HR Manager to oversee and enhance the full spectrum of human resource functions, with a strong emphasis on HR operations, employee lifecycle management, and strategic HR initiatives. This role will be instrumental in driving a high-performance culture, ensuring compliance, improving employee engagement, and supporting leadership on organizational development. The ideal candidate will bring expertise in HR policy design, performance management, employee relations, and payroll coordination, while also contributing to talent acquisition efforts, particularly for critical and technical roles. A forward-thinking approach to HR, with the ability to implement process improvements and leverage digital tools, is essential. Minimum Qualification : Bachelor’s degree in Human Resources, Business Administration, MBA, or Postgraduate degree in HR or related domain Experience : 5 - 10 years Primary Skill: HR lifecycle Management, employee relations, grievance handling, performance management, onboarding to exit formalities, payroll coordination, employee engagement strategy, retention planning, policy formulation & compliance, HR audits & documentation, HR operations, organizational structuring, internal HR process improvements, HR lifecycle Management. Secondary Skills: Recruitment strategy, predictive hiring analytics, digital talent sourcing, employer branding initiatives, talent pipeline development, campus hiring initiatives, recruitment marketing, vendor management, HR data reporting & dashboarding (Power BI, Excel). Work Location: Coimbatore Essential Expertise: Proven experience in managing the entire HR lifecycle, from onboarding to performance management and exit processes. In-depth understanding of HR policies, labor laws, and compliance requirements. Hands-on experience with HRMS platforms and digital HR tools for process automation and reporting. Familiarity with AI and data analytics in HR, especially for improving workforce planning, engagement, and recruitment support. Ability to drive employee engagement, retention initiatives, and build a positive organizational culture. Demonstrated skill in conflict resolution, grievance handling, and maintaining strong employee relations. Strong background in HR audits, documentation control, and process streamlining. Excellent stakeholder management and ability to advise leadership on succession planning and organizational design. Exposure to recruitment strategy support, particularly for technical or high-priority roles. Experience in dashboarding and reporting using tools like Power BI, Excel, or Tableau. Strong interpersonal, communication, and change management skills. Strategic thinker with the ability to align HR initiatives to business goals. Commitment to Diversity, Equity, and Inclusion (DEI) in HR practices. Ability to manage multiple priorities, lead cross-functional initiatives, and deliver under pressure. Roles and Responsibilities: Oversee and manage the complete HR operations, including onboarding, payroll coordination, performance management, and offboarding. Design, implement, and regularly update HR policies to ensure alignment with legal requirements and organizational values. Lead employee engagement and retention programs, including feedback mechanisms, culture-building initiatives, and wellbeing efforts. Partner with business leaders and department heads for strategic workforce planning, succession planning, and organizational structuring. Conduct internal HR audits, ensure documentation readiness, and drive process improvements for operational efficiency. Support the recruitment team by collaborating on talent acquisition strategy and helping fill business-critical roles using AI-driven tools and ATS platforms. Utilize HR analytics and reporting to track attrition, employee performance, and engagement levels, using insights for decision-making. Promote a high-trust work environment by handling employee grievances, conflict resolution, and ensuring fair treatment. Mentor and guide junior HR professionals to foster capability development within the HR function. Ensure legal and ethical compliance in all HR processes, including handling data privacy, workplace safety, and DEI best practices. Collaborate with Learning & Development teams to identify skill gaps and coordinate training programs and career development initiatives. Stay updated with emerging HR tech trends, including AI in HR, for better decision-making, automation, and strategic alignment. Contribute to the onboarding experience and post-hiring engagement by working closely with TA and operations teams. Prepare and present HR dashboards and performance reports to leadership to support continuous improvement and workforce alignment. What we offer: Best in class packages Paid holidays and flexible paid time away Casual dress code & flexible working environment Work in an engaging, fast-paced environment with ample opportunities for professional development. Medical Insurance covering self & family up to 4 lakhs per person. Diverse and multicultural work environment Be part of an innovation-driven culture that provides the support and resources needed to succeed.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description This position is responsible for life Insurance modelling Data team and exposure management services for all Insurance books of the company. These services will include and not limited to end-to-end life modelling, data testing, basis and model developments. The ideal candidate should be able to understand basic Life Insurance industry terminologies and stay abreast of industry trends, emerging technologies, and changes in regulatory landscape to drive continuous improvement in modelling practices. The person should also be managing group of technical resources to generate data file using ETL and Python.ExperienceAt least 5 years of experience in Data Engineering2+ Years of Experience in ETLRole and ResponsibilitiesUnderstanding client requirements and carrying out analyses that will aid the creation of solutions to meet these requirements.Engaging with stakeholders on requirements.Participating in pre-specified modelling changes while learning to appreciate best practice modelling guidelines.Participating in system testing activities and constructing results dashboards to aid in the walkthroughs of results analyses to stakeholders.Communicating progress on activities to relevant stakeholders and delivery managers.Preparing complete documentation and audit packs supporting developments and overall model releases.Ensuring process activities are consistent with defined process manuals and updating procedural manuals when necessary.Manage and mentor team of developersTeam handling is mandatory.Must have Skills: ETL Skills Strong in SQL Queries Experience in using Putty, WINSCP Good in Unix commands Automation using Python Preferred: Experience in Prophet – DCS coding ETL Development using Informatica, Advanced Excel - VBA Coding Qualifications Bachelor’s degree in Actuarial Science or Engineering related discipline may also be considered

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Business Administration Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About The Team Team works on providing Payment Switching & Clearing solutions to clients in APAC region. We are looking to add an energetic, talented, and experienced developer to our growing team. The role is to provide support, analyze new change request & do code changes, and fix the production issues that may arise and require further investigation and resolution. What You Will Be Doing Design, code, test, implement, maintain and support applications software that is delivered on time and within budget Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards Develops program logic for new applications or analyzes and modifies logic in existing applications Codes, tests, debugs, documents, implements and maintains software applications Maintains, tests and integrates application components Analyzes requirements and translates business requirements into product designs What You Bring Overall experience of 10-15 years Hands on experience into C and C++, Unix , Oracle DB and Postgres SQL Experience into Switch applications (IST/Switch or any), Payments Domain, VISA/Mastercard, ISO 8583 – 93 Build tool~ Bit Bucket, SVN, GIT, Maven etc Payment Switch Background (IST/Switch or any Switch applications) Hands on with customer direct service Hands on with VISA and Mastercard certification Knowledge on ISO 8583, ISO 200022 and other payments formatters Knowledge and awareness in PCI/PADSS standards What We Offer You An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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6.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Talent Consultant- Supervising Associate If you are looking for a challenging and rewarding career experience as a Talent Consultant in a high-growth organization, we have a role here. At EY GDS we value wellbeing, curiosity, and agility as an individual. We create teams of inspiring, teaming, and belonging. We care for our business, society, and client. Our purpose is building a better working world. Does that resonate with you? We look forward to working with you. The opportunity You will be responsible for supporting the Talent agenda for a business unit in EY GDS and will be the key point of contact for employees, counselors (managers) and business unit leadership on a range of talent-related matters. You will drive and implement the engagement agenda, work closely with other members of the team to provide change leadership, increase workforce capability and talent management. You will build a deep understanding of business unit direction and Talent related topics/issues to ensure successful implementation of key projects and processes. You will need to be collaborative, influential, and work across functions to execute on attracting, assimilate, develop, engaging and retain key talent. You will drive project management for various HR (Human Resource) initiatives, including Workforce Planning, Performance Management, Talent transformation, Talent Development and Reward & Recognition etc Your Key Responsibilities Support the Strategic Talent Consultant in designing a sustainable and scalable engagement framework for the business unit and take ownership for the delivery Provide support to the business leaders and counsellors in the implementation of engagement initiatives across the business unit Anticipate issues and needs within the business unit and address these effectively Provide insight on people issues, particularly ER (Employee Relations) cases within business unit, provide a robust point of view on business decisions and their impact upon people Ensure that all necessary people management and development activity required to support the business unit is delivered in the most professional and effective manner Execute innovative HR programs Ensure resolution of HR related issues and handle these effectively within the given timeline, involving the Employee Relation Talent function where required or expected Facilitate change and support the implementation and successful adoption of special projects and initiatives in the business unit, for example: Performance Management, Talent transformation, Talent Development and Reward exercises Ensure compliance to local regulations and manage risks (e.g., performance management risk) Skills And Attributes For Success Strong business acumen and commercial awareness, ability to develop clear, actionable plans in support of an overall business unit strategy Ability to engage and influence others, with good change management skills and a desire to act as a change agent Strong clients focus with the ability to build good relationships with multiple stakeholders across the organisation at all levels Strong Employee Relations experience of complex disciplinary, grievance and performance management activities, especially with employees in senior management/leadership level Develop strong relationship with other Talent Centre of Excellence teams to ensure that centrally developed products and initiatives meet the requirements of the business unit Ability to work with ambiguity and build consensus across diverse, often global, groups To qualify for the role, you must have Graduate or a post graduate qualification in a Business or Human Resource discipline is desirable. 6-8 years of proven HR generalist experience (e.g., performance management, employee relations Relevant working experience in delivering / managing talent initiatives Ideally, you’ll also have Experience working in a consulting organization or in a similar professional services environment Experience of working in a cross-border, virtual environment would be beneficial What We Look For Keen interest to invest time for self-learning, seeking opportunities to work on cross-functional HR projects Working collaboratively in a team environment A self-starter, independent-thinker, curious and creative person with desire and passion What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK (United Kingdom) – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We will introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Plan, write & execute test cases for the requirements provided. Ensure 100% test coverage for all functionality & feature sets to be tested. Thorough documentation of the tests performed & defects logged. Retesting defects to closure. Participating in requirement gathering sessions to understand the functionality & customer expectations better. Come up with innovative ways to test a system for offering the best quality product to the customer. Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Work closely with the business analyst & the customer to understand the business need & ensure that the solutions developed are in line with their vision. Qualifications Degree

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4.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Security (DPP) – Technology Consulting –Senior As part of our EY Cyber security, Technology Consulting team, your role will be to actively establish, maintain and strengthen internal and external relationships. You will be responsible for delivery and maintaining quality of services and deliverables on your engagements. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for Senior Consultant who help our clients improve their security and data protection posture to respond to the dynamic data and security threats. You will provide data privacy and protection domain expertise and utilise your business insight to work closely with our clients to advise, design, build, deploy and test pragmatic security solutions that will give real and tangible benefits and security enhancement. In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture and help fellow team members to develop and grow together. Your Key Responsibilities Engage in DPP projects. Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. Execute the engagement requirements, along with review of work by junior team members. Help prepare reports and schedules that will be delivered to clients and other parties. Develop and maintain productive working relationships with client personnel. Build strong internal relationships within EY Consulting Services and with other services across the organization. Help senior team members in performance reviews and contribute to performance feedback for staff/junior level team members. Contribute to people related initiatives including recruiting and retaining DPP professionals. Maintain an educational program to continually develop personal skills of staff. Understand and follow workplace policies and procedures. Skills And Attributes For Success Relevant work Experience: 4 to 6 years. Thorough understanding of various Data privacy regulations and privacy concepts (for e.g. GDPR, CCPA etc.). Experience in performing PIA, DPIA and data mapping etc. At least 3 years of experience in Privacy domain. Experience in conducting privacy impact assessments and risk assessments using OneTrust tools. Strong knowledge of OneTrust platform and its modules (e.g., Data Mapping, Privacy Impact Assessments, Consent Management, Vendor Risk Management). Experience in developing data protection privacy strategies and roadmaps. Experience in planning and implementation of data protection and privacy controls. Experience in creating Data privacy related training content and imparting cross functional training on Data Privacy. Experience in responding to Data Privacy Request for Proposals (RFPs). Candidate should remain abreast of the industry trends and updated on Data Privacy standards, regulations and related technologies. Good Understanding of risk assessment frameworks. Candidate should be able to prioritize tasks and work accurately under pressure in order to meet deadlines. Excellent documentation and communication skills. To qualify for the role, you must have Graduates / BE - B. Tech / MCA / M. Sc (Stats, Maths, Computer Science) / MBA with background in computer science and programming. Experience on OneTrust implementation. Certifications related to Data Privacy such as CIPP, CIPM, CIPT etc. Functional and non-functional privacy requirements definition and documentation experience. Ideally, you’ll also have Project management skills. Hands on experience on OneTrust modules. CISSP, CISA, CISM, CEH, ISO 27001 Lead Auditor and Lead Implementer. What We Look For A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that’s right for you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Experience Management Advanced Associate As an Experience Management Advanced Associate, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. You’ll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your Key Responsibilities As an Experience Management Advanced Associate, you will work as the staffing point of contact for the assigned region/service/competency team and will be responsible to work with the service delivery managers in capturing staffing demand projections, analyze demand intake patterns, demand – supply matching, demand – supply gaps, schedule individuals on projects, optimize employee utilization and bench management. Some of your key responsibilities include: Capture demand projections, understand demands heuristics and identify actionable demand. Calculate staffing requirements based on demand projections, delivery deadlines and productivity targets. Identify suitable staffing options based on matching skills, roles and experiences. Create staffing schedules to maximize service and minimize cost. Timely update of employee schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Proactive review of resource availability/future project demands. Minimize bench pipeline through proactive deployment on projects. Minimize open, unfulfilled demand. Track monitor and report on WFM KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging. Basic reporting and analysis. Skills And Attributes For Success Graduates with 2-3 years of relevant workforce management experience. Understanding of business models, operational and financial aspects of service delivery will be preferred. The suitable candidate should have good analytical skills, can compute staffing demands, validate skills and experiences associated with the demand, identify suitable fulfilment options from the internal pool of professionals available for allocation or on bench and negotiate staffing solutions with the service delivery managers. To qualify for the role, you must have Excellent analytical skills. Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. Ideally, you’ll also have Experience on workforce management concepts, resource deployment and scheduling. Working knowledge and subject matter expertise in resource management, demand planning and scheduling in reputed consulting, technology, financial services, accounting and professional services organizations. What We Look For We are looking for go-getters with a solution oriented and analytical mindset. Someone who is good with numbers and has the willingness to learn. The successful candidate will be one who combines computer skills and mathematical ability with a working knowledge of the business and the negotiation skills of a salesman. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Core Responsibilities:1. Deliver high-impact New Hire, Upskill, and Refresher Training focused on airline processes, GDS systems, and customer service excellence2. Ensure full compliance with client and internal certification standards3. Collaborate with Training Managers and stakeholders to align training outcomes with operational goals4. Identify gaps and recommend improvements based on feedback and performance data5. Develop, update, and maintain training content tailored to airline operations and client requirements6. Ensure accurate documentation and reporting of training metrics in line with organizational standards7. Work with internal and external stakeholders and drive process improvements and floor support8. Create training programs to address skill gaps in employees by conducting regular TNA and TNI9. Coach and provide feedback to trainees on their performance in class and on the shop floor10. Control absenteeism and attrition in class and motivate the batch11. Consistently achieve or exceed targets on quality and throughput in training12. Participate in regular internal and external stakeholder interactions Qualifications Minimum 5 years of proven experience in training delivery, preferably in a fast-paced operations or BPO environment 2. Strong background in airline or travel industry is essential - preferably Reservations and Ticketing background 3. Expert-level proficiency in GDS platforms (e.g., Amadeus, Sabre, Galileo) with hands-on experience in process training 4. Solid understanding of customer service workflows and operational standards 5. Exceptional facilitation, communication, and stakeholder management skills 6. Demonstrated ability to lead teams, coach performance, and drive measurable training outcomes 7. Should have Voice training experience of more than 3 years in airline travel domain 8. Ability to work in shifts 9. Should have new hire training experience with adequate exposure to coaching and feedback of new and tenured agents 10. Ability to identify skill gaps in classroom and on the shop floor. Design customized training programs and track ROI 11. Good people management and organizational skills 12. Good knowledge of MS Office – PowerPoint, Excel, and Word 13. Willingness to go over and beyond the regular delivery requirements during ramp/peak season 14. Good analytical and presentation skills

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0 years

0 Lacs

Pendurthi, Andhra Pradesh, India

Remote

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Good Communication skills ( Verbal/Written )Eye to details to review patients medical records. Willing to work rotational shift only, Only Work from Office- No Work from Home Should have good understanding and interpretation of medical records Willing to work in a dynamic environment with flexibility to work for additional hours Weekly off will be rotational no fixed week off available Good typing speed - 30 WPM with 90% accuracy Qualifications Graduation

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3.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job DescriptionModel Developer and Tester for GGY AXIS model which is setup for a major Life product sold by Client in the USat times support required on annuity product.Support on performing various quarterly model changes like Assumption Updates New business setup improving model efficiency.Perform independent testing and impact quantification and provide justification. Detailed documentation and communication regarding model changes with wider teamsPrimary touchpoint for Testing Valuation and Risk Management teams for support on business and model related queries. QualificationsBachelors degree in actuarial science Math Stats Engineering Computer or equivalent quantitative disciplineTotal 3 to 4 years of experience in US life insurance with minimum 1 to 2 yrs of modelling in Moodys AXIS3 to 5 Actuarial papers ideal requirement Skills requiredGood knowledge of US Life insurance and specifically Life or Annuity products VISL Trad Fixed Indexed Annuity Guaranteed Minimum Income Death Withdrawal benefits Indexed Linked Annuities Group Annuities PayoutsExcellent technical knowledge of US STAT or GAAP regulations PBR NY DFS Reg 213 LDTI DACAdvanced level in Actuarial modeling Moodys AXIS such as handling scenarios, Formula tables, application of overrides, awareness of significant switches in reserving assumption setsUnderstanding of calculation of AXIS cashflows and reserves on a first principle basis.Excellent coding and troubleshooting skills in Moodys AXIS modelling software.Knowledge of Hedging, Asset Liability modelling and derivatives in Moodys AXIS is an added skillset.Good working knowledge of the relevant actuarial concepts and methodologies.Strong analytical abilityExcellent oral written communication and execution skills. Qualifications Graduate

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Job Summary: Based in Chennai, the role will play a key role in supporting the sales channels in product selection, technical specification, pricing and Industry solutions. Ensure timeliness and accuracy of support to meet the needs of customers and sales channels. Work with sales channels to develop industry knowledge and application know-how required in providing differentiated valve solution. Collaborate with other pillars of organization and business unit to meet or exceed customer and sales channel expectations. In This Role, Your Responsibilities Will Be: Provide in-depth technical advice to Sales Channels, EPC’s, and internal teams regarding control valve selection, sizing, and application, ensuring optimal performance and compliance with industry standards. Review all key project proposals to drive Minimum Initial Bid to increase project hit rate. Supports sales channel in review of customer technical specifications. Participate in technical and commercial clarification meetings when required. Partner with sales team to develop technical proposals, and differentiation message along with proposal Develop commercial and technical strategies in line with customers to win at the highest rate and premium possible. Work with Special Products Business Unit for product enhancement opportunities and support new product development. Who You Are: You establish clear responsibilities and processes for monitoring work and measuring results, build and deliver solutions that meet customer expectations and credit others for their contributions and accomplishments. For This Role, You Will Need: 5+ years of experience in control valve industry with proven technical experience and/or account management. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with clients Proven experience in driving technical solutions for large-scale projects and optimization. Strong customer-facing experience, with the ability to clearly explain complex technical concepts to non-technical stakeholders. Preferred Qualifications that set your apart: FISHER product knowledge and FF2 sizing tool Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. About Us WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . About Emerson Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.

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8.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Min Exp -8+years Domain - Pharmaceutical Location - Pan India Overview We are looking for a Deputy Manager/Group Manager in Advanced Analytics for the Lifesciences/Pharma domain. The person will lead a dynamic team focused on assisting clients in Marketing, Sales, and Operations through advanced data analytics. Proficiency in ML & DL Algorithms, NLP, Generative AI, Omni Channel Aalytics and Python/R/SAS is essential. Roles and Responsibilities summary: Partner with the Clients’ Advanced Analytics team to identify, scope, and execute advanced analytics efforts that answer business questions, solve business needs, and add business value. Examples include estimating marketing channel effectiveness or estimating sales force sizing. Maintain a broad understanding of pharmaceutical sales, marketing and operations and develop analytical solutions in these areas. Stay current with respect to statistical/mathematical/informatics modeling methodology, to maintain proficiency in applying new and varied methods, and to be competent in justifying methods selected. POC development for building internal capabilities and standardization of common modeling processes. Lead & guide the team independently or with little support to implement & deliver complex project assignments. Provide strategic leadership to the team by building new capabilities within the group and identifying business opportunities. Provide thought leadership by contributing to whitepapers and articles at the BU and organization level. Developing and delivering formal presentations to senior clients in both delivery and sales situations Additional Information: Interpersonal communication skills for effective customer consultation Teamwork and leadership skills Self-management skills with a focus on results for timely and accurate completion of competing deliverables Make the impossible possible in quest to make life better. Bring Analytics to life by giving it zeal and making it applicable to business. Know, learn, and keep up-to-date on the statistical and scientific advances to maximize your impact. Bring an insatiable desire to learn, to innovate, and to challenge yourself for the benefit of patients. Technical Skills: Proficient in Python or R for statistical and machine learning applications. Expertise in a wide range of techniques, including Regression, Classification Decision Trees, Text Mining, Natural Language Processing, Bayesian Models, and more. Build & train neural network architectures such as CNN, RNN, LSTMs, Transformers. Experience in Omni Channel Analytics for predicting the Nest Best Action using the Advanced ML/DL/RL algorithms and Pharma CRM data Hands-on experience in NLP & NLG, covering topic modeling, Q&A, chatbots, and document summarization. Proficient in LLMs (e.g., GPT, Lang chain, llama index) and open-source LLMs Cloud Platforms: Hands-on experience in Azure, AWS, GCP, with application development skills in Python, Docker, and Git. Good to have Skills: Exposure to big data technologies such as Hadoop, Hive MapReduce etc. Qualifications Basic Qualifications: .Tech / Masters in a quantitative discipline (e.g. Applied Mathematics, Computer Science, Bioinformatics, Statistics; Ops Research, Econometrics)

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12.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Description – Senior Director, Product Operations, Product & Design Team, WNS Next Role As the Senior Director, Product Operations you will be the operational backbone of our product and design organization. You will drive cross-functional alignment, optimize product development processes and ensure that our products are delivered efficiently, ethically and at scale. You will work closely with cross-functional teams, including Product, Engineering, AI Research, and Go-To-Market teams, to streamline processes, optimize product launches, and drive continuous improvement. Reporting into the Chief Product and Design Officer you will ensure the teams involved in product development operate cohesively and efficiently, to drive the successful development and deployment of products. This role is essential for maintaining the alignment and momentum needed to achieve the product objectives. Responsibilities Operational Frameworks: Design and implement scalable product development operational frameworks across the product development lifecycle, from ideation, discovery and insights to planning and launches. Contribute to product roadmap creation to align development strategy and timelines. Cross-Functional Collaboration: Foster strong partnerships across Product, Engineering, Go-to-Market, and Support teams to align goals, and streamline communication. Drive adoption of best practices in development, experimentation, and product delivery. Release Management: Oversees releases, support GTM activities including ensuring relevant product materials are created and distributed to the right teams. Tooling & Infrastructure: Evaluate and implement tools for product road mapping, user feedback, experimentation, and analytics. Optimize internal systems for documentation, knowledge sharing, and decision tracking. Team Leadership: Build and lead a high-performing product operations team. Mentor junior team members and foster a culture of continuous improvement and operational excellence. Insights: Build and maintain systems for capturing product insights including customer feedback, competitive product insights, and industry trends. Leverage data visualization tools to monitor product metrics, understand customer feedback trends, and support product optimization. Product Planning: Develop and optimize planning processes and prioritization frameworks. Manage the ideas portal for the product and design team at WNS. Product Operations Strategy: Oversees the operational aspects of product and design team including resource planning, budgeting, and product performance tracking. Talent Development & Career Growth: Work with HR, learning & development team to influence and evolve career frameworks in alignment with organization goals and talent aspirations Skills & Experience: Have 12+ years of product operations and product management experience, preferably in a tech company. Proven track record of scaling product operations in a fast-paced, high growth environment. Deep understanding of AI/ ML product development cycles and associated challenges. Experience in designing and setting up product operations models that increase collaboration, foster innovation and speed to market. Excellent communication, facilitation and stakeholder management skills. With the ability to influence others without direct authority. Excellent relationship management skills. Experience with agile methodologies and product management tools (e.g., Jira, Confluence, Productboard, Ah-Ha etc). Problem solving mindset, with the ability to shape and steer organizational effectiveness and help cross-functional teams execute. Have proven experience working in a technical environment with cross-functional teams. Previous experience working on AI products and curiosity about the rapidly evolving AI landscape Strong analytical skills with experience in data-driven decision making MBA or bachelor’s degree in computer science, engineering, or a related field WNS

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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Job Summary: Based in Chennai, the role will play a key role in supporting the sales channels in product selection, technical specification, pricing and Industry solutions. Ensure timeliness and accuracy of support to meet the needs of customers and sales channels. Work with sales channels to develop industry knowledge and application know-how required in providing differentiated valve solution. Collaborate with other pillars of organization and business unit to meet or exceed customer and sales channel expectations. In This Role, Your Responsibilities Will Be: Provide in-depth technical advice to Sales Channels, EPC’s, and internal teams regarding control valve selection, sizing, and application, ensuring optimal performance and compliance with industry standards. Review all key project proposals to drive Minimum Initial Bid to increase project hit rate. Supports sales channel in review of customer technical specifications. Participate in technical and commercial clarification meetings when required. Partner with sales team to develop technical proposals, and differentiation message along with proposal Develop commercial and technical strategies in line with customers to win at the highest rate and premium possible. Work with Special Products Business Unit for product enhancement opportunities and support new product development. Who You Are: You establish clear responsibilities and processes for monitoring work and measuring results, build and deliver solutions that meet customer expectations and credit others for their contributions and accomplishments. For This Role, You Will Need: 2+ years of experience in control valve industry with proven technical experience and/or account management. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with clients Proven experience in driving technical solutions for large-scale projects and optimization. Strong customer-facing experience, with the ability to clearly explain complex technical concepts to non-technical stakeholders. Preferred Qualifications that set your apart: FISHER product knowledge and FF2 sizing tool Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. About Us WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . About Emerson Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Job Summary: Based in Chennai, the role will play a key role in supporting the sales channels in product selection, technical specification, pricing and Industry solutions. Ensure timeliness and accuracy of support to meet the needs of customers and sales channels. Work with sales channels to develop industry knowledge and application know-how required in providing differentiated valve solution. Collaborate with other pillars of organization and business unit to meet or exceed customer and sales channel expectations. In This Role, Your Responsibilities Will Be: Provide in-depth technical advice to Sales Channels, EPC’s, and internal teams regarding control valve selection, sizing, and application, ensuring optimal performance and compliance with industry standards. Review all key project proposals to drive Minimum Initial Bid to increase project hit rate. Supports sales channel in review of customer technical specifications. Participate in technical and commercial clarification meetings when required. Partner with sales team to develop technical proposals, and differentiation message along with proposal Develop commercial and technical strategies in line with customers to win at the highest rate and premium possible. Work with Special Products Business Unit for product enhancement opportunities and support new product development. Who You Are: You establish clear responsibilities and processes for monitoring work and measuring results, build and deliver solutions that meet customer expectations and credit others for their contributions and accomplishments. For This Role, You Will Need: 5+ years of experience in control valve industry with proven technical experience and/or account management. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with clients Proven experience in driving technical solutions for large-scale projects and optimization. Strong customer-facing experience, with the ability to clearly explain complex technical concepts to non-technical stakeholders. Preferred Qualifications that set your apart: FISHER product knowledge and FF2 sizing tool Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. About Us WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . About Emerson Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.

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0 years

0 Lacs

Mumbai Metropolitan Region

Remote

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description 'END USER COMPUTING Interfaces with users, internal departments, and vendors to identify their needs and establish software, and network requirements. Performs Product and Technical Support functions and provides routine support Provides remote technical support, configuring and desktop PC's, laptops, peripherals, mobile devices, and software; software, connectivity, and other technical problems including documenting steps taken and status in service management tracking systems, following up with end users to ensure the issue has been resolved. Own, refine, and implement build processes for desktops, laptops, and mobile devices. Significant experience of IT Service Operations, and how an IT installation works across a large and complex organisation Liaise with third-party vendors for hardware and application support, troubleshooting collaboratively. Daily user support for all End User Computing including maintenance and support. Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. Field incoming help requests from end users via telephone, e-mail and ticket logging system in a courteous manner. Ensure that Service Desk policies and procedures and best practices are implemented and adhered to, particularly our change, problem and incident management procedures (based on the ITIL v4 standards). Ensure that all calls and issues are dealt with in a timely and efficient manner. Evaluate documented resolutions and analyse trends for ways to prevent future problems. Identify and learn appropriate software and hardware used and supported by the organisation. Field incoming help requests from end users via telephone, e-mail, portal and ticket logging system in a courteous manner. Escalate calls to the relevant work stream in a timely manner. Report all suspected information security incidents and breaches Understand and adhere to all established CTM and IT policies, standards and procedures, especially Information Security policies and operational procedures. Create new starter profiles within Active Directory, office 365 and all other applications as requested in the request, as part of the New Starter procedure. Change user profiles as part of the Mover procedure. Offboard users as part of the Leaver procedure. Troubleshoot Handoff & access related issues Following the asset management procedure, ensure Assets are correctly logged and accurately maintained. ' Qualifications Graduation

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About This Role Wells Fargo is seeking a Senior Finance Analyst for Technology Finance Division in India/Bangalore with techno functional skillsets especially in Power BI, Alteryx etc to create dashboards, maintain and enhance them within tech finance. In This Role, You Will Lead or participate in moderately complex initiatives as a technical professional Provide a broad expertise and unique skills used to develop company objectives and standards Contribute to large scale planning such as economic research in support of management decision making for a business unit Research key forecasting projections as well as management of financial reporting to support monthly and quarterly forecasting Perform work on significant and unique issues involving data and evaluation or highly complex situations Develop strategies and make recommendations for forward financial planning Lead team to meet the implementation of complex projects impacting one or more lines of business Establish effective and efficient reporting delivery that meets brand standard and internal control standards Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Required Qualifications: 4+ years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's/Master's Degree in Finance, Accounting, Business, or Economics; CA/CFA/MBA Total 4+ years of experience in corporate, multi-line business organization with advanced proficiency in PowerBI Desktop/Service understand around DAX (Data Analysis Expression & Power Query) Experience with data modeling, relationships, and visualization best practices Strong interpersonal and communication skills, including the ability to give presentations and briefings to senior management Act as a bridge between technical data teams and finance stakeholders to ensure alignment on data definitions and reporting logic Creative and strategic thinking skills, including the ability to analyze business transactions and identify key Finance risks/mitigating controls Job Expectations: Lead or participate in moderately complex initiatives as a technical professional across BI tool spectrum with good hold on financial understanding Hands on experience in Automation tools - proven ability to design and implement automation workflows using Alteryx for data integration, transformation of financial dataset Advanced PowerBI development skills, designing dashboards, DAX calculations and self-service analytics solutions to support Technology LoB. Good to have - understanding around Tachyon or Other equivalent AI tools Provide a broad expertise and unique skills used to develop company objectives and standards Contribute to large scale projects, initiative such as multi-year planning, automation using future tools/AI Ability to perform complex analysis, build financial models, Automate and communicate recommendations to business leaders. Establish effective and efficient reporting delivery that meets brand standard and internal control standards Provide Automation solution around Workforce Analytics and Reporting; Including Monthly Actuals vs Plan and Forecasting. Knowledge (Preferable) of software/Hardware product services, vendor products, Infrastructure cost, storage data centers, vendor contracts and concept of allocations. Understanding of Finance application (Apptio, Essbase) & database management system Posting End Date: 24 Jul 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-473265

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Work Schedule Standard (Mon-Fri) Environmental Conditions Office About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com. About Sales Operations At Thermo Fisher Scientific, we are committed to being a Product Leadership company that creates innovative solutions across the spectrum of our customers’ needs. Our customer service and support are critical to enabling an exceptional customer experience. Our Customer Support Center organization is instrumental in these efforts and their seamless alignment across geographies and commercial functions is important to our success. The Sales Operations will support PCS product and customer data management, standardize Request-For-Proposals (RFP) process, and builds customer quarterly business review presentations to support Sales. And will work with Product Management to enter customer pricing or price increases that may happen yearly or through the year. The successful candidate will demonstrate a passion for continuous process improvement and support the department using quantitative metrics and KPI’s. This role is critical to creating a world class customer experience and enhancing salesperson effectiveness. Job Title: Sr Sales Operations Coordinator Reports To: Team Leader, Customer Service, Location: Bangalore Roles & Responsibilities Setup new items and customers in accordance with documented processes within SFDC and the ERP system. Perform PCS Product Data Management that supports Sales opportunities. Meet Service Level Agreements. Item Maintenance. Build system accuracy and integrity of an item structure that includes item description, item class/ sub class/GL code updates, Unit-Of-Measure (UOM) updates, item status updates, and pricing Pricing Maintenance. Load customer rebates/contracts into ERP and update standard/list cost. Process and generate quotes for pricing changes/upload new sell price the TSS gives the customer. Build and maintain customer item table maintenance - tie customer items (custom SKU's) to PCS distributor items Maintenance Table Setup customer master file that includes ship to addresses and upload tax certificates Address customer inquiries and surveys – build answers for business questionnaires and work with Quality on specific questions Build QBR prep for customers - populate pre-approved customer template with PCS data SFDC support for Sales - support projects (to translate) PCS business into SFDC As a Sales operation Coordinator you represent our company well by being responsible, punctual and self motivated Other Requirements Bachelor’s degree in business / equivalent experience in appropriate specialty preferred 3+ years relevant business experience: operations, customer implementation, supply chain, sales, product management, and/or customer service Proficient with Microsoft Office (Word, Excel, PowerPoint) Proficient with business systems – ERP systems, CRM systems, workflow automation systems Past experience improving or fully automating business processes Display excellent verbal and written communication and Presentation skills. Highly detailed and organized with excellent analytic and problem-solving abilities Able to multi-task, prioritize and lead time efficiently Ability to work under face pace environment Customer orientated and ability to adapt/respond to different types of tasks Knowledgeable in continuous improvement methodology and related analytical tools, e.g. PPI, Six Sigma, Lean, flow charting, pivot tables, etc. Flexible to work in Night Shift

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2.0 - 4.0 years

0 Lacs

Indore, Madhya Pradesh, India

On-site

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Achieving assigned Area/TBM wise sales target. Support team to achieve monthly/quarterly/yearly target. Achieve brand & product wise target. Conduct activities and programs as per division strategy. Develop & mentor team for next level. Ensuring areas stock availability of all products with all stockists of the area assigned. Achieve division wise primary & secondary target for the area by guiding team members to achieve their territory wise targets. Monitoring brand wise & value wise month on month sales progression. Guide TBMs on critical doctor conversion and engagement. Guide team to accurately forecast sales for all top stockist by analyzing trends from stockist statements of the area. Driving team towards execution of business strategy by simplifying them in to tactical activities. Prepares sales plan for the month; anticipate barriers and identify opportunities to overcome the deficit in target achievement. Monitor team performance, identify gaps with divisions and help bridge the same; developing TBMs field effectiveness through. Monitor teams effort parameter, execution of strategies and identifying correct mix of doctors and distributors. Experience REQUIRED EXPERIENCE BSc/BPharma background. Post Graduate/Graduated from any other background with sound education and performance track record. Candidate with prior/current experience of 2 to 4 Years of First Line manager in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. Effective communicator & analytical skill.

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0.0 - 1.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

Who are we and what do we do? BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer. BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021. At BrowserStack We Solve Real Problems—each Day Is a Unique Challenge And An Opportunity To Make a Difference. We Strive To Be Open, Transparent, And Collaborative, So No Feat Is Too Big To Achieve. BrowserStack Is An Extension Of Its People And a Place Where They Can Grow Both Professionally And Personally. To That Effect, We’re Humbled To Be Recognized By Leading Organizations Around The World BrowserStack is Great Place to Work-Certified™ 2020-21 Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi Ranked in Forbes Cloud 100 in 2021 - for the second time Featured in LinkedIn Top Startups India 2018 What will you do? Provide 24/7 enterprise-level support coverage to BrowserStack customers via email, chat, and phone, ensuring prompt resolution of issues across various platforms, with scheduled shifts to ensure continuous support. Support over 10 automation products, actively debug user frameworks and integrations, and assist customers via calls to ensure seamless functionality. Respond to public queries and discussions around BrowserStack on forums, offering clear and concise solutions. Collaborate with engineering, product management, and sales teams to rapidly address product issues and provide product improvement ideas. Contribute regularly to internal and external knowledge bases, developing resources that enhance customer self-service and internal efficiency. Desired Experience 0-1 Year Experience in Technical Support/Automation QA roles Excellent command of written & spoken English Good customer interaction skills through the spectrum of customer sentiments Knowledge or hands-on experience in functional and automation testing tools/frameworks like Selenium, Cypress, Playwright, Appium, etc. Hands-on experience in at least one programming language like Java, Node JS, Python, Ruby, etc. Knowledge of version control systems like Git, Github, Team Foundation Server (TFS), etc Basic understanding of APIs, bash or cURL scripting Basic knowledge of writing SQL queries like SELECT statements and JOIN clauses Basic know-how of networking concepts (http/s, ping, tracert, SSL, TCP/IP, Firewalls, Proxies, DNS, etc) Basic understanding of Web Technologies like HTML, JavaScript, CSS, XML Problem-solving, analytical skills, and troubleshooting skills to address various customer use cases or requirements Should be a team player and should have a can-do attitude Benefits In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy: Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000 Gratuity as per payment of Gratuity Act, 1972 Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends Remote-First work environment that allows our people to work from anywhere in India Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

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