Overview:
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
We are looking for a Monitoring and DevOps Tools Specialist to join our E&T Integrated System Support Engineering(ISSE) team to implement and maintain end-to-end monitoring solutions and administering and supporting DevOps tools to ensure system reliability, performance, and operational efficiency.
You will be based in our Gurugram office, as well as gain international exposure interacting with people across the company in Geneva, London, Barcelona, Montreal, Paris, Dubai, Singapore.
Wait. You might wonder: “What do we do at SITA FOR AIRCRAFT?”
We make flight operations, air traffic management and aircraft maintenance more sustainable and efficient.
How?
Enabling collaboration between people and organizations in the air transport industry through:
Communication – connecting aircraft and people around the world
Data & Platform - Turning aircraft data into valuable insight for the entire industry
Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient
WHAT YOU’LL DO
You will get to develop, step by step and over the months, on the following type of activities:
- Participate in the planning and implementation of new Tools and it’s Lifecycle Maintenance.
- Help build a DevOps culture across the organization and reliability.
- Learn and apply IT best practices, security policies, and compliance standards relevant to systems monitoring and operations.
- Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.
- Collaborate with cross-functional teams to ensure successful deployment and integration of DevOps tools.
Qualifications:
ABOUT YOUR SKILLS
- Good Understanding of tools such as Git, Jira, Confluence, Jenkins/Bamboo/Gitlab etc
- Understanding of Linux operating systems and scripting languages such as Bash and Python
- Theoretical or Hands-on experience in System Administration activities.
- Wiling to explore latest DevOps Tools, proof of concept implementation and technical documentation.
- Participate in DevOps Tools upgrades, installation, and life cycle maintenance.
- Familiarity with Infrastructure as Code tools like Terraform is a plus.
- Comfortable using cloud-related technologies such as Azure/AWS/GCP (Preferably Azure)
- Familiar with basic administration and usage of monitoring tools such as New Relic, Nagios, Prometheus, Grafana, and SolarWinds, with a willingness to learn and grow expertise
- Good knowledge in managing ServiceNow tickets for incident, problem, and change management, with an understanding of SLA-driven resolution processes.
- Basic programming skills and scripting skills are required.
- Familiarity with config management tool like Ansible/Puppet.
- A graduate in Computer Science or related discipline and 5+ years of relevant experience in software and/or System Administration stream.
- Attention to detail, working in an environment where precision and accuracy is required.
- Problem solving skills – ability to follow problems through to resolution.
- Good organizational skills, ability to multi-task with good management skills.
NICE-TO-HAVE
- Familiar with CI/CD pipeline automation and deployment frameworks such as Docker, Kubernetes
- Exposure to other monitoring tools such as Elastic, Logstash, Kibana, Dynatrace, Datadog, and observability methodologies.
- Any past experience in Aviation domain is desirable.
WHAT WE OFFER
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team’s needs)
- Flex Day: Make your workday suit your life and plans.
Flex Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.