Site Reliability Engineer, AVP

• You’ll manage the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ)
• We’ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications
• This is a great chance to work in a supportive environment with opportunities to advance your personal and career development
• We're offering this role at associate vice president level
  

Other Responsibilities Will Include

• Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications
• Ensuring in-depth understanding of the full tech stack on which the application resides and depends on
• Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys
• Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses
• Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents
  

You’ll Also Need

• Deep understanding of SRE concepts, including SLIs, SLOs, SLAs, error budgets, and reliability engineering best practices.
• Expertise in observability tools such as Prometheus, Grafana, CloudWatch.
• Strong hands-on experience with any of the monitoring tools with a proven ability to set up and manage monitoring and alerting systems.
• Proficiency in cloud platforms
• Strong scripting and automation skills, with proficiency in Python and Bash.
• Hands-on experience with infrastructure operations and observability.
• Significant experience with Kubernetes, including running, managing, and troubleshooting containerized workloads.
• Experience working with version control systems like GitHub and implementing CI/CD pipelines is a plus.