you'll design and implement data science tools and methods which harness our data in order to drive market leading purposeful customer solutions we'll look to you to actively participate in the data community to identify and deliver opportunities to support the bank s strategic direction through better use of data This is an opportunity to promote data literacy education with business stakeholders supporting them to foster a data driven culture and to make a real impact with your work we're offering this role at associate level What you'll do As a Data Scientist, you'll bring together statistical, mathematical, machine-learning and software engineering skills to consider multiple solutions, techniques and algorithms to develop and implement ethically sound models end-to-end. we'll look to you to understand the needs of business stakeholders, form hypotheses and identify suitable data and analytics solutions to meet those needs in order to support the achievement of our business strategy. you'll also be: Using data translation skills to work closely with business stakeholders to define detailed business questions, problems or opportunities which can be supported through analytics Applying a software engineering and product development lens to business problems, creating, scaling and deploying software driven products and services Working in an Agile way within multi-disciplinary data and analytics teams to achieve agreed project and scrum outcomes Selecting, building, training and testing machine learning models considering model valuation, model risk, governance and ethics, making sure that models are ready to implement and scale Iteratively building and prototyping data analysis pipelines to provide insights that will ultimately lead to production deployment The skills you'll need you'll need a strong academic background in a STEM discipline such as Mathematics, Physics, Engineering or Computer Science. you'll have experience with statistical modelling and machine learning techniques. we'll also look for financial services knowledge, and an ability to identify wider business impact, risk or opportunities and make connections across key outputs and processes you'll also demonstrate: The ability to use data to solve business problems from hypotheses through to resolution Experience using programming language and software engineering fundamentals Experience of Cloud applications and options Experience in synthesising, translating and visualising data and insights for key stakeholders Experience of exploratory data analysis Good communication skills with the ability to proactively engage with a wide range of stakeholders

Join us as a Data Analyst Take on a new challenge in a cutting edge data team, in which you ll contribute to the analysis of complex bank, franchise or function data to identify business issues and opportunities We ll look to you to provide high quality analytical input to help develop and implement innovative processes and resolve problems across the bank This is a hands on role in which youll hone your data analysis expertise and gain valuable experience in a dynamic area of our business Were offering this role at associate level What youll do As a Data Analyst, youll play a key role in supporting the delivery of high quality business solutions. You ll be performing data extraction, storage, manipulation, processing and analysis, alongside developing and performing standard queries to ensure data quality and identify data inconsistencies and missing data. Day-to-day, you ll also be: Contribute to the analysis of complex organisational, franchise or function data to identify business issues and opportunities, supporting the delivery of high quality business solutions. Managing the analysis of complex bank, franchise or function data to identify business issues and opportunities, supporting the delivery of high quality business solutions. Contribute to the analysis of complex organisational, franchise or function data to identify business issues and opportunities, supporting the delivery of high quality business solutions The skills youll need We re looking for someone with experience of using data analysis tools and delivering data analysis in a technology or IT function. We ll also look for: Minimum 6 years of experience in IT Industry and minimum 4 years into the Data Analyst Role Provide high quality analytical input to support the development and implementation of innovative processes and problem resolution Support with a number of large, complex and critical projects Undertake analysis of data to identify business issues and opportunities Experience in Banking (Transaction Monitoring) and Payments Good knowledge and experience in SQL Hours 45 Job Posting Closing Date: 20/05/2025

Join us as a Customer Service & Operations Analyst This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You ll be actively participating in initiatives to improve customer service, processes and procedures You ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role Were offering this role at associate level What youll do In this key role, you ll be providing crucial support to customers and colleagues in our contact centres. You ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. You ll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Acting as a liaison point between other teams to coordinate activities and mitigate the impact of incidents Keeping accurate records of day-to-day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills youll need To be successful in this role, you ll need to have excellent planning and organisational skills, along with good attention to detail. You ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You ll also need: Experience of analysing and using performance data The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including Excel Hours 45 Job Posting Closing Date: 21/05/2025

Join us as a Customer Service & Operations Credit Analyst We ll look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needs Specialising in Credit Operations, you ll respond to queries from customers and stakeholders promptly within agreed timelines This is a chance to build on your credit skills and experience in an engaging and fast-paced environment Were offering this role at senior analyst level What youll do As a Customer Service & Operations Credit Analyst, you ll deliver successful customer and business outcomes by processing, authorising, and investigating all transactions to defined key performance indicators and service level agreements. In doing so, you ll identify opportunities to enhance processes and enable the provision of a superior customer and business experience. In addition, you ll: Review documentation including loan applications, disclosures, and credit evaluations Authorise and investigate all credit operations transactions Collect and analyse the required information from the customers and businesses Review credit operations processes which could be automated or enhanced to improve the customer and business experience The skills youll need To succeed in this role, you ll need to have the ability to understand and listen to our customers, develop relationships, and maintain an understanding of their needs. You ll also have the ability to adapt to fast-paced environments and you ll have effective organisation skills to deliver to deadlines. You ll also need: Customer service abilities along with customer and industry knowledge An awareness of changes in trends, policies, and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Hours 45 Job Posting Closing Date: 14/05/2025

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 08/05/2025

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Were offering this role at associate vice president level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll need at least eight years of experience in production support. We re also looking for: Experience of Python, Oracle and SQL Server database along with strong understanding of Unix and Scripting Knowledge of Fixed Income domain, trading systems and life cycle Knowledge of F2B systems, Settlements, Finance, Regulatory Reporting, Back Office operations, T rade Booking, Risk and PnL Good understanding of SRE and DevOps Hours 45 Job Posting Closing Date: 14/05/2025

Join us as a Solution Designer Take on a varied role in our Digital X Analytics team, where you ll own the end-to-end high-level business design for a project, programme or initiative You ll be working within a multi-disciplined analytics squad model across a range of stakeholders to identify investment priorities, define opportunities and shape journeys to meet our strategic goals This is a chance to shape the future of our business and gain great exposure across the bank in the process Were offering this role at vice president level What youll do As a Solution Designer, you ll serve as the primary point of contact for design-related aspects, ensuring alignment with strategic principles through governance forums. You ll be working closely with enterprise architects to maintain adherence to established standards and principles. We ll look to you to synthesise requirements into comprehensive end-to-end designs by collaborating with data architects within stakeholder teams. Additionally, you ll be: Translating requirements into a set of transition state designs and a practical roadmap Developing cost-effective designs that align with corresponding business or IT architecture Documenting design details in line with standard methods Ensuring the solution design aligns with the portfolio or enterprise architecture target state, while engaging colleagues across analytics activities in the design process Architecting and designing scalable, secure, and cloud-native solutions for AWS and on-premise environments Applying design patterns and architectural best practices in cloud, data, and AI solutions The skills you ll need To make an impact with us, you ll need a solid background in solution design and experience of utilising industry standard models and tools. Alongside excellent communication skills, you ll also need the ability to lead and collaborate with both internal and external teams, and to clearly convey complex technical concepts to a variety of stakeholders. You ll bring proficient knowledge of serverless computing, microservices including Lambda, SQS and SNS, EventBridge and API Gateway, containerisation such as Docker, orchestration such as EKS and Kubernetes, and event-driven architectures like Kafka. Ideally, you ll also have experience with generative AI solutions, GitOps, Terraform, Infrastructure as Code, Route53, Agile and Scrum, and RAG architecture. We ll also want to see: Knowledge of both the Data & Analytics and stakeholder technical domains with an understanding of key elements to ensure alignment to strategic roadmaps A comprehensive understanding of the financial services environment and regulatory frameworks Expertise in external influences and advancements that impact design A solid grounding in security architectures, including IAM, Ping Identity suite such as PingFederate and PingAccess, mTLS, RBAC, and ABAC Proven experience with cloud-native monitoring and observability practices including AWS CloudWatch, Grafana and Splunk A strong understanding of network and API security standards including OAuth2, JWT and SAML Hours 45 Job Posting Closing Date: 21/05/2025

Join us as a Technology Controls Testing Analyst We ll look to you to protect the bank by assuring that our applications and technology infrastructure is adequate, effective and fit for purpose on an end-to-end basis You ll clearly document any control weaknesses identified within the adequacy and effectiveness assessments and testing undertaken This is a chance to join a talented and supportive team that will help you achieve great exposure as you develop with us were offering this role at associate level What youll do In this role, you ll work with Information Technology General Controls, including complex Automated Controls and contribute to the ongoing design and development of assurance processes and methodology. You ll also maintain detailed test documentation and reports for the technology you assess, keeping stakeholders informed of testing progress and results, in line with quality expectations. We ll look to you to clearly communicate any identified control weaknesses to the team, relevant business contact or SME. In addition, you ll: Contribute to the development and delivery of an annual risk-based assurance programme Collaborate with business teams, at relevant level, to ensure a comprehensive understanding of controls and their testing procedures Perform walkthroughs with stakeholders on the technology you assess, documenting high quality control testing workpapers Stay up to date with regulatory requirements and industry best practices for technology controls Undertake adequacy and effectiveness assessments of technology controls The skills youll need To excel in this role, you ll have a proven experience of developing and executing test plans on technology with IT General Controls and complex Automated Controls, including adequacy and effectiveness of technology controls. You ll also have: The ability to identify risks associated with use of IT applications and infrastructure and assess the internal controls that provide mitigation Good written and verbal communication skills to effectively document test plans, results, and communicate findings to team, stakeholders and SMEs The ability to identify control weaknesses and recommend improvements to strengthen internal control frameworks Hours 45 Job Posting Closing Date: 12/05/2025

Join us as a Customer Service & Operations Unit Leader This is a great platform to advance your career and showcase your extensive leadership skills You ll be leading the people in your unit to deliver outstanding customer experiences and successful business outcomes You can expect to enjoy an engaging and fast-paced environment, as well as considerable stakeholder interaction Were offering this role at vice president level What youll do You ll be overseeing the smooth running of your unit, creating and embedding a high performing culture of customer service, driven by a passion for exceeding customers expectations. We ll look to you to make sure that your teams have the tools and knowledge to meet customer needs, and you ll be implementing continuous improvement activity initiatives that improve efficiency across the business. Additionally, you ll be: Translating and implementing high level strategic plans into a series of achievable goals, objectives and priorities Driving the delivery of an outstanding customer experience and proactively improving service and sales figures through effective performance management Providing real-time support to our contact centres, identifying barriers to performance, managing improvements and sharing best practice Managing the relationship between your unit and other business areas, making sure that business impacting incidents are dealt with in a timely manner and cause minimal disruption The skills youll need To join us in this role, you ll need extensive leadership experience and a proven ability to deliver outstanding results through others. We ll be looking for excellent communication and interpersonal skills and crucially, a strong customer focus and experience in customer service delivery techniques. We ll also be looking for you to demonstrate: Prior experience in complaints and understanding of end to end of the complaints journey The ability to identify operational inefficiencies and provide practical solutions Good understanding of digital transformation drivers, emerging technologies and their role in reimagining customer experience Experience in fostering agile and high performance culture that embraces innovation, transformation and continuous improvement The ability for cross functional influence and stakeholder engagement to deliver common transformational goals The ability to anticipate transformation risks and ensure alignment with regulatory and governance frameworks Hours 45 Job Posting Closing Date: 11/05/2025

This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions It s a chance to hone your existing technical skills and advance your career while building a wide network of stakeholders we're offering this role at associate level What you'll do In your new role, you'll be working within a feature team to engineer software, scripts and tools, as we'll as liaising with other engineers, architects and business analysts across the platform. you'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working software solutions Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need To take on this role, you'll need a background in software engineering, software design, and architecture, and an understanding of how your area of expertise supports our customers. you'll also need: Experience of working with development and testing tools, bug tracking tools and wikis Experience in multiple programming languages or low code toolsets Experience of DevOps and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career we're offering this role at associate level What you'll do In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. you'll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as we'll as liaising with other engineers, architects and business analysts across the platform. you'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need you'll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. you'll also need: Experience in C#, SQL server, Kubernetes and Docker Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career we're offering this role at senior analyst level What you'll do In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. you'll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as we'll as liaising with other engineers, architects and business analysts across the platform. you'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need you'll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. you'll also need: At least three years of experience with Pyspark, Python, Oracle, Airflow, and SQL Strong experience with AWS and Snowflake A deep understanding of ETL processes Experience of DevOps, Testing and Agile methodology and associated toolsets Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

This is a unique opportunity to join a fast paced and Agile team, responsible for aligning the vision, planning, and interdependencies of many teams by providing cross-team or domain synchronisation of the portfolio delivery and domain pipeline With no two days the same, you'll have the chance to be a true servant leader and help ensure consistent Agile delivery at scale In this exciting role, you'll enjoy regular engagements with key stakeholders as we'll as the opportunity to build your network across the bank we're offering this role at director level What you'll do As a Release Train Manager, you'll be responsible for developing and maintaining the release train. This will include the preparation and review of the release and environment strategy, involving plans and estimation and managing interdependencies. With your vital leadership, you'll provide cross-team synchronisation, making sure everyone has a clear understanding of how their work helps our customers. you'll drive continuous improvement across delivery via various channels, including improving or removing manual steps. we'll look to you to demonstrably improve release train agility and value to end state customers. Your responsibilities will include: Enhancing deployment and management phases of the development lifecycle, including through Agile coaching and active contribution to release and environment best practice Facilitating and fostering the preparation of release and sprint vision, goals and work pipelines and facilitating pre and post planning meetings Building and communicating release calendars and iterative planning cycles and synchronising with other release train managers across domains Aggregating the programme release objectives into value streams release objectives where they exist and publishing them for visibility and transparency Assisting with the economic decision-making by facilitating estimation by teams and the roll up to programme and portfolio levels The skills you'll need we're looking for someone with an expert understanding of running complex projects spanning multiple scrum and non-scrum teams. you'll also need: The ability to m anage front door prioritisation process with all stakeholders, tech change and COO for all CTB/KSOR work for Markets securities suite of application Expert level knowledge and proficiency with business analysis r esponsibilities for some of the projects which will need domain and techno functional understanding and breath first governance and agile SDLC for other program Familiarity with high level tech concepts, experience in building trading platforms, spearheading tech transformation, GCP migration Experience of running multiple matrix managed teams

Join us as a Function Leader With your expertise in anti-money laundering (AML), you ll be leading your function to protect our customers and the bank We ll look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement This is a high-profile role that offers you significant exposure to key stakeholders across the bank Were offering this role at director level What youll do With a focus on AML related matters, including customer due diligence, you ll be driving the function s strategy and creating a culture of risk management and continuous improvement. You ll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. We ll also look to you to manage and maintain effective relationships with internal and external stakeholders, working to make sure correct risk decisions are made and risk solutions are implemented. You ll continually seek to improve how we operate, drive quality enhancements across our processes and support stakeholders to deliver improvements through insight generated through the quality assurance process. Key aspects of your role will also include: Ensuring your teams consider risk decisions through assurance reviews and those decisions are compliant to relevant policies and standards, and applying expert risk-based judgement Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Executing a plan for effective training and accreditation Supporting broader team performance through coaching, training and knowledge sharing and acting as a visible and influential leadership team member of the wider Quality Assurance function Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices Providing and submitting MI and incident reports along with action plans to address identified risk areas Enhancing your function s risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment The skills youll need To be successful in this role, you ll need experience of working in a financial crime or AML environment and have strong knowledge of related policies and procedures. Ideally, you ll have an understanding of reputational risk, consumer duty risk and ESE, but this isn t essential. Crucially, you ll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function. We ll also expect: An awareness of financial services with previous management experience in a leadership role Strong influencing and stakeholder management skills and the ability to respond to ambiguity and challenge positively The ability to lead through change, simplify our processes and deliver strategic value A thorough understanding of banking products, processes and systems Knowledge and experience of financial crime, risk management, compliance and legal issues in different jurisdictions An understanding of the industry and our customers Hours 45 Job Posting Closing Date: 22/05/2025

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need at least eight years of experience in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of working with C#, Microsoft .NET platform in large scale, high volume, multi-threaded and highly distributed systems Experience in source control, defect management and build tools like Git, Bit Bucket and TeamCity Experience of DevOps, Testing and Agile methodology and associated toolsets Experience in Interest rates derivatives trading platforms along with knowledge of front-to-back processes within an investment bank like sales, trading, middle office and finance Hours 45 Job Posting Closing Date: 12/05/2025

Join us as a Quality Automation Specialist In this key role, you ll be undertaking and enabling automated testing activities in all delivery models We ll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value You ll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities Were offering this role at associate vice president level What youll do Joining us in a highly collaborative role, you ll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and integrity. You ll be making sure repeatable, constant and consistent quality is built into all phases of the idea to value lifecycle at reduced cost or reduced time to market. It s a chance to work with colleagues at multiple levels, and with cross-domain, domain, platform and feature teams, to build in quality as an integral part of all activities. Additionally, you ll be: Supporting the design of automation test strategies, aligned to business or programme goals Defining and executing test strategies and automation scripts Developing and maintaining automated test scripts for web applications and monitoring essential part of the planning and product delivery Collaborate with cross-functional teams to understand project requirements and ensure test coverage Contribute to the design and implementation of CI/CD pipelines for automated testing and deployment Providing support to the development of scrum teams to automate tests to guide development Participate in sprint planning, daily stand-ups, and retrospective meetings The skills youll need We re looking for someone with at least 10 years of experience of automated testing particularly a utomated quality Assurance. Deliver overnight, cross-browser, functional, non-functional, API, integration and acceptance tests . You ll also deliver f ront end cross-browser automated functional testing, exploratory, systems integration and user acceptance testing. You ll have a good understanding of web technologies such as HTML, CSS, JavaScript, and RESTful API. Youll also have experience in test automation frameworks and tools like Selenium, WebDriver and JUnit. Experience with performance testing or other non-functional testing experience will be preferred. We ll also look for you to have: Experience in version control systems like Git and CI/CD tools like Jenkins, and CircleCI Experience in building and maintaining frameworks in one or more of languages such as Java, JavaScript, Python or C# Experience with web technologies such as HTML, CSS, JavaScript, and RESTful APIs Experience with Cypress.io for web application testing Excellent communication skills with the ability to communicate complex technical concepts to management level colleagues Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 16/05/2025

Join us as a Decisioning Architect We ll look to you to participate in high level architecture and design discussions supporting customer propositions being built within our decisioning capability You ll be supporting colleagues to deliver market leading journeys that differentiate us from the competition This is an opportunity to gain excellent exposure as you maintain close working relationships across the bank Were offering this role at vice president level What youll do As a Decisioning Architect, you ll be managing the releases of propositions into our customer facing system and the development and maintenance of our Next Best Application, making sure we proactively meet customer needs and provide a seamless personalised engagement across all journeys making it simple and easy to build mutually beneficial relationships with our customers. You ll also be: Running the revision management process and making sure all code released into our customer facing systems has passed all required testing and quality control processes Providing relevant analysis and design for all customisations or extensions potentially required to the current RBS Next Best Application Providing technical support and guidance for the business user group to optimise our decisioning toolsets use, providing innovative solutions to designs Liaising directly with technical support areas for resolution of any technical issues or queries Leading cross team working groups in the development of Pega enabled capabilities, understanding the requirements, maintenance and optimisation of the overall decisioning capability, looking to continuously improve and optimise the platform The skills youll need To succeed in this role, you ll need extensive knowledge of Pega Decisioning and Pega Marketing, or an equivalent decisioning capability. You ll also be trained on technical aspects of the Pega Platform including Pega s System Architect Certification or equivalent. Additionally, you ll demonstrate: Experience in solution design, contact strategy, segmentation, adaptive modelling as well as end to end campaign management A good understanding of analytical and database querying software such as SQL or SAS, Snowflake, data visualisation software, big data environments and AWS cloud environments A good understanding of data streaming and integration technologies such as Kafka, Streamsets or similar Experience of coaching and developing less experienced colleagues with the ability to translate complex into simple, easy to understand messages Strong collaboration skills as well as ability to self-manage time and tasks Hours 45 Job Posting Closing Date: 22/05/2025

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role as associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience of working with development & testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance Hours 45 Job Posting Closing Date: 18/05/2025

Join us as a Quality Automation Specialist In this key role, you ll be undertaking and enabling automated testing activities in all delivery models We ll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value You ll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities Were offering this role at associate vice president level What youll do Joining us in a highly collaborative role, you ll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and integrity. You ll be making sure repeatable, constant and consistent quality is built into all phases of the idea to value lifecycle at reduced cost or reduced time to market. It s a chance to work with colleagues at multiple levels, and with cross-domain, domain, platform and feature teams, to build in quality as an integral part of all activities. Additionally, you ll be: Supporting the design of automation test strategies, aligned to business or programme goals Evolving more predictive and intelligent testing approaches, based on automation and innovative testing products and solutions Collaborating with stakeholders and feature teams and making sure that automated testing is performed and monitored as an essential part of the planning and product delivery Designing and creating a low maintenance suite of stable, re-usable automated tests, which are usable both within the product or domain and across domains and systems in an end-to-end capacity Applying testing and delivery standards by understanding the product development lifecycle along with mandatory, regulatory and compliance requirements The skills youll need Youll need at least eight years of experience in automated testing, particularly from an Agile development or CI/CD environment. You ll be an innovative thinker who can identify opportunities and design solutions, coupled with the ability to develop complex automation code. You ll have a good understanding of Agile methodologies with experience of working in an Agile team, with the ability to relate everyday work to the strategic vision of the feature team with a strong focus on business outcomes. We ll also look for you to have: Experience in end-to-end and automation testing using automation tools like Selenium and Playwright Good understanding of Core Java, Git and Unix along with knowledge of Python concepts Excellent communication skills with the ability to communicate complex technical concepts to management level colleagues Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 13/05/2025

Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need We re looking for someone with solid experience in full stack software design and implementation, capable of leveraging programming languages to solve complex problems. At least 7 years of experience working with development and testing tools, bug tracking tools, and wikis. Expert in coding with Java 17 and above, with experience in microservices/API development using SpringBoot, and containerization using Docker. Expert in TDD/BDD frameworks like Cucumber/Selenium to ensure code quality. Experience with both relational and NoSQL databases such as Postgres and MongoDB. Skilled in using CI/CD tools, preferably GitLab/GitHub, and deploying on AWS Kubernetes clusters using Helm Charts. Exposure to cloud deployment, preferably on AWS. Experience with KAFKA/MQ or any other event-driven framework. Experience in implementing programming best practices, especially around scalability, automation, virtualization, optimization, availability, and performance. Understanding of DevOps and Agile methodologies, and associated toolsets like JIRA/Confluence. Good collaboration skills with the ability to work with business teams to produce pragmatic solutions that work for the business. Awareness of information security policies and practices within the financial sector. Effective stakeholder management and communication skills, with the ability to communicate technical concepts in a simple way. Hours 45 Job Posting Closing Date: 20/05/2025