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ServiceNow ITSM_Technical Consultant_2002

0 years

0 Lacs

Noida Uttar Pradesh India

Posted:2 days ago| Platform: Linkedin logo

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Skills Required

servicenow design technology development integration test logistics documentation java drive configuration data software troubleshooting patch management ui notifications javascript server service

Work Mode

On-site

Job Type

Full Time

Job Description

Job description:

We are looking for a ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures,
strategies and specific solutions through the ServiceNow platform. The role holder will

  • In depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,
    develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.
  • Provide integration facilities and provisions logistics on ServiceNow implementation projects, for the required custo mer
    integrations.
  • Suggest and implement proposals for process improvements within projects, once agreed.
  • Use new technologies and methods actively to develop competitive services on customer projects.
  • Provide technical documentation on modules / products, following company standards on customer projects.
  • Maintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and Java
    Scripting, HTML.
  • Ability to drive business requirements and take an active/leading rol e with customer stakeholders including C level / director
    level / users.
  • Designing and configuring ServiceNow ITSM suites
  • Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if
    applicable) and assi st when new ServiceNow patches/releases are applied to instances
  • Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations
  • Assisting in troubleshooting patch / release management issues focusing on ITSM
  • Develop UI forms, fields, notifications and workflows
  • Maintain JavaScript server/client code
  • Create, monitor, modify, and publish service catalog workflows with approvals
  • Create an access control rule (ACL)

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