ServiceNoe SecOps Developer

Qualifications and Skills

• Proven experience in developing and customizing the ServiceNow platform with a focus on security operations modules.
• Strong understanding of IT service management and security operations, with the ability to apply this knowledge effectively.
• Demonstrable expertise in scripting languages such as JavaScript and familiarity with web technologies including HTML5, CSS, and AJAX.
• Knowledge of integrating ServiceNow with third-party applications via web services using SOAP, REST, and other protocols.
• Exceptional problem-solving skills with the ability to analyze complex issues and develop innovative solutions.
• Excellent communication skills to work effectively with team members and stakeholders across the globe.
• Familiarity with ITIL frameworks and their application in IT service management and operations.
• Must have strong analytical skills to evaluate potential security threats and propose effective solutions.

Roles and Responsibilities

• Develop and implement ServiceNow SecOps solutions, ensuring alignment with best practices and business needs.
• Collaborate with business stakeholders to gather requirements and provide technical guidance on ServiceNow capabilities.
• Design and implement integrations between ServiceNow and other enterprise systems to streamline operations.
• Perform regular system updates and upgrades to ensure the performance and security of the ServiceNow platform.
• Conduct thorough testing of ServiceNow applications to ensure quality and functionality before deployment.
• Provide ongoing support and troubleshooting for ServiceNow applications and integrations.
• Document technical specifications and best practices to facilitate knowledge sharing within the team.
• Continuously evaluate emerging technologies and recommend improvements to enhance ServiceNow capabilities.