Senior ServiceNow Developer – SPM Specialist

Job Title: Senior ServiceNow Developer – SPM Specialist

Location: India (100% Remote)

Timings: 3.00PM to 12.00AM IST

Experience Level: 5 to 7 years

Job Summary

Strategic Portfolio Management (SPM)

Key Responsibilities

• Translate business requirements into robust technical solutions using ServiceNow best practices.
• Lead or contribute to the implementation and enhancement of SPM modules, including:
• Project Portfolio Management (PPM)
• Demand and Resource Management
• Strategic Planning Workspace and Planning Items
• Financial Planning
• Goals and OKRs
• Extend and maintain core functionality across ITSM, ITOM, and Employee Center.
• Design and implement custom solutions using:
• Client Scripts, Business Rules, Script Includes, UI Policies/Actions
• Flow Designer workflows
• Integrate ServiceNow with third-party systems using REST/SOAP APIs; ensure data accuracy and synchronization.
• Support platform governance, configuration management, and performance optimization.
• Create and maintain comprehensive technical documentation (configurations, workflows, procedures).
• Collaborate in Agile/SAFe development environments and participate in sprint planning, reviews, and retrospectives.

Required Qualifications

• Minimum 5+ years of ServiceNow development experience across multiple modules.

• At least 2+ years of hands-on experience in SPM (formerly ITBM).

• Strong technical proficiency in:

• JavaScript, Glide API, and Flow Designer

• SPM modules: Demand, Project, Program, Agile, Financial Planning

• ITSM and ITOM modules

• Experience working in Agile or SAFe delivery models.

• Solid understanding of Employee Center for user experience design.

• Proven end-to-end delivery of ServiceNow implementations in enterprise environments.

• ServiceNow CSA certification is required; SPM/PPM certification preferred.

Preferred Qualifications

• Experience with:
• Performance Analytics
• Service Portal or Employee Center Pro
• Custom application development
• Integration with Azure DevOps 
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to lead initiatives and mentor junior developers.

manisha.vemula@vriba.com