Would you enjoy consulting for our customers on internet strategies?
Are you excited about working with cutting-edge web security and enterprise systems?
Join our highly-skilled Security Professional Services team
Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, processes, and expertise to integrate and maintain Akamai security and performance solutions for clients. We collaborate to solve problems, innovate creatively, and continuously improve for our customers and team.
Partner with our enterprise customers
As a Security Consultant, you'll be the primary security services contact. Ensuring the successful integration and support of customers on our platform. Acting as a trusted consultant in this growing and high-profile area. You'll learn and implement creative solutions to help customers leverage Akamai's security products and achieve desired outcomes.As a Security Consultant II, you will be responsible for:
- Ensuring customer success by focusing on best practice, helping them develop a long-term security strategy.
- Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement
- Solving technical problems, demonstrating Akamai's value, and communicating clearly and effectively to both technical and business audiences
- Participating in training and internal projects, contributing to best practices, maximizing efficiency, and improving service quality
- Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success
- Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues
Do What You Love
To be successful in this role you will:
- Have over 6+ years' of relevant experience and a Bachelor's degree in Computer Science or related field
- Have past experience of managing and delivering technical customer projects successfully
- Have a natural ability to engage, influence and build trusted relationships with customers
- Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture
- Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams.
- Demonstrate a passion for excellence through sound judgement, solid decision making and contingency planning.
- Possess excellent communication skills to articulate highly technical information in a clear and easy to understand manner
- Have ability to collaborate, prioritize, and solve problems in a fast changing environment
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.Learn what makes Akamai a great place to workConnect with us on social and see what life at Akamai is like!
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for you
Benefits
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About Us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
