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Sales Team Leader

Transact Bpo Services India

2 - 31 years

3 Lacs

Yeshwanthpur Industrial Suburb, Bengaluru/Bangalore Region

Posted:22 hours ago| Platform: Apna logo

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Skills Required

development leadership communication analyze data crm excel tracking certification training service compliance schedule retention engagement support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Sales Team Leader – BPO Sector Location: Transact global - Yeshwanthpur Job Type: Full-Time Shift: General Job Summary We are seeking a results-driven and motivational Digital Sales Team Leader to manage and lead a high-performing team of sales representatives in a fast-paced BPO environment. The ideal candidate will be responsible for driving team performance, ensuring sales targets are met, and delivering exceptional customer experiences through outbound calling campaigns. Requirements Minimum 2–4 years of experience in telesales, outbound sales, or business development, preferably within a BPO setup. At least 1 year of experience in a team leadership or supervisory role. Strong communication, interpersonal, and motivational skills. Proven track record of achieving and exceeding sales targets. Ability to analyze data, identify performance gaps, and implement corrective actions. Proficient in CRM systems, MS Excel, and other sales tracking tools. Flexible to work in shifts and dynamic campaign environments. Preferred Qualifications Bachelor’s degree Certification or training in leadership, sales, or customer service is a plus. Key Performance Indicators (KPIs) Team Sales Conversion Rate Revenue per Agent Call Quality & Compliance Scores Attendance & Schedule Adherence Customer Satisfaction (CSAT/NPS) Agent Retention & Engagement

More Jobs at Transact Bpo Services India

Customer Care Executive

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Sales Team Leader

Yeshwanthpur Industrial Suburb, Bengaluru/Bangalore Region

2.0 - 31.0 yrs

INR 3 - 3 Lacs

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Transact Bpo Services India

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Sales Team Leader