Sales & Support Engineer

Work with us At SRICO everyone is treated with respect and dignity. Your long term success is our motivation. We are honest, ethical, straightforward and fair. Through challenging tasks, good development opportunities, positive work environment and delegated responsibilities, we support you to achieve your ambitions and potential. Building from a culture of excellence, pride, integrity, passion and respect, we foster a flexible, dynamic and challenging work environment where innovation and teamwork are keys to our success. We offer you the ability to meet every challenge and the ability to capitalize every opportunity. Life at SRICO is full of aspirations and dynamic productivity. We are always looking for people with passion, curiosity and conviction. We believe in the power of the individual and the strength of the team. We welcome you to be a part of our value system as we are always on the lookout for talented people to join our team. You’ll be contributing, learning and growing equally. If you would like to join a fast growing, well established, highly regarded organization, please send your resume to hr@srico-labworld.com Sales & Support Engineer: Trivandrum | Indore | Pune | Chandigarh Location: Trivandrum | Indore | Pune | Chandigarh Desired candidates’ profile: The candidate should regularly meet with customers to establish rapport, exceed sales and service revenue targets, and enhance profitability. This involves yearly business planning, sales forecasting, managing expenses, and active prospecting through "cold visits" and "cold calls." Additionally, the candidate should engage in presales activities, reporting, and documentation while enhancing product, application, and support knowledge. The candidate should proactively and cost-effectively handle customer service requests, including planning and scheduling weekly, monthly, and quarterly services, such as demonstrations, installations, maintenance, AMC, and addressing breakdowns. Required Experience, Skills and Qualifications Qualification: Graduate in Electronics / Electrical / Mechatronics / Electronics & Instrumentation / Science is required with a strong background in sales. Proficiency in service troubleshooting and a comprehensive understanding of our products, applications, and support are essential. Proficiency in MS-Office and CRM database is also required. Experience: 3+ years of experience preferably in Sales / Service of laboratory instrumentation.