93159 Resolve Jobs - Page 3

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Opportunity The Reporting and Data Analytics (R&DA) team delivers key management and financial reporting across the firm. The successful applicant will work within a team of developers to support and build reports using Power BI and SSRS. Reports are created either from pre-prepared datasets or by generating new datasets through SQL and Power Query processes. The successful applicant will have exposure to the broader R&DA technical team, which is responsible for the underlying reporting environment, datasets, and regular data refresh processes. The new team member will also collaborate with the Product Line teams, who are the functional, customer-facing representatives within the R&DA. The Product Line teams will gather the initial customer requirements; your role will be to work together with them to interpret and refine those functional requirements into technical specifications and, ultimately, reporting applications. Reports are built to standard in a source-controlled environment and follow a structured development cycle. Once in production, your role will also involve supporting and troubleshooting any issues that arise with the reports. Your Key Responsibilities Deliver intuitive, polished reporting solutions using Power BI, MS Report Builder, Excel, and Power Platform. Manage ETL processes in SQL and Power Query to ensure data is efficiently processed and stored. Collaborate closely with Product Line and Backend Data teams to solve problems, understand dependencies, and manage timelines. Translate requirement documentation into accurate work estimates and deliver in line with those estimates. Investigate, manage, and resolve reporting and data issues raised via the ServiceNow platform. Ensure report access and data security align with EY and R&DA standards. Manage development cycle (DEV / UAT / PRD) as reports are developed, tested, and moved into production. What We Look For: Skills and Attributes for Success Advanced skills and experience with Power BI report development and proficiency in Power BI Service management. Strong understanding of Data Analysis Expressions (DAX). Knowledge of ETL processes with Power Query. Create SQL queries to extract or manipulate data for reporting and analysis purposes. Communicate effectively with technical teams to resolve issues. Communicate effectively with Product Line teams to ensure the impacts of complex technical scenarios are understood. Proficient in data and root cause analysis, as well as data validation using SQL, Power BI, and Excel tools. Skilled in creating and supplying data samples or mock-ups using Excel and SQL to solve problems, address incidents, and handle data-related assignments. Ability to positively adapt to change in response to shifting business priorities. Ability to work independently with a detail-oriented, analytical, and structured work approach. Capability to effectively work in a virtual environment across multiple time zones. Fluent English skills. Knowledge of Power Platform tools such as Power Apps, Power Automate, and Power Pages (preferred, but not essential). Experience in project management; agile/scrum project management not necessary but would be beneficial. Knowledge of Azure DevOps would be a bonus. Track record or working with Visual Studio would be beneficial but not essential. An understanding of EY’s financial business rules and KPIs would be very welcome. Experience in a reporting and analysis role within EY would be an advantage. Knowledge of code control methodologies would be a bonus. Experience 5 or more years of experience in a finance or technical department. Some relevant business experience within EY would be beneficial. High motivation to learn from your experienced colleagues What We Offer The R&DA sub-function is a dynamic and truly global delivery network. We support customers in all EY locations and across many functions and service lines. R&DA colleagues are located in various locations across the globe, with concentrations in the US, UK, Germany, France, Poland, and India. From accountants and programmers to professionals with consulting, change management, or data science backgrounds, we offer a wide variety of fulfilling career opportunities that span various disciplines. In the R&DA, you will collaborate with EY teams on exciting projects and work with well-known brands and technologies. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility so you can make a meaningful impact your way. Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Title: Interior Site Engineer/ Supervisor. Job Type: Full-time Location: Palarivattom, Kochi, Kerala Salary: Negotiable as per market standard Qualifications: Bachelor's degree in Civil Engineering or a related field. Proven experience as a Interior Site supervisor/ engineer in the real estate or construction industry, preferably in Kochi. Responsibilities Coordinate with contractors, subcontractors, and other stakeholders to resolve any on-site issues. Oversee and manage construction projects at various sites, ensuring work progresses according to design plans and quality standards Perform quality control inspections and ensure compliance with safety regulations. Track project progress, prepare reports, and update project timelines. Collaborate with the design team to transform concepts into precise technical drawings. Maintain and update project drawings as needed throughout the project lifecycle. Ensure that drawings align with local building codes and regulations. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: · Day shift Shift availability: · Day Shift (Preferred) Willingness to travel: · 25% (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person Application Deadline: 29/05/2025 Expected Start Date: 01/08/2025

Job Summary: We are seeking a dedicated candidate to manage refund-related calls, queries, and communications. The ideal candidate will have language fluency in Tamil and Telegu and experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries. Key Responsibilities: Answer and resolve refund-related calls and inquiries Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Qualifications: Previous experience in customer support, call center, or related roles Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Job Type: Full-time Experience: Customer support: 1 year (Required) refund handling: 1 year (Required) Language: English (Required) Tamil (Required) Work Location: In person

In this role, you’ll be the bridge between the agency and our clients—nurturing conversations, shaping briefs, and ensuring expectations stay aligned. You’ll get to the heart of what our clients need, translate it into actionable plans, and be a calm, confident presence throughout the creative journey. You’ll work closely with project managers and creative leads to make sure both client satisfaction and creative integrity remain high. What You’ll Do: Own the day-to-day communication with clients, acting as their main point of contact. Help clients clarify and articulate their goals, then align them with agency capabilities. Lead onboarding, kickoffs, and key check-ins with professionalism and empathy. Ensure feedback is communicated clearly and constructively between clients and teams. Monitor client satisfaction and resolve issues with a calm, solution-oriented approach. Collaborate with the project manager to ensure timelines and deliverables stay on track. Identify growth opportunities within accounts and help shape future collaborations. Prepare and lead presentations, proposal discussions, and review meetings. What You Bring: Strong interpersonal and communication skills in English. Empathy, listening skills, and the ability to build trust quickly. A strategic mindset that connects business needs with creative solutions. The ability to manage multiple clients and priorities at once. A proactive, optimistic approach to problem-solving. Confidence in presenting and holding space in client conversations. Experience in brand, creative, or design-driven environments is a plus. Job Type: Full-time Work Location: In person Speak with the employer +91 8884586787

BFIL - Subsidiary of IndusInd Bank Ltd Hiring Candidates Position - Banking Collection Officer (On roll) No of openings -100 Qualification - SSLC or above Experience- Any (Freshers also consider) Salary - 15,000 (Incentives up to 25,000) Must have 2-wheeler and valid driving licence Contact - 9063439257 Branches KUNNAMKULAM PATTIKAD VADAKKANCHERY CHALAKUDY Pavaratty VADANAPPALLY IRINJALAKKUDA THRIPRAYAR KODUNGALLUR CHAVAKKAD Kanjani Key Responsibilities: Visit customers to follow up on pending or overdue loan repayments. Ensure timely collections of EMIs and resolve any payment issues. Maintain accurate records of collection activities and update payment status regularly. Educate customers on payment terms, schedules, and consequences of defaults. Coordinate with internal teams to escalate and resolve disputes, if any. Meet daily/weekly/monthly collection targets. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund License/Certification: 2 Wheeler Licence (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person

Lead Analyst – Global Finance Operations How is this team contributing to vision of Providence? The Lead Analyst for Global Finance Operations plays a crucial role in performing the work to maintain and ensure accurate and timely financial reporting. This position includes performing operations, meeting SLA and targets, data analysis, report generation, and collaboration with various stakeholders to support the operation. Key Responsibilities Work closely with the global stakeholders to process and ensure accurate recording (Accruals, Amortization, Allocation, Reclass, etc), reporting, consolidation and analyzing reports pertaining to General Ledger, Cash & Treasury, Investment, Fixed assets, Intercompany, Payroll, Leases, Inventory & AR accounting . Prepare Balance Sheet reconciliations covering cash & Treasury accounts, Accounts Receivable, Accounts Payable, Fixed Assets, Investment, Intercompany, Payroll, Leases, Inventory, Deferred Revenues, Other Accrued Liabilities etc. Closely monitor and resolve all aged open items and make sure balance is properly supported. Active participation in performing the monthly, quarterly and annual closing process . Preparing monthly close reports & variance analysis of various Providence entities to ensure the numbers are materially accurate Extract, modify and analyze monthly reports as required and resolve queries and complex accounting issues. Perform audit deliverables during audit. Periodic updation of SOP's to make sure any process changes, exceptions and new learnings are updated timely. Identify areas of process improvement, standardization and automation. Competencies Analytical Thinker: Able to dissect complex financial data and derive meaningful insights. Attention to Detail: Meticulous in maintaining data accuracy and producing error-free reports. Team Player: Collaborative mindset to build strong and enduring relationship to work effectively with cross-functional teams. Deadline-Driven: Ability to meet tight reporting deadlines and prioritize tasks. Adaptability: Willingness to adapt to changing business needs and technologies. Problem Solver: Capable of identifying issues timely and proposing solutions. Quick learner : Able to learn and understand end to end accouning processes and system for high quality performance. Communication : Transparent communications, and alignment between diverse constituents. ERP : Experience on working with Oracle ERP would be a plus. Who are we looking for? Preferably CA / CPA with 3 to 6 years of experience Excellent communication skills and cross -departmental collaboration skills. Ability to manage and analyze large amounts of data in Excel and process improvement . Experience in working with global stakeholders . High-performance creativity and “optimistic” personality. Night shift role, PST time zone

Key Responsibilities: HR Systems & Data Management Maintain and update HRIS (Human Resources Information System) with accurate employee data. Generate HR reports and analyze trends related to workforce planning, turnover, and employee engagement. Onboarding & Offboarding Coordinate pre-employment activities, new hire orientation, and exit processes. Ensure documentation is completed and compliant with legal and internal policies. Employee Lifecycle Support Handle employee queries related to HR policies, benefits, leaves, and other HR services. Process employee changes such as promotions, transfers, and terminations. Payroll & Benefits Administration Collaborate with payroll and finance teams to ensure timely and accurate payroll processing. Support employee benefits enrollment and resolve issues related to benefits. Compliance & Documentation Ensure adherence to local labor laws and company policies. Maintain proper documentation of employee records, contracts, and compliance reports. Process Improvement Identify and implement improvements in HR processes to increase efficiency. Support audits and develop SOPs (Standard Operating Procedures) for HR operations. Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field. 1+ years of experience in HR operations or generalist roles. Knowledge of HRIS (e.g., SAP, Workday, BambooHR, or similar). Familiarity with labor laws and HR compliance requirements. Strong communication and organizational skills. Proficiency in MS Office, particularly Excel and Word. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person

Job Title : Academic Coordinator Department : Academics Company : Bodha corporation pvt . Ltd Location : 2* nd Tower , 7 th Floor , HiLite Business park , Calicut*. Reports To : Head of Academic Department . Job Summary : The Academic Coordinator will manage academic operations for higher education programs, acting as the primary liaison between the company, partner institutions (universities/colleges), and corporate clients. The role ensures seamless coordination of admissions, compliance, and academic support for institutional partners & Subsidiary companies. Key Responsibilities : 1. Institutional Partnership Coordination : - Serve as the main point of contact for partner universities/colleges and corporate clients. - Facilitate on boarding of new institutional partners, ensuring alignment with admission policies. - Coordinate with partner institutions to update course details, eligibility criteria, and admission timelines. 2. Admission Process Management : - Oversee bulk admissions for corporate clients, educational companies, or affiliate partners. - Verify and process student applications referred through B2B channels. - Ensure partner institutions receive timely updates on application statuses. 3. Academic Compliance & Documentation : - Ensure all admissions comply with partner university regulations and accreditation standards. - Maintain records of MOUs, agreements, and service-level commitments with partners. - Prepare and audit student documentation for institutional submissions. 4. Training & Support for Affiliate Partners : - Conduct training sessions for corporate HR teams, educational companies, department s, and agents on admission processes. - Provide partners with marketing collaterals, course brochures, and admission guidelines. - Resolve queries from partner institutions regarding student eligibility, fees, or course structures. 5. Reporting & Performance Analysis : - Track and report B2B admission conversion rates, partner performance, and revenue metrics. - Analyze trends to identify opportunities for expanding institutional partnerships. - Collaborate with the business development team to enhance B2B service offerings. Qualifications - Education: Bachelor’s/Master’s in Education/ Management or related field. - Experience : - 5+ years in academic coordination, institutional or university partnerships etc.. - Familiarity with higher education ecosystems (preferred). - Skills : - Strong communication ( English, Hindi & Regional language) - Exceptional negotiation and relationship management skills. - Proficiency in CRM tools , MS Office, academic management software and data analytics. - Strong presentation and training abilities for partner workshops. - Organizational , multi tasking and problem solving abilities. - Knowledge of Higher education trends and admission process.. - Knowledge of international admission processes (preferred). Key Performance Indicators ( KPIs ): - Number of partner institutions on boarded/maintained. - B2B services, admission targets vs. achievements. - Timelines in documentation and reporting. - Partner satisfaction scores. - Compliance adherence rates. . Problem solving rates. Work Environment : - Hybrid role (office + University/client/partner/company visits). - Requires coordination across time zones for international partners (if applicable). - May require flexibility during peak work. Notes : - The role may involve travel to partner locations. - Final candidate selection will be be subject to approval by the Bodha Corporation Academic Department. - JD may be revised based on company requirements. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

Job Summary: We are looking for an enthusiastic and persuasive Tele Caller Executive to join our sales and marketing team. The role involves contacting potential customers, explaining our services, and converting leads into clients. The ideal candidate will have excellent communication skills and a drive to achieve sales targets. Key Responsibilities: Call potential customers to inform them about our products and services. Generate leads and follow up on existing leads. Maintain a record of calls and customer information in the CRM. Handle customer queries and resolve issues professionally. Schedule appointments for business development/sales team. Provide accurate information and build a rapport with clients. Required Skills: Strong verbal communication in Malayalam, English Confident, energetic, and persuasive Good listening and interpersonal skills Basic knowledge of CRM tools and MS Office Ability to handle rejections and remain positive Qualifications: Minimum Plus Two. Graduation preferred. Previous tele-calling, BPO, or customer service experience is a plus. Perks & Benefits: Incentive structure based on performance Training and career growth opportunities Friendly and supportive work environment Job Type: Full-time Pay: ₹5,000.00 - ₹15,000.00 per month Compensation Package: Commission pay Performance bonus Schedule: Day shift Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

We're on the hunt for a sharp and efficient Billing Executive to join our busy team. If you have 2-3 years of solid billing experience, are a pro with Tally, and thrive in a fast-paced environment handling a high volume of customer interactions, we want to hear from you! In this role, you'll be crucial in ensuring accurate and timely billing for our large customer base. Your ability to manage numerous accounts with precision and excellent customer service skills will be key to your success. Key Responsibilities: Generate and process a high volume of invoices accurately and efficiently using Tally software . Handle customer billing inquiries and resolve discrepancies promptly and professionally. Maintain accurate billing records and customer account information. Reconcile billing data with sales and dispatch records. Collaborate with sales and finance teams to ensure seamless billing operations. Prepare and submit various billing reports as required. Ensure compliance with company billing policies and procedures. Requirements: 2-3 years of hands-on experience as a Billing Executive or in a similar role . Proficient in Tally software for all billing and accounting functions. Demonstrated ability to manage and process a large volume of customer accounts/transactions . Exceptional attention to detail and accuracy . Strong organizational and time management skills. Excellent communication and interpersonal skills for effective customer interaction. Ability to work efficiently under pressure and meet deadlines. Problem-solving attitude and a proactive approach to work. Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Health insurance Experience: Tally: 2 years (Required) Language: Hindi (Required) Tamil (Preferred) Malayalam (Required) Location: Ernakulam, Kerala (Preferred) Work Location: In person

1. Recruitment and Staffing: · Coordinate and manage the recruitment process, from job posting to onboarding. · Source, screen, and interview candidates to identify the best fit for the organization. · Collaborate with hiring managers to define job requirements and create job descriptions. 2. Employee Relations: · Address and resolve employee concerns, conflicts, and disciplinary issues. · Conduct investigations into employee complaints and grievances. · Foster a positive work environment through effective communication and conflict resolution. 3. Training and Development: · Identify training needs and coordinate training programs for employees. · Develop and implement career development plans. · Promote continuous learning and professional development. 4. Benefits Administration: · Administer employee benefits programs, including health insurance, retirement plans, and other perks. · Provide guidance and support to employees regarding benefits enrolment and inquiries. 5. HR Policies and Compliance: · Ensure compliance with labour laws and regulations. · Develop and update HR policies and procedures. · Stay informed about industry trends and changes in employment legislation. 6. Performance Management: · Oversee the performance appraisal process. · Work with managers to set performance expectations and goals. · Provide guidance on performance improvement plans. 7. Employee Engagement: · Implement initiatives to enhance employee engagement and satisfaction. · Organize team-building activities and events. 8. HR Administration: · Maintain accurate and up-to-date employee records. · Prepare HR reports and metrics for management. · Handle day-to-day HR administrative tasks. Job Type: Full-time Pay: ₹5,000.00 - ₹6,000.00 per month Work Location: In person

Payroll Management Collate, validate, and process monthly payroll inputs (attendance, leaves, overtime, new joinees, resignations, salary revisions, etc.). Ensure accurate computation of salaries including statutory deductions (PF, ESI, PT, TDS). Generate salary slips and handle employee queries related to payroll. Coordinate with the finance team for timely disbursement of salaries. Statutory Compliance Maintain and ensure timely remittance of: Provident Fund (PF) Employees State Insurance (ESI) Professional Tax (PT) Income Tax (TDS on salaries) Labour Welfare Fund (LWF) Bonus, Gratuity, etc. Prepare and file statutory returns: ECR (PF), ESI Returns, PT Returns, Form 16, TDS Returns, etc. Handle inspections or audits from labor departments or government authorities. Stay updated with amendments in labor laws and statutory rules. Documentation and Records Maintain employee master data with all payroll-related inputs. Ensure proper documentation of statutory registrations and licenses. Keep records of challans, returns, declarations, and audit reports. Assist with audits (statutory, internal, and payroll audits). Employee Support Address and resolve payroll-related queries from employees. Provide support for tax declarations, investment proofs, and Form 16 issuance. Conduct employee awareness sessions on PF/ESI/Tax benefits where required. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Experience: statutory compliance: 2 years (Required) Payroll management: 3 years (Required) Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: WebLogic Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Diploma or B.Tech in Hardware/Electrical or Computer Engineering 1) Respond to Helpdesk tickets in accordance with SLA guidelines 2) Perform troubleshooting using different diagnostic techniques 3) Troubleshoot, diagnose, and resolve technical hardware and/or software issues 4) Provide quick resolution and excellent customer service 5) Provide needed information on IT products or services 6) Record, track, and document the help desk request problem solving process including actions taken through to the final resolution 7) Follow-up with users 8) Windows / AV updations 9) Redirect unresolved issues to Level 2 Personnel Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Paid time off Schedule: Day shift Work Location: In person

JOB DESCRIPTION 1 . MAIN PURPOSE OF THE JOB: A Support Executive will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. 1-Troubleshooting & Customer issues Resolution · 100% Customer Conflicts Resolutions · 100% Recording & Closures · 100% troubleshooting of problems. · 100% Escalation Follow ups. Troubleshooting & Customer issues resolutions Responsible for resolutions of customer queries and technical assistance with relations to software of the product. Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Receives and handles requests for service, as per company rules. Identify and diagnose issues and problems Promptly allocates calls as appropriate. Diagnose and troubleshoot technical issues and setup network configuration Categorize and record reported queries and provide solutions Support problem identification Advise users on appropriate course of action Reporting Daily submit all reports to the reporting manager through MIS, ensure that all the fields are completely filled and updated as per the instruction. Monitor and review the reports sent by the team and give a comment on the basis of the result. ANY OTHER TASKS: Ø Time to time tasks assigned by the Reporting person Ø Responsible to attend review meetings REQUIRED QUALIFICATIONS & COMPETENCIES I. Preferred Knowledge/Education Ø Should have completed any Degree with CCNA qualification or any other networking course. Ø IT Knowledge Ø In-depth knowledge in the product that the technician is supporting. Ø Strong problem-solving skills Ø Knowledge of the Industry Standards and Practices. II. Experience Ø Minimum overall experience of 0 - 2 years’ Ø Ability to Manage and Coordinate III. Skills required Ø Prolific computer and digital literacy, Prolific in MS Office, CCNA knowlege Ø Technical Support and Troubleshooting Software Development, Analysis, and Testing. Ø Excellent communication skills, ability to communicate effectively at all levels of the organization, ability to effectively resolve conflict situations, and able to work collaboratively with managers and staff. IV. Job Competencies Ø Team leadership, Collaboration, Influencing. Ø Confidence and skills to deal directly with senior managers, customer service focused, energetic, intelligent, respects confidentiality, pro-active, integrity, enthusiastic, committed and respect for diversity, and ability to work independently. V. Mental competencies Ø Behave Ethically Ø Build Relationships Ø Communicate Effectively Ø Foster Teamwork Ø Never Compromise Ø Focus on Quality NATURE OF WORK I. Work environment Ø Works in an office environment, but needs to visit other units based on the need. Ø Works a standard workweek, but additionally will often work evenings, weekends, and overtime hours to accommodate activities such as meetings, etc. II. Hours of work Ø Normal working hours may be required to work outside normal working hours due to the nature of the work in general. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Rotational shift Work Location: In person Application Deadline: 28/07/2025 Expected Start Date: 01/08/2025

Qualifications: 0-1 year experience in customer service/hospitality industry. Diploma, Bachelor’s degree, Post Graduates. Talented and enthusiastic fresher candidates are encouraged to apply. Skills: · Strong interpersonal skills and the ability to build professional relationships naturally. · Top quality communications skills, both written and verbal. · Good time management skills with the ability to follow up on tasks · Demonstrates speed, agility, critical-thinking, problem-solving skills and ability to act quickly on given directions. · Active listening skills in handling all customer interactions. Responsibilities: Professional and positive demeanor with excellent interpersonal and phone skills/presence. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Provide accurate information, assistance, and resolutions to customer issues related to bookings. Address and resolve customer concerns, and complaints promptly and effectively, striving for first-contact resolution whenever possible Resolve customer complaints and issues effectively, escalating complex cases to senior team members when necessary. Ensure a high level of customer satisfaction through effective communication and problem-solving. Collect and document customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience. Encourage customers with positive feedback to write reviews on Google by sharing the review link. Maintain detailed and accurate records of customer interactions. Work in close partnership with cross-functional partners to resolve customer concerns promptly Manage cross-team improvement initiatives to reduce customer journey friction points Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities Develop a deep understanding of our products or services to effectively assist customers and provide accurate information. Proactively engage with customers to build loyalty and promote repeat business through personalized interactions and follow-ups. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Morning shift Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 1 year (Preferred) Work Location: In person

System Admin Roles and responsibilities Classroom Technology Support  Manage and support all classroom IT equipment, including projectors, audio- visual systems, and other educational technologies.  Provide technical support for faculty and staff using classroom technology. Learning Management Systems Administration  Administer and provide L1 Support to the institution’s Learning Management Systems and other business applications.  Assist faculty, students and administration staff with troubleshooting and using LMS features effectively.  Manage user accounts, permissions, within the LMS. Network Management  Maintain the institution’s network infrastructure, including wired and wireless networks and resolve connectivity issues promptly.  Manage network security protocols, including firewalls, VPNs, and access control. Conference and Meeting Room Support  Provide meeting room support by maintaining projectors, interactive displays, and video conferencing equipment, ensuring seamless integration with the network. Conduct regular maintenance, troubleshoot issues, and train staff and faculty on proper use of the technology. Server & Data Management  Manage on-premises servers if any, ensuring data integrity, backups, and disaster recovery readiness.  Monitor server performance, apply updates, and perform regular maintenance. CCTV System Management  Oversee the installation, maintenance, and operation of the institution’s CCTV systems.  Ensure all cameras are functional and that video footage is properly stored and can be retrieved when needed.  Monitor the CCTV system for any signs of malfunction and coordinate repairs as necessary. Installation & Maintenance of Software, Hardware, and Operating Systems  Install, configure, and maintain all software applications, hardware devices, and operating systems used within the institution including access control devices.  Ensure that all systems are up to date, secure, and performing optimally.  Manage software licensing to ensure compliance with legal requirements. Licensing Compliance & Asset management  Maintain an inventory of all software, Hardware and ensure compliance with licensing agreements.  Ensure that all software is updated and patched according to vendor recommendations. End-User Support  Provide IT support to faculty, staff, and students, addressing hardware, software, and connectivity issues.  Offer guidance and training on the effective use of technology resources. Incident Management  Respond to and resolve IT incidents promptly, minimizing disruption to educational activities.  Identify root causes of incidents and implement solutions to prevent recurrence.  Maintain clear communication with stakeholders during incidents and provide post-incident reports. Data Security  Implement and maintain security measures to protect student, faculty, and institutional data.  Monitor systems for unauthorized access, breaches, or other security threats.  Educate staff and students on best practices for data security and privacy. Compliance with IT Policies  Ensure that all IT operations comply with institutional policies, data privacy laws, and security standards.  Monitor user activity for compliance and address any violations promptly. IT Project Execution  Plan, manage, and execute IT projects, including system deployments, upgrades, migrations and new infrastructure for colleges/school expansion (new courses buildings etc.) System Documentation  Maintain comprehensive documentation of IT systems, including network configurations, server setups, and security protocols.  Ensure that all documentation is up to date and accessible to relevant personnel. Communication with Staff & Faculty  Communicate clearly and effectively with non-technical staff and faculty regarding IT issues, policies, and updates.  Provide regular updates on system status, planned maintenance, and new initiatives. Training & Support for Staff  Develop and deliver training sessions for staff and faculty on the effective use of IT systems and tools.  Provide resources, such as user guides and FAQs, to help users troubleshoot common issues independently.  Offer one-on-one support as needed for staff with specific IT challenges. Vendor Management & Procurement Support  Evaluate and manage relationships with IT vendors, ensuring they meet the institution’s requirements for quality, cost, and service.  Collect quotes from local vendors for the procurement of hardware, software, and maintenance contracts. Negotiate with suppliers to secure the best deals. Automation of Routine Tasks  Identify opportunities to automate routine IT tasks, reducing manual effort and improving efficiency.  Implement automation tools and scripts to streamline processes such as software deployment, backups, and system monitoring. Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Experience: total: 3 years (Preferred) Location: Thiruvananthapuram, Kerala (Preferred) Work Location: In person

We are urgently seeking an experienced Tele Marketing Executive for our UK based operations Qualifications: Minimum 1 year of experience Excellent verbal communication and active listening skills. Ability to multitask and handle high call volumes in a fast-paced environment. Strong organizational skills and keen attention to detail. Track record of meeting targets and supporting team success Basic computer proficiency. Work Location: Kochi Ready to work in UK shift (Most probably 2.00 PM IST to 11 PM IST) Compliance and Quality: Adhere to established call center protocols, scripts, and quality standards. Monitor performance metrics such as call handling time, customer satisfaction, and adherence to guidelines. Participate in regular quality assurance reviews to identify areas for improvement. Escalation and Collaboration: Identify complex issues that require escalation to superiors. Collaborate with other departments to resolve customer concerns effectively. Salary: 20,000-25,000 (Monthly) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift UK shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person

Job Role : Accounts Fee Collection Location : Kannur The Accounts Fee Collection Specialist is responsible for managing the collection of outstanding fees, ensuring timely payments, and maintaining accurate financial records. This role involves direct communication with clients to resolve billing issues and discrepancies, contributing to the organization's cash flow and financial health. Key Responsibilities: Billing and Invoicing Collections Management Account Reconciliation Reporting and Documentation Compliance and Policy Adherence Skills: Strong communication and negotiation skills. Proficiency in accounting software and Microsoft Office Suite, particularly Excel. Attention to detail and strong organizational skills. Ability to handle sensitive financial information with discretion Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Schedule: Morning shift Work Location: In person

Job Title: Store Manager Location: Calicut Reports To: Area / Zonal Manager Job Purpose: To lead the store team in delivering excellent customer service, achieving sales targets, ensuring operational excellence, and upholding the brand image of the store. Key Responsibilities: Sales & Profitability Drive sales to achieve monthly and annual store targets. Analyze store performance and KPIs (conversion rate, ATV, UPT, ROS, etc.) and take corrective actions. Identify opportunities to grow business through local marketing and customer engagement. Team Leadership & Development Recruit, train, coach, and develop store staff. Set clear objectives, conduct performance reviews, and ensure high team morale. Create a positive work environment focused on teamwork and accountability. Customer Service Ensure exceptional customer experience at all touchpoints. Resolve customer issues or complaints promptly and professionally. Operations & Compliance Manage store operations including stock management, cash handling, and adherence to SOPs. Oversee visual merchandising to ensure store displays align with brand guidelines. Ensure compliance with safety, security, and company policies. Inventory & Loss Prevention Monitor stock levels, shrinkage, and implement measures to prevent loss. Coordinate regular stock counts and audits. Key Skills & Competencies: Strong leadership and team management skills Excellent communication and interpersonal abilities Sales-driven and result-oriented mindset Good analytical and problem-solving skills Ability to multitask and work under pressure Passion for fashion retail and understanding of trends Proficient in MS Office / retail management systems / POS Qualifications: Graduate in any discipline (MBA / Diploma in Retail Management preferred) 4-6 years of retail experience with at least 1-2 years in a supervisory/managerial role Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: Hindi (Preferred) Work Location: In person

Join Our Team as an Audit Assistant at Analytix Fintech International Pvt Ltd Are you an analytical and driven finance professional seeking to elevate your career? Analytix Fintech International Pvt Ltd , a premier provider of financial services, is looking for a skilled Audit Assistant to support our mission of delivering exceptional financial and compliance solutions. Qualifications: Currently pursuing CA, ACCA, or CMA. Minimum of 3 years of hands-on experience in: Audit Income Tax Return filing GST, TDS, or ROC compliance Strong knowledge of auditing standards and financial regulations. Proficiency in MS Excel and other financial analysis tools. Key Responsibilities: Conduct audits to ensure adherence to financial regulations and internal controls. Analyze and review financial statements and reports for accuracy and compliance. Identify operational gaps and recommend process improvements. Prepare audit documentation and contribute to client deliverables. Collaborate with cross-functional teams to gather data and resolve issues. Stay updated on regulatory developments and industry best practices. Job Types: Full-time, Permanent Work Location: In person

Job Title: Sales Manager Location: Ernakulam Gender Preference: Male Candidates Only Age Requirement: Above 35 Years Experience: Minimum 10 Years in Sales Job Summary: We are seeking a smart, experienced, and well-spoken Sales Manager to lead and grow our sales team in Ernakulam. The ideal candidate should have a proven track record in sales or customer service, strong leadership qualities, and excellent communication skills. You will be responsible for managing sales operations, developing strategies to drive business growth, and ensuring customer satisfaction. Key Responsibilities: Develop and implement effective sales strategies Identify new market opportunities and build strong customer relationships Monitor sales performance metrics and generate reports for senior management Train, mentor, and motivate team members for optimal performance Collaborate with marketing and product teams for promotional activities Handle customer issues and resolve them efficiently Requirements: Male candidates only (as per job role requirements) Age: 35 years and above Minimum of 10 years of experience in sales Strong communication, negotiation, and leadership skills Ability to work under pressure and meet deadlines Proficiency in MS Office and CRM software is a plus Fluent In English Preferred Qualities: Local candidates from Ernakulam or nearby areas Experience in managing a team or sales unit Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 30/07/2025

Full job description URGENT HIRING WE WANT ONLY PHARMA EXPERIENCED OR FRESHERS WHO WANT TO DO PHARMACEUTICAL THIRD PARTY OR PCD SALES EXECUTIVE NEW SALASAR HERBOTECH is a well established Pharmaceutical Company having its corporate office in PANCHKULA . The company is having 2000+ Products in its portfolio and working in different segments of medicines , having a Client base in almost every district in India . The Company has its own Ayurvedic and Nutraceutical Manufacturing unit in the name of NEW SALASAR HERBOTECH in Jagadhri yamunanagar haryana , having its corporate office in Panchkula. Identify and contact potential client. Conduct in-depth research on organizations and individuals to find business opportunities. Discovering and tapping into newer markets for sales. Coordinate with sales teams and prospective clients. Regular follow-ups with potential clients who have shown an interest in our services. Maintain sustainable financial growth by boosting sales and forging a strong bond with the customers.Ensures that customers receive the quickest service possible. Assists representatives in handling disappointed customers. Determines a course of action to resolve customer problems. Interacts with customers and do feedback calls. Provides assistance to representatives during extremely busy times. Takes customer complaints and give them solutions. Coordinates employee meetings. Generates reports for upper management. Maintains database of customers for follow up. Ensures a seamless process flow from the customer’s initial order to the delivery of products and services. Reviews customer evaluations in regards to service representatives’ work and looks for areas that need improvement. Listens to recordings of representatives interacting with customers and uses the recordings to enhance training or offer necessary correction. Meets deadlines. Participates in the formulation of the company’s strategic plan. Required Knowledge, Skills and Abilities Must have outstanding customer service skills. Strong interpersonal and active listening skills. Must have good computer skills. Must be highly detail oriented and have the ability to effectively multi-task. Must have excellent management and leadership skills. Extensive knowledge of the products and services offered by the company. Job Type: Full-time Pay: ₹12,000.00 - ₹30,000.00 per month Schedule: Day shift Ability to commute/relocate: Panchkula: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Lead generation: 1 year (Preferred) total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Preferred) Contact Person - 7210000019 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Lead generation: 1 year (Preferred) total work: 1 year (Preferred) Marketing: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Hiring: CNC Machine Operator/Setter – Rubber Manufacturing Location: Kundli, Sonipat Company: Silver Seals We are looking for an experienced CNC Machine Operator/Setter to join our rubber manufacturing unit in Kundli, Sonipat. A CNC Operator sets up and operates Computer Numerical Control (CNC) machines to produce precision parts and components according to specifications. They are responsible for interpreting blueprints, setting up machines, monitoring their performance, inspecting finished products, and performing routine maintenance. Here's a more detailed breakdown of their responsibilities: Core Responsibilities: Setting up and Operating CNC Machines: This includes loading materials, setting machine parameters, and running test cycles to ensure proper functionality. Reading and Interpreting Blueprints and Technical Drawings: CNC operators must be able to understand technical drawings and translate them into machine instructions. Monitoring Machine Performance: They closely observe the machines during operation, making adjustments as needed to maintain quality and efficiency. Inspecting Finished Products: CNC operators use measuring tools to verify that parts meet the required specifications and quality standards. Performing Routine Maintenance: This involves cleaning, lubricating, and performing minor repairs on the machines to ensure optimal performance and longevity. Maintaining a Clean and Safe Work Area: A clean and organized workspace is crucial for safety and efficiency. Collaborating with Others: CNC operators often work with engineers, programmers, and other team members to resolve issues and improve processes. Documenting Production Runs: Maintaining records of production data and any deviations from specifications. Troubleshooting: Identifying and resolving issues with the CNC machines or the parts being produced. Essential Skills and Qualifications: Technical Knowledge: Strong understanding of CNC machines, programming, and tooling. Blueprint Reading: Ability to interpret technical drawings and specifications. Problem-Solving Skills: Ability to identify and resolve issues quickly and efficiently. Attention to Detail: Accuracy and precision are critical in CNC machining. Mechanical Aptitude: Understanding of mechanical principles and the ability to work with tools. Communication Skills: Ability to effectively communicate with team members and other departments. Safety Awareness: Adherence to safety protocols and procedures. Interested candidates can share their CVs via WhatsApp at 9999160772 Contact: Huzaifa Wenzot Group Job Type: Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Job Description: Full Stack Developer (Node.js + React.js + AI Experience) Position: Full Stack Developer Key Responsibilities: Design, develop, and maintain robust web applications using Node.js , React.js , and MongoDB/Mongoose . Handle server-side logic, API development, and database integration with a strong focus on performance and scalability. Collaborate with frontend developers to integrate user-facing elements with server-side logic. Optimize application performance, implement security best practices, and manage server environments. Apply AI and machine learning concepts where applicable, integrating third-party or custom AI models into the platform. Troubleshoot, debug, and resolve application issues promptly. Participate in code reviews, contribute to team discussions, and maintain high code quality standards. Technical Skills Required: Backend: Strong experience with Node.js , Express.js , RESTful APIs Frontend: Proficient in React.js , Redux, HTML5, CSS3, JavaScript (ES6+) Database: Proficient in MongoDB with deep understanding of Mongoose Server/DevOps: Experience with server management, deployment (Linux, Nginx/PM2), and performance monitoring AI Integration: Knowledge of integrating AI services (e.g., OpenAI, TensorFlow, or ML-based APIs) Familiarity with Git, CI/CD pipelines, Docker (optional but preferred) Soft Skills: Strong communication and problem-solving skills Ability to work independently and in a team environment Eagerness to learn and adapt to new technologies