Retail Sales Executive

Job description

Job Title: Retail Sales Executive
Company: Parshvanath Marble & Stone
Industry: Marble, Tiles, Natural Stone, and CP Fittings
Location: Valsad, Gujarat
Reporting To: Showroom Manager / Sales Manager
Employment Type: Full-Time

Job Summary:

Parshvanath Marble & Stone is seeking an energetic and customer-focused Retail sales executive to assist walk-in customers, showcase products, and support the retail sales process. The ideal candidate will have good communication skills and a strong understanding of marble, tiles, stone, and CP fittings to guide customers and close sales effectively.

Key Responsibilities:

Customer Service & Sales:

• Greet and assist walk-in customers in the showroom with professionalism and courtesy.
• Understand customer needs and recommend suitable products from marble slabs, wall/floor tiles, natural stones, and CP (Chrome Plated) fittings.
• Explain product features, specifications, quality differences, and pricing clearly.
• Handle queries, provide quotations, and follow up on sales leads.
• Maintain high standards of customer service to ensure customer satisfaction and retention.

Product Display & Inventory:

• Arrange and maintain attractive displays of marble, tiles, and CP fittings in the showroom.
• Ensure cleanliness, organisation, and proper labelling of products.
• Monitor stock levels and coordinate with the inventory/store team for product availability.

Sales Support & Coordination:

• Prepare basic sales documentation such as quotations and order forms.
• Coordinate with the dispatch and accounts teams for delivery, billing, and payment follow-up.
• Update sales registers and assist in daily sales reporting.

Market & Product Knowledge:

• Stay updated on new arrivals, product varieties, and trends in marble, tiles, and bathroom fittings.
• Communicate customer feedback and preferences to the management.

Requirements:

• Minimum 3 years of experience in retail or counter sales (preferably in building materials, tiles, Marble, CP Fitting).
• Strong communication and presentation skills.
• Basic computer knowledge for billing and data entry.
• Ability to handle customers politely and resolve issues promptly.

Education:

• 12th Pass or Graduate in any stream (preferred background in retail, commerce, or interior-related fields).

Benefits:

• Fixed Salary + Incentives
• In-store Sales Training
• Career Growth Opportunities
• Staff Discounts

Working Hours:

• Monday to Saturday, 8.30 AM to 7 PM]
• Sunday may be working, with a weekly off on a rotational basis.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person