Research Specialist II

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

ZoomInfo

As a Research Specialist, you will report to the Manager, Research, based in Chennai / Bangalore, and be responsible for researching, verifying, and updating data for ZoomInfo's industry-leading sales intelligence platform. The right candidate for this role has an engaging personality, an eye for quality, and a drive to learn with us as we continue to improve the top-quality research processes that keep ZoomInfo ahead of our competition.

What you’ll do

• Research required information primarily through online resources 


• Review, verify, and improve information from technology-generated data sources


• Write concise summaries of vital information collected from verbal or written sources


• Ensure accurate entry of data into a proprietary web-based portal


• Verify entered data by reviewing, deleting, or modifying data


• Prepare source data for entry by compiling and organizing data, as well as researching incomplete or unclear information


• Record accurate documentation of sources and collected data


• Maintain confidentiality to protect operations and ensure customer confidence

What you’ll bring

• Minimum 3+ years previous organic research experience


• Previous call center experience is a plus, but not required


• Experience with G Suite (Gmail, Google Sheets) a plus


• Possess excellent computer and research skills


• Good understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships


• Ability to establish priorities and work independently with little supervision


• Maintain a high level of accuracy while balancing changes in workload


• Some overlapping PST business hours required

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.