As a Research Specialist, you will report to the Manager, Research, based in Chennai / Bangalore, and be responsible for researching, verifying, and updating data for ZoomInfos industry-leading sales intelligence platform. The right candidate for this role has an engaging personality, an eye for quality, and a drive to learn with us as we continue to improve the top-quality research processes that keep ZoomInfo ahead of our competition.
What you'll do
- Research required information primarily through online resources
- Review, verify, and improve information from technology-generated data sources
- Write concise summaries of vital information collected from verbal or written sources
- Ensure accurate entry of data into a proprietary web-based portal
- Verify entered data by reviewing, deleting, or modifying data
- Prepare source data for entry by compiling and organizing data, as we'll as researching incomplete or unclear information
- Record accurate documentation of sources and collected data
- Maintain confidentiality to protect operations and ensure customer confidence
What you'll bring
- Minimum 3+ years previous organic research experience
- Previous call center experience is a plus, but not required
- Experience with G Suite (Gmail, Google Sheets) a plus
- Possess excellent computer and research skills
- Good understanding of corporate actions like mergers, acquisitions and parent-subsidiary relationships
- Ability to establish priorities and work independently with little supervision
- Maintain a high level of accuracy while balancing changes in workload
- Some overlapping PST business hours required