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Regional L&D Manager - MFB - Ranchi - Satya Ganga Arcade - JM

Regional L&D Manager - MFB - Ranchi - Satya Ganga Arcade - JM

Tata Capital

3 - 8 years

7 - 11 Lacs

Mumbai

Posted:5 days ago| Platform:

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Skills Required

training needs sales delinquency management crm training need analysis tcp accounts receivable accounts payable capability building documentation ip mentoring branch management training programs classroom training team leading design and implement

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Regional L&D Manager to lead our training centre operations in Ranchi. The ideal candidate will have 3 to 8 years of experience and be responsible for managing the daily activities of the training centre, ensuring seamless execution of training programs, and collaborating with regional stakeholders to design and implement effective learning journeys. Roles and Responsibility
Independently manage the operational aspects of the training centre in your respective region.
Develop and deliver pre- and post-recruitment orientation programs for freshers, loan officers, branch managers, and area managers.
Conduct monthly induction and refresher sessions on products, processes, policies, and behavioral training.
Identify training needs, conduct assessments, build capabilities, and address qualitative business aspects, including compliance, audit, CRM, and sales pitch targeting.
Train loan disbursement processes, documentation, delinquency management, and IT systems and applications.
Collaborate with regional stakeholders to socialize learning journeys and measure learning effectiveness through periodic interventions and assessments.
Conduct classroom training through LMS, maintain and capture all training details in LMS, and report to HO and stakeholders.
Publish monthly training dashboards and visit branches for location-based training.
Handle reward and recognition programs.

Job
Minimum 3 years of experience as a regional trainer.
Familiarity with microfinance business models, processes, policies, and products.
Good understanding of technology and automation in the microfinance industry.
Postgraduate or graduate degree in any discipline.
Experience in managing training centres operations and leading teams.
Knowledge of MFI/microfinance industry trends and best practices.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Regional L&D Manager - MFB - Ranchi - Satya Ganga Arcade - JM