RCM Manager

Job Summary:

We are looking for a detail-oriented and experienced RCM Team Lead to oversee day-to-day revenue cycle operations, including medical billing, AR follow-up, claims processing, and denial management. The ideal candidate will possess strong leadership skills, in-depth knowledge of RCM processes, and a commitment to achieving team performance metrics.

Key Responsibilities:

• Supervise and mentor a team of RCM specialists/executives. Manage a team of 5 RCM specialists.
• Monitor and manage the entire RCM process: eligibility verification, charge entry, claim submission, payment posting, AR follow-up, and denial resolution
• Design and allocate tasks and ensure SLA, SOP and KPIs are consistently met or exceeded
• Ensure compliance with client-specific billing guidelines and payer regulations
• Generate daily/weekly/monthly performance reports and present to management
• Identify process gaps and recommend improvements for operational efficiency
• Manage our RCM clients and meet them weekly or as needed.
• Address our clients/providers issues / queries over emails and meetings daily/weekly, for clarification or issue resolution.
• Train new team members and provide ongoing coaching and performance feedback

Required Skills & Qualifications:

• Bachelor’s degree in healthcare, business administration, or related field (preferred)
• Minimum of 4 years of RCM experience, including at least 1 year in a managerial role.
• Strong understanding of US healthcare billing systems, payer rules, and RCM workflow
• Experience with tools like Athena, Kareo, AdvancedMD, eClinicalWorks, or similar RCM software
• Excellent written and verbal communication skills
• Proficient in MS Excel and report analysis
• Strong analytical and problem-solving abilities
• Ability to multitask and manage time effectively in a deadline-driven environment

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

• Evening shift
• Monday to Friday
• Night shift

Work Location: In person