1663 Rca Jobs - Page 43

Create Annual Activity Planner and share with the client and TPV. Approve and Publish Final Version of Agreed Annual Payroll Calendar and system set up . Agree password format for the year Service Delivery Act as First point of escalation for payroll queries. Handle all the non-Payroll related tickets under the correct function . Mass upload, master data processing in hrX (only if applicable) Exchange event monitoring (only for hrX clients) Manager RCA - Arrange RCAs. validate quality Etc LVMS or BO reports to ensure all the ticket are close on time by TPV Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs) and CLIENT Solution workbook Responsible for the resolution of Technical/Functional issues escalated from the team, CLIENT and/or Partner and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate SLA Reporting Cross check the KPI with the real results and report to TPV to identify and correct any deviation Updating of SLA and fail reason in LVMS reported on monthly bases. Change Requests Check Client/Strada CSW/SOW for compliance Check Strada/TPV CSW/SOW for compliance Notify PSM on Change Requests raised Apply the CR process as per VPS 3.0 std. process Update CSW and get client s approval on the changes in Docs Escalations SPOC for TPV s First Escalation point for Clients. Include in RAG the escalations with PSM help Manage issues that need to be escalated - TPV related Security and Compliance Initiate SI process in case any SI detected by PSA Perform SOC1 Controls Hyper-care Participate in Hyper care calls Collaboration with Project Manager, PSM and OA team for Integration Support etc Supporting and Validating the test performed during pre-go live phase. (UAT/SIT testing and data mapping configuration, support in process definition) VPS process Walkthrough call with all the new CLIENTs during Hypercare Governance Manage regular Operations calls (Corrections call/Post-payroll call etc) Prepare post payroll Review Deck. Manages Operational Plan to track actions/issues. Manage issues that need to be escalated - TPV related Ensure adherence to all agreed schedules as per SOW for Client/TPV Collaborate with PSMs to ensure on the quality of services provided by the TPV provided to the client. Requirements 2+ years of client /vendor management experience in similar industries Experience in leading and handling client call 3 years Degree/Dipolma

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. . It s why we re so driven to connect passion with purpose. Our team s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Delivery Key responsibilities: Daily Collaborating with PSA s to track payroll progress according to the approved timeline. Evaluate priority issues with PSA agents on a daily basis and confirm proper follow-up. Handling client / TPV concerns and relationship building. Monthly Creating Service Review presentations (TPV countries) and conducting client calls. Check and authorize TPV invoices promptly, ensuring they comply with the SOW and that POs are correct and valid. Generate billing data for the client and ensure it is properly invoiced to the customer Guarantee precise and timely completion of the Client footprint and Margin file. Governance call with Parthers Support PSA during post payroll calls and correction ( For the countries with challenges ) Cross check BO entries are updated accuratley, LVMS miss comments to be reviewed. Adhoc Global Hypercare log preperation and leading of calls Conducting payroll walkthrough for newly onbaorded customers Access managemnt approvals for client specific Managing and driving remediation account processes Check process related documents are updated with latest information Inspect and endorse BRD documents. Conduct hypercare calls based on payroll timelines, ensuring alignment with projects. CR management - Moving CRs in sales force for client approval. Signing of the CR to TPVs post analysing the cost and effort ( Negotiating with Vendor on price if the cost doesn t seems reasonable) Review and approval of RCA before forwarding to the client. Managing security inscident process by aligning with SI team, partner ( If applicable ), CSL and client. Assisting in panel interviews. Taking lead on complex CRs ( Entity creation, descope etc) Cordination with commercial team , TPV and client for descoping activities of accounts. Quarterly access review management Take lead in client specific testings on new system releases and CRs. Audit support based on customer requirement Contract renewals and modification support Raising RR request based on project requirement Attend or facilitate internal meetings Cordinate with ITSCO for technical support. Annual Year End activities management. CPI indexation review for vendors Requirements Minimum 5 years experience with Payroll and HR operations in CLIENT facing situations 3 years Degree/Diploma Exceptional influencing skills, both internally and externally Effective at managing both up and down the organizational chain via communications through to execution. Change management experience Experience of working in a complex matrix structure Understanding of delivery models from global delivery centre perspective Highly flexible approach to working hours/ travel Take ownership and be responsible within the activities of the role Ability to identify and mitigate risks Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint Flexibility to support a global and fast paced environment Attention to detail Excellent written and verbal skills

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

This position is responsible for day-to-day administration of NextGen AV, EDR DLP. Troubleshooting experience on various NextGen AV EDR products like MS Defender , CrowdStrike and SentinelOne. .Apply investigation techniques to document root cause and impact of security incidents. Hands-on implementation experience of DLP technology across large enterprises. Troubleshooting expertise on various DLP OEMs; Symantec, Forcepoint MacAfee. Monitor and respond to alerts generated from the DLP systems and other technologies. Collaborate with business groups to help them identify, classify, and secure high value data. Implementation of proactive measures to enhance accuracy and effectiveness of DLP tools. Provides 24x7 on-call support, which has roaster that is rotated. Utilizes existing tools and leverage innovative solutions to automate tasks with an emphasis on scalability and reliability. Provides technical support for activities that improve the security posture of client networks. Updates incident, request and change management records. Participate in problem management and RCA analysis.

. Execute Mechanical Maintenance tasks with quality Supervise mechanical maintenance tasks to ensure quality and timely completion and as per planning Mobilize resources for day-to-day mechanical maintenance activities Ensure compliance to procedures and best practices Assist respective discipline Manager in Spares identification for procurement Prepare mechanical maintenance budget Analyse Mechanical Maintenance cost and budgeting Prepare audit related documents for manager Conduct regular Troubleshooting and analysis when appointed as a member of RCA team Collate discipline data for performance monitoring and reporting Contractor management Participate in Reliability Integrity studies as identified Implementation of recommendations Carryout preservation activities as per schedule Identify interact with Workshop for repair activities Knowledge management activities for self subordinates as applicable Maintain history/ records Maintain integrity of maintenance SAP-PM and SAP-MM data, analysis and costs - by timely and correct data entries and validations Facilitate and support minor projects activities Supervise and mobilize resources for shut down jobs as per plan Carry out LLF as per plan Ensure that all pending jobs are promptly entered into SAP-PM system Weekly preparation of maintenance KPIs of Mech. Ensure improvement in availability of equipment Timely adherence to audit schedules Ability to Minimize production/ quality loss in event of unplanned failure Ensure compliance of mandatory trainings. Inventory control of Mechanical spares. Ensure Shutdown jobs execution as per schedule. Maintaining IMS documents for Mechanical Maintenance HSEF compliance (RESOP, MIQA, CFA, DOSHE mandatory trainings). Education Requirement : Diploma/Bachelors degree in Mechanical/ Production Engineering Experience Requirement : At least 2 years (for Degree)/ 7 years (for Diploma) of maintenance experience with few years experience at plant Skills Competencies : A. Core RIL Competencies Passion to excel Entrepreneurial Mind-set Managing Ambiguity Detail Orientation Lifelong Learning B. Core Domain Competencies Mech equip - Periodic, Proactive and shutdown maintenance Repair Refurbishment Troubleshooting Analysis Turnaround shutdown coordination Contractor Management C. Business / Function-specific Competencies (Technical /Functional) Knowledge of various Codes Standards Teaming Effective Execution Health and Safety .

. Execute Mechanical Maintenance tasks with quality Supervise mechanical maintenance tasks to ensure quality and timely completion and as per planning Mobilize resources for day-to-day mechanical maintenance activities Ensure compliance to procedures and best practices Assist respective discipline Manager in Spares identification for procurement Prepare mechanical maintenance budget Analyse Mechanical Maintenance cost and budgeting Prepare audit related documents for manager Conduct regular Troubleshooting and analysis when appointed as a member of RCA team Collate discipline data for performance monitoring and reporting Contractor management Participate in Reliability Integrity studies as identified Implementation of recommendations Carryout preservation activities as per schedule Identify interact with Workshop for repair activities Knowledge management activities for self subordinates as applicable Maintain history/ records Maintain integrity of maintenance SAP-PM and SAP-MM data, analysis and costs - by timely and correct data entries and validations Facilitate and support minor projects activities Supervise and mobilize resources for shut down jobs as per plan Carry out LLF as per plan Ensure that all pending jobs are promptly entered into SAP-PM system Weekly preparation of maintenance KPIs of Mech. Ensure improvement in availability of equipment Timely adherence to audit schedules Ability to Minimize production/ quality loss in event of unplanned failure Ensure compliance of mandatory trainings. Inventory control of Mechanical spares. Ensure Shutdown jobs execution as per schedule. Maintaining IMS documents for Mechanical Maintenance HSEF compliance (RESOP, MIQA, CFA, DOSHE mandatory trainings). Education Requirement : Diploma/Bachelors degree in Mechanical/ Production Engineering Experience Requirement : At least 2 years (for Degree)/ 7 years (for Diploma) of maintenance experience with few years experience at plant Skills Competencies : A. Core RIL Competencies Passion to excel Entrepreneurial Mind-set Managing Ambiguity Detail Orientation Lifelong Learning B. Core Domain Competencies Mech equip - Periodic, Proactive and shutdown maintenance Repair Refurbishment Troubleshooting Analysis Turnaround shutdown coordination Contractor Management C. Business / Function-specific Competencies (Technical /Functional) Knowledge of various Codes Standards Teaming Effective Execution Health and Safety .

You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Chief Technology Office team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Drives the daily activities supporting the standard capacity process applications Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses Considers upstream/downstream data and systems or technical implications Be accountable for making significant decisions for a project consisting of multiple technologies and applications Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Software engineering concepts and 3+ years applied experience. Hands on experience cloud technologies such as Azure AD, AWS, or Google Cloud, along with expertise in Active Directory, Active Directory Federation Services, Powershell, Python scripting, and automation of manual tasks. Understanding of business technology drivers and their influence on architecture design, performance, monitoring. Experience in various infrastructure technologies. Manage to conceptualize, initiate, and successfully deliver multiple IT projects on time. Articulating technical strategies to more experienced management. Communicating complex technical concepts in understandable terms Preferred qualifications, capabilities, and skills API development is preferred. Familiar with cloud infrastructure management. Site Reliability Engineering (SRE) with a focus on automating manual tasks. Proficient in incident management, change management, and root cause analysis (RCA). Familiarity in performance monitoring and building dashboards using Splunk and Grafana. Managing configuration drift through Microsoft Desired State Configuration (DSC)

Walk-in Drive for Quality Analyst & Quality Team Lead- 3rd June 25 Timings: 11:00AM- 12:00PM Shift: Night Shift(US Shift) Work Location: Sholinganallur_Chennai JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

Role & responsibilities Job Title: Senior Manager (Network) Job Location: Bangalore Department: Network Experience: 6+ years relevant experience. Education MBA from IIMs / Tier 1 B-Schools preferably Short Descriptions: 1) Responsible for managing site-level operations by identifying and resolving operational issues, analyzing dashboards to reduce losses, managing pendency, and ensuring smooth warehouse functions. 2) Experience in warehouse/logistics operations, RCA preparation, stakeholder coordination, and technical troubleshooting is essential. 3) Skillset : MS Excel, Data Analysis, Communication Skills Interested candidates please apply here. Also share your profile to chidananda@manpower.co.in; Best Regards, HR Team Manpower Group Preferred candidate profile

Key Responsibilities: 1. Product Development Management Define and manage the product roadmap , ensuring alignment with business goals. Work closely with developers, designers, and QA to track sprints, releases, and feature delivery . Monitor project budgets and resource allocation , ensuring efficiency. Identify and mitigate risks, dependencies, and bottlenecks proactively. Ensure proper documentation of feature requests, change logs, and technical decisions . 2. Product Implementation & Deployment Collaborate with clients and internal teams to ensure smooth implementation of the product . Track and resolve implementation challenges, including infrastructure, data migration, and integration issues . Define and oversee go-live strategies, user acceptance testing (UAT), and training . Address customer pain points, bugs, and issues , ensuring timely resolution. Lead post-implementation reviews to gather feedback and identify areas for improvement. 3. Tracking & Reporting Maintain a centralized tracking system for all ongoing projects, sprint statuses, and implementation progress. Lead regular review meetings to discuss issues, blockers, and progress updates with cross-functional teams. Oversee root cause analysis (RCA) for critical issues and ensure corrective actions. Provide periodic status reports to leadership on key metrics, timelines, and budget adherence. Key Skills & Competencies: Strong knowledge of Agile & Scrum methodologies (PMP, CSM) Experience in managing end-to-end software product lifecycles . Ability to track and manage multiple projects, resources, and deadlines effectively. Strong communication skills to coordinate between product, tech, and implementation teams . Hands-on experience with JIRA, Confluence, or other project tracking tools . Preferred Qualifications: 7+ years of experience in project management roles within product development or software implementation. Experience in SaaS, enterprise software, or tech product companies is a plus.

HCLTech Walk-in Drive for Quality Analyst- 14th of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

Posted on: 6/10/2025 - Application Deadline: - Were looking for a This role is Were looking for an Junior Engineer We are seeking a highly motivated Junior Engineer to join our dynamic team. As an intern with 0- 6 months of experience, you will work on cutting-edge technologies including .NET Core, microservices, REST APIs, React, and SQL databases. If you have a strong foundation in C#, and React and a keen interest in cloud computing (preferably AWS) and AI, we want to hear from you! In this role, you will Develop, test, and deploy applications using .NET Core, C#, and React. Write clean, scalable, and efficient code. Design and implement microservices-based architectures and RESTful APIs to support scalable and robust applications. Create responsive and interactive user interfaces using React. Collaborate with UX/UI designers to deliver a seamless front-end experience. Work with SQL/ No SQL databases to design, query, and optimize data storage solutions. Leverage basic knowledge of AWS to integrate and deploy cloud-based services. Stay current with emerging technologies and industry trends, with a particular interest in AI. Participate in code reviews and contribute ideas to improve overall development practices. Work closely with cross-functional teams including development, QA, and operations to ensure successful project delivery. Communicate effectively to understand project requirements and provide timely updates. Participate in agile activities like sprint planning, and technical design reviews; provide input as appropriate. Participate in key architectural decisions and design considerations. Troubleshoot complex production issues and provide detailed RCA. You ve Got What It Takes If You Have Bachelor s or master s degree in Computer Science or a related field with an enthusiastic mindset of Want to Learn a lot . 0-6 months of experience with active hands-on development experience in C#, .Net Core, and/ or React. Exposure to developing Microservices, RESTful services, or other SOA development experience (preferably AWS). knowledge ORM like Entity Framework, NHibernate, or similar. Strong in OOPs and Good to have exposure to design principles like SOLID, KISS. Knowledge of working on projects with public cloud providers like Amazon Web Services is a plus. Knowledge of Advanced front-end development frameworks and platforms, React knowledge is a plus Knowledge of relational databases such as Microsoft SQL Server/My SQL. Exposure to other non-relational DBs like DynamoDB is a plus! Knowledge of Scrum or other Agile development methodologies Excellent analytical, quantitative, and problem-solving abilities. Conversant in algorithms, software design patterns, and their best usage. Good team player with the ability to perform in a fast-paced work environment. Strong interpersonal, written, and oral communication skills. Passion for continuous process and technology learning and improvement.

This is a generic test position that will be used for selected candidates already provided. This is left intentionally simplified as we have candidates identified Solid experience in Manual testing Experience in Automation and Performance Testing Requirements review and understanding for test planning Design and execute test strategy and planning for end-to-end solution testing Perform RCA and TEA and document corrective actions Experience in telecom solution environments (UC, CC, etc.) Contribute to optimizing regression and sanity test suites. Integration with project teams for status updates and issue identification Agile and waterfall methodologies Clear communication of issues and supporting data

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Indegene is looking for Project Manager to ensure successful on-time and on-budget delivery of projects. Responsibilities include determining project scope, timelines, tracking project progress and measuring outcomes. Understand project scope, goals and deliverables of the Project. Effectively communicate project requirements to team members and stakeholders in a timely and clear fashion by Identifying and managing project dependencies and critical path. Help project team to plan and schedule project timelines and milestones using appropriate tools. Liaise with project stakeholders on an ongoing basis. Identify and resolve issues and conflicts within the project team. Develop and deliver progress reports, proposals, requirements documentation, and presentations. Determine the frequency and content of status reports from the project team, analyse results and troubleshoot problem areas. Define project success criteria and disseminate them to involved parties throughout project life cycle. Conduct project post mortems and create recommendations report in order to identify successful and unsuccessful project elements. Develop best practices and tools for project execution and management. Strong Project Management skills, with the ability to manage multiple, complex projects. Rigorously Managing scope to ensure commitments are achieved within agreed time, cost and quality parameters with focus on delivering the business benefits. Identifies and resolves Issues Risks proactively. Track and control financial objectives such as Gross Margin and Productivity. Should have at least 2+ year experience in delivery projects using Agile methodology. Must be able to create slide decks and make pitches to customers. Must be able to draft Statement of Work, closing the scope correctly and provide pricing based on approved rate cards Below are the expectations from Business Team: Lead a team of Project coordinators/associates PM for specific key projects Back-up for project coordinators/associates during their absence or to manage peak volumes Be open to play Account Manager role when required Responsible for all operational metrics and continuous improvement Will eventually get into partial or full operations role base on progression Around 6+ years of experience in Project Management capacity ideally in Web/Application based projects, including all aspects of process development and execution. Good to have Experience in Project Management tools, familiar in MS office, working knowledge of latest technologies. Experience in SVN, Confluence, JIRA, Kanban boards or similar service mgmt would be an added advantage. Experience at working both independently and in a team, collaborative environment is essential. Strong written and oral communication / presentation skills Passion for networking and updating with the latest technology developments and relate it to various projects. Adept at conducting research into project-related issues and products, able to learn, understand, and apply the same. Experience in Life-science organizations would be an added advantage. Ability to create RCA documents and manage escalations. Any Bachelor s Degree or Master Degree

Job Title Quality Engineer - DEFOA Job Description Job title: Quality Engineer- DEFOA Your role: Applies sophisticated risk assessment methodologies such as Failure Mode and Effects Analysis (FMEA) and Fault Tree Analysis (FTA) to identify and evaluate intricate potential hazards, meticulously assessing risk severity and probability, and devising comprehensive risk control strategies. Leads the production of Safety/Compliance Engineering documents ensuring accuracy and completeness in documentation and compliance with regulatory standards and company policies. Conducts timely and detailed safety/compliance engineering tasks, including assessing the safety/compliance of designs, analyzing test and performance data, and conducting root cause analysis to identify and resolve issues. Analyzes market feedback and collaborates with cross-functional teams to develop and implement corrective actions and improvements to enhance product safety and compliance. Provides expert guidance and support to organizational units in addressing safety/compliance engineering deficiencies, offering insights and recommendations to optimize processes and mitigate risks. Delivers detailed safety reports and articulates comprehensive risk mitigation strategies to stakeholders, including senior management and regulatory bodies, ensuring clarity in communication and facilitating informed decision-making processes. Navigates intricate regulatory landscapes and emerging industry standards, integrating new knowledge into robust safety protocols to ensure steadfast compliance and uphold operational excellence. Acts as a subject matter expert on safety and compliance matters, providing guidance and support to internal teams and external partners as needed, develops and delivers training programs for internal teams on product safety principles, compliance requirements, and best practices. Contributes to the continuous improvement of safety and compliance processes and methodologies, identifying opportunities for optimization and implementing solutions to drive efficiency and effectiveness. Youre the right fit if: (4 x bullets max) 1. Experience- 8+years of industry Experience- prefer candidates from Coil manufacturing experience. 2. Skills- Safety Quality Management. Data Analysis Interpretation Design for Quality (DFQ) Root Cause Analysis (RCA) CAPA Methodologies Regulatory Requirements Privacy, Safety and Security Risk Assessment Technical Documentation Continuous Improvement Product Quality and Reliability 3. Education- Bachelors Degree in Electrical or Electronics Engineering (Prefer). 4. Anything else-Good communication skill, Critical Thinking, Quality mindset. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Taking care of overall Facility Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil Plumbing Corrective maintenance calls. Provide daily reports on TT closures open cases RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap Garbage/ waste disposal. Handling agency staff overall shift. Diploma or Degree in Electrical/ Instrumentation/Electronics Engineering with 5 years of experience. Diploma or Degree in Electrical/ Instrumentation/ Electronics Engineering with 5 years of experience.

Taking care of overall Facility Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil Plumbing Corrective maintenance calls. Provide daily reports on TT closures open cases RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap Garbage/ waste disposal. Handling agency staff overall shift. Diploma or Degree in Electrical/ Instrumentation/Electronics Engineering with 5 years of experience. Diploma or Degree in Electrical/ Instrumentation/ Electronics Engineering with 5 years of experience.

Understand customer NPD process, challenges, and requirements Propose improvements and systems. Propose Digitalization roadmap. Presentations, demo, UAT, and implementation of NPD, APQP, PPAP, and FMEA software Project Management Required Candidate profile Min 2+ yrs exp in quality planning in manufacturing Knowledge of APQP, PPAP, FMEA, IATF, VDA requirements & documentation Excellent communication, confident, pleasing personality. Perks and benefits *5 days working *Medical Insurance *Gratuity

Adv Engineer: Skid Engineering / Piping Layout: JD: DIRECTLY ACCOUNTABLE for: Preparation of Basic/Detailed engineering deliverables consisting of Plot Plan, Equipment GA, Piping Layout, Pipe Rack Study Sketches, Vessel Nozzle Orientation, Vent and Drain Piping Layout, Process and Utility Piping Design Drawing, Line List, Critical Line List, Skid Fabrication & transportation documents while ensuring compliance to UOP s technical specification, Process and Procedures. Incorporating the requirements of Local/statutory Requirements viz factory inspector, Oil Industry Safety Directorate(OISD), Indian Boiler Regulation(IBR), chief controller explosives(CCoE/PESO), tariff advisory committee (TAC), pollution board, local bodies, aviation authorities, and should have good knowledge of hazardous area classification. Studying and appraising applicable codes on a Project, standards & statutory regulations, Site design data including facilities around the plot. Providing inputs to Structural, Static, Rotary, electrical / instrumentation groups for various purposes. Providing Guidance and review of 3D software (e.g. PDS, PDMS, Plant 3D etc.) database set-up by Detailed Engineering Contractor (DEC) at the beginning of Project. Inspection and testing of piping skids/ modules during fabrication/ construction for conformance with project equipment requirements and applicable codes. Routing of Stress Critical line. Shall be well versed with Piping Stress, Piping Material and Different Specialties. Providing inputs to procurement process consisting of preparation of material/ purchase requisitions (for bids, for ordering, for costing exercises, design specific QA/ QC requirements etc); conducting evaluation of vendor bids including liquidating of TQ s etc; conducting review of vendor engineering deliverables (like data sheets, drawings etc). Meeting expectations for delivering sales support and on-site technical services to customers for existing units etc. Preparing/ reviewing and/ or approving following documents either created by in-house engineering team or by a team from third party agencies: General Arrangement and Piping Layout within the Skid or within the Module including pipe supports to allow for safe operation and maintainability consistent with Industry standard and practices. Piping isometric drawings along with the Bill of Material consistent with piping layout. Candidate should have thorough knowledge of 3D software and Responsible for leading 3D modelling effort and reviews using SPR, Navisworks software or some other similar software. Reviewing the work of others in the group for technical accuracy and compliance with established guidelines and procedures and be the approver for all piping related deliverables. Ensuring to meet customer satisfaction requirements, including UOP Quality standards and UOP technical standards. Actively participating to ensure that ISO 9001 certification is maintained. Providing input and participating in vendor performance evaluation reviews, project close-out reports and subsequent meetings. Acting on applicable specialist group-related RCA s (root cause analysis) for CAPA s (corrective & preventive actions) that come out of these reviews. Following-up on items and lessons learned for applicable specialisation as captured thro RCA s for a CAPA, field reports, establishing root cause and implementing corrective actions. Providing deliverables within budgeted cost and schedule at a high level of quality Communicating with project manager on a regular basis regarding progress, changes & schedule. Keeping up to date with current technology developments in area of expertise and sharing this knowledge with others, where appropriate through leadership of Community of Practices. Managing applicable specialist group-related documentation and working with the Team to implement the Document Management system to ensure alignment with work process. Supporting and following corporate HS&E policies, in relation to Office & Field Safety practices and engineering design policies. Additional Position Accountabilities include: Identifies needs and opportunities for Work Process and Productivity improvements (in area of expertise) and provides necessary oversight through implementation Sets technical standards, policies, and procedures in area of expertise Coordinate revisions and improvements going forward Supports the Manager for development and maintenance of outside supplier relationships, as assigned Explains UOPs philosophy regarding equipment issues to internal and external customers Represents area of expertise on UOP equipment teams, as assigned Minimum Required Competencies : Relevant 8+ years of experience in detailed engineering Skid Engineering &/or Piping Layout discipline for the petroleum refining & petrochemical industry. Candidate shall have an excellent knowledge of Principles, Practices and Procedures related to piping engineering. Excellent knowledge of B31.3 Piping Code. Expertise in Plot Plan, General Arrangement, Skid Engineering and Piping Layout within the Skid or within the Module including pipe supports. Candidate shall have knowledge and competency with 3D modeling. Review of piping isometric drawings along with the Bill of Material consistent with piping layout. Has prior experience of design and analyzing piping systems. Experience/ Knowledge of inter-disciplinary linkages & interdependencies. Understanding of Equipment Design and Fabrication techniques, standards and tools. Excellent interpersonal and communication skills to be used at the international level with colleagues worldwide . BASIC QUALIFICATIONS: Minimum bachelor s degree in mechanical. Master s degree may be an asset. Able to communicate effectively in English. ADDITIONAL QUALIFICATIONS: Good analytical skills and sound judgment. Highly motivated, Independent and Team player Negotiation skills and business acumen are an advantage

L1/L2 Application support, Troubleshooting with Low Dev or coding experience, .NET, SQL, MS-SQL Database, IIS, Apache, Tomcat, Operational skills: Problem Analysis skills, RCA Skills, Communication, documentation skills" Role: Application Support Engineer Expected Date of Joining: Apr 30, 2025 Key Responsibilities Skills Shifts- UK Shifts Work Location Bangalore L1/L2 Application Support Engineer - 2-5 years experience in L1/L2 Application support, Troubleshooting with Low Dev or coding experience , .NET, SQL , MS-SQL Database, IIS, Apache, Tomcat, Operational skills : Problem Analysis skills, RCA Skills, Communication, documentation skills. skills : Problem Analysis skills, RCA Skills, Communication, documentation skills.

Responsible for Production planning ,finite scheduling with plant team to ensure the efficient delivery of inventory, service and cost objectives. Manage FG inventory, highlight risks of CFR cuts, come up with RCAs and ensure CFR of 98%+ Required Candidate profile Good exposure into continuous improvement initiatives improve processes, cost reduction ideas, supply chain cost optimization opportunities, or business process initiatives.

ROLE AND CONTEXT NEED TO DO NEED TO KNOW Purpose: The job holder is responsible to lead and manage the end-to-end lifecycle of Vulnerability Assessment and Penetration Testing (VA/PT) for all digital assets and applications at Adani Ports and Logistics, ensuring timely execution, risk mitigation, and compliance with cybersecurity standards. Main Priorities: Plan and execute VA/PT projects across digital assets. Identify, assess, and report vulnerabilities and risks. Collaborate with IT and development teams for remediation. Ensure compliance with cybersecurity standards (ISO 27001, NIST, GDPR). Provide regular updates and final reports to stakeholders. Drive continuous improvement in VA/PT processes. Key Outputs: Project plans, Gantt charts, and KPIs for VA/PT activities. Detailed vulnerability and penetration testing reports. Risk assessments and prioritized remediation strategies. Compliance documentation and incident RCA reports. Final project summaries and executive reports. Technical documentation and internal training materials. Continuous improvement and lessons-learned reports. Relationships: Internal - ICD External - Client Reportees: NA Key Performance Metrics: Timely execution of VA/PT projects. Number and severity of vulnerabilities identified and remediated. Compliance rate with security standards and frameworks. Stakeholder satisfaction with reporting and communication. Reduction in incidents caused by known vulnerabilities. Effectiveness of training and awareness programs. Qualifications: Bachelor s degree in Cybersecurity, IT, Computer Science, or a related field. Skills/ Knowledge: Strong understanding of VA/PT methodologies and tools (e. g. , Nessus, Metasploit, Burp Suite). Familiarity with operating systems, network protocols, and security frameworks. Knowledge of ISO 27001, NIST, GDPR compliance. Strong project management and documentation skills. Excellent communication, leadership, and problem-solving abilities. Certifications (if any): CEH, Security+, OSCP (preferred) or equivalent cybersecurity certifications Experience (add relevant Exp also) 5-8 years in cybersecurity. Minimum 3-4 years in vulnerability assessment and penetration testing.

Note: This is a Problem Management position that requires hands-on experience in Problem Management, RCA management, and KEDP (known error database). Job Description: Role: Problem Management Administrator Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: 24 x7 Flexible Rotational hours (Including Night Shift) Position Overview: We are seeking a detail-oriented and proactive Problem Manager to join our IT department. The Problem Manager will be responsible for managing the Problem Management process, identifying root causes of incidents and recurring issues, and implementing preventive measures to minimize their impact on business operations. This role requires strong analytical skills, technical expertise, and the ability to collaborate effectively with cross-functional teams. Also support on Service Level Management practice. Key Responsibilities: Lead the Problem Management process, including identification, analysis, investigation, and resolution of root causes for incidents and recurring issues. Collaborate closely with Incident Managers, Service Desk teams, and other IT stakeholders to prioritize and resolve problems impacting service delivery and operational efficiency. Conduct root cause analysis (RCA) sessions to identify underlying causes of problems, document findings, and develop corrective and preventive actions (CAPAs). Manage problem records in the IT service management (ITSM) system, ensuring accurate documentation, categorization, prioritization, and timely resolution of problems. Implement and maintain problem management strategies, policies, and procedures aligned with ITIL best practices to drive continuous improvement and minimize the impact of incidents on business operations. Develop and analyze problem management metrics, KPIs, and reports to measure performance, identify trends, and track the effectiveness of problem management activities. Coordinate with Change Management, Release Management, and Configuration Management teams to ensure alignment and integration of problem management activities with other IT service management processes. Participate in major incident reviews, service reviews, and post-implementation reviews to identify lessons learned and implement improvements in problem management processes and procedures. Provide guidance and support to junior problem management staff, fostering a culture of continuous improvement and knowledge sharing within the team. Stay current with industry trends, best practices, and technologies related to problem management and IT service management. Requirements: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). Proven experience (4-5 years) in problem management or incident management roles within a corporate IT environment, with a strong understanding of IT service management principles and methodologies. Technical proficiency in conducting root cause analysis (RCA) and problem resolution across IT infrastructure, applications, and services. Experience with IT service management tools (e.g., ServiceNow, BMC Remedy) and familiarity with ITIL framework. Strong analytical and problem-solving skills, with the ability to effectively prioritize and manage multiple problems and projects simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively at all organizational levels. ITIL Foundation certification or higher-level ITIL certifications preferred. Experience in managing problem management processes in a complex organizational environment.

1. Responsibilities Daily prioritization and assignment of defects during the feature development phase or maturation phase of the program Together with the Delivery QA lead, responsible for establishing the appropriate workflow in JIRA for defect management. This should align wherever possible to the standard program approach and exceptions only introduced for critical customer requirements Remove blockers wherever possible to ensure continuous working of defects and escalate to Solutions Manager when blocker cannot be removed by the Error Manager Create and support JIRA dashboards on defect work that provide input to the program health QA dashboard Raise the alarm when defect metrics are not being met or bottlenecks in the process exist Responsible for RCA when program targets on defects are not being met Responsible for escalating performance issues when KPI goals are not being met Work with Delivery QA Lead and counterparts on other programs to implement process improvements for defect work Manage backlog of defects for the maturation teams (delivery only) when in this phase of the program (Open Question for Standard Product and for defects during feature work?) Facilitate triage meetings Ensure defects are scheduled accordingly and monitor the through put of defect closure Represent your program for the periodic health of program review within the delivery team Responsible to provide metrics to evaluate state of the system, bug fixing velocity, bug closing velocity and prediction models 2. Authorities To conduct bug triaging sessions with the team Authorized to initiate RCA for recurring bugs Authorize to ask for fix versions of the bugs(commitments from engineering teams) in order to predict and communicate to customer point of contact for Error Management process

Role & responsibilities Must have 9 years exp in quality function within the cable or wire manufacturing industry. Strong knowledge of cable testing standards (e.g., IS, IEC, ASTM, and GR-20). Proficiency in tools like 8D, 5 Why, Fishbone Analysis, SPC, Minitab (preferred). Experience using ERP systems such as SAP for quality documentation and reporting. Ability to lead internal teams and interact confidently with customers and external auditors. Monitor and analyses In-process and Final Inspection data for cables, ensuring defect-free product delivery. Lead Root Cause Analysis (RCA) and Corrective and Preventive action (CAPA) for internal failures and customer complaints. Coordinate with Production, R&D, and Supply Chain teams to drive improvements in material quality and process stability. Ensure Cable approvals and qualifications. Supervise Quality Inspectors and lab personnel in day-to-day inspection and testing activities. Checking and maintaining Documentation, Customer reports, SOPs, and Control plans . Manage Customer Audits, Third-party Inspections, and Quality reviews . Monitor New Product Development (NPD) through qualification testing, trials, and validation. Ensure compliance with ISO, BIS, UL, CE , and other regulatory and customer-specific standards. Provide technical support in raw material evaluation and supplier quality initiatives.