1670 Rca Jobs - Page 43

Job Description Senior DevOps Engineer [MS Azure] Experience Range 10 - 12 YOE Location Requirement Bangalore Whitefield [Work from Office] Operational Reqd. IST working time with Evening overlap with USA timings Responsibilities Collaborate with and contribute to the DevOps architecture and platform of the Central DevOps team. Own DevOps backlog, planning and delivery for a Product team assigned GitOps - Infra as Code / DevOps as a Platform Service. Implement and enable CI CD DevOps as a Platform for product development teams. Contribute to Design documentation and product DHF (requirements, design, verification, TDRs) Work in an Agile development model and participate in program and product increment activities. Drive FMEA Deliver Runbook/ User Manuals/ Standard Operating procedures. Engage in Product team scrum to understand contributing areas, review, plan and deliver on priorities. As an SME of Cloud Infra, Tools and Process - Collaborate with the product team in troubleshooting issues, RCA s, maintaining, sustaining and improving the Infra and process. Develop modules as reusable components. Infra and Product Monitoring and alerting Response to incidents engineering and production Own Site Reliability Engineering activities Cyber Security - Review and address Non-conformances and vulnerability mitigations. SRE - Certificate renewals, Infra uptimes Prioritize and Resolve Incoming/ Open issues. Interface with Test automation teams to create and execute Continuous Test pipelines. About 12 years of experience of which at-least 8 years spent in DevOps Currently working in an US based organization Soft Skills Should be able to contribute as an individual contributor Should be able to execute his/her responsibility independently Excellent problem-solving skills and attention to detail. Focus on self-planning activities Firm with communication skills Quick learner Mandatory Skills Cloud: Azure (AKS, storage, cosmos, Postgres Redis, Key Vault), Rabbit MQ, KeyCloak ) OS: Windows, Mac Programming: PowerShell Understanding of C#, JavaScript languages, build and deployment process Build Orchestrator: GitHub Actions, GitLab CICD SCM: GitHub, GitLab Artifact Management: Artifactory, Blob Storage Quality: Dependabot, Megalinter, MSTest Automation Tools: Terraform, Ansible, Chef, Vault Containers/ Virtualization: Docker, K8S Process: GitOps, GitFlow, Branching, Versioning, Tagging, Release Nice-to-have Skills OS: Linux Programming: Python, Groovy, Shell Quality: Other MS/C# features, Sonar, Twistlock Automation Tools: Ansible, Chef, Vault Tools / Process: Iterative planning development with Agile, Confluence, Rally. Medical domain knowledge QMS process quality management Documentation tools- Myworkshop

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST INTERNATIONAL BANKING PROCESS EXP Call Callibration, Audit, Score , CSAT WFO-Gurgaon whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

Key Responsibilities: 1. Lead and Oversee Investigations Direct and manage investigations into deviations, non-conformances, product complaints, and other quality issues. Ensure that investigations are thoroughly conducted, and root causes are identified using structured methodologies (e.g., Root Cause Analysis, 5 Whys, Fishbone diagrams). Coordinate with cross-functional teams including Quality Assurance, Production, R&D, Regulatory Affairs, and others to ensure timely and effective investigation outcomes. 2. Develop and Implement Investigation Strategies Establish and execute investigation strategies for critical quality issues and ensure adherence to timelines and objectives. Prioritize investigations based on their impact on product quality, regulatory compliance, and patient safety. 3. Root Cause Analysis and Corrective Actions Lead detailed root cause analysis and implement Corrective and Preventive Actions (CAPAs) based on investigation results. Drive the development of CAPA plans to address both short-term containment and long-term systemic improvements. Monitor the effectiveness of CAPA implementation and ensure closure in compliance with quality management systems. 4. Regulatory Compliance and Reporting Ensure investigations comply with GMP, regulatory guidelines (FDA, EMA), and internal quality standards. Prepare and submit detailed investigation reports to regulatory authorities as required. Coordinate and lead responses to regulatory inspections and audits related to investigations. 5. Risk Management and Mitigation Conduct risk assessments to evaluate the potential impact of quality deviations on product safety and regulatory compliance. Work with risk management teams to identify, assess, and mitigate risks related to manufacturing processes and quality deviations. 6. Data Analysis and Continuous Improvement Use data analytics to identify trends and potential issues, providing proactive solutions to prevent future investigations. Lead initiatives to drive continuous improvement in investigation processes and overall quality systems. Foster a culture of quality excellence by promoting knowledge-sharing, best practices, and lessons learned from investigations. 7. Stakeholder Communication Provide regular updates to senior leadership on investigation progress, corrective actions, and potential risks. Communicate investigation outcomes clearly to internal and external stakeholders, ensuring transparency and alignment with organizational goals. 8. Training and Development Mentor and train junior team members on investigation methodologies, regulatory compliance, and root cause analysis techniques. Develop and implement training programs to ensure the team stays updated on the latest investigation tools, industry standards, and regulatory requirements. c. External Engagement and Industry Benchmarking Stay informed about industry trends, best practices, and regulatory changes by participating in industry forums and conferences. Conduct benchmarking to ensure that the companys investigation practices align with industry standards.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will : Oversee end-to-end health of the IWPB IT control environment, encompassing Cyber, Cloud, Architecture & Data, Systems Engineering, and IT Infrastructure globally. Instigate and manage initiatives to drive improvements to the Technology control environment including the effective design of key controls Partner with the CIO management team and other IT control owners to create effective design, monitoring, and remediation of control measures. Ensure the appropriate application of policies control standards and procedures. Support IWPB IT internal / external audit activity and internal assurance reviews. Work with Technology to monitor key control effectiveness, key control indicators, and control uplift plans. Validate control measures include RCA, KRIs, KCIs, control operation, test approaches, reviews, audits, judgment-based attestations, supplier audits, sampling of supplier procedures. Influencing, explaining and managing effective design, analysis and remediation of control measures. Work with Technology to create an effective design and efficient operation of IT controls. Accountable for the deployment of the IWPB IT s Non-Financial Risk Management Framework. Responsible for identifying emerging risks and threats and deficiencies with deployed key controls. Opine on control environment, form risk assessments, provide advice on remediation plans Requirements To be successful in this role, you should meet the following requirements: Strong knowledge of Non-Financial Risk and Information, Technology & Cyber controls. Interest or proven experience in Operational Resilience. Persistent, resilient, and resourceful; able to adapt to a complex and dynamic organisational environment. Open personality with effective communication skills. Lead and coordinate with colleagues and key stakeholders in an international team. Effective use of collaboration tools such as Sharepoint, Confluence, JIRA, and OneNote. Knowledge of HSBC corporate systems used by IT risk management, e. g. HELIOS, ARAMIS, EIM, PLADA COMET, SCOTT would be plus. Planning and project management skills. Ability to work independently with limited supervision. Communication - Ability to present complex issues confidently and concisely to Technology and DBS Senior Executives and other key stakeholders using non-technical easily understood language. Make considered decisions that protect and enhance HSBC values, reputation and business. Degree in information security, computer science or computer engineering qualifications desirable.

PYTHON PRODUCTION SUPPORT L3 Support Experience: 3-9 years Core Area : L3 PYTHON/ Application Support Role: Application Support Specialist Skills : Phyton, Oracle PL SQL, Unix No. of open Positions 5 Location: Bangalore/Hyderabad Technical Proficiency: Programming: Data Python. Should be able to solve the medium and complex programs. Hands-on experience in SQL (Pl/SQL), Unix are mandatory. Experience as a L3 support APPLICATION engineer ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt Hands-on Read and Debug Code (Java or any OOP Language) Skilled in Debugging and Troubleshooting. Ability to perform RCA "" Good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with App Dev teams and senior stakeholders" Should be ready to work from office all 5 days in the rotational shift (6 am to 11 p.m) Good to have: Candidates from BFSI domain. Unix, Pl - Sql, Python

SITA Standard Service desk is high visibility desk and Engineer Integrated Ops would be responsible to provide efficient and effective customer interface with focus on efficient and effective management of incidents lifecycle, knowledgeable engagement, overall customer satisfaction and timely escalation of issues He/She would be responsible to answer, process and route all inbound calls to the service desk, ensuring efficient and effective provision of service to SITA customers meeting the necessary Key Performance Indicators (KPI) and Service Level Agreements (SLA) Expected tasks: - Act as point of entry for all inbound first level support calls - Adhere to published Service Desk processes, procedures and incidence excellence guidelines at all times - Manage/process common mail box efficiently and timely convert them into incidents, change etc - Manage the efficient recording, tracking and escalation of Incidents and complaints - Ensure Customers are regularly informed on request status or incident progress - Make assessment of requests that cannot be easily categorized referring them to Service Desk Supervisor if necessary for further qualification based on agreed service levels - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business escalation procedures - When necessary Invoke escalation procedures relative to the appropriate Customer/Product/Service SLA with Fault Resolution groups - Manage the Request/Incident life-cycle, including closure, verification and customer communication - Manage communications with customers in event of scheduled/unscheduled service disruptions and/or outages - Assist when necessary in detecting possible problems and assigning them to the appropriate problem management entity/team for them to raise problem records, provide workarounds and conduct Root Cause Analysis activities (RCA) Provide exemplary customer focused support - Ensure incident reporting data integrity is maintained to the highest possible standards - Undertake any other reasonable task as requested by your manager Qualifications: - Graduation Degree from a recognized university - CCNA/CCNP & ITILV3 preferred Experience: - Minimum 2 year of experience in customer facing role/technical support/incident management roles - Network troubleshooting skills preferred - Basic understanding on LAN and WAN devices and cloud services & connectivity preferred Global Delivery & Operations

Job Title Systems Configuration Engineer Job Description Job Title Systems Configuration Manager (Master data management) The Systems Configuration Manager (Master data management) is responsible for implementing tailored process development activities for mid complexity projects, integrating design for product development lifecycle management, executing complex processes and adhering to safety, regulatory, and environmental requirements, working under limited supervision. The role is the representative of product data management in multi-disciplinary teams ensuring best in class transition from development to service implementation aligns process requirements with product specifications and service criteria, ensuring that process capabilities meet the specified criteria. The role embraces lean principles and continuous improvement methodologies to drive productivity enhancements within the production environment. The role recognizes the value of delivering solutions through modular standardized designs, enabling efficient processes throughout product development and maintaining quality standards and regulatory compliance. Job Responsibilities: Ensures the implementation of process development activities specifically tailored for mid complexity projects to streamline procedures, enhance efficiencies, and ensure optimal outcomes within the defined project scope. Build and maintain catalog in Windchill, SAP, eDMR, Sofon, Apttus. Create C-BOM and E-BOM. Create and maintain the variant configurator rules. Leads timely release of Bill of Materials (BOM) and routes Master data, facilitating seamless integration of product specifications and ensuring efficient execution. Oversees the implementation of complex processes and standards and ensures strict adherence to safety, regulatory, and environmental requirements, alongside local laws, company general business principles, and other relevant policies. Addresses diverse complex product industrialization challenges through innovative problem-solving, exercising sound judgment in selecting methods and techniques to devise effective solutions tailored to specific circumstances and requirements. Fosters productive relationships, disseminates expertise, and exerts influence within cross functional project teams and peer groups, showcasing comprehensive mastery of the specialized domain. Preferred Skills: 5 + Years of experience in Master Data Management (MDM) preferably in IT/ Software Experience SAP MM / HANA Troubleshooting Root Cause Analysis (RCA) Product Lifecycle Management (PLM) Business Acumen Six Sigma Regulatory Compliance Project Management How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Create Annual Activity Planner and share with the client and TPV. Approve and Publish Final Version of Agreed Annual Payroll Calendar and system set up . Agree password format for the year Service Delivery Act as First point of escalation for payroll queries. Handle all the non-Payroll related tickets under the correct function . Mass upload, master data processing in hrX (only if applicable) Exchange event monitoring (only for hrX clients) Manager RCA - Arrange RCAs. validate quality Etc LVMS or BO reports to ensure all the ticket are close on time by TPV Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs) and CLIENT Solution workbook Responsible for the resolution of Technical/Functional issues escalated from the team, CLIENT and/or Partner and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate SLA Reporting Cross check the KPI with the real results and report to TPV to identify and correct any deviation Updating of SLA and fail reason in LVMS reported on monthly bases. Change Requests Check Client/Strada CSW/SOW for compliance Check Strada/TPV CSW/SOW for compliance Notify PSM on Change Requests raised Apply the CR process as per VPS 3.0 std. process Update CSW and get client s approval on the changes in Docs Escalations SPOC for TPV s First Escalation point for Clients. Include in RAG the escalations with PSM help Manage issues that need to be escalated - TPV related Security and Compliance Initiate SI process in case any SI detected by PSA Perform SOC1 Controls Hyper-care Participate in Hyper care calls Collaboration with Project Manager, PSM and OA team for Integration Support etc Supporting and Validating the test performed during pre-go live phase. (UAT/SIT testing and data mapping configuration, support in process definition) VPS process Walkthrough call with all the new CLIENTs during Hypercare Governance Manage regular Operations calls (Corrections call/Post-payroll call etc) Prepare post payroll Review Deck. Manages Operational Plan to track actions/issues. Manage issues that need to be escalated - TPV related Ensure adherence to all agreed schedules as per SOW for Client/TPV Collaborate with PSMs to ensure on the quality of services provided by the TPV provided to the client. Requirements 2+ years of client /vendor management experience in similar industries Experience in leading and handling client call 3 years Degree/Dipolma

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. . It s why we re so driven to connect passion with purpose. Our team s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Delivery Key responsibilities: Daily Collaborating with PSA s to track payroll progress according to the approved timeline. Evaluate priority issues with PSA agents on a daily basis and confirm proper follow-up. Handling client / TPV concerns and relationship building. Monthly Creating Service Review presentations (TPV countries) and conducting client calls. Check and authorize TPV invoices promptly, ensuring they comply with the SOW and that POs are correct and valid. Generate billing data for the client and ensure it is properly invoiced to the customer Guarantee precise and timely completion of the Client footprint and Margin file. Governance call with Parthers Support PSA during post payroll calls and correction ( For the countries with challenges ) Cross check BO entries are updated accuratley, LVMS miss comments to be reviewed. Adhoc Global Hypercare log preperation and leading of calls Conducting payroll walkthrough for newly onbaorded customers Access managemnt approvals for client specific Managing and driving remediation account processes Check process related documents are updated with latest information Inspect and endorse BRD documents. Conduct hypercare calls based on payroll timelines, ensuring alignment with projects. CR management - Moving CRs in sales force for client approval. Signing of the CR to TPVs post analysing the cost and effort ( Negotiating with Vendor on price if the cost doesn t seems reasonable) Review and approval of RCA before forwarding to the client. Managing security inscident process by aligning with SI team, partner ( If applicable ), CSL and client. Assisting in panel interviews. Taking lead on complex CRs ( Entity creation, descope etc) Cordination with commercial team , TPV and client for descoping activities of accounts. Quarterly access review management Take lead in client specific testings on new system releases and CRs. Audit support based on customer requirement Contract renewals and modification support Raising RR request based on project requirement Attend or facilitate internal meetings Cordinate with ITSCO for technical support. Annual Year End activities management. CPI indexation review for vendors Requirements Minimum 5 years experience with Payroll and HR operations in CLIENT facing situations 3 years Degree/Diploma Exceptional influencing skills, both internally and externally Effective at managing both up and down the organizational chain via communications through to execution. Change management experience Experience of working in a complex matrix structure Understanding of delivery models from global delivery centre perspective Highly flexible approach to working hours/ travel Take ownership and be responsible within the activities of the role Ability to identify and mitigate risks Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint Flexibility to support a global and fast paced environment Attention to detail Excellent written and verbal skills

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

This position is responsible for day-to-day administration of NextGen AV, EDR DLP. Troubleshooting experience on various NextGen AV EDR products like MS Defender , CrowdStrike and SentinelOne. .Apply investigation techniques to document root cause and impact of security incidents. Hands-on implementation experience of DLP technology across large enterprises. Troubleshooting expertise on various DLP OEMs; Symantec, Forcepoint MacAfee. Monitor and respond to alerts generated from the DLP systems and other technologies. Collaborate with business groups to help them identify, classify, and secure high value data. Implementation of proactive measures to enhance accuracy and effectiveness of DLP tools. Provides 24x7 on-call support, which has roaster that is rotated. Utilizes existing tools and leverage innovative solutions to automate tasks with an emphasis on scalability and reliability. Provides technical support for activities that improve the security posture of client networks. Updates incident, request and change management records. Participate in problem management and RCA analysis.

. Execute Mechanical Maintenance tasks with quality Supervise mechanical maintenance tasks to ensure quality and timely completion and as per planning Mobilize resources for day-to-day mechanical maintenance activities Ensure compliance to procedures and best practices Assist respective discipline Manager in Spares identification for procurement Prepare mechanical maintenance budget Analyse Mechanical Maintenance cost and budgeting Prepare audit related documents for manager Conduct regular Troubleshooting and analysis when appointed as a member of RCA team Collate discipline data for performance monitoring and reporting Contractor management Participate in Reliability Integrity studies as identified Implementation of recommendations Carryout preservation activities as per schedule Identify interact with Workshop for repair activities Knowledge management activities for self subordinates as applicable Maintain history/ records Maintain integrity of maintenance SAP-PM and SAP-MM data, analysis and costs - by timely and correct data entries and validations Facilitate and support minor projects activities Supervise and mobilize resources for shut down jobs as per plan Carry out LLF as per plan Ensure that all pending jobs are promptly entered into SAP-PM system Weekly preparation of maintenance KPIs of Mech. Ensure improvement in availability of equipment Timely adherence to audit schedules Ability to Minimize production/ quality loss in event of unplanned failure Ensure compliance of mandatory trainings. Inventory control of Mechanical spares. Ensure Shutdown jobs execution as per schedule. Maintaining IMS documents for Mechanical Maintenance HSEF compliance (RESOP, MIQA, CFA, DOSHE mandatory trainings). Education Requirement : Diploma/Bachelors degree in Mechanical/ Production Engineering Experience Requirement : At least 2 years (for Degree)/ 7 years (for Diploma) of maintenance experience with few years experience at plant Skills Competencies : A. Core RIL Competencies Passion to excel Entrepreneurial Mind-set Managing Ambiguity Detail Orientation Lifelong Learning B. Core Domain Competencies Mech equip - Periodic, Proactive and shutdown maintenance Repair Refurbishment Troubleshooting Analysis Turnaround shutdown coordination Contractor Management C. Business / Function-specific Competencies (Technical /Functional) Knowledge of various Codes Standards Teaming Effective Execution Health and Safety .

. Execute Mechanical Maintenance tasks with quality Supervise mechanical maintenance tasks to ensure quality and timely completion and as per planning Mobilize resources for day-to-day mechanical maintenance activities Ensure compliance to procedures and best practices Assist respective discipline Manager in Spares identification for procurement Prepare mechanical maintenance budget Analyse Mechanical Maintenance cost and budgeting Prepare audit related documents for manager Conduct regular Troubleshooting and analysis when appointed as a member of RCA team Collate discipline data for performance monitoring and reporting Contractor management Participate in Reliability Integrity studies as identified Implementation of recommendations Carryout preservation activities as per schedule Identify interact with Workshop for repair activities Knowledge management activities for self subordinates as applicable Maintain history/ records Maintain integrity of maintenance SAP-PM and SAP-MM data, analysis and costs - by timely and correct data entries and validations Facilitate and support minor projects activities Supervise and mobilize resources for shut down jobs as per plan Carry out LLF as per plan Ensure that all pending jobs are promptly entered into SAP-PM system Weekly preparation of maintenance KPIs of Mech. Ensure improvement in availability of equipment Timely adherence to audit schedules Ability to Minimize production/ quality loss in event of unplanned failure Ensure compliance of mandatory trainings. Inventory control of Mechanical spares. Ensure Shutdown jobs execution as per schedule. Maintaining IMS documents for Mechanical Maintenance HSEF compliance (RESOP, MIQA, CFA, DOSHE mandatory trainings). Education Requirement : Diploma/Bachelors degree in Mechanical/ Production Engineering Experience Requirement : At least 2 years (for Degree)/ 7 years (for Diploma) of maintenance experience with few years experience at plant Skills Competencies : A. Core RIL Competencies Passion to excel Entrepreneurial Mind-set Managing Ambiguity Detail Orientation Lifelong Learning B. Core Domain Competencies Mech equip - Periodic, Proactive and shutdown maintenance Repair Refurbishment Troubleshooting Analysis Turnaround shutdown coordination Contractor Management C. Business / Function-specific Competencies (Technical /Functional) Knowledge of various Codes Standards Teaming Effective Execution Health and Safety .

You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Chief Technology Office team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Drives the daily activities supporting the standard capacity process applications Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses Considers upstream/downstream data and systems or technical implications Be accountable for making significant decisions for a project consisting of multiple technologies and applications Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Software engineering concepts and 3+ years applied experience. Hands on experience cloud technologies such as Azure AD, AWS, or Google Cloud, along with expertise in Active Directory, Active Directory Federation Services, Powershell, Python scripting, and automation of manual tasks. Understanding of business technology drivers and their influence on architecture design, performance, monitoring. Experience in various infrastructure technologies. Manage to conceptualize, initiate, and successfully deliver multiple IT projects on time. Articulating technical strategies to more experienced management. Communicating complex technical concepts in understandable terms Preferred qualifications, capabilities, and skills API development is preferred. Familiar with cloud infrastructure management. Site Reliability Engineering (SRE) with a focus on automating manual tasks. Proficient in incident management, change management, and root cause analysis (RCA). Familiarity in performance monitoring and building dashboards using Splunk and Grafana. Managing configuration drift through Microsoft Desired State Configuration (DSC)

Walk-in Drive for Quality Analyst & Quality Team Lead- 3rd June 25 Timings: 11:00AM- 12:00PM Shift: Night Shift(US Shift) Work Location: Sholinganallur_Chennai JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

Role & responsibilities Job Title: Senior Manager (Network) Job Location: Bangalore Department: Network Experience: 6+ years relevant experience. Education MBA from IIMs / Tier 1 B-Schools preferably Short Descriptions: 1) Responsible for managing site-level operations by identifying and resolving operational issues, analyzing dashboards to reduce losses, managing pendency, and ensuring smooth warehouse functions. 2) Experience in warehouse/logistics operations, RCA preparation, stakeholder coordination, and technical troubleshooting is essential. 3) Skillset : MS Excel, Data Analysis, Communication Skills Interested candidates please apply here. Also share your profile to chidananda@manpower.co.in; Best Regards, HR Team Manpower Group Preferred candidate profile

Key Responsibilities: 1. Product Development Management Define and manage the product roadmap , ensuring alignment with business goals. Work closely with developers, designers, and QA to track sprints, releases, and feature delivery . Monitor project budgets and resource allocation , ensuring efficiency. Identify and mitigate risks, dependencies, and bottlenecks proactively. Ensure proper documentation of feature requests, change logs, and technical decisions . 2. Product Implementation & Deployment Collaborate with clients and internal teams to ensure smooth implementation of the product . Track and resolve implementation challenges, including infrastructure, data migration, and integration issues . Define and oversee go-live strategies, user acceptance testing (UAT), and training . Address customer pain points, bugs, and issues , ensuring timely resolution. Lead post-implementation reviews to gather feedback and identify areas for improvement. 3. Tracking & Reporting Maintain a centralized tracking system for all ongoing projects, sprint statuses, and implementation progress. Lead regular review meetings to discuss issues, blockers, and progress updates with cross-functional teams. Oversee root cause analysis (RCA) for critical issues and ensure corrective actions. Provide periodic status reports to leadership on key metrics, timelines, and budget adherence. Key Skills & Competencies: Strong knowledge of Agile & Scrum methodologies (PMP, CSM) Experience in managing end-to-end software product lifecycles . Ability to track and manage multiple projects, resources, and deadlines effectively. Strong communication skills to coordinate between product, tech, and implementation teams . Hands-on experience with JIRA, Confluence, or other project tracking tools . Preferred Qualifications: 7+ years of experience in project management roles within product development or software implementation. Experience in SaaS, enterprise software, or tech product companies is a plus.

HCLTech Walk-in Drive for Quality Analyst- 14th of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

Posted on: 6/10/2025 - Application Deadline: - Were looking for a This role is Were looking for an Junior Engineer We are seeking a highly motivated Junior Engineer to join our dynamic team. As an intern with 0- 6 months of experience, you will work on cutting-edge technologies including .NET Core, microservices, REST APIs, React, and SQL databases. If you have a strong foundation in C#, and React and a keen interest in cloud computing (preferably AWS) and AI, we want to hear from you! In this role, you will Develop, test, and deploy applications using .NET Core, C#, and React. Write clean, scalable, and efficient code. Design and implement microservices-based architectures and RESTful APIs to support scalable and robust applications. Create responsive and interactive user interfaces using React. Collaborate with UX/UI designers to deliver a seamless front-end experience. Work with SQL/ No SQL databases to design, query, and optimize data storage solutions. Leverage basic knowledge of AWS to integrate and deploy cloud-based services. Stay current with emerging technologies and industry trends, with a particular interest in AI. Participate in code reviews and contribute ideas to improve overall development practices. Work closely with cross-functional teams including development, QA, and operations to ensure successful project delivery. Communicate effectively to understand project requirements and provide timely updates. Participate in agile activities like sprint planning, and technical design reviews; provide input as appropriate. Participate in key architectural decisions and design considerations. Troubleshoot complex production issues and provide detailed RCA. You ve Got What It Takes If You Have Bachelor s or master s degree in Computer Science or a related field with an enthusiastic mindset of Want to Learn a lot . 0-6 months of experience with active hands-on development experience in C#, .Net Core, and/ or React. Exposure to developing Microservices, RESTful services, or other SOA development experience (preferably AWS). knowledge ORM like Entity Framework, NHibernate, or similar. Strong in OOPs and Good to have exposure to design principles like SOLID, KISS. Knowledge of working on projects with public cloud providers like Amazon Web Services is a plus. Knowledge of Advanced front-end development frameworks and platforms, React knowledge is a plus Knowledge of relational databases such as Microsoft SQL Server/My SQL. Exposure to other non-relational DBs like DynamoDB is a plus! Knowledge of Scrum or other Agile development methodologies Excellent analytical, quantitative, and problem-solving abilities. Conversant in algorithms, software design patterns, and their best usage. Good team player with the ability to perform in a fast-paced work environment. Strong interpersonal, written, and oral communication skills. Passion for continuous process and technology learning and improvement.

This is a generic test position that will be used for selected candidates already provided. This is left intentionally simplified as we have candidates identified Solid experience in Manual testing Experience in Automation and Performance Testing Requirements review and understanding for test planning Design and execute test strategy and planning for end-to-end solution testing Perform RCA and TEA and document corrective actions Experience in telecom solution environments (UC, CC, etc.) Contribute to optimizing regression and sanity test suites. Integration with project teams for status updates and issue identification Agile and waterfall methodologies Clear communication of issues and supporting data

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Indegene is looking for Project Manager to ensure successful on-time and on-budget delivery of projects. Responsibilities include determining project scope, timelines, tracking project progress and measuring outcomes. Understand project scope, goals and deliverables of the Project. Effectively communicate project requirements to team members and stakeholders in a timely and clear fashion by Identifying and managing project dependencies and critical path. Help project team to plan and schedule project timelines and milestones using appropriate tools. Liaise with project stakeholders on an ongoing basis. Identify and resolve issues and conflicts within the project team. Develop and deliver progress reports, proposals, requirements documentation, and presentations. Determine the frequency and content of status reports from the project team, analyse results and troubleshoot problem areas. Define project success criteria and disseminate them to involved parties throughout project life cycle. Conduct project post mortems and create recommendations report in order to identify successful and unsuccessful project elements. Develop best practices and tools for project execution and management. Strong Project Management skills, with the ability to manage multiple, complex projects. Rigorously Managing scope to ensure commitments are achieved within agreed time, cost and quality parameters with focus on delivering the business benefits. Identifies and resolves Issues Risks proactively. Track and control financial objectives such as Gross Margin and Productivity. Should have at least 2+ year experience in delivery projects using Agile methodology. Must be able to create slide decks and make pitches to customers. Must be able to draft Statement of Work, closing the scope correctly and provide pricing based on approved rate cards Below are the expectations from Business Team: Lead a team of Project coordinators/associates PM for specific key projects Back-up for project coordinators/associates during their absence or to manage peak volumes Be open to play Account Manager role when required Responsible for all operational metrics and continuous improvement Will eventually get into partial or full operations role base on progression Around 6+ years of experience in Project Management capacity ideally in Web/Application based projects, including all aspects of process development and execution. Good to have Experience in Project Management tools, familiar in MS office, working knowledge of latest technologies. Experience in SVN, Confluence, JIRA, Kanban boards or similar service mgmt would be an added advantage. Experience at working both independently and in a team, collaborative environment is essential. Strong written and oral communication / presentation skills Passion for networking and updating with the latest technology developments and relate it to various projects. Adept at conducting research into project-related issues and products, able to learn, understand, and apply the same. Experience in Life-science organizations would be an added advantage. Ability to create RCA documents and manage escalations. Any Bachelor s Degree or Master Degree

Job Title Quality Engineer - DEFOA Job Description Job title: Quality Engineer- DEFOA Your role: Applies sophisticated risk assessment methodologies such as Failure Mode and Effects Analysis (FMEA) and Fault Tree Analysis (FTA) to identify and evaluate intricate potential hazards, meticulously assessing risk severity and probability, and devising comprehensive risk control strategies. Leads the production of Safety/Compliance Engineering documents ensuring accuracy and completeness in documentation and compliance with regulatory standards and company policies. Conducts timely and detailed safety/compliance engineering tasks, including assessing the safety/compliance of designs, analyzing test and performance data, and conducting root cause analysis to identify and resolve issues. Analyzes market feedback and collaborates with cross-functional teams to develop and implement corrective actions and improvements to enhance product safety and compliance. Provides expert guidance and support to organizational units in addressing safety/compliance engineering deficiencies, offering insights and recommendations to optimize processes and mitigate risks. Delivers detailed safety reports and articulates comprehensive risk mitigation strategies to stakeholders, including senior management and regulatory bodies, ensuring clarity in communication and facilitating informed decision-making processes. Navigates intricate regulatory landscapes and emerging industry standards, integrating new knowledge into robust safety protocols to ensure steadfast compliance and uphold operational excellence. Acts as a subject matter expert on safety and compliance matters, providing guidance and support to internal teams and external partners as needed, develops and delivers training programs for internal teams on product safety principles, compliance requirements, and best practices. Contributes to the continuous improvement of safety and compliance processes and methodologies, identifying opportunities for optimization and implementing solutions to drive efficiency and effectiveness. Youre the right fit if: (4 x bullets max) 1. Experience- 8+years of industry Experience- prefer candidates from Coil manufacturing experience. 2. Skills- Safety Quality Management. Data Analysis Interpretation Design for Quality (DFQ) Root Cause Analysis (RCA) CAPA Methodologies Regulatory Requirements Privacy, Safety and Security Risk Assessment Technical Documentation Continuous Improvement Product Quality and Reliability 3. Education- Bachelors Degree in Electrical or Electronics Engineering (Prefer). 4. Anything else-Good communication skill, Critical Thinking, Quality mindset. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Taking care of overall Facility Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil Plumbing Corrective maintenance calls. Provide daily reports on TT closures open cases RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap Garbage/ waste disposal. Handling agency staff overall shift. Diploma or Degree in Electrical/ Instrumentation/Electronics Engineering with 5 years of experience. Diploma or Degree in Electrical/ Instrumentation/ Electronics Engineering with 5 years of experience.

Taking care of overall Facility Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical. Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Attending Civil Plumbing Corrective maintenance calls. Provide daily reports on TT closures open cases RCA, sharing incident reports. Tools inventory update, with the help of EAM tool. PPM schedule maintenance as per EAM/ PPM schedule Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap Garbage/ waste disposal. Handling agency staff overall shift. Diploma or Degree in Electrical/ Instrumentation/Electronics Engineering with 5 years of experience. Diploma or Degree in Electrical/ Instrumentation/ Electronics Engineering with 5 years of experience.

Understand customer NPD process, challenges, and requirements Propose improvements and systems. Propose Digitalization roadmap. Presentations, demo, UAT, and implementation of NPD, APQP, PPAP, and FMEA software Project Management Required Candidate profile Min 2+ yrs exp in quality planning in manufacturing Knowledge of APQP, PPAP, FMEA, IATF, VDA requirements & documentation Excellent communication, confident, pleasing personality. Perks and benefits *5 days working *Medical Insurance *Gratuity