955 Rca Jobs

Job Description Position Title: Deputy General Manager Maintenance Company: Sitaram Spinners Pvt. Ltd. Location: Medchal, Telangana Reporting To: Plant Head Department: Engineering & Maintenance Educational Qualification: B.E. / B.Tech in Mechanical / Electrical / Electronics Engineering from a recognized university. Experience Required: 18- 20+ years of progressive experience in spinning/textile plant maintenance, with a minimum of 5 years in a senior managerial capacity (AGM/DGM or equivalent). Position Summary: The Deputy General Manager Maintenance is responsible for overseeing all aspects of plant maintenance, ensuring maximum machine uptime, operational efficiency, and engineering excellence. The role entails strategic planning, preventive and predictive maintenance, team leadership, spares optimization, and audit compliance to support the overall performance objectives of the spinning unit. Key Responsibilities: 1. Maintenance Strategy & Execution Plan and implement comprehensive preventive and predictive maintenance programs for all mechanical, electrical, and utility systems. Ensure 100% adherence to PM/QM schedules across departments, including semi-cleaning and tube cleaning tasks. Oversee maintenance schedules to minimize machine downtime and production loss. 2. Breakdown Management & Root Cause Analysis Conduct thorough root cause analyses (RCA) for all unplanned breakdowns and implement corrective and preventive actions (CAPA). Address recurring issues in Autoconer, Ring Frame, Carding, and other key machines through structured problem-solving. 3. Spares & Inventory Optimization Drive spares consumption efficiency to achieve a targeted 5% reduction in stores inventory. Promote spare part reusability through engineering modifications and identification of cost-effective alternatives. Streamline inventory management and reduce emergency indent generation. 4. Process & Quality Improvement Monitor and refine machine settings to reduce material waste, enhance machine performance, and support product quality. Improve production KPIs such as carding efficiency (95%) and minimize polyester/PC waste (3.57%). Lead process trials to optimize SFC (n), reduce EMT, and control breakage during startup and production. 5. Compliance & Audit Readiness Ensure full compliance with internal maintenance protocols and external statutory and third-party audits. Maintain audit records and close open points through time-bound action plans and cross-functional coordination. Implement Kaizen initiatives, technical upgrades, and SWTS-compliant maintenance practices. 6. KPI Monitoring & Reporting Track and analyze key performance indicators such as breakdown frequency, downtime, energy usage, and spare part consumption. Prepare monthly maintenance performance reports and present actionable insights to plant leadership. Address deviation reports and exception cases with timely intervention. 7. Team Leadership & Development Lead and develop a team of maintenance engineers and technical staff across mechanical, electrical, electronics, and utility domains. Build a performance-driven culture through structured reviews, mentoring, and skill enhancement programs. Foster interdepartmental collaboration to ensure maintenance supports quality, safety, and productivity goals. Core Competencies: In-depth knowledge of spinning machinery and utilities (Carding, Ring Frame, Autoconer, Compressors, etc.) Expertise in TPM, Kaizen, RCA, 5S, and Lean Maintenance methodologies Strong analytical and problem-solving skills Proficiency in ERP/MIS maintenance modules and engineering documentation Effective leadership, team management, and interdepartmental coordination Strong communication skills with the ability to lead change .Thanks & regards, HR department If Interested, Please share ur resume Whatsapp @91000-56423

Role Summary Akrivia HCM is seeking an experienced Site Reliability Engineer to safeguard the performance, scalability, and availability of our global HR tech platform. You will define service-level objectives, automate infrastructure, lead incident response, and partner with engineering squads to deliver reliable releases at high velocity. Key Responsibilities Define and track SLIs/SLOs for latency, availability, and error budgets. Build and maintain Terraform/Helm/ArgoCD stacks; convert manual toil into code. Instrument services with Prometheus, Grafana, Datadog, and OpenTelemetry; create actionable alerts & dashboards. Serve in the on-call rotation, lead rapid mitigation, run blameless post-mortems, and close action items. Model load growth, tune autoscaling policies, run load tests, and drive cost-optimisation reviews. Design chaos game-days and fault-injection experiments to validate fail-over and recovery paths. Review designs/PRs for reliability anti-patterns and coach development teams on SRE best practices. Must-Have Qualifications 5+ years operating large-scale, user-facing SaaS systems on AWS, GCP, or Azure (Kubernetes/EKS preferred). Proficiency with Infrastructure-as-Code (Terraform, Helm, Pulumi, or CloudFormation) and GitOps (ArgoCD/Flux). Hands-on experience building observability stacks (Prometheus, Grafana, Datadog, New Relic, etc.). Proven track record reducing MTTR and change-failure rate through automation and robust incident processes. Strong scripting or programming skills in Go, Python, or TypeScript. Deep debugging skills across Linux, networking, containers, databases, and web/API layers. Excellent written and verbal communication skills. Good-to-Have Skills Exposure to AWS Well-Architected reviews, FinOps, or cost-optimisation initiatives. Experience with service mesh (Istio/Linkerd), event-driven systems (Kafka/NATS), or serverless (Lambda). Familiarity with SOC 2 / ISO 27001 controls and secrets management (AWS KMS, Vault). Chaos engineering tools (ChaosMesh, Gremlin) and performance testing (k6, Gatling). Certifications such as AWS DevOps Pro, CKA/CKAD, or Google Cloud SRE.

Sr. Exe AM Business Excellence- West: About CMR: CMR Green Technologies Limited formerly known as Century MetalRecycling Limited is Indias largest producer of Aluminium and Zincdie-casting alloys with a combined annual capacity of over approx. 4, 18, 000MT per annum. Since its inception in 2006, it has maintained itsfast-paced growth by leveraging the latest technology and continuousimprovement. CMR, which recycles aluminum scrap to make alloy, has 28-30 percent market share in India and is nearly three timeslarger than its nearest competitor. We are having strong presence at PANIndia level (North, West & South) with 13 manufacturing units, 5000 strongworkforce and supplies to major automotive industry in India includingtier one OEMs like Maruti Suzuki, Honda Cars, Bajaj Auto, Hero MotoCorp andRoyal Enfield Motors. Halol & Other West locations Position: FLO Business Excellence Job Band: - A Designation: Executive/Sr. Executive/AM No. of Posts: 01 Department: Business Excellence Reporting to: Area Head BusinessExcellence Qualification: Essential B.Tech/M.tech Mechanical/Electrical/ Electronics/ Metallurgy/ Industrial Engineering Desired: - Degree/Diploma/Certification Course in Production / Experience: Essential: - 3 or more years of experience inBusiness Excellence / Industrial Engineering/ Process Engineering. Desired: - Experience in process improvement, project management, and data analysis, Lean six sigma, 7 QC tools, CAPA, RCA. Job Profile: Review and analyze identified areasof improvement for preparing recommendations on feasibility and scale of theproject. Coordinate with department headsfor conducting audits in energy consumption / maintenance / safety standards, report findings and consequently scope of improvements. Identify process improvementopportunities out of suggestions received from audit findings, Qualityobservations / audits, kaizens, process improvement teams, user departments, ERP, EHS teams, etc. Propose and evaluate feasibility of implementing bestpractices in functions in line with changing external environment CoreCompetencies: Leanmanufacturing, six sigma, 7QC tools, PLC controlling and automations. Costconsciousness Effectivecommunication Teamwork Knowledgesharing and learning. Planningand organization Executionexcellence Resultsorientation General: Age- 25 -30 Years CTC Approx. 3-6 LPA Approx. CTC not a constraintfor suitable Candidate Candidate should not be a frequent Changer. Notice Period: Joining Period Max 30 Days. Wecan Buy Notice Period if required. Location: Vanod :Survey No. 470 & 471, Village Vinod, Taluka Dasada, District SurendraNagar, Gujarat 382750 Railway Station: Surendranagar (93.5km away) Airport: Sardar Vallabhbhai Patel InternationalAirport (104.1 km away) Halol: 455/P1/P1, Village Kambola, Taluka- Savli, Vadodara, Gujarat, India-391510 NearestRailway station: Champaner Railway Station (11.5km away) VadodaraRailway Station (41.5km away) Airport: Vadodara Airport, Gujarat (36km away)

Responsible for On-time component qualification. Receipts inspections parts sampling inspection & report preparation. Supplier qualification audits / assessment report. Planning and execution of regular supplier audits. Execute Medium and Low risk PPAP items and maintain documentation. Continue improvement via statistic control CPK/PPK, GRR, FMEA, etc Ensure that PPAP documentation is done and closed on time in QDA. Escalate the cases in case of delays and potential risks. Drives complaints management, analyzes supplier specific nonconformances and communicates with suppliers respectively. Resolve supplier related issues and nonconformance. Identify and manage risk from suppliers. Verify effectiveness of actions on CARs issued to supplier. Monitor monthly supplier scorecard on quality performance for all critical suppliers. knowledge of Quality Management Systems. Familiarity with manufacturing processes like Forging, Machining, Plating, Hardening etc MIS generation and dashboard preparation for functional KPIs on Fortnightly/monthly basis Job Specification: (Education, Training and Experience): BE Mechanical, with 3+ years of experience. Competencies / Skills: Knowledge in the application of quality methods such as 5 Why, FMEA, 8D, RCA. Measuring instrument handling. Proficiency in GD T, Preferred knowledge - ISO 9001, Microsoft Outlook, Word, Microsoft Excel & Power point for reporting day to day. self-starter determined and selfreliant, strategic, analytical thinking, leadership skills. Effective communication in Telugu orHindi and English is Must.

we're hiring a Performance Engineer who thrives on making systems faster, leaner, and more reliable across backend, frontend, and infrastructure. Your mission: eliminate latency, fix CPU/memory bottlenecks, optimize queries, tame queues, and guide teams to build with performance in mind. This isn t just about fire-fighting, it s about owning speed as a product feature. you'll work across the stack and use deep diagnostics, smart tooling, and system intuition to make things fly. Why Join Us 1. Purpose: Your work will directly impact page speeds, email throughput, scale. At Saleshandy, performance isn t a luxury, it s part of our premium promise. 2. Growth: you'll operate across multiple teams and tech layers, Node.js, MySQL, Redis, React, Kafka, ClickHouse, AWS, with the freedom to shape how we build fast systems. 3. Motivation: If you've ever celebrated shaving 500ms off a page load, or chased a memory leak across 3 services just for fun, this is your home. We celebrate engineers who care about P99s, flamegraphs, and cache hits. Your Main Goals 1. Identify and Eliminate Backend Bottlenecks (within 90 days) Run deep diagnostics using Clinic.js, heap snapshots, GC logs, and flamegraphs. Tackle high CPU/memory usage, event loop stalls, and async call inefficiencies in Node.js. Goal: Cut backend P95 response times by 30-40% for key APIs. 2. Optimize MySQL Query Performance & Configuration (within 60 days) Use slow query logs, EXPLAIN, Percona Toolkit, and indexing strategies to tune queries and schema. Tune server-level configs like innodb_buffer_pool_size. Target: Eliminate top 10 slow queries and reduce DB CPU usage by 25%. 3. Improve Frontend Performance & Load Time (within 90 days) Audit key frontend flows using Lighthouse, Core Web Vitals, asset audits. Drive improvements via lazy loading, tree-shaking, and code splitting. Goal: Get homepage and dashboard load times under 1.5s for 95% users. 4. Make Infra & Monitoring Observability-First (within 120 days) Set up meaningful alerts and dashboards using Grafana, Loki, Tempo, Prometheus. Lead infra-level debugging thread stalls, IO throttling, network latency. Goal: Reduce time-to-detect and time-to-resolve for perf issues by 50%. Important Tasks 1. First 30 Days - System Performance Audit Do a full audit of backend, DB, infra, and frontend performance. Identify critical pain points and quick wins. 2. Debug a Live Performance Incident Catch and resolve a real-world performance regression. Could be Node.js memory leak, a slow MySQL join, or Redis job congestion. Share a full RCA and fix. 3. Create and Share Performance Playbooks (by Day 45) Build SOPs for slow query debugging, frontend perf checks, Redis TTL fixes, or Node.js memory leaks. Turn performance tuning into team sport. 4. Guide Teams on Performance-Aware Development (within 90 days) Create internal micro-trainings or async reviews to help devs write faster APIs, reduce DB load, and spot regressions earlier. 5. Use AI or Smart Tooling in Diagnostics Try out tools like Copilot for test coverage, or use AI-powe'red observability tools (eg Datadog AI, Loki queries, etc) to accelerate diagnostics. 6. Build Flamegraph/Profiling Baselines Set up and maintain performance profiling baselines (using Clinic.js, 0x, etc) so regressions can be caught before they ship. 7. Review Queues and Caching Layer Identify performance issues in Redis queues retries, TTL delays, locking and tune caching strategies across app and DB. 8. Contribute to Performance Culture Encourage tracking of real metrics: TTI, DB query time, API P95s. Collaborate with product and engineering to define what fast enough means. Experience Level: 3-5 years Tech Stack: Node.js, MySQL, Redis, Grafana, Prometheus, Clinic.js, Percona Toolkit

Education: Commerce Graduate / PGKey Skills : Accounts Receivable, Quality Checking, MS Excel, Data Analytics Good Communication / Presentation Skills Should have strong analytical skills, attention to detail, positive professional. Attitude, and the ability to work in a team environment. Must have Basic and advanced level MS Excel, Power Point skills. Candidates preferred with prior work experience in TQ Management, RCA/ Reporting/ Error Analysis/ Client & Stakeholder Management. Ability to manage allocated tasks and perform them with little supervision. Must be responsible for analyzing data to ensure accuracy. Ensure adherence to defined SLAs, processes are compliant from risk perspective, continuous reduction in errors / customer comebacks, drive QDNA metrics Ability to work with people and teams of diversified / different priorities Qualifications Education: Commerce Graduate / PGKey Skills : Accounts Receivable, Quality Checking, MS Excel, Data Analytics

Job Title Secretarial Intern Job Description Job Responsibilities: Aids in the management of a dedicated departmental support process which has an indirect impact on Philips med-tech products (e.g. audit processes within Finance) by collaborating with different stakeholders to ensure smooth operations, demonstrating great inter-personal and communication skills. Supports the day-to-day activities of a dedicated department, typically involving strategic, operational and/or administrative tasks etc. to meet dynamic environment and continuous improvement goals, exercising autonomy within established procedures. Conducts research on relevant topics and areas as requested by the manager/supervisor by investigating current trends, industry best practices and competitive landscape to provide comprehensive insights and support the strategic direction of ongoing projects and initiatives. Analyzes data related to departmental projects as requested by the manager/supervisor, identifying significant trends, patterns, and anomalies, and delivering actionable recommendations that drive data-informed decision-making. Participates in team meetings, contributing innovative ideas and strategic input, while also capturing detailed minutes that accurately reflect discussions, decisions, and action items, ensuring effective communication and follow-up within the team. Assists in preparation and presentation of reports or findings for internal and external stakeholders as required by manager/supervisor, ensuring that all findings are presented with utmost accuracy and clarity. Organizes and maintains departmental documentation and files by systematically categorizing and filing records, reports, and other essential documents to ensure they are easily accessible and retrievable, thereby enhancing the departments operational efficiency and compliance with regulatory requirements. Maintains up to date knowledge of industry trends, developments, and best practices and learns technical skills related to industry, exhibiting a commercial and growth mindset. Youre the right fit if: 1. You are pursuing a Company Secretary course 2. Available for 12 months for industrial training 3. Preferred Skills: Stakeholder Management Business Acumen Document Management Root Cause Analysis (RCA) Research & Analysis Documentation & Reporting Microsoft Office Market Intelligence Event Operations How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. This is an office role. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

Job Title: Vice President Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE Provide guidance to the Quality Engineering ( QE ) team Lead the effort of ensuring that all products owned by the delivery squad meets the business requirements Ensures Product/ Software quality squad Takes part in Progressive Elaboration sessions, Software design and development. Also understands the business and testing requirements of AUT (Application Under Test) Responsible for unblocking any quality related issues which is blocking the Quality Engineers delivery by escalating at the right forum (People or groups) Responsible for ensuring the quality standards and process are followed by the respective QEs across delivery squads Participate in software development process including fixing complex production code, review code written by other developers, if required. Responsible and accountable for all QE deliveries across delivery squads of high quality Responsible for the quality assessments of the deliverables/ user stories in the delivery squad Have a SDET(Software development Engineer test) mindset of conducting RCA for any defects WHAT YOU WILL BRING 12-14 years of quality engineering experience and strong Software Testing mindset. Strong programming skills in Java or Python Proficiency with automation testing tools and/or other comparable technologies. Experience of creating UI Automation Frameworks and Test Suites using Selenium, Cucumber, Page Object Design Pattern, Page Factory, TestNG etc. Experience of creating API /Backend Automation Frameworks and Test Suites using Rest Assured, Junit, Mockito, Spring Boot, Cucumber , Kafka/ MQ, Wiremock, PostGres Cloud and CI/CD Experience - Knowledge of AWS, Azure, Docker & Kubernetes, Jenkins Strong experience of performing functional testing in different phases of software development life cycle and in CI/CD projects Proficient in creating/ maintaining Test Beds and Test Docs Knowledge of software development, software design, and overall system architecture Experience of leading a small team and exhibit leadership qualities

General Description: Supplier Development Leader is accountable for overseeing, maintaining, and improving all Global Supplier Quality processes and infrastructure. This role is accountable for the management of Quality Agreements, Supplier Changes, and Deviations where applicable. The role will direct the activities within sourcing function, and with cross functional teams to prevent defects, and continuously improve supplier performance within Aerostar and the external supply network. The Supplier Development Leader will collaborate with Manufacturing plants, Sourcing and Suppliers to conduct quality improvement activities within Supplier processes to improve compliance and prevent non-conformances from reaching Aerostar or impacting the external supply network. Role & responsibilities: Responsible for strategic planning and management of global supplier quality activities. Will lead the Supplier Development team to effectively execute daily activities in partnership with global sourcing, manufacturing, and all other relevant stakeholders across functional groups. Lead and deliver large, complex transformation initiatives that identify, design, and implement creative business and technological solutions throughout supplier-based value streams. Establishes and implements long-term supplier quality strategy, including plans, guidelines, policies, and processes, to ensure the achievement of supplier quality targets. Manage quality related to external suppliers with a focus on materials related to Technical Operations. Collaborate with Manufacturing and Engineering, Global Sourcing and Procurement, and Project Management to identify what attributes render materials, suitable for use in our processes. Own and approve documentation used as the basis for sourcing. Develop appropriate quality systems, skills, and organizational structure to meet quality expectations and business needs. Develop and monitor budgets for the Global Supplier Development function, including ensuring appropriate resources to meet/exceed quality goals and objectives. Lead multi-functional teams in the identification, implementation, and sustenance of process improvements in alignment with the overall business strategy. Oversees supplier quality improvement processes to ensure ongoing reductions in Cost of Poor Quality (COPQ) and escapes. Serve as the subject matter expert to all supplier development functions as it relates to lean principles, continuous improvement, and systems thinking Provide service excellence by identifying and resolving key business issues. Train, coach and develop Supplier Development Engineering, Supplier Quality at the sites and respective teams utilizing lean continuous improvement, project management and business integration skills. Develop and implement the Preferred Supplier program and manage Supplier Quality System expectation. Implement New Supplier Selection Process, Supplier Cost Recovery Process and Supplier Strategy in conjunction with relevant stakeholders.

Good knowledge of hot runner system & its problem solving Responsible for maintenanace,assembly,trials. Monitoring the MTTR & MTBF of mold downtime , prepare MIS reports and action plans for improvement TIG welding GD&T,limit,fit, tollerances Required Candidate profile Proficiency in tool maintenance, repair, calibration techniques, blue matching , execution of preventive mainenance, breakdown,shift supervision,team lead,co-ordination with production,quality

- Execute Food Safety audit as per FSSAI requirement. - Execute the monthly Audit and conduct customized audit across Catering/Base Kitchen Audits/ Live kitchen Audits. - Reports to be submitted within 2 working days. - Follow up of NC closure for both external and internal audits. - Ensure developed corrective action on nonconformities are implemented effectively. - Supporting for the preparation of external audits. - Conduct training as per the "Training Calendar" and monthly reporting of the training activities and updating on Tracker. - Involved in Food incidents handling with RCA & Investigation Audit and finalize the root cause with evidence for the identified non conformities or food incident and also recommend the CAPA to avoid the reoccurrence of the incident - Verify the corrective action implementation effectiveness. - Coordinating with the clients (existing & new) for any HSEQ-related matters/ queries. - Helping mobilization of new sites for region by ensuring adherence to all HSE & QA related processes required for successful mobilization. - Reducing the customer complaints to the lowest level by establishing the proper control of all food safety hazards at the kitchens of Vendor partners at site or Base kitchen. - Implementing the FSMS system in the vendor kitchen by conducting daily checks at the kitchen, maintaining sanitization and cleaning of the vendor kitchen and deliver safe and hygienic food to the client. - Maintaining and updating the Food safety and quality records. Requirements - Educational Qualification Bachelors Degree in food science and technology or Microbiology or Hotel management or catering technology from recognized university. - Preference would be given if acquired Accredited Lead Auditor Course in food safety Management System (ISO22000/FSSC22000). Have sufficient Knowledge of FSS Act and regulation. Must have sector specific knowledge regarding Hygiene, Sanitary practices, process knowledge, Allergen management, etc - Certified internal auditor on ISO 22000 / HACCP. - Knowledge in Quality and Food Safety Management System.

We are seeking a highly motivated Junior Engineer to join our dynamic team. As an intern with 0- 6 months of experience, you will work on cutting-edge technologies including .NET Core, microservices, REST APIs, React, and SQL databases. If you have a strong foundation in C#, and React and a keen interest in cloud computing (preferably AWS) and AI, we want to hear from you In this role, you will Develop, test, and deploy applications using .NET Core, C#, and React. Write clean, scalable, and efficient code. Design and implement microservices-based architectures and RESTful APIs to support scalable and robust applications. Create responsive and interactive user interfaces using React. Collaborate with UX/UI designers to deliver a seamless front-end experience. Work with SQL/ No SQL databases to design, query, and optimize data storage solutions. Leverage basic knowledge of AWS to integrate and deploy cloud-based services. Stay current with emerging technologies and industry trends, with a particular interest in AI. Participate in code reviews and contribute ideas to improve overall development practices. Work closely with cross-functional teams including development, QA, and operations to ensure successful project delivery. Communicate effectively to understand project requirements and provide timely updates. Participate in agile activities like sprint planning, and technical design reviews; provide input as appropriate. Participate in key architectural decisions and design considerations. Troubleshoot complex production issues and provide detailed RCA. you've Got What It Takes If You Have bachelors or masters degree in Computer Science or a related field with an enthusiastic mindset of Want to Learn a lot . 0-6 months of experience with active hands-on development experience in C#, .Net Core, and/ or React. Exposure to developing Microservices, RESTful services, or other SOA development experience (preferably AWS). knowledge ORM like Entity Framework, NHibernate, or similar. Strong in OOPs and Good to have exposure to design principles like SOLID, KISS. Knowledge of working on projects with public cloud providers like Amazon Web Services is a plus. Knowledge of Advanced front-end development frameworks and platforms, React knowledge is a plus Knowledge of relational databases such as Microsoft SQL Server/My SQL. Exposure to other non-relational DBs like DynamoDB is a plus! Knowledge of Scrum or other Agile development methodologies Excellent analytical, quantitative, and problem-solving abilities. Conversant in algorithms, software design patterns, and their best usage. Good team player with the ability to perform in a fast-paced work environment. Strong interpersonal, written, and oral communication skills. Passion for continuous process and technology learning and improvement.

Hiring Now: Supply Chain Hirings | Bangalore | Global MNC About Us You & I Consulting We are a premium talent partner to 64+ Global MNCs across India, hiring in domains like Retail Operations, Buying & Merchandising, Analytics, Finance, and Supply Chain. Our client for this role is a globally renowned retail brand, known for its innovation, sustainability, and people-first culture. Location: Bangalore (Work from Office) CTC: Up to 8 LPA Qualification: Bachelor's in Supply Chain, Business or related field Experience: Minimum 2 years relevant exp Company: Leading Global Retail MNC Job Type: Full-time | Permanent Open Roles: 1. Supplier Engagement Specialist 2. Supply chain specialist 3. Ship Administrator Job description 1. Supplier Engagement Specialist Skills: Familiarity with request for proposal ( RFP ), RFQ and contract management Insight into how supplier performance impacts the brooder supply chain Basic knowledge of inventory management, lead times, and logistics Ability to analyze supplier performance data ( KPIs, scorecards ) Hands on experience on ERP like Oracle, SAP, BLUE YOUNDER etc. Responsibilities: Responsible for facilitating the delivery of stocks into the distribution network with specific focus on EDI integration, capacity and booking management via C3 and 3PL aggregation. Working cross functionally with our replenishment planning, logistics and store operations teams, elements of supply chain functions or driving process improvements of key facets of supply chain activities through out the end-to-end stock flow and fulfillment process 2. Supply chain specialist Skills: Proficiency in Material Requirement Planning ( MRP ) Fair understanding of Demand forecasting and inventory planning, Understanding of lead times, order cycles and safety stocks Familiarity with incoterms, shipping modes, customs procedures Use of tools like Power BI, Tableau or Excel dashboards Root cause analysis and scenario planning Hands on experience on ERP like Oracle, SAP, BLUE YOUNDER etc. Responsibilities: Responsible for optimizing stock flow and fulfillment through the supply chain by using critical thinking, data analysis and developing & maintaining effective ways of working Working cross -function with buying planning, logistics or stores operations team, delivering key elements of the supply chain function , or driving process improvement of key facets of supply chain activities through out the end to end stock flow and fulfillment process. 3. Ship Administrator Skills: Familiarity with shipping processes and understanding of incoterms, customs,documentation and freight terms Experience with carriers, freight forwarders and couriers services Verifications of Import shipping documents and ensuring compliance with trade regulations and company policies Handling inquiries related to shipments, delays and tracking Tracking multiple orders, shipment numbers and deadlines simultaneously Experience with Transport Management (TMS), or shipping software, Responsibilities: Print incoming a shipping documents Check and approve documents for customer clearance Check inbound shipping EDI from forwarder Ensure customs assists are identified for clearance Provide additional product information to customs are required to complete customer entry How to Apply / Schedule an Interview: Send your details via WhatsApp or Call : Rit (7047160133) in the following format: Full Name: Mobile Number: Email Address: Highest Qualification: Total Experience: Current Organization: Preferred Location: Current CTC: Expected CTC: Notice Period: Note: If the line is busy, please drop a WhatsApp message and we will get back to you at the earliest. Referrals Welcome! Know someone who fits the bill? Share this post and help them grow their career!

Greetings from Infosys BPM Ltd., We are looking to hire a Senior Quality Manager at Bengaluru for a Banking and Financial Services Project. Work Location: Electronics City, Bengaluru (work from office) Education Qualification: Any full-time graduation Experience required: At least 8 years of experience in driving Quality Assurance and Process Improvement projects. Roles and Responsibilities: Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems. Good working knowledge of Quality Control methodologies Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies Experience on Quality Assurance practices leading Stable and predictable process performance Experience in leveraging & proven expertise in replicating key best practices and standards, realizing cross industry synergies. Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team Experience in managing transition accounts and driving early-stage interventions to ensure Right first-time implementation of quality processes Process Improvement Methodologies, Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs. Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits. Ability to analyze complex data and share key process and business inferences/insights with the leadership team Ability to project manage complex change initiatives by partnering with clients Lean and Six Sigma concepts understanding, ability to demonstrate quality concepts and leveraging to meet business objectives. Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis Strong communication skills. Regards, Infosys BPM Talent Acquisition Team

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Quality Analyst Role Objective: The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities Auditing for Onshore and BSO teams. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Certification N.A. Skill Set Excellent written & verbal communication skills > Strong knowledge of MS Office (MS Excel & Power Point are Mandatory) > Excellent Personal & Interpersonal Skills > Knowledge of Quality Tools Like 5 Why's, Lean & RCA" > Good Knowledge of Denial & Follow Up Pre-requisite Thorough understanding of AR Follow Up and Denials management Should have overall 3+ years of experience in RCM Follow up Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should be expertise/worked in EPIC Host Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Quality Auditor, you will be:Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.Need to ensure timely quality insights are shared to drive process improvements.Should ensure timely feedback and individual performance development is tracked and reported.Should work with the core Operations Team and drive overall quality standards defined as per the process.Note- The reviewed/audited content could be sensitive or of graphic nature What are we looking for Assess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processesDevelop and maintain an understanding of client Service Level Agreements and the department s key performance requirementsDevelop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom trainingParticipate in process calibration sessions with clients and cross-vendorTake accountability for effectively handling escalationsIdentify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performanceContent Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Roles and Responsibilities: Previous experience evaluating quality preferred.At least 2 years overall experience and at least 1 year in Content Moderation related work This is a Work from Office RoleMust be open to working in a 24/7 environment. Qualification Any Graduation

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the worlds energy systems. Their spirit fuels our mission. Site Engineer - Asset Optimization Lead- BALCO, Korba Chhattisgarh , Siemens Energy, Full Time Looking for challenging roleIf you really want to make a difference - make it with us We make real what matters. About the role Candidate should have sound knowledge in acquisition, verification & analysis of asset performance data (SAP etc.), development of optimal maintenance plans (preventive, predictive, condition based monitoring (CBM), reliability maintenance etc.), development of optimal strategies based on economic cost-benefit analysis to improve asset performance & maximize OEE, Perform criticality analysis and determine risk priority for various assets. Candidate will be responsible for implementation of AO by maintaining liaison with technicians and other management regarding work execution, ensure adequate processes, schedules, task list, tools etc. are available for job-site implementation, Works with client professionals to identify required digital platforms, prepare a business case, drive adoption, achieve and track best-in-class asset management outputs, Detects asset issues and drives quick implementation of corrective actions & Optimize spares inventory for assets (equipment/ systems) etc. Candidate will also be responsible for the improvement of existing AO practices by taking optimization initiatives in collaboration with clients AO team, drive RCA, FMEA frameworks for major & minor breakdowns, implementation of various Kaizens, QC, SGAs & FIPs, Asset performance improvement through project analysis, reliability etc. The candidate will also be required to sustain the existing & new AO practices in plant by conducting timely audits, trainings & mapping of planned vs. actual asset optimization performance. We dont need superheroes, just super minds. 1. B. Tech / B.E. Degree or similar - Mechanical/Electrical/ Instrumentation/Chemical (mandatory) with Min. 6 years experience in O&M roles of mining & metals, cement industry. 2. Postgraduate / masters qualification or similar - Operations management (optional) 3. Certification in Six Sigma (Green belt /Black belt) (Preferred) 4. Very good technical know-how on O&M of mining & metal, cement plants. 5. Good knowledge of MS Word, MS Excel & Power Points 6. Excellent written & verbal communication, presentation skills. 7. Candidate should have sound knowledge in the RCA, skill development, digitalization, PM, CBM, shutdown planning & spares management. 8. Also, should understand plant operation-preferably Smelter O&M, knowledge of resource management (manpower, tools & machinery). 9. Should have ability to create and maintain business critical MIS dashboards, together with action trackers, operating budgets, On hand experience of MS project for shutdown planning. 10. Should strictly adhere to EHS guidelines. Also, should be well aware about the recent industry standards rules of safety, PTW, LOTO process, etc. and expert in preparing of EHS documents. Weve got quite a lot to offer. How about you This role is based in Kolkata , where youll get the chance to work with teams impacting entire cities, countries- and the shape of things to come. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. Were making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking for PCBA Troubleshooting Engineer Youll make a difference by Analyze and troubleshoot faults or failures on PCBA down to the component level. Identify root causes of failure using diagnostic tools, test jigs, oscilloscopes, multimeter, and other electronic equipment. Replace defective components (e.g., resistors, capacitors, ICs, transistors) using soldering and desoldering tools. Rework PCBA to address manufacturing defects or design issues. Maintain detailed troubleshooting records, including test results, failure analysis, and repair actions. Prepare technical reports and failure analysis summaries for management, engineering teams C customers. Work closely with design, quality assurance, and production teams to improve product quality and resolve recurring failures. Provide feedback to design teams on potential improvements or failure trends. Perform root cause analysis (RCA) for field return modules and implement corrective actions. Ensure repaired boards meet quality standards and functional specifications. Maintain and calibrate troubleshooting equipment and tools to ensure reliable results. Participate in process improvement initiatives to enhance troubleshooting efficiency and product reliability. Compliance to Quality, EHS, Information Security requirements. Desired Skills: Diploma or bachelors degree in Electronics Engineering or a related technical field. Minimum 3-5 years of experience in PCBA troubleshooting, repair, and testing. Experience with SMT and through-hole components troubleshooting is essential. Strong understanding of electronic circuits, schematics, and component functions. Proficiency in using test equipment like oscilloscopes, multimeter, signal C Functional generators. Excellent soldering / desoldering skills Knowledge of ISO standards with respect to quality, EHS, Information Security requirements. Strong problem-solving and analytical skills. Ability to work independently and under pressure to meet deadlines. Good communication skills for documentation and collaboration. Attention to detail and high-quality standards. Identify and diagnose faults and failures in Printed Circuit Board Assemblies (PCBAs) within electronic systems. Troubleshoot issues related to components, soldering, traces, and signal integrity on PCBAs. Perform repair and rework activities on faulty PCBAs, including replacing components, fixing broken traces, and ensuring proper soldering. Reassemble the board to original specifications after repairs. Use various testing equipment such as oscilloscopes, multimeters, and logic analyzers to measure and analyze the electrical behavior of PCBAs. Conduct functional, environmental, and stress tests to verify repairs and identify underlying issues. Investigate and determine the root cause of failures, whether related to design, manufacturing, or operational issues. Work with design and manufacturing teams to provide feedback on issues that could be addressed in future designs or production runs. Record detailed diagnostic and repair logs, providing insights into common failure modes, patterns, and lessons learned. Update circuit diagrams or repair instructions based on findings. Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Bangalore. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about mobility at:https://new.siemens.com/global/en/products/mobility.htmland about Siemens careers at:

Must Have Technical Skills: Unix, Scripting, Strong Troubleshooting skills, Tomcat, Apache Role & responsibilities: Developing a deep understanding of Appnomic products Supporting our customers and partners using our products Developing training content and delivering training on our products to customers and partners. Troubleshooting technical issues to establish the root cause of problems and form a solution or workaround across a range of environments Developing a dynamic team of front-line technical resources who will provide technical assistance, troubleshoot and resolve customer (including internal customers, like pre-sales, sales teams) problems related to our products Providing documentation content and participate in online forum support for real-time questions from Appnomic users Reproducing customer issues and if necessary file bug reports, escalate cases to engineering, and provide necessary documentation Interfacing with engineering on various product issues, and provide the required patches to the customers that resolve their issues Creating support tools and building a knowledge base of product issues Providing clear & constructive product feedback to Product Management / Solutions teams based on customer requirements Documenting best practices in tr oubleshooting / supporting Appnomic solutions You will be goaled on Customer Satisfaction, SLA achievement against targets, gross margin targets Must Have Skills: 4+ years of experience in customer-facing positions as a product support specialist Exposure to 1 or more of the following business domains (Must have managed a client in any of the domains listed below, in the career history): BFSI / Ecommerce / Manufacturing Excellent project management, team management and customer facing skills Ability to understand Application architecture and associated business / IT Operations workflows. Good Exposure to workflow automation tool(s). At least must have worked as a user to a Service Desk / workflow / Monitoring tools / Runbook automation tool (CA / BMC / HP / IBM etc) Good Exposure to scripting / Programming / Tool Customization Understanding of IT Operations (IT Infrastructure and Application operations) Must be able to work in a fast paced technical environment and support a product with frequent product releases and regular maintenance updates Good to Have: Strong exposure to business applications running on multiple platforms of Unix & Windows Moderate software development or scripting/programming / RDBMS experience and knowledge Strong Project Management or ITIL skills Must be able to work in a fast paced technical environment and support a product with frequent product releases and regular maintenance updates • Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution • Superior written and verbal communication skills are a must • Should have good exposure to product support domain.

Oversee issue resolution during SIT/UAT cycles including defect triage and RCA Drive stakeholder alignment across technical teams and business users Manage project documentation and facilitate knowledge transfer and transition Required Skills & Experience 15+ years of Oracle EBS techno-functional experience Hands-on experience leading at least one R12.2.x upgrade project In-depth understanding of Finance and SCM modules in EBS Strong skills in impact analysis, code retrofitting, and regression testing Proven ability in stakeholder management and cross-functional coordination Familiar with Oracle tools and utilities such as Customization Register, FNDLOAD, and ADOP Location - Pune / Hyderabad

Roles and Responsibilities: Technical Design and Development : Collaborate closely with Engineers to devise the best technical strategies and execute platform enhancements. Own the delivery of timelines, ensuring high-quality results. Establish software development best practices and encourage team adoption. Stakeholder Collaboration: Work with various technical/non technical stakeholders (Product Managers, Designers, Marketing, Operations, API Developers) to align on company objectives and deliverables. Mentoring and Leadership: Mentor a team of engineers, providing guidance and support. Foster a culture of excellence and problem-solving within the team. Application Availability and Enhancement: Ensure top-notch availability and enhance products based on requirements. Good understanding of mobile application frameworks and stay up to date with the latest Android trends and changes. Engineering Excellence: Own the engineering excellence and operational readiness of services, meeting SLAs and SLOs for the app. Drive service quality, security, scalability, and other performance aspects. Dive deep into issues, providing both reactive and long-term solutions. Support and Mentorship: Assist other Support Engineers on complex RCA issues. Provide technical mentoring and guidance to fellow engineers. Offer L3 engineering support. Must Have Skills: Overall 7+ years of experience with 5+ years of relevant experience in developing complex, large-scale Android applications. Excellent proficiency in Kotlin, Android SDK and OOP concepts. Strong knowledge of Android UI design principles, patterns and best practices Good understanding of Android basics like memory management, thread management, networking etc. Good understanding of android architecture components and Jetpack libraries Good understanding of Kotlin coroutines and async programming Hands-on experience with Unit testing and debugging distributed systems Good understanding of dependency injection with Dagger2 or Hilt Experience in UI Development using Jetpack compose toolkit is an added advantage Hands-on knowledge of supporting multiple versions of Android, screen resolutions and device types. Experience of working with the TIF layer is an added advantage. Effective communication and soft skills Working knowledge of tools like Git, Jira. Qualification: A Bachelors or Masters degree in Computer Science Engineering or technical degree.

Senior Specialist Industrial IoT (AVEVA) at LTIMindtree employ a combination of the solution, systems, communications, and application-specific software skills to: Led discussions / co-ordinations with customers to understand business requirements and document functional and technical specifications Participate in the design and architecture of enhancement of Manufacturing Execution System (MES) and system integration solutions projects Work closely with our global team force to manage customer relationships and satisfaction. Research, identify, develop, and recommend corrective measures to address technical and application issues identified in the field or in-house. Identify and qualify product and solution failures and assist the engineering in understanding and resolving them. Perform RCA and recommend corrective measures to address technical and application issues Help customers maintain the reliability and performance of their systems and address any potential technical problems. Assist Application Engineers with site-specific difficulties during new site commissioning as well as system upgrades and expansions. Case tracking by entering cases either in our Customer Relationship Management tool. Research and documentation of technical problems and solutions using our Knowledge Base. Qualifications: Essential Engineering of equivalent degree 5-12 years of experience in digital manufacturing solutions. Experience with AVEVA Products like AVEVA MES, System Platform, Historian and OI. Hands-on experience with development, deployment, troubleshooting, and support related to MES Manufacturing Execution System (MES), which includes reviewing codes and Bug Fixing. Hands-on experience with MSSQL, .Net, and JavaScript, is important. Have an understanding of key manufacturing processes, & ISA-88/ISA-95 standards SQL Query development, troubleshooting and performance tuning. Positive attitude, enthusiastic, self-motivated, and customer-focused People-person and team player, enjoying the cross-functional interaction required for this position Quick learner with an inquiring mind Strong written and oral communications skills Comfortable working in a fast-paced, dynamic environment Ability to work with people with a wide range of technical backgrounds, including consultants, senior professional, IT engineers and personnel, account managers. Ability to occasionally travel to various customer sites in the region and worldwide Familiarity with production process flow & supply chain topic

Should have in depth knowledge of ISO 9001, ISO14001, & ISO 45001 standards. Certified internal auditor / Lead Auditor will be an added advantage. Proficiency in GD&T and engineering drawing standards. Knowledge about manufacturing processes / work experience in chemical etching process , electroplating , mechanical stamping, furnace operations etc. Should have detailed knowledge on process validation , feasibility study and part qualification methods. Collaborate with CFT to support new part development , process improvement, and risk management. Sound knowledge of risk assessments, PRD, CP, FMEA, and RCA (5 Why, 8D problem solving, Fishbone Diagram, and Pareto Analysis). Ability to perform and interpret tolerance analysis , SPC & measurement system evaluations . Lead a Team of 10-15 quality technicians and 3-5 quality engineers Train and mentor IQC & IPQC teams and promote quality culture and continuous improvement . Documentation – Creating and maintaining quality documentation, standardization and creating and developing quality business processes and systems Monitor quality KPIs , analyse trends, and report findings to the reporting manager. Take appropriate corrective actions on time to prevent recurrence. Responsible for conducting Inhouse QMS & Process Audits periodically as per the schedule. Lead and coordinate internal and external audits (supplier) , ensuring timely closure of non-conformities. Oversee calibration and validation of equipment, including master gauges, ensuring traceability and accuracy. Manage internal / external customer complaints , conduct a detailed root cause analysis , and implement corrective and preventive actions (CAPA) on time. Excellent leadership, communication, and analytical skills. Proficiency in MS office, ERP/MES systems , quality management software, data analysis. Understanding of industry specific regulatory standards and safety requirements (e.g., ISO, CE, UL, RoHS, REACH), is an added advantage. Education and Experience Required : Engineering in Mechanical with minimum 7-10yrs of work experience in Quality assurance is desired. Experience of working in stamping, chemical etching or electroplating industry is preferred. Skills:- 8D Problem Solving, ISO 14001, ISO 45001, ISO 9001, Measurement Systems Analysis (MSA), Production Part Approval Process (PPAP), Quality Assurance (QA), Statistical Process Control (SPC) Education: - Bachelor of Engineering / Bachelor of Technology (B.E./B.Tech) - Mechanical Engineering Ohmium is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Overview: At Adobe, we are passionate about empowering individuals and organizations to create exceptional digital experiences. Our Support Service Management (SSM) team plays a crucial role in delivering personalized, high-quality support to our Ultimate Support plan customers. The SSM works alongside the Technical Account Manager (TAM) to ensure the best possible customer experience, offering tailored support, clear communication, and regular updates on ongoing issues. This role is key in managing critical support cases, providing transparency during issue resolution, and collaborating with various internal teams to deliver solutions that align with Adobe's business objectives. Key Responsibilities: Customer Support Coordination : Partner with the TAM to deliver best-in-class customer support, ensuring smooth onboarding for new Ultimate Support customers and maintaining a high standard of communication throughout. Issue Management : Review all assigned Ultimate customer issues daily, ensuring timely and accurate updates based on customer priority and business impact. Collaborate with Support Engineers and Management teams to ensure efficient resolution. Support Case Reviews : Lead regular support case reviews with the customer team, ensuring accurate prioritization of issues, visibility on progress, and clear next steps. Critical Issue Oversight : Take ownership of any critical support issues and provide ongoing personalized management and updates until resolution. Service Reviews : Contribute to the service review process, focusing on the performance of technical support services and identifying opportunities for improvement. Service Improvement Planning : Define and maintain a Service Improvement Plan (SIP), working closely with Support Delivery Managers to address areas for improvement and track progress against agreed actions. Root Cause Analysis (RCA) : Conduct customer-specific RCA analysis following significant events, providing official Customer Facing Statements with outcomes. Support Health Insights : Provide insights and data on the technical health of the customer, helping evaluate the overall effectiveness of support services. What You Need to Succeed: Business Insight : A deep understanding of balancing customer needs with Adobes business objectives, combined with strong problem-solving abilities and a forward-thinking approach. Results Focus : A proven ability to mentor and guide teams, focusing on long-term improvements rather than just short-term results. Influence and Leadership : Experience working with virtual teams across global organizations and effectively communicating with senior leadership in Sales, Consulting, and Engineering. Communication Skills : Strong written and verbal communication skills, with the ability to articulate ideas clearly and with passion. Capable of managing urgent C-level communications and developing resolution plans. Support Experience : Extensive experience supporting high-profile enterprise customers, with a strong passion for customer success and delivering premium service. Organizational Skills : Exceptional ability to prioritize, manage multiple tasks, and implement projects across various teams. Qualifications & Skills: A degree in Computer Science, Information Technology, Business Administration, or a related field is preferred. Experience in customer service, especially in managing enterprise-level accounts. Familiarity with digital marketing, ITIL principles, and incident management is advantageous. Ability to handle C-level communications and develop action plans to resolve issues. Work Hours : Full-time, US-based (EST & PST). This description presents the role in a comprehensive manner, highlighting both the responsibilities and the skills necessary for success. It outlines key tasks and expectations clearly, making it ideal for prospective candidates to understand whats required of them.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: QAAS(Advisory Services). Experience: 3-5 Years.