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10.0 - 18.0 years

30 - 40 Lacs

Pune

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Quality Manager for Automotive industry - 10 to 18 Years at Pune. Position - Quality Manager Experience - 10 to 18 Years Location - Pune Job Description: Extensive experience in conducting Design FMEA, systematically identifying potential failure modes, their effects, and the causes within mechatronic systems. A deep understanding of Automotive SPICE framework, functional safety standards ISO 26262, cyber security standards ISO 21434. Experience in IATF 16949 and its application throughout the supply chain. Experience in implementing Automotive SPICE for software process assessment and improvement in the automotive industry. Experience to conduct comprehensive risk assessments related to both functional safety and cyber security aspects. If interested, please share cv on omkar@hrworksindia.com Regards, Omkar 8208497043

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2.0 - 5.0 years

6 - 10 Lacs

Noida

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We are looking for a Software Quality Assurance (SQA) Audit Executive with experience in auditing software development processes and ensuring compliance with quality standards. The role involves working closely with project and QA teams to evaluate, document, and improve process adherence across projects using tools like JIRA. Candidates with a background in SDLC, Agile, and QA practices will thrive in this role. Key Responsibilities: Conduct software process audits across managed services and fixed-price development projects. Track quality metrics, timelines, and deliverables using JIRA. Identify deviations, process gaps, and improvement areas, and report findings. Prepare and submit audit reports to senior stakeholders. Work collaboratively with project managers and quality teams to mitigate risks. Contribute to defining and improving quality benchmarks and audit standards. Ensure proper communication and coordination regarding process and quality issues across teams. Desired Candidate Profile: 2-5 years of experience in Software QA or Process Auditing. Hands-on experience with JIRA or similar project tracking tools. Good understanding of Software Development Life Cycle (SDLC) and Agile methodologies . Excellent analytical, communication, and documentation skills. Attention to detail with a strong sense of responsibility and process orientation.

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8.0 - 13.0 years

30 - 35 Lacs

Bikaner

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Position: HSE Engineer. Contract: On Contract Role. Actively support and participate in various management system audit like IMS internal audit, Quality audit, Safey audit. Plan & conduct safety & environmental Inspection (including Legal compliance) within sites. Identify the improvement points to strengthen the implementation of HSE system. Sound knowledge on Risk management process related Operational activities for PV Solar project to identify hazards and define control measure to ensure safety at site. Understand the Environmental Aspect and Impact related to Operational activities for PV solar project to ensure environmental requirements are met. Lead and drive HSE management system to ensure Zero LTI at site. Maintain HSE records and statistics updated, orderly and easily retrievable manner. Monitor, Support, Guide to contractors on hazardous, Non-hazardous and battery waste management as per Rajasthan State Pollution Control Board. Extend active support in organizing contractor reviews on Mock drills, HSE committee meeting, Safety Quiz, Safety survey etc. Support on Mock drill on various aspects. Define actions on identified observations to monitor and improve the emergency response during emergency at site. Lead to celebrate various days (like Road & National safety week, Electrical safety day, Environmental day & world health and safety day) at site. Plan and execute the Safety Walk along with the contractor to identify the safety observations in term of unsafe acts & conditions. Corrective measures to be defined to monitor through tracking sheet for closure & implementation. Reporting of all incidents and maintained records. Actively participate in incident investigation process and ensure implementation at site. Involve and Support on Social initiaves taken up during operational phase. Maintain the training records which execute at site (like attendance sheet, participant feedback form) and submit to HR Dept. We are recruiting a HSE Engineer to join one of our leading multinational clients and their expanding team. This position is based in Bikaner and offers an excellent opportunity for experienced proposal management professionals in the Renewables Energy sector. B.E OR Diploma in Electrical Engineering Plus Safety qualification (Advanced diploma in Industrial Safety from state technical boards is must) For B.E 8 years or Diploma with 10 years of experience in managing Safety & Environmental area in Solar) + Minimum 3 years of experience during Operation and Maintenance phase. Experience in Wind farms site is an added advantage. Good Communication & Presentation skills. Qualified auditor for safety management System. Sound knowledge on Environment, Occupational health- safety Management System including legal requirements related to PV solar. Able to speak Hindi and English.

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10.0 - 15.0 years

10 - 15 Lacs

Bengaluru

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Supplier Quality Manager will play a crucial role in ensuring the quality and reliability of our suppliers. You will be responsible for driving supplier quality conformity management, managing supplier claims and quality issues, and contributing to the quality assurance aspects of supplier contracts. Your efforts will help us maintain high standards and continuous improvement in our supplier relationships. You have: University degree in Economics, Technics, Quality, Engineering or equivalent Minimum 10 years' experience within Telecom/High-tech industries Good awareness of standards ISO 9001 and TL 9000 standards Advanced English skills and (local language) Experience in Salesforce and Office suite It would be nice if you also had: Knowledge of 8D, Lean/6S methods, experience with standards ISO 22301; ISO 27001 and ISO 14001 Experience in Supplier relationships / Purchasing Auditors certifications in ISO 9001/TL 9000 Supplier Quality Conformity ManagementLead initiatives to ensure suppliers meet quality standards and compliance requirements. Supplier Claims and Quality IssuesManage and resolve supplier claims and quality-related issues efficiently. Supplier Quality Performance EvaluationOrganize and conduct surveys to evaluate supplier quality performance. Quality Assurance in Supplier ContractsContribute to the development and implementation of quality assurance measures in supplier contracts. Continuous ImprovementImplement continuous improvement programs, including supplier audits, assessments, and CIP (Continuous Improvement Programs). Develop expertise in supplier quality management and conformity. Enhance skills in managing supplier relationships and resolving quality issues. Gain experience in conducting performance evaluations and quality assurance.

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3.0 - 5.0 years

1 - 5 Lacs

Mumbai

Work from Office

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for A Marketo operator responsible for implementing a newsletter strategy and deploying to customers manages end-to-end campaign execution, including building and scheduling email newsletters, segmenting customer lists, optimizing content for engagement, and tracking performance metrics. This role requires strong proficiency in Marketo s email marketing and automation tools to ensure timely, personalized, and effective customer communications that align with broader marketing goals. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

3 - 7 Lacs

Kolkata

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About The Role Skill required: Talent & HR - Talent Management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5-8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processesstrategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for " Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for the client project(s).Learn the clients standards.Identify, track, and report on the quality status of client deliverables.Review project deliverables to ensure:oInstructional quality meets the defined objectives and product specifications, if applicable;oThey are free of spelling/grammatical/punctuation errors;oConciseness;oReduced repetition of information, unless specifically required by design, if applicable;oCompliance with agreed style guide and client standards (including tone/voice);oConsistency (formatting, use of terms, and so on), if applicable.Track and communicate errors in the defined categories for each deliverable.Provide feedback to the stakeholders.Work with the QA Lead in addressing barriers to quality development and coaching team members to address these gaps and improve quality.Provide reporting documents to the QA Lead as needed.Maintain a log of projects to ensure proper time tracking.A minimum of three years experience in copy editing, proofreading, or reviewing instructional material, preferably in the digital medium.Proven knowledge of English grammar and different English dialects.Excellent command over written and verbal English, strong communication skills.Keen attention to detail.Familiarity with style guides such as the Chicago Manual of Style or in-house style guides.Proven expertise in using MS Office, mainly Word, PowerPoint, and Excel.Ability to work with stringent timelines; flexibility and agility to adjust to changing schedules.Ability to work with a range of subjects and client requirements.Ability to work independently with minimal direction. " Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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0.0 - 1.0 years

3 - 5 Lacs

Bengaluru

Work from Office

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.This individual will be responsible for auditing and ensuring the quality of technology systems and processes, in accordance with established standards, policies, and best practices. The role requires an analytical mindset, excellent problem-solving skills, and the ability to work in a collaborative environment to ensure compliance with quality standards. Eligibility 2+ years experience in OTC / Collections Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Problem-solving skillsAbility to work well in a teamCommitment to qualityAbility to handle disputesStrong analytical skillsStrong written and verbal communication skills. Ability to work independently as well as in a team-oriented, collaborative environment. Attention to detail and ability to prioritize tasks effectively. Experience in order to cash activities Experience in Collections process 1.Strong understanding of quality control principles, audit methodologies, and compliance requirements. 2.Proven experience in quality auditing, technology operations, or quality assurance in Collections Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts1.Collaborate with global quality, process improvement and delivery teams to define learning requirements and establish quality methodologies. 2.Educate, socialize, and audit quality processes organization-wide. 3.Oversee all quality activities including compliance audits, issue resolution, and provide quality assurance approvals. 4.Review documentation and ensure compliance with project-specific requirements. Qualification Any Graduation

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1.0 - 3.0 years

1 - 4 Lacs

Mumbai

Work from Office

About The Role Skill required: Supply Chain - Warranty Management Designation: Quality Auditing Associate Qualifications: BE Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We work with global automotive OEM for working on global warranty claims and identify cost saving opportunities.You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.Define warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for Automobile or mechanical engineer with Quality/ warranty experience. Automotive service technicians with hands on experience. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE

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1.0 - 3.0 years

1 - 4 Lacs

Mumbai

Work from Office

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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10.0 - 15.0 years

17 - 18 Lacs

Hyderabad

Work from Office

Work Mode: On-site (Work from Office) Key Responsibilities • Conduct independent quality reviews of Individual Case Safety Reports (ICSRs) with a strong understanding of the end-to-end ICSR process • Oversee the quality review of aggregate safety reports (preferred but not mandatory) • Develop and maintain the lifecycle of Standard Operating Procedures (SOPs) • Manage the change control system and handle deviations or non-conformances, including investigations, root cause analysis, implementation of corrective and preventive actions, and monitoring of effectiveness • Identify and implement process improvements and best practices in PV quality assurance methodologies • Maintain and update training matrices and ensure delivery of relevant and timely training programs • Prepare for audits and inspections by coordinating data requests and communication with internal teams and external authorities • Address audit findings and implement corrective and preventive actions as required • Monitor compliance and risk across multiple projects at defined intervals • Conduct regular quality review meetings and ensure documentation and follow-up on action points Desired Skills & Attributes: • Good understanding of PV quality systems, compliance processes, and regulatory expectations • Ability to independently manage quality review activities and provide constructive feedback • Strong problem-solving skills with a practical approach to handling deviations and driving improvements • Good communication skills with experience in coordinating across multiple teams • Comfortable working in a fast-paced environment with shifting priorities Preferred Background : Experience in pharmacovigilance quality assurance with exposure to both pharmaceutical companies and service-based organizations Prior experience in pharmacovigilance operations is an advantage. Educational Qualifications : Bachelors or masters degree in pharmacy or a related field. Experience :10 to 15 years of relevant experience in pharmacovigilance quality assurance Previous experience in leading or mentoring teams is preferred

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3.0 - 8.0 years

5 - 9 Lacs

Gurugram

Work from Office

About The Role Project Role : Manufacturing Engineering Practitioner Project Role Description : Define processes to fabricate, assemble, inspect and test new products and machines based on production engineering and design principles. Define the supporting tools and fixtures needed for production. Develop procedures, product specifications and define the quality standards and inspection methods. Must have skills : Network Engineering Planning and Deployment Solution Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Manufacturing Engineering Practitioner, you will define processes to fabricate, assemble, inspect, and test new products and machines based on production engineering and design principles. You will also develop procedures, product specifications, and define quality standards and inspection methods in a creative and innovative work environment. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop innovative processes for fabricating, assembling, inspecting, and testing new products and machines.- Design and implement supporting tools and fixtures required for production.- Create and document procedures, product specifications, and quality standards.- Define inspection methods to ensure product quality.- Collaborate with cross-functional teams to optimize production processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Engineering Planning and Deployment Solution.- Strong understanding of production engineering principles.- Experience in developing manufacturing processes.- Knowledge of quality control and inspection methods.- Good To Have Skills: Experience with process optimization techniques. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Engineering Planning and Deployment Solution.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

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1.0 - 3.0 years

1 - 4 Lacs

Chennai

Work from Office

About The Role Skill required: Sales Operations - Retail Credit Underwriting Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: Experienced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets. Looking for someone with capital market experience The Corporate Action Operations team focuses on handling claim validation and processing of payments to clients on a global perspective and reviewing corporate action events using database systems. The team is responsible for dealing with debt security issues in the US market, finding discrepancies between custody and accounting records, analyzing asset servicing and managing corporate action events like notification, data capturing, validation, and processing of mandatory corporate action events announced in the market. The team is also responsible for handling end to end processing of fixed income products like dividends, bonds, funds, and validation events. What are we looking forCommitment to quality Problem-solving skills Results orientation Strong analytical skills Written and verbal communication Roles and ResponsibilitiesIn this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts What are we looking for Commitment to quality Problem-solving skills Results orientation Strong analytical skills Written and verbal communication Roles and ResponsibilitiesIn this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

1 - 5 Lacs

Hyderabad

Work from Office

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Quality Auditor, you will be:Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.Need to ensure timely quality insights are shared to drive process improvements.Should ensure timely feedback and individual performance development is tracked and reported.Should work with the core Operations Team and drive overall quality standards defined as per the process.Note- The reviewed/audited content could be sensitive or of graphic natureAssess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processes.Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. What are we looking for Participate in process calibration sessions with clients and cross-vendor.Take accountability for effectively handling escalations.Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performanceContent Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Previous experience evaluating quality preferred.At least 2 years overall experience and at least 1 year in Content Moderation related work Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsThis is a Work from Office RoleMust be open to working in a 24/7 environment.Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Arabic language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Qualification Any Graduation

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3.0 - 5.0 years

1 - 5 Lacs

Hyderabad

Work from Office

About The Role Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Hindi - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Quality Auditor, you will be:Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.Need to ensure timely quality insights are shared to drive process improvements. Should ensure timely feedback and individual performance development is tracked and reported.Should work with the core Operations Team and drive overall quality standards defined as per the process.Note- The reviewed/audited content could be sensitive or of graphic natureAssess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processes.Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. What are we looking for Participate in process calibration sessions with clients and cross-vendor.Take accountability for effectively handling escalations.Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance.Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Previous experience evaluating quality preferred.At least 2 years overall experience and at least 1 year in Content Moderation related work Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Hindi language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsThis is a Work from Office RoleMust be open to working in a 24/7 environment. Qualification Any Graduation

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1.0 - 3.0 years

1 - 4 Lacs

Gurugram

Work from Office

About The Role Skill required: Finance & Accounting - Risk Management Designation: Quality Auditing Associate Qualifications: BCom/Master of Business Administration Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesAnticipate, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. Follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery. What are we looking for Candidate must have SOX control testing experience in finance & accounts. Candidate must have SOX control testing experience in finance & accounts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,Master of Business Administration

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8.0 - 12.0 years

6 - 15 Lacs

Kolkata

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ROLE: Quality Manager DESIGNATION: Manager II Quality LOCATION: Kolkata YEARS OF EXPERIENCE: 8+Years Educational Qualification: Bachelors degree Company is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role and Key Responsibilities: Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring, providing input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Maintain accurate metrics of direct reports individual performance as well as overall team level performance Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans Develop strong working relationships with key Business stakeholders, internal and external Oversee audits of key support processes within each account and recommend changes Key skills and knowledge: Green Belt Six Sigma Demonstrated ability to comprehend, analyze, and interpret. Solid understanding of the organization's business operations and industry. Demonstrated ability to foster customer service disposition and sense of professionalism for self and team. Excellent attention to detail. Demonstrated ability to take initiative and ownership with focus on continuous improvement. Demonstrated ability to mentor, coach and provide direction to team members. Demonstrated ability to lead team members - organizing and prioritizing projects in a fast-paced and deadline-oriented business environment. Advanced Microsoft Office skills. Demonstrated business acumen.

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3.0 - 8.0 years

4 - 8 Lacs

Bengaluru

Work from Office

About The Role Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aerospace & Defense (A&D) Fundamentals Good to have skills : Quality ManagementMinimum 2 year(s) of experience is required Educational Qualification : BE Mechanical or BE Aeronautics Summary :As an Engineering Services Practitioner, you will assist with end-to-end engineering services to develop technical engineering solutions that address complex challenges and meet business objectives. Roles & Responsibilities:- Develop process documents, manuals (A24XX,), and user guides.- Ensure technical writing supports the effective adoption of new non-conformity management systems.- Participate in change management processes to ensure smooth transitions.- Implement strategies for effective communication and training during changes.- Manage projects related to non-conformity management systems.- Coordinate with various teams to ensure timely delivery of project milestones.- Ensure compliance with quality standards in all documentation and processes.- Conduct regular reviews and audits to maintain high-quality outputs.- Assist in developing process manuals, handbooks, user guides, and learning sessions for the Airbus Unified NC Process (MC.QU.02.04).- Provide support for the implementation of new non-conformity management systems.- Address the lack of an integrated NC framework to effectively contain, address, and prevent Unified Non-Conformity across the organization.- Align with Airbus X-Prop project requirements by providing necessary documentation support. Professional & Technical Skills: - Strong technical writing skills with attention to detail.- Excellent project management capabilities including planning, execution, and monitoring.- Proficiency in change management techniques and tools.- Ability to work collaboratively within a team environment.- Strong analytical skills for quality assurance purposes. Additional Information:- The candidate should have a minimum of 3 years of experience in technical writing or quality management roles.- This position requires to work from office and is based at Bengaluru.- A Bachelors or masters degree in Mechanical or Aeronautical Engineering is required. Qualification BE Mechanical or BE Aeronautics

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3.0 - 5.0 years

1 - 5 Lacs

Mumbai

Work from Office

About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Quality Analyst who can monitor calls and emails and ensure that the errors are reduced and Performance driven factors are adhered.Continually seeks opportunities to increase customer satisfaction and deepen client relationships.Excellent technical aptitude with the ability to analyze and decipher large amounts of customer data.Excellent communication skills, including issue tracking, triaging and crisis management.Ability to efficiently manage multiple customer projects simultaneously. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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15.0 - 20.0 years

2 - 4 Lacs

Hosur

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A fruit Pulp and juice Manufacturerr seeks a Qualified QC MANAGER to manage all plant operations including having complete Micro and Audit experience. Only qualified candidates with direct Industry experience need apply.

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1.0 - 6.0 years

3 - 5 Lacs

Navi Mumbai

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Position Overview: We are seeking a Quality Auditor to verify call recordings of dealers placing orders via trading terminals. This role ensures that all recorded calls comply with regulatory standards and internal policies, maintaining the integrity and accuracy of trading transactions. Role & responsibilities: Review and audit recorded calls between dealers and clients for order placements. Ensure that calls are clear, complete, and accurately reflect the transaction being conducted. Ensure compliance with financial regulations (e.g., SEBI) and internal policies. Identify and report discrepancies or non-compliance issues. Prepare and maintain detailed audit reports. Collaborate with compliance teams to address any issues Ensure compliance with internal policies regarding call recording, order placement procedures, and communication with clients. Conduct periodic quality checks on call recordings to identify patterns or trends of errors and non-compliance. Recommend improvements in processes, training, or documentation based on audit findings. Document findings of call audits, including any non-compliance or issues found during the review. Prepare regular audit reports summarizing the compliance of dealers recorded calls. Assist in training dealers regarding the importance of compliance in call recordings. Provide guidance on best practices for ensuring proper order placement via calls. Preferred candidate profile: Language preference: Malayalam, Bengali & Kannada Experience in quality auditing or compliance (preferably in financial services). Strong knowledge of stock exchange operations and regulations. Attention to detail and excellent analytical skills. Bachelor's degree in any stream.

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3.0 - 8.0 years

5 - 6 Lacs

Kolkata, Chandigarh, Hyderabad

Work from Office

Candidate should be working as a Process Trainer for minimum 3years in an International BPO. Qualification - Graduate Shift - Rotational Shifts Work Location - Gurgaon Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details

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3.0 - 8.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Role & responsibilities : 1) To study, understand & analyze the hospital policies & procedures, & identify the gaps ” between them and the pursued accreditation standards. 2) To prepare a “ Plan of Action” to bridge the identified deficiencies/ gaps. 3) To identify stakeholders who can support/ manage the deficiency correction. 4) Train the identified stakeholders in deficiency identification, correction methodology & recording of activity data. 5) Champion the Internal Quality Audit process in the organization by a) Identifying potential candidates eligible for training of Internal Auditors. b) Prepare training material for Internal Quality Auditors. c) Organize, Coordinate & conduct the Internal Quality Auditor workshop. d) Assess the trained auditors & evaluate their performance. e) Plan a schedule and plan for Internal Quality Audit. f) Prepare relevant checklists for each department based on accreditation guidelines & statutory/ industry standard / good practice guidelines. g) Brief & Assign the auditors on their respective scope & roles in Internal QA. h) Collect, collate & analyze the Internal Quality Audit findings and communicate to appropriate & concerned authorities in a sensitive approach. i) To act as counsellor/ guide to all concerned, on identified deficiency corrections by adopting appropriate approach, principle & method. j) Assist departments in finalizing responsibility owner & reasonable deadlines. k) Re-audit the deficiency closures and follow-up. 6) Training Responsibilities :- a) Identify the training needs of staff in general with respect to awareness in quality/ accreditation processes. b) To prepare a training plan for meeting the Training needs on the same. c) To prepare or support in preparation of, an appropriate Training material for the identified staff members in coordination with the concerned department and end user. e.g.- MSW, Medical Transcriptionist, Nursing, Duty doctors/ residents, Front Line Staff, Housekeeping, Security Services. d) Conduct, Supervise & Support training for all employees in the following scope: Awareness in Quality principles; Accreditation process, standards & expectations; Organization policies. Safety issues for patients, staff safety at work place. Plan of action in case of Fire and any other Non-medical Emergencies. e) Assist HR Team in conducting Induction (fortnightly) for all new employees with respect to sessions on Safety & its management protocols. f) Conduct similar day-long workshop once, every quarter of a year for all new employees. 7) Monitoring Quality System . a) To identify basic minimal Quality Indicators for each department. b) To identify & train the user end on the data source of collecting indicator information, data collection methodology, data compilation, analysis, interpretation & presentation. c) To identify critical QI information and report/ escalate to the concerned organization authorities on a regular basis. d) To maintain the results of all QI data and present it to management at appropriate intervals. 8) Quality Committees a) To identify the need of various committees required for monitoring the quality processes in the hospital or as made mandatory by accrediting authorities. b) To define & describe the scope of committee activities & meeting frequency. c) To outline the structure & composition, reporting mechanism of each committee. d) To identify suitable committee members and their roles & responsibilities for proper functioning of the committees. e) To initiate the committee meetings and ensure the Proforma, format & topics/ agenda covered are adequately addressing the quality accreditation requirements. f) To ensure the minutes of the meetings are documented & copies of the same are retained with the convener and quality department. g) Ensure & promote the follow-up of the agenda/ issues and seek active implementation of the recommendations made by the committee. h) Convey the brief outline of the committee progress to the Apex Committee at least once a year for review. 9) Quality Improvement activities :- a) Encourage all departments to initiate quality improvement programs in their respective areas. b) Help / support the departments in identifying such programs and methodology to implement the same. c) Support the HODs to encourage active participation of all department members to participate in the same. d) Monitor & review the progress of such programs on a quarterly basis. e) Identify programs for further improvement. 10) Administrative responsibilities : a) Maintain all documents/records pertaining to expenses, Quality Team staff management, requisition, grants, allocations/permission, etc. b) Verify , validate and forward all bills related to petty cash expenses, courier indents, to the Administrator within defined time frame. c) Support the Operations team to plan the budget and man power requirements for department based on work load and time activity requirement or for any other area as required by management. 11) Documentation Responsibilities a) To review and revise all patient care forms & formats in liaison with departments. b) To prepare Apex Manual, other relevant manuals as prescribed by accreditation body. c) To maintain all documents / copies of originals as required by accreditation authorities. d) To maintain & store all documents of: Minutes of committees meetings. Incident reports, sentinel events and other critical episodes affecting quality of services as required by accreditation body. Quality Indicator results. Facility tour reports. Internal Audit findings. Self assessment tool kit. Communications with the accreditation body. 12) Workplace Ethics : Ensure that all department staff respects all co-workers and ensure no workplace bullying. Ensure that all critical findings related to patient / staff safety is reported to the concerned authority in the hospital. Ensure there is no disclosure of patient /staff information to anyone who is not authorized by Management protocol or statutory body.

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2.0 - 7.0 years

2 - 5 Lacs

Kochi

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Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

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3.0 - 7.0 years

3 - 7 Lacs

Sanganer, Jaipur

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Role & responsibilities Preferred candidate Hiring: Quality Manager / Quality Compliance Manager Jaipur We are a leading paper manufacturing company based in Jaipur, looking to hire an experienced Quality Manager or Quality Compliance Manager to strengthen our quality and compliance systems. Candidates must have 3–5 years of prior experience in quality assurance or compliance, preferably in the manufacturing industry (paper industry experience is a plus). The role involves implementing and maintaining quality control systems, ensuring compliance with ISO and industry standards, and leading internal and external audits. The candidate will be responsible for conducting root cause analysis, initiating corrective actions, and driving continuous improvement initiatives across departments. Strong knowledge of quality documentation, inspection processes, and regulatory compliance is essential. Excellent coordination skills to work with production, operations, and top management are required. This is a full-time, on-site role based in Jaipur, with immediate joining preferred. profile

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