1611 Quality Audit Jobs - Page 11

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Role & responsibilities Preferred candidate Hiring: Quality Manager / Quality Compliance Manager Jaipur We are a leading paper manufacturing company based in Jaipur, looking to hire an experienced Quality Manager or Quality Compliance Manager to strengthen our quality and compliance systems. Candidates must have 3–5 years of prior experience in quality assurance or compliance, preferably in the manufacturing industry (paper industry experience is a plus). The role involves implementing and maintaining quality control systems, ensuring compliance with ISO and industry standards, and leading internal and external audits. The candidate will be responsible for conducting root cause analysis, initiating corrective actions, and driving continuous improvement initiatives across departments. Strong knowledge of quality documentation, inspection processes, and regulatory compliance is essential. Excellent coordination skills to work with production, operations, and top management are required. This is a full-time, on-site role based in Jaipur, with immediate joining preferred. profile

Basic instrument knowledge Calibration requirements and calling for repairs. Knowledge of GD&T, drawing reading. Minimum 2 yrs of experience. Basic Excal & Quality related Document knowledge. Immediate joiners preferred location :- Nashik

Alembic Group is looking for Manager - Quality Control to join our dynamic team and embark on a rewarding career journey A QC Manager is responsible for managing the quality control process within a company or organization They oversee the quality assurance procedures for products, services, and processes to ensure they meet the required standards and specifications The QC Manager must be skilled in analyzing data, identifying trends, and implementing corrective actions to improve quality control Develop, implement, and maintain quality control policies and procedures Establish quality control metrics and benchmarks to monitor product and service quality Develop and oversee quality control inspection and testing procedures Analyze quality control data and trends to identify areas for improvement Develop and implement corrective actions to improve quality control processes Ensure compliance with industry standards and regulatory requirements

Supreme Universal is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop, implement, and maintain quality assurance policies, procedures, and processes to ensure product or service quality Oversee the inspection and testing of products and services to ensure they meet the required standards and specifications Maintain accurate and up-to-date documentation of quality assurance activities, including test results, inspection reports, and corrective action plans Prepare regular reports on quality assurance activities, including performance metrics, trends, and areas for improvement

Kalol Institute & Research Center is looking for QA & Pharma. Chemist Faculty to join our dynamic team and embark on a rewarding career journey Developing and teaching plans Advising and mentoring students Conducting research and publishing findings in academic journals Participating in departmental and university-wide committees Engaging in professional development activities to stay current in the field Excellent communication and interpersonal skills

Role & responsibilities Assist and implement quality assurance policies and standards. Management of product and packaging compliance with company quality requirements. Manage, lead and monitor the performance of the quality control network. Handle non-conformities and implement corrective actions. Ensure compliance with internal and international industry regulations and certifications. Propose and integrate digital and artificial intelligence into quality management activities. Follow-up on litigations. Coordinate the inspection company with the supplier. Preferred candidate profile Strong analytical and problem-solving abilities. Expertise in quality management systems (ISO, Six Sigma, etc.). Excellent communication and stakeholder management. Master the Office suite. Fluent in English ; additional languages are a plus. Demanding, exemplary posture, confidentiality, respect for rules and ethical.

Industry : Automobile spare parts manufacturer Should be able to use all measuring instruments for physical dimensions of the products Gen - Male Exp - 5 yr & Above knowledge of Relevant Standards (e.g., ISO, ASNT, IS, etc.) (Must) Required Candidate profile Age - Above 27 yrs Familiarity with industry standards and best practices Proficiency in quality documentation and reporting knowledge of handling Different kinds of quality instruments.

Responsibilities: 1. Experience of inspecting Transformers, Cables, Motors, Panels and other Electrical equipments related to TG proper. 2. Should have basic knowledge of BIS, IEC codes & standards applicable for testing & inspection of Electrical equipment’s. 3. Should have experience in evaluating suppliers identified for supply of Electrical Equipment’s and components. 4. Should be capable of identifying Quality requirements and have experience in preparing RFQ for Transformer, Cables, Motors, Panels and other Electrical equipment’s related to TG proper. 5. Should be capable of identifying testing & inspection requirements and have experience in preparing MQP for Transformers, Cables, Motors, Panels and other Electrical equipment’s related to TG proper. 6. Should be capable to review offers received from suppliers and prepare TER. 7. Should be able to identify applicable Lesson Learnt available in the Company and apply them suitably in upcoming Projects. Desirable Experience required: 1. Should be a Certified lead auditor/internal auditor (ISO 9001:2015). 2. Experience in arranging external/internal QMS audits (ISO 9001:2015).

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Hyderabad only not for Bangalore ..Apply those who can relocate in Hyderabad Must Knows-English and Telugu

Must have contributed to Customer Audit (Maruti VSA System) Inspect incoming materials, raw components, and in-process products Monitor manufacturing processes, Data inspections, testing,trends, patterns,potential quality PPAP Experience is must. Required Candidate profile knowledge of PPAP, MSA, SPC, CAPA, PFMEA mandate Investigate quality issues, identify root causes, and implement corrective and preventive actions to prevent future defect fasteners,screws,bolts know

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Telgu/Marathi/Gujarati/Malyalam Bengali Proficient in MS Office. Excellent analytical and listening skills.

Role & responsibilities Lead enterprise-wide quality and process improvement strategies for AR, PP, Billing, or EV/BV functions. Design, implement, and monitor KPIs to ensure high performance and continuous improvement across processes. Develop robust quality control mechanisms and evaluation models that support consistent service delivery. Identify performance gaps and lead root cause analysis using structured problem-solving and Six Sigma methodologies. Work closely with cross-functional stakeholders including senior leadership, clients, and delivery teams. Drive operational excellence by implementing Lean/TPS frameworks and data-driven insights. Provide coaching and constructive feedback to internal teams to improve process adherence and service quality. Establish and maintain quality performance goals tailored to business unit needs. Act as a consultative partner to business leaders, helping navigate complexity, ambiguity, and changing priorities. Mentor and manage global or distributed QA teams; provide direction for continuous learning and capability building. Preferred candidate profile Minimum of 15+ years of total experience with at least 12+ years in Quality Assurance and Process Improvement. Strong experience in the healthcare KPO domain preferred, especially in US healthcare operations. Six Sigma Black Belt or Master Black Belt certification strongly preferred. Proven track record of delivering business outcomes in a hyper-growth or transformation environment. Deep understanding of Lean, Six Sigma, and workflow reengineering in a knowledge-industry setting

About the Job Were changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst, You Will Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed Complete Quality Assurance and coaching session reports on a weekly basis Provide floor support, which can include actively taking phone calls Attend and participate in meetings with supervisors and managers to review monitoring lists Attend and participate in partner and internal calibration meetings Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers Report scripting problems or questions from callers to appropriate departments Distribute partner and company related correspondence to all CSRs/Tier 2 team members Perform other duties as assigned As Quality Assurance Analyst, You Have High school diploma or equivalent (required) 1 year of front-line contact center experience (preferred) 1-2 years of Quality Assurance experience (preferred) Intermediate knowledge of MS Excel, MS Word and MS Office (required) Ability to type 30 wpm minimum with accuracy Strong verbal and written communication skills, including spelling and grammar Excellent organizational and time management skills Ability to make fair and consistent judgments and decisions Ability to multi-task under high-pressure situations Ability to solve problems and offer suggestions in a positive and developmental manner Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls Ability to perform basic mathematical functions to ensure scoring accuracy Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Availability to work a variety of shifts including early mornings, afternoons, evenings and holidays is required

ABFRL is looking for Management Trainee - PMC Chennai to join our dynamic team and embark on a rewarding career journeyAssisting experienced employees with their daily tasks and responsibilities.Observing and gaining hands-on experience in various aspects of the job.Receiving feedback and guidance from supervisors and mentors.Completing assigned projects and tasks under the supervision of experienced employees.Collaborating with team members and contributing to team projects.Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow.

Join a growing, dynamic, and innovative team that has established itself as the market leader in Intellectual Property management solutions. ANAQUA provides Intellectual Asset Management Software and Services to help companies and law firms improve the management of their IP portfolios to gain a competitive advantage. With a combination of adaptive software, great people, and a proven implementation methodology, Anaqua partners with its clients to build global capabilities that integrate workflows and web-based collaboration across the IP lifecycle and is committed to 100% client satisfaction. Position Overview: Anaqua is looking for highly motivated and proactive Patent Docketing experts and is eager to help us to attain our continuing growth goals. You ll Love This Job if You Like To: - Ensuring correct Patent Docketing & De-Docketing both US and non-US of deadlines in IPMS, along with uploading & linking of relevant documents in the respective matter - Ensuring correct bibliographic information is updated, generating correct reminders so that the paralegals/attorneys are informed timely of the actions due - Identify key information in the client-provided instructions and verify/audit it in the IPMS correctly, as per the client s instructions - Review patent prosecution-related documents (US & Non-US) received via shared mailbox as per the standard operating procedures (SOP) - Perform Quality Audits on the allocated documents as per client requirements within the allocated time - Responsible for all aspects of Patent internal quality audit for US and non-US jurisdictions - Report and describe docketing-related queries to the manager or client (if needed) - Assist in the training and ramp-up of new joiners - Ensuring the correct internal process is followed and reporting in case of any deviation observed Skills and Experience Required: - Minimum 2-5 years of experience in the related role - Knowledge of filing and prosecution practices in the USPTO, PCT, and other major jurisdictions - Prior experience of working on the Anaqua/Pattsy Wave platform would be an added advantage - Ability to prioritize and multitask to perform the role smoothly without missing deadlines - Good written and verbal communication skills (English) - Law graduates with relevant experience will be preferred

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Quality Analyst Role Objective: The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities Auditing for Onshore and BSO teams. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Skill Set Excellent written & verbal communication skills> Strong knowledge of MS Office (MS Excel & Power Point are Mandatory)> Excellent Personal & Interpersonal Skills> Knowledge of Quality Tools Like 5 Why's, Lean & RCA"> Good Knowledge of Denial & Follow Up Pre-requisite Thorough understanding of AR Follow Up and Denials management Should have overall 3+ years of experience in RCM Follow up Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should be expertise/worked in EPIC Host r1rcm.com Facebook

Designation - QA Analyst Qualification - Any Degree Experience - 3 to 5 Years Hike - 40 to 50% Location - Chennai/Bangalore/Hyderabad (Pan India) Contact or Whatsapp HR -Subha - 7550143827/ 8124404404 Required Candidate profile Required Documents 1. Resume 2. Qualification Certificate 3. Experience Certificate Contact & Share your resume through Whatsapp - HR - Subha - 7550143827/ 8124404404

Should have good exposure over all Quality in plastic component. QMS with a System-Driven Organization preferably in Automobile, Plastic Industries. In-process, Final Quality, customer complaint handling, supplier development and Kaizen promotion Required Candidate profile Experience in Manufacturing of Auto interior Plastic Parts manufactured by injection molding, Blow molding and welded assembly.

: Job Title QA & Testing Portfolio Manager, VP LocationPune, India Role Description Risk & Control helps Corporate Bank (CB) Operations proactively manage the right risks and build and sustain efficient controls. Embedded in this function are senior Quality Assurance Lead Reviewers responsible to lead and implement a quality assurance (QA) program for high-risk manual processes across Corporate Bank Operations. Activities include performing review of the manual processes versus the QA framework, identifying exceptions and areas of remediation, and reporting of results to senior management. Additionally, the role will be heavily interacting with respective coverage areas and reporting and advising on proper control functions, process enhancements, policy/procedure revisions, and training needs. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Lead and conduct QA reviews of complex high risk manual processes performed by various Corporate Banks Operations units across businesses and locations Utilize quantitative and qualitative methods to measure quality and outcomes resulting from the QA review Provide consolidated management information of QA reviews within their coverage areas to ExCo, Senior Management, and other key stakeholders Prepare and submit summaries of QA reviews and report to the business units and other stakeholders Identify and monitor through resolution any exceptions and self-identified issues (SIIs) from QA reviews Maintain documentation relating to the review and test results, and storing them in a centralized repository Assist in the development of standard templates and Key Operating Procedures (KOPs) for the Technology and Operations units Conduct periodic assessments to evaluate effectiveness and efficiency of implemented process controls Support Operations teams in identifying process improvement opportunities Effectively manage and lead a team of reviewers Review and challenge the remediation and closure of complex audit issues and SIIs Your skills and experience The role requires the VP to have significant experience in leading and conducting QA reviews as follows: Solid understanding of QA principles Experience in running effective QA reviews Ability to remain objective and to independently assess processes in CB operational areas Maintain an effective working relationship with the various CB Ops teams Inquisitive and probing approach to problem solving and general assessment Strong analytical skills, high attention to detail, solid organizational and interpersonal skills Ability to communicate effectively to senior management and other key stakeholders Strong ability to interact with, collaborate, communicate and influence individuals at all levels Effective problem solving and decision making capability Experience operating in a complex, global business Excellent written, oral, and presentation skills Profound knowledge and experience of various Operational and IT environments Ability to work in fast paced environment Open minded, able to share information, transfer knowledge and expertise to team members Keeps pace with technical/operational innovation & maintains understanding of the COO processes Proficient with MS Office programs (Excel, PowerPoint, Project, etc.) How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Role & responsibilities Inspecting, testing and auditing products to identify defects or areas for improvement. QC professionals make frequent plant visits and collaborate with production teams, maintain records, and report on quality-related issues. Need to participate in monthly audits and contribute to continuous improvement initiatives. Preferred candidate profile Diploma with Quality experience 2 to 5 yrs (or) BE with 1 to 2 yrs of Quality experience

Key Responsibilities - 1. Quality Management System (QMS) : Develop, implement, and maintain QMS in line with industry best practices and compliance standards. Ensure quality standards are met as per the standards followed in ISO, EIA, BIS, FSSAI etc 2. Regulatory Compliance : Ensure that all products and processes comply with government regulations and safety standards. Conduct regular audits and inspections to maintain high standards of hygiene and safety. 3. Product Testing and Analysis : Oversee the testing of raw materials, in-process items, and finished products to ensure consistency and quality. Ensure quality of raw milk received to final finished products for the market Support the processing activities for ensuring quality in process by coordinating with production daily. Check and control quality of water used for processing activities. Manage and review laboratory results and adjust processes accordingly. 4. Quality Assurance : Work with procurement and suppliers to ensure incoming raw materials meet established quality standards. Create systems in assurance for ease of process administration such as standard procedures and testing procedures for critical parameters which decide the production process. Create systems in Quality inspection and control for reducing the time of testing and critical metrics to be monitored for process compliances [Go or NO Go decisions] Evaluate cost of quality Vs cost of production and take decisions for reprocessing or draining the milk recovered due to leakage in packing and market returns. Keep control samples of finished products in cold storage / refrigerators with batch numbers as a batch sample and the reports till the expiry of the product. Coordinate with purchase for purchase of required equipments and service of existing machineries/ tools / equipments used in quality Coordinate with purchase and ensure the indents raised by the department on requirements of chemicals, testing consumables etc., Coordinate with BMC manager on improvisations required for receiving better quality of milk based on RMRD quality reports. 5. Documentation and Reporting : Maintain accurate documentation for all quality control activities and audits. Prepare detailed reports for management, highlighting quality trends, issues, and resolutions. Prepare schedules for maintenance on cleaning process of critical pipelines if indicated by microbiological reports. Take action and restore them to production jointly. Ensure the cycles for recalibration of all testing and measuring equipment are done in timeCollect the log of milk receipt, opening and closing stocks and testing and quality clearance and validate the same for ageing of the milk every day. Customer Complaint Management : Investigate customer complaints related to product quality and implement effective corrective measures. Keep watch on the process parameters and ensure that the SOPs are followed. Analyse the data and identify solutions or measures to improve the quality of the process delivered. Attending and eliminating the repeated customer complaints. Desired Candidate Profile 10-15 years of experience in Quality Assurance/Quality Control in FMCG industry, preferably with expertise in dairy products. MS/M.Sc(Science) degree in relevant field such as Dairy Technology or Food Technology.

Urgent Hiring for Assistant Training and Quality Expert Experience : Minimum 2 years experience as a QA (should have exp. into banking industry, fintech or financial) CTC : Good hike in current CTC. Notice : Maximum 30 days Notice period. Working days & shift : Rotational shifts and rotational week off. Qualification : Any graduate. Interested candidates can share their resume below mention mail id : harshita.sen@tdcx.com or 9098529507 Who are we looking for? Minimum Bachelors Degree / Post Graduation in any field is required At least 2 years related work experience within FinTech Industry Strong communication and interpersonal skills Exposure to a strong customer-oriented environment must be Customer experience oriented. Excellent presentation skills & training delivery, with knowledge of various training methodologies Collaborative work style; willing to coach and be coached by others. Strong process orientation: must be logical and able to follow processes and adapt to changes. What is your mission? Analyze Voice of the Customer (VOC) and behavioral information to understand customer satisfiers and dissatisfiers. Establish and measure Contact Center quality index monthly with the aim to identify gaps in either processes or soft skills for improvement. Achieve desired contact outcomes with the aim to meet both customer and business expectations. Conduct orientation sessions as well as plan and deliver the full training program (including product, soft skills, and on-the-job training) for new hires. Develop new training programs/manuals, multimedia visual aids, and other educational materials. Have prompt and regular follow-ups on training programs delivered to evaluate training effectiveness. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX. #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX : Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards.

To maintain and control overall QMS documentation. To monitor the compliance of standard operating procedure of all departments. Responsible to handling of FDA and certification works in absence of

Roles and Responsibilities Conduct quality analysis, inspection, and audits to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis and implement corrective actions. Collaborate with cross-functional teams to resolve quality issues and improve overall process efficiency. Develop and maintain documentation of quality procedures, checklists, and reports. Need QA candidate who had experience in CSA Non-Voice background [ Trust & Safety Email chat candidates are more preferable] Need good knowledge on Play store Apps and Android knowledge Need 1 to 3 years of Experience candidate in Technical non voice background Need Immediate to 15 days candidate Need Excellent communication candidate Salary Up to 30 to 40% Hike on current CTC 5 Days working 2 Way Cab facility Please send your resume and required details to below number if you have above Point Skills only Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com [ Please do not call] Please send you all below required details Name: Number: Location: Updated Resume: Total years of experience: Notice period: