Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience5-8 Years.
Posted 2 weeks ago
3.0 - 5.0 years
2 - 4 Lacs
Coimbatore
Work from Office
NEED TO HANDLE LINE INSPECTION AS WELL CMM ,DRAWING STUDY Perks and benefits EL,CL,BONUS,MEDICLAIM,GRAUDITY,
Posted 2 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
Coimbatore
Work from Office
leadership quality,Review line inspectors ,and plan their work and monitor,documentation as per ISO ,XRAY INSPECTION ,inward to Final Inspection Handling. Perks and benefits EL,CL,BONUS,MEDICLAIM,GRAUDITY,
Posted 2 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Kolkata
Work from Office
Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports zero misses2.Process ComplianceCase targets 2 hours/ week logged to be updated with the process Mandatory Skills: L&P Policy Acquisition & Servicing. Experience1-3 Years.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Retail Banking(Card Operations). Experience3-5 Years.
Posted 2 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Demand Planning & Forecasting_C. Experience5-8 Years.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Medical Info & Product Support(Others). Experience1-3 Years.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Technically supervises quality projects or major phases of significant quality projects, coordinating the efforts of technical support staff in the performance of assigned project. Possesses and applies comprehensive knowledge to the completion of significant quality assignments. Provides leadership for quality assurance and quality control support on assigned program(s) and/or areas to ensure that the project is designed, procured and installed in accordance with customer and company quality requirements. Provides leadership for new systems, development, proposals, implementation, procedures and any related quality activity. Develops and applies advanced quality assurance/control theories, as well as research techniques in the investigation and solution of complex and advanced technical problems on the forefront of new technologies. Analyzes, evaluates and plans methods of approach, as well as organizes means to achieve solution of complex technical problems. Reviews project process and evaluate results. Evaluates vendor capabilities to provide required products or services. Makes frequent decisions using principles and professional independent judgment. Conducts investigations and tests that are of considerable complexity. Provides technical consultation to lower level engineers, technicians and inspectors. Qualifications Engineering Graduate Additional Information
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Surat
Work from Office
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Technically supervises quality projects or major phases of significant quality projects, coordinating the efforts of technical support staff in the performance of assigned project. Possesses and applies comprehensive knowledge to the completion of significant quality assignments. Provides leadership for quality assurance and quality control support on assigned program(s) and/or areas to ensure that the project is designed, procured and installed in accordance with customer and company quality requirements. Provides leadership for new systems, development, proposals, implementation, procedures and any related quality activity. Develops and applies advanced quality assurance/control theories, as well as research techniques in the investigation and solution of complex and advanced technical problems on the forefront of new technologies. Analyzes, evaluates and plans methods of approach, as well as organizes means to achieve solution of complex technical problems. Reviews project process and evaluate results. Evaluates vendor capabilities to provide required products or services. Makes frequent decisions using principles and professional independent judgment. Conducts investigations and tests that are of considerable complexity. Provides technical consultation to lower level engineers, technicians and inspectors. Qualifications Engineering Graduate Additional Information
Posted 2 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
About us: Befree is a leading provider of accounting and finance outsourcing solutions across the globe. For nearly 18 years, we have been delivering better efficiencies and higher profit margins for thousands of accountants and finance professionals worldwide. We combine our deep industry knowledge with technology and automation to co-create innovative and customized yet scalable outsourcing and automation solutions. Befree is an ISO -27001 certified company and GDPR compliant, making our offices and systems on par with international best practices for information security management. Visit our website to learn more about our amazing culture and employees: https://befreeltd.com/ Role: QC Responsibilities : Assist in developing, implementing, and maintaining the organization's Quality Management System (QMS), often in line with ISO standards. Monitor and report on quality performance. Help in the review and updating of quality documentation (procedures, work instructions, forms). Assist in planning and conducting internal audits to assess compliance with company standards and regulatory requirements. Follow up on audit findings and corrective actions. Identify areas for process improvements using data-driven analysis (e.g., root cause analysis, Six Sigma tools). Work on continuous improvement initiatives to enhance service quality and reduce waste or inefficiency. Help train staff on quality procedures and best practices. Customer Complaint Management. Participate in implementing corrective and preventive actions (CAPA). Help maintain a complaint log and track resolution timelines. Collect and analyze quality data. Prepare quality reports for internal use and management review meetings. Help ensure all quality-related documents are properly maintained and controlled. Assist in updating procedures and ensuring document version control. Qualifications and Experience : - Any graduate. - 1-3 yrs. of prior work experience Job Location, Work Timings and Work Model: - Bangalore - Full time - 9 am to 6pm IST (1st,3rd,5th Saturday off)
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Quality Engineer Min 0-5 only fire safety equipment manufacturing location-Mumbai (All Areas)( Mahape ) Salary 20 -25k
Posted 2 weeks ago
10.0 - 18.0 years
7 - 14 Lacs
Sri City
Work from Office
Location: Sri City Andhra Pradesh Experience Required: Minimum 10 Years in Quality Assurance in Manufacturing/Processing Education: Diploma / B.E. in Mechanical, Production, or Metallurgy Reporting To: SBU Head About Jai Ganesh Ispat & Ferro Alloys Pvt. Ltd. Jai Ganesh Ispat & Ferro Alloys Pvt. Ltd. is one of Indias most agile and quality-focused steel processing companies, offering services like Slitting, Decoiling, Tension Levelling, Shearing, and Profiling , with a wide portfolio of value-added steel products. As a trusted Explore Partner for JSW Steel Ltd. , we process thousands of metric tons annually for industries such as Automotive, Appliances, Infrastructure, Lift & Escalators , and more. We are now strengthening our plant-level Quality Assurance leadership as we scale our presence and production volumes. This QA Manager role is critical to ensure process reliability, product conformance, compliance, and plant-wide quality culture . Role Summary We are seeking a highly experienced Quality Assurance Manager to lead and drive all quality control and assurance operations at our manufacturing unit. The ideal candidate will have deep experience in steel or metal processing , a firm understanding of ISO 9001/IATF 16949 standards , and a proven ability to manage teams, improve quality systems, and interface with cross-functional departments to eliminate defects and improve yield. Key Responsibilities Quality Planning & System Implementation Develop, implement, and enforce plant-wide quality control policies, SOPs, and inspection standards Establish and maintain compliance with ISO 9001, IATF 16949 , and other applicable certifications Design and monitor adherence to incoming, in-process, and outgoing quality checks Team Supervision & Training Lead and supervise the quality assurance team , inspectors, and analysts Define roles, responsibilities, and KPIs for QA team members Train plant staff on QA protocols, document control, inspection practices , and root cause analysis Inspection, Auditing & Compliance Conduct regular internal audits, inspections, and process assessments Lead preparation and coordination of external audits by clients or certifying bodies Maintain documented records and traceability for all production and inspection activities Ensure regulatory and environmental compliance Root Cause Analysis & Corrective Actions Lead or support RCA (Root Cause Analysis) efforts for product failures, defects, or deviations Use tools like 8D, Fishbone, 5 Why, CAPA, Pareto analysis to close gaps Implement preventive and corrective action plans for recurring quality issues Data Analysis & Reporting Analyze quality trends, rejections, rework, scrap, and customer complaints Generate periodic reports on quality metrics, yield, inspection effectiveness, and team performance Present reports to senior management with actionable improvement plans Cross-Functional Collaboration Work closely with production, maintenance, PPC, dispatch, and engineering teams Review customer requirements and product specs to align quality control checkpoints Assist in resolving supplier quality issues and product traceability Budgeting & Continuous Improvement Manage the plant QA budget for consumables, tools, training, and audits Identify and lead continuous improvement projects using Lean, Kaizen, or Six Sigma methodologies Qualifications & Requirements Diploma or B.E. in Mechanical / Production / Metallurgy Minimum 10 years of QA experience in manufacturing (preferably steel/metals/engineering) Prior experience leading QA in a plant or processing unit is essential Strong knowledge of quality systems, inspection methods, and ISO standards Working knowledge of Statistical Process Control (SPC), MSA, FMEA, CAPA Proficiency in MS Excel, Word, PowerPoint and familiarity with ERP/QMS software Preferred Certifications (Not Mandatory but a Plus) Certified Six Sigma Green/Black Belt Certified Quality Engineer (CQE) ISO 9001 / IATF 16949 Internal Auditor Key Skills Quality Management Systems Root Cause Analysis & CAPA ISO 9001 / IATF 16949 Compliance SPC & Process Auditing Data-Driven Quality Reporting Problem Solving & Decision Making Team Leadership & Training Microsoft Excel & Documentation Lean Manufacturing / Six Sigma Cross-Functional Coordination What Success Looks Like Audit scores consistently improved year-on-year Plant rejection, rework, and scrap rates reduced with measurable impact Strong quality culture embedded within operations Team performs proactively and independently Customer complaints drop while internal compliance rises
Posted 2 weeks ago
6.0 - 10.0 years
12 - 20 Lacs
Pune
Hybrid
Tasks & Responsibilities (Daily activities): As a Quality Assurance Engineer, you will be responsible for monitoring and improving the quality and process adherence of projects execution at Vanderlande. This will be done by (among other activities), auditing and performing milestone and deliverable checks for projects in execution. You would create clear overviews /dashboards with findings, observations and report those towards your stakeholders. Based on reports and trends, it is your task to identify, discuss and implement process improvements. You will actively take the lead in this and work in close cooperation with cross functional team and line management. You also proactively monitor & follow up the different Vanderlande quality reporting tools and systems. You are the point of contact and liaise with different departments and report on regular basis with the relevant stake holders. Furthermore, you have an eye for continuous improvement and are able to spot opportunities with respect to cost/lead time reduction and increased efficiency. Core tasks Analyse and identify shortcomings to current processes, tools, and systems, and propose and after approval implement improvements thereof, may act as an independent auditor. Manage well-defined, medium complex improvement initiatives with low risks, or contribute to large, complex improvement initiatives Interact with peers and middle management, and advise and convince others of own opinions and/or proposals Work independently, with regular supervision and alignment with manager when needed This job typically operates at the local/country level on complex (cross-functional processes), tools, and systems, or supports global improvement initiatives. Perform project execution Milestone Checks Perform adherence & quality audits Point of contact / Linking pin between projects, technology & supply team Reporting/Dashboarding of various process & quality KPIs Identify and implement improvements (Process Map) Train/Support the respective teams using Project Portal/KPI/omnitracker, etc. Align with business improvement managers who own & maintain the process map on the corporate level Align with the Vanderlande QA community on the use of corporate data and quality systems Profile Strong knowledge of the total product & project life cycle and a good understanding of Quality Systems and Standards used in engineering and project execution/management environment Able to analyze data and define root cause Good presentation and reporting skills Have a helicopter view and be able to dig into details Attention to detail and commitment to quality Excellent communication and interpersonal skills You are proactive and take initiative Familiar with change management You are persistent and know how to deal with resistance Awareness of project management practices and experience in using Project Management tools Sound understanding of project delivery life cycle You are flexible and creative Primary skills: Quality Assurance Project management basics Good Communication & Fluent in English
Posted 2 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
Qualification: Bachelors degree in engineering (e.g., Computer Science, Electronics, Mechanical) Roles Responsibilities: 1. ASPICE Assessments Audits Conduct software process assessments in line with ASPICE guidelines. Perform audit variants including supplier self-evaluation, software potential analysis, and technical revisions. Define assessment scope, prepare plans, and align with stakeholders. Collect and evaluate objective evidence; deliver assessment reports with findings and recommendations. 2. Process Evaluation Improvement Assess maturity and capability levels of software development processes. Identify gaps and non-conformities against ASPICE standards. Support process improvement planning and deployment. Collaborate with process owners to implement corrective actions. 3. Compliance Audit Readiness Ensure readiness for internal and external ASPICE audits. Maintain documentation and audit trails in coordination with quality and engineering teams. Support supplier assessments and monitor compliance. Required Qualifications Certified Provisional Assessor Automotive SPICE (intacs certified). Strong experience in software development life cycle and quality assurance in automotive/embedded domains. In-depth knowledge of ASPICE process categories. Proven experience conducting formal assessments independently or as part of a team. Excellent analytical, documentation, and communication skills. Additional Skills: Knowledge of Functional Safety (ISO 26262) Understanding of safety-related development processes and how they intersect with ASPICE. Familiarity with Cybersecurity Standards (ISO/SAE 21434) Awareness of security practices in automotive software development. Tool Proficiency Hands-on experience with tools like JIRA, and Confluence for requirements and project tracking. Root Cause Analysis Strong skills in identifying underlying process issues and proposing actionable solutions. Project Management Basics Understanding of project lifecycle management, planning, and risk mitigation. Interpersonal Skills Ability to influence, facilitate discussions, and build rapport across cross-functional teams. Organizational Alignment Ability to ensure ASPICE compliance efforts are aligned with organizational objectives, collaborating effectively with managers and leadership to drive strategic quality initiatives
Posted 2 weeks ago
4.0 - 7.0 years
8 - 9 Lacs
Pune
Work from Office
Responsibilities & Key Deliverables Participation and Co ordination of concern resolution with Field, User plant and in-house for proprietary critical parts. Basic knowledge of commodity handled. Troubleshooting of proprietary parts and independently drive action at supplier end. Ensure that the lessons learned from product families are shared with the platform team (COE, CDMM etc. ) for new product development as input for prevention of repeated known issues. Provide support and involvement in new product development improvements through early involvement into product development Process and completion of joint PPAP with CDMM. Drive collaboration with suppliers to improve manufacturing processes and deploy processes and tools. . Monitor supplier performance measurement, supplier audits and Supplier Corrective Action Request (SCAR), etc. Develop and ensure implementation of process norms for management of suppliers by. Verification of products and services from the suppliers. Evaluation of performance of suppliers and monitor the improvement plans. Enhance technical capabilities of vendor through systems and knowledge upgradations. Review, Analyze and implement results of quality audits at supplier end Preferred Industries Automotive Industry Education Qualification Bachelor of Engineering; Bachelors of Technology; Bachelor of Engineering in Mechanical; Bachelors of Technology in Mechanical General Experience BE/B tech (Mech) 4 to 7 years Critical Experience System Generated Core Skills Advanced Product Quality Planning (APQP) Consumer Focus Negotiation Strategic Planning Teamwork System Generated Secondary Skills
Posted 2 weeks ago
7.0 - 12.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Key Requirements: Location: Bangalore Should have worked in International BPO (no domestic) Flexible for US shift Lean Six Sigma Green Belt certified, Should have worked on DMAIC projects, minimum 6 years of transactional quality experience, experience on minitab is an added advantage Knowledge of 7 QC tools and statistical tools Handled a good span of control, should have worked at manager level for at least 2-3 years. Job Description: Mandatory requirement: Should have transactional quality experience Should be able to use quality tools and should have analytical bent of mind Six sigma green belt certification Experience in retail sector will be an added advantage Should have worked on at least 4 - 5 projects Client Interaction Should be comfortable to work in rotational shift BPO sector experience Job Responsibilities 1. Client interactions 2. Manage and develop improvement plans in liaison with other department(s) 3. Effective resource utilization 4. Meeting & exceeding defined KPIs 5. Able to motivate team members. 6. Manage Operations Quality Team a. Effective resource utilization b. Meeting & exceeding defined KPIs c. Able to motivate team members d. Initiate KPI projects 7. Assures effective process and policy mechanisms are in place 8. Develops and assures compliance with the Service Level Agreements between internal and external customers 9. Assures confidentiality and integrity of data 10. Assures implementation of compliance with the Information Technology Standards (System checks, whitelist) 11. To oversee risk management activities across the Program 12. Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness. 13. Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit. 14. Ensure audits like contractual, compliance (BGC, access management) are conducted. Also assessments with various departments Minimum requirements (Education Qualification & Work Experience) Education Qualification : Graduate & above (Any Discipline) Certification / Trainings if any: Green belt certified
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Bhiwandi
Work from Office
Roles and Responsibilities Maintain documentation related to quality control procedures, including inward, In-process & Outward product quality reports, QMS Systems reports, SOPs and work instructions. Conduct quality audits at incoming material inspection points to ensure compliance with company standards. Monitor production processes to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve issues related to product quality, manufacturing process, or supplier performance. Ensure timely completion of all tasks assigned by supervisors while maintaining high levels of accuracy and attention to detail. Desired Candidate Profile 1-5 years of experience in a similar role within an manufacturing / electronics industry setting (preferably). Diploma/B. Tech/B.E. degree in relevant field (e.g., Electronics, Computers). Strong understanding of QC principles, manufacturing quality, manufacturing process, product quality, in-process quality, final quality, incoming quality control concepts.
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Key Responsibilities - Mointor live and recorded calls to evaluate agent performance against quality standards. - Identify communication, process, and product-related gaps and provide actionable feedback. - Create quality reports and share insights with team leads and operations Managers - Collaborate with training teams to address knowledge gaps through coaching and workshops - Maintain calibration with internal and client quality expectations - Provide suggestions for process and quality improvements - Conduct root cause analysis on repeat issues or customer complaints. - Maintain accurate records of monitoring and feedback provided - Assist in developing call quality checklists, scorecards, and SOPs.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 7 Lacs
Gandhidham
Work from Office
Quality Manager with BIS expertise for plywood, blockboard, flush doors. Manage resin manufacturing, ensure <2% defects, reduce wastage, drive compliance & process improvements. Lead audits, team training, and data-driven quality systems. Required Candidate profile B.Tech/M.Tech, ideally from IPIRTI, with 5+ yrs in plywood industry. Skilled in BIS audits, resin manufacturing, plywood, board, doors production. Ability in Quality control, defect reduction.
Posted 2 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
Mohali
Work from Office
Job Opportunity: Quality Analyst AR (US Healthcare) Location: Mohali & Pune , Bengaluru Experience: 3+ Years Department: Medical Billing Designation: Quality Analyst / Senior Quality Analyst Greetings from Vee Healthtek! We are currently hiring for an immediate opening for the position of Quality Analyst AR in the US Healthcare domain. Note: Candidates currently working as a QA ("on paper") will be preferred. Required Skills: Strong domain knowledge in US healthcare and medical billing Excellent verbal and written communication skills Proficiency in MS Word and Excel Strong analytical abilities and understanding of healthcare claims processing Ability to manage multiple tasks effectively A proactive team player with a willingness to take initiative Flexibility to work in different shifts Prior experience as a QA is highly appreciated Roles & Responsibilities: Ensure adherence to all quality standards by identifying and eliminating errors Meet productivity and quality benchmarks as per service level agreements Provide feedback and counsel team members on quality-related issues Maintain accurate documentation of errors and feedback using standard formats Communicate client updates to the team in a timely and clear manner Conduct quality checks based on the most recent process updates Maintain consistent and professional communication with clients Identify training needs within the team and report to the supervisor accordingly How to Apply: Interested candidates can reach out to: Bhargav S Team Lead Talent acquisition Vee Healthtek Private Limited 9606944375 / Bhargav.s@veehealthtek.com
Posted 2 weeks ago
7.0 - 12.0 years
5 - 8 Lacs
Sonipat
Work from Office
Quality manager required at kundli sonipat Qualification- b.tech electronics Exp- min 10 yrs Salary- upto 70k Skills- Power bank, charger, earphone timing- 9 to 6
Posted 2 weeks ago
2.0 - 4.0 years
2 - 2 Lacs
Mohali
Work from Office
Conduct inspections and tests on incoming materials, in-process components, and finished products. Use precision measuring instruments and equipment, such as calipers, micrometers, height gauge, and CMM machine, to verify product dimensions. Provident fund Over time allowance
Posted 2 weeks ago
1.0 - 2.0 years
1 - 3 Lacs
Jamshedpur
Work from Office
We are looking for a Quality Engineer for all documentation works Pref- Females in quality department including Raw Material inspection / process reports, internal & external inspection reports. One should hold diploma in mechanical/ metallurgy.
Posted 2 weeks ago
7.0 - 11.0 years
7 - 11 Lacs
Maharashtra
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Review and approval of contractor’s FQAPs. Assuring implementation of Quality Plan. Inspection and audit of TL construction work including substation as per FQAP and checklists. Follow up of Quality observations/NCs and timely closure with contractor. Quality audits and Quality checks during erection of Towers. Quality inspection during stringing activity and experience in final checking of towers. Monitoring and planning the Site quality inspections through TPAs. Monitor and review all the Civil activities at site like material incoming, in-process activities, testing and commissioning. Inspection of Transmission line tower parts line templates angles and Bolts etc. Monitoring overall project quality control and quality assurance. Inspection of incoming materials (IMIR) Knowledge of relevant IS codes related to civil works. Preparation of NCs if any, find out root cause, proposed corrective action and suggest preventive action. Review of Drawings, SOP, FQP, Check list, etc. Implementing the QA/QC management system at the site. Provide daily & weekly feedback to project, and quality manager regarding progress reports, inspection & test status, quality issues & NC status. Preparing IMIR, Cube register, test reports for materials. Documentation and testing as per QAP & ITP Directly coordinating with the contractors regarding project activities such as construction, maintenance, support, documentation, and testing activities to ensure compliance with specifications, codes, and client requirements. Providing on job quality training. Reporting and documentation as per Indian Standards Auditing and documentation. Skills to do commissioning and testing. 3rd party inspector and contractor- management. Knowledge of Reinforced Cement Concrete, concrete cube test validation, NDT & core test. Knowledge of relevant IS codes of civil and structure works. Knowledge of raw material testing for civil construction works at site and lab.
Posted 2 weeks ago
4.0 - 9.0 years
5 - 11 Lacs
Nelamangala
Work from Office
GEM Engserv Pvt Ltd. Hiring QC professionals for Warehousing Project @ Karnataka ( IMMEDIATE JOINERS PREFERRED ) Desired Candidate Profile Experience: 4+Yrs Qualification: Diploma/BE Engineering Project : Logistic Park, Warehousing Project PMC (On roll): GEM Engserv Pvt Ltd. Company Website: https://gemengserv.com/ Openings: 2 Please Note: No accommodation & Travelling will be provided from company end. Location: ONLY APPLY if you have experience into Industrial/Warehousing /Logistic park project + PEB Structure + Flooring work IMMEDIATE JOINERS PREFERRED Selection Criteria : Must have experience into PEB Structure + Flooring work Only apply if you are local or location is convenient to you. If interested please revert back with your updated CV & below mentioned details at the earliest to discuss the opportunity in detail. Mail To: harshala.kadave@gemengserv.com Subject Line: Application - QC Expert @ Karnataka Total Experience: Experience in PEB project: Current CTC: Expected CTC: Current Location: Applied Location: Notice Period: Reason for change:
Posted 2 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
31458 Jobs | Dublin
Wipro
16542 Jobs | Bengaluru
EY
10788 Jobs | London
Accenture in India
10711 Jobs | Dublin 2
Amazon
8660 Jobs | Seattle,WA
Uplers
8559 Jobs | Ahmedabad
IBM
7988 Jobs | Armonk
Oracle
7535 Jobs | Redwood City
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi
Capgemini
6091 Jobs | Paris,France