Quality Assurance Executive

Job Title:

Location:

Department:

Reporting To:

Job Purpose:

To ensure that all café outlets operate in compliance with food safety standards, hygiene protocols, and company-set quality benchmarks by conducting regular audits, training staff, and initiating corrective actions.

Key Responsibilities:

• Conduct periodic quality and hygiene audits across cafés.
• Monitor compliance with FSSAI and other applicable food safety regulations.
• Ensure adherence to standard operating procedures (SOPs) in food handling, preparation, and storage.
• Report quality deviations and follow up on corrective and preventive actions (CAPA).
• Conduct food safety training and refresher sessions for café staff.
• Perform vendor audits and ensure raw material quality standards are maintained.
• Maintain documentation related to QA inspections, certifications, and hygiene checks.
• Assist in implementing new quality control processes and initiatives.

Key Skills Required:

• Strong knowledge of food safety standards (FSSAI, HACCP, ISO 22000).
• Good observation and audit skills.
• Strong documentation and report-writing ability.
• Basic understanding of café or QSR operations.
• Ability to travel extensively across café locations.

Qualifications:

• Bachelor’s/Master’s degree in Food Technology, Microbiology, Hospitality, or a related field.
• 1–3 years of experience in a QA/QC role within the food industry, preferably in QSR, café chains, or hospitality sector.

Additional Requirements:

• Willingness to travel to multiple café outlets as part of regular audits.
• Good communication skills to train and guide store-level staff.
• Proficient in MS Office (Excel, Word, PowerPoint).