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5.0 - 10.0 years

12 - 13 Lacs

Mohali

Work from Office

Business Process Quality work focuses on developing, identifying, analyzing and improving existing general business processes (i.e., back-end processes not related to manufacturing) including: Applying process definition, improvement and design methodologies to identify, analyze and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction, etc. Developing documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis, etc. Planning implementing quality assurance and compliance processes In some organizations may include supporting development of training and/or change management materials and activities to support new processes and procedures Includes Six Sigma/Lean/Kaizen practitioners working in a non-manufacturing environment. Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise. Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility.

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

The Principal Change Analyst position in the Change & Transformation team is crucial for ensuring that projects meet their objectives in a timely manner. You will focus on implementing changes in business processes, systems, and technology to drive faster adoption and proficiency in the organization. By creating and implementing change management strategies, you will help maximize organizational goals achievement and minimize resistance. Your efforts will contribute to increased benefit realization, value creation, ROI, and overall results and outcomes achievement. Deutsche Bank's Operations group supports all of the bank's businesses in delivering operational transactions and processes to clients globally. As a Principal Change Analyst, you will work in the Bangalore location and collaborate with stakeholders, RTB SMEs, IT developers, and analytics teams to analyze and implement system changes, monitor incident management, and drive transformation initiatives within the Client Data Change & Transformation team. Key Responsibilities: - Collaborate with stakeholders to understand needs, analyze problems, and capture requirements - Conduct front to back process mapping, identify pain points, and propose solutions - Act as a subject matter expert for products to support scope and requirement decisions - Lead or participate in continuous improvement efforts and support change management activities - Implement projects effectively, take ownership of deliverables, and track progress - Define success metrics, support communication efforts, and design systematic change with RTB SMEs and technology resources Skills and Experience: - 10+ years of experience in Business Analysis, Project Management, Data Analysis, and Stakeholder Management - Good knowledge of Python, Alteryx, and Tableau - Experience in banking domain, preferably in KYC and reference data - Strong analytical, problem-solving, and relationship management skills - Familiarity with Master Data Management tools, DQ tools, and SQL - Certification in PMP, Scrum Master, Six Sigma, or Process Engineering is a plus We offer you: - Best in class leave policy and gender-neutral parental leaves - Sponsorship for Industry relevant certifications and education - Comprehensive insurance coverage for you and your dependents - Employee Assistance Program and health screening benefits Join our Client Data Change & Transformation team to work on innovative projects and contribute to transforming the way we work. Enjoy training, coaching, and continuous learning opportunities to excel in your career within a positive and inclusive work environment at Deutsche Bank Group.,

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4.0 - 12.0 years

0 Lacs

maharashtra

On-site

The Senior Manager, Enterprise Risk is a leadership position in the Global Capability Centre (GCC) and is responsible for providing operational risk management and governance. You will oversee the Control Environment for the Operations functions that support the business, ensuring alignment with the operations risk framework for global delivery activities. Additionally, you will support the Group Risk framework, providing assistance to the Group Risk Director. Your key accountabilities will involve driving Risk Management initiatives in the GCC in line with the Group Risk Framework and supporting the implementation of the Group Risk framework across the business. Responsibilities include developing a strong Operational Risk Management culture, coordinating the Risk Committee, conducting Risk Assessments and Assurance, preparing risk profiles, facilitating Risk Control Self-Assessment sessions, designing and reporting Key Risk Indicators, managing risk incidents, providing staff training on ORM, and implementing controls to mitigate process risks. You will also support the Group Risk framework by coordinating papers and processes with the Group Risk Director, acting as a Group Risk champion, updating policies and procedures, and supporting Risk Appetite reporting and oversight. To excel in this role, you should have 10-12 years of experience in financial back-office operations with a focus on operations risk, control, or audit. Operational excellence or six sigma background would be advantageous. Hands-on experience in various risk management practices such as process review, Risk and Control Self-Assessment, Business Continuity Planning, Concentration Risk, and data analysis is essential. You should also possess strong analysis skills, attention to detail, leadership abilities, excellent communication skills, and the capacity to build relationships and work under pressure. Overall, your role will be crucial in ensuring effective operational risk management and governance within the Global Capability Centre, contributing to the broader Group Risk framework, and fostering a culture of risk awareness and mitigation throughout the organization.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The Business Systems Administrator will play a crucial role in maintaining, configuring, and optimizing the Certinia (formerly FinancialForce) Professional Services Automation (PSA) environment at Signant Health. You will work closely with various teams to ensure that systems are aligned with business requirements and provide efficient and effective solutions. Your responsibilities will include managing Certinia PSA, troubleshooting technical issues, documenting systems and processes, collaborating with business units for process improvements, and ensuring cross-platform governance for accurate data and workflows. You will be expected to deliver high-quality solutions in a timely manner to support the goals of the business units. To qualify for this role, you should have a bachelor's degree in business administration, IT, or a related field, or equivalent experience. Additionally, you should have a minimum of three years of hands-on experience with Certinia applications and preferably hold certifications in Certinia PSA/ERP and Salesforce Administration. Strong self-leadership, organizational, and time management skills are essential, along with excellent communication abilities to articulate technical concepts clearly. Experience in process mapping, system documentation, and stakeholder management will be beneficial for this role. Signant Health fosters a collaborative and inclusive environment where individuals are empowered to thrive. With state-of-the-art tools and a supportive culture, you will have the opportunity to make a meaningful impact every day. If you are passionate about problem-solving, process improvement, and enabling teams to work smarter, we encourage you to apply and be part of shaping the future of IT and healthcare innovation at Signant Health. Signant Health is an Equal Opportunity Employer that values diversity and is committed to creating an inclusive workplace for all employees. If you are ready to advance your career and contribute to driving innovation, we invite you to apply for the Business Systems Administrator position at Signant Health.,

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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You are a detail-oriented Chartered Accountant responsible for supporting and driving finance transformation initiatives to enhance efficiency, improve reporting, and streamline financial operations. Your role as a Finance Transformation Analyst involves working closely with finance and project teams to analyze current processes, gather requirements, and help implement technology solutions like SAP cFIN, SAC, and other allied tools. Your analytical mindset, familiarity with financial systems, and excellent communication skills will be crucial in supporting key stakeholders and driving change. Your key areas of responsibilities include: Data Analysis and Process Mapping: - Conduct detailed analysis of current finance processes to identify inefficiencies and areas for improvement. - Create and maintain process maps, document workflows, and suggest improvements based on best practices and business requirements. - Perform data analysis to support decision-making and provide insights into the effectiveness of existing finance operations. Requirements Gathering and Solution Design: - Collaborate with finance, IT, and project teams to gather and document requirements for finance transformation initiatives. - Assist in designing solutions that align with organizational goals, including process improvements and technology implementations. - Translate business requirements into functional specifications and work with technical teams to support system configuration. Project Support and Coordination: - Support project manager in tracking project timelines, milestones, and deliverables to ensure finance transformation projects stay on track. - Help coordinate project tasks such as user testing, data validation, and system integration for successful project execution. - Prepare status updates and project documentation to keep stakeholders informed of progress and potential risks. Testing and Data Validation: - Develop test cases and support testing activities, including system integration testing (SIT) and user acceptance testing (UAT). - Conduct data validation and reconciliation to ensure data accuracy and consistency between new and existing systems. - Work with finance and IT teams to troubleshoot issues and provide solutions to resolve data or process discrepancies. Change Management and Training Support: - Assist in change management activities by preparing training materials and conducting user training sessions for smooth adoption of new systems and processes. - Communicate transformation objectives and updates to finance users, providing guidance and addressing concerns related to new tools and processes. - Support end-users post-implementation to ensure they are comfortable with the new system and processes. Continuous Improvement and Reporting: - Monitor and report on the performance of transformed processes, analyzing metrics to assess improvements and identify additional optimization opportunities. - Develop dashboards and reporting tools to provide insights into the effectiveness of finance transformation efforts. - Contribute to continuous improvement initiatives within the finance function by sharing ideas and best practices for process optimization. Qualifications: - Chartered Accountant - Bachelor's in Commerce (Accounting) - SAP FICO certification would be an added advantage Experience: - 2-4 years of experience in finance, accounting, or finance transformation, with exposure to SAP or process improvement projects. - Experience with SAP ECC/HANA and data analysis is preferred.,

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6.0 - 10.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Primary Skills SAP CS/Service Management Knowledge Service Order & Notification Management Service Contracts, Warranty, and Maintenance Field Service Management Integration with SAP MM, SD, PM, and FI/CO SAP Configuration & Customization Configuring service orders, notifications, and contracts Master data setup Business Process Knowledge End-to-End Service Management Service Level Agreements (SLAs) Service Cost Management SAP Reporting & Analytics Report creation and KPIs tracking Secondary Skills Project Management SAP implementation & agile methodologies Technical Skills Basic ABAP, SAP Fiori, and SAP HANA SAP Cloud Integration Business Process Reengineering (BPR) Process mapping and optimization Customer Relationship Management (CRM) SAP CRM integration for customer service Soft Skills Communication, problem-solving, and stakeholder management Industry-Specific Knowledge Industry-specific configurations and compliance

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Demonstrate expertise in the functional areas of Finacle CBS 10x/11x (Lending, Trade Finance, Payments), Digital Banking (DEH/FEBA), and CRM (CDH) Develop functional and business documents, including BRDs, technical specification documents, process maps, while mapping user requirements effectively. Convert business requirements into impacts on IT applications and business functions Support the production, review, and execution of test cases to validate alignment with acceptance criteria Analyze configuration and customization requirements and provide suitable technical solutions Conduct integration, regression, and performance testing to ensure system reliability Manage customization and deployment tasks on application servers. Stay updated on Finacle product enhancements, industry trends, and best practices to drive continuous improvement Conduct DR Drills for Finacle (CBS Application) .

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3.0 - 5.0 years

8 - 13 Lacs

Mumbai

Work from Office

To support the Group s business process mapping (BPM) activities and ensure that all maps reflect best practice, are in line with the Capita standards, and accurately reflect the relevant processes. The role is a subject matter expert, providing guidance and support to the relevant Internal Control leads across Capita and Global Process Owners to ensure Capita creates and maintains a consistent set of maps of its financial, operational, compliance and reporting processes. The role is a subject matter expert in process mapping and the preparation of a Risk & Control Matrix capturing the controls in the process maps. The holder possesses a clear understanding of the tools and techniques involved in mapping processes and provides support and challenge to those preparing maps within Capita. The role holder is a key part of the Controls Team, and is responsible for providing advice, support and challenge across Capita to improve our Group internal controls. Job title: Assistant Manager - Internal Controls Framework Job Description: Experience 3 to 5 years experience in identifying risk and developing / testing internal controls Understanding of risk and controls methodology, including current best practice An understanding of Sox compliance / Internal Financial Control Framework would be desirable Primary Responsibilities Guide and support the business in process mapping of the Group s processes and controls Critically review process maps, identifying areas for improvement, ensuring consistency standardisation between processes Ensure that the process maps accurately reflect the reality of the controls Perform both design and operating effectiveness testing Share design and operating deficiencies and recommendation with business and ensure agreement before reporting Review and ensure alignment between Risk & Controls Matrices and process maps Any other matters / reporting as required by management

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6.0 - 10.0 years

3 - 7 Lacs

Gurugram

Work from Office

This position will also act as a point of contact in resolving all issues with internal and external business Stake holders Partnering with accounting, procurement and tax teams to ensure timely and accurate payment of invoices Drive continuous improvement and Understand the gaps in process and streamline accordingly Demonstrate learn and be curious and standardize the process documentation (SOP, FMEA, Process Maps) Monthly 1-0-1 with the team and guide vintage resources to improve overall potential Perform time and motion study and revisit the productivity targets Setting up process priorities and aligning with overall organization priorities Evaluating and communicating accounts payable Controllership risks with in Finance Operations, assessing the adequacy of existing controls and implementing new controls as needed Set the vision, direction, and culture of the team. Prepare and analyze accounts payable reports, including aging reports, cash flow projections etc Ensures employees growth & development, set priority, drive motivation & engagement for employees Ensure accurate and timely month-end and year-end close processes for accounts payable Assist with audits and provide documentation and support as needed

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8.0 - 12.0 years

10 - 15 Lacs

Hyderabad

Work from Office

Role & responsibilities Role Overview: The main responsibility of the role is to analyze, translate and document design on both a global and country-specific level processes within P&O Ops organization. The primary responsibility is to conduct comprehensive mapping and analysis of existing and future processes design, creating detailed and comprehensive process documentation, and driving the design and implementation of streamlined processes. Major Accountabilities: Key Responsibilities: 1. Global and Local Process Mapping Lead the end-to-end mapping and analysis of HR processes at global, regional and country levels. Collaborate with local P&O Ops teams to capture country-specific requirements, ensuring compliance with local regulations and practices. Facilitation of the workshops with different stakeholders. Identify process gaps, redundancies, and improvement opportunities. Lead the mapping and analysis of processes at a global level, considering the unique needs and requirements of different regions and countries. Collaborate with local P&O Ops teams to understand and document country-specific nuances, ensuring processes align with regional regulations. 2. End-to-End Process Design & Documentation Design and document comprehensive HR process flows across the employee lifecycle (e.g., hiring, data administration, payroll, offboarding). Ensure seamless integration and alignment of processes across systems and functions. Maintain high-quality, standardized process documentation. 3. Adoption, Continuous Improvement & Optimization Establish a framework for continuous process improvement, leveraging best practices and feedback loops. Monitor process performance and recommend enhancements. Support the introduction of new and optimized processes. Provide training and documentation to ensure a smooth transition and successful adoption of updated processes by end-users Act as a change ambassador, promoting a culture of process excellence. Qualifications & Skills: Proven experience in HR process design, business analysis, or operations optimization. Strong understanding of global HR practices mainly payroll Proficiency in process mapping tools (e.g., Visio, Signavio) and HRIS platforms. Excellent analytical, Facilitation, communication, and stakeholder management skills. Ability to work in a dynamic, cross-functional, and multicultural environment. Company name : Sandoz Location : Hitech City Hyderabad Contract role for 10 months only . share resumes to nedunuri.saikumar@manpower.co.in

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7.0 - 12.0 years

15 - 25 Lacs

Hyderabad, Pune

Hybrid

ORACLE FUSION CLOUD PLANNING and MANUFACTURING CONSULTANT FTE- HYBRID- HYDERABAD & PUNE EXP- 10 years Job Description : We are seeking a highly skilled Oracle Fusion Planning & Manufacturing Consultant with 10 years of experience in Oracle ERP Planning Cloud solutions. The ideal candidate will have hands-on experience in implementation, configuration, and support of Oracle Planning and Manufacturing modules . Key Responsibilities : Lead and execute end-to-end implementations of Oracle Fusion Planning Cloud and Manufacturing solutions. Work closely with clients to understand business processes and translate them into Oracle solutions. Configure and implement Oracle ERP Planning Cloud modules including, but not limited to: Supply Planning Inventory Management Production Scheduling Sales & Operations Planning Backlog Management Global Order Promising Advanced Supply Chain Planning Manufacturing Provide expertise in Plan to Produce (P2P) business processes across industries such as Industrial Manufacturing, High-Tech, or similar domains. Perform requirement gathering, gap analysis, and process mapping. Develop functional and technical design documents, configuration documents, test scripts, and training materials. Manage data migration, deployment, and cut-over activities. Collaborate with cross-functional teams to ensure smooth project execution. Provide training and knowledge transfer to end-users and support teams. Ensure compliance with industry best practices and Oracle standards. Stay up to date with the latest Oracle ERP Cloud enhancements and industry trends. Required Skills & Qualifications : 7-10 years of hands-on experience in Oracle ERP Planning Cloud and Manufacturing modules. Minimum 3 end-to-end Oracle Fusion Planning Cloud implementations, with at least one Manufacturing implementation. Strong understanding of Oracle ERP Cloud and EBS Planning architecture. Knowledge of common Planning integration touchpoints and data flows. Expertise in business process modeling, requirement gathering, and solution design. Experience with data migration, cut-over planning, and deployment activities. Strong analytical and problem-solving skills with an ability to troubleshoot complex issues. Excellent verbal and written communication skills with a strong customer service orientation. Ability to work across multiple time zones and in a collaborative team environment. Oracle certifications in Planning or Manufacturing modules are a plus. Additional knowledge of Oracle Supply Chain Management (SCM) products is an advantage.

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2.0 - 5.0 years

0 - 0 Lacs

Kochi, Pune, Mumbai (All Areas)

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Analyze and improve business processes Create and maintain process documentation Support process testing and implementation Align improvements with strategic goals Train users on new processes Collaborate with cross-functional teams Required Candidate profile We are seeking a highly experienced and proactive Business Process Engineer to analyze, document, and improve key business processes. Mechanical Engineering experience will be plus.

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3.0 - 6.0 years

5 - 10 Lacs

Mumbai, Maharashtra, India

On-site

Key Responsibilities: Process Analysis: Collaborate with business stakeholders to understand and document current processes. Identify opportunities for automation, workflow optimization, and AI/ML integration. Design & Development: Create, develop, and maintain automation workflows using UiPath and similar RPA tools. Integrate AI/ML components where applicable to improve decision-making, predictive analysis, or process adaptability. Translate business requirements into scalable, technical solutions. Testing & Deployment: Conduct thorough testing and debugging of automation scripts and AI/ML models to ensure performance and reliability. Deploy automation and AI/ML solutions into production environments and monitor their performance. Integration & Support: Ensure seamless integration of automated workflows with existing systems, applications, and data analytics tools. Collaborate with data science teams to incorporate machine learning algorithms (e.g., computer vision, natural language processing, predictive analytics) that extend automation capabilities. Provide ongoing support, troubleshoot issues, and refine processes based on feedback. Continuous Improvement: Stay updated on the latest trends and advancements in RPA, AI, and machine learning technologies. Recommend and implement best practices to continuously enhance automation solutions with intelligent features. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 3+ years of experience in automation engineering, process automation, or a similar role. Hands-on experience with RPA tools, like UiPath, Automation Anywhere etc.. Proficiency in programming languages such as VB.NET, C#, or Python. Familiarity with AI/ML concepts and frameworks, and experience in integrating AI/ML solutions into automation workflows. Strong analytical skills and a solid understanding of business process analysis. Excellent problem-solving abilities with keen attention to detail. Effective communication skills to interact with both technical and non-technical teams. Familiarity with software development methodologies and lifecycle management. Experience with system integration and agile development practices is a plus. Preferred Qualifications: RPA certifications. Prior experience in AI/ML projects or certifications in machine learning. Previous experience in implementation roles or consulting projects. Demonstrated success in managing end-to-end automation projects with AI/ML enhancements.

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Office Location: #16 Salarpuria Premia (Opp. Cessna Business Park), Sarjapur Outer Ring Road (ORR), Bangalore 560103 This position is responsible enhancing customer satisfaction for all customers of Advanced Sterilization Products. The responsibilities include support of the global complaint handling process through timely evaluation, investigation and closure of product complaints in accordance with established company procedures and worldwide regulations and standards. The role requires completion of complaint investigations and escalation of trends and product problems. Duties and Responsibilities Reviews Incoming Complaints and Completes Good-Faith Effort to Collect Additional Information as Required. Authors Clear, Technical, and Accurate Reports Describing Complaints and Investigations for Compliance Files. Independently Completes Low Complexity Complaint Investigations within Required Timelines Coordinates Initiation of Company Issue Escalation Process as Required. Participates in Improvement Initiatives. Maintains Compliance to Applicable Foreign and Domestic Regulations Governing the Management and Processing of Medical Device Related Complaints including Protected Health Information (PHI) and Patient Privacy Laws. Responsible for communicating business related issues or opportunities to next management level. Performs other duties assigned as needed. Qualifications Bachelors degree is preferred. At least 2 years experience in the Medical Device industry or medical field; Critical thinking and investigation skills are required. Ability to multitask, including ability to understand customer requirements, retrieve relevant information, and provide responses satisfactorily and with immediacy is required. Employee must be able to effectively prioritize and manage multiple activities and responsibilities. Ability to understand and follow complex written procedures is required. Candidates should be familiar with general quality management system concepts, including good documentation practice (GDP), corrective and preventive action (CAPA), and document change control practices. Ability to function in a team environment and deliver on team objectives is required. Ability to influence and drive change is preferred. Prefer project management and/or process mapping experience. Communication Skills: Strong written and verbal communication skills are required. Must be highly proficient in reading, writing, and speaking the English language. Prefer developed presentation skills. Professional demeanor on the phone and in email is required. Technical writing is a routine part of this position. Strong attention to detail is required. Required Computer Skills: Familiarity with computers and Windows-based PC applications. Ability to learn and manipulate complex computer system applications is required. Ability to type at least 50 words per minute (WPM) is required. Experience with word processor software (e.g. Microsoft Word) and internet browsers (e.g. Internet Explorer) is required. Prefer experience with Complaint Management Systems. Normally receives no instructions on routine work, but all work is reviewed and approved. Receives general instruction on new tasks. Detailed initial training on procedures and software is provided. Prefer prior medical device complaint handling experience, or knowledge of medical device regulations. Prefer working knowledge of sterilization and/or high-level disinfection technologies. Prefer experience as a Professional Infection Control Practitioner in a health care facility such as a hospital. Prefer Certification in Infection Control (CIC). Prefer knowledge of operating room, central processing and endoscopy suite practices, procedures and protocols.,

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2.0 - 4.0 years

3 - 5 Lacs

Thane

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Role & responsibilities: Stakeholder Collaboration: Collaborate with sales, manufacturing, and other business teams to understand their needs, challenges, and opportunities for improvement, focusing on process automation through RPA. Requirements Gathering & Analysis: Elicit, analyse, document, and validate business requirements for RPA and software projects, ensuring they align with business objectives and automation goals. Specification Development: Translate business requirements into clear, concise, and actionable specifications for development teams, helping guide RPA solution design and development. Documentation: Assist in the development and maintenance of Business Requirements Documents (BRDs) and Software Requirements Specifications (SRS) for RPA projects and related software applications. Facilitation: Participate in workshops, meetings, and interviews with stakeholders to gather detailed requirements, ensuring alignment on scope and project deliverables. Methodology Support: Work effectively within both Agile (Scrum) and Waterfall methodologies, assisting in sprint planning, backlog grooming, and project execution. Test Case Development & Execution: Contribute to the development of test cases and execute them to ensure RPA solutions meet both functional and non-functional requirements. User Acceptance Testing (UAT): Support UAT efforts by coordinating testing activities, working closely with business users and developers to resolve any defects and ensure the solution meets business needs. Industry Awareness: Stay informed on industry trends, RPA best practices, and automation tools to bring fresh ideas and insights to the team and improve business analysis processes.

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15.0 - 20.0 years

6 - 10 Lacs

Gurugram

Work from Office

About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : HR Process Design Good to have skills : HR AnalyticsMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will engage in a dynamic and collaborative environment where you will drive innovative practices into delivery. Your typical day will involve working closely with clients to understand their needs, analyzing requirements, and implementing technology best practices. You will leverage your expertise to enhance the reputation of the organization in the marketplace while shaping strategies that bring emerging ideas to life. Your role will require you to communicate effectively and build trusted relationships with clients, ensuring that their objectives are met through tailored solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and present findings.- Develop and document best practice processes to enhance operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in HR Process Design.- Good To Have Skills: Experience with HR Analytics.- Strong understanding of process mapping and optimization techniques.- Ability to analyze and interpret data to inform decision-making.- Excellent communication and interpersonal skills to foster collaboration. Additional Information:- The candidate should have minimum 2 years of experience in HR Process Design.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

4 - 8 Lacs

Pune

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About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : SAP Field Logistics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to understand their needs, conducting thorough research to gather relevant data, and synthesizing this information to propose effective business solutions. You will also assess the current state of operations and identify areas for improvement, ensuring that the future state aligns with both customer requirements and organizational goals. Your role will be pivotal in bridging the gap between business needs and technological capabilities, ultimately driving efficiency and innovation within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation to support project initiatives. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Field Logistics.- Good To Have Skills: Experience with process mapping and business process reengineering.- Strong analytical skills to assess complex business scenarios.- Ability to communicate effectively with both technical and non-technical stakeholders.- Experience in project management methodologies and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Field Logistics.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

4 - 8 Lacs

Bengaluru

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About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. Your typical day will include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather information, and synthesize findings to support decision-making and strategic planning within the organization. Collaboration with various stakeholders will be essential as you work to align business needs with technological capabilities, ensuring that solutions are both effective and efficient. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Document business processes and create detailed specifications for system enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience with process mapping and documentation techniques.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 2 years of experience in SAP ABAP Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

4 - 8 Lacs

Chennai

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About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : Microsoft Dynamics AX TechnicalMinimum 5 year(s) of experience is required Educational Qualification : BE with hands on knowledge of coding logic apps power and must have architect certificate Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Your typical day will involve collaborating with various stakeholders to gather and synthesize information, identifying customer requirements, and defining future business solutions. You will assess the current state of operations and work towards optimizing processes to enhance efficiency and effectiveness within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain documentation related to business processes and system designs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Good To Have Skills: Experience with Microsoft Dynamics AX Technical.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in process mapping and documentation.- Ability to communicate effectively with technical and non-technical stakeholders. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based in Chennai.- A BE with hands-on knowledge of coding logic apps power and must have architect certificate is required. Qualification BE with hands on knowledge of coding logic apps power and must have architect certificate

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15.0 - 20.0 years

4 - 8 Lacs

Gurugram

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About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : GuideWire Integration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. Your typical day will include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather data, and synthesize information to support decision-making and improve integration with technology, ensuring that the organization meets its strategic goals effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Document business processes and create detailed specifications for system enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire Integration.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience with process mapping and documentation tools.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 2 years of experience in GuideWire Integration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

4 - 8 Lacs

Hyderabad

Work from Office

About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Your role involves researching, gathering, and synthesizing information to drive business decisions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead process improvement initiatives to enhance efficiency.- Conduct data analysis to identify trends and insights.- Develop and maintain project documentation.- Facilitate communication between stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems.- Strong understanding of data analysis and interpretation.- Experience with process mapping and optimization.- Knowledge of business process modeling tools.- Hands-on experience with requirements gathering and documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bhubaneswar office.- A 15 years full-time education is required. Qualification 15 years full time education

Posted 4 weeks ago

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be engaging with business partners in Retail Banking Operations to analyze, improve, design, and re-engineer business processes by utilizing sound process improvement techniques. Your responsibilities will include documenting the end-to-end flow of business processes, identifying opportunities to streamline processes in partnership with the Business, BAs, and Business Solutions Managers, managing the design or redesign of processes using lean methodologies, applying business redesign concepts, practices, and BPM methodology and tools. Your role will also involve integrating best practices with process design to ensure continuous process improvement, building action plans, and driving execution. To be successful in this role, you should have 3-5 years of related experience with an overall work experience of 10-15 years. You should have a very good understanding of Retail Banking, Operations management, and Business process designs. Strong project management skills will be essential, including the ability to prioritize work, meet deadlines, and deliver key documents such as Design Documents, Process Maps, and project plans. You should demonstrate the ability to be detail-oriented on business process concepts, translate Business Needs into Process Maps, possess strong written and verbal communication skills, and be comfortable interacting with senior leaders. Additionally, you should be able to facilitate meetings, capture key outcomes/actions, own project/process documentation, and have analytical skills to comprehend, document, evaluate, and improve complex business processes. Self-motivation, self-direction, organizational skills, and the ability to manage priorities without sacrificing quality or timelines are important in this role. You should have good foresight for detecting risks, exploring creative ways to mitigate risks, dealing effectively with ambiguity, and adapting to changing circumstances. The ability to work with diverse team members in a virtual environment is crucial, as well as proficiencies in Microsoft Office products (Word, Excel, PowerPoint, Visio). In terms of technical skills, you should have certifications in Agile, BPMN, Project Management, and Lean. Your qualifications should include Agile certification, BPMN certification, Project management, and Lean certification. As part of Standard Chartered, an international bank that acts with impact, you will be working towards making a positive difference for clients, communities, and each other. The bank values uniqueness, challenges the status quo, and seeks new opportunities to grow and improve. If you are seeking a purpose-driven career and want to contribute to a bank that makes a difference, Standard Chartered wants to hear from you. The bank celebrates unique talents and advocates for inclusion, driving commerce and prosperity through diversity. Standard Chartered offers core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off benefits include annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days), along with flexible working options based around home and office locations. Proactive wellbeing support, continuous learning opportunities, and a values-driven inclusive culture are some of the benefits offered by Standard Chartered. If you are looking for a challenging role in Retail Banking Operations that allows you to utilize your analytical, project management, and process improvement skills while working in a dynamic and diverse environment, this opportunity at Standard Chartered may be the right fit for you.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply. Wed be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. How You'll Make An Impact Manage Salary changes for Exempt and Non-Exempt Perform mass salary, job and promotions Issuing Tax statements About You Must possess strong knowledge on HR Processes, entire employee life cycle Incumbent would be responsible for creating process maps and documentation Ability to work on time bound projects Preparing Statutory Reports Strong knowledge of HR Systems, Automation and Ticketing tool Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.,

Posted 1 month ago

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5.0 - 10.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Job TitleAssociate Manager - CX Process Design (Consumer business) Our Culture: At PhonePe, we foster a culture of ownership, empowerment, and innovation. We believe in trusting our people to do their best work and providing them with the environment to thrive. We are passionate about technology and its potential to transform the lives of our customers. The Customer Experience (CX) Team: The CX team is dedicated to optimizing the customer journey on the PhonePe platform. We act as advocates for our customers, focusing on simplifying processes, reducing friction, and delivering efficient solutions. We are driven by a "Customer First" philosophy and strive to exceed customer expectations at every touchpoint. Role Overview: As an Associate Manager - Process Design within the CX team, you will play a pivotal role in shaping the end-to-end customer experience. You will be responsible for identifying opportunities for improvement, designing scalable solutions, and driving automation initiatives. This role requires a blend of analytical thinking, process optimization expertise, and strong stakeholder management skills. You will lead a team of process design professionals and contribute to the strategic direction of the CX function. Key Responsibilities: Customer Journey Optimization: Analyze the current customer journey to identify pain points and areas for improvement. Design and implement scalable solutions to enhance the customer experience across all touchpoints. Leverage design thinking methodologies to develop innovative process improvements. Automation and Efficiency: Identify opportunities for process automation and implement solutions using various communication and automation platforms. Streamline workflows and optimize operational efficiency. Data-Driven Decision Making: Structure and implement strategic reviews, metrics analysis, and VOC analysis to drive process improvements. Synthesize quantitative and qualitative data to provide actionable insights to stakeholders. Drive L1 metrics and ensure the team achieves set targets. Stakeholder Management: Collaborate with Product, Operations, Category, and internal CX teams to align on process and CX requirements. Effectively communicate with stakeholders at all levels, including leadership. Team Leadership: Manage and mentor a team of ~3+ process design professionals. Foster a culture of continuous improvement and innovation within the team. Drive process mapping, designing, documentation, and monitoring systems. Problem Solving and Innovation: Employ first principles thinking and challenge existing norms to drive innovation. Conduct root cause analysis (RCA) and implement effective solutions. Ideal Candidate Profile: Bachelor's/Master's degree from a Tier 1/2 institution. 5+ years of experience in process design, preferably in a customer experience or operations environment. Proven experience in leading and managing teams. Strong analytical and problem-solving skills. Excellent understanding of customer journey mapping and process optimization. Exceptional communication and interpersonal skills. Experience working in a product-based startup is highly desirable. Demonstrated ability to influence stakeholders at all levels. Why Join PhonePe Be part of a rapidly growing and innovative fintech company. Work on challenging and impactful projects that shape the future of digital payments. Collaborate with a talented and passionate team. Enjoy a culture of ownership, empowerment, and continuous learning. Competitive compensation and benefits. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Posted 1 month ago

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7.0 - 12.0 years

7 - 17 Lacs

Ahmedabad

Remote

Key Responsibilities 1. Project Management : Support the planning, execution, and monitoring of projects in alignment with organizational goals. Track project progress, manage timelines, and ensure deliverables are met. Communicate project updates and risks effectively to stakeholders. 2. Process Mapping : Analyze and document existing business processes to identify areas for improvement. Create clear, detailed process maps and workflows for various functions. Collaborate with teams to implement process enhancements. 3. Data Analysis : Gather, clean, and analyze data to support decision-making. Provide actionable insights and reports based on data trends. Use statistical tools and methods to assess process performance. Key Qualifications: Experience : 6 to 10 years of relevant experience in project management, process improvement, and data analysis. Certification : Preferably Green Belt certified in Lean Six Sigma or an equivalent process improvement methodology. Skills : Strong analytical and problem-solving skills. Proficiency in project management tools and data analysis software (e.g., Excel, Power BI, Zoho, Jira, MS projects etc..) Excellent communication and stakeholder management skills.

Posted 1 month ago

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