Role Title Analyst, Finance (GL) Reports To Manager, Finance Location Malad (W), Mumbai Experience and Skillsets required: Qualified CAs with 1 - 2 years of good understanding of accounting and reconciliations Able to demonstrate proven experience at this level within a similar financial environment Ability to communicate clearly with internal and external stakeholders Experience of financial services/banking with an understanding of basic bookkeeping Ability to deliver to tight deadlines Ability to maintain accuracy - key when confirming incoming value High attention to detail Ability to resolve issues to conclusion Demonstrable experience of resolving variances

Role purpose Key member of the Group FP&A team with focus on communication of Group’s results, planning and forecasting activities to external parties including the Travelex Board and lenders. Assist in providing specialist and targeted market analysis, based on global travel policies, passenger forecasts and latest business updates whilst the business recovers following significant uncertainty in 2020 and 2021 but pivoting to new opportunities that align to new strategic objectives of the Group. The role requires a high level of commercial awareness with ability to influence stakeholders, together with managing financial disciplines and process. Additionally, a good level of commercial and operational experience, with an ability to influence, and co-ordinate activities across the Group Business partnering is a key requirement for this role across functions and jurisdictions supporting the Group FP&A Team in meeting and exceeding its objectives. Key Accountabilities A key member of the Travelex Group FP&A team, key focus on producing and communicating group results including monthly board packs and Flash, quarterly external reporting and other ad hoc reports complete with meaningful evidence-based analysis. Ownership of group Profit and loss, liquidity model, including consolidation and analysis of monthly actuals, quarterly forecast and annual budget and measuring performance to key funding requirements. Assist in providing market analysis across all fronts of the business to support result analysis and group projections with focus on global travel policies, passenger forecasts, strategic priorities (internal and external) and competitor analysis. Contribute to the ongoing development of financial systems and support optimisation of processes with the objective of reducing reporting times. Participating in internal planning processes as required to drive key outputs for external reporting requirements. Assist in the development of any corporate plans and support in external reporting requirements alongside other key Group functions Assist in the strategic and operational planning processes for the Group across market/product/channel/entity and aspects of P&L, balance sheet and cash flow. Experience And Personal Qualities Relationship management Ability to create positive relationships across multiple jurisdictions and cultures. Ability to communicate effectively with stakeholders across a wide range of seniority, both internally and externally. Build credibility throughout the global commercial organisation as a creative and supportive function whilst maintaining Group standards on governance and control. Communication Actively communicate and seek feedback from colleagues and customers Be proactive in the provision of feedback and the delivery of ideas to develop and improve solutions relating to Travelex Finance General Undertakes any necessary training associated with the duties of the post and participates in training and development procedures Complies with all Company Health and Safety policies and legislation in the performance of their duties and responsibilities Maintains confidentiality and observes data protection guidelines Manage expenses in accordance with Company Expense Policy Carries out any other reasonable duties commensurate with their capability Essential Strong business partnering and influencing skills in relation to stakeholder management (internal and external) and across matrix reporting lines Commercial experience gained in blue chip companies as well as an excellent professional background Strong excel skills along with management of large datasets. Problem solving skills with the ability to seek alternative solutions. Ability to work on own initiative or as part of a team whilst meeting short deadlines. Desirable Relevant degree from a good university Qualified Accountant (ACA or ACCA ) or Part Qualified in final stages on professional accountancy qualification Experience using Oracle PBCS, HSGet retrieve and Smartview reporting tool. Show more Show less

Role purpose The candidate will be responsible for build and manage cloud based infrastructure using Devops and “Infrastructure as a code” practices. Reporting into the Infrastructure Services Technical Manager, he/she will be responsible for the design, build and implementation of technical solutions working towards migrating to the Cloud. What You Will Be Doing Build the infrastructure services for different product lines with in travelex using cloud computing tools Building the pre-emptive solutions to reduce support incidences Working on Releasing infrastructure features on to production and fix the production infrastructure bugs Review and identify ways to improve performance and stability of services and applications running on Cloud Infrastructure through continuous improvement and automation Running Sprint Planning and familier with JIRA. Would work with Cloud-Devops Mgr. to promote breadth of skills across the team members. Would focus on knowledge asset build up through confluence. Backlog management and grooming with Cloud-DevOps Manager Daily Standup with responsibility of unblocking team members either with technical direction or external non-technical dependency management. Sprint retro with focus on continuous improvement sprint by sprint.. Actions taken by scrum master should be visible. Conduct demo with all teams consuming Cloud-DevOps work. Weekly reporting Focus on Gradual improvement of velocity of scrum team. What We Are Looking For 4+ Years of experience on AWS Operational knowledge in Docker containers and Orchestration of containers on AWS using ECS and FARAG Knowledge on configuration and management of AWS Elastic load balancer Hands on exposure to building containers using scripts ( Docker file , Docker compose) Knowledge about AWS RDS, S3 ,IAM Experience in using IAC tools like terraform or Cloud formation and Ansible Understanding and implementation of cloud trail / cloud watch monitoring tools Working knowledge on CI/CD for web based and Client applications Experience with source controlled systems like Git and knowledge of PowerShell scripting Strong Experience with Scrum Delivery Process. Show more Show less

Job Description Role: Analyst – PS Home, Human Resources Function: HRSSC Location: Mumbai Key Accountabilities Responsible for the efficient and effective HR resolution of all queries coming into PS Home via email and portal to agreed SLAs and quality standards. Contracts and letters preparation for colleagues globally. Document management and uploads for colleagues globally. Assist with reports and data extraction when required. Ensure that as an individual and as part of a team, process improvement ideas are implemented to maintain a continuous improvement environment. Work on improvising processes, colleague experience and quality of services. Maintain knowledge base and coach other team members in new learning and changes. Maintain an effective working relationship with all internal stakeholder groups including HR SSC teams, all colleagues who have raised tickets as part of resolution and Global HR for continual improved processes for Travelex employees. Managing Adhoc projects assigned as per the requirement. Gather, view & analyze data thoroughly. Using data analytics to analyze trends that help business policies and decision making. Analyze HR data, metrics, and statistics globally and apply this data to make recommendations related to recruitment, retention etc. Ensuring that the data & reports are accurate and of high quality. Developing and managing database and timely data clean-Up. Maintain data security and look for ways to increase user efficiency when accessing the data Understanding database design concepts and being able to participate in short and long-term planning about database projects. Skills Required Knowledge & Experience of HR systems and databases i.e., Workday Good Interpersonal skills to maintain efficient working relationship with the Stakeholders Customer-service oriented with a problem-solving attitude Excellent written and verbal communications skill is must Proficiency in MS office (spreadsheet programs like MS Excel, Word, Outlook, Power Point, Access) Skilled at Data Visualization Show more Show less

Role Dimensions The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of contact for logging, resolving, and advancing IT-related requirements, inquiries and issues. Key Accountabilities Call Management Deliver best practices of call management: To ensure that all calls are logged accurately within IT Service Desk. Capture detail & correct information pertaining to all inbound calls. Maintain professionalism on call. Good knowledge of soft skills, empathy etc. Incident Management To ensure all calls are updated and resolved within SLA targets. To endeavour to provide an ‘Above Customer Expectation’ service. Undertake first line resolution activities. Participate in on-going review and maintenance of the IT Service Desk processes. To take part in knowledge sharing activities; to include both business and technical knowledge sharing. Take ownership of all open tickets within the team. Shift Rota To take part in a shift rota to ensure that adequate cover is provided 24/7 per week including weekends and bank holidays. There is an additional leave approved as part of the bank holiday cover. Communication Writes and speaks fluently on all aspects of work and communicates effectively. Actively communicate and seek feedback from colleagues and customers. Be proactive in working along with colleagues to improve Service Desk customer experience. Email Ability to write professional emails explaining all factors in one go. Take ownership and follow up till resolution. Avoid multiple trail emails and try and call and resolve or fulfill the requirement via call. General Undertakes any necessary training associated with the duties of the post and participates in training and development procedures. Complies with Travelex policies and standards, including all Company Health and Safety policies and legislation in the performance of their duties and responsibilities. Maintains confidentiality and observes data protection guidelines. Carries out any other reasonable duties in line with their capability. Azure Knowledge Should have L1 Azure knowledge and experience to deliver the related support. Essential Experience and personal qualities 1-2 years’ experience in IT or similar customer support/service delivery role. Excellent customer service skills with a high level of focus on quality. Ability to communicate in a clear and professional manner. Problem solving and analytical skills and ability to work under pressure and deliver the best service. Excellent inter-personal skills (verbal and written). Clear understanding and interest in current and emerging IT technologies. Beneficial to have an awareness of the IT industry in general (network, server etc.) An understanding and interest of the use of technology within business functions. Desirable Understand process improvement requirements. Data analytical skills. Show more Show less

Role Purpose Responsible for the installation, configuration, maintenance and support of Networks, Telecoms, and Secured Internet Infrastructure. Reports to Technical Manager – Networks, Mumbai. Scope Working across Travelex worldwide. Ready to work in shifts. Technology Experience in Checkpoint Firewall Experience in routing/switching - cisco Experience in Wireless LAN - Meraki/or any preffered technology Experience in Loadbalancer - A10/or any preffered technology. Basic understanding of AWS. Monitoring tool (Solarwinds) Essential QUALIFICATIONS & EXPERIENCE: Ability to resolve 1st & 2nd level Network & Telecoms infrastructure support calls Full understanding of fundamental concepts in Network Infrastructure, Internet and Firewalls, Routing & Switching, Loadbalancer, monitoring tools, t-shooting skills, Voice communications. Experience in Wireless LAN technology Good hands on debugging logs Basic understanding of AWS. Minimum 4 to 6 years of total IT experience with at least 4 years in Networking. Must have a broad knowledge in the following areas of technology; Networks / telecommunications; desktops / servers / mid-range computing; messaging / Internet (e-); enterprise management systems; data management Diploma or higher in Engineering Desirable Experience of setup, support & troubleshooting in LAN, WAN, checkpoint Firewalls and Internet infrastructure. Experience in Wireless LAN technology Well versed with the WEB environments in Data Centers. Awareness of products such as Layer 3 Switches, Load-balancers, Firewalls, Wi-Fi, Solar-winds or similar monitoring systems. Familiarity with IT Security issues and Business Continuity Management. Familiarity with the support and monitoring of a large Wide Area Network. Show more Show less

We are seeking an Oracle Specialist with expertise in Oracle Risk Management Cloud (ORMC) and system administration . The role will involve managing ORMC applications, managing user accounts and roles, ensuring compliance, and performing administrative tasks like user provisioning, role assignments, and system security management. As a Subject matter expert, he will collaborate with a global Finance team and technical team, demonstrating how to effectively integrate Oracle Fusion technologies to deliver significant business impact. This role involves working closely with Finance Team and counter parts from IT. The candidate will also maintain effective communication with internal stakeholders and external partners. Responsibilities Oracle Risk Management Cloud Support: Provide functional and technical expertise and support for ORMC, including risk identification, compliance monitoring, and audit reporting. Configure and customize ORMC solutions based on business needs. Monitor, maintain, and troubleshoot ORMC functionalities, ensuring smooth operations. Provide technical expertise to optimize risk management modules and Segregation of Duties (SoD) Assist in ensuring compliance with internal controls and regulatory standards (e.g., SOX, GDPR). Support testing, deployment, and performance optimization of ORMC updates and patches. Develop and deliver training sessions to end-users on effective usage of Oracle Risk Management Cloud applications. System Administration Manage user creation, role assignments, and data access requests in Oracle Cloud. Monitor and remove terminated users, ensuring to remove from approval groups to prevent workflow failures. User role removal for leavers/movers and ensure compliance with password policies. Oversee system security and access control policies, ensuring appropriate role-based access. Administer Oracle Cloud infrastructure and systems, ensuring optimal performance, security, and uptime. Manage system access, security configurations, and user roles within Oracle Cloud applications. Monitor system performance and resolve issues related to system crashes, slowdowns, or other technical problems. Assist with backups, disaster recovery planning, and other critical systems management tasks. Ensure proper configuration of Oracle environments (development, test, and production) to meet business requirements. Coordinate regression testing of new patches before moving them to production Team Management Incumbent will be responsible for managing a team of ~10 Oracle professionals, direct and guide them and be accountable for their deliverables Essential Skills Qualify for this role, the candidate must have: Experience: 10+ years of experience in supporting and administering Oracle Cloud applications, specifically Oracle Risk Management Cloud (ORMC). Strong knowledge of Oracle Cloud architecture, configuration, and system administration. Familiarity with Oracle Risk Management processes, including risk assessment, control management, and audit workflows. Experience with Oracle Cloud security, user management, and troubleshooting. Strong problem-solving and analytical skills Ability to lead a team Personal Attributes Ability to work flexible hours to cater to various time zones based on requirements. Show more Show less

Hand on experience on setting up Questionnaires, Job requisitions, Subject Matter Expertise in configuring Job Posting Templates, Career Sites, Job Applications Business Process while identifying opportunities for automation and process improvements. Functional experience in multiple HR processes like Payroll, Time Tracking, Benefits, Compensation, Absence, Talent. Perform HRIS operational duties for Workday HCM, Absence Module and Recruiting. Lead Workday Payroll projects, including strategy, implementation, and optimization. Ensure data integrity, security, and compliance within Workday applications. Collaborate with HR and IT teams to align on business requirements and system enhancements. Manage and mentor a team of Workday specialists. Develop and maintain comprehensive documentation and training materials. Support business development activities and client engagements. Should have complete knowledge on how to use Workday Community. Ability to work with the client and drive design sessions for various HCM/Recruiting areas and hands-on experience in business process configuration and building validation/condition rules. Understanding of HR programs and policies along with a commitment to HR principles of confidentiality required data analysis and report building skills is essential. Hands-on experience creating and troubleshooting EIBs (Enterprise Interface Builder). Ability to help customers resolve functional issues requiring in depth expertise in the Workday solutions. In-depth knowledge of Workday security framework, calculated fields, custom reports like Advanced/Matrix/Composite and setting up notifications. In-depth knowledge of various data sources available and how to use them. Analyse Workday release R1 & R2 updates to understand impacts of feature changes, in relation to clients existing configuration. Ability to maintain the highest regulatory and compliance standards in handling employee records. Comprehensive experience in managing the full recruitment lifecycle within Workday, including job requisition creation, candidate sourcing, interview coordination, and onboarding processes. Must have created inbound and outbound integrations using Workday Studio, Core/Cloud Connectors, EIBs, and Document Transformation processes Designed, built, or maintained various types of integrations, including reports, EIB, Core Connectors, Payroll Connectors, and Studio integrations Must have prior experience on Compensation & Benefits, Performance Management and Annual Compensation Review cycle or atleast knowledge about the processes. Qualifications Bachelor's degree in a relevant field. Minimum of 5+ years of experience in Workday Payroll implementation and management, WD HCM along with certification Total 10-15 years of work experience, must have handled team in the past or experience of team handling. Workday Payroll certification preferred. Strong understanding of HR and payroll processes. Excellent project management and leadership skills. Excellent Communication Skills Show more Show less

Role Title Analyst Finance Reports to Finance Manager Location Mumbai-Malad (W) Role status Permanent The Finance analyst/senior analyst is a direct reporting into a team leader/ Manager and is responsible for the day to day & month-end accounting activities Key Accountabilities Technical activities Daily, month and end year GL process, revenue and expenditure analysis Update and maintain general ledger and sub-ledgers detail for accounts such as fixed assets, prepayments, intangibles and accruals Ensure all balance sheet reconciliations and other key controls are completed monthly as per group policy Prepare and post journal entries Work on projects as required by management Prepare period end adjustments (e.g., accruals, currency conversions, etc.) Provide inputs as required during annual group and statutory audits Produce management and regulatory reports Relationship management Develop sound professional working relationships with Finance shared services teams Communication Proactive and regular communications with the business and other areas of Finance whose work impacts, or depends upon the GL & Reporting team Actively communicate and seek feedback from colleagues and customers Be supportive and encourage support for "people initiatives" e.g. Your Voice, Travelex Awards etc Play a participative part in team meetings Be proactive in the provision of feedback and the delivery of ideas to develop and improve Travelex Finance services, in particular those within the GL team Ensure feedback to line manager outlining general activities of role and ‘how we are doing’ General Undertakes any necessary training associated with the duties of the post and participates in training and development procedures Complies with all Company Health and Safety policies and legislation in the performance of their duties and responsibilities Maintains confidentiality and observes data protection guidelines Manage expenses in accordance with Company Expense Policy Carries out any other reasonable duties commensurate with their capability Please note that shift timings will be 5:30 am to 2:30 pm for two weeks (during month end) Show more Show less

Service Desk - Analyst Role Dimensions: The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of contact for logging, resolving, and advancing IT-related requirements, inquiries and issues. Key accountabilities Call Management Deliver best practices of call management: To ensure that all calls are logged accurately within IT Service Desk. Capture detail correct information pertaining to all inbound calls. Maintain professionalism on call. Good knowledge of soft skills, empathy etc. Incident Management To ensure all calls are updated and resolved within SLA targets. To endeavour to provide an Above Customer Expectation service. Undertake first line resolution activities. Participate in on-going review and maintenance of the IT Service Desk processes. To take part in knowledge sharing activities; to include both business and technical knowledge sharing. Take ownership of all open tickets within the team. Shift Rota To take part in a shift rota to ensure that adequate cover is provided 24/7 per week including weekends and bank holidays. There is an additional leave approved as part of the bank holiday cover. Communication Writes and speaks fluently on all aspects of work and communicates effectively. Actively communicate and seek feedback from colleagues and customers. Be proactive in working along with colleagues to improve Service Desk customer experience. Email Ability to write professional emails explaining all factors in one go. Take ownership and follow up till resolution. Avoid multiple trail emails and try and call and resolve or fulfill the requirement via call. General Undertakes any necessary training associated with the duties of the post and participates in training and development procedures. Complies with Travelex policies and standards, including all Company Health and Safety policies and legislation in the performance of their duties and responsibilities. Maintains confidentiality and observes data protection guidelines. Carries out any other reasonable duties in line with their capability. Azure knowledge: Should have L1 Azure knowledge and experience to deliver the related support. Experience and personal qualities 3-4 year s experience in IT and customer support/service delivery role. Excellent customer service skills with a high level of focus on quality. Ability to communicate in a clear and professional manner. Problem solving and analytical skills and ability to work under pressure and deliver the best service. Excellent inter-personal skills (verbal and written). Clear understanding and interest in current and emerging IT technologies. Beneficial to have an awareness of the IT industry in general (network, server etc.) An understanding and interest of the use of technology within business functions. Desirable Understand process improvement requirements. Data analytical skills.

Service Desk – Analyst Role Dimensions The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of contact for logging, resolving, and advancing IT-related requirements, inquiries and issues. Key Accountabilities Call Management Deliver best practices of call management: To ensure that all calls are logged accurately within IT Service Desk. Capture detail & correct information pertaining to all inbound calls. Maintain professionalism on call. Good knowledge of soft skills, empathy etc. Incident Management To ensure all calls are updated and resolved within SLA targets. To endeavour to provide an ‘Above Customer Expectation’ service. Undertake first line resolution activities. Participate in on-going review and maintenance of the IT Service Desk processes. To take part in knowledge sharing activities; to include both business and technical knowledge sharing. Take ownership of all open tickets within the team. Shift Rota To take part in a shift rota to ensure that adequate cover is provided 24/7 per week including weekends and bank holidays. There is an additional leave approved as part of the bank holiday cover. Communication Writes and speaks fluently on all aspects of work and communicates effectively. Actively communicate and seek feedback from colleagues and customers. Be proactive in working along with colleagues to improve Service Desk customer experience. Email Ability to write professional emails explaining all factors in one go. Take ownership and follow up till resolution. Avoid multiple trail emails and try and call and resolve or fulfill the requirement via call. General Undertakes any necessary training associated with the duties of the post and participates in training and development procedures. Complies with Travelex policies and standards, including all Company Health and Safety policies and legislation in the performance of their duties and responsibilities. Maintains confidentiality and observes data protection guidelines. Carries out any other reasonable duties in line with their capability. Azure Knowledge Should have L1 Azure knowledge and experience to deliver the related support. Experience And Personal Qualities 3-4 year’s experience in IT and customer support/service delivery role. Excellent customer service skills with a high level of focus on quality. Ability to communicate in a clear and professional manner. Problem solving and analytical skills and ability to work under pressure and deliver the best service. Excellent inter-personal skills (verbal and written). Clear understanding and interest in current and emerging IT technologies. Beneficial to have an awareness of the IT industry in general (network, server etc.) An understanding and interest of the use of technology within business functions. Desirable Understand process improvement requirements. Data analytical skills. Show more Show less

As a Cyber Governance Analyst, you will support the cultural direction and assist Travelex in achieving our company strategic cyber risk and governance goals. As part of the wider Compliance and Risk (C&R) group, accountable for all things relating to oversight, compliance, and management across the estate. You will be focused on supporting the development of Cyber Security as a function - a key strategic pillar within our organisation. A hands-on role with responsibilities covering our global business, you will not only be technical in nature but will also be able to provide input and assistance in ensuring oversight and reporting of critical cyber security processes through reporting Key Performance / Risk Indicators. A key part of this role will be to actively support client audit requests, support the maintenance and achievement of certifications for Travelex and planning both internal and external risk assessment programmes. Key Accountabilities Will Include Managing comprehensive client audits, ensuring appropriate and well measured responses to questionnaires, often to tight deadlines. Support in the planning, co-ordination, and oversight of internal and external audit programmes. Support preparation, running of and minuting monthly Cyber Risk Governance oversight meetings. Liaising with regional Compliance teams to contextualise and disseminate risks pertinent to their Geography. Proactive collaboration with all regional Compliance teams to promote consistent working practices and visibility to technology related issues. Internal policy maintenance, including regular review in accordance with framework. Compiling data and metrics in a timely manner. Creation and presentation of Cyber Risk Governance Management reports, summarising status of information security issues impacting the business and identifying trends / areas of concern. Policy exception management which includes assessing and responding to exception requests and ensuing that existing exceptions are reviewed regularly. Assuring that all functions across Travelex Group globally are compliant with Information Security-related policies. Policy compliance assurance can be undertaken via multiple methods e.g. self-assessment, sampling / full audits and is primarily carried out by a third party partner. Escalating appropriately, where policy compliance is not in place and tracking any remediation actions to completion. Undertake other reasonable duties as requested by the Cyber Governance Manager. Forming tight-knit relationships with stakeholders whilst having the ability to influence decisions in a visible, transparent- and pragmatic manner. Skills And Experience Required Experience of Cyber Security in a global organisation, in information technology & related fields. Familiarity with BS 25999 / ISO27001 / PCI-DSS and related global standards / regulation. Industry Certifications are desirable but not necessary. Possess effective analytical, planning, and organisational skills. Demonstrate a proven ability to deliver with a high level of quality focus. Ability to communicate effectively at all levels and to influence key stakeholders. Have a professional approach with a confident assertive style. Build & maintain strong relationships with peers and colleagues. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less

As a Cyber Governance Analyst, you will support the cultural direction and assist Travelex in achieving our company strategic cyber risk and governance goals. As part of the wider Compliance and Risk (C&R) group, accountable for all things relating to oversight, compliance, and management across the estate. Y ou will be focused on supporting the development of Cyber Security as a function - a key strategic pillar within our organisation. A hands-on role with responsibilities covering our global business, you will not only be technical in nature but will also be able to provide input and assistance in ensuring oversight and reporting of critical cyber security processes through reporting Key Performance / Risk Indicators. A key part of this role will be to actively support client audit requests, support the maintenance and achiev ement of certifications for Travelex and planning both internal and external risk assessment programmes. K ey accountabilities will include: Managing comprehensive client audits, ensuring appropriate and well measured responses to questionnaires, often to tight deadlines. Support in the planning, co-ordination, and oversight of internal and external audit programmes. Support preparation, running of and minuting monthly Cyber Risk Governance oversight meetings. Liaising with regional Compliance teams to contextualise and disseminate risks pertinent to their Geography. Proactive collaboration with all regional Compliance teams to promote consistent working practices and visibility to technology related issues. Internal policy maintenance, including regular review in accordance with framework. Compiling data and metrics in a timely manner . Creation and presentation of Cyber Risk Governance Management reports, summarising status of information security issues impacting the business and identifying trends / areas of concern . Policy exception management which includes assessing and responding to exception requests and ensuing that existing exceptions are reviewed regularly. Assuring that all functions across Travelex Group globally are compliant with Information Security-related policies. Policy compliance assurance can be undertaken via multiple methods e.g. self-assessment, sampling / full audits and is primarily carried out by a third party partner. Escalating appropriately, where policy compliance is not in place and tracking any remediation actions to completion. Undertake other reasonable duties as requested by the Cyber Governance Manager. Forming tight-knit relationships with stakeholders whilst having the ability to influence decisions in a visible, transparent- and pragmatic manner. Skills and Experience Required Experience of Cyber Security in a global organisation, in information technology & related fields. Familiarity with BS 25999 / ISO27001 / PCI-DSS and related global standards / regulation. Industry Certifications are desirable but not necessary. Possess effective analytical, planning, and organisational skills. Demonstrate a proven ability to deliver with a high level of quality focus. Ability to communicate effectively at all levels and to influence key stakeholders. Have a professional approach with a confident assertive style . Build & maintain strong relationships with peers and colleagues . Why Travelex? To remain the world s leading foreign exchange specialist, we are focused on making our customers lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelexs resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role purpose To offer exceptional customer service whilst maximising all initial sales opportunities and all future online sales. Rostered hour: Wednesday and Thursday from 7 am to 3 pm at Cairns Domestic Airport. Key accountabilities Deliver excellence in customer service Follow the sales process in order to maximise sales and promote to all customers our online products range for all transactions- Travel Money card, Online Sales etc Embrace the Digital mindset-SocialMedia- google reviews/facebook/Instagram. Understand features and benefits of all Travelex product lines Use every opportunity to upsell and cross-sell Recognise the warning signs of questionable transactions and mitigate possible effects of the sale Adhere to promotional marketing offers Manage till stocks Achieve individual KPIs / targets Fully investigate overs and shorts (differences) and report Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements Ensure compliance to legal and corporate requirements Maintain high standards of housekeeping and presentation of stores Contribute to the success of the team Complete training within required timelines Any other reasonable instructions as required by the business Role-specific experience and skills Retail, cash handling and/or banking experience Excellent customer service skills Excellent numerical ability Excellent knowledge of product, services and procedures Demonstrated experience working with computer systems Ability to work independently as well as in a team environment Ability to handle routine activities with attention to accuracy and detail Flexibility to work different shifts and locations as required English language skills General experience and personal qualities Self-aware, open-minded with a high degree of personal and professional integrity Demonstrated a will to win and a positive attitude. The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders A strong record of performance delivery in their area of expertise, through increased sales and/or performance against KPIs The ability to analyse issues and solve problems. Able to overcome customer objections to close the sale. Drive customer focus in everything we do to gain and retain high quality customers for the long-term success of Travelex

SALES CONSULTANT - PERTH AIRPORT Retail Sales Consultant Part/Time 26 hour per week Roster: Mon/Tues 04:00 - 11:00 and Fri/Sat 04:30 - 11:30 Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey. The opportunity: You are a self-motivated, friendly retailer/customer service expert seeking a new challenge to join our Retail Team. You will be the face of Travelex, representing our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it’s your own. Key Accountabilities Deliver excellence in customer service and achieve individual KPIs/targets Maximize sales and promote to all customers our Travelex product range Embrace the digital mindset via social media – Google reviews/Facebook/Instagram Monitor stock levels and fully investigate overs and shorts (differences) and report Comply with all company and location policy and procedures, including legal requirements Your experience: Passion for Travel and positive can-do attitude Excellent verbal communication and written comprehension skills Able to work independently and as a member of a team Enjoys working with numbers and detail in a structured environment Retail, cash-handling, and/or banking experience is desirable (but not essential) Ability to handle routine activities with attention to accuracy and detail A strong record of performance delivery through increased sales and/or performance against KPIs Ability to build and manage relationships across all levels, internally and externally At Travelex, our colleagues are our core. You will be joining a workplace that offers: Development opportunities that will see you thrive and advance your career Comprehensive training conducted by specialised trainers A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive Ongoing benefits such as Paid Parental leave, health & well being programs, social club and more