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12.0 - 17.0 years
11 - 15 Lacs
Pune
Work from Office
Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : MBA Summary :As a Business Process Architect, you will design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative business process models.- Conduct process assessments and identify improvement opportunities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Broadcasting Media.- Strong analytical skills for process design and optimization.- Experience in process mapping and documentation.- Knowledge of business process modeling tools.- Good To Have Skills: Experience in media production workflows. Additional Information:- The candidate should have a minimum of 12 years of experience in Broadcasting Media.- This position is based at our Pune office.- A MBA is required. Qualification MBA
Posted 1 month ago
15.0 - 20.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:1.Deep business process functional expertise. Developing E2E business process ,understanding the country specific statutory requirement, flow documentation based on discussion with business and requirement analysis. 2.Good team player and be able to lead a team to deliver activities efficiently and effectively. 3.Able to handle cross functional teams communication / co-ordination. Technical Experience:1.Minimum 1 E2E implementation projects exp in S/4HANA Accounting and good Finance functional expertise with 5-6 years of functional experience. 2.Should have understanding of E2E Finance business processes, Business process analysis and study Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Specifications Document, Test Case Document, Training Presentation, Conf Guide and User Manual 3.Good understanding of Document & Reporting Compliance (DRC) and hands on experience in E2E implementation of DRC Statutory Reports /E-Invoicing.4.Exposure to Localization or Country Specific Solutions-E-Invoicing/Taxation and well versed with taxation scenarios5.Experience in DRC Report extensibility is added advantage.6.Testing the system and its extensions or modifications7.Experience and knowledge in Taxes on Sales/Purchases; Withholding taxation, Month end process is must.8.SAP S/4 HANA certified will be an added advantage. Professional Attributes:Good Communication Skills Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:1.Deep business process functional expertise. Developing E2E business process ,understanding the country specific statutory requirement, flow documentation based on discussion with business and requirement analysis. 2.Good team player and be able to lead a team to deliver activities efficiently and effectively. 3.Able to handle cross functional teams communication / co-ordination. Technical Experience:1.Minimum 1 E2E implementation projects exp in S/4HANA Accounting and good Finance functional expertise with 5-6 years of functional experience. 2.Should have understanding of E2E Finance business processes, Business process analysis and study Gap Identification, Business Blueprint, Process Mapping, Configuration, Functional and Technical Specifications Document, Test Case Document, Training Presentation, Conf Guide and User Manual 3.Good understanding of Document & Reporting Compliance (DRC) and hands on experience in E2E implementation of DRC Statutory Reports /E-Invoicing.4.Exposure to Localization or Country Specific Solutions-E-Invoicing/Taxation and well versed with taxation scenarios5.Experience in DRC Report extensibility is added advantage.6.Testing the system and its extensions or modifications7.Experience and knowledge in Taxes on Sales/Purchases; Withholding taxation, Month end process is must.8.SAP S/4 HANA certified will be an added advantage. Professional Attributes:Good Communication Skills Qualification 15 years full time education
Posted 1 month ago
12.0 - 15.0 years
4 - 8 Lacs
Chennai
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Trade Finance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. Your typical day will include assessing the business model and its integration with technology, as well as evaluating the current state of operations. You will work closely with stakeholders to identify customer requirements and define the future state or business solution. Additionally, you will conduct research, gather data, and synthesize information to support decision-making and strategic planning within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure alignment among stakeholders.- Develop and maintain documentation that outlines business processes, requirements, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Trade Finance.- Strong analytical skills to assess business processes and identify areas for improvement.- Excellent communication skills to effectively convey information to diverse audiences.- Experience with process mapping and modeling techniques.- Ability to work collaboratively in a team environment and manage multiple priorities. Additional Information:- The candidate should have minimum 12 years of experience in Trade Finance.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3.0 - 4.0 years
8 - 13 Lacs
Medak
Work from Office
Process mapping of new products Mapping of new products in existing blocks Monitoring the progress of new RFP s Basic and detail engineering for new production blocks Coordinating with consultant for basic and detail engineering for new production blocks. Coordinating with different functions such as Production, SCM, Projects, PM, RD etc. for smooth implementation of new products. Process Safety evaluation of new products. Monitoring of new products during the manufacturing and note observations for further improvements. Preparation of batch plan for new products and monitor to closely to implement within time line. Work towards solvent recovery/recycle and re-use for the new products. B. Tech chemical engg
Posted 1 month ago
0.0 - 4.0 years
3 - 15 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quality scores. Provide regular reports and feedback to management on training outcomes and agent readiness. Qualifications & Requirements: Experience: 1 + years of training experience in BPO sales, or telesales. Sales Expertise: Strong understanding of sales techniques, and call handling. Communication Skills: Excellent verbal, written, and interpersonal skills. Training & Coaching: Experience in classroom training, coaching, and performance monitoring. Tech Savvy: Comfortable with CRM software, call monitoring tools, and reporting dashboards.
Posted 1 month ago
10.0 - 12.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Overview The role is designed to lead and scale enterprise-wide process transformation through demand-driven automation, agile delivery, and strategic stakeholder alignment. It acts as the critical interface between business priorities and technical solutions, enabling innovation, simplification, and measurable impact across digital initiatives. Main objectives: Own and streamline the demand management process, ensuring timely prioritization and delivery of automation and digital solutions aligned to business objectives. Lead the design of secure, sustainable, and scalable automation solutions, while continuously expanding the organization's digital toolkit. Build and manage a structured enablement framework that empowers business users to develop solutions responsibly, supported by best-in-class governance practices. Champion a culture of experimentation and continuous improvement by collaborating across platforms, functions, and geographies. Act as the key liaison for business stakeholders, ensuring transparency, alignment, and change management throughout the project lifecycle. Define success metrics, track progress, and report on value realization-including productivity gains, cost savings, and process improvements-to senior leadership. Responsibilities Demand Management & Delivery Execution Lead Demand Intake & Prioritization - Own the end-to-end intake process for automation and digital solution requests, ensuring alignment with strategic priorities and resource availability. Champion Agile Delivery Practices - Apply agile methodologies to drive iterative, fast-paced delivery of digital solutions while adapting to evolving business needs and feedback. Ensure Seamless Handoff to Sustain Teams - Collaborate with sustainment teams to ensure smooth transitions, including documentation, training, and support models for all deployed solutions. Solution Architecture & Toolkit Expansion Architect Scalable Solutions - Design and validate scalable, sustainable, and secure automation and low-code solutions that meet business needs and align with enterprise architecture standards. Expand and Evolve the Digital Toolkit - Continuously evaluate and integrate new tools, platforms, and technologies to enhance the automation and digitization capabilities available to the organization. Citizen Developer Enablement & Governance Drive the Citizen Developer Agenda - Develop and own the strategy, framework, and enablement model for citizen developers-empowering business users to build compliant, high-quality solutions. Establish Governance & Best Practices - Define and implement standards, guidelines, and guardrails to ensure consistency, reusability, and control across all solutions-especially those developed by non-technical teams Culture & Collaboration - Foster a Culture of Innovation & Collaboration - Act as a bridge between platform, business teams, and functional leaders to promote experimentation, collaboration, and continuous improvement across digital initiatives. Stakeholder Engagement & Value Reporting Own Stakeholder Engagement & Communication- Serve as the primary point of contact for business stakeholders-ensuring timely updates, clear expectations, and effective change management throughout the project lifecycle. Track and Report Value Realization - Define key success metrics and regularly report on value delivered, including productivity gains, cost savings, and process improvements, to senior leadership. Innovation Introduce Emerging Technologies & Trends - Continuously scan the digital landscape for emerging technologies and automation trends, assessing their applicability and piloting innovative solutions to solve business challenges in new ways. People Management & Team Leadership Lead and Develop a High-Performing Team - Provide direction, coaching, and performance management for a team of Product Owners, Value Realization Analysts, and Communication Specialists-ensuring alignment to strategic objectives and individual growth. Identify challenges for team members while setting them up for success Drive Cross-Functional Collaboration and Accountability - Empower team members to take ownership of their domains while fostering collaboration across functions, ensuring product delivery, value tracking, and stakeholder communications are tightly integrated and consistently executed. Qualifications 10+ years of experience in Intelligent automation space including leading a group of demand management and solution architect analyst Higher education degree Computer Science, Computer Engineering, Mathematics. Management Information Systems, Finance, Accounting, Procurement, business or related field Must have a business process analysis and optimization mindset Well-versed with lean Six Sigma and other project methodologies Strong facilitation and presentation skills Willingness to travel 20% of the time RPA & Automation Technologies UiPath (preferred), Power Automate, Automation Anywhere - Experience designing, implementing, and scaling automations. Orchestrator & BOT Management - proficient with deployment, monitoring, and exception handling. Process Mining - Familiarity with tools like Celonis to identify automation opportunities and inefficiencies. Document Understanding / Intelligent Automation - Expert with OCR, ML/AI-based extraction, and cognitive services. Microsoft Power Platform Power Automate - Workflow automation, approval processes, system integrations. Power Apps - Custom app development (canvas and model-driven apps). Power BI - Interactive reporting and dashboards, DAX, data modeling. Dataverse / SharePoint / SQL - Data source integration and relational modeling. Business Analysis & Demand Management Requirement Gathering & Documentation - Ability to translate business needs into functional/technical specs. Process Mapping & Gap Analysis - Using tools like Visio or Miro. Agile / Scrum Frameworks - Backlog grooming, sprint planning, storyboarding. Prioritization Frameworks and scoring models for intake Governance & Risk Management Solution Review Frameworks - Ensuring consistency, scalability, and compliance of citizen- and IT-led builds. Security & Compliance Awareness - Understanding of data privacy, DLP policies, access control. Change Management - Governance over solution lifecycle (intake ? build ? deploy ? sustain). Audit & Controls Enablement - Documentation and traceability for internal and external audits. Analytics & Reporting Power BI / Excel Advanced - KPI dashboards, performance tracking, value realization reports. SQL / DAX / Power Query - Data extraction, transformation, and performance optimization. People Management & Leadership Team Leadership - Leading cross-functional teams including Product Owners, Analysts, and Citizen Developers. Performance Management - Setting clear goals, providing feedback, and supporting career development. Coaching & Enablement - Mentoring team members to build technical and business acumen. Resource Planning - Aligning talent to demand and managing team bandwidth effectively. Collaboration & Conflict Resolution - Building a positive team culture and driving accountability. Executive Communication - Presenting updates, escalations, and outcomes to senior stakeholders.
Posted 1 month ago
0.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Sys. Analysis Sr. Specialist to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Requirement 1 (Offshore): Role Specifics : This resource is backfill on the Fixed compliance gaps project in regulatory. The incumbent BA has been moved onto a higher priority NDA'd project and this topaz is to provide backfill. Work will be liaise with business owners and stakeholders to document existing business process, conduct a gap analysis to see if there are any areas where VM is out of compliance with OFCOM rules. Then document the requirements for change to ensure compliance Key Skills : Stakeholder management, excellent interpersonal skills, process mapping and gap analysis, requirements management and documentation Key Experience : Regulatory experience (especially OFCOM), business process mapping, Waterfall and Agile project experience Responsibilities Business process design and improvement Mapping customer journeys Analyzing, documenting and managing business requirements and providing functional assurance Workshop planning and facilitation Change planning and conducting impact assessment BA deliverables planning and management Building, managing and validating Requirements Traceability Understanding of delivery methodologies such as waterfall and agile Communications planning and management General understanding of business systems and networks Preparing user acceptance test scenarios and scripts Producing and presenting reports, business cases and other client deliverables Assisting with the creation of presentations and other materials for end user training. Interacting with clients, both internal and external, to supply information. Primary and secondary research gathering. Able to demonstrate experience of working as a business analyst in a major consultancy and the ability to demonstrate core consulting values An understanding of core telecommunication business processes and appreciation of telecommunication & media market trends Excellent client facing skills Working collaboratively with clients to deliver a first class service Experience and understanding of end to end system integration deliveries A sound approach to problem solving and can adapt rapidly to changing situations. A very high standards of written, spoken and presentation skills in English Knowledge of the change control process and the ability to analyze change to minimize impact on requirements and implementation About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.
Posted 1 month ago
5.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
About the role Youll be at the heart of developing and maintaining our sophisticated in-house commercial insurance products. You will have the opportunity to join one of our product teams and contribute to the development of functionality which generates real business impact. About the team Our team is responsible for the building products & solutions for Corporate Solutions business unit. We closely collaborate with other teams and colleagues around the globe in shaping up and developing products. Your responsibilities include Clarification of business requirements and translation of them into functional and technical specifications including business architecture, process maps, wireframes and data models Ensure functionality of the User Story is properly specified, and all required data and background analysis is available to the whole team Design and definition of related test cases and supporting the PO in the creation of acceptance criteria Engage with Platform Product Owners, Technology Leads, Business Process Managers, Business Architecture and the Data Office on the end-to-end consistency of system, process and information architecture. Anticipating and analyzing the needs of the customers to find solutions to address their problems Organizing the Product Backlog based on the prioritization provided by the Product Owner Own support of one or more business applications in production, fronting user requests and addressing them, or triaging to development team for more difficult cases. Prepare and maintain project documentation on the corporate Wiki About you Are you passionate about product development and technology? Are you eager to support business and serve as a value adding force to create an impact? This job is for you! You should bring the following skills and experiences 5+ years of experience as Requirements Engineer or in similar roles Excellent stakeholder management, communication and presentation skills Strong grasp of Agile methodologies and experience working in cross-functional product teams Proficiency in tools like Jira, or similar Agile management platforms like Azure DevOps Proficient in Visio or other process mapping tools, good knowledge of BPMN Experience with Commercial Insurance is a plus
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
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Posted 1 month ago
8.0 - 13.0 years
10 - 16 Lacs
Gurugram
Work from Office
Operations Manager - Technology & Strategy Job Description Summary This is a manager role for a techno-functional profile with at least 10 years relevant experience in project situations requiring engaging with multiple teams and different stakeholder levels and drive agreement on requirements that can drive Mendix workflow solution deployments. The person is required to closely collaborate with subject matter experts across the business to understand, question and appropriately capture business requirements with a specific focus on leveraging the Mendix low-code platform for its workflow capabilities. The role is expected to hold a valid Expert/ Intermediate Mendix certification. Job Description Responsibilities: Requirements Elicitation and Analysis: Lead requirements gathering sessions with stakeholders across various business units. Analyze and document complex business processes and workflows. Translate business requirements into clear, concise, and testable user stories and acceptance criteria. Identify and document functional and non-functional requirements. Solution Design and Development (Mendix Focus): Design and prototype workflow solutions within the Mendix platform, leveraging its low-code capabilities. Collaborate with Mendix developers to ensure accurate and efficient implementation of solutions. Configure and customize Mendix workflows to meet specific business needs. Develop and maintain Mendix application documentation. Workflow Expertise: Apply deep understanding of workflow concepts, including process automation, rules engines, and human task management. Optimize existing Mendix workflows for performance and efficiency. Stay up-to-date on the latest Mendix features and best practices related to workflow solutions. Mentor junior business analysts on Mendix workflow design and implementation. Collaboration and Communication: Act as a liaison between business stakeholders and the development team. Communicate effectively with both technical and non-technical audiences. Facilitate workshops and presentations to stakeholders. Participate in Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews. Testing and Quality Assurance: Develop and execute test plans and test cases for Mendix workflow solutions. Participate in user acceptance testing (UAT) and ensure that solutions meet business requirements. Identify and document defects and work with the development team to resolve them. Documentation and Training: Create and maintain comprehensive documentation for Mendix applications and workflows, including process flows, data models, and user guides. Develop and deliver training materials to end-users on Mendix solutions. Center of Excellence (CoE) Contribution: Participate in the definition and implementation of the Mendix CoE strategy, standards, and best practices. Contribute to the development of reusable Mendix components and templates for workflow solutions. Assist in the creation and maintenance of a Mendix knowledge base and documentation repository. Support the governance and quality assurance processes within the Mendix CoE. Help to onboard and mentor new Mendix developers and business analysts within the organization. Promote the adoption of Mendix best practices across the organization. Project management and change management: Manage projects and engagements in the automation and tech implementation domain. Manage change management in these projects Sounds like you? To apply, you need to have: Education & Experience: Mendix Workflow Solution Expert / Intermediate Certification Relevant experience in Mendix workflow solution deployment Bachelor's degree in a technical field (e.g., Engineering, Computer Science) with relevant work experience. 10+ years of experience as a Business Analyst, Configurator, and Project Manager in automation projects. Bonus Points For: Knowledge of Real Estate Industry operations. Experience with DevOps practices. Skills & Abilities: Strong analytical and problem-solving skills. Excellent communication, collaboration, and interpersonal skills with diverse audiences (technical and non-technical). Ability to work independently and manage multiple projects efficiently. Creative thinker with a focus on achieving results. Adept in various requirement gathering techniques like brainstorming, user interviews, workshops. Passionate about driving change and continuous improvement. Certifications (Good to have): CBAP, Business Analytics, Product Owner, or Project Management certifications. Technical Skills: Deep understanding of the Mendix low-code platform, particularly its workflow capabilities. Intelligent Automation Tools (Preferred): In-depth experience with at least one segment of intelligent automation tools like MS Power Automate, BPM, RPA, IDP/OCR, low code no code tools or Gen AI. Programming Languages (Preferred): Proficiency in Python, SQL, or VBA is a significant advantage. Data & Business Analytics (Preferred): Exposure to business and data analytics is a plus.
Posted 1 month ago
6.0 - 9.0 years
8 - 11 Lacs
Chennai
Work from Office
Role Summary: This job provides expertise for standard to moderately complex problem solving and in-depth understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. May troubleshoot errors, conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. May provide guidance to Associate level employees. Essential Responsibilities Analyze Claims Tickets - Research/analyzes provider/Claims issue at hand Determines if provider/claim specific or global issue Actions taken could be ticket submissions to HMHS, pricing updates, provider file updates, collaboration with various internal stakeholders or Provider Relations, communications sent to Operations on global issues Requests cleanup report once issue is corrected, if required Follows cleanup through completion and notifies Provider Relations Facilitate process improvement meetings and/or discussions. Analyze the functions and operations of a business area/function and identify problem areas. Create process mapping and document current and future state business processes. Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies Assist in the development of desktop procedures and/or training material. Coordinate, monitor, and report on the progress of clean-up projects to ensure adherence to defined project schedule Communicate effectively with customers and colleagues. Successfully articulate issues, problems, and solutions. The experience we are looking to add to our team require: 6-8 years experience in Claims and Adjustments in Federal Employee Program (FEP) business Skills: Business Analysis skills Claims and Adjustment subject matter expertise Can adjudicate and adjust the claims Bluecard Home and Host knowledge Strong claims research skills are a must High level of systems and business knowledge Knowledge of INSINQ, Oscar, OCWA, CPBRE (Oscar Benefits), FEP Direct Business Process Improvement Collaborative Problem Solving Excellent analytical and problem-solving skills Bachelors or masters degree in any discipline Good verbal and written skills Good analytical and interpersonal skills Exceptional people management Good to have: AHM or any equivalent certification Additional quality/operational certifications Business acumen on Adjustments and Offset/Recovery
Posted 1 month ago
5.0 - 10.0 years
3 - 6 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Skillset: End to End Knowledge of the following life Insurance Product features and setup/implementation : 1. Term Life 2. Whole life 3. Universal Life 4. Variable Life 5. Variable universal Life 6. Indexed Universal Life 7. ULIPs 8. Pensions 9. Group Pensions 10. Group Life 11. Takaful Regulatory Compliance Requirements Gathering Process Mapping Business Analysis and Requirements Gathering Project Support and Process Improvement Experience with Insurance core administration or insurance customer experience software application implementations Basic understanding of actuarial data, life insurance pricing models, and risk assessment. Ability to write detailed requirements scope, involving business areas and any related stakeholder analysis. Deep understanding of business processes within the insurance value chain experience or knowledge of how to implement localization in business processes, products, or services Ability to analyze and evaluate the business requirements to identify potential product gaps and impacts to processes.
Posted 1 month ago
8.0 - 15.0 years
8 - 15 Lacs
Chennai, Tamil Nadu, India
Remote
We are seeking a highly skilled Process Re-engineering Manager to join our team. This role involves managing relationships with key stakeholders, leading process re-engineering projects, and driving process optimization across various customer groups. The ideal candidate will have strong experience in process analysis, project management, and stakeholder engagement. Stakeholder Management: Build and manage relationships with key business stakeholders at all levels to identify and deliver new process re-engineering opportunities. Opportunity Generation & Prioritization: Assist in generating and prioritizing opportunities across various Process Solutions customer groups, creating measurable roadmaps focused on quick wins and short/mid-term implementations. Process Diagnostics & Assessments: Conduct process diagnostics through stakeholder interviews, improvement workshops, and current state process mapping. Identify key gaps and improvement areas and prioritize recommendations. Project Leadership: Lead projects independently or in collaboration with GBS Process Solutions team members. Work closely with business SMEs and technical specialists to deliver process re-engineering, automation, and process mining dashboards. Automation/Process Mining Scope: Assess automation/process mining scope, business value/cost, and develop accompanying business cases. Risk Due Diligence: Evaluate risk factors including complexity, business criticality, compliance, and regulation. Change Management: Guide and support business readiness for transition to go-live. Support adoption and sustainment through embedded change management and user experience. Collaboration: Work closely with other capability teams within GBS Process Solutions to define and embed standardized approaches for lean mindset/process optimization, including standards, methodologies, tools, and best practices. Essential Requirements: Certification: Six Sigma or Lean Management Green Belt certified. Experience: Proven experience in analyzing and redesigning complex, multi-function business processes using recognized techniques such as Lean Six Sigma or Kaizen. Project Management: Demonstrated experience in leading medium-profile projects and change management activities. Skills: Strong stakeholder management, influencing, and presentation/oral communication skills. Attributes: Energetic, self-motivated, with strong analytical skills and the ability to discover and interpret business change requirements Time Management: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Adaptability: Thrives in an evolving environment, willing to adapt responsibilities to meet strategic priorities. Remote Work: Comfortable working virtually in a global environment. Travel: Willingness to undertake domestic and international travel as required. Language: Fluency in English. Desirable: BPM Capabilities: Significant experience with BPM capabilities such as Process/Task Mining, Robotics Process Automation, Low Code automation, BPM, and workflow tools. Industry Experience: Experience and proven results in change projects within the Pharma industry. Methodology Experience : Experience with Agile methodology. Global Experience: Proven experience working in a global context.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Hyderabad
Work from Office
What you will do In this vital role you will create and develop data lake solutions for scientific data that drive business decisions for Research. You will build scalable and high-performance data engineering solutions for large scientific datasets and collaborate with Research collaborators. You will also provide technical leadership to junior team members. The ideal candidate possesses experience in the pharmaceutical or biotech industry, demonstrates deep technical skills, is proficient with big data technologies, and has a deep understanding of data architecture and ETL processes. Roles & Responsibilities: Lead, manage, and mentor a high-performing team of data engineers Design, develop, and implement data pipelines, ETL processes, and data integration solutions Take ownership of data pipeline projects from inception to deployment, manage scope, timelines, and risks Develop and maintain data models for biopharma scientific data, data dictionaries, and other documentation to ensure data accuracy and consistency Optimize large datasets for query performance Collaborate with global multi-functional teams including research scientists to understand data requirements and design solutions that meet business needs Implement data security and privacy measures to protect sensitive data Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions Collaborate with Data Architects, Business SMEs, Software Engineers and Data Scientists to design and develop end-to-end data pipelines to meet fast paced business needs across geographic regions Identify and resolve data-related challenges Adhere to best practices for coding, testing, and designing reusable code/component Explore new tools and technologies that will help to improve ETL platform performance Participate in sprint planning meetings and provide estimations on technical implementation What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate Degree OR Masters degree with 4 - 6 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Bachelors degree with 6 - 8 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT, Computational Chemistry, Computational Biology/Bioinformatics or related field Preferred Qualifications: 3+ years of experience in implementing and supporting biopharma scientific research data analytics (software platforms) Functional Skills: Must-Have Skills: Proficiency in SQL and Python for data engineering, test automation frameworks (pytest), and scripting tasks Hands on experience with big data technologies and platforms, such as Databricks, Apache Spark (PySpark, SparkSQL), workflow orchestration, performance tuning on big data processing Excellent problem-solving skills and the ability to work with large, complex datasets Able to engage with business collaborators and mentor team to develop data pipelines and data models Good-to-Have Skills: A passion for tackling complex challenges in drug discovery with technology and data Good understanding of data modeling, data warehousing, and data integration concepts Good experience using RDBMS (e.g. Oracle, MySQL, SQL server, PostgreSQL) Knowledge of cloud data platforms (AWS preferred) Experience with data visualization tools (e.g. Dash, Plotly, Spotfire) Experience with diagramming and collaboration tools such as Miro, Lucidchart or similar tools for process mapping and brainstorming Experience writing and maintaining technical documentation in Confluence Understanding of data governance frameworks, tools, and best practices Professional Certifications: Databricks Certified Data Engineer Professional preferred Soft Skills: Excellent critical-thinking and problem-solving skills Good communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills
Posted 1 month ago
5.0 - 8.0 years
7 - 8 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Analyze and document business requirements for system development, translating them into clear functional specifications. Collaborate with stakeholders to define acceptance criteria. Act as liaison between stakeholders and development teams.
Posted 2 months ago
0.0 years
4 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Description We are seeking a motivated SAP PP Consultant to join our dynamic team in India. This role is ideal for freshers/entry-level candidates who are eager to learn and grow within the field of SAP consulting. The successful candidate will assist in the implementation and configuration of SAP PP modules while collaborating with various teams to enhance production processes. Responsibilities Implement and configure SAP PP modules according to business requirements. Collaborate with cross-functional teams to gather and analyze business needs. Provide support in testing and troubleshooting of SAP PP functionalities. Assist in user training and documentation. Monitor and optimize production processes using SAP PP tools. Participate in project meetings and contribute to planning and status updates. Skills and Qualifications Strong understanding of SAP PP module functionalities. Knowledge of production planning processes and methodologies. Familiarity with SAP integration with other modules like MM and SD. Proficiency in data analysis and reporting tools within SAP. Excellent problem-solving and analytical skills. Ability to work collaboratively in a team environment. Effective communication skills, both verbal and written. For more details you can share resume or contact 7019878842
Posted 2 months ago
4.0 - 6.0 years
4 - 6 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
We are looking for a proactive and drivenSenior Engineer - Hardware Installation and Process Excellenceto support and scale our global warehouse automation installation projects. This role will play a key part instandardizing processes,driving operational clarity, andcoordinating cross-functional effortsfrom planning through successful go-lives. The ideal candidate is highly structured, process-oriented, and capable of managing technical and human aspects of installations. Key Responsibilities: Installation Planning : Set up detailed plans for upcoming warehouse automation installations globally. Define installation milestones, resource requirements, and effort estimations. Track and monitor installation KPIs and execution health. Cross-Functional Coordination: Collaborate with engineering, product, procurement, and solution design teams to bring clarity to Bill of Materials (BoM), scope of supply, and finalized solution for the installation team. Ensure installation readiness by validating site documentation and kit readiness. Process Standardization & Improvement: Identify improvement opportunities across solution design, pre-installation readiness, and commissioning processes. Lead initiatives to standardize installation SOPs across regions. Develop knowledge-sharing frameworks and onboarding support for new team members. Vendor Interaction & Pre-Installation Trials: Travel to vendor locations to conduct hardware and BoM-level trials. Provide structured feedback for design improvement and validate component readiness. Document SOPs and best practices to ensure smoother on-site installations. On-Site Support: Travel to domestic and international sites to support live installations. Work with site leads to resolve on-ground challenges and ensure smooth ramp-up. Capture learnings and feed them back into the global installation playbook. Preferred Qualifications: Bachelor s degree in Mechanical, Robotics Engineering, Operations, or equivalent. 4-6 years of experience in industrial automation, warehouse logistics, or capital equipment deployment. Proven experience in cross-functional coordination and process mapping. Strong analytical and planning skills. Knowledge of Project Management skills. Comfortable with tools like MS Project, Jira, Google Sheet, Confluence, and Visio.
Posted 2 months ago
4.0 - 9.0 years
5 - 9 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Description We are seeking a Senior Process Analyst with expertise in property and casualty insurance to join our team. The ideal candidate will have a strong background in analyzing and improving business processes, driving efficiency, and enhancing customer satisfaction within the insurance domain. Responsibilities Analyze and document business processes related to property and casualty insurance. Identify areas for process improvement and efficiency enhancements. Collaborate with cross-functional teams to gather requirements and implement solutions. Develop process maps, workflows, and documentation to support process changes. Conduct data analysis to support decision-making and provide insights to stakeholders. Facilitate workshops and meetings to gather input from stakeholders and drive consensus on process improvements. Monitor and report on the performance of implemented changes to ensure ongoing effectiveness. Skills and Qualifications 4-9 years of experience in process analysis or related field, preferably in insurance or financial services. Strong understanding of property and casualty insurance products and processes. Proficient in process mapping tools and techniques (e.g., BPMN, flowcharts). Experience with data analysis and reporting tools (e.g., Excel, SQL, Tableau). Excellent communication and interpersonal skills to collaborate with various stakeholders. Problem-solving mindset with a focus on continuous improvement. Knowledge of project management methodologies and tools.
Posted 2 months ago
1.0 - 2.0 years
1 - 4 Lacs
Thane, Maharashtra, India
On-site
We are actively looking out for candidates who are specially abled and we have multiple designation Designation: Process Trainer Location- Thane and Bhayander - Should be from a BPO Background - Inbound and Outbound experience will do - Candidates with 1 year and above experience in language/ soft skill training - Excellent Communication in English - Dayshift 6 days working 1 rotational week off.
Posted 2 months ago
4.0 - 9.0 years
2 - 6 Lacs
Indore, Madhya Pradesh, India
On-site
Description We are seeking a highly skilled Process Trainer with 4-9 years of experience to join our team. The ideal candidate will be responsible for designing and delivering effective training programs that enhance employees understanding of processes, improve their skills, and increase overall productivity. The candidate should have a strong background in instructional design and a passion for developing others through innovative training solutions. Responsibilities Design and deliver training programs for new and existing employees to enhance process knowledge and skills. Conduct needs assessments and evaluate training effectiveness to ensure continuous improvement in training methodologies. Create training materials, including manuals, presentations, and e-learning modules, tailored to the specific needs of the organization. Facilitate workshops and training sessions, both in-person and virtually, to engage participants and enhance learning outcomes. Monitor and assess the performance of trainees, providing constructive feedback and coaching to improve skills and knowledge. Collaborate with subject matter experts and department heads to identify training gaps and develop targeted training solutions. Maintain accurate records of training activities and participant progress, generating reports for management as needed. Skills and Qualifications Bachelor's degree in Education, Human Resources, or a related field; a Master's degree is a plus. 4-9 years of experience in training and development, preferably in a process-oriented environment. Strong understanding of instructional design methodologies and adult learning principles. Proficiency in using Learning Management Systems (LMS) and e-learning software. Excellent communication and presentation skills, with the ability to engage and motivate learners. Strong analytical and problem-solving skills to assess training needs and outcomes. Experience in creating training materials and resources, with a keen eye for detail and quality. Ability to work collaboratively in a team environment and manage multiple training initiatives simultaneously.
Posted 2 months ago
10.0 - 17.0 years
3 - 6 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Objectives: Upgrade QA process documentation to align with the latest industry standards and project-specific requirements. Control Testing Leverage strong experience in audit controls ,particularly in banking and financial servicesprojects , to strengthen QA oversight and compliance. Design and implement a robust QA Support Working Model to deliver consistent, scalable, and standardized QA support across all initiatives. Provide comprehensive QA walkthroughs to new project teams, ensuring effective onboarding and alignment with established QA processes. Conduct monthly QA reviews across all Lines of Business (LoBs) and deliver detailed QA health check reports to stakeholders. Ensure strict compliance with QA standards for all deliverables across the QA CoE and QA-supported projects. Continuously refine and enhance QA assets such as templates, checklists, and process documentation to drive efficiency and improve quality outcomes. Collaborate with the Webster Training Team to deliver targeted training sessions on updated QA processes and best practices. Perform internal controls testing in alignment with regulatory frameworks including SOX, FFIEC, and OCC.
Posted 2 months ago
2.0 - 6.0 years
8 - 10 Lacs
Bhayandar, Mumbai (All Areas)
Work from Office
PEX role and process engineering. This role focuses on cost reduction, performance enhancement, and compliance with SLAs.
Posted 2 months ago
3.0 - 7.0 years
9 - 13 Lacs
Pune
Work from Office
Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Have experience on a varied range of projects ranging from Product Development & Management, Business Analysis, process mapping & improvement, agile transformation, advisory/consulting, and digital automation. Act as a link between the business and the development team to ensure that the requirements are met and help the larger IT team (cross-functional/cross-skilled) to deliver a solution that works for the client Elicit requirements from various stakeholders & translate business requirements into functionality and assess various solution options risks, feasibility, opportunities, and business impacts. Own end-to-end documentation of requirements including version control and required signoff from stakeholder groups Create acceptance criteria and validate solutions meet business needs through client demos, UAT, and scope changes, to the final solution Interact with vendors, designers, and developers to understand limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled Has experience in process consulting/improvement/standardization by identifying inefficiencies, optimizing improvements, and inculcating industry process best practices. The candidate should have strong skills in mapping current processes (AS IS) and developing future processes (TO BE) using process classification frameworks such as APQC, SCOR, BPMN etc Has experience of responding to RFPs by translating client objectives and requirements into winning solution concept or has developed accelerators (templates, tools, and resources) Create service offerings along with global colleagues and define key deliverables for Go to Market. Your Profile 3 to 7 years of Experience in Digital Transformation /Business Analysis /Product Development /Process Consulting / Business Consulting. Masters degree in business administration from a reputed institute BA/PO Experience in at least one domain Consumer Retail, CPG, E-commerce, SCM, logistics Good experience in working in SDLC and AGILE program management methods Process modelling/mapping/standardization experience using standard industry frameworks and tools. At least two Relevant certifications e.g. CSM/CSPO/SAFe PO/ECBA/ CCBA/CBAP Strong interpersonal skills supported by excellent communication skills (written and verbal) Strong JIRA/Confluence/MS Visio, ServiceNow & MS Office skills, particularly PowerPoint, Excel, and Word Ability to steer programs/initiatives/projects with senior leadership, Participation in RFP curation and submission, Experience in GTM strategy and business development activities What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.
Posted 2 months ago
15.0 - 20.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Payments Fundamentals Good to have skills : Business ArchitectureMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. A typical day involves collaborating with various stakeholders to gather and synthesize information, assessing current states, and identifying customer requirements to define future states or business solutions. You will engage in research activities, ensuring that the solutions proposed align with both business needs and technological capabilities, ultimately contributing to the organization's strategic goals and operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and drive consensus among stakeholders.- Develop and maintain documentation that outlines business processes, requirements, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Payments Fundamentals.- Good To Have Skills: Experience with Business Architecture.- Strong analytical skills to assess business processes and identify areas for improvement.- Ability to communicate effectively with both technical and non-technical stakeholders.- Experience in process mapping and modeling techniques.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Payments Fundamentals.- This position is based in Hyderabad.- A 15 years full time education is required. Experience in Payments Domain is mandatory Qualification 15 years full time education
Posted 2 months ago
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