Description We are seeking experienced professionals for the role of Hiring in the Healthcare/International Voice Process/US Insurance/SSA sector in India. The ideal candidates will have a strong background in healthcare insurance, excellent communication skills, and a passion for customer service. Responsibilities Manage and resolve customer inquiries regarding healthcare insurance claims and benefits. Provide exceptional customer service in a fast-paced environment. Communicate clearly and effectively with clients and team members. Process claims and ensure compliance with US healthcare regulations. Maintain accurate records of customer interactions and transactions. Skills and Qualifications 4-8 years of experience in healthcare or international voice process is preferred. Strong understanding of US healthcare insurance systems and regulations. Excellent communication skills in English, both verbal and written. Ability to handle difficult customer interactions with professionalism and empathy. Familiarity with CRM software and case management systems is a plus. Strong problem-solving skills and attention to detail.

Job description: Job role: Customer support associate Qualification: Undergraduate/ graduate Experience: 1 to 5 yrs Salary: upto 5 lpa ( 50k joining bonus after 3 months) Location: Koramangala 2 way cabs will be provided upto 20 km radius. Note: We are looking for only immediate joiners!! Roles and responsibilities: Customer support : Provide support to customers by answering questions, resolving issues, and troubleshooting problems Customer relations : Build and maintain strong relationships with customers Complaint resolution : Handle customer complaints and provide solutions within time limits Communication : Communicate with customers via calls.

We are hiring candidates with excellent communication skills and a minimum of 4+ years of experience in international voice processes, preferably in Banking voice, Insurance voice Can apply. Mandatory Requirement: Experience in the above domainsWillingness to work in US shifts Call and book your interview slots:7829336034 / 7829336202 / 9380300644 /9986267393 JD for Senior Process Analyst Primary Responsibilities Act as the primary point of contact for the branch, providing comprehensive support Responsible for end to end support of the policy lifecycle services Participate in renewal review meetings alongside Producer, CSM and sales team Support a team of 5-7 Client Service Managers at the branch Take Proactive measures to initiate pre and post-renewal activities promptly Monitor and follow up on triggered activities, ensuring their accuracy and timely completion Handle queries effectively, aiming to minimize re-work at service center Collaborates with branch to identify time consuming activities that can be offshored to service center Foster and maintain a positive relationship with branch staff to enhance the overall customer experience III. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Proactive Ownership and Accountability Insurance domain knowledge Logical thinking and decision making IV. Minimum Qualifications and Experience Graduate with 5+ years of experience in an Insurance domain (BFSI) Insurance certification good to have Transition/onboarding of service - good to have SPOC - Single Point of Contact role for operations - good to have Onshore travel experience good to have

Job description Kindly Note: We are looking @ Minimum 2 Year of an experience into Fraud Investigation /Risk Investigation / SAR in International BANKING only.Call the below mentioned Number to book your slots and grab the opportunity. Roles and Responsibilities Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Of f- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel*Have a good attitude - should be committed to the work Perks and Benefits *One Ways Cab Provided.

JD for Senior Process Analyst (Service Support Lead) I. Position Summary Service Support Lead / Manager Managing Customer support operations Ensure all client specific records are compliant with regulatory standards. Should work on high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. Must deliver great customer service standards to define, analyze, to resolve queries and escalations. II. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end to end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once III. Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Advanced computer skills (Outlook, Word, Excel and Power Point) are essential Proactive Ownership and Accountability Insurance domain knowledge Logical thinking and decision making IV. Minimum Qualifications and Experience

Roles and Responsibilities Review transaction monitoring reports to identify potential suspicious transactions. Ensure compliance with regulatory requirements related to Anti-Money Laundering regulations. Collaborate with internal teams to resolve any issues or discrepancies found during customer due diligence. Perform AML (Anti Money Laundering), CDD (Customer Due Diligence), EDD (Enhanced Due Diligence), Sanctions Screening, and Sar checks on clients. Conduct KYC (Know Your Customer) verification for new customers. Desired Candidate Profile 1-4 years of experience in Transaction Monitoring/KYC/AML/CDD/EDD roles. Strong understanding of anti-money laundering regulations and sanction screening procedures. Proficiency in reviewing complex financial data and identifying potential risks. Excellent communication skills for effective collaboration with cross-functional teams.

Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note: We are looking @ Minimum 2 Year of an experience into Fraud Investigation /Risk Investigation / SAR in International BANKING ONLY. Call the below mentioned Number to book your slots and grab the opportunity. Ananya 8884496986 (Whatsapp the CV if the number is busy.) Roles and Responsibilities Job Responsibilities: Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Of f- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system.

Greetings From River Manpower Services, Currently we are hiring Fraud Investigator into banking process for leading clients in bangalore. Process : Fraud Inverstigation Roles And Responsibilities : Deal with credit card fraud, debit card fraud, rectifying the fraud, closing the fraud. Dealing with all fradulent Activities Preferred candidate profile Minimum 2 year exp in fraud investigation Only graduates Salary 30%hike Work location: Manayat tech park Cab Will be provided one way Incentives

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. NOTE: CANDIDATES MUST BE IN BANGALORE CURRENTLY. CANDIDATES MUST BE FROM INTERNATIONAL VOICE BACKGROUND! Freshers and Experienced both can apply . Job Details Process: International voice Process Work Location : Bangalore Cab Service: two way cab provided CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 3.5 Lakh) Shift Timings: Rotational Shifts US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered/ Freshers undergraduate can also apply!! Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred.

Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) *Immediate Joiner only* Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. NOTE: CANDIDATES MUST BE IN BANGALORE CURRENTLY. CANDIDATES MUST BE FROM INTERNATIONAL VOICE BACKGROUND! Freshers and Experienced both can apply . Job Details Process: International voice Process Work Location : Bangalore Cab Service: two way cab provided CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 3.5 Lakh) Shift Timings: Rotational Shifts US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered/ Freshers undergraduate can also apply!! Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing.

Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Designation: Claims Specialist Location : Bangalore CTC : Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Description We are seeking a dedicated Customer Support Associate to join our non-voice support team for the UK shift. The ideal candidate will be responsible for assisting customers through email and chat channels, ensuring their inquiries are addressed efficiently and professionally. This role offers a competitive salary and cab facilities. Responsibilities Assist customers with inquiries via email and chat in a timely and professional manner. Resolve customer issues and provide solutions to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with team members to ensure effective communication and resolution of customer issues. Provide feedback on processes and suggest improvements for better customer service. Skills and Qualifications Strong written communication skills in English. Proficiency in using computers and navigating various software applications. Ability to multitask and manage time effectively. Strong problem-solving skills and attention to detail. Familiarity with customer support tools and CRM software is a plus. Ability to work independently and as part of a team. Good interpersonal skills and a customer-oriented mindset.

KeyResponsibilities : Providetechnical supportand troubleshootMicrosoftproduct-related queries (Windows OS, Office Suite, etc.) Resolve issues related tosoftware installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge ofMicrosoft technologies(Windows, Office, etc.) Excellentoral and written communicationskills Ability to multitask and prioritize in a fast-paced environment Strongproblem-solvingand troubleshooting abilities Willingness to work in shifts

Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for International Voice Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 3 months Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. Not more than 6 months of Gap is acceptable in career. Only Customer Service Experience. International Voice Background preferred. Perks and Benefits Night Shift allowance daily Food allowance Both Ways Cab Provided. incentives insurance

Key Responsibilities : Providetechnical supportand troubleshootMicrosoftproduct-related queries (Windows OS, Office Suite, etc.) Resolve issues related tosoftware installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge ofMicrosoft technologies(Windows, Office, etc.) Excellentoral and written communicationskills Ability to multitask and prioritize in a fast-paced environment Strongproblem-solvingand troubleshooting abilities Willingness to work in shifts