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0.0 - 1.0 years

1 - 3 Lacs

Chennai

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Job Summary We are seeking a Process Executive-O2C with 0 to 1 years of experience to join our team. The ideal candidate will have expertise in MS Excel and experience in entering PO requests in ERP systems and maintaining open invoices. This hybrid role requires night shift availability and does not require travel. The candidate will play a crucial role in ensuring efficient order-to-cash processes. Responsibilities Process PO requests in ERP systems accurately and efficiently Maintain and update open invoices to ensure timely payments Utilize MS Excel for data analysis and reporting Collaborate with team members to streamline order-to-cash processes Monitor and resolve discrepancies in invoices and payments Ensure compliance with company policies and procedures Provide support for month-end and year-end closing activities Assist in the preparation of financial reports and statements Communicate effectively with internal and external stakeholders Identify opportunities for process improvements and implement solutions Maintain accurate and organized records of transactions Support audit and compliance activities as required Ensure high levels of customer satisfaction through timely and accurate processing Qualifications Possess strong proficiency in MS Excel for data analysis and reporting Demonstrate experience in entering PO requests in ERP systems Exhibit ability to maintain and update open invoices Show excellent attention to detail and accuracy in processing transactions Have strong communication skills for effective stakeholder interaction Display ability to work independently and as part of a team Demonstrate problem-solving skills to resolve discrepancies Possess knowledge of financial reporting and statement preparation Show commitment to compliance and audit support Exhibit organizational skills for maintaining accurate records Demonstrate ability to identify and implement process improvements Have experience in supporting month-end and year-end closing activities Show dedication to ensuring customer satisfaction through efficient processes. Certifications Required Certification in MS Excel or related data analysis tools is required.

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1.0 - 3.0 years

3 - 5 Lacs

Coimbatore

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Job Summary We are seeking a skilled Claims Adjudication Specialist with 1 to 3 years of experience to join our team. The role involves working from the office during night shifts focusing on claims adjudication processes. The ideal candidate will have a strong understanding of claims and payer domains contributing to efficient and accurate claims processing enhancing our service delivery. Responsibilities Process claims efficiently and accurately to ensure timely adjudication and resolution. Collaborate with team members to identify and resolve discrepancies in claims processing. Analyze claims data to identify trends and areas for improvement in adjudication processes. Maintain up-to-date knowledge of industry standards and regulations related to claims adjudication. Communicate effectively with internal and external stakeholders to address claims-related inquiries. Utilize technical skills to enhance the accuracy and efficiency of claims processing. Implement best practices in claims adjudication to improve overall service quality. Monitor claims processing metrics to ensure compliance with performance standards. Provide feedback and suggestions for process improvements to enhance operational efficiency. Ensure all claims are processed in accordance with company policies and procedures. Support the team in achieving departmental goals and objectives through effective claims management. Participate in training sessions to stay updated on new technologies and methodologies in claims adjudication. Contribute to the development of a positive work environment by fostering teamwork and collaboration. Qualifications Demonstrate proficiency in claims adjudication with a strong technical background. Exhibit knowledge of claims and payer domains to enhance processing accuracy. Possess excellent analytical skills to identify and resolve claims discrepancies. Show ability to communicate effectively with stakeholders at all levels. Display commitment to maintaining up-to-date industry knowledge. Demonstrate problem-solving skills to improve claims processing efficiency. Exhibit teamwork and collaboration skills to support departmental objectives. Certifications Required Certified Claims Professional (CCP) or equivalent certification in claims adjudication.

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3.0 - 7.0 years

3 - 7 Lacs

Karimnagar

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Responsible for managing all the Branches under his/her purviewProvide excellent Customer Service for all customer queries / request at the branches Going above and beyond to find solutions to customers' issues Perform all operational tasks for Receipting , Banking and accounting collections at the branchesDrive compliance on statutory and company related policies related to the branches PRINCIPAL ACCOUNTABILITIES Customer Service & Process Improvement / Quality-Drive a culture of Solution oriented FTR Customer Service at branches ,-Drive process for recording and providing resolution to all customer requests / complaints with the prescribed process and SLA-Drive the NPS Score of the branches-Continuously, liaise with other functional teams / C-Ops and drive process improvements thereby reducing / plug instances of complaints Support to Business Team at the Branches:- Coordination on post sanction and processing disbursements (RLAP) ,Post disbursement query clarification and curing as per defined Metrics (All products)-Despatch Handover of documents / Repayment Pouch as per the laid down policies within the defined metrics Control Processes / Compliance at Branches-Cash handling at all branches as per prescribed process -Safe custody of all Disbursement Documents and PDD at the respective Branches in the region-Dispatch of all disbursement related documents to Central operations/Handover of Repayment Pouches to vendors within stipulated timelines as per defined process -Compliance of all statutory requirements / Notice board displays as stipulated by Compliance team from time to time -Ensure robust process control for post collection activities cheque and Cash collection, Banking and Updationwithin agreed SLA DIMENSIONS(List the significant numerical data which will reflect the scope and scale of activities concerning this job) Other DimensionsINTERNAL2(Indication of some of the significant volumes associated with the job like number in team/ staff handled etc) FTR for collections receipt entry for the regionFTR for File validation/ Scanning for Disbursement for the region SR closure TAT % SR closure Cash deposit average TAT4 SKILLS AND KNOWLEDGE(State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications and ExperienceGraduateFunctional and Behavioral SkillsProblem solving Being able to solve problemsSelf Motivated and work under tight deadlinesActive listening , Communication and Interpersonal SkillsTeam Management Exposure to Customer Service managementRelevant and total years of ExperienceExperience of 5 to 8 years from NBFC/HFC / Banking Industry5 KEY COLLABORATION NETWORKKey shared accountabilities- Collections, Operations & Sales Function NPS Score of the branches under purviewMission Critical Collaborators- Area Collections Manager Collections TM, Reps Branch Sales Team Operations team6 DECISION RIGHTSOwnsBranch Business Support / Quality documentation / Document Custody / Customer Service / Branch ComplianceInfluencesCustomer Service, NPS Score of the branches under purviewINTERNAL3

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1.0 - 4.0 years

6 - 8 Lacs

Gurugram

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Key Responsibilities: * Plan, manage, and track operational activities and processes at Vetic clinics * Coordinate with internal teams to ensure smooth workflow and timely task completion. * Help implement and monitor operational policies and procedures. * Manage basic administrative and logistical tasks such as scheduling, procurement, and inventory control. * Support process improvements and operational efficiency initiatives. * Communicate with vendors, service providers, and internal stakeholders. * Handle customer or client queries related to operations, when required. Requirements: * Bachelors degree in Business Administration, Operations, Supply Chain, or a related field. * 1–3 years of experience in operations, administration, logistics, or a similar function. * Strong organizational and multitasking abilities. * Ready to travel extensively

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3.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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Introduction. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.. Overview. Senior Process Analyst, HR Global Mobility with 3 to 5 years of experience will play a key role in supporting the administration and execution of the company's global mobility programs. This role will provide operational support to employees undergoing international assignments and relocations, ensuring compliance with company policies, legal regulations, and best practices. The Senior Analyst will also contribute to process improvements and support various global mobility projects.. Responsibilities. How you'll make an impact. Administer day-to-day global mobility operations, including initiating and tracking relocation and assignment cases, coordinating with vendors, and ensuring timely service delivery.. Serve as a primary point of contact for employees and HR business partners regarding global mobility inquiries, providing guidance on policies, processes, and benefits.. Prepare and review assignment documentation, relocation packages, and cost estimates, ensuring accuracy and compliance.. Coordinate with external vendors, such as relocation management companies, immigration service providers, and tax advisors, to facilitate a smooth relocation experience for employees.. Manage immigration processes, including visa applications, work permits, and compliance with immigration regulations in home and host countries.. Support the administration of international assignment compensation and benefits, including allowances, tax equalization, and social security coordination.. Ensure compliance with global mobility policies, legal regulations, and internal controls, identifying and escalating any potential risks.. Maintain accurate and up-to-date employee records and data in relevant systems, ensuring data integrity and confidentiality.. Identify opportunities for process improvements and contribute to the development and implementation of best practices in global mobility administration.. Assist with global mobility projects, such as policy updates, vendor evaluations, and technology implementations.. Prepare reports and analyze data related to global mobility activities, providing insights and recommendations to support program management.. Knowledge of ERPs. HR and Payroll. Skills And Competencies. Strong understanding of global mobility concepts, including international assignments, relocations, immigration, and tax.. Experience with vendor management and coordinating with external service providers.. Knowledge of immigration laws and regulations in various countries.. Familiarity with international assignment compensation and benefits practices.. Proficiency in HRIS systems and Microsoft Office Suite, particularly Excel.. Excellent communication, interpersonal, and customer service skills.. Strong analytical, problem-solving, and organizational skills.. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.. Detail-oriented with a focus on accuracy and compliance.. Ability to maintain confidentiality and handle sensitive information with discretion.. Qualifications. About you. Bachelor's Degree required. Graduation in Business Management is added advantage and Project Management experience is must. Lean/Six Sigma Added Advantage. 3 to 5 Years of Relevant Work Experience. Additional Information. We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.. Show more Show less

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1.0 - 4.0 years

2 - 6 Lacs

Gurugram

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Gurgaon Haryana India. About The Role. As a CBRE Finance Associate, you will lead projects, implementations, and training sessions of high complexity related to process improvements.. This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls.. What You’ll Do. Review and present data on transactional activities and functions including vendor invoice processing, 1009 and tax processing, lease administration, and cash receipt applications to management.. Perform audits for identified process improvement initiatives. Make recommendations based on the information gathered.. Troubleshoot and resolve advanced inquiries and requests from internal and external customers.. Point person for implementing complex process improvements that require a team effort.. Delegate tasks to team members. Ensure timelines are achieved.. Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.. Impact own team and other teams whose work activities are closely related.. Suggest improvements to existing processes and solutions to improve the efficiency of the team.. What You’ll Need:. High School Diploma or GED with 3-4 years of job-related experience.. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.. Organizational skills with an advanced inquisitive mindset.. Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.. Service line: GWS Segment. Show more Show less

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3.0 - 6.0 years

2 - 6 Lacs

Hyderabad

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Hyderabad Telangana India. Why CBRE Business Services Organization (BSO). When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.. At CBREBusiness services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact.. CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.. Job Title – RTR Specialist. About The Role. As a CBRE Finance Associate, you will lead projects, implementations, and training sessions of high complexity related to process improvements.. This job is part of the Financial Strategy and Operations job function. They are responsible for maintaining accounting, financial, and reporting policies and controls.. What You’ll Do. Review and present data on transactional activities and functions including vendor invoice processing, 1009 and tax processing, lease administration, and cash receipt applications to management.. Perform audits for identified process improvement initiatives. Make recommendations based on the information gathered.. Troubleshoot and resolve advanced inquiries and requests from internal and external customers.. Point person for implementing complex process improvements that require a team effort.. Delegate tasks to team members. Ensure timelines are achieved.. Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.. Impact own team and other teams whose work activities are closely related.. Suggest improvements to existing processes and solutions to improve the efficiency of the team.. What You'll Need. High School Diploma or GED with 3-4 years of job-related experience.. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.. Organizational skills with an advanced inquisitive mindset.. Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.. Company Perks And Benefits. Health Care: Health Insurance to Self, Immediate family & Parents/In-laws. Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.. Food & Snacks: Free Meals & snacks are provided in all shifts.. Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.. Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.. Entertainment: On floor Chess, Carrom board, Table tennis, Foosball.. Our Values In Hiring. At CBRE, we are committed to fostering a culture where everyone feels they belong.. We value diverse perspectives and experiences, and we welcome all applications.. CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE):. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com. Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.. Service line: Corporate Segment. Show more Show less

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2.0 - 5.0 years

4 - 4 Lacs

Ahmedabad

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We are looking for a motivated and organized Team Lead to oversee our Data Entry & Processing Operations team. In this role, you will be responsible for supervising daily workflows, ensuring data quality and turnaround time, and helping your team grow and perform at their best. Key Responsibilities Lead and manage the Data Processing team responsible for validating land/property-related records for client banks. Plan and allocate daily tasks and monitor the accuracy, speed, and quality of outputs. Conduct regular reviews to track performance, identify challenges, and resolve them in collaboration with other teams. Oversee the Quality Check (QC) process, providing constructive feedback and guidance to improve results. Prepare daily, weekly, and monthly reports on productivity and accuracy. Document operational procedures, recurring issues, and process improvements. Act as the point of contact for coordination with management and other internal departments. Key Skills & Competencies Strong team leadership and people management skills. Excellent organizational and time management abilities. Problem-solving mindset with attention to detail. Hands-on experience with QC processes is an advantage. Ability to identify process gaps and drive continuous improvement. Proficient in Gujarati; working knowledge of English is preferred. Basic digital literacy (Excel, dashboard tools, internal workflow tools). Qualifications Bachelors degree in any discipline (or equivalent work experience). 2 to 4 years of experience in data processing or operational roles. Minimum 1 year of experience in a leadership or supervisory position. Experience in BFSI, real estate, or document-based workflows is a plus. Proficiency in Microsoft Excel or Google Sheets. Basic understanding of image editing software (online tools). Good attention to detail. Ability to manage time effectively and work on multiple tasks.

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4.0 - 7.0 years

2 - 6 Lacs

Chennai

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About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Unions leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group: BNP Paribas is the European Unions leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking Services for the Groups commercial personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment Protection Services for savings, investment, and protection solutions; and Corporate Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business line/Function: The middle office supports the front office by processing transactions, managing risks and ensuring compliance. The middle office tracks and processes all deals made by front office before they are reconciled by back office. Job Title: Associate Date: Department: AFS - MO Location: Business Line / Function: IFSO Reports to: (Direct) Grade: (if applicable) (Functional) Number of Direct Reports: NA Directorship / Registration: NA Position Purpose Minimum 4 - 7 years of experience with Investment Banking background. Responsibilities Direct Responsibilities Working as a member of the Trade Processing team that includes trade capture, Matching settlement of Securities, FX and Money market instruments and Derivatives Products. Process Global Security transactions on the Global trade processing platforms within given deadlines Interact with both internal and external stake holders to resolve trade confirmation and settlement queries Monitoring of transactions to confirm instructions from the client are processed in a timely and accurate manner thus ensuring timely settlement and accounting Ensure that all trades are matched within market/client deadlines Ensure client positions are correct and all transactions are processed Query resolution in accordance with time frames set out in Client SLAs Work with the Custodians and brokers for timely matching and settlement. Reporting of exceptions in line with internal control and external client requirements. Resolve failed trade queries proactively. Escalating exceptions and failed transaction to appropriate stake holders for early resolution. Ensure all errors/break down of procedure are documented as per BNP Paribas policy Extensive communication with Internal External parties. Investigating and resolving custodian exceptions for all 3 product classes. Ensure/Contribute for smooth day-to-day operations are managed with 100% accuracy (Acquire in-depth knowledge in Trade booking, Matching, Settlements and reconciliation) manage priorities during workloads and to ensure all tasks are completed in a timely and accurate manner within agreed SLAs. Attention to detail/checks are required to be done 100% effectively for all Daily, Weekly Monthly activities, responding to queries on time, handling calls with spoke, brokers and clients as required. Ensure/contribute for KPIs KMPs Contributing Responsibilities Ensure to contribute a minimum of 2 process improvements are suggested/Implemented. Technical Behavioral Competencies Thorough understanding of all Capital market, Financial Instruments, Investment baking processes and above average accounting skills Proficient in Microsoft Office Applications and strong MS Excel skills required. Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills. Capacity to deal with high volumes of activity Specific Qualifications (if required) Graduates / Post Graduates (B.Com/MBA) Candidates should be willing and flexible to work in any shifts Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Adaptability Critical thinking Creativity Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop others improve their skills Ability to develop and adapt a process Ability to set up relevant performance indicators Analytical Ability Education Level: Master Degree or equivalent Experience Level At least 3 years Other/Specific Qualifications (if required) Must be prepared to work in any shift supporting Asia/Americas/European business hours.

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6.0 - 8.0 years

5 - 7 Lacs

Hyderabad

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Role Description : An Associate manager also strategizes process improvements to ensure everyone completes their tasks on schedule. Duties/Responsibilities: Manage sourcing operations through end-to-end planning, metrics review and root cause analysis, and delivering results in a fast-paced environment. Recruiting/Retention Sourcing Driving numbers/requirement Responsible for daily store performance monitoring and driving as per the standards set. Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency, throughput and cost across the organization. Oversee the hiring & training of new team members and support their development. Conduct Weekly, Monthly & quarterly review of KPIs. Should be able to handle the good sizable team. Formulate, implement, and track career development plans for team of highly skilled resource. Construct Strategy to improve the sourcing scorecard. Evaluate and reduce the cost Design the Sourcing vendor management systems (Fixed and Variable pay). Coordination with various stake holders involved in the process. Need to minimize the TAT failure and plan strategies accordingly. Establishing and monitoring security procedures and protocols. Required Skills/Abilities: 1. Network expansion 2. Vendor Management 3. Manpower management. 4. Process management. 5. 5+ Years Experience. 6. Data management. 7. Geographical Knowledge. Fill below Form for Faster Response: https://shorturl.at/87e6I

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2.0 - 7.0 years

20 - 25 Lacs

Pune

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more We build and deploy cutting-edge technology that connects travelers with a global network of 4 7M hotels and holiday properties worldwide, plus flights, activities, and more Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration We innovate through a culture of experimentation and ownership,enhancing the ability for our customers to experience the world, Our Purpose Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in It brings individuals and cultures closer together, fostering empathy, understanding and happiness, We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone, Get to Know our Team: Agodas Customer Support Team understands that travel can be an everchanging environment That is why we provide in-person, real-time help around the clock and in 38 languages No matter the issue, we present the best of Agodas values to each and every customer with multiple support channels and a strong desire to serve Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customers experience We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agodas business performance Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support, The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Pune office This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees, In this Role, youll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What youll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Work from Office

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1.0 - 3.0 years

1 - 4 Lacs

Bengaluru

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Vyuti Systems is looking for Operations Associate to join our dynamic team and embark on a rewarding career journey Assist in the daily operations of the organization Perform administrative and support tasks as needed Monitor and report on operational performance Coordinate with other departments to ensure smooth operations Provide excellent customer service to internal and external stakeholders Maintain accurate records and documentation Participate in training and development programs Stay updated with the latest operational best practices Provide feedback and suggestions for process improvements Ensure compliance with operational policies and procedures

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5.0 - 10.0 years

7 - 13 Lacs

Sri City, Chennai

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We are looking for an experienced Assistant Manager - Industrial Engineer to join our manufacturing operations team. The ideal candidate will bring deep expertise in industrial engineering practices, process optimization, lean manufacturing, and continuous improvement initiatives. . Key Responsibilities: Lead the implementation of 5S, Kaizen, and Lean practices across production areas. Conduct time & motion studies , line balancing, and process cycle time analysis to enhance efficiency. Design and develop jigs and fixtures for production and assembly processes. Analyze and improve plant layouts , material flow, and workstation design for better productivity. Perform productivity studies, manpower calculation , and maintain optimal man-machine ratios. Introduce Lean tools such as Poka Yoke, Kanban, and Visual Management systems. Support New Product Development (NPD) by ensuring manufacturing feasibility and efficient process setup. Prepare and update Standard Operating Procedures (SOPs) , documentation, and training materials. Facilitate training and awareness programs for shop floor employees on lean and IE principles. If you are interested, kindly share your CV to mounika.r.bvr@gmail.com

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5.0 - 10.0 years

7 - 13 Lacs

Sri City, Chennai

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We are looking for an experienced Assistant Manager - Process Engineer . Key Responsibilities: Manufacturing Strategy : Assist in planning and implementing manufacturing strategies for new products, ensuring alignment with senior management's vision. Provide updates and feedback to support decision-making. New Product Introduction (NPI) : Manage key aspects of NPI, including manufacturing strategy, inventory control, and production process optimization. Prepare time standards, operating procedures, cost analysis, and control measures. Tool Design : Design and develop tools like dies, jigs, fixtures, and other manufacturing aids for new products. Production Efficiency : Lead and assist the production team to achieve efficiency targets. Implement improvements in productivity, ergonomics, and safety. Facility Setup : Establish production facilities considering material flow, machine layout, and resource utilization. Methods Engineering : Calculate product consumption, manpower, and machine requirements. Maintain budgeted man-machine ratios and improve processes for better productivity. Automation & Machine Selection : Study and recommend automation opportunities. Work with vendors to assess and implement automation for increased productivity, supported by cost-benefit analyses. Lean Techniques : Apply methods like Kanban, Kaizen, Poka-Yoke, Lean Manufacturing, and Just-in-Time to improve productivity and optimize resources. Training : Conduct training programs on Industrial Engineering, Lean Manufacturing, and productivity enhancement. Understanding Essentials : Product types, usage, cost, and cycle times. Concepts of productivity, safety standards, and accuracy in processes. Finishing processes and cost optimization techniques.

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10.0 - 16.0 years

20 - 25 Lacs

Navi Mumbai

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Job Role: Recording Transactions: Record financial transactions, including journal entries, accounts payable, accounts receivable, and payroll entries into the general ledger. Reconciliation: Regularly reconcile ledger accounts, ensuring that debits and credits are balanced and discrepancies are resolved promptly. Month-End Close: Assist with month-end and year-end closing procedures, including preparing adjusting journal entries and financial statements. Financial Analysis: Analyze and review financial statements for accuracy, completeness, and compliance with accounting standards. Manage the Fixed Assets register. Audit Support: Collaborate with internal and external auditors by providing requested documentation, explanations, and supporting schedules. Variance Analysis: Investigate and report on variances in financial data, identifying root causes and proposing corrective actions as necessary. Compliance: Ensure compliance with all relevant accounting standards, regulations, and company policies. Liaise with Tax and Treasury departments. Accounting Software: Utilize accounting software and other financial tools to maintain the general ledger efficiently. Documentation: Maintain organized and accurate documentation of financial transactions and reconciliations. Reporting: Prepare and distribute financial reports, such as balance sheets, income statements, and cash flow statements. Overall responsibility for accounting and reporting activities of one or more entities. Process Improvement: Suggest and implement process improvements to enhance the accuracy and efficiency of financial reporting and general ledger maintenance. Initiate and drive improvement projects. Communication: Collaborate with other departments and teams to gather financial data and provide insights into the companys financial performance. Serve as the key point of contact for the Controller, AP and AR Accountants, Group Controlling, Tax Accountant, and external auditors. Compliance with Company Standards: Work in accordance with the Fugro process model and the ICS model. Qualifications and Skills: CA Inter or CA Final qualification with 10+ years of relevant experience (mandatory). Minimum of 5 years’ experience in a team-leading role , managing Accounts Receivable (AR) and Accounts Payable (AP) teams. Proven experience in finalizing accounts and managing audits. Strong knowledge of IFRS and local GAAP (if applicable). Proficient in computer skills including Excel and ERP software. Excellent command of the English language. Outstanding communication skills. Core competencies include being accurate, independent, organized, proactive, service-minded, and a strong team player.

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5.0 - 10.0 years

6 - 7 Lacs

Navi Mumbai

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We are seeking a detail-oriented GL Accountant to join our team in India, focusing on supporting our US operations through comprehensive financial management tasks. This role involves a blend of financial statement preparation, account reconciliation, fixed asset management, and process improvement within the accounts payable framework. Key Responsibilities: Financial Statement Preparation: Prepare and analyze financial statements to ensure accuracy and compliance with accounting standards. Review financial data to ensure it reflects the companys true financial position. Account Reconciliation: Perform reconciliations of the accounts payable sub-ledger to the general ledger, ensuring all entries are accurate. Reconcile bank statements with the general ledger, identifying and resolving any discrepancies. General Ledger Management: Record all bank statements in the general ledger. Post remaining invoices to the general ledger, ensuring correct allocation. Resolve posting errors and make necessary adjustments to maintain ledger integrity. Fixed Assets Management: Manage fixed assets by calculating depreciation, posting depreciation journals, and ensuring the fixed asset register aligns with the general ledger. Reconcile fixed asset registers to the general ledger monthly. Monitor CAPEX and act as the point of communication for Project Accountants. Reporting: Produce period-end reports, including balance sheets, income statements, and cash flow statements, distributing these to business management for review. Monitor and report on key performance indicators related to accounts payable, providing insights on payment cycles, discounts captured, and supplier performance. Month-End Close: Assist with month-end close activities, ensuring all financial transactions are properly accounted for within the period. Process Improvement: Continuously seek improvements in the accounts payable process and management to enhance efficiency and accuracy. Initiate and lead improvement projects, leveraging tools like Python, VBA, and/or Power Automate to drive better financial operations. Qualifications: Bachelors degree in Accounting, Finance, or a related field. Relevant years of experience in accounting, with a focus on financial reporting and accounts payable. Strong understanding of accounting principles and practices. Experience with accounting software; proficiency in ERP systems such as SAP or Oracle is advantageous. Exceptional attention to detail and a commitment to accuracy. Ability to manage multiple tasks and meet deadlines. Understanding of Capital Expenditure treatment and GAAP guidelines. Experience with depreciation calculations and a clear understanding of the asset life cycle. Ability to analyze fixed asset-related balance sheet accounts and provide variance explanations. Skills: Advanced Excel skills for data analysis and reporting. Excellent communication skills to collaborate effectively with US and local teams. Proactive mindset for initiating and managing process improvement projects. Additional Information: Operational Support: This role supports US operations, requiring effective coordination across different time zones. Reporting: While this position prepares reports, strategic analysis may be conducted by other team members.

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10.0 - 15.0 years

20 - 25 Lacs

Bengaluru

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Efficiency is your specialty. To deliver tangible business impact, you focus on establishing and improving the standardization and upscaling of processes that drive the success of the PMOps organization. You foster a data-driven approach and use problem-solving techniques such as Kanban management or Lean Six Sigma methodology to shape clear goals, KPIs, and improvement targets for global, complex processes. We are seeking a highly motivated and experienced Process Excellence Manager to join our team. The ideal candidate will play a crucial role in driving process improvements across the organization, ensuring efficiency and quality in our daily operations. This position requires strong analytical skills, leadership capabilities, and the ability to collaborate effectively with cross-functional teams. Develop Program Roadmap and Strategy: Create comprehensive program roadmaps and strategy documentation focused on the improvement of processes to ensure clear communication and coordination across various departments. Analyze and Optimize Existing Business Processes: Conduct thorough analyses of current business processes to identify areas for improvement, enhancing efficiency and quality Lead Interdisciplinary Teams: Manage and lead cross-functional teams in the implementation of improved and automated processes within our system landscape Develop KPis to measuring success for process improvements Create Management Presentations and Analyses: Develop high-quality presentations, analyses, and process documentation tailored for management review and decision-making. Conduct Training and Develop Action Plans: Facilitate training sessions and develop actionable plans to ensure the successful implementation of process optimizations. As direct report to the Head of PM Operations, you will provide vision, inspiration, direction and motivation to our PMOPs team; so they have purpose in their roles and understand how they contribute to the success of the company. Who You Are Minimum Qualifications Masters level scientific, informatics or business qualification or similar 5 years related experience business process management or Business Process Excellence Work experience in an ISCO function Highly strategic and solution-oriented mindset with strong analytical skills Strong leadership skills with the ability to motivate and guide interdisciplinary teams, as well as strong stakeholder management Excellent communication and presentation skills, with the ability to convey complex information clearly. Proficiency in process mapping and optimization methodologies (e.g., Lean, Six Sigma). Experience and being enthusiastic and passionate with automation tools and technologies and AI An agent for change, experienced in applying change management principles Ability to travel globally (approximately 20%) Preferred Qualifications: Experience in managing complex cross-functional projects Experience with roles in multiple businesses sectors / functions preferrable

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5.0 - 8.0 years

4 - 8 Lacs

Bengaluru

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The Lead MLOps Engineer will be responsible for leading technology initiatives aimed at improving business value and outcomes in the areas of digital marketing and commercial analytics through the adoption of Artificial Intelligence (AI) enabled solutions. Working with cross-functional teams across AI projects to operationalize data science models to deployed scalable solutions delivering business value. They should be inquisitive and bring an innovate mindset to work every day, researching, proposing, and implementing MLOps process improvements, solution ideas and ways of working to be more agile, lean and productive. Provide leadership and technical expertise in operationalizing machine learning models, bridging the gap between data science and IT operations. Key responsibilities include designing, implementing, and optimizing MLOps infrastructure, building CI/CD pipelines for ML models, and ensuring the security and scalability of ML systems. Key Responsibilities Architect Deploy: Design and manage scalable ML infrastructure on Azure (AKS), leveraging Infrastructure as Code principles. Automate Accelerate: Build and optimize CI/CD pipelines with GitHub Actions for seamless software, data, and model delivery. Engineer Performance: Develop efficient and reliable data pipelines using Python and distributed computing frameworks. Ensure Reliability: Implement solutions for deploying and maintaining ML models in production. Collaborate Innovate: Partner with data scientists and engineers to continuously enhance existing MLOps capabilities. Key Competencies Experience: A minimum of 5+ years of experience in software engineering, data science, or a related field with experience in MLOps is typically required. Education: A bachelor's or master's degree in Computer Science / Engineering. Soft Skills: Strong analytical and problem-solving skills, excellent communication and collaboration skills, and the ability to work in a fast-paced environment are highly valued. Azure AKS: Deep hands-on experience. IaC CI/CD: Mastery of Terraform/Bicep GitHub Actions. Data Engineering: Advanced Python Spark for complex pipelines. ML Operations: Proven ability in model serving monitoring. Problem Solver: Adept at navigating complex technical challenges and delivering solutions.

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10.0 - 12.0 years

8 - 10 Lacs

Pune, Bhosari

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We are looking for a skilled Operation Manager with hands-on experience in operations, including production, procurement, inventory management, quality control, and logistics. The ideal candidate will have 10-12 years of experience in the oilfield industry. Roles and Responsibility Manage daily operations to ensure efficient resource use and meet production targets. Oversee procurement activities to source high-quality materials and equipment. Develop and implement effective inventory management systems to minimize waste and optimize storage. Ensure compliance with quality control standards and regulations. Coordinate logistics efforts to transport goods safely and efficiently. Analyze operational data to identify areas for improvement and implement changes. Job Requirements Strong understanding of oilfield operations, including production, procurement, and logistics. Proven track record of managing teams and implementing process improvements. Excellent communication and problem-solving skills. Ability to work under pressure and meet deadlines. Familiarity with quality control procedures and regulatory requirements. Experience with inventory management software and analytical tools. Experience in Oil & Gas Industry or Industrial Equipment

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14.0 - 16.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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Job description Novo Nordisk Global Business Services (GBS) India Department: GOP, GSC&BD GBS (Global Operational Planning) Are you enthusiastic about optimizing supply chain processes Do you have a knack for driving efficiency and reducing complexity We are seeking a Senior Manager to join our Global Operational Planning team. If you are ready to make a significant impact in a dynamic environment, read more and apply today for a life-changing career. Apply Now! The position As a Senior Manager, you are expected to operate at a high level of strategic oversight and leadership, impacting organizational direction alongside VP (Vice President). Together with your team, you will drive continues improvement across our plannings processes and systems to improve performance and ensure our planning teams can keep focus on operations. You will manage a highly competent team of specialists within project management, performance management, planning process and system improvements and planning master data management. Furthermore, your team will be responsible for developing training material and conduct training within planning processes and systems, communication and stakeholder management. As a Senior Manager at Novo Nordisk, your key responsibility will be: Drive our strategy development and deployment process for Global Operational Planning and key interfaces and in alignment with internal and external stakeholders. Proactively develop and manage project pipeline and resources to meet ambition for Global Operational Planning in the coming years. Drive continues improvement of our operational planning process, systems, and interfaces in close collaboration with key stakeholders both in Global Operational Planning and head quarter functions with the aim of scaling our processes to serve more patients in a reliable and efficient way. Manage a highly skilled team of specialists, fostering collaboration, continuous learning, and high performance. Setting clear goals and KPIs for both the Global Operational Planning team and individual team members. Lead and oversee complex projects, ensuring timely delivery within budget and scope while maintaining strong stakeholder engagement. Qualifications We are looking for a candidate with the following qualifications: Master's degree in supply chain management, Business Administration, or a related field mix of consultancy and industrial background preferred. Minimum 14+ years of experience in end-to-end supply chain processes with a strong business acumen and solid experience in operational planning and inventory management. Proven leadership experience managing diverse teams and driving high-performance cultures though engagement and feedback. Structured and analytical approach to ensure your team are working on the right improvement areas and solutions and can convey a strong need for change to key stakeholders. Strong communication and stakeholder management skills and leading with impact towards internal and external stakeholders. Experience within the following areas is an advantage: project management methodologies and certification (e.g. PMP and Price2), planning software and tools (in particular OMP), lean methodologies and tools to drive strategy deployment, performance management and process improvements. Commitment to build a career in Novo Nordisk and drive lasting change. About the department The GSC&BD GBS unit is in Bengaluru, India, with our headquarters in Denmark. We are focused on consolidating supply chain activities and driving performance improvement. As part of the Global Operational Planning team, our role involves continuous improvement of our operational planning processes and systems to ensure a balanced supply plan on a global scale. The atmosphere is dynamic and collaborative, with a strong emphasis on teamwork. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Deadline 1st July 2025. Disclaimer: It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

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4.0 - 6.0 years

3 - 4 Lacs

Hosur

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Female - Exp in Handling all quality issues,conduct/Product Audit,NPD/Process/Design.Maint IATF/QA review docs,manage QMS,Prepare/Review/Check viz PFD,Control Plan, Process improvmt/Flow Chart, PFMEA, PPAP, PQA,MSA. WI, Incoming/Outgoing Inspect Std.

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5.0 - 10.0 years

8 - 15 Lacs

Hyderabad

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Position - AM DM Manager AGM DGM GM AVP DVP VP - Real Estate Project Manager - Drive end-to-end execution of the project to ensure timely completion of the same, adhering to defined standards of cost and quality. - Drive operational efficiency and cost savings through continuous process improvements and value engineering initiatives. - Lead the development of an overall project plan with timelines, resources and critical milestones; Obtain a sign-off on the plan from the departments. - To provide technical guidance on site whenever & wherever required and resolving critical issues on site. - To ensure that there is a safe working environment at the site and check if all safety measures are taken care of. - Should have successfully demonstrated capability to design and implement SOPs for end-to-end construction activities. - Should be well conversant with the quality parameters and check lists for end-to-end construction processes and monitoring mechanisms to ensure compliance with quality standards.

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5.0 - 8.0 years

5 - 7 Lacs

Raipur

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HR- 6265158207 Manage fabrication of railway structures ensuring quality and timely delivery Oversee inspections, compliance, and quality control Lead production and conduct training Coordinate with project and engineering teams to meet deadlines Required Candidate profile 10+ yrs of experience in fabricating railway structures Strong understanding of end-to-end production, from fabrication to dispatch Skilled in inspections, quality control, and regulatory compliance

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7.0 - 15.0 years

9 - 10 Lacs

Udupi, Karnataka, India

On-site

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Key Responsibilities 1. Analysing all the functions/jobs/activities of Card Business identifying the challenges and setting up process, procedures, and controls for each function/job/activity. 2. Collaborate with technical associates, manufacturing/production team, management, suppliers, and customers identify the problems / process challenges conduct scientific analysis using established process development, QC and problem-solving technique and implement process development. 3. Study the production identify different wastages, monitor, and introduce effective control measures to reduce the wastage of raw materials and rejection of finished goods. Ensure optimum utilization of various resources. 4. Introduce technological solutions/Automation of process to increase the efficiency and productivity. 5. Coordinate with machine shop and maintenance department about various projects requirements and in installation of equipment, calibration of equipment's and preventive maintenance. 6. Develop the culture of Quality & Process improvements through 5S & Kaizen activities and thereby focus on cost reduction, improve efficiency and productivity. 7. Support the operations/Business in resolution of customer complaints by conducting RCA/using QC tools & techniques. Introduce the control measures to avoid the recurrence of the similar issues in future and focus on improving customer satisfaction index. 8. Coordinate with R&D for new product development, product testing and Scheme approval for all the new products. 9. Coordinate with the product development and marketing team to understand the changing requirements of customer/market and support R&D/Product Team to deliver sustainable products. 10. Prepare the Process Training Material for each process, train the new joiners in their respective process and development them to fit into the requirements of the role. 11. Strictly abide by the ISMS, IBA, Rupay, VISA, MASTER CARD, Intergraf requirements & align the process, Security, and safety standards to the certification standards. Skills Required 1. Domain Expertise 2. Skill to implement Process, production & QC techniques. 3. Manpower management 4. Interpersonal Skills 5. Team Coordination and Teamwork 6. Data Analytics & Decision making 7. Drafting & Email writing Technical/Functional Proficiency Required 1. Awareness of different Standards 2. SAP/Database Management 3. Computer proficiency

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8.0 - 12.0 years

12 - 17 Lacs

Bengaluru

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Be a Privacy SME in the Data Privacy and Protection Office (DPPO) team against the background of a continually changing privacy landscape: Lead the privacy review of Business Process Operations (BPO) Client solutions as Data Privacy/Protection, Regulations and Compliance (DPRC) SME. BPO solutions are becoming increasingly complex with focus on client needs and Generative AI. The DPRC SME must analyze the solution from a privacy perspective, probing to understand the type of solution and key elements such as data types, locations of controllers/processors and tools and applying SME knowledge to assess and document the privacy impacts of the solution before closing-out the mandatory DPRC Review. Provide consulting to Solutions Architects, Technical Service Managers, Bid Managers and other key stakeholders on the impact of privacy regulations for potential solutions and deliver education and coaching on the associated processes Review and share privacy inputs for RFPs (Request for Proposal) optimizing use of standard responses Provide Data Privacy SME input to contracting activities Be the privacy focal from within the BPO DPPO team for multiple privacy regulations and IBM/IBM Consulting/BPO DPPO processes Engage in other privacy activities to support BPO and IBM Consulting Global BISO (Business Information Security Office) priorities and initiatives, leading specific activities as required Actively engage in and contribute to the Agile activities, process improvements and innovation being driven across the BPO DPPO squad: Adopt the Agile tools and processes used by the BPO DPPO squad, and act as Iteration Manager for the Agile initiative on a rotational basis Continually look for opportunities to drive process and AI improvements and innovation, sharing ideas and working with the squad to assess opportunities and drive change. Lead relevant activities across the squad and non-DPPO teams. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Privacy SME knowledge and expertise demonstrated through experience of working within a privacy role Excellent written and verbal communication (English) skills with ability to consult, educate and coach stakeholders Effective collaboration skills with ability to engage with stakeholders across the organization and be an effective and proactive team player within the BPO DPPO squad Drive to achieve including deliverables, innovation and change Ability to probe and challenge data and processes to drive excellence in E2E deliverables Experienced user of Microsoft Office tools Excel, Word and Powerpoint A continual learner who is committed to growing skills and expertise as both a Data Privacy SME and IBMer Preferred technical and professional experience Privacy certifications such as CIPP/E Knowledge of multiple privacy regulations such as GDPR, CPRA, LGPD, PIPL etc Experience of working with privacy related contract documents such as DPA, DPA Exhibit and SCCs - Data Processing Addendum, DPA Exhibit, Standard Contractual Clauses Experience of Agile working and use of Agile tools such as monday.com and Mural Experience of using and applying GenAI assistants and agents across business processes

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