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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

The Systems Operations Analyst plays a crucial role within a support organization, overseeing the daily operations of multiple trading exchanges. In this customer-facing position, you will provide immediate assistance to ICE/NYSE exchanges, back office, support personnel, and IT staff to ensure the highest level of customer satisfaction and minimize the impact of IT-related issues. Your responsibilities will contribute to the overall architecture of ICE/NYSE exchanges, divisions, and infrastructure. Please note that this role involves a 24x7 environment, requiring shift rotation and weekend work. Your key responsibilities will include monitoring and incident management, problem management, system and application production readiness, and deployment management. You will monitor systems and applications, diagnose and resolve incidents, manage incident tickets with root cause analysis, ensure production readiness through documentation and monitoring, and participate in production deployments and disaster recovery events. Additionally, you will be involved in continuous improvement programs and performance metric reporting. To excel in this role, you should possess a Bachelor's degree in an IT-related field or relevant experience in IT systems support. Proficiency in Bash, Linux/Unix OS, networking concepts (TCP/UDP), and scripting is essential. Strong communication skills, analytical problem-solving abilities, and the capacity to work collaboratively within a team are crucial. You should be organized, decisive, and capable of managing multiple priorities under pressure. Your ability to think logically, analyze root causes, and maintain effective relationships will be key to success in this position. If you are a proactive and detail-oriented professional with a passion for IT operations and customer service, this role offers an exciting opportunity to contribute to the seamless functioning of critical trading exchanges. Your dedication to excellence and ability to adapt to a dynamic work environment will be highly valued in this challenging yet rewarding position.,

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Tax Experienced Associate at Sikich, you will utilize your 3-5 years of experience to provide exceptional tax services. You must be proficient in US GAAP general accounting, tax form preparation and review, client document tracking, and identification of potential tax credits. Your role will involve producing accurate tax reports while adhering to applicable USA tax codes, laws, and regulations. Attention to detail is crucial in this position, ensuring the delivery of high-quality tax services to clients. Sikich is a renowned global company offering specialized Accounting, Advisory, and Technical professional services. With a strong presence worldwide, Sikich stands as one of the leading professional services firms in the United States. Leveraging our extensive expertise gained through years of entrepreneurial and industry experience, we provide innovative strategies to enhance all aspects of our clients" businesses. Your responsibilities will include preparing and reviewing various U.S. Income Tax Returns to ensure compliance with federal, state, and local regulations. You will engage with clients to offer financial and tax planning advice, strategic tax recommendations, and solutions to complex tax issues. Managing multiple client engagements simultaneously, you will deliver accurate reports within set deadlines. Additionally, you will stay updated on tax changes and industry trends through continuous learning and professional development. To be successful in this role, you should hold a Bachelor's or Master's Degree in Accounting with US Taxation experience. Possessing certifications such as Inter CA, CA, CPA, or EA is preferred. Strong client relationship-building skills, self-motivation, and excellent organizational abilities are essential. Proficiency in tax software, US accounting systems, and intermediate Microsoft Excel is required. Your proactive approach, attention to detail, problem-solving capabilities, and innovative mindset will be valuable assets in addressing technical challenges effectively. Joining our team comes with various benefits, including family health insurance, life and accident coverage, maternity/paternity leave, performance-based incentives, and a referral bonus program. We also offer exam fee reimbursement, Indian festival holidays, a 5-day workweek, meals facility, and access to doctor's consultations. If you are a dedicated tax professional looking to make a significant impact in a dynamic and innovative environment, Sikich welcomes your expertise and commitment to delivering exceptional tax services to our clients.,

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7.0 - 11.0 years

0 Lacs

hyderabad, telangana

On-site

Latinem India Global Capability Centre is a high-performance Global Capability Centre (GCC) that provides strategic, digital, and operational support to Sobha's markets in the Middle East, the United States, and Australia. As a leading developer in the Middle East, Latinem serves as an intellectual engine driving ambitious real estate projects worldwide. We bring together top-tier talent across various functions, such as Engineering, Design, Technology, Finance, Marketing, HR, Procurement, and Business Intelligence, operating at the intersection of precision and scale. With a global vision made in India, Latinem connects time zones, cultures, and business priorities to ensure 24/7 business continuity, strategic execution, and seamless integration with international teams. Our commitment lies in empowering growth, inspiring excellence, being globally aligned, locally brilliant, and always world-class. Latinem Private Limited, a part of Sobha Realty, is currently looking for an experienced MIS Reporting Specialist to join our dynamic team. The ideal candidate should possess over 7 years of experience in MIS reporting and a robust background in international voice customer support. Key Responsibilities: - Develop, maintain, and analyze MIS reports to support business operations effectively. - Ensure the accuracy and timeliness of all MIS reports for informed decision-making. - Collaborate with various departments to collect and analyze data for comprehensive insights. - Provide valuable recommendations based on data analysis to drive business growth. - Manage international voice customer interactions to ensure high levels of customer satisfaction. - Identify and implement process improvements to optimize reporting efficiency and effectiveness. Required Qualifications: - Possess 7+ years of proven experience in MIS reporting. - Strong background in international voice customer support experience. - Proficient in data analysis and reporting tools to extract meaningful insights. - Excellent communication and interpersonal skills to collaborate effectively. - Ability to work independently and as part of a team in a fast-paced environment. - Strong problem-solving and analytical skills to address complex issues. Preferred Skills: - Experience in the BFSI sector or similar complex environments for added advantage. - Advanced knowledge of Excel and other data management tools for efficient reporting. - Familiarity with CRM systems and customer service platforms to enhance operations.,

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3.0 - 7.0 years

0 Lacs

rajkot, gujarat

On-site

You will be responsible for administering Ad-Server operations to support advertising and marketing initiatives effectively. Additionally, you will ensure the security and efficiency of Active Directory Admin by implementing best practices. Collaborating with IT teams to troubleshoot and resolve infrastructure-related issues promptly will also be part of your responsibilities. You will provide technical support and guidance to team members to enhance their skills and knowledge. Developing and implementing strategies to improve system performance and reliability will be crucial. Your role will involve monitoring system performance and conducting regular audits to identify areas for improvement. Coordinating with vendors and service providers to ensure timely delivery of services will also be a key aspect. Documenting processes and procedures to maintain a comprehensive knowledge base is an essential task. Staying updated with the latest industry trends and technologies to enhance infrastructure capabilities will be required. You will contribute to the company's success by ensuring robust and reliable IT systems. Supporting the application of cash to invoices by integrating domain skills where applicable is also part of the role. To qualify for this position, you should demonstrate proficiency in Ad-Server and Active Directory Admin. You should exhibit strong problem-solving skills and the ability to troubleshoot complex issues. Having a good understanding of applying cash to invoices as a domain skill is necessary. Showing excellent communication and collaboration skills in a hybrid work model is essential. Displaying a proactive approach to learning and implementing new technologies is also a requirement.,

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2.0 - 6.0 years

0 Lacs

telangana

On-site

As a Marketing Specialist at South King Wire and Cable, you will be responsible for conducting market research, developing marketing strategies, managing customer service interactions, and supporting sales efforts. Your day-to-day tasks will include developing and executing marketing plans, analyzing market trends, creating marketing content, and coordinating with other departments to ensure alignment with overall business objectives. To excel in this role, you should possess strong communication and customer service skills, along with experience in market research and developing marketing strategies. Understanding of sales processes and support, excellent analytical and problem-solving abilities, and the ability to work independently and in a hybrid work environment are essential. A Bachelor's degree in Marketing, Business, Communications, or related field is required. Experience in the wire and cable industry would be a plus.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

Join Teleparty, a premium remote entertainment service leading the charge in making social TV a global cultural phenomenon bigger than the movies. With over 10 million streamers who have installed our Netflix focused browser extension - Teleparty, we operate the largest social TV service in the world for millions of streamers, all for free. We are committed to building a workforce that reflects our globally diverse audience & being a technology leader in the new social TV category. We're looking for great people who are creative thinkers, self-motivators and impact-makers with a passion to help us shape the future of TV. About the Role We are seeking an experienced and innovative Data/Product Analysts to join our team. The ideal candidate will play a crucial role in driving product direction through data-driven insights and collaborate closely with various teams to enhance our data pipeline and product offerings. Product Direction - Analyze existing data to uncover trends and opportunities for new product features and improvements - Develop and implement sophisticated analytical models to guide product strategy - Present data-driven recommendations to stakeholders and leadership Data Analysis and Visualization - Utilize advanced SQL skills to query and manipulate complex datasets - Create insightful reports and interactive visualizations using tools like Redash - Develop and maintain dashboards to monitor key performance indicators Data Requirements Elicitation - Serve as a data expert in customer-facing roles, addressing complex data-oriented questions - Translate technical findings into clear, actionable insights for non-technical audiences - Collaborate with customer success teams to identify and resolve data-related issues Data Pipeline Enhancement - Work closely with software development teams to identify opportunities for enriching the existing data pipeline - Propose and implement new data collection methods to support product direction initiatives - Ensure data quality and integrity throughout the pipeline Qualifications - Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or a related field - 5+ years of experience in data analysis/data science/product analysis roles - Proven track record of using data to drive product decisions and strategy - Expert-level proficiency in SQL and experience with data visualization tools (e.g., Redash, Tableau, Power BI) - Strong programming skills in Python or R - Experience in customer-facing roles and ability to communicate complex data concepts to non-technical audiences - Familiarity with data pipeline architectures and ETL processes - Excellent problem-solving and analytical skills - Strong communication and collaboration abilities Preferred Qualifications - Experience in the entertainment and video streaming sectors - Familiarity with machine learning techniques and their applications in product development - Knowledge of big data technologies (e.g., Hadoop, Spark) - Experience with cloud-based data platforms (e.g., AWS, Google Cloud, Azure) If you're passionate about leveraging data to drive product innovation and enjoy working in a collaborative, fast-paced environment, we'd love to hear from you!,

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4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Data Scientist at Objectways located in Chennai, you will have the opportunity to be part of a team that is driving AI innovation and solving real-world problems by leveraging cutting-edge machine learning and reasoning technologies. Our projects are ambitious and diverse, ranging from agent trajectory prediction to complex reasoning systems, multimodal intelligence, and preference-based learning. We are looking for a talented individual like you who is eager to explore the boundaries of applied AI. In this role, you will be responsible for designing and developing machine learning models for both structured and unstructured data. You will work on agent trajectory prediction, complex reasoning, preference ranking, and reinforcement learning. Additionally, you will handle multimodal datasets and develop reasoning pipelines across text, image, and audio modalities. Your responsibilities will also include validating and optimizing prompts for large language model performance and translating research into scalable, production-level implementations. Collaboration with cross-functional teams such as Engineering, Product, and Research is essential to ensure the success of our projects. To qualify for this position, you should have a minimum of 4 years of hands-on experience in Data Science or Machine Learning roles. Proficiency in Python, PyTorch/TensorFlow, scikit-learn, and ML lifecycle tools is required. You should also demonstrate expertise in at least one of the following areas: trajectory modeling, preference ranking, or multimodal systems. Experience with LLM prompt engineering, complex reasoning algorithms, graph-based methods, and causal inference is highly beneficial. Strong problem-solving, analytical thinking, and communication skills are essential for success in this role. Preferred skills for this position include familiarity with tools like LangChain, Hugging Face, or OpenAI APIs, exposure to RLHF (Reinforcement Learning from Human Feedback) or prompt-tuning, and experience with deploying ML models in production environments using technologies such as Docker and MLflow. By joining Objectways, you will have the opportunity to work on high-impact, next-generation AI challenges, collaborate with top talent from various domains, and enjoy a competitive salary with benefits and a learning budget.,

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Sales and Marketing Representative at Teknovace, a pioneering company in the paints and coatings industry, you will play a crucial role in driving sales and implementing marketing strategies. Located in Bengaluru, this full-time on-site position requires a proactive individual with strong communication and customer service skills. Your responsibilities will include identifying new business opportunities, meeting potential clients, and delivering sales presentations to showcase our innovative products. You will be expected to provide excellent customer service by training and supporting clients, ensuring they are well-informed about our offerings. The ideal candidate for this role should have a Bachelor's degree in commerce, art, marketing, business, or a related field. While experience in the paint or coatings industry is advantageous, B.com freshers are also encouraged to apply. Additionally, having a keen interest in sales and possessing sales and marketing skills will be beneficial in this role. To excel in this position, you should have excellent problem-solving and negotiation abilities, be goal-oriented with strong organizational skills, and have the capacity to work both independently and collaboratively as part of a team. If you are passionate about innovation and looking to be part of a dynamic team focused on technological advancements, this role at Teknovace is the perfect opportunity for you.,

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3.0 - 7.0 years

0 Lacs

kerala

On-site

As a Dining Service Manager at Khaleez Restaurant in Tirur, you will play a crucial role in leading our dining team to provide exceptional customer service, drive sales growth, and foster team development. Khaleez Hospitality Group, an award-winning restaurant chain, is known for delivering outstanding dining experiences and is expanding its horizons with new projects. In this role, you will supervise and mentor the service team to ensure top-notch customer service and efficient operations. You will be responsible for managing grooming standards, work schedules, appraisals, and training programs to nurture a positive work environment and encourage professional growth within the team. Developing and implementing strategies to boost sales growth, increase revenue, and enhance customer loyalty will be a key part of your responsibilities. You will analyze sales data, identify trends, and make informed decisions to optimize sales performance while ensuring exceptional guest experiences, handling feedback, and resolving complaints in a timely and professional manner. Overseeing dining operations, including table management, service standards, and ambiance, will be essential. You will also manage events, parties, and special occasions to ensure seamless execution. Handling guest complaints and implementing corrective actions to improve guest satisfaction will be crucial in maintaining the restaurant's reputation. Furthermore, you will develop and implement training programs to enhance team knowledge, skills, and performance. Regular coaching sessions, feedback, and evaluations will be conducted to ensure continuous team growth and improvement. The ideal candidate for this position should have at least 3 years of experience in restaurant management or supervisory roles in fast-paced environments. Strong leadership and team management skills, excellent communication, interpersonal, and customer service skills are required. A proven track record of driving sales growth, improving customer satisfaction, and reducing complaints is essential. Preferred qualifications include a hospitality degree or certification, experience with restaurant management software and POS systems, and knowledge of labor laws, health and safety regulations, and industry standards. At Khaleez Restaurant, we offer a competitive salary and benefits package, opportunities for professional growth and development, a collaborative work environment, and recognition for outstanding performance. If you are a motivated professional with a passion for the hospitality industry and a focus on customer service, we invite you to apply for the position of Dining Service Manager with us. Join our team and be a part of our success story! This is a full-time, permanent position with benefits including cell phone reimbursement, commuter assistance, provided food, health insurance, and provident fund. The work location is in person.,

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3.0 - 7.0 years

0 - 0 Lacs

bhopal, madhya pradesh

On-site

As a Mid-Level Maintenance Engineer at DECG INTERNATIONAL in Mandideep, you will play a crucial role in ensuring the optimal operation, maintenance, and repair of all plant machinery and equipment within the fabrication industry. Your primary responsibility will be to develop and implement preventive maintenance programs, conduct routine inspections, troubleshoot and diagnose mechanical, electrical, and hydraulic problems, and perform repair and maintenance work on various fabrication equipment. You will be expected to maintain accurate records of all maintenance activities, collaborate with production teams to schedule maintenance activities efficiently, ensure compliance with safety regulations and company policies, identify opportunities for process improvement, and train and mentor junior maintenance staff when necessary. Additionally, you will manage relationships with external service providers and vendors for specialized repairs or parts. To qualify for this role, you should have a Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field, along with 3-7 years of experience as a Maintenance Engineer in the fabrication industry. Strong knowledge of mechanical, electrical, and hydraulic systems, proficiency in reading technical drawings and manuals, and experience with PLC programming and automation systems will be beneficial. Excellent problem-solving skills, the ability to work independently and as part of a team, strong communication skills, and a commitment to safety and quality are essential. In return, you will receive a competitive salary ranging from 25,000 to 50,000 INR, the opportunity to work with a leading company in the fabrication industry, professional growth and development opportunities, and a positive and collaborative work environment. If you are a dedicated and experienced Maintenance Engineer seeking a challenging role, we encourage you to apply for this full-time position. Benefits: - Health insurance - Provident Fund - Performance bonus - Yearly bonus Schedule: - Day shift - Morning shift - Rotational shift Work Location: In person,

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4.0 - 8.0 years

0 Lacs

punjab

On-site

The role of Head of Logistics in the Fitness and Wellness industry based in Bangalore involves managing and optimizing logistics operations. The ideal candidate should have a strong leadership background in logistics and supply chain management, along with a proven track record of enhancing efficiency. Candidates from Punjab are preferred, with relocation to Bangalore. Responsibilities include developing and executing logistics strategies to enhance cost-effectiveness and efficiency, managing vendor relationships, collaborating with internal teams, mentoring the logistics team, monitoring logistics KPIs, and ensuring compliance with regulations. The ideal candidate should possess 4-5 years of experience in logistics, a solid understanding of logistics and supply chain management, strong leadership and problem-solving skills, and be willing to relocate from Punjab to Bangalore. A degree in Logistics/Supply Chain is required, with an MBA being preferred. This is a full-time, permanent position with benefits such as health insurance and a yearly bonus. The work schedule is during day shifts. Proficiency in Punjabi is preferred. The work location is in person. If you meet the requirements and are looking to take on a leadership role in optimizing logistics operations in the Fitness and Wellness industry, we encourage you to apply.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

You will be a key member of the PhonePe Group, where the culture emphasizes empowering individuals to excel and take ownership of their work. At PhonePe, you will be encouraged to bring your enthusiasm for technology and contribute to impactful projects alongside some of the best minds in the country. As a Support Automation Leader, your primary responsibility will involve enhancing the support systems for our businesses to ensure improved performance and customer satisfaction. You will play a crucial role in innovating new solutions that elevate the overall customer experience. By leveraging data analytics, you will identify areas for enhancement within our support tools and implement efficient solutions to streamline key processes. Your role will also require you to stay abreast of industry trends, integrate new technologies to enhance our support platforms, and ensure their optimal functioning. Additionally, you will lead and mentor a team of talented individuals while actively engaging in project contributions. Collaboration with other teams will be essential to deliver a cohesive and positive user experience. We are seeking a candidate with a Bachelor's degree in B.Tech, possessing a minimum of 4 years of experience in a customer experience platform. The ideal candidate will demonstrate proficiency in basic coding to develop technical solutions, strong leadership skills, and familiarity with customer experience or AI. You should be a proactive problem-solver, an effective communicator, and a collaborative team player with a drive for continual learning. As a full-time employee at PhonePe, you will not only contribute to innovative projects but also avail a range of benefits including insurance coverage, wellness programs, parental support, mobility benefits, retirement benefits, and additional perks like higher education assistance and salary advance policy. Working at PhonePe offers a rewarding experience with opportunities for career growth, a supportive work environment, and the chance to explore roles beyond traditional job descriptions. Join us at PhonePe and be a part of our dynamic and thriving team.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

We are looking for a talented Unreal Developer to join our production team. This role involves working on live projects, implementing changes, and ensuring the stability and optimization of active applications. The ideal candidate should have a strong background in Unreal Engine development, with an emphasis on Digital Twin applications, UI/UX design (including graphs and charts), API and WebSocket integration, multiplayer gameplay, and performance optimization. Key Responsibilities: - Develop and implement high-quality interactive experiences using Unreal Engine. - Collaborate with designers, artists, and developers to build and enhance Digital Twin projects. - Design and integrate UI/UX elements such as graphs, charts, and interactive data visualizations. - Optimize applications for performance, scalability, and stability. - Implement and maintain API and WebSocket integrations for real-time data exchange. - Develop and optimize multiplayer gameplay experiences. - Debug using Unreal's built-in tools and ensure smooth functionality across platforms. - Participate in code reviews and maintain clean Git workflows. Qualifications & Skills: - Minimum 3 years of experience in Unreal Engine development. - Strong in C++ and Blueprints. - Knowledge of 3D graphics, materials, textures, rendering & optimization. - Hands-on level creation and lighting. - Familiarity with Digital Twin concepts & real-time data integration. - BIM, CAD, Fusion & Datasmith file integrations. - Experience with API & WebSocket communication. - Strong problem-solving & communication skills. - Immediate joiners preferred. Preferred Skills: - Experience with Digital Twin & Metaverse apps. - Unreal Engine plugin development, multithreading, optimization. - Multiplayer server-client architectures, network replication.,

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1.0 - 5.0 years

0 Lacs

salem, tamil nadu

On-site

As an Onboarding Specialist at RunLoyal, a leading SaaS platform in the pet care industry based in Salem, you will play a pivotal role in guiding new clients through a seamless transition onto our platform. Your responsibilities will include training clients through calls, webinars, and email support on best practices for using our software, providing top-tier customer support by addressing queries and troubleshooting issues, and collaborating with internal teams to ensure smooth data migration and system setup. Your attention to detail and ability to manage multiple client progress points will be key in maintaining detailed documentation of onboarding progress and client interactions. By identifying workflow improvements to enhance efficiency and user experience, you will contribute to the continuous enhancement of our services. Your proactive follow-through will be essential in keeping clients engaged and successful throughout their onboarding journey. To excel in this role, you must have professional experience in the pet industry, excellent written and verbal communication skills, and proficiency in Excel, Word, CRM software, and customer support platforms such as Zendesk and Freshdesk. Sales experience will be an added advantage. While experience as an Onboarding Specialist or working at a SaaS company is desirable, a passion for pets and customer success is paramount. At RunLoyal, we value customer commitment, attention to detail, passion for pets, collaboration, trust, fearlessness, and ownership. If you are enthusiastic about transforming the pet care industry, we encourage you to apply even if you do not meet every single requirement. We are looking for individuals who are eager to learn, embrace challenges, and contribute to our dynamic work environment. Joining us offers a competitive salary and benefits package, the opportunity to work with cutting-edge technology, and a chance for career growth in a team dedicated to revolutionizing the pet care industry. If you are interested in this exciting opportunity, please contact 6385599102. This is a full-time, permanent position with a US shift schedule. Candidates must be willing to commute or relocate to Salem, Tamil Nadu. Experience with Zendesk, Freshdesk, and CRM tools is required, with night shift availability preferred. The work location is in person. We look forward to hearing from passionate candidates who are committed to customer success and eager to contribute to our innovative solutions in the pet care industry.,

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

Landytech is dedicated to transforming the accessibility of asset information for investment managers, asset owners, and their advisors through Sesame, a cutting-edge investment reporting platform. With a presence in over 15 countries, we empower clients to make informed investment decisions swiftly. Join us during this exciting phase of rapid growth, following our successful securing of $12M in Series B funding in January 2023. From its inception with two co-founders, Landytech has expanded to nearly 100 team members, with offices in London and Paris. Embracing diversity as a core asset, our team represents over 15 countries and converses in 14 languages. Team & Role: We are in search of a dynamic and strategic Support Manager to spearhead and expand our global client support function. Based in Pune, you will oversee a burgeoning team responsible for frontline client support. Collaboration with our Client Success Managers, Product Specialists, Data Operations, Professional Services, and R&D units is pivotal to ensure a smooth and premium support experience. As a true player-coach, you will provide guidance to the team while actively participating in support interactions, setting a leading example. Key Responsibilities: - Lead and guide a small support team in Pune, ensuring adequate coverage, coaching, and continuous skill enhancement. - Act as a player-coach, leading the team while maintaining involvement in support cases and client interactions. - Cultivate a robust service ethos centered on responsiveness, empathy, and client triumph. - Supervise daily support operations, prioritization, and triage to deliver prompt and high-quality responses via email (CRM), calls, and Teams. - Manage and enhance digital support resources like the Academy and Knowledge Base. - Spearhead AI and automation-driven enhancements for operational efficiency and client empowerment. - Conduct management reporting and analysis regularly and on an ad-hoc basis for the function. - Drive process enhancement, including crafting SOPs. - Collaborate cross-functionally with Client Success, Product, Data Ops, PS, and R&D to ensure seamless operations, striving for client-centric resolutions and scalable solutions. Requirements: - 4 - 7 years of customer support experience, preferably in B2B SaaS or fintech. - 2+ years in a leadership or support ops capacity. - Proficiency with CRM/ticketing tools such as HubSpot, Zendesk, Salesforce, etc. - Experience or keen interest in AI, chatbots, or digital client support solutions. - Exceptional communication, problem-solving, and process-improvement competencies. - Demonstrated ability to lead by example in a hands-on support or client-facing role. Our Benefits: - An opportunity to contribute to a rapidly expanding fintech revolutionizing investment reporting. - Engage in regular social events and be part of an international team with headquarters in London, UK, and an office in Paris, France. - Embrace a hybrid work style with 2 days in our Pune, India office and private medical insurance coverage for you and your family members.,

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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a candidate for the position, you should hold a Bachelor's degree in HR, Business, or a related field, or possess equivalent practical experience. With at least 7 years of experience in a customer or client-facing role supporting logistics operations, you are expected to have a strong background in managing vendors in both domestic and international environments, including suppliers, manufacturers, and Third-Party Logistics. Additionally, you should have a minimum of 5 years of experience in managing operations. Preferred qualifications for this role include an MBA or Master's degree in a related field or a CSCMP certification. You should have at least 7 years of experience utilizing data analysis to drive decision-making processes and building relationships with stakeholders or clients. Experience in data center equipment environments or computer component manufacturing, along with knowledge of SQL, analytics, and Operations Six Sigma certification, will be beneficial. Moreover, possessing excellent problem-solving skills and the ability to apply structured thinking and logic to provide solutions to challenges is essential. About The Job: Joining gTech Ads, you will be a part of a team responsible for providing support and technical services for customers across Google's Ad products stack. The team assists customers in maximizing the benefits of Ad and Publisher products by offering services ranging from self-help and in-product support to setting up accounts, implementing ad campaigns, and providing media and technical solutions tailored to clients" needs. Collaborating with Sales, Product, and Engineering teams, you will contribute to the development of solutions and services that enhance product quality and improve client experience. The Scale Delivery team focuses on delivering exceptional customer support operations to Google's top customers with the aim of ensuring their success by optimizing the use of Google Ads products. By maintaining excellent operations at scale, the team helps customers achieve their business goals and get the most out of Google Ads products. Responsibilities: In this role, you will drive the planning and oversee the delivery of day-to-day customer support operations for Google's key customers. This includes tracking key metrics such as CSAT, SLAs, escalation reduction, quality, cost efficiency, and utilization, and providing strategic recommendations to enhance operational effectiveness. Acting as the primary point of contact for partners, you will engage with them at an executive level and communicate initiatives with senior management. You will also manage relationships with senior stakeholders from support, product/tools, and sales teams. Utilizing domain insights and business requirements, you will develop and drive domain-level operations, partner, and scaling strategies. Additionally, you will identify areas for customer/seller experience improvements and work on optimizing cost and workflow processes.,

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2.0 - 6.0 years

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noida, uttar pradesh

On-site

This is a full-time role for a Consultant Interior Designer based in Noida Sector 62. As an Interior Designer, you will be responsible for space planning, architecture, construction drawings, interior design, and FF&E. Your main tasks will include understanding clients" requirements, developing design concepts, creating detailed drawings and specifications, managing project implementation, and ensuring high-quality finishes. To excel in this role, you should possess skills in space planning, architecture, and construction drawings, as well as interior design and FF&E. A strong knowledge of design principles, materials, and finishes is essential. Proficiency in design software such as AutoCAD, SketchUp, and Adobe Creative Suite is required. Excellent communication and presentation skills are necessary, along with the ability to work collaboratively in a team environment. Attention to detail and strong problem-solving skills are also key attributes. A Bachelor's degree in Interior Design is a minimum requirement, and experience in commercial design projects is considered a plus. This position is full-time, with a day shift schedule and the possibility of a yearly bonus. The work location is in person at Noida Sector 62.,

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5.0 - 9.0 years

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dindigul, tamil nadu

On-site

The Senior Services Manager at CAI AUTO INDUSTRIES PVT LTD will have a full-time on-site role in Dindigul. You will be responsible for overseeing the daily operations of the service department to ensure high levels of customer satisfaction and efficiency. Your duties will include managing staff, coordinating maintenance schedules, liaising with clients, and ensuring compliance with industry regulations. Additionally, you will be expected to develop service strategies, monitor service performance, and troubleshoot any arising issues. To excel in this role, you should have experience in service management and customer service. Proficiency in staff management and scheduling is essential, along with strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills are crucial, as well as knowledge of industry regulations and compliance standards. The ability to work both independently and as part of a team is important. Ideally, you should hold a Bachelor's degree in Business Management, Automotive Services, or a related field. Previous experience in the automotive industry would be advantageous for this position.,

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3.0 - 7.0 years

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amritsar, punjab

On-site

You will play a crucial role at AOSC Technologies India as a Digital Marketing Team Lead based in Amritsar. In this full-time position, your primary responsibility will be to lead and manage the digital marketing team. Your daily tasks will involve overseeing digital marketing strategies, collaborating with the sales and communication teams, and executing marketing campaigns to boost brand awareness and drive sales. To excel in this role, you should possess a strong foundation in Team Management and Team Leadership. Effective communication skills are a must, along with a proven track record in Sales and Marketing. Your ability to craft and implement marketing strategies will be essential, supported by strong analytical and problem-solving capabilities. It is crucial to thrive in a fast-paced environment, deliver results under tight deadlines, and hold a Bachelor's degree in Marketing, Business Administration, or a related field. Moreover, your hands-on experience in digital marketing will be invaluable. Proficiency in various marketing platforms such as SEO, PPC, email marketing, WordPress, and social media marketing is highly desired. By leveraging your expertise and skills, you will contribute significantly to our mission of transforming operations into a digital business model, enhancing customer experience, optimizing processes, reducing costs, and enhancing agility.,

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2.0 - 6.0 years

0 - 0 Lacs

andhra pradesh

On-site

As a Textile Assistant Store Manager, you will play a crucial role in supporting the store manager in the day-to-day operations of the store located in Vishakhapatnam. Your primary responsibilities will include supervising and guiding store staff to enhance customer service and sales, monitoring stock levels, and ensuring effective inventory control. Additionally, you will be responsible for handling customer escalations, resolving complaints, and contributing to the planning and execution of promotional campaigns. Maintaining store cleanliness, safety standards, and compliance will also be a part of your duties. To qualify for this position, you should possess a Bachelor's degree in Retail, Business Administration, or a related field along with 2-5 years of experience in a retail or sales environment. Strong leadership skills, problem-solving abilities, and a proactive attitude are essential for success in this role. This is a full-time position with a day shift schedule. The ideal candidate will have at least 2 years of experience in textiles, fashion retail, retail sales, and general sales. The work location for this role is in person. If you are passionate about the retail industry and have the required qualifications and skills, we encourage you to apply for this exciting opportunity as a Textile Assistant Store Manager.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Client Onboard Rep 5 at our organization, you will be responsible for performing relatively complex assignments that directly impact the business by ensuring the quality of tasks or services provided. Working under little to no direct supervision, you may service an expansive and/or diverse array of products/services. It is essential to apply your working knowledge of technical and professional principles and concepts, along with in-depth knowledge of team objectives. You will understand how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensuring the quality and service of yourself and others is a key aspect of this role, and you may recommend new options to enhance productivity in accordance with guidelines. Tact and diplomacy are required when exchanging complex or sensitive information with others, and being sensitive to audience diversity is essential. Basic knowledge of the organization, the business, and its policies is also required. You will be typically responsible for resolving basic to moderately complex problems based on practice and precedence, and you should be able to assess the applicability of similar experiences and evaluate options under circumstances not covered by procedures. Your responsibilities will include processing clients" requests related to system set up, cooperating with internal partners to perform systems maintenance, providing responses to client and internal inquiries, preparing documentation for archiving, and applying appropriate bank regulations while processing the requests. Remaining up to date with current procedures, internal rules, external regulations, and following changes in the aforementioned documents will be crucial. You will also be responsible for documenting operation procedure updates, processing clients" instructions with the highest accuracy and effectiveness, verifying and authorizing data entered in the systems, ensuring all queries are dealt with efficiently and timely, and escalating urgent/risk issues through appropriate escalation channels. Additionally, you will cooperate with and support other teams/employees upon supervisors" instructions, perform other crucial tasks instructed by supervisors, ensure high levels of client satisfaction through strong product, process, and client knowledge, identify and suggest process improvements, assist in the implementation of validated process improvements, participate in user acceptance tests of new systems, and execute tasks detailed within this document as well as any other work instructed by the supervisor related to this function. To be successful in this role, you should have previous experience in financial services, knowledge of bank products in the scope of opening and maintaining bank accounts, customer communication experience, knowledge in the field of finances and banking, flexibility, team spirit, loyalty, high attention to detail, good PC skills (Excel, Word), fluency in written and spoken English, ability to work under pressure and meet deadlines, goal-oriented with a desire for new challenges, customer focus, self-motivation with high competency to follow through when facing obstacles, ability to organize your own work and manage time, a flexible and adaptable approach to a constantly changing work environment, assertiveness, demonstrated initiative and creativity in problem-solving, and proficient knowledge of English (written and spoken). A high school diploma or equivalent is required for this position. This is a full-time role in the Customer Service job family group, specifically in the Institutional Client Onboarding job family. The most relevant skills required for this role include those listed above, and for any complementary skills, please refer to the requirements mentioned in the job description or contact the recruiter. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for more information.,

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0.0 - 3.0 years

0 Lacs

karnataka

On-site

You are an enthusiastic individual looking to kickstart your career in B2B sales within the travel and visa industry. As an Intern at Tranzyt, a subsidiary of NextNation located in HSR Layout, Bangalore, you will have the opportunity to gain valuable hands-on experience and develop essential skills over a 3-month period. Tranzyt is a leading provider of visa and travel document assistance, catering to travelers, students, and professionals seeking visas for over 30 countries. Your role as a Sales Intern will involve engaging with potential customers, understanding their visa requirements, and effectively guiding them through the application process. By providing detailed information on Tranzyt's services, you will play a crucial role in converting leads into satisfied clients. To excel in this role, you should possess excellent communication skills in English, with proficiency in additional languages being a plus. Your customer-centric approach, coupled with a sales mindset, will enable you to effectively persuade and convert leads, while also building and maintaining positive relationships with clients to foster referrals and repeat business. Additionally, your ability to utilize CRM tools, email, and other communication software will be essential in managing customer interactions and feedback effectively. You will have the opportunity to work alongside a dynamic and innovative team, receiving mentorship and guidance from experienced professionals in the industry. This internship offers a stipend of 15,000 INR and the potential for full-time employment based on your performance during the internship period. If you are a motivated individual with a passion for customer engagement, problem-solving, and consultative selling, this internship at Tranzyt will provide you with the platform to hone your skills and embark on a rewarding career in B2B sales within the travel and visa sector.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Customer Success Manager at UpRise Labs, you will play a crucial role in ensuring our clients" success and satisfaction by being their primary point of contact post-onboarding. Your responsibility will be to understand each client's recruitment processes, goals, and success metrics in order to align our solutions effectively. By driving product adoption, providing training, and offering strategic insights, you will aim to maximize the value our clients derive from our product. Your role will involve acting as a trusted advisor and recruitment tech expert, guiding clients on best practices, new features, and optimization opportunities. Additionally, you will be tasked with identifying potential upsell or cross-sell opportunities and collaborating with the sales team to capitalize on them. Promptly addressing customer issues and coordinating with internal teams when necessary will also be part of your responsibilities. Monitoring account health, tracking usage and satisfaction metrics, and proactively managing risks will be essential in ensuring long-term relationships with key stakeholders, ranging from recruiters and HR heads to business leaders. The ideal candidate for this position should have a background in Customer Success, Account Management, or Recruitment Operations, preferably within an HR tech or SaaS environment. With a solid understanding of recruitment processes, ATS systems, or HR workflows, you should possess excellent communication skills, strong interpersonal abilities, and a problem-solving mindset. The ability to thrive in a fast-paced, high-growth startup environment and manage multiple clients efficiently will be key to success in this role. If you are passionate about helping customers succeed within the tech and recruitment space, we encourage you to apply for this exciting opportunity with UpRise Labs. Join us in transforming how organizations discover, assess, and hire top talent using the power of AI.,

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

The company HariBol is a fast-moving consumer goods (FMCG) startup with a focus on direct-to-consumer (D2C) and omni-channel distribution. They are dedicated to providing 100% DNA tested pure Desi Ahimsa A2 dairy products including A2 Milk, A2 Dahi (Curd), and A2 Malai Paneer, along with Saatvik food products. HariBol is committed to social impact through empowering women and farmers, as well as supporting ISKCON initiatives. Join HariBol in their mission to offer pure and ethical food products. This job opportunity is for a full-time, on-site Senior Sales Officer position based in Mumbai. The Senior Sales Officer will be responsible for managing sales operations, generating leads, providing excellent customer service, and driving channel sales. The role entails daily client interactions, coordination of sales activities, and achieving sales targets. Qualifications required for this role include proven skills in Customer Service and Communication, experience in Lead Generation and Sales Operations, proficiency in Channel Sales, ability to work independently on-site and manage sales teams, strong organizational and problem-solving skills. A Bachelor's degree in Business, Marketing, or a related field is preferred. Experience in the FMCG industry is considered a plus. For further information or to apply for this position, please contact 8590711100 or 8369919055.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As an Assistant Service Manager, you will play a crucial role in our Service team by overseeing day-to-day service operations at the dealership or regional level. Your primary responsibilities will include interacting with customers to address and resolve complaints, coordinating with service engineers and technicians for repairs, and ensuring customer satisfaction through effective communication and timely service. You will be responsible for monitoring service ticket status, managing escalations, and following up with customers using CRM tools such as Zoho or Salesforce. Additionally, you will analyze service data to generate reports for performance tracking, including Turnaround Time (TAT), customer feedback, and issue patterns. Your role will also involve training and guiding junior service staff on technical troubleshooting and customer communication. Collaboration with the Parts, Sales, and Technical teams will be essential for issue resolution and ensuring part availability. Maintaining compliance with service protocols, safety standards, and company policies is a key aspect of this role to uphold operational efficiency and service quality. To qualify for this position, you should hold a Graduate/Diploma in Automobile Engineering, Mechanical Engineering, or a related field, along with at least 2 years of experience in a service or customer support role in the automobile industry. Strong communication skills, both verbal and written, are essential, as well as a working knowledge of automotive systems, diagnostics, and service processes. Proficiency in MS Excel, CRM tools like Zoho or SAP, and report generation will be beneficial for this role. A problem-solving mindset, ability to multitask in a fast-paced environment, and a team-oriented attitude with leadership potential are qualities we are looking for in the ideal candidate. Preferred qualifications include experience with Electric Vehicle (EV) service support, familiarity with warranty processes and service documentation, and multilingual communication skills in regional languages along with English or Hindi.,

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