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5.0 years
6 - 8 Lacs
Chennai
On-site
As a GCP Data Engineer, you will integrate data from various sources into novel data products. You will build upon existing analytical data, including merging historical data from legacy platforms with data ingested from new platforms. You will also analyze and manipulate large datasets, activating data assets to enable enterprise platforms and analytics within GCP. You will design and implement the transformation and modernization on GCP, creating scalable data pipelines that land data from source applications, integrate into subject areas, and build data marts and products for analytics solutions. You will also conduct deep-dive analysis of Current State Receivables and Originations data in our data warehouse, performing impact analysis related to Ford Credit North America's modernization and providing implementation solutions. Moreover, you will partner closely with our AI, data science, and product teams, developing creative solutions that build the future for Ford Credit. Experience with large-scale solutions and operationalizing data warehouses, data lakes, and analytics platforms on Google Cloud Platform or other cloud environments is a must. We are looking for candidates with a broad set of analytical and technology skills across these areas and who can demonstrate an ability to design the right solutions with the appropriate combination of GCP and 3rd party technologies for deployment on Google Cloud Platform. GCP certified Professional Data Engineer Successfully designed and implemented data warehouses and ETL processes for over five years, delivering high-quality data solutions. 5+ years of complex SQL development experience 2+ experience with programming languages such as Python, Java, or Apache Beam. Experienced cloud engineer with 3+ years of GCP expertise, specializing in managing cloud infrastructure and applications to production-scale solutions. In-depth understanding of GCP’s underlying architecture and hands-on experience of crucial GCP services, especially those related to data processing (Batch/Real Time) leveraging Terraform, Big Query, Dataflow, Pub/Sub, Data form, astronomer, Data Fusion, DataProc, Pyspark, Cloud Composer/Air Flow, Cloud SQL, Compute Engine, Cloud Functions, Cloud Run, Cloud build and App Engine, alongside and storage including Cloud Storage DevOps tools such as Tekton, GitHub, Terraform, Docker. Expert in designing, optimizing, and troubleshooting complex data pipelines. Experience developing and deploying microservices architectures leveraging container orchestration frameworks Experience in designing pipelines and architectures for data processing. Passion and self-motivation to develop/experiment/implement state-of-the-art data engineering methods/techniques. Self-directed, work independently with minimal supervision, and adapts to ambiguous environments. Evidence of a proactive problem-solving mindset and willingness to take the initiative. Strong prioritization, collaboration & coordination skills, and ability to simplify and communicate complex ideas with cross-functional teams and all levels of management. Proven ability to juggle multiple responsibilities and competing demands while maintaining a high level of productivity. Master’s degree in computer science, software engineering, information systems, Data Engineering, or a related field. Data engineering or development experience gained in a regulated financial environment. Experience in coaching and mentoring Data Engineers Project management tools like Atlassian JIRA Experience working in an implementation team from concept to operations, providing deep technical subject matter expertise for successful deployment. Experience with data security, governance, and compliance best practices in the cloud. Experience using data science concepts on production datasets to generate insights Design and build production data engineering solutions on Google Cloud Platform (GCP) using services such as BigQuery, Dataflow, DataForm, Astronomer, Data Fusion, DataProc, Cloud Composer/Air Flow, Cloud SQL, Compute Engine, Cloud Functions, Cloud Run, Artifact Registry, GCP APIs, Cloud Build, App Engine, and real-time data streaming platforms like Apache Kafka and GCP Pub/Sub. Design new solutions to better serve AI/ML needs. Lead teams to expand our AI-enabled services. Partner with governance teams to tackle key business needs. Collaborate with stakeholders and cross-functional teams to gather and define data requirements and ensure alignment with business objectives. Partner with analytics teams to understand how value is created using data. Partner with central teams to leverage existing solutions to drive future products. Design and implement batch, real-time streaming, scalable, and fault-tolerant solutions for data ingestion, processing, and storage. Create insights into existing data to fuel the creation of new data products. Perform necessary data mapping, impact analysis for changes, root cause analysis, and data lineage activities, documenting information flows. Implement and champion an enterprise data governance model. Actively promote data protection, sharing, reuse, quality, and standards to ensure data integrity and confidentiality. Develop and maintain documentation for data engineering processes, standards, and best practices. Ensure knowledge transfer and ease of system maintenance. Utilize GCP monitoring and logging tools to proactively identify and address performance bottlenecks and system failures. Provide production support by addressing production issues as per SLAs. Optimize data workflows for performance, reliability, and cost-effectiveness on the GCP infrastructure. Work within an agile product team. Deliver code frequently using Test-Driven Development (TDD), continuous integration, and continuous deployment (CI/CD). Continuously enhance your domain knowledge. Stay current on the latest data engineering practices. Contribute to the company's technical direction while maintaining a customer-centric approach.
Posted 3 days ago
6.0 - 12.0 years
1 - 3 Lacs
Chennai
On-site
Project description The Business Analyst will work with Moody's Credit Risk team of UK Based Investement Bank and work collaboratively with Country Finance, Treasury, Group Liquidity Regulatory reporting and BAU teams to understand requirements and articulate them within the Business and data requirements document Responsibilities To act as a business solution owner of the projects' target state and support analysis included in relevant concept and methodology papers required for preparation of BRDs To be accountable for ensuring that detailed requirements are documented in BRDs, and are duly signed off by relevant stakeholders To ensure that the new solutions comply with internal procedures / external regulatory guidelines and project deliverables are properly understood by business stakeholders, project team, and end-users. Analysis of new data sourcing to support ETL design and development Elicitation of data requirements and documentation of data mapping specifications for Funds Transfer Pricing (FTP) computation Analysis and fixing of data quality issues Validate all downstream data extracts To validate that the strategic system architecture proposed by Technology is fit for its business purpose and is in line with the agreed business target state To drive prioritization taking into consideration business benefits, delivery timelines, system performance etc. To centrally coordinate system interfaces/dependencies/change releases for the Treasury and Liquidity Reporting work streams and ensure alignment across all centres Test planning, coordinate testing, validate test results and obtain sign off from stakeholders To support the development of testing packs with predefined results sets To review test cases ensuring completeness of UAT coverage To monitor any gaps / defects identified, and work with Technology counterparts to track progress and ensure resolution Skills Must have 6-12 years of functional experience in Credit Risk, Capital risk, regulatory reporting change Management roles Functional experience with Moody's Fermat/Risk Authority risk calculation and reporting engine Good understanding of financial & capital markets domain with sound knowledge of products like equities, fixed income, derivatives, forex etc. Knowledge of Basel Capital regulations and good understanding of financial risk Expertise in SQL and Oracle tools. Experience with both waterfall & agile methodologies Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Strong communication and stakeholder management skills Nice to have __ Other Languages English: C2 Proficient Seniority Senior Chennai, India Req. VR-116236 Moody’s BCM Industry 25/07/2025 Req. VR-116236
Posted 3 days ago
12.0 years
4 - 8 Lacs
Noida
On-site
Job Description Job ID SRPRI011954 Employment Type Regular Work Style on-site Location Noida,UP,India Role Sr Principal Software Engineer Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. We are seeking a highly experienced Sr Principal Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. You will drive technical strategy, lead large-scale projects, and mentor engineers across the organization. As a Lead Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of highly complex software systems. Responsibilities: Software Development: Write clean, maintainable, and efficient code for various software applications and systems. Technical Strategy: Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view. Leadership: Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members, working independently and needing guidance only in the most complex situations. Architectural Excellence: Architect, design, and develop complex software systems and applications, ensuring high standards of performance, scalability, and reliability. Collaborate with architects on mid-level and high-level design. Complexity: Solve complex issues with innovative solutions, setting precedents as needed. Navigate information, alternatives, and relationships to achieve results. Communicate complex concepts, anticipate objections, and influence adoption of viewpoints. Impact: Impact the achievement of area/group objectives. Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes. Service Health and Quality: Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Conduct thorough root cause analysis and implement measures to prevent future recurrences. Engineering Excellence Practices: Advocate for and implement best quality practices, hold a high bar for engineering excellence, and guide the team in maintaining service quality through the testing pyramid. DevOps Model: Oversee CI/CD pipelines, ensuring efficient build, test, and deployment phases. Take ownership from working with product management on requirements to designing, developing, testing, deploying, and maintaining software in production. Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., JUnit, Selenium) and design patterns leveraging the test automation pyramid as the guide. Code Review: Conduct comprehensive code reviews, providing constructive feedback and ensuring adherence to best practices. Mentorship: Provide technical mentorship and guidance, fostering a culture of learning and continuous improvement. Mentor junior engineers on taking ownership of the full lifecycle of services and features. Documentation: Develop and maintain comprehensive technical documentation for software applications and systems. Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (e.g., CoPilot). Minimum Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. 12+ years of professional software development experience. Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript. Extensive experience with software architecture and design patterns, including the ability to design and implement scalable, reliable systems in a DevOps model. Proven track record of leading and delivering large-scale, complex software projects. Proficiency with cloud technologies like Azure, AWS, GCP, and version control systems like GitHub. Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality software solutions. Proficiency in building telemetry or observability as part of the development process. Strong leadership, communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization. Preferred Qualifications: Master’s degree or PhD in Computer Science or a related technical field. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Demonstrated expertise in specialized disciplines and related fields. Recognized as an expert in their technical area. Understanding of internal and external business challenges and regulatory factors. Apply best practices to improve products, processes, or services. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal-opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
Posted 3 days ago
4.0 years
5 - 8 Lacs
Noida
On-site
Position Overview: We’re looking for an individual who will be responsible for driving the vision and execution of digital products (i.e., software applications) or elements of a product, and developing long-term product plans. Generally, works under minimal supervision on 1-3 features of medium to high complexity and/or an entire application. ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation. Job Responsibilities: Studies end-user needs, defines product features and coordinates activities across teams to meet quality standards, project deadlines and business objectives. Activities include: gathering and writing requirements for medium and large application features; conducting competitive analyses; and using product discovery techniques to aid in prioritization of features (e.g., A/B, surveys, interviews, etc.). (60%) Develops long-term product plans (i.e., roadmaps), and leads stakeholders through the roadmap process for assigned product(s). Activities include: conferring with engineering, marketing, clients, prospects, operations, legal and others, and developing financial models to aid in prioritization. (20%) Monitors and reports on product utilization and identifies trends. (10%) Provides guidance to less-experienced staff. (10%) Basic Qualifications: Bachelor’s degree in information technology, computer science, marketing, business administration or related field, 4+ years of experience as a Product Manager or a similar role in an Agile, Scrum, Kanban or similar software application development and/or project management team environment, or an equivalent combination of education, experience, and/or training. Strong customer-facing digital subject matter expertise with experience working on medium complexity features and/or an entire software application. We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
Posted 3 days ago
0 years
9 - 10 Lacs
Noida
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President Revenue Cycle Management !! In this role, the incumbent will be responsible for OTC Operations, need to focus on continuous process improvement and adaptive to change. Develop & manage effective working relationships in the organization and actively liaise with all Key Stakeholders. Develop and document business processes and accounting policies to maintain and strengthen internal controls Responsibilities Manage and own the end-to-end OTC process without supervision. Maintain strong customer relations & business acumen Responsible for all the activities related to Order to Cash domain including order management and fulfilment, credit management, claims, and collections Awareness/understanding of industry best practices and industry benchmarking. To create the vision from as is state to improved state for process Maintain strong customer relations & business acumen. Manage Client and Process independently and with minimum supervision Should be able to speak to US based clients to discuss the input and resolve any queries for disputes Leverage appropriate advanced and sophisticated methods and approaches to synthesize, clean, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need Consult to identify risks and opportunities that impact the performance of the business and convert them into analytical solutions and provide appropriate actionable insights Actively manage the business continuity plans for the process Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks Continuous coaching and developing Managers & Assistant Managers: hire, assess, and document performance Support team priorities and initiatives and effectively manage workload Team management & negotiation skills. Must have a Problem-solving attitude Lookout for automation opportunities to bring efficiency Partner with Human Resources to handle client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention Confirm that proper escalation procedures are followed according to established business practices Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership Understanding and Reporting of Service Level Agreement . Deliver the required data for audit purposes Exposure to Six Sigma training preferred, drive team to continuously improve in key operational metrics, analytical mindset to identify QPA/RPA opportunities and work with LDT team for implementation Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration between team members to meet deliverables Making the accounting process controls established through the internal policies Daily Quality Check for the matching which team has matched. Updating FLM Cockpit daily Qualifications we seek in you! Minimum Q ualifications / Skills B. Com Graduate or equivalent experience. Should be Analytically & Academically sound Must have prior work ing and supervision experience in OTC domain Excellent Leadership skills. Demonstrated experience in resource management, team performance management, recruitment and training Excellent knowledge of MS Office and Excellent communication & presentation skills mandatory Experience in creating, implementing & driving Structured Action Plans Preferred Q ualifications / Skills L3 Manager experience preferred Exposure to Six Sigma training preferred Candidates with valid US Visa preferred Experience with international process transition would be an added advantage Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 25, 2025, 8:08:57 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 3 days ago
0.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world. Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space. We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture. This position focuses on collecting data on chemical substances from published regulatory or industry association sources. Examples include international inventory lists, occupational exposure limits, GHS classification lists, environmental emission restrictions (air, water, waste), transport of dangerous goods, and physical properties among other types of data. Roles And Responsibilities Proactively monitor legislation maintained by Sphera by reviewing regulatory standards and interpretations, registers, gazettes, newsletters, etc. as related to Regulatory Data Content. Identify applicable new and updated/revised legislation and obtain official source documents. Analyze regulations for inclusion in Regulatory Content database. Develop and maintain technical documentation (in pre-defined templates) that clearly describes the analysis and interpretation of the Regulatory Data Lists. Perform assigned data maintenance projects for a repository of over 230,000 regulated chemical substances. Be fully accountable for the individual update assignments in terms of quality and schedule. Develop and maintain effective relationships with regulatory agency contacts and consultants specializing in specific regulations. Liaise with Content Development, Rules, QA, product management and other teams to identify and implement continuous improvement initiatives for content quality and work process efficiency enhancements. Attend weekly meetings with the Regulatory Data Analysts/Data team. Required Education University degree in Chemistry, Toxicology, Ecology or related fields. University or Advanced degree or professional certification in a related field is considered an asset. Preferred Experience 0-2 years of experience working with EHS regulations or practical experience working with chemicals. Experience working with relational databases using programs such as MS Access or SQL. Experience with data manipulation in MS Excel. Experience with other MS office programs. Good knowledge of chemical nomenclature and chemical structures. Fluent in English (both spoken and written) and strong reading/writing skills. Preferable knowledge of any other languages (i.e. French, German, Spanish or a language from Eastern Asia). Other Skills Knowledge of global chemical regulations and GHS; experience authoring Safety Data Sheets will be an advantage. Ability to assign chemical substances to applicable chemical groups based on properties such as solubility, metal content, petroleum streams, etc. will be an advantage. High level of attention to detail. High level of initiative. Flexible, adaptable to change. Excellent organizational, time-management and prioritization skills. Excellent interpersonal and communication skills. Physical Requirements: Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Posted 3 days ago
15.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Role: Customer Services Head - Non Voice Job Title: Deputy Vice President Work Experience: 15 years + Education: Graduate / Post Graduate Department: Customer Services Work location: Goregaon (East), Mumbai Position Summary: To lead the Regulatory Grievance Redressal team and manage all non-voice customer service touchpoints (email, chat, social media, written communication), while also driving the company-wide Customer Experience (CX) agenda. The role demands strong execution skills, process orientation, and cross-functional stakeholder management to ensure customer-centric, compliant, and efficient service delivery along with customer experience metrics like NPS (Net Promoter Score). Key Responsibilities: Regulatory Grievance Redressal Lead and oversee all customer grievances related to IRDAI regulatory norms. Ensure compliance with TATs, accurate resolution, and effective documentation for regulatory audits and reporting. Perform in-depth root cause analysis and institutionalize systemic corrections. Interface with IRDAI and internal audit teams for all regulatory escalations and submissions. Maintain up-to-date MIS and dashboards for internal reviews and external reporting. Build, lead, and mentor a high-performance team, providing direction and guidance to department leads and managers. Ensure adequate resource planning and team management to handle the volume of calls effectively. Non Voice Customer Service Operations: Manage all written and digital customer service channels, including: Emails Live chat & chatbot responses Social media service queries Letters, legal notices, and written escalations Ensure high-quality, timely, and consistent resolution of all service requests. Drive process adherence, SLA/TAT compliance, and First Time Resolution (FTR) metrics. Leverage automation tools and CRM systems to improve service speed and accuracy. Customer Experience (CX) Strategy & Execution: Develop and implement a structured CX framework aligned with customer expectations and business goals. Monitor CX metrics such as NPS, CSAT, CES; identify gaps and drive targeted improvements. Conduct Voice of Customer (VOC) programs and customer journey mapping exercises. Translate insights into actionable improvement projects across touchpoints and processes. Lead cross-functional CX transformation initiatives with clear ownership and execution plans. Volume Management: Implement robust volume forecasting and real-time management systems to handle high seasonal volumes. Ensure effective routing, prioritization, and staffing strategies to meet service level targets. Regularly analyze operational data to identify trends and adjust resource allocation accordingly. Stakeholder Management Act as the key liaison between the customer service team and internal departments (Product, Operations, IT, Compliance, Legal, Sales). Work closely with department heads to resolve systemic issues affecting customer experience. Influence senior leadership by sharing customer insights, pain points, and data-backed recommendations. Represent the customer’s voice in internal forums and governance meetings. Reporting & Analytics: Regularly analyze key performance metrics, customer feedback, and operational data to provide insights for improvement. Develop and present performance reports to senior management, highlighting key successes, challenges, and recommendations for strategic improvements. Track and report on KPIs such as customer satisfaction, NPS, service levels, revenue generation, and process efficiency. People Leadership Lead a multi-skilled team of customer service agents and CX professionals. Set clear goals, monitor performance, and build a high-performance, customer-first culture. Drive training, capability development, and retention of top talent. Encourage a culture of ownership, agility, and continuous learning within the team
Posted 3 days ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Chief of Staff – Kalrashukla Classes This is a high-impact, full-time leadership role based in Mumbai, designed to assist Prof. Shukla in managing the complexity of Kalrashukla’s classes operations across Mumbai, Pune, and Kanpur. The Chief of Staff will be responsible for overseeing daily academic operations, managing faculty and facility coordination, handling students grievances, and acting as a critical bridge across departments. The role also requires executive support in time management, decision enablement, finance reporting and project tracking for Prof. Shukla. Key Responsibilities 1. Staff Oversight Ensure teaching and non-teaching staff schedules are maintained and disruptions are minimized. Track performance, coordinate substitutions, and oversee onboarding of new staff. Act as the first point of contact for staff issues that require escalation or intervention. 2. Facility & Infrastructure Management Oversee the smooth functioning of branch infrastructure in Mumbai, Pune, and Kanpur. Coordinate remotely with admin snd teaching staff in Pune and Kanpur; ensure weekly status reports. Flag and resolve urgent facility issues (power, cleanliness, safety, equipment). 3. Feedback & Grievance Systems Implement structured feedback collection from students and parents at regular intervals. Maintain a grievance log with categorization, resolution timelines, and escalation paths. Ensure grievances are resolved within defined SLAs; flag unresolved cases to Prof. Shukla 4. Chairman Support Maintain a single-window dashboard covering operations, staffing, facilities, sales and risks. Prepare pre-reads for founder meetings and ensure post-meeting follow-ups are executed. Act as a buffer to filter non-strategic matters and enable Prof. Shukla to focus on priorities. Cross-functional Collaboration Work closely with HR for staffing, discipline, and policy compliance. Coordinate with Sales and Marketing teams to ensure academic-readiness during peak admissions. Maintain structured reporting to Prof. Shukla and act as an interface across functions. Reporting Structure: Reports directly to Prof. Shukla. Will coordinate functionally with local admin leads and academic coordinators Key Skills & Attributes ● Excellent spoken and written communication (English and Hindi; Marathi preferred) ● High emotional intelligence and people management skills ● Strong time management and prioritization ability ● Operational discipline with high attention to detail ● Proficiency in Google Workspace (Docs, Sheets, Forms, Calendar) ● Self-driven, trustworthy, and aligned to student-first values Candidate Requirements: 5+ years in operations, academic admin, education leadership, or program management. Based in Mumbai; open to occasional travel to Pune and Kanpur. Strong verbal and written communication; ability to engage across levels. Proactive, highly organized, able to work independently and enforce accountability Comfortable with spreadsheets, documentation tools, basic CRM and reporting systems Location: Full-time based in Mumbai, Willing to travel to Pune and Kanpur (up to 4–6 days per month). Success Metrics: 100% coverage of teaching schedule across centers All critical infra/facility issues resolved within 24–48 hours 90% students grievance resolution within timeline Founder receives only escalations and strategic inputs, not operational noise. Educational Requirements: ● Bachelor’s degree required; preference for graduates from top-tier universities or reputed institutions. ● MBA in Operations/Finance is a strong plus. ● Prior experience in education management, consulting, operations, or EA roles is advantageous.
Posted 3 days ago
13.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Skill required: Talent & HR - Talent Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent & HR process Support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes: strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for? Participate in the establishment and development of the operation, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the client Ensure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.) Initiate, design and implement business process excellence improvements Demonstrate, and seeks to deepen, an awareness of business / industry issues and drivers Make decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business. Provide solutions to complex business problems within the service line. Establish and maintain key relationships with the client, team leads and client management. Can act as a subject matter expert Understand and adhere to Data Protection Criteria. Demonstrates excellent client care skills. Recognized as having expert knowledge and vision for the assigned service line (Workforce Administration). Produces solutions to complex business problems. Develops new concepts and opportunities within their Service Line. Contributes to policy and direction setting. Excellent organizational & prioritization skills. Multi-cultural awareness. Excellent English Language communication skills Business Case Development Business Operations Management Business Process Design Business Process Implementation Operations Management Problem Solving Process Architecture Quality Management Service Quality Management Excellent Business Excellence knowledge Team Player Excellent Customer Service skills At least 8 years of HR Experience (HR Operations) Overall 12+ years of work experience in team handling role. Workday or Oracle or Success Factor Experience a plus HR Domain certification would be a plus Strong MS Office and Excel skills Proficient with Operational Excellence Practices Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved You will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts
Posted 3 days ago
1.0 - 3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance. Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Prioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
Posted 3 days ago
0.0 - 1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance. Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Prioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts
Posted 3 days ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Job Requirements You will develop and champion a product vision, product strategy and product roadmap for products in the supply chain space. You will present and clearly articulate product strategy to company leadership. You will coach, guide and mentor high performing team of product managers to build supply chain products that solves complex problems. You will work with multiple functions including Business and Operations across several geographical regions to build and evaluate business cases, cost & benefit cases to support product investment decisions. You will partner with business teams, Engineering functions and third-party product teams to build innovative optimal solutions for next generation of problems in the supply chain space. You will build and own scalable products/platforms that are multi-tenant and can be leveraged across geographies and business units. Promotes product strategies and vision to senior leadership & other stakeholders. Drives "Go-to-Market" strategies to ensure adoption. You will leverage data to make more informed product decisions and will influence the prioritization and design of complex solutions. Qualified candidates will be able to navigate conflicting stakeholder priorities by making data-driven decisions using enterprise and end customer value as a guiding principle. As part of demand-to-delivery cycle - ownership of the end-to-end demands/projects from requirements definition to business as usual. Provide leadership and in-depth understanding of the solutions that support revenue and cost processes, harmonize business requirements through workshops, design, and testing activities, training materials, deployment, data cleansing, data mapping, and any data migration activities in the respective domain. Must Have Skills & Experience Extensive knowledge in supply chain management area with good hold on procurement and retail processes. Contrasted technical & Functional experience and background in SAP as ERP. SCM integration with Master Data (single materials, GL’s, cost Objects, etc.) through MDG SAP module along with experience in data migration & integration would be a plus. Experience as a product owner/manager, with proven capability in leading team Experience in running large transformation projects/programs. Strategic Business Acumen to develop, evaluate and implement proposed business cases Concepts of "First Principle," "MVP", "Whole Product," and "Crossing the Chasm". Prior experience of building data led optimization solutions is an added advantage Effective communicator to act as an advisor to senior leadership and partners. Flexible and adaptive in ambiguous environments Management consulting experience along with strong/quick learning & decision-making skills. VOIS Equal Opportunity Employer Commitment VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!
Posted 3 days ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Enterprise Payments Technology – Global Business Services team is involved in Architecture, Development & Testing. Applications in EPT provide critical services to our customers and clients such as Zelle, that enables person to person payments, Digital Wallets, Debit Card Purchase, Bill Payments, Merchant Acquiring, International and Domestic Remittances, Mortgage Payments, Scheduled Transfers. It also supports capabilities for Card Management, External Account Management and Settlement. The EPT team is playing a crucial role in transformational initiatives and maintaining digital payments change. In Payments we are moving with API first approach. We are transitioning to Continuous Integration and Deployment using the Horizon Platform and focused on test automation using SOATest. Team here is involved in executing strategies like NEVER DOWN, and Payment Simplification. Platform Stability as part of Never Down is also a focus area due to the need for high availability of the payment’s platform for our customers. It is also engaged in a POC for containerization using OpenShift. The India team is spread across 4 locations in India - Chennai, Gurugram, Hyderabad and Mumbai. Continuous Innovation is our motto, with over 100 patents, multiple Opex process improvements to its name. At the same time, we are a highly engaged an motivated team that believes in having fun while working. Job Description* This individual will be part of the Enterprise Payment Technology development team [EPT] that provides Merchant Services business applications. A Software Engineer II is responsible for developing and delivering complex software requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. This role codes solutions, unit tests, and ensures the solution can be integrated successfully into the overall application/system with clear, robust and well-tested interfaces. They are familiar with development and testing practices of the bank. A Software Engineer II is an individual contributor to a team. Responsibilities* Contributes to story refinement/defining requirements. Participates and guides team in estimating work necessary to realize a story/requirement through the delivery lifecycle. Performs spike/proof of concept as necessary to mitigate risk or implement new ideas. Codes solutions and unit tests to deliver a requirement/story per the defined acceptance criteria and compliance requirements. Utilizes multiple architectural components (across data, application, business) in design and development of client requirements. Assists team with resolving technical complexities involved in realizing story work. Contributes to existing test suites (integration, regression, performance); Analyzes test reports, identifies any test issues/errors; Triages the underlying cause. Documents and communicates required information for deployment, maintenance, support, and business functionality. Participates, contributes and can coach team members in the delivery/release (CI-CD) events. e.g. branching timelines, pull requests, issue triage, merge/conflict resolution, release notes. Requirements* Review github feature files, branching strategy, maintain github branches Must have strong debugging and troubleshooting skills. Highly detailed oriented. Education* BE / B-Tech M.E./M.Tech (prefer IT/CS specialization) Certifications If Any* Oracle/Sun certifications for Java/J2EE AWS/Azure Cloud Practioner preferred Experience Range* 7-10 Years Foundational Skills* Minimum 6-8 years of proven, hands-on software development experience with at least one year of experience in leading team of engineers 5+ years of senior developer experience in designing and implementing complex systems with exposure to application architecture, security & system performance optimization. 4+ years of experience in designing and developing Android applications. Hands on in Technologies used Java, C#, Redis, relational and non-relational databases. Collaborate with stakeholders to understand the requirement, design scalable, fault tolerant, performant, and secure solution. Lead the low-level technical design and ensure overall code quality, conducting code reviews to maintain high development standards Ensure deployment readiness, focusing on production preparation, performance optimization and addressing database tasks for smooth delivery. Continuously improve the efficiency and throughput of the team by proper prioritization, planning, work breakdown, thus reducing rework. Manage defects and collaborate with developers, testers, and business analysts to ensure timely resolution and successful release delivery. Ensure the solution meets product acceptance criteria with minimal technical debt. Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria. Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices) Knowledge of industry standards, proactive planning, and the ability to work in a fast-paced environment. Exposure to Agile methodology and Proven experience with JIRA Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems Excellent documentation and communication skills to work with Global teams. Detail-oriented and persistent, able to drive complicated tasks through to completion. Ability to work in a collaborative team environment. Individual contributor, capable of self-directing daily tasks Seeks out best practices to find opportunities for automation and operational excellence Desired Skills* Functional Knowledge of Banking / Payments Domain Agile project lifecycle knowledge. Lead and guide team at AIT level Good working knowledge on Code Quality (Junit, SONAR etc) Basic knowledge on Code review tools (Crucible, Smarbear.. etc) Build tools (Maven, ANT etc) Work Timings* 11.30 AM to 8.30 PM IST (Flexible as per project needs) Job Location* Chennai
Posted 3 days ago
3.0 - 6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title: Senior General Ledger Specialist Location: Chennai, India Department: Corporate Accounting Report To: Manager Shared Services Trimble is recruiting for a Senior General Ledger Specialist to fill a career opportunity in Chennai, India. This position will report directly to the Manager Shared Services. Job Summary The Senior General Ledger Specialist position is primarily responsible for general ledger accuracy and analysis. This position will be heavily involved in month-end processes, including journal entries, reconciliations, and account analysis. This position interfaces heavily with the accounting, reporting and business unit finance functions. Key Responsibilities Responsible for general ledger close activities within the ERP accounting system Assist with close responsibilities (i.e. perform journal entries, reconciliations, balance sheet flux analysis, detailed account analysis) Intercompany Reconciliations Perform related journal entries and reconciliations in the areas of cash, accounts receivable, prepaid expenses, intangibles, fixed assets, payroll related accounts Ensure compliance with key SOX controls within the accounting system Assists/supports annual audit and quarterly audit schedule preparation Ad-hoc reporting & analysis Skills & Experience Required Excellent organization and prioritization skills Attention to detail and accuracy Effective written and oral communication Ability to work well under pressure and meet strict deadlines Strong customer service skills Oracle/Netsuite experience preferred Education / Experience 3-6 years of General Ledger experience, preferably in an Oracle/Netsuite environment. Bachelor’s/master’s degree in Accounting, Finance or Business preferred. Knowledge of general accounting procedures and knowledge of general ledger accounts. Proficient in data entry and management. Proficient in Microsoft Excel, PPT, Word, Salesforce and Google docs. Good written and oral communication skills. Must be flexible to work in shift (US/AME hours). Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, and connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics.
Posted 3 days ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description You are a strategic thinker passionate about driving solutions. You have found the right team. As a Reference Data Analyst within our team, you will ensure all client queries and actioned and responded with utmost care and diligence. You will facilitate high quality and timely completion of all client requests. You must display great client service standards to define, analyse, to resolve inquiries and escalations. You should be able to closely manage day to day operations of the team/department, be able to proactively and strategically improve processes to ensure team members are high performing and meeting the firm wide quality standard. Job Responsibilities Understanding and implementation of custody initiations world overing custody and sub custody account opening and maintenance related activities. Understand the firm’s requirements and various smart forms and articulate the same to end clients and guide them through completion. Partner with Clients, Sales, Solutions, Implementations, Client Service Managers and downstream teams for seamless completion of the assigned task. Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality) Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices Showcase Process improvements and implement process changes as necessary Required Qualifications, Capabilities, And Skills You must hold a Bachelor’s Degree or above At least 2 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in custody domain. Technical skills: Microsoft Office including Excel, Word, and PowerPoint Outstanding client management, partnership building, leadership, and direct experience of dealing with stakeholders using effective communication, organization, prioritization and interpersonal skills Ability to identify risks, issues and successfully navigate through to completion Self-reliance and willingness to "own" complications and creatively find solutions Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Posted 3 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design. As a Service Design Vice President within Design and Customer Experience team, you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Job Responsibilities Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding Demonstrated expertise in creating direct and indirect experiences for diverse users Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Examples of recent work required ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Posted 3 days ago
0.0 - 1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance. Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Prioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation
Posted 3 days ago
0.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Location Bangalore, Karnataka, 560048 Category Engineering Job Type Full time Job Id 1190089 No Cloud Engineering Manager - FinOps This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: In the HPE Chief Technology Office, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us redefine what’s next for you. What you’ll do: We are seeking a highly skilled and motivated Cloud Engineering Manager to lead our FinOps Development team within the HPE Cloud Platform organization . This role combines technical expertise, leadership, and operational excellence to drive the development of innovative FinOps solutions that optimize cloud usage and costs while enabling business agility. As the Cloud Engineering Manager , you will oversee a team of talented engineers responsible for designing, developing, and maintaining cloud-based applications that support financial operations (FinOps) best practices. You will collaborate closely with cross-functional teams, including cloud platform architects, finance teams, product managers, and business stakeholders, to deliver cutting-edge solutions that enhance our cloud financial management capabilities. This is an exciting opportunity to shape the future of FinOps within HPE's rapidly evolving cloud ecosystem. Leadership & Team Development : Lead and inspire a team of cloud engineers focused on FinOps application development, fostering a culture of innovation, collaboration, and continuous improvement. Recruit, mentor, and develop team members to ensure their growth and alignment with organizational goals. Set clear goals, priorities, and performance metrics for the team and provide regular feedback to ensure accountability and success. FinOps Application Development : Drive the design, development, and implementation of cloud engineering applications that enable visibility, optimization, and governance of cloud costs and usage. Architect scalable, secure, and resilient solutions that align with FinOps principles (e.g., cost optimization, forecasting, usage analytics). Collaborate with product managers and business stakeholders to define requirements, prioritize features, and deliver value-driven solutions. Ensure seamless integration of FinOps applications with existing HPE cloud platform tools and systems. Cloud Strategy & Innovation : Lead efforts to optimize cloud infrastructure costs and usage patterns across HPE's cloud platforms, leveraging advanced analytics and automation. Evaluate emerging technologies, tools, and frameworks to identify opportunities for innovation in FinOps practices and cloud engineering solutions. Partner with cloud architects to align FinOps solutions with HPE’s broader cloud strategy and organizational objectives. Operational Excellence : Establish and enforce engineering best practices , including CI/CD pipelines, DevSecOps principles, and automated testing frameworks. Monitor and improve application performance, reliability, and scalability through proactive measures and robust incident management. Collaborate with finance teams to ensure compliance with cloud spending policies and reporting requirements. Key Qualifications : What you need to bring: Proven expertise in cloud platforms (e.g., AWS, Azure, Google Cloud) and cloud-native technologies. Strong knowledge of FinOps principles and cloud financial management, including cost optimization, forecasting, and governance. Experience with application development frameworks (e.g., Node.js, Python, Java) and modern software engineering practices. Familiarity with cloud monitoring and cost management tools , such as AWS Cost Explorer, Azure Cost Management, or third-party FinOps platforms (e.g., CloudHealth, Apptio). Proficiency in containerization and orchestration technologies such as Docker and Kubernetes. Leadership & Management : Demonstrated success in leading engineering teams , managing priorities, and delivering complex projects on time and within budget. Strong collaboration skills , with the ability to work effectively across engineering, finance, and business teams. Exceptional ability to communicate technical concepts to non-technical stakeholders and align engineering efforts with business goals. Preferred Qualifications : Experience implementing FinOps practices within large-scale cloud environments. Knowledge of data analytics , machine learning, or AI tools for advanced cost optimization and forecasting. Certification in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert). Familiarity with microservices architecture and APIs for seamless integration of FinOps applications. Provides direct and ongoing leadership for a team of individual contributors designing, developing, and sustaining products, enhancements, and updates. Plans and delivers features for multiple ongoing projects, ensuring that resources are appropriately allocated, and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps. Manages relationships with internal and external stakeholders, setting expectations regarding deliverables, product quality, schedules, and costs. Proactively identifies process improvement and cost reduction opportunities and achieves operational excellence through metrics and continuous learning. Provides people management for assigned team members, including hiring, setting, and monitoring of performance goals, coaching, and career development. Builds a best-in-class engineering team that delivers excellent results. Advanced project management skills, including time and risk management, resource prioritization, and project structuring Education and Experience Required: Bachelor’s or master’s degree in computer science, engineering, information systems, or related field. Typically, 7-10 years’ experience, including 0-2 years of people management experience. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Agile Methodology, Agile Scrum Development, Analytical Thinking, Bias, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #hybridcloud Job: Engineering Job Level: Manager_1 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 3 days ago
5.0 years
0 Lacs
Gurugram, Haryana
Remote
About the Role: Grade Level (for internal use): 09 S&P Global Commodity Insights The Role: Engineer II, Application Support Analyst, The Location: Hyderabad/Gurgaon, India The Team: AppOps is responsible for providing high quality operational and technical support for all Commodity Insights (CI) business specific applications and systems. Responsible to provide CI Business Partners with initial first line remote support for IT issues and requests which occur during business hours in relation to the use of CI business specific applications. Ensuring that standard operating procedures is followed for all incident and service requests received into the helpdesk function. Proactively monitor applications responding to alerts and providing the business with periodic health check reports. We operate 24x7 which can involve working during APAC|EMEA|AMER Hours & requires weekend support. (Rotational shifts 5 day a week). Work hours can change depending on Business requirements. Enter the grade level of the position: Grade 9 The Impact: You will be the first line of support for all requests and incidents raised by Commodity Insights business partners. You will ensure the business receives a prompt response to any requests and ensure issues are resolved within agree service level agreements What’s in it for you: The position is the part of the global application Support team supporting users based in three time zones and across 26 offices. Exposure to Application /Product support, technical operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations. Responsibilities: Provide initial first line Application/Product support and triage of incidents and service requests for IT issues which occur during use of Platts applications. Technical Excellence: In-depth Technical understanding of all Applications, Monitoring Tools, and all available technical resources. Executing Effective Weekend Support Incident Identification, Effective Shift handovers, Major Incident Mgmt. & Process Hygiene. Log and capture incidents from all sources into ticketing system (ServiceNow) ensuring correct categorization and prioritization of IT issues Application Support Operations: Ensure application operations excellence and guaranteed response times by actively monitoring application health checks, end user emails/tickets and ensuring all Incidents/service requests are resolved in a timely and comprehensive manner. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns Major Incident Management: Engaging & driving the major Incidents during the weekends to Initiate bridge call, engage technical teams and restore the service Immediately Incident Hygiene: Adhering to the Incident Hygiene process, ensuring High Hygiene in the Incidents & requests handled. Knowledge Management and competency development: Create & share the SOPs, Best Practice documents, check list, technical knowledge articles. Resolving IT incidents to restore service as quickly as possible using known error database. Escalation of tickets to other teams as required Active participation in knowledge transitions, also coming up with Process Initiatives, deliver ideas and values to achieve the desired results. What We’re Looking For: Basic Qualifications: Experience working with various Application Monitoring systems and tools (Autosys / AppDynamics /Nagios/Naemon/Splunk preferred) Experience in IT Service Management frameworks (ITIL or similar) Knowledge of troubleshooting & supporting applications running on either Linux (preferred) or Windows server OS Exposure to industry standard ITSM tools (ServiceNow strongly preferred) Experience supporting Cloud computing (AWS). Familiar with infrastructure concepts related to distributed applications (Load balancers, Networking. Firewall, NAT, Virtual servers) Exposure working with tools like Putty, RDP, SSH, WinSCP, MySQL Query Browser, Oracle SQL Developer. Familiar with reporting and analyzing tools (Beneficial but not essential) Experience working collaborative platforms like Microsoft SharePoint, Box, OneDrive, MS Teams. Good understanding of Agile Framework. Any knowledge of Webservers either (Beneficial but not essential) Windows IIS Linux Apache, and WebLogic (preferred) Any knowledge of scripting languages (JScript and JavaScript DOS, VBScript, Pearl, Python, PowerShell, or shell script) preferred (Beneficial but not essential) Microsoft Office / Office 365 especially Excel (Macros, Worksheets, and add-ins) Preferred Qualifications: 5+ years of relevant experience with bachelor’s degree. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317512 Posted On: 2025-07-26 Location: Gurgaon, Haryana, India
Posted 3 days ago
5.0 years
0 Lacs
Gurugram, Haryana
Remote
Engineer II AppOps Gurgaon, India; Hyderabad, India; Penang-Jalan, Malaysia Information Technology 317512 Job Description About The Role: Grade Level (for internal use): 09 S&P Global Commodity Insights The Role: Engineer II, Application Support Analyst, The Location: Hyderabad/Gurgaon, India The Team: AppOps is responsible for providing high quality operational and technical support for all Commodity Insights (CI) business specific applications and systems. Responsible to provide CI Business Partners with initial first line remote support for IT issues and requests which occur during business hours in relation to the use of CI business specific applications. Ensuring that standard operating procedures is followed for all incident and service requests received into the helpdesk function. Proactively monitor applications responding to alerts and providing the business with periodic health check reports. We operate 24x7 which can involve working during APAC|EMEA|AMER Hours & requires weekend support. (Rotational shifts 5 day a week). Work hours can change depending on Business requirements. Enter the grade level of the position: Grade 9 The Impact: You will be the first line of support for all requests and incidents raised by Commodity Insights business partners. You will ensure the business receives a prompt response to any requests and ensure issues are resolved within agree service level agreements What’s in it for you: The position is the part of the global application Support team supporting users based in three time zones and across 26 offices. Exposure to Application /Product support, technical operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations. Responsibilities: Provide initial first line Application/Product support and triage of incidents and service requests for IT issues which occur during use of Platts applications. Technical Excellence: In-depth Technical understanding of all Applications, Monitoring Tools, and all available technical resources. Executing Effective Weekend Support Incident Identification, Effective Shift handovers, Major Incident Mgmt. & Process Hygiene. Log and capture incidents from all sources into ticketing system (ServiceNow) ensuring correct categorization and prioritization of IT issues Application Support Operations: Ensure application operations excellence and guaranteed response times by actively monitoring application health checks, end user emails/tickets and ensuring all Incidents/service requests are resolved in a timely and comprehensive manner. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns Major Incident Management: Engaging & driving the major Incidents during the weekends to Initiate bridge call, engage technical teams and restore the service Immediately Incident Hygiene: Adhering to the Incident Hygiene process, ensuring High Hygiene in the Incidents & requests handled. Knowledge Management and competency development: Create & share the SOPs, Best Practice documents, check list, technical knowledge articles. Resolving IT incidents to restore service as quickly as possible using known error database. Escalation of tickets to other teams as required Active participation in knowledge transitions, also coming up with Process Initiatives, deliver ideas and values to achieve the desired results. What We’re Looking For: Basic Qualifications: Experience working with various Application Monitoring systems and tools (Autosys / AppDynamics /Nagios/Naemon/Splunk preferred) Experience in IT Service Management frameworks (ITIL or similar) Knowledge of troubleshooting & supporting applications running on either Linux (preferred) or Windows server OS Exposure to industry standard ITSM tools (ServiceNow strongly preferred) Experience supporting Cloud computing (AWS). Familiar with infrastructure concepts related to distributed applications (Load balancers, Networking. Firewall, NAT, Virtual servers) Exposure working with tools like Putty, RDP, SSH, WinSCP, MySQL Query Browser, Oracle SQL Developer. Familiar with reporting and analyzing tools (Beneficial but not essential) Experience working collaborative platforms like Microsoft SharePoint, Box, OneDrive, MS Teams. Good understanding of Agile Framework. Any knowledge of Webservers either (Beneficial but not essential) Windows IIS Linux Apache, and WebLogic (preferred) Any knowledge of scripting languages (JScript and JavaScript DOS, VBScript, Pearl, Python, PowerShell, or shell script) preferred (Beneficial but not essential) Microsoft Office / Office 365 especially Excel (Macros, Worksheets, and add-ins) Preferred Qualifications: 5+ years of relevant experience with bachelor’s degree. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317512 Posted On: 2025-07-26 Location: Gurgaon, Haryana, India
Posted 3 days ago
0.0 - 3.0 years
0 - 0 Lacs
karnataka
On-site
You should possess a Bachelors Degree or Masters Degree in Management/Marketing with excellent communication skills to excel in the role of an SDR Enterprise/SaaS Sales. This is a full-time position located in Bengaluru/Mumbai/Delhi and offers a CTC of 3 to 4 LPA. As a fresher, your responsibilities will include executing a sales prospecting plan to penetrate target accounts, source new sales opportunities through outbound prospecting, and build relationships with key decision-makers. You will be required to deliver product demonstrations, act as a trusted advisor to prospects/customers, and stay informed about the company's products/services to meet sales targets. Negotiating contracts with key clients, up-selling/cross-selling, and meeting deadlines are essential tasks. The ideal candidate should possess strong interpersonal and presentation skills, exceptional verbal and written communication skills, and the ability to travel. Being a good organizer with multitasking abilities, managing multiple sales cycles, and willingness to travel are crucial. The position also includes benefits such as cell phone reimbursement, paid sick time, paid time off, and Provident Fund. The compensation package comprises a performance bonus and yearly bonus. The work schedule is a day shift from Monday to Friday, with a morning fixed shift. A Master's degree is preferred, and prior experience in SaaS Sales is an advantage. This role requires a willingness to travel 100% of the time and is an in-person position. Please note that there is a minimum 6-month probation period for all new team members.,
Posted 3 days ago
70.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Vantive: A New Company Built on Our Legacy Since last year, we has been on a journey to separate our Kidney Care segment into a standalone company. Vantive will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support. Job Description Job Summary Job Title – Associate Director, ELMAT Location – Whitefield, Bangalore Shift – General Your Role At Vantive The Associate Director of Extractables & Leachables and Materials (ELMAT) within Kidney Care R&D will establish and lead a global team of experienced scientists, subject matter experts (SMEs), study directors and team leaders. The role is based in Bangalore, India. This Associate Director would have staff based in multiple global locations within Vantive R&D team and plays a pivotal role in aligning the vision of the ELMAT organization with business needs, building, and guiding the team toward that vision, and overseeing ELMAT support at all stages of the product life cycle. These activities ensure that products are safe to use and well-characterized during development, at the time of manufacture, and over their entire shelf life. The Kidney Care portfolio consists of drug products including Chronic Renal Care solutions, Acute Therapy, and medical devices including e.g. electromechanical devices, disposables and dialysis filters. This leader directs a team of approximately 35 experienced scientists & SMEs, ensures planning and execution of testing (in-house and with external partners) and collaborates with global colleagues on various on-market product support and new product development activities. The leader will have ~ 6 direct reports that will include ~ 4 people leaders with teams and senior SMEs. This role involves developing innovative methodologies to meet regulatory and scientific standards for ELMAT, working cross-functionally with various R&D and product teams. This role reports to the global Sr. Director for the Sciences organization (which includes other competency areas such as Analytical Chemistry, Stability, Preclinical and Sterility) within Kidney Care R&D. Essential Duties And Responsibilities Prioritize, direct, and own all ELMAT activities being considered in Kidney Care. The work may be tied to change controls for existing products on the market (due to supplier change or changes in regulations or other business needs) or new product development. The work may also be executed at external partner labs to support ongoing projects. Lead a team of people leaders and senior SMEs to define ELMAT strategy for the problem at hand, help identify testing matrix, approve reports about ELMAT findings that will be submitted to the regulatory bodies. As a leader of this critical competency, the individual will be responsible and accountable for the entire life cycle of ELMAT studies – from strategy to answering any queries from the regulatory authorities. Develop and communicate a vision for ELMAT and translate it into a concrete strategic plan. Inspire the team to take actions consistent with that vision. Set high standards and goals and remove barriers to excellence. Collaborate and work closely with peers, e.g. functional leaders for areas like Analytical Chemistry, Sterility, and Preclinical, to align ELMAT goals and strategy with other functions so as to meet project and organization goals in a most efficient and effective manner. Collaborate and influence cross-functional peers and senior leaders in product design, regulatory, medical affairs, legal, commercial, and quality to achieve organizational goal to provide safe drug and medical device products to our global patient population. Act as a thought leader in global ELMAT community by encouraging and enabling participation of their team members in external working groups that define & influence technical direction of ELMAT and help shape regulatory frameworks. Lead talent selection, development, retention efforts, establishing clear criteria for measuring team and individual success. Provide feedback, recognition, and opportunities for cross-training. Mentor team members in areas such as scientific excellence, innovation, and internal and external influence, ensuring their developing expertise aligns both with their career interests and with business needs. Provide leadership by guiding in terms of prioritization, problem resolution, process clarification, referrals to appropriate experts, etc. Communicate strategic imperatives to project success, develop plans that incorporate global and regional business practices and customer requirements. Ensure team objectives support key business programs. Track and own program milestones, schedules, and budgets optimizing financial resources and balancing in-house and outsourced resources. Review and implement best practices and team processes to enhance operational efficiency, resolve issues, improve project timelines, and make timely, risk-based decisions. Solicit regular input from customers and take appropriate action. Be accountable for team’s successful completion of projects/tasks and for meeting agreed upon milestones. Generate innovative solutions to complex problems leveraging multiple disciplines and technical principles. Develop innovative processes and methods through fusion of expertise. Cultivate a professional network both internal and external to the business. Maintain current knowledge of Quality System Regulations and other relevant regulatory requirements. Qualifications Must possess strong knowledge of scientific/technical disciplines and solid knowledge or related disciplines such as regulatory, quality, and/or product development. Must possess knowledge of general quality and business systems. Must possess strong leadership and ability to negotiate for resources and influence others internally and externally. Must demonstrate mentoring and management capabilities, effective communication, and strong decision-making skills. Must be able to set strategic direction for the organization and broadly communicate the vision. Must be self-motivated, have excellent interpersonal skills, capable of analytical and solving complex problems through innovative thought and experience, as well as project management tools. Education And Experience An educational background in Chemistry, Polymer science &/or engineering is required for this role. A master’s degree with 17+ years of relevant experience is required for this role, or Ph.D. with 13+ years of relevant experience will be preferred. Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Posted 3 days ago
9.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description Profile : Project Manager Experience : 9 to 16 Years Location : Noida Mode : Hybrid General Purpose The individual will be responsible for working with Client and project leads for developing plan, meeting the release targets, accessing project progress and completion of required deliverables for each ongoing project. He/she will share regular status with management, update the plan for critical changes, highlight any risks and mitigation plan after discussion with respective leads. Job Status : Full Time Essential Duties & Responsibilities Project Planning and Status Updates : Understand and finalize project requirements in collaboration with client and project teams. Define project scope, strategy and work with leads for developing project plan. Organize and lead project status; prepare and distribute progress reports. Manage risks and issues and plan to mitigate the same. Should be able to manage customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance Process Management and Improvement : Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement project management best practices. Team Management : Support the Team in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance. Here are key qualities an ideal project manager should possess : Leadership : Inspiring and motivating. PMs must be able to guide and motivate their teams to achieve the project goals, even in the face of challenges. Decision-making : They need to make tough decisions promptly and confidently, balancing various interests. Communication : Clear and concise : Effective communication is key for coordinating with stakeholders, team members, and clients. A great PM knows how to convey information clearly, whether in writing or verbally. Active listening : The ability to understand team concerns, client needs, and stakeholder input helps avoid misunderstandings and conflicts. Organizational skills : Planning and time management : PMs must manage complex schedules, deadlines, and resources, keeping the project on track while ensuring all team members stay focused and productive. Task prioritization : Knowing what to prioritize and when to reallocate resources is crucial to delivering projects on time. Problem-Solving and Adaptability : Quick decision-making under pressure : Unexpected issues are common in projects, so PMs need to be able to think on their feet, identify solutions, and mitigate risks. Adaptability : Projects evolve, and the PM should be flexible enough to adapt to changing circumstances, whether due to shifting requirements or unforeseen obstacles. Technical Knowledge : Industry expertise : While PMs dont always need to be technical experts, they should have a working knowledge of the projects technical or industry-specific aspects. This ensures they can make informed decisions and communicate effectively with technical teams. Methodology knowledge : A good PM understands various project management methodologies (Waterfall, Agile, Scrum, etc.) and can apply the best-suited approach to a project. Risk Management : Identifying potential risks : PMs need to be proactive in foreseeing potential challenges and issues that could derail the project. Mitigation strategies : Once risks are identified, the PM must develop contingency plans to address them before they become critical problems. Financial Acumen : Budget management : Understanding project budgets, tracking spending, and ensuring projects are delivered within financial constraints is essential. Cost-benefit analysis : PMs should evaluate the financial impact of decisions and ensure resources are used efficiently. Conflict Resolution : Handling disputes : Conflicts among team members or stakeholders are inevitable, but a skilled PM can resolve them diplomatically to keep the project moving forward. Negotiation skills : An ideal PM balances conflicting interests and negotiates effectively with clients, vendors, and internal teams. Attention to Detail : Meticulous tracking : A successful PM ensures that all aspects of the project are properly documented, tracked, and aligned with the overall objectives. Quality control : Ensuring that the deliverables meet the required standards is an important part of managing expectations and outcomes. Emotional Intelligence : Empathy and interpersonal skills : Being in tune with the teams emotional and psychological well-being is important. A PM with high emotional intelligence understands how to manage stress, foster positive team dynamics, and build strong relationships with stakeholders. Client and Stakeholder Management : Expectation management : PMs must ensure that clients and stakeholders are informed and aligned with the projects progress, managing expectations throughout the project lifecycle. Stakeholder engagement : Building and maintaining trust with stakeholders ensures long-term success and project buy-in. Minimum Requirements Bachelors Degree or equivalent having 8+ years IT experience with minimum 4+ years of experience in project management. Solid understanding of and experience in using appropriate tools : Microsoft Project, Visio, and all Office Tools Strong planning, and organizational skills with an ability to manage competing demands. Strong leadership skills. Proven ability to lead software implementation projects and ensure objectives, goals, and commitments are met. Excellent communication, facilitation and presentation skills and experience interacting with both business and IT individuals at all levels including the executive level. Preferred Qualifications Solid understanding of software development and implementation life cycle models as well as expert knowledge of project management principles and practices and the ability to blend it in the right proportions to fit a project and business environment. 5+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams. Sufficient level of technical background to provide highly credible leadership to project teams and to be able to accurately and objectively evaluate complex project risks and issues. (ref:hirist.tech)
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
The TnE Reimbursement (Administrator) position at Capco, a global technology and management consulting firm, located in Bangalore EC Office, is currently looking for a Commerce Graduate/Postgraduate with 1-2 years of Travel & Expense audit experience within a medium/large organization. The role involves working in a hybrid mode, subject to HR policy changes, and the shift timings are Rotational 7:00 AM to 4:00 PM (APAC Shift) or 12:30 PM to 9:30 PM (UK Shift). As a TnE Reimbursement (Administrator) at Capco, your key responsibilities will include reviewing daily expense claims according to corporate policies, following up with employees for missing expense receipts, interacting with the onshore team to obtain exception approvals for out-of-policy expense claims, updating employee bank details as requested, maintaining workflow trackers, preparing various ad hoc reports based on requests from different departments, ensuring adherence to company policies, SOX compliance, and regulatory requirements, engaging with auditors during SOX, internal, and external statutory audits, and adhering to timelines and service level agreements (SLAs). To excel in this role, you should possess moderate MS Excel skills, a good understanding of employee reimbursement & controls, good communication and interpretation skills, ability to work well in a team and learn quickly, be comfortable working in a fast-paced environment, be well-organized and able to meet tight deadlines, have the ability to prioritize work and multi-task effectively, contribute to continuous process improvements, and experience with PeopleSoft or other major ERP is an added advantage. Join Capco to make an impact with innovative thinking, delivery excellence, and thought leadership. Embrace the tolerant, open culture that values diversity, inclusivity, and creativity. Take charge of your career advancement with no forced hierarchy and grow as the company grows. Capco believes that diversity of people and perspectives gives a competitive advantage, making it an inclusive and rewarding place to work.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an Instructor Analyst at Accenture, your role will involve conducting New Hire training and Floor Performance enhancement programs for the Project. Additionally, you will be responsible for establishing and managing relationships to facilitate the integration of new hires into the Accenture style of working. To excel in this position, you should possess extensive soft skills training experience covering areas such as Culture, Voice & Accent, Grammar, and Customer Service. Excellent communication skills, both orally and in writing, are essential, along with proficiency in instructional design, presentation skills, and computer/MS Office skills. You will be required to demonstrate trend analysis and reporting capabilities, as well as people management skills including critical problem-solving, issue resolution, team supervision, and people development. Key behaviors crucial for success in this role include a continuous improvement focus, result-oriented mindset, motivation, teaming and collaboration skills, analytical thinking, ability to plan and prioritize, confidence, positive outlook, creative and innovative approach, adaptability, ability to exercise sound judgment within established guidelines, and effective relationship partnering. Your responsibilities will include assessing relevant training needs for individuals and the organization in consultation with departmental heads, designing training courses and programs, organizing training venues and logistics, and managing training delivery, measurement, and follow-up. You will also be involved in recruiting employees, ensuring compliance with organizational and statutory policies, monitoring and reporting on employees" training and development plans, and continuously developing and maintaining knowledge in the relevant field. In addition, you will be expected to deploy Train the Trainer sessions as required, interact with training vendors, attend training conferences and seminars, provide feedback to teams, implement activities to improve email writing skills and grammar, conduct language and culture modules training, collaborate with Coaches/Operations, and support the Operations team in enhancing performance on customer service, team motivation, and teamwork. Overall, as an Instructor Analyst at Accenture, you will play a vital role in driving training and development initiatives to ensure the continuous growth and success of the organization.,
Posted 3 days ago
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