Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant_Supplier Enablement Supplier enablement process involves ensuring suppliers are registered/updated in client’s supplier network tool to support procurement activities which require coordination with suppliers either for documents sharing, signatures, confirmations etc.
Responsibilities:
- Extensive experience to articulate the vision and mission of the supplier enablement program, as well as the ability to articulate the objective, benefits, similarities, and differences between the multiple applications (COUPA, Ariba SLP, Ariba Network for Buying & Invoicing, and SAP Fieldglass).
- Ability to maintain a tracking system for vendor registration and vendor enablement (e.g., strong MS Excel for reporting).
- Experience in procurement domain/concepts preferred.
- Technical knowledge of COUPA vendor enablement preferred.
- Knowledge of registering and enabling vendors in COUPA preferred.
- Experience supporting new technology implementation of Ariba preferred.
- Outstanding clear, concise, and influential verbal and written communication skills are required with the ability to represent a client to its supplier partners.
- Candidates should be able to provide detailed easy to interpret explanations (able to simplify the subject matter/topic to all levels).
- Strong organization skills with the ability to prioritize work and see tasks through completion.
- Ability to educate and influence suppliers to register and enable them to do business with the client.
- Must be able to determine the difference between supplier not understanding vs. supplier resistance; ability to balance our partnerships with the objectives of the program.
Qualifications we seek in you!
Minimum Qualifications
- Expert knowledge on any supplier portal (Ariba, Aravo, SAP, Coupa etc.) would be helpful
- Experience in supplier management
- Demonstrated ability to manage time and prioritize projects to meet deadlines
- Strong written and verbal communication skills
- The candidates should have a graduate degree
- Relevant years of post-qualification experience in supplier management or Procurement Helpdesk
- Good knowledge on Microsoft excel and PowerPoint
Preferred Qualifications/ Skills
- Strong written and verbal communication skills to interact with suppliers and stakeholders
- Execute approach to collect internal vendor contact information.
- Initiate, gather, collect and track vendor response; follow up as needed.
- Summarize notes from calls and emails to document the supplier’s position.
- Prepare summary and detailed reports on outcomes; follow up as appropriate and track outcomes.
- Influence vendors to begin transacting with a client through the Ariba network.
- Ensure vendors comply with onboarding requirements to complete Ariba registration and enablement.
- Coordinate meetings between Ariba and vendors as needed.
- Coordinate meetings with internal associates as needed (non-associated to leadership level) and support the conversation.
- Support program leads to develop and maintain vendor lists and determine which vendors need to be enabled on the Ariba network.
- Support supplier enablement vendor reporting on registration and enablement status.
- Support vendor escalations if needed for recalcitrant vendors.
- Candidates need to be able to problem-solve and think quickly.
- Candidates should possess great communication skills and exercise business acumen when speaking both internally and externally.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
