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8.0 - 10.0 years

15 - 25 Lacs

Bengaluru

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Lead the team of CRM Executives & Managers Client Management SPOC for the client for all interiors and customization Inter department coordination for customization, loan disbursement, possession of property Coordinate for documentation process Coordinate with the legal team for Registration of Property Post Sales Customer Service till possession

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1.0 - 2.0 years

2 - 3 Lacs

Bengaluru

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Role & responsibilities Candidate will be handling the CRM activities generation of Sales invoice, booking of orders, Monitoring the dispatches, Preparations of MIS Preferred candidate profile Candidate Should be well versed in MS Excel, should have proficiency in English and Kannada language, should have working experience in SAP SD model.

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3.0 - 5.0 years

2 - 3 Lacs

Howrah

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From Real Estate background preferred ERP: Responsible for entering the Application Details & Booking of the Customers, Payment Receipt & raising Tax Invoice. Documentation: Updating Individual Customers File. Responsible for reconciliation with Accounts department, maintaining and Updating Individual Project Google Sheet / Excel CRM: Maintaining & replying the queries as raised by the customers through E-mail or telephonic conversation. Roadshows / Fairs / Events participation and management. One point of contact between the customer and the Project. Sending Sales Agreement to the customer for signature and follows up for the same. Send query of Registration to the customer Organize the registration for the customer with the help of the commercial manager Liaison with all departments to resolve any query of the customers Sending Project progress status and forwarding the same to the Customers Actively resolving customer queries Regular Payment collection and follow up with the customers.

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

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5.0 - 8.0 years

7 - 15 Lacs

Bangalore Rural, Bengaluru

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Hello Jobseekers!! Greetings from Karyarth!! Hope all are doing great!! We have come up with a brand new opening for one of the biggest matrimonial company in India, if you are looking to work with most renowned client you are on the right place. Key Details Role: Post Sales Manager Experience: 5-8 years in B2C inside sales and customer service leadership Location: Bangalore Team Size: 30+ professionals (including ASM and Team Leaders) Compensation: Up to 15 LPA fixed + 3 LPA variable (performance-based) Work Schedule: 5-day workweek with 2 rotational offs Language Requirements: Tamil, Telugu, or Kannada proficiency mandatory Interview Process: 4 rounds (HR telephonic, 2 video rounds, 1 F2F with director) Key Responsibilities Team Leadership & Sales Management Lead a large inside sales team of 30+ members, including Assistant Sales Manager (ASM) and Team Leaders Drive B2C revenue targets with strong ownership of team performance and delivery Develop and implement strategic initiatives to enhance team productivity and sales conversion Conduct regular performance reviews and talent development programs Ensure seamless coordination across hierarchical team structures Manage and track CSAT, NPS, and post-sales service commitment fulfillment Oversee subscription-based revenue retention and customer lifecycle management Handle complex customer escalations and resolution strategies Drive customer satisfaction through proactive service delivery and relationship building Coordinate with service and advisor teams for customer success and issue resolution Operational Excellence Report key metrics to city/regional leadership and contribute to daily operations reviews Implement CCAT (Customer Care Assessment Tool) methodologies for performance optimization Manage day-to-day operations ensuring adherence to service level agreements Optimize resource allocation and workforce management for maximum efficiency Ensure compliance with company policies and regulatory requirements Strategic Planning & Analytics Analyze performance metrics and generate actionable insights for business growth Make critical operational decisions impacting team performance and customer satisfaction Collaborate with cross-functional teams including sales, product, and technology Drive strategic initiatives aligned with organizational revenue and retention goals Experience Requirements Maximum 8 years of progressive experience in B2C inside sales leadership roles Proven track record managing high-volume calling teams (30+ members) in EdTech, Insurance, Matrimony, Telecom, or similar industries Strong background in subscription-based business models and post-sales service management Experience in B2C working models with emphasis on sales conversion and customer retention Technical Competencies Strong knowledge of CSAT and NPS methodologies Proficiency in CCAT and customer service assessment tools Understanding of subscription-based business models and customer lifecycle management Experience with CRM systems and customer service technologies Data-driven approach to performance management and business optimization Leadership & Communication Strong command of south Indian languages (Tamil, Telugu, Kannada) - mandatory Fluency in English for cross-functional collaboration Proven track record of scaling sales performance and mentoring teams Excellent communication and stakeholder management skills Prior experience in EdTech, BPO, Insurance, Matrimony, or similar B2C industries Background in retention-focused sales roles Experience with high-volume customer interaction environments This is more than just a job change - it's an opportunity to be part of something bigger than business metrics. You'll be in the business of human connections, where every target achieved sparks another love story. Apply now and let's create some magic together! Share your resume on:- gaurav.s@karyarth.com careers@karyarth.com #manager #bangalore #bangalorejobs #matrimonial #jobs2025 #csat #nps #telugu #english #experience #teamhandling #territory #mangerialposition #sales #insidesales

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2.0 - 5.0 years

4 - 6 Lacs

Bengaluru

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Job Description CRM Executive: 1. Customer Interaction: Respond to customer queries via phone, email, or in person in a polite and professional manner. 2. Documentation Support: Assist in collecting, organizing, and maintaining customer documents like booking forms, ID proofs, and agreements. 3. Data Entry: Update customer records, payment status, and follow-up details in the CRM system or Excel sheets. 4. Follow-ups: Call or email customers for pending payments, documents, or updates as instructed by the manager. 5. Coordination: Liaise with internal teams (Sales, Accounts, Admin and legal) to track the status of customer-related tasks. 6. Receipt & Payment Assistance: Help prepare receipts and track payments with the accounts team. 7. Reporting: Maintain and share daily/weekly reports on follow-ups, documentation, and customer issues. 8. Office Support: Assist the CRM team in scheduling meetings, organizing files, and handling administrative tasks. 9. HR Activities : Handled end-to-end HR operations including interview scheduling, candidate follow-ups, employee onboarding, as well as joining and exit formalities .

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3.0 - 8.0 years

5 - 12 Lacs

Bangalore/Bengaluru

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Experience selling luxurious Villa ,Luxorius Apartments in Bangalore Coordinate with Marketing Mgr. & clients Good network Accompany the customer for site visits display property to them and manage daily routine Negotiation process Contact 8317340070 Required Candidate profile Candidate from Real Estate sales background Minimum 3 plus Years of Experience. Female Candidates Only.

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5.0 - 8.0 years

0 - 0 Lacs

Kanchipuram

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Looking for 5+ years of experienced candidate and immediate joiners 1. Find and Manage Clients Look for new business opportunities through networking and referrals. Meet with clients to understand their needs and maintain strong relationships. 2. Develop Sales Strategies Study market trends and competitors to find opportunities. Create and follow sales plans to achieve targets. 3. Coordinate Projects Collaborate with project managers and engineers to meet client needs. Track project progress and resolve issues as they come up. 4. Know Your Products Know the companys products and services well. Offer expert advice on the best solutions for their projects. 5. Close Deals Discuss terms with clients to reach agreements. Complete contracts and ensure all details are settled. 6. Support Clients Address and resolve client concerns. Offer help and support after the sale to ensure client satisfaction. 7. Work with Your Team Work with other departments to meet client needs and improve services. Provide feedback from clients to help improve the companys offerings. 8. Keep Learning Stay Updated : Keep up with industry trends and changes. Improve Skills : Take opportunities for professional development and training. Contact: 9150308303

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2.0 - 3.0 years

3 - 4 Lacs

Bengaluru

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Summary: We are looking for passionate and motivated individuals to join our Sales team. Your main responsibility will be to drive our business by implementing a strong & sustainable sales strategy Your responsibilities: Experience in Post Sale Customer relationship management and Collections. Lesioning with Banks, NBFCs, Legal Teams and Any other relevant vendors. Strong client focus including pre and post-sales services for long term retention. Should have knowledge of the entire customer lifecycle from initiation to possession. Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc and also to deliver prompt and accurate service to the customer Experience dealing with NRI customers and provide a hassle free experience. Strong communication and negotiation skills. Create daily, weekly and monthly reports and communicate with effectively with leadership. Meeting monthly targets in the assigned projects is mandator Any knowledge of documentation will be an added advantage Qualifications: Minimum 2 years experience as CRM post sales in Real Estate industry. Bachelors degree in any discipline.

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2.0 - 3.0 years

2 - 3 Lacs

Mohali

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Roles and Responsibilities Deal with clients at all levels (post sales) via telephone and email to ensure successful communication. To meet clients on appointment basis to resolve their queries. Coordinate with sales team to create better methods to provide better customer service. Maintain a strong follow up directly with clients and branch offices for retrieval of clients documentation. Vetting of documents for all immigration classes as per Canadian high commission requirements

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5.0 - 10.0 years

10 - 15 Lacs

Gurugram

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SHIFT TIMINGS - 5:30 PM - 2:30 AM (NIGHT SHIFT) WORK FROM OFFICE -GURUGRAM - MON-FRI Position - Customer Success Manager - Channel Partner QuickLaunch QuickLaunch is the only AI-first identity and integration platform-as-a-service platform (IDaaS and iPaaS) that transforms how cloud-savvy institutions and companies manage human and device authentication, authorization, access control and integration. QuickLaunch leverages AI to autodetect threats and step up authentication. More than 500 institutions and companies such as Jenzabar, Unifyed, OculusIT, New Mexico State University, Colorado Community College System, BlackBeltHelp trust QuickLaunch to protect and manage over 2,000,000 identities and integration to over 3,000 applications such as Salesforce, Adobe Creative Cloud, Box, Canvas, Blackboard, G Suite and Office 365. Website: http://www.quicklaunchsso.com/ Primary Responsibilities : Own a portfolio of ~200 strategic portfolio channel partner accounts (includes top Educational Institutions mainly in North America) worth ~$5M Be the primary owner of the post-sales process (including kick-off, launch, QBRs, renewal, upsell, collections, invoicing) and lead a cross functional team of sales, implementation, learner support and product resources to help the customer start strong from day one Drive account growth through upsells and renewals in coordination with channel partners Analyze product gaps through interactions with customers and route it back internally Develop a deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Drive key metrics like NPS, engagement, completion and learner satisfaction by helping customers organize awareness campaigns, info-sessions, webinars and analyze metrics and data to identify gaps Responsible for all aspects of renewal including but not limited to payment update, upselling and upgrade processes. Includes aspects of internal pricing, managing channel partner commission, channel partner relationships Delivery of periodic (monthly/quarterly) Customer Success Forums (CSF) and Quarterly Business Reviews (QBRs) with Customers, specifically Customer Advisory Board(CAB) members to review and analyze statistics, metrics, and provide recommendations Drive periodic communication coordinating with marketing to channel accounts about QuickLaunch products Act as an escalation point to drive problem resolutions in a timely and proactive manner Identify at-risk renewals and deliver on customer remediation plan Should be able to create Statement of Work basis the pricing sheet for the product making sure that cost v/s revenue factors are well taken care off Build positive relationships with the key contacts, within each of your client accounts. Get to know as much about them as possible e.g. birthday, hobbies, family etc. Required Skills & Experience: 8 to 10 years of experience Excellent communication skills are a must, ability to clearly communicate with western clients Experience working with US clients, will be highly regarded Good skills in MS Office. Excel, PowerPoint and Word Working knowledge of CRM Systems will be highly regarded. Salesforce.com would be a plus A good attitude, and ability to build relationships with a variety of different personality types Relational intelligence. Relationship building. Discernment.

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7.0 - 8.0 years

6 - 8 Lacs

Gurugram

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Manage end-to-end CRM for real estate: bookings, agreements, collections, customer queries, possession, MIS, and RERA compliance. 7-8 yrs stable CRM exp in Gurgaon real estate required. Strong coordination & communication skills.

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3.0 - 7.0 years

5 - 7 Lacs

Gurugram

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ransforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for? Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work NOTE-ITS COMPLETE US SHIFTS For more info- contact -Alfiya-8787064649

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8.0 - 12.0 years

4 - 8 Lacs

Chennai

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Effectively handle collections, documentation and other formalities (post-sale and prior to handover), across projects of Brigade Enterprises Limited (BEL), to ensure smooth handover and drive customer delight. Responsibilities Drive timely collections to ensure receivables Work closely with the Engineering Department to understand project status and delays (if any); Ensure timely communication of the same (status updates) to the customer Regularly interact with customers to understand issues / concerns / complaints / modification requirements; Communicate these promptly to the Engineering Department and ensure timely resolution of the same Work closely with customers and the relevant banks / financial institutions to obtain the required documentation and drive timely collections Coordinate with key departments (Engineering, Finance, Legal, Liaison etc) to ensure timely completion of process Maintain a repository of customer issues / queries; Provide inputs to the relevant departments to ensure incorporation of customer feedback into future projects Ensure accurate and timely MIS preparation for the Department.

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3.0 - 8.0 years

4 - 8 Lacs

Bangalore Rural, Bengaluru

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Job Description Job Title: Relationship Manager Post Sales / CRM Location: Bangalore Timings: 9:30 AM to 6:30 PM Working Days: Wednesday to Monday (6 days/week) Industry: Real Estate Key Responsibilities Client Onboarding: Conduct welcome meetings, initiate welcome calls, and send personalized welcome emails to new customers. Follow-Up on Collections: Ensure timely follow-up on outstanding payments and maintain regular communication. Daily Tracking: Maintain and update daily follow-up reports on Excel for internal tracking and escalations. Documentation Formalities: Coordinate execution of stamp duty and registration formalities as per legal requirements. Loan Coordination: Liaise with customers and banking partners to ensure seamless handling of loan documentation, sanctioning, and disbursement. Escalation Management: Act as the point of contact for handling client grievances and resolving issues proactively and efficiently. Desired Candidate Profile Proven experience in Post-Sales or Customer Relationship Management in the Real Estate industry is a must. Excellent communication, interpersonal, and organizational skills. Immediate joiners preferred. Willing to work from site locations. If interested, share you cv at aishwarya@beanhr.com

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3.0 - 8.0 years

2 - 7 Lacs

Bengaluru

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Key Responsibilities Client Onboarding: Conduct welcome meetings, initiate welcome calls, and send personalized welcome emails to new customers. Follow-Up on Collections: Ensure timely follow-up on outstanding payments and maintain regular communication. Daily Tracking: Maintain and update daily follow-up reports on Excel for internal tracking and escalations. Documentation Formalities: Coordinate execution of stamp duty and registration formalities as per legal requirements. Loan Coordination: Liaise with customers and banking partners to ensure seamless handling of loan documentation, sanctioning, and disbursement. Escalation Management: Act as the point of contact for handling client grievances and resolving issues proactively and efficiently. Desired Candidate Profile Proven experience in Post-Sales or Customer Relationship Management in the Real Estate industry is a must. Excellent communication, interpersonal, and organizational skills. Immediate joiners preferred. Willing to work from site locations. If interested, kindly share your updated CV on riya@beanhr.com Thanks & Regards, Riya Choudhary Bean HR Consulting-"Ahead Your Search" https://beanhr.com Locations:- Ghaziabad (Delhi-NCR) / Dehradun

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2.0 - 7.0 years

2 - 4 Lacs

Amritsar

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Background : Worked as sales consultant, interacting face to face with the customers Industry: Automobile/ Retail/ Hospitality/ Aviation/ Service Industry etc. Qualification : : Min. Graduation Competency Required : - Result oriented - Team player - Good Product knowledge & flair for automobile industry - Preferably having operational knowledge on retail finance, Insurance exchange etc. - Customer Centric - Valid car driving license is compulsory Responsibilities: Achieve Enquiry, Test Drive, Booking and Retail Targets Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Maruti Suzuki Rewards Post Sales : Delivery / Post Sales follow-up Understands Customer's requirement for finance & Guides Customer on options/ documentation basis his profile. Keeping track of Customer's car related requirements & keeping him posted with regular updates Responsible for Customer Satisfaction & long term relationship building Ensuring NEXA Experience and Zero Customer Complaints

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0.0 - 5.0 years

3 - 6 Lacs

Gurugram, Bengaluru

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Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for LEGO. Interested candidates can send in their updated resumes 9606018588 or anisha.ramola@ample.co.in SUMMARY Maximise the sale at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

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12.0 - 15.0 years

1 - 2 Lacs

Bengaluru

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Qualifications: Bachelor's degree Preferred: Male and female candidates can apply. Responsibilities: Manage the monthly collection process, ensuring timely payments from purchaser/allottee and maintaining accurate records Coordinate the sale deed documentation process, liaising with legal teams, clients, and relevant authorities to facilitate smooth property transfers Maintain and update the customer relationship management (CRM) system, ensuring all client information and transaction details are accurately recorded Provide exceptional customer service to clients, addressing their queries and concerns in a timely and professional manner Collaborate with the sales and property management teams to ensure seamless communication and a consistent customer experience Analyse CRM data to identify trends, generate reports, and provide insights to the management team Stay up-to-date with industry regulations, legal requirements, and best practices related to real estate transactions Requirements: Minimum 5-10 years of experience in a real estate CRM or property management role Strong understanding of the real estate industry, including the legal and financial aspects of property transactions Excellent communication and interpersonal skills, with the ability to effectively interact with clients, colleagues, and external stakeholders Proficient in using CRM software and other real estate-specific tools Meticulous attention to detail and excellent organizational skills Ability to work independently and as part of a team, with a customer-centric approach Familiarity with local real estate laws and regulations

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1.0 - 2.0 years

3 - 7 Lacs

Mumbai, Ahmedabad

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About the Role: Grade Level (for internal use): 07 The Team:Client Support is a global team based in Mumbai, Ahmedabad and New York that provides support to investment professionals on the Visible Alpha platform.Team members gain in-depth industry knowledge, read research reports and models, and develop technical skills. In addition, they work with different teams within the organization across various functional areas such as Sales, Success, Technology, and Content. We value excellence in our work, open communication, and effective collaborationResponsibilities and ImpactServe as an integral member of our global Commercial team by providing client support throughout the client lifecycle, beginning with the onboarding process. Become a domain, product, and workflow expert allowing you to manage issues around data and application logic that require deep investigation. Communicate effectively and professionally with internal and externalstakeholders to promptly resolve questions and issues across all Visible Alphaproducts. Escalate product, technical, and data issues to relevant departments withsufficient information on time Create and maintain documents to track internal processes. Provide ongoing feedback to Product and Development teams to help buildscalable solutions for clients.What Were Looking For:Basic Required Qualifications1-2 years of industry experience in a SaaS environment. Passion for client service domain. Understanding of Global Financial Markets and companys financial statements. Bachelors degree in Business, Finance, Economics, Accounting, or Engineering is highly preferred. Excellent interpersonal and communication (written and verbal) skills with theability to communicate successfully across multiple audiences. Strong analytical and troubleshooting skills you are passionate about problem solving and can think critically, multi-task, and succeed in high-pressureenvironmentsAdditional Preferred QualificationsMaster's Degree in Business or Finance is preferred. A good team player with the ability to work on their initiative. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

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4.0 - 9.0 years

11 - 16 Lacs

Pune

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Description The Integration Post-Go-live Consultant will be an integral part of our customers' journey from before they purchase our product, all the way through to our Post Go-Live services. As part of the US Operations team, and the overall Global Customer Services Team, your daily functions include acting as a technical SME for the more functional teams, as well as processing tickets from a queue-based system which can range from advanced technical troubleshooting of escalated tickets, to processing service tasks in support of on-boarding new clients and maintaining system uptime. As part of this high performing, fast-paced, and super fun team committed to solving complex issues, you will be presented with many opportunities to learn and grow, both technically and personally. Responsibilities: Perform tasks related to the setup and rollout of new clients Provide technical guidance and insight to the customer facing team members (Project managers, Post Go-live services etc.) Develop tools and update processes to make delivery more efficient Adept at dealing with sensitive data and proficient in providing and maintaining high client service standards Display exceptional organizational skills and have a high-risk consideration of implications of any changes made on the systems Collaborate and work with non-technical customers (internal and external) on highly technical issues Maintain project management tools for all integration projects Participate in special projects to help improve and enhance the team's best practices and processesCompetencies required: Experience in troubleshooting issues / IT development knowledge Significant experience in basic networking protocols, including TCP/IP, HTTP, SFTP, DNS Demonstrate solid understanding of SaaS environments and appreciation of Uptime and Service Level Agreements (SLA) in a technical and/or internet-based environment Ability to create and manage documentation Working knowledge of Linux and understanding of Linux-based software stacks Python scripting experience is a plus API experience is a plusEducation:Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experienceExperience:4+ years of experience in Technical consulting and/or technical client roll out4+ years of experience in any customer facing roleExpertise on HRSD products would be an advantageFor individuals with disabilities that need additional assistance at any point , please email

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3.0 - 8.0 years

5 - 9 Lacs

Ahmedabad

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Role & responsibilities As a BDE, the primary responsibility is to guide students traveling overseas for higher studies to remit fees and living expenses through FRR Forex. The BDE will also be responsible for expanding the educational consultant channel for FRR Forex. This the BDE will oversee pre-sales, sales, and post sales of the entire remittance process. Preferred candidate profile Assist each student through the entire remittance process, ensuring the collection of all mandatory documents. 2. Conduct webinars with partner educational consultants to guide students/parents through the remittance process, covering key topics like forex rates and mandatory documentation, thereby building trust in FRR Forex. 3. Follow up with students for semester fees and living expenses, which are typically paid in two instalments per year. 4. Maximize the margin for each transaction to increase overall revenue for FRR Forex. 5. Cross-sell additional services like education loans, visa facilitation, and insurance for added revenue 6. Expand the network of educational consultants and onboard them as partners with FRR Forex to direct their students for fee and living expense remittance through FRR Forex.

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1.0 - 2.0 years

4 - 5 Lacs

Pune

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Job Title: Subscription Executive Technical Job Summary: We are seeking a detail-oriented and motivated Subscription Executive Technical to join our team. This role is essential for managing our subscription services and ensuring a seamless experience for our customers. The ideal candidate will possess strong technical skills and a deep understanding of subscription models, enabling them to assist customers effectively and contribute to the continuous improvement of our services. Key Responsibilities: - Manage customer subscription accounts, including activation, renewal, and cancellation processes. - Provide technical support and guidance to customers regarding subscription features and functionalities. - Collaborate with cross-functional teams to resolve customer issues and improve the overall subscription experience. - Monitor subscription metrics and analyze data to identify trends and areas for improvement. - Develop and maintain comprehensive knowledge of our products and services to offer informed solutions to customers. - Assist in creating user documentation and training materials related to subscription services. - Engage in regular communication with customers to gather feedback and understand their needs. - Stay updated on industry trends and best practices to enhance subscription offerings. Qualifications: - Bachelor’s degree in a relevant field or equivalent experience. - Strong technical background with experience in subscription management or related roles. - Excellent communication skills, both written and verbal, with the ability to convey complex information clearly. - Proficient in data analysis and comfortable working with subscription management software. - Strong problem-solving skills and attention to detail. - Ability to work independently as well as collaborate within a team environment. Additional Information: This position offers a competitive salary and benefits package, including opportunities for professional development and growth within the company. We value diversity and encourage candidates from all backgrounds to apply. To apply, please submit your resume and a cover letter outlining your qualifications and interest in the role. Roles and Responsibilities Job Title: Subscription Executive Technical Roles and Responsibilities: 1. Manage and oversee the subscription lifecycle process for technical products, ensuring timely renewals and cancellations. 2. Serve as the primary point of contact for customers regarding subscription inquiries, providing technical support and guidance as needed. 3. Collaborate with the sales team to identify opportunities for upselling or cross-selling subscription services to existing customers. 4. Monitor subscription metrics and analytics to assess customer engagement and satisfaction, reporting findings to management. 5. Assist in resolving technical issues related to subscription services, coordinating with the IT department when necessary. 6. Develop and maintain a comprehensive knowledge of the company’s technical products and subscription offerings. 7. Conduct training sessions for customers on how to effectively use the subscription services to maximize value. 8. Ensure compliance with licensing agreements and company policies in relation to subscription management. 9. Prepare regular reports on subscription performance and present insights to relevant stakeholders. 10. Collaborate with marketing teams to promote subscription services and contribute to promotional strategies.

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4.0 - 7.0 years

4 - 7 Lacs

Bengaluru

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Client onboarding (managing Welcome meet, welcome calls and sending welcome emails) Follow up on collections & stamp duty payments Capture daily follow up on excel Executing stamp duty & registration formalities Following up on Loan docs, sanction & disbursement by co-ordinating with customers & bankers Escalation management Interested candidates can send your updated resume to swarna.murthy@anarock.com

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0.0 - 5.0 years

3 - 5 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Posted 4 weeks ago

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