260 Post Sales Jobs - Page 8

Role & responsibilities • Lead and manage the entire CRM department for the project • Supervise CRM executives and ensure timely execution of post-sales activities • Handle end-to-end documentation agreements, demand letters, receipts, allotments, and possession formalities • Ensure seamless coordination with Sales, Accounts, Legal, and Site teams • Maintain and update accurate client records in CRM software and Excel • Proactively resolve client concerns with a customer-first approach • Manage professional communication email, telephonic, and in-person • Plan and execute possession handovers smoothly, ensuring complete customer satisfaction • Drive initiatives to enhance client experience and retention Preferred candidate profile • In-depth knowledge of real estate post-sales processes • Excellent communication & client handling skills • Strong leadership and team management abilities • Expertise in CRM software and Microsoft Excel • Well-versed in agreement drafting & legal coordination • Effective coordination across departments • Strong problem-solving and decision-making skills • Ability to manage possession procedures smoothly

Role & responsibilities Strong client communication & follow-up Handling customer queries, agreements, and documentation Coordination with sales, accounts & site teams Managing post-sales activities allotments, demand letters, receipts CRM software knowledge & Excel proficiency Professional email and telephonic communication Excellent interpersonal and problem-solving skills

- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Hindi & English (Telugu/Tamil a plus) - Diploma / Any Graduate - Team player in fast-paced setups - Creative problem-solver

- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Hindi & English (Telugu/Tamil a plus) - Diploma / Any Graduate - Team player in fast-paced setups - Creative problem-solver

Job Opportunity Job Title: Business Development Manager Experience Required: 3 to 8 years Qualification: Bachelor/Masters in Business Administration or related discipline Office Location: Sector 9, Noida, U.P. Work Mode: On-Site Wording Days: 5 Days

Highly motivated self-starter, with the ability to think innovatively and work independently. Commercially astute with strong negotiating skills. Ability to work with people across different cultures and nationalities. Required Candidate profile Ability to work effectively under pressure. The drive and commitment to achieve personal and company goals. The ability and willingness to travel both domestically and internationally

Opening with a leading Fintech company for their office in Chennai Role: Key Account Manager- POS Experience: 3 to 10 Years Looking Chennai Based candidate and Hindi language Roles & Responsibility: • Overseeing Pan India POS Installations including merchant service and issue resolution. Managing and training POS staff such as SAT (Sales assistance team) to ensure efficient and friendly service. • Ensuring the POS system is fully operational and functional. Major client is Phone pay, on an average installing 17K per month. And following up for queries and fixing the escalations as a level-2 management at pan India level. • Coordinating with the IT department to troubleshoot and resolve system issues, implementing and enforcing company policies and procedures at the point of sales. • Monitoring sales and inventory, and generating reports for managements and coordinating with other departments to ensure smooth operations. • Ensuring the POS area is organized and well- stocked. Managing the Stock reconciliation. • Building and maintaining strong, long lasting relationships with Team and clients. Interested candidates share resume at komal@topgearconsultants.com

Hiring: CRM Executive – Real Estate Location: Balewadi, Pune Type: Full-time Salary: 35,000/month Company: Urbanbrick Developer LLP About Urbanbrick Developer LLP: We’re redefining modern living with innovative, customer-first real estate projects across Pune. At Urbanbrick, we believe in building more than homes — we build trust and community. If you're passionate about customer experience and real estate, we want you on our team! Role: CRM Executive (Post-Sales) As a CRM Executive, you’ll be the key link between our clients and internal teams, ensuring smooth post-sales service, document handling, collections, and overall customer satisfaction. Key Responsibilities: Customer Support & Relationship Management Act as the main point of contact post-booking Maintain regular client communication and handle queries Ensure high customer satisfaction through timely support Documentation & Records Management Collect and verify documents (KYC, agreements, etc.) Coordinate with legal/sales for agreement and registration Maintain organized physical and digital records Payment Follow-Up & Collections Follow up on due payments as per schedule Coordinate with accounts for receipt generation and reconciliation Maintain collection logs and send reminders Real Estate Process Coordination Handle booking-to-possession customer journey Schedule site visits, key handovers, and ensure timely possession Ensure documentation and compliance are completed Requirements: Bachelor’s degree (BBA, Management, or related field) Minimum 2 years’ experience in CRM or post-sales support (Real estate preferred) Good understanding of real estate documentation and processes Strong communication and follow-up skills Proficient in MS Office and CRM software What We Offer: Fixed salary: 35,000/month Performance-based incentives A professional, growth-focused work environment Opportunity to be part of a fast-growing real estate brand How To Apply: Send your resume to hr@urbanbrick.co.in Contact: Deepali Chavan (HR) Let’s build the future together! Responsibilities: Collaborate with sales team on lead generation Manage client relationships through communication and problem solving Maintain CRM database accuracy Coordinate property viewings and negotiations

Responsibilities Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Spearhead the creation of custom sales proposals, RFPs, and sales presentations Monitor customer, market, and competitor activity and provide valuable marketplace input into company strategy Maintain expert knowledge of the product by keeping abreast of the companys solutions, competition, and proper positioning, with the ability to convey expertise to prospects and clients Maintain expert knowledge of products, with the ability to convey expertise to prospects and clients. Properly submit, update, and execute upon named account outreach & attraction-based sales plans in an accurate and timely manner. Maintain consistent quarterly production through the management of an active pipeline of opportunities. Provide proactive support towards Onboarding accounts. Regularly share your learnings and understanding about the market with the team. Identify new opportunities for creating partnerships and adding new channels to the sales funnel.Job : 4-8 years of overall successful, sophisticated, consultative sales experience Experienced in selling at higher levels within an organization End End Sales experience Follow up on previous show-ups for demo scheduling Proven experience with SaaS Solutions (Preferred) Domain knowledge in strategic selling methodologies and processes, and digital marketing or analytics industries required Outstanding interpersonal, organizational, and presentation skills Effective verbal and written communication skills Ability to thrive in fast-paced, dynamic environments Must be passionate, adaptable, intelligent, and self-motivated

Wisteria Properties is looking for CRM Post Sales to join our dynamic team and embark on a rewarding career journey As a Sales Representative at our Personnel Network, you will play a critical role in connecting with potential clients, customers, or members of our network and promoting our products or services You will be responsible for developing and maintaining strong relationships, understanding the needs of clients, and achieving sales targets Responsibilities:Client Engagement: Identify and approach potential clients, customers, or members within our personnel network Product/Service Promotion: Educate clients on the benefits and features of our products or services, tailored to their needs Relationship Building: Cultivate and maintain strong relationships with existing and potential clients, demonstrating excellent customer service Sales Targets: Achieve or exceed sales targets and goals, including revenue and volume targets Needs Analysis: Understand the unique requirements and preferences of each client, tailoring solutions to meet their specific needs Sales Presentations: Prepare and deliver persuasive sales presentations and proposals Follow-up: Conduct post-sale follow-ups to ensure customer satisfaction and gather feedback Market Research: Stay informed about industry trends and competitors to adjust sales strategies accordingly Documentation: Maintain accurate and up-to-date records of client interactions, sales, and prospects in a CRM system Sales Reporting: Prepare regular sales reports and forecasts for management Networking: Actively participate in events, trade shows, or networking opportunities to expand your personal network and create leads

for Reputed Developer-(Realestate experience mandatory) • Execute the booking process, allotment letter, agreement for sale, interest notice, letter regarding NOC for mortgage, etc.

We are proud to get Certified as Great Place to Work '2024 Greetings from Homebazaar.com Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyse and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Collections Specialist Job Location: Vashi (Navi Mumbai) Experience: 3 year to 8 years Weekly Off: 6 Days working (2nd & 4th Saturday Off) Benefits: Yearly Increments Job Description: Contact customers with overdue accounts via phone, email, or letters. Negotiate payment plans or settlements according to company policy. Follow up regularly to ensure adherence to payment agreements. Monitor accounts receivable to identify outstanding debts. Analyze aging reports to prioritize high-risk or long-overdue accounts. Maintain detailed records of all communication and payment activities. Respond to customer queries regarding their accounts and payments. Investigate and resolve disputes or discrepancies that prevent payment. Coordinate with internal teams (e.g., sales, billing) to clarify billing issues. Adhere to legal regulations and company policies in all collection activities. Ensure proper documentation of all collection efforts and customer communications. Maintain confidentiality of customer financial data. Prepare regular reports on collections status, delinquency trends, and recovery performance. Provide feedback on recurring issues or systemic problems that impact receivables. Use collections software or CRM tools to track and manage collections efforts. Collaborate with legal teams on accounts that require legal action. Evaluate credit risk and contribute to credit limit decisions. Participate in process improvements or automation initiatives. Keys Skills Required : Strong communication and negotiation skills. Problem-solving ability and attention to detail. Patience, persistence, and professionalism under pressure. What we give you? Fixed Salary + Yearly Increment (Performance Based) How to Apply? Kindly share your resume on Chetana.mandavkar@homebazaar.com and for more details contact on 7400156957

As the founding Account Executive, youll be responsible for shaping and leading our sales function. Youll work directly with the founders to own and operate the end-to-end sales processand eventually scale the team. What You'll Be Actively Engaged In Own the full sales cyclefrom lead generation to closure and renewal Use consultative selling with finance and business stakeholders to craft tailored solutions Proactively generate pipeline while maintaining a high win rate Conduct discovery calls to identify pain points and articulate Valyxs value proposition Key Responsibilities Research target accounts and run prospecting campaigns based on alignment potential Become an expert in Valyxs features and set the right customer expectations Build and maintain strong relationships with key stakeholders Optimize sales processes to accelerate closure and maximize deal value Conduct market research and competitive analysis Be the users voiceshare critical feedback to help shape the product roadmap Youre a Great Fit If You Have 24 years of experience selling complex SaaS solutions (preferably mid to enterprise clients) A proven ability to build and sustain strategic relationships Strong communication and presentation skills (both verbal and written) A team-first attitude and willingness to go the extra mile Curiosity and a consultative approach to sales Ability to explain complex solutions in simple terms Comfort with full-cycle sellingprospecting, demoing, and closing Bonus Points (Not Deal Breakers) Degree in Accounting or Finance Understanding of finance operations (billing, AR, reconciliation) Exposure to CFOs or CBOs at top SaaS firms What Youll Love About Us Equity + Compensation: Competitive salary and meaningful equity with a founder-friendly vesting schedule Transparency: Flat org structure with open communicationzero bureaucracy Autonomy & Ownership: Full control over your projects, ideas, and initiatives Innovation-Driven: A culture that supports experimentation and creativity Make Your Mark: Help shape our product and culture from the ground up

Experience : 05+ years channel and retail sales experience with minimum 2-3 years in the Construction Material/Glass Processing industry. Well established contacts with Builders/Developers, Glass Fabricators, Interior Turnkey Contractors, Glass Doors Windows Manufacturer, Glass Dealers and OEMs Qualification : Any graduate with relevant sales experience Roles/Responsibilities / Key skills : Ability to handle area/regional sales Ability to accurately forecast future sales volumes by analyzing the inquiries in hand, order pipeline and fresh order logins. Ability to analyze, establish and execute a pre-sales and post sales strategy Develop and implement effective sales strategies for the define area/region Ability to handle project and retail sales to achieve individual sales targets Job Description : To identify and appoint potential customers for processed glass in Architectural and Automotive sector. Contribute by achieving defined Sales Targets by identifying new customers.

Description External Job Description The position is that of frontline sales personnel who would primarily be responsible for growth and penetration of Floor coating products in project sales segments in defined geography through lead identification, co-ordination for site sampling, Lead conversion and co-ordination for product trainings to various stake holders like applicators, contractors and thereby achieving overall business objectives Business objectives • Identify, index and review market potential for Floor coating products in Project Sales Geography and Key Accounts • Create a pipeline of projects Pvt and Govt for flooring products sales • Generate leads through direct project site visits and various stakeholders like Project Sales Officers, Applicators and Dealers • Commercial negotiations with decision makers to clinch orders • Focus on product mix and ensure product addition in Basic Order Quantity BOQ of the site • Coordinate with supply chain to ensure timely delivery on site • Ensuring timely collection of payments from distributor Technical Assistance • Provide technical assistance pre and post sales at the project sites related to Flooring products • Conduct on-site sampling through the applicator for flooring products to build customer confidence Market Development • Identification of large new accounts / upcoming projects, followed by mapping of product needs and decision centers, and concluding with approvals and business generation • Tracking of competition and timely formulation and implementation of tactics to protect and expand market footprint • Detailed competition mapping and awareness of their progress on a site to site basis • Build long term relationship with the identified set of stakeholders through regular product training and on-site assistance • Brief about products and systems with Specifiers and Consultants to generate business Training • Identify and support clients on practical application of Flooring products at regular intervals • Coordinate with Marketing function to send out collaterals and relevant training material to the Applicators Market Intelligence • Assist Marketing function in conducting product trials and building inferences on APL product strength vis-a-vis products in the market • Identify non-APL business stakeholders and take measures to convert to APL account through product demonstration initiatives • Integrate with Research and Technology function for new product development based on feedback of product trends in the market

Daily entry of collections into the Farvision system, Welcome customers via email and provide necessary information, Prepare NOCs as required. Coordinate with customers for agreement drafting and demands.

Role & responsibilities Tele-Calling Proactively connect with potential leads via phone to understand their specific property needs, preferences, and budget. Build rapport, provide relevant information about available listings, and ensure timely follow-ups to maintain client engagement and trust. Site Visits Coordinate appointments and accompany clients to property locations. Provide detailed explanations of property features, amenities, and advantages of the locality. Address client questions on-site and work to ensure a smooth, informative, and personalized visit experience. Digital Marketing Plan, design, and publish creative and informative content across various social media channels (Instagram, Facebook, LinkedIn, etc.) to attract potential buyers and tenants. Collaborate with the team to run campaigns that boost visibility, brand awareness, and lead generation. Data Gathering Conduct thorough research to gather up-to-date information on various builders, their ongoing and upcoming projects, pricing, and features. Maintain a structured database that supports client recommendations and helps in comparative analysis. CRM Management Enter all client interactions, property details, and follow-up actions accurately into the CRM system. Regularly update records to reflect the latest status and ensure that all team members have access to reliable, real-time information for seamless operations. Preferred candidate profile Education: Bachelors degree in any discipline (Business, Marketing, Real Estate, or related fields preferred) Experience: 13 years of experience in real estate, customer service, sales, or tele-calling Experience with site visits, client interaction, or property sales is a plus Familiarity with CRM software and digital marketing tools preferred Skills: Excellent communication skills (verbal and written) in English; knowledge of local languages is an advantage Confident in making outbound calls and building rapport with clients Strong organizational and data management abilities Proactive and comfortable with fieldwork, including conducting site visits Social media savvy; able to create engaging posts and content Attention to detail for accurate data entry and CRM management Ability to multitask and prioritize in a fast-paced environment Personal Attributes: Friendly, approachable, and customer-focused Self-motivated and target-driven Willingness to learn and adapt Professional appearance and demeanor Other Requirements: Willingness to travel locally for site visits Own vehicle (preferred but not mandatory)

Roles To be Performed: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage. Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk in clients; Work with these leads to convert into business for companys software and services. Create suitable quotes, follow ups and Negotiations as required. Generates revenue by soliciting and obtaining purchase orders. Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services. Co-ordination with different internal departments. Qualifications & skills Required: Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills. Familiarity with Negotiations & other sales tactics. Competency in Microsoft applications including word, excel, and outlook. Business goal oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multi task and remain calm under pressure. Interested candidates can share their resume on below email id : Tanya.agarwal@stellarinfo.com

Roles To be Performed: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage. Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk in clients; Work with these leads to convert into business for companys software and services. Create suitable quotes, follow ups and Negotiations as required. Generates revenue by soliciting and obtaining purchase orders. Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services. Co-ordination with different internal departments. Qualifications & skills Required: Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills. Familiarity with Negotiations & other sales tactics. Competency in Microsoft applications including word, excel, and outlook. Business goal oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multi task and remain calm under pressure. Interested candidates can share their resume on below email id : Tanya.agarwal@stellarinfo.com

Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession Responsible in maintaining MIS and closely work for Preparation of Final work Report. Co-coordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's. Responsible for handling customers of Lawns & Beyond project contains entire customer data base. Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. Managing post booking customer services till delivery /possession stage. Collection of payment dues, against demands generated with construction progress Responsible to interact with clients to guide them and solve their queries. Facilitate Coordination between the clients and other teams (Sales / Finance / Operations). Issue letters / communication to clients and its follow-up. On boarding of customers post booking Achieving collections targets Follow up with banks on loan sanctions and disbursements Customer query resolution ERP updation Preferably worked on Salesforce & Far vision Candidate should have minimum 1 to 5 years of good experience in Post sales/ Customer Services / CRM Activities in the Real Estate sector Providing end to end after-sales service to clients. Ensure good customer relationship. Follow up for post-sales service issues and also to explore new business opportunities with allocated existing clients. Maintaining a strong relationship with a client and advising them on issues related to the product and offering solutions on the same. Collect & maintain the customer data properly and ensure timely follow up with the customers as and when required. To ensure efficient query handling, issue resolution, data tracking and feedback.

The primary job function of the Field Application Specialist includes but not limited to: 1. Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives. 2. Conduct product Application trainings to customers and to internal team members. 3. Manage product evaluation at customer site to meet business objectives 4. Support sales personnel to achieve team objectives He/she needs to be independent, self-motivated, likes to work with people and can work under pressure. Possess positive attitude towards work, forthcoming, ability to multi-task, creative in handling technical application service matters/problems. This position requires the person to travel regionally and attend to market application needs. He/she should possess exceptional verbal and written communication skills, excellent inter-personal skill, soft-skill in customer relation management, organization skill, as well as excellent technical analysis and problem solving skills. How the Candidate Will Make an Impact: 1. Provide pre- and post-sales technical application support Provide post-sales technical application support mainly for trouble shooting purpose to achieve customer satisfaction and meet business objectives. Develop a systematic troubleshooting approach to diagnose common application problems to be shared among team members. Manage product evaluation and provide feedback on further evaluation needs at customer site as part of sales process and ensure it meets business objectives. Conduct pre-sales product demonstrations and presentations. Conduct product application training, including preparing materials required, to customers and to internal staffs. Create training / Demo module (training notes, equipment, consumables & checklist) to be used as reference for other FAS. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Log in all field visits in ServiceMax. 2. Managing ICCR submissions and monitoring its trends Submit ICCR to Division Technical Support Team timely fashion. Ensure that all relevant documentation are in order and traceable. Conduct necessary follow up action related to ICCR submission and provide timely communication to Division Perform organized filing for all ICCR submissions. Report ICCR trends on monthly base 3. Support workshops/ Exhibitions & Seminars Presentation on specific product applications. Prepare materials required for workshop/exhibitions & seminars. Manage relationships with key customers. Ensure that the Bio-Rad commitment to customer satisfaction is achieved and constantly improved. Administration Maintain technical application training files. Ensure all instruments used for evaluation are properly accounted for. Maintain ICCR files and ensure it is well organized with all relevant documentation are in order and traceable What the Candidate Brings: Possessing a minimum of 5 years of professional experience as a Field Application Specialist. Proactive and passionate to provide excellent support to meet customer satisfaction Excellent written, oral communication and interpersonal skills Superior presentation and training skills Professional experience working in Diagnostics industry Experience at managing evaluation and training Proven track record to meet customer satisfaction in a technical support environment Able to work independently and pro-actively provide feedback Qualification Degree in Life Sciences or Medical Technology. Minimum of 5 years of professional experience in a Clinical Diagnostics Organization with strong technical understanding of laboratory procedures. Superior technical application knowledge of Clinical Diagnostic Methodologies

Job Information Job Opening ID ZR_2156_JOB Date Opened 07/03/2024 Industry Financial Services Job Type Work Experience 4-6 years Job Title Accounts Executive City Pune Province Maharashtra Country India Postal Code 411014 Number of Positions 4 Responsibilities Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Spearhead the creation of custom sales proposals, RFPs, and sales presentations Monitor customer, market, and competitor activity and provide valuable marketplace input into company strategy Maintain expert knowledge of the product by keeping abreast of the companys solutions, competition, and proper positioning, with the ability to convey expertise to prospects and clients Maintain expert knowledge of products, with the ability to convey expertise to prospects and clients. Properly submit, update, and execute upon named account outreach & attraction-based sales plans in an accurate and timely manner. Maintain consistent quarterly production through the management of an active pipeline of opportunities. Provide proactive support towards Onboarding accounts. Regularly share your learnings and understanding about the market with the team. Identify new opportunities for creating partnerships and adding new channels to the sales funnel.Job : 4-8 years of overall successful, sophisticated, consultative sales experience Experienced in selling at higher levels within an organization End End Sales experience Follow up on previous show-ups for demo scheduling Proven experience with SaaS Solutions (Preferred) Domain knowledge in strategic selling methodologies and processes, and digital marketing or analytics industries required Outstanding interpersonal, organizational, and presentation skills Effective verbal and written communication skills Ability to thrive in fast-paced, dynamic environments Must be passionate, adaptable, intelligent, and self-motivated check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Profile: - Oversee Pre sales Operations. - Oversee Post Sales Operations. - WI Creating & revision - Supplement the efforts of team colleagues . - Commercial - ADCS, all dues, product pricing, commission approval. - Sales & Marketing material coordination - Support sales team . - Training material preparation & induction of new joinee. - Company image building. - Marketing Campaign. Requirements: - min 15 years in back office with at least 4 years in a senior position in a engineering company (trading or manufacturing) with at least 5 persons reporting to him/her in the present job. - Graduate, any stream - Well versed with sales & post sales process - Must have experience to delegate & supervise work quality - efficiency - Able to take the responsibility & work load - Able to maintain accountability of the team, be a guide as well. - Fluent in communications, multilingual Interested Candidate may share resume on hr2@eecindia.com

Role & responsibilities KRAs - 1. Ensure accurate and timely marking of vehicle documents in the CRM system. 2. Follow up with sellers for any pending or missing vehicle documents. 3. Manage and maintain accurate car inventory at the hub. 4. Coordinate with internal teams for organized vehicle document management. 5. Use basic Excel functions for data tracking, reporting, and inventory updates. Preferred candidate profile Graduate Customer support experience Immediately available

Job Summary: 1. Ensure that the executives communicate consistently with the customers. 2. Ensure that customer queries are responded to satisfactorily. 3. Ensure escalation of the queries to self or superiors based on requirement. 4. Liaise with various departments to ensure that queries are clarified to satisfaction. 5. Ensure that the reports on outstanding are checked and action items are clarified. 6. Revamp processes to better productivity. 7. Customer experience and cost effectiveness. 8. Team building /people development/ goal alignment. 9. Transitioning /Building the operations for the organization. 10. Monitor day to day performance of the employees. 11. Provide market intelligence to the top management for specific locations based on information gathered facilitate project financial tracking. 12. Revenue generation & Upselling. 13. Handling the overall CRM activities from onboarding till possession. 14. Should have Experience in CRM Collection role. 15. Use of Customer Journey Mapping to chart out the entire customer life cycle, with keen focus on optimizing the service journey, Moments of truths. 16. Ensuring the highest standards of compliance and governance in all the documentation and closures of sales. Preferred candidate profile -Excellent client handling and relationship management skills -Strong follow-up and coordination abilities -Effective problem-solving and escalation management -High level of professionalism and adherence to corporate protocols. -Strong communication and interpersonal skills -Knowledge of RERA regulations and compliance -Proficient in CRM software and Microsoft Office Suite Perks and benefits