PLM Support Engineer

Job Title:

PLM Support Engineer (Teamcenter) – L1/L2 Support

Experience:

1+ Years (Freshers and Experienced)

Location:

Bangalore – Onsite

Job Summary:

PLM Support Engineer

Key Responsibilities:

• Provide

  L1/L2 technical support

  for Teamcenter PLM, including handling incident tickets, user queries, and service requests.
• Support

  Teamcenter Administration

  tasks like user creation, access rights management, and basic data configurations.
• Troubleshoot PLM-related issues and escalate to L3/Development teams when required.
• Monitor system health and performance, ensuring optimal uptime and usage.
• Assist in

  configuration changes

  , data imports/exports, and workflow monitoring.
• Coordinate with internal engineering teams and business users to understand and resolve reported issues.
• Maintain documentation of common issues, resolution steps, and user guides.
• Participate in

  user training and onboarding sessions

  when required.
• Support

  Change Management processes

  , including Change Requests (CRs), Change Notices (CNs), and Engineering Change Orders (ECOs).
• Assist in

  PLM data management

  , including Bill of Materials (BOM) validation, PLMXML import/export, and metadata consistency checks.

Required Skills:

• Basic working knowledge of

  Teamcenter

  , Metaphase, or any PLM tool (Contact PLM is a plus).
• Understanding of

  PLM concepts

  , product structures, and lifecycle stages.
• Familiarity with

  PLMXML

  ,

  BOM management

  , and configuration items.
• Basic troubleshooting and system monitoring capabilities.
• Exposure to

  Change Management processes

  and workflows.
• Good problem-solving skills and attention to detail.
• Ability to document procedures and communicate solutions clearly.

Preferred Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• Internship or academic experience in PLM tools (Teamcenter preferred) is a plus.
• Certification or training in PLM/Teamcenter will be an added advantage.

Soft Skills:

• Strong communication and interpersonal skills.
• Ability to work independently and within a team.
• Willingness to learn and adapt to new technologies.
• Customer-centric mindset and proactive attitude.