P&C Warranty BA - Product Owner (PO)

12 years

0 Lacs

Posted:1 week ago| Platform: Indeed logo

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Job Description

Job Summary:


We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumer warranty insurance or after-sales space.


Key Responsibilities:

  • Own and manage the product backlog for the Consumer Warranty offerings.
  • Gather insights to define project needs and specifications
  • Work with business stakeholders to define and prioritize features, enhancements, and integrations.
  • Translate business requirements into user stories with detailed acceptance criteria.
  • Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
  • Coordinate with technical teams for API design, system integration, and performance optimization.
  • Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments.
  • Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies.
  • Act as the voice of the customer by continuously gathering feedback and enhancing the product.
  • Maintain product documentation, roadmaps, and training material for internal and external users.


Required Qualifications:

  • Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
  • Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals.
  • Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
  • Hands-on experience working with Agile methodologies (Scrum/Kanban).
  • Proven ability to define clear product vision, roadmaps, and MVP scope.
  • Experience in working with cross-functional teams – developers, QA, UI/UX, and business teams.
  • Familiarity with customer portals, CRM systems, and claims processing workflows.
  • Exposure to API-based integrations and third-party service provider platforms.
  • Excellent communication, stakeholder management, and documentation skills.
  • Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.


Preferred Qualifications:

  • Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
  • Experience in warranty or insurance products in consumer electronics, automotive, or durables industry.
  • Prior experience building platforms involving user onboarding, ticketing, and document workflows.
  • Understanding of compliance, data security, and role-based access controls.


Requirements

Job Summary:


We are seeking a skilled and customer-focused Product Owner (PO) to lead the design and development of a Portal. The ideal candidate should have strong experience in building consumer-facing digital platforms, preferably in the consumer warranty insurance or after-sales space.


Key Responsibilities:

  • Own and manage the product backlog for the Consumer Warranty offerings.
  • Gather insights to define project needs and specifications
  • Work with business stakeholders to define and prioritize features, enhancements, and integrations.
  • Translate business requirements into user stories with detailed acceptance criteria.
  • Collaborate with UI/UX teams to conceptualize intuitive front-end interfaces.
  • Coordinate with technical teams for API design, system integration, and performance optimization.
  • Lead sprint planning, backlog grooming, and review sessions in Agile/Scrum environments.
  • Ensure timely and high-quality delivery by closely monitoring progress, risks, and dependencies.
  • Act as the voice of the customer by continuously gathering feedback and enhancing the product.
  • Maintain product documentation, roadmaps, and training material for internal and external users.


Required Qualifications:

  • Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
  • Tota 12+ years of experience with 6+ years of experience in product ownership or business analysis roles, preferably in digital products or consumer portals.
  • Strong understanding of Consumer Warranty, Insurance, or After-Sales Support domains.
  • Hands-on experience working with Agile methodologies (Scrum/Kanban).
  • Proven ability to define clear product vision, roadmaps, and MVP scope.
  • Experience in working with cross-functional teams – developers, QA, UI/UX, and business teams.
  • Familiarity with customer portals, CRM systems, and claims processing workflows.
  • Exposure to API-based integrations and third-party service provider platforms.
  • Excellent communication, stakeholder management, and documentation skills.
  • Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.


Preferred Qualifications:

  • Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
  • Experience in warranty or insurance products in consumer electronics, automotive, or durables industry.
  • Prior experience building platforms involving user onboarding, ticketing, and document workflows.
  • Understanding of compliance, data security, and role-based access controls.

    Job Opening ID

    RRF_5499

    Job Type

    Permanent

    Industry

    IT Services

    Date Opened

    14/07/2025

    City

    Pune City

    Province

    Maharashtra

    Country

    India

    Postal Code

    411057

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