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On-site

Job Type

Full Time

Job Description

Job Summary:

We are seeking motivated professionals to join our Operations and Implementation team. This role is responsible for handling the complete project lifecycle — from client onboarding to project go-live, handover to the support team, and ongoing client retention. The ideal candidate should have a sound understanding of payroll processes and statutory compliance to help clients configure and use the HRMS software effectively and accurately.

Key Responsibilities:

Assist with onboarding new clients onto our HRMS (Human Resource Management System) software

Gather client requirements and help with configuration and setup

Support user training and help clients understand how to use the software

Work with different teams to resolve client queries and issues

Learn and apply payroll rules (salary, tax, PF, ESI, etc.) within the software

Maintain records and documentation for each client project

Communicate clearly with clients and internal teams to ensure smooth implementation

Help hand over projects to the support team once implementation is complete

Build strong client relationships through helpful and timely service

Skills Required :

Basic knowledge of MS Excel

Good written and verbal communication (especially through email)

Interest in learning payroll, HR systems, and compliance

Ability to understand and solve client problems

Teamwork and coordination skills

Organized, detail-oriented approach to work

Qualifications:

Bachelor’s degree in Commerce, Business, IT, or similar fields

Postgraduate in HR or MBA is a bonus, but not required

Who Can Apply:

Freshers with strong learning ability and interest in HR tech

Up to 3 years of experience in implementation, payroll, or client support

Bonus if you’ve worked with HRMS software or SaaS tools before

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹30,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Language:

  • English (Required)

Location:

  • Rajkot, Gujarat (Required)

Work Location: In person

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