JOB DESCRIPTION- Cluster Manager Date: Version: 1.0Position Title: Cluster ManagerGrade: Reports to: City headFunction/BU: BB Now Sub Function: Warehouse and Front-End DeliveryCorporate/Region: RegionLocation: BB Now StoreContacts of this position: Internal: City Head, Store in charge, Shift Controller, Associates, Technology, IT infra, Projects, HR. External: Customers, Authorities, Landlord, Vendors for Service Maintenance Organogram: City head | Cluster Manager | Store in charge Job Description: Purpose: Cluster Manager needs to ensure the Highest standard Customer Service as well as financial performance of the assigned area (typically 5-8 stores). Overseeing and leading the workforce by guiding them towards management goal, attending internal and external queries and resolving on timely basis. Responsible for P&L for the area Top line Bottom line ABV Margin for the store level P&L Driving the Store Metrics in his cluster/Area OTD Complaints Write off On time picking etc. Responsible for ensuring recruitment and managing attrition with the help of DM-HR Manpower Planning Initiatives to improve efficiency Monitor and analyses the reports to achieve metrics Rewards and Recognition Coordination with Training team for new hiring as well as existing team Vendor management Delivery Partners and Security, House keeping Process Adherence Competition Tracking Work Environment and Safety Management DesignationNature of MetricsMetricsTargetWeightageMeasuresCluster ManagerCustomerCustomer Complaint of the Cluster0.65%20As per target setInternalIBNDzero15complaintsInternalStores P&L of the clusterAs per CP25As per CP V/s ActualsInternalStore Write-off + Stock Update 0.30%10Based on System BookingInternalOTD100%10On-time delivery as per cut-offInternalProcess Audit score of the cluster>90%20Central Process Audit Score Required Competencies: (Knowledge, Skills, Personal Attributes) Background Experience at supervisory role Work Experience 6-8 years with 1-2 years Experience at supervisory role Skills He/ She should possess the following competencies: Speaking, writing, and listening skills. Critical thinking, problem solving, and reasoning abilities. Supervising skills. Process know-how. P&L

Position :- Inventory Executive Job Location :-Chandigarh(Try City) Role & responsibilities - Look after multiple stores in the region with inventory metrics. - Inventory audit to be conducted periodically as per process. - Troubleshoot for Inventory related issues if any store is struggling in the region. - Inventory related process adherence in the region. - New store launch set up coordination. - Fixed assets of the stores audit as per schedule defined in process. - For New stores need to streamline the SOPs. Preferred candidate profile - Strong Knowledge of Inventory management. - Only from Large format Retail/ FMCG/ E-Commerce - Good in Communication & Presentable. - Minimum Experience required 2 Years (Inventory Management). - Immediate joiners.

Roles and Responsibilities Manage inventory levels, track stock movements, and maintain accurate records. Coordinate with warehouse team to receive, store, and dispatch goods efficiently. Plan and execute logistics operations to ensure timely delivery of products. Monitor supply chain operations to optimize efficiency and minimize costs. Collaborate with sales team to forecast demand and adjust inventory accordingly. Interested candidates share your resume in this mail id: Maneesha.cr@bigbasket.com contact number: 6305119987.

We are hiring Big basket, inventory executive, Processing daily inbound & outbound orders. •Ensure warehouse order management & inventory management. •Maintains inventory by conducting monthly physical counts •Dispatch Planning & Scheduling •As per the notification orders picking packing and shipping to the customers. outbound and inbound shipping on daily basis •Appointing the manpower in warehouse as per requirements. •Coordinate all shipments for all locations and ensuring the product is delivered on time. •Arranging the vehicles as per the orders and route planning. •Required Experience, Skills and Qualifications Role & responsibilities . Preferred companies, Blink it, Swiggy, Zomato, zepto, Peffered Locations: Bengaluru, Singapura, Bellandur, Krpuram, whitefield, Interested candidates please share your resume, : Maneesha.cr@bigbasket.com Contact number: 6305119987. Preferred candidate profile

Candidate who willing to do on night shift 1 He is responsible to handle pickers 2. Need to dispatch routes as per schedule time 3. Responsibility of Quality checks of the orders which was received from dc 4.Need to support Zonal manager in all operational process

We are #Hiring Field Recruiters Collaborating with department managers to compile a consistent list of requirements. - Source suitable candidates through various platform databases, head-hunting, field recruiting, employee references and social media etc. - Keeping up-to-date on current hiring, providing recruitment reports to a reporting manager. - Knowing tracking mechanisms in end-to-end recruitment and maintaining excel sheets of employees. - Experience in developing field recruiting strategy & specialist in hiring delivery executives. - Onboarding joining process - Hiring for Picker Associate .Marketing activated. PF Insurance

Role & responsibilities Identifying potential corporate clients and researching their needs. Should be willing to make Cold calls for Lead generation, fresh corporate meetings on field. Achieving sales targets by account mining. Establishing and nurturing strong relationships with key decision-makers at client organizations. Negotiating terms, contracts, and closing deals to achieve sales targets. Managing existing accounts, identifying upselling and cross-selling opportunities, and ensuring customer satisfaction. Preferred candidate profile good communication skill

Loss Prevention Associate Job Description: Are you excited about the transformative power of ecommerce in changing the landscape of grocery retail in India? bigbasket is creating milestones in the online grocery market and has recently re-hauled its supply chains across cities to fulfil a majority of customer orders faster. The companys operations have expanded to 30 cities in India, recording about 15 million customer orders per month. The talent acquisition team at bigbasket contains high potential individuals working together in shaping the future of India’s biggest Ecommerce grocery delivery company. We are a team that loves thinking differently about finding the best talent and thrive on guiding them through a well-established hiring process so that they have a good experience. As a Loss Prevention Associate Supervise, instruct and coordinate the activities of Security Associates, ensure compliance with established rules and regulations, Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. What would you be doing/ Expected from this role? Improve profitability of organization through timely identification of loss situations and prompt escalation to stakeholders for preventive measures. Conduct video monitoring and review CCTV footage to identify and raise exceptions Report incidents and notify alarms at stores within the defined process to appropriate hierarchy and monitor till the closure Monitor loss prevention aspects related to cycle count, FEFO, Write off and second sale & cleanliness Plans & initiates L1 checks of SAS (Security automation system) in the sites and notify for early repair Monitor HSEF non-compliances and notify exceptions. Assist sites in regular safety drills Ensure the correct re-conciliation of assets moved from one location to another location and corrective action to be taken against loss assets during transportation Who are we looking for? 2-5 Year Experience in Security Investigate Discrepancies raised by stores using CCTV at DC Willing to travel What would be a value add? Fire fighting, Safety & Hygiene Practices

Job Description / Responsibilities for BDM: 1. New client acquisition (corporates, Institutions, Co Leaving and Co working space, Manufacturing sector etc). 2. Meet and exceed sales targets. 3. Should be willing to make Cold calls, fresh meetings on field. 4. Achieving sales targets by account mining. 5. Manage complex negotiations with senior-level executives. Establish long-term relationships with clients. 6. Ensuring delivery by analyzing performance 7. Follow up for payments & ensuring timely collections Required Candidate Profile: Strong English communication & interpersonal required Must have 4-6 years of experience in Sales (Corporate sales, Institution Sales etc) Capable enough to handle existing clients and add on new clients and fetching business Must have own two wheeler Compensation : 1. Sales incentive depends upon performance ( Current avg monthly incentive 5k-6k, Best performer ( 10k-15k) 1. Additional Petrol Allowance upto 3k-4k will be depends upon KM

Position : - Store Supervisor Role & responsibilities Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns. Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc. Mentor and ensure the team provides superior Customer Service/ experience (customer service). Ensure SLAs Adherence & responsibility for Store Metrics. Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance. Maintaining quality standards as per the Company defined standards. Preferred candidate profile Strong Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V / FMCG category. Should have experience of managing a team size of minimum 100 store employees. Should have good communication skills . Only from Large format Retail/ FMCG/ E-Commerce Good in Communication & Presentable. Minimum Experience required 4 Years (Store Incharge). Minimum Experience required 2 Years (Store Supervisor). Immediate joiners. Note: 1. Only RETAIL/ FMCG/ E-COMMERCE can apply. 2. Candidate must be Graduate. 10+2 minimum 3. Willing to work in any shift - Morning, Day, night 4. Willing to work at any location in Delhi/Gurgaon/Chandigarh Tri City

Assistant Sales Head - Job Description The candidate will report to the City Head of the group and is expected to take on a leadership role in driving regional sales performance. Requirements: - Minimum 5 years of experience in corporate sales. - Strong knowledge of Bangalore's geography and the local business ecosystem. Key Responsibilities: - Lead and manage a team of 10 members for the line of business (LOB). - Identify, develop, and manage strategic partnerships with corporates, co-working spaces, institutions, manufacturing sectors, and other key segments to expand business opportunities. - Drive strategy and execution for sales activities in collaboration with Executives and Business Development Managers to ensure closures. - Acquire new clients by effectively funneling and converting prospects. - Achieve sales targets through: - Cold calls - Daily meetings - Consistent team performance across the city. - Monitor and maintain sales team productivity. - Manage complex negotiations with senior-level executives and build long-term client relationships. - Ensure timely deliveries, monitor team performance, and follow up for payment collections from both existing and new clients. - Drive business growth through increased top-line sales and deeper penetration of snack and coffee vending services.

Finance job opportunity@ Bigbasket - Tata Group Job Title: Senior Executive - Finance Location: CV Raman Nagar, Bangalore Job Type: Full-time Department: Finance/Accounts Walk-in Drive Details: Date: 28th - 30th May 2025 Time: 10:00AM Venue: BigBasket # 7/3, Old Madras Road, Above HDFC Bank, C V Raman Nagar , Opp. RMZ Infinity, Bangalore-560093 Google map - https://goo.gl/maps/53MxHij4NDNAcHdv9 Desired Candidate Profile: Experience : 3 years and plus (minimum required) Qualification : Full Time or regular graduation required - accounts background Notice period : immediate to 30 days max Experience in - Prepare and analyze financial statements and reports Audit & Tax Assist in budgeting, forecasting, and variance analysis Reconcile bank statements and maintain accurate records Journal entries P&L Ledger AP/AR Invoices Entries & balance sheet Excel Preferred Company Background / Experience: Candidates should preferably be from organizations with a minimum company size of 200+ employees or mid to large-scale enterprises . If the candidate is coming from a CA firm , they must have supported or worked with MNCs, large corporates, or Big 4 clients Candidates will be having Written Test & Excel-Tally test. ( Candidates who have attended an interview within the last 30 days are not eligible to reappear for the interview process ) Walk in directly with your updated resume. Thanks Shins HR Team Bigbasket

Job Roles - Oversee picking operations efficiently Manage a team of 20-25 employees Ensure inventory accuracy in operations Timely handover to the HUB Monitor picker attendance and leave Follow up to ensure completion of picking tasks on time Good Knowledge for FMCG

Key Responsibilities: Analyze large datasets to identify trends, anomalies, and business opportunities across functions. Design and maintain dashboards and reports for key business metrics using tools like Power BI, Tableau, or Excel. Lead the development and analysis of Profit & Loss statements including revenue forecasting, cost analysis, and margin tracking. Collaborate with finance and business teams to track performance against targets and budgets. Provide deep-dive analysis on product/category profitability, business verticals, and operational costs. Develop and optimize data models and performance indicators that support business strategies. Present findings and actionable recommendations to senior management in a clear and concise manner. Monitor KPIs and drive initiatives to improve business performance and financial health. Partner with cross-functional teams including Marketing, Operations, and Product to support business planning and forecasting. Mandatory hands-on experience with P&L management and financial analysis. Proficiency in data analysis and visualization tools (SQL, Excel, Power BI/Tableau). Strong financial acumen and understanding of business drivers, cost structures, and revenue models. Excellent communication skills with the ability to present data and insights to non-technical stakeholders. High attention to detail, critical thinking, and problem-solving skills. Experience in budgeting, forecasting, and variance analysis is a plus.

Sourcing Manager Job Description: Are you excited about the transformative power of ecommerce in changing the landscape of grocery retail in India? bigbasket is creating milestones in the online grocery market and has recently re-hauled its supply chains across cities to fulfil a majority of customer orders faster. The companys operations have expanded to 65 cities in India, recording about 25 million customer orders per month. The talent acquisition team at bigbasket contains of high potential individuals working together in shaping the future of Indias biggest Ecommerce grocery delivery company. We are a team that loves thinking differently about finding the best talent and thrive on guiding them through a well-established hiring process so that they have a good experience. As a Sourcing Manager in the Last Mile Delivery (LMD) function in the region, you will be responsible for leading a team to hire Last Mile Delivery Riders. Your charter would cover sourcing, hiring, onboarding, Tele caller sourcing team management, MIS & analytics, and communication to help drive the organisation strategy related to. The role will report into Regional Logistics Head. What would you be doing/ Expected from this role? Create strategies to attract Riders to join bigbasket through a team of Field Recruiters Create efficient onboarding mechanisms and oversee the process to ensure Riders have a delightful onboarding experience. Manage the sourcing specialists team (Tele callers) to enhance recruitment channel efficiency Help drive and manage key initiatives across Talent Acquisition Build reliable dashboards & reports that can help various functions take business decisions Thought partner with leadership to develop relevant operating metrics, reporting them regularly and evaluating progress against them Develop & maintain action trackers for the TA Function and ensure timely completion of tasks Help teams to develop OKRs and track progress against them Working on compliance initiatives for the TA team internally Who are we looking for? Ability to work independently and manage multiple task assignments within a structured implementation methodology Excellent sourcing skills Ability to hire volume at large ( Last Mile Delivery workforce) Presentation skills A motivated, self-directed individual that works well with minimal supervision Experience in organizational communication (internal and external) Excellent verbal and written communication Experience working directly with higher management/leadership team is desirable Should have the experience in managing multiple projects with stringent deadlines and multiple stakeholders

FIELD RECRUITER - JD We are seeking a motivated and results-driven Field Recruiter to join our team, specializing in the recruitment of delivery executives/partners. The ideal candidate will have a strong background in sales or gig hiring, and be adept at working towards targets and deadlines in a fast-paced environment. This role requires a proactive approach to sourcing, engaging and onboarding talent directly in the field. Key Responsibilities: • Talent Sourcing: Identify and attract potential delivery executives through various channels including job fairs, community outreach, BTL marketing activities and networking events. • Relationship Building: Foster relationships with local communities, colleges and organizations to enhance recruitment efforts. • Target Achievement: Work towards specific hiring targets and deadlines, utilizing effective strategies to ensure a consistent pipeline of candidates Job Requirements : Languages : Kannada & Hindi S

Role & responsibilities Telesales, cold calling, sales calling Preferred candidate profile

Project Manager |BigBasket Perm/Contract: Perm Reports to: Regional Business Dept: Projects & Admin Head Location: Bangalore Salary: .. lacs per annum Shift: General About BigBasket Bigbasket.com (Innovative Retail Concepts Private Limited) is Indias largest online food and grocery store. With over 18000 products and over 1000 brands in our catalogue, you are sure to find everything you need. We offer everything from fresh fruits and vegetables, rice and dals, spices and seasonings, to packaged products, beverages, personal care products, and meats. Discover the best quality available at the best prices in every category with a wide selection handpicked for you. About the role We are looking for a Project Manager to manage the day-to-day activities of various teams in the region to ensure projects are completed on time and within budget. Project Manager responsibilities include planning project management activities, analyzing financial information to keep projects on track, monitoring the facility management works and collaborating with different departments to ensure all leaders understand how a project is progressing. Additionally, securing support for the other departments when there is a process implementation in a region. Ultimately, he will work with all stake holders across various departments of a region to help streamline projects/facilities to ensure we reach our goals and keep projects on track for timely completion. Should be able to manage a multilocation consolidated space 4 lac sqft + (Approx locations 35-40). Responsibilities Sourcing and overseeing contracts and service providers for functions such as catering, cleaning and technology Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility ¢ ¢ Supervising teams of staff across different divisions Ensuring that basic facilities are well-maintained and conducting proactive maintenance. Monitoring the health/operation availability of the assets to ensure the smooth warehouse operation. ¢ ¢ ¢ ¢ Dealing with emergencies as they arise Creating and maintaining budgets for maintenance, repairs, and contracts Supporting a companys strategic objectives by driving cost reduction initiatives Ensuring coherent availability and utilization of resources in areas like transport, canteen, and waste disposal ¢ ¢ ¢ ¢ ¢ ¢ Overseeing the closure of projects within the approved budget Managing renovations and refurbishments Organizing facility condition assessments Coordinating safety inspections Monitoring the team in the region and ensuring that they fulfil the day-to-day tasks. Providing solution to the project related issues in the region that hampers the business. ¢ ¢ Ensuring assets & consumables availability as per monthly projections. Maintenance of critical equipment as per the PPM Schedule and if any asset under breakdown, need to get it repaired on priority as per SLA (Repair & Maintenance of all the operational machines held at DC & 5k and bbnow stores as per 52 weekly plan) Attending all types of breakdowns of machine occurred on daily basis by local project team & by vendor if required and analysing the RCA for better performance and operation of the machine. ¢ ¢ Procurement of required spares for repair & maintenance of machines (also ensuring the critical spares availability as part of proactive action.) ¢ ¢ ¢ Maintaining the service reports and log sheet of repair & maintenance work. Procurement of new asset as per HO recommendation or DC Team requirement. Co-ordinating with HO team and Vendor for payment related issues (Ledger re- conciliation, payment advise etc) ¢ ¢ ¢ Maintain Attendance & Discipline in Housekeeping Team. Tackle all Housekeeping related issues. Based on the area, finalising the pest control vendor by taking quotes and going for the best vendor. ¢ providing support towards all types of New Facility activities such as vendor alignment and site related works. ¢ ¢ ¢ ¢ ¢ Processing of various bills and payments to vendors Handling space arrangement, utilities, Tea, Water for Employees. Ensuring necessary renewal of warehouse related rental agreement. Ensuring the documents of gov regulatory (like, PCB, CEIG, Fire NOC etc) Maintaining the licenses (Building Structure stability, MHE/ Stacker/ Reach Truck Stability, Rack Stability, ETP, STP, stamping certificates [for weighing scales and barcode scales], Drinking water, Garbage disposal etc) ¢ ¢ ¢ Preparation of PMR report of the region and sharing it to HO team. Preparing required presentation for the CPO review meeting and presenting the same Controlling the scrap sales (Carton, Waste/ Kachara, Wooden & Mix plastic) for DC & 5k locations ¢ ¢ Finding the scrap vendor for the assets which are written off under damage. Sending mail to HO team to get the scrap invoice and after the receipt of invoice, getting money from vendor and sharing the deposit details with HO team for confirmation. Sharing the book stock of movable and Fixed asset details to SCM team every month on time. Monitoring the Audits done by SCM team on that day and providing any support if necessary. Analyzing the movable asset & fixed asset audit shared by SCM team and correcting the book stock by initiating the MYMCS calls. ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Handling of Fuel buddy account for purchase of fuel for DG at DC locations. Fire & safety training. Creating Awareness about the safety. LOTO process to be follow during any Electrical works. Machine operation training with the help of OEM. System oriented training. Supporting HSE team for helping them to arrange awareness training for the OPS team. Concluding the AMC/CAMC in respect of critical machineries at DC & 5K locations. Finalising the required rental assets based on the requirement raised by OPS team (Like rental printer, rental BOPT etc) ¢ ¢ ¢ ¢ Providing support towards monthly R&R, major events to be held in premises. Arrangement on National Festivals, Holy, Diwali, Independence Day, Republic Day etc Preparation and arrangement in case of any VIP visit Arrangement for Paramount Achievement and Rockstar event. ¢ Handling incident & accident occurred in DC & 5k locations and forwarding of report to HO. ¢ ¢ ¢ ¢ Monsoon or disaster preparation (In terms of project OPS support and business support. Innovative works based on the location level requirement. Ensuring the layout planogram as per approved layout shared by HO. Carrying out needed modification at existing DC/stores as per business requirement recommendation shared by SCM. ¢ Evaluate projects to ensure they are meeting company standards, adhere to budgets, and meet deadlines. Candidate requirements ¢ Proven work experience as a Facility manager/Project Manaer or similar role in the field of Grocery Business with the experience of 4-5 years. B.E/B. Tech or equivalent is required (Technical Graduate). Proficiency in Microsoft Office and project management software is an added advantage. Strong leadership skills. Good writing and verbal communication skills. Strong attention to details and technicalities. Excellent organizational and technical abilities. Good interpersonal and multi-tasking skills. ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Relevant training and/or certifications as a Project Management Officer.

Trainer -Job Description: Are you excited about the transformative power of ecommerce & quick commerce in changing the landscape of grocery retail in India? bigbasket is creating milestones in the online grocery market and has recently re-hauled its supply chains across cities to fulfil a majority of customer orders faster. The companys operations have expanded to 70 cities in India, recording about 15 million customer orders per month. The Big basket Learning & Development team is a very talented, high calibre, multi-cultural group of individuals who are working towards a common goal of elevating the experience at bigbasket for internal and external stakeholders. Key Objectives and Key Results: ¢ ¢ ¢ ¢ ¢ ¢ ¢ Conduct training programs - process and skills for employees. Guide and contribute towards process and skill improvement training Prepare weekly/ monthly training calendar Ensure training data is maintained for all training activities Customize training content as per regional needs Monitor floor performance using on the job training (OJT) Coordinate all training activities given to him/her Maintain training assets given to him. Suggest suitable modifications to the training content to the corporate training team as and when appropriate ¢ Plan the training programs in complete synch with the operations teams for both new joiners as well as existing associates refreshers on time and manage them optimally Experience and Education requirements: ¢ ¢ Graduate or Postgraduate 1-5 years of classroom training experience) preferably from QSR, e-Commerce, retail, logistics industries ¢ ¢ Must know Kannada language. Must have basic knowledge in excel/G sheet Should be comfortable with setting up a training function and giving it shape in the region it would be somewhat of a chaotic environment, so looking for someone who has seen high growth and is entrepreneurial ¢ ¢ Excellent verbal and written communication skills Excellent interpersonal skills - ability to work and influence with multiple Training Team members/ Stakeholders across the region and corporate Must be a graduate - any Learning and development related course or certification will be an added advantage ¢ Travel: Extensive travel with in Bangalore city

Role & responsibilities Generate leads Delivery boy/Biker Calling Data tracking Hiring MS Excel, Shift Time:- General duty PF, Insurance applicable