1519 Order Processing Jobs - Page 24

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Medical Representative - Pune" , "Is_Locked":false , "City":"Pune City","Industry":"Sales - Marketing","Job_Description":" Job Summary We are looking for energetic and customer-focused Medical Representatives to join our team at Pune locations. The ideal candidates will be responsible for promoting pharmaceutical products to doctors and healthcare professionals, building strong client relationships, and ensuring consistent follow-up on product usage, feedback, and market trends. This role acts as a crucial bridge between our company and the medical community, driving awareness and demand for our products. Key Responsibilities: Product Promotion & Communication: Promote company products to doctors, pharmacists, and healthcare professionals through in-person visits and presentations. Effectively communicate product features, benefits, and usage guidelines to medical professionals. Stay updated with product knowledge and scientific data to answer queries confidently. Client Relationship Management: Develop and maintain strong relationships with doctors, clinics, and hospitals in the assigned territory. Ensure timely follow-up on prescriptions, feedback, and inquiries. Address concerns or product-related queries professionally and escalate when necessary. Market Monitoring & Reporting: Monitor competitor activities, market trends, and customer preferences in the region. Submit timely reports on doctor coverage, feedback, prescription trends, and competitor insights. Achieve assigned sales targets and ensure market penetration in the designated area. Coordination & Documentation: Coordinate with internal departments for stock availability, order processing, and delivery updates. Maintain accurate records of doctor interactions, visits, and follow-ups using internal systems. Compliance & Ethics: Adhere to all industry regulations, ethical standards, and company policies during promotional activities and engagements. Ensure promotional materials used are compliant with marketing and regulatory guidelines. Requirements Educational Qualification: Any degree Experience: 1 to 5 years of experience in Marketing or sales. Strong communication and interpersonal skills. Other Requirements: Willingness to travel within the assigned region. Self-motivated with a goal-driven approach. Work Location: Pune Salary: Up to \u20b930,000 per month, based on experience and performance.

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Medical Representative - Erode" , "Is_Locked":false , "City":"Erode" , "Industry":"Sales - Marketing","Job_Description":" Job Summary We are looking for energetic and customer-focused Medical Representatives to join our team at Erode locations. The ideal candidates will be responsible for promoting pharmaceutical products to doctors and healthcare professionals, building strong client relationships, and ensuring consistent follow-up on product usage, feedback, and market trends. This role acts as a crucial bridge between our company and the medical community, driving awareness and demand for our products. Key Responsibilities: Product Promotion & Communication: Promote company products to doctors, pharmacists, and healthcare professionals through in-person visits and presentations. Effectively communicate product features, benefits, and usage guidelines to medical professionals. Stay updated with product knowledge and scientific data to answer queries confidently. Client Relationship Management: Develop and maintain strong relationships with doctors, clinics, and hospitals in the assigned territory. Ensure timely follow-up on prescriptions, feedback, and inquiries. Address concerns or product-related queries professionally and escalate when necessary. Market Monitoring & Reporting: Monitor competitor activities, market trends, and customer preferences in the region. Submit timely reports on doctor coverage, feedback, prescription trends, and competitor insights. Achieve assigned sales targets and ensure market penetration in the designated area. Coordination & Documentation: Coordinate with internal departments for stock availability, order processing, and delivery updates. Maintain accurate records of doctor interactions, visits, and follow-ups using internal systems. Compliance & Ethics: Adhere to all industry regulations, ethical standards, and company policies during promotional activities and engagements. Ensure promotional materials used are compliant with marketing and regulatory guidelines. Requirements Educational Qualification: Any degree Experience: 1 to 5 years of experience in Marketing or sales. Strong communication and interpersonal skills. Other Requirements: Willingness to travel within the assigned region. Self-motivated with a goal-driven approach. Work Location: Erode Salary: Up to \u20b930,000 per month, based on experience and performance.

A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Ensure a safe work environment Lead and supervise a team of TLs as direct reportees supported by PAs in Operations Responsible for the overall Quality, Productivity and dark store performance Appraise performance; resolve problems; and address staffing needs Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. Ensuring Building heath and inventory metrics with best in class quality metrics Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. Proactively identify and lead process improvement initiatives Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. Ensure best practices in people management and accountable for compliance, Connections and scorecards. Manage People and team development Create leaders and talent pipeline. Good stake holder management and project management skills Do cross functional and cross mile interfacing and take up for the best practices and initiatives 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 2+ years of performance metrics, process improvement or lean techniques experience

Responsibilities: * Manage product listings on e-commerce platforms * Process orders efficiently using Excel * Provide exceptional customer service via communication skills * Handle customer queries with empathy and promptness Performance bonus

Dear Candidates, Were excited to announce exceptional job openings for Sales Coordinator Role. Company Name - Devanshi Electronics Pvt Ltd Website- https://devanshi.com/ Location - Navi Mumbai Rabale & Pune Chakan Position:- Sales Coordinator Roles and Responsibilities As a Sales Coordinator you will be providing high level of support to Sales & Business Development vertical of an organization. Primarily responsible for the continued growth of sales and account operating profitability within the assigned personal territory, as well as an assigned area containing the territories of other personnel. Understand technical aspect of the clients requirement and provide a product mix/ solution. Preparing Sales Quotation, Performa Invoice in SAP. Punching Sales Order into system and providing updates about delivery to customer and branch heads. Responsible for Vendor Registration and other sales related documentation. Ensure timely collection of revenue from customers Good To Have:- Working knowledge of SAP. Understanding of supply chain procedures. Solid analytical skills, with the ability to create financial reports and conduct cost analyses. Negotiation skills. Educational Qualification: Graduation in relevant field or equivalent.

Managing all the sales local & exports related activity of the company. Preparing Quotations, Tax Invoices, Performa Invoice. Maintaining Dispatch Sheet for consignments sent across all with built details & Courier receipts of documents sent. Required Candidate profile 5- 10 years experience in handling order processing with Tally .Preferably from spares manufacturing industry. Knowledge of exports will be an added advantage Note :- Tally is compulsory

Grade J - Office/ Core Responsible for providing customer service support to help to ensure maximum customer satisfaction, assisting the team in providing a communicative link between our products/services and our customers and building an accurate understanding of the customers needs and expectations. Job Description: As the world and bp are changing, the Finance, Business & Technology (FBT) organization has a vital role to deliver business solutions that result in phenomenal outcomes for bp. Our mission is to build innovative solutions to transform BP, driven by encouraged people in a dynamic environment. We will innovate to transform, and we will deliver this through our five strategic priorities: transform services, digital innovator, deliver increased value, invest in people s futures, end customer focused - enabled by our colleagues, culture, attitude and our values and behaviors. The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer happiness. Customer Facing CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CSRs are the first point of contact for BP telephone-based enquiries. Key Accountabilities and challenges: Respond to premium customer orders, complaints, & queries in line with SLA s, policy & procedures Key point of escalation and issue resolution from all customer segments and omni-channel Support current & future digital opportunities around live chat, chat bot, conversational AI, other digital automations, social media in line with Company strategy. Find opportunities to improve Salesforce in addition to providing customer insights into business partners. Build & maintain effective working relationships with all team members across FBT locally and our hubs, bp & Castrol. Demonstrate winning customer service techniques such as empathy, patience, advocacy and conflict resolution and ability to diffuse advancing emotions. Share customer insights from different ERPs with stakeholders and recommend solutions. Seek opportunities to own, recommend & drive process improvement. Own digital & process transformation & help drive implementation. Ensure all procedures are relevant, have adequate controls in support of standard process & standardization & customer centricity. Actively promote & encourage online services & products as part of the self-serve strategy. Respond & adapt to organizational & operational changes by minimizing the impact on quality or customer experience. Manage end-to-end order processing and fulfillment for Castrol, ensuring accuracy and efficiency. Provide post-delivery support, addressing customer concerns and inquiries. Investigate and resolve claims related to damaged products, ensuring fair and timely resolutions. Track orders and provide proactive updates to customers. Deliver outstanding customer service through calls and emails, ensuring a flawless experience. Handle the entire customer journey, from order placement to after-sales service, ensuring satisfaction at every stage. Essential Education & Experience: Graduate degree or equivalent experience Minimum of 3 - 5 years experience in a corporate customer experience environment Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions Strong confident writing and communication skills plus practice active listening Ability to work & learn collaboratively in a team environment. Strong attention to detail, excellent organisation & time management skills JDE & Salesforce CRM experience Experience in stakeholder management & influencing outcomes DESIRABLE CRITERIA Fluent in English (Spoken and Written). Able to work in AU Shift. Ability to communicate with varying stakeholder levels within the organization, internal and external. Good interpersonal presentation and communication skills required given diverse nature of operating landscape. Excellent problem-solving skills, analytical skills and ability to think outside the box. Personal time management skills and ability to meet individual and team deadlines. Contractually and commercially risk adversely. Experienced working in virtual teams, agile Ways of Working

Qualification: Diploma/ BE- Mechanical Responsibilities: Technical Expertise: Understand project-specific BOQs (Bill of Quantities) and technical specifications. Prepare and submit techno-commercial offers for air-side HVAC products. Client Development: Develop relationships with new clients, including consultants and end-users. Coordinate with key accounts to offer tailored solutions to clients needs. Project Management: Attend technical, commercial, and negotiation meetings with clients. Independently finalize projects and manage end-to-end execution. Design & Approvals: Prepare and submit drawings for client/consultant approvals. Ensure alignment of designs with technical and commercial requirements. Order Execution: Oversee order processing, ensuring timely dispatch of products. Coordinate with assembly teams to meet client schedules and requirements. Requirements: Proven experience in AHU/HVAC systems or air-side products. Strong understanding of technical and commercial aspects of HVAC projects. Excellent communication and negotiation skills. Ability to manage multiple projects independently. Knowledge of design tools (AutoCAD, Revit, etc.) and HVAC software is a plus.

Ensure smooth daily dispatches, coordinate with courier partners, update tracking, manage returns, and maintain logs. Prior e-commerce logistics experience preferred. Proficiency in Excel and shipping portals like Shiprocket required

Job Title: eCommerce & Marketplace Executive Industry Type: Any Department: eCommerce Employment Type: Full-Time, Permanent Role Category: eCommerce Specialist Education: Any Graduate / Undergraduate Job Overview We are looking for a proactive and detail-oriented eCommerce & Marketplace Executive with minimum 23 years of hands-on experience in product listing and catalog management across major platforms such as Amazon, Flipkart, Meesho, Meta (Facebook), .The ideal candidate should have a strong understanding of marketplace operations, listing optimization, and category mapping to enhance product discoverability, visibility, and conversions. Key Responsibilities Product Listing & Categorization Create, update, and manage product listings with accurate content, attributes, images, and pricing across all assigned platforms. Ensure proper category mapping and compliance with platform-specific guidelines to improve product visibility. Maintain consistency in product titles, descriptions, keywords, and tags across all platforms. Marketplace Operations Monitor and resolve listing errors, suppressions, or policy violations in coordination with internal teams and platform support. Collaborate with design, content, and warehouse teams to source necessary inputs for timely and accurate listings. Inventory & Order Management Coordinate with internal stakeholders to ensure real-time inventory updates across all platforms. Track and manage fulfillment processes, returns, cancellations, and escalate issues as needed. Performance Reporting & Optimization Analyze key performance metrics such as impressions, clicks, conversions, and return rates to identify improvement opportunities. Generate regular performance reports (product-wise and platform-wise) to support business decisions. Qualifications & Experience 2–10 years of relevant experience in product listing and marketplace operations across Amazon, Flipkart, Meesho and quick commerce platforms. Diploma or Bachelor’s degree in any discipline. Required Skills Strong understanding of eCommerce listing standards, keyword optimization, and SEO best practices for marketplaces. Proficiency in Excel/Google Sheets; ability to work with bulk upload templates. Attention to detail with a structured and process-driven approach to managing product data. Preferred Background Prior experience with D2C brands , Home & Kitchen is highly desirable. Familiarity with A+ content , product bundling, enhanced listings, and multimedia content requirements is a plus. Key Skills: eCommerce Operations, Marketplace Listing, Product Cataloguing, Amazon Seller Central, Flipkart Seller Hub, Meesho, Shopify, Quick Commerce Platforms, Excel, SEO, Inventory Coordination, Performance Reporting

Responsibilities: * Manage product listings on marketplaces * Optimize catalog performance through data analysis * Collaborate with sales team for promotions & campaigns * Process orders efficiently Good knowledge of Vlookup, Amazon Seller Central Provident fund

Responsibilities: * Manage e-commerce Accounts of Brands for specifiic Regions and increase the sales: FlipCart, Amazon, Ebay * Process orders & list products on channels * Ensuring sales of regions of brands is increasing

Key Responsibilities Manage assigned customer accounts for the entire order life cycle, including new customer setup, order entry/modification, and escalations. Act as the single point of contact for Cummins customers, parts distribution centers, manufacturing plants, and cross-functional departments to process and fulfill customer orders. Provide accurate documentation and continual communication to customers throughout the order process. Resolve complex customer inquiries through extensive research and a detailed understanding of Cummins processes, systems, and practices. Maintain accurate records of all internal and external interactions in the appropriate database/system. Ensure customers comply with export policies and compile required export/shipping documentation in accordance with relevant legislation. Act as a liaison between the customer and aftermarket and/or manufacturing locations for quality issues, submitting Material Non-Conformance or Process Non-Conformance claims via the Quality Management System. Support the Supervisor with hosting customer visits at the local facility. Prepare and distribute standard and customized internal and customer reports. Understand and support Customer Order Management policies, procedures, and metrics. Serve as a Quality Management Systems Champion (e.g., Internal Auditor Certification) and/or Subject Matter Expert. Skills and Experience: Skills: Supply Chain Knowledge : Understanding of supply chain processes and principles. Customer Query Resolution : Experience in handling and resolving customer queries effectively. English Communication : Proficiency in both spoken and written English, with strong email writing skills. Shift Flexibility : Willingness to work in rotational shifts, primarily night shifts. Team Focus : Passionate about customer support and team collaboration. Time Management : Effective and efficient use of individual and organizational time to achieve key business objectives. Attention to Detail : Accurate data entry skills with a fast typing speed and extreme attention to detail. Computer Literacy : Intermediate to advanced computer skills, including proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Order Life Cycle Knowledge : Understanding of the end-to-end order life cycle, terminology, and functional collaboration. Order Processing : Ability to manage the processing of customer orders through order receipt, exception identification, and resolution. Values Differences : Recognizing the value that different perspectives and cultures bring to an organization. Experience: 2+ years of relevant experience in customer order management, account management, or supply chain. Additional Information: This role is for North America Customer Support in a rotational shift, mostly night shifts. Strong communication skills, both written and verbal, are essential as this role involves continuous communication with customers.

Key Responsibilities: Co-ordination with Internal/External Suppliers and Stakeholders : Collaborate with suppliers and stakeholders across various functions. Order Processing and Monitoring : Process and monitor orders against suppliers. Supply Plan Management : Work towards meeting the supply plan. Procurement Signal Management : Monitor and adjust planned and released procurement signals, expediting as necessary. Metrics Analysis & Reporting : Analyze and report metrics, with experience in Xelus, GOMS, and aftermarket planning. Planning System Strategies : Develop strategies to improve signals across the supply chain. Parameter Adjustment : Monitor and adjust parameters in the planning system. KPI Analysis : Analyze and interpret Key Performance Indicators to identify areas for improvement and action plans. Operational Planning Execution : Execute the daily operational planning process within a specified functional area. Risk Mitigation : Identify potential supply chain failures and mitigate associated risks. Stakeholder Collaboration : Work closely with internal and/or external stakeholders to develop short-term tactical improvements. Process Improvement Participation : Participate in functional process improvement teams. External Qualifications and Competencies Competencies: Communicates Effectively : Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus : Build strong customer relationships and deliver customer-centric solutions. Drives Results : Consistently achieve results, even under tough circumstances. Global Perspective : Take a broad view when approaching issues, using a global lens. Manages Complexity : Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Optimizes Work Processes : Know the most effective and efficient processes to get things done, with a focus on continuous improvement. Materials Planning System Utilization : Use the materials planning system to manage supply and demand plans, taking long-term corrective action on exception messages and other alerts based on root cause analysis. Part Change Control Management : Evaluate and implement engineering change requests to meet customer delivery requirements while minimizing excess and obsolete inventory. Plan for Every Part (PFEP) : Use PFEP principles to ensure delivery of the right part at the right time in the right quantity to the right place. Master Supply Scheduling : Establish and maintain a valid Master Production Schedule for a family of products. Material Planning : Use advanced tools to make decisions related to parts availability, inventory optimization, and root cause analysis. Materials KPI Management : Operate in relation to recent or historical outputs compared to expectations to determine next steps to drive improvement. Values Differences : Recognize the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: College, university, or equivalent degree required. This position may require licensing for compliance with export controls or sanctions regulations. Additional Responsibilities Unique to this Position Experience: Minimal to intermediate level of experience required. Working Shift: 5 pm to 2 am IST

Key Responsibilities: Manage the complete order life cycle for assigned customers/accounts including: Order entry and modification Invoicing, credits/debits Generating and managing logistics documentation Serve as a consultative partner to customers, offering guidance on availability, lead times, minor technical queries, and company policy. Act as a single point of contact for customer inquiries, resolving order-related issues and managing escalations through to closure. Demonstrate customer support excellence empathy, compassion, and professionalism in every customer interaction. Collaborate closely with internal teams (production, planning, materials) to ensure prompt and accurate order throughput and support financial target achievement. Liaise with sales, warehouse, and logistics teams to monitor order status and resolve issues. Support the departments transformation to a proactive, customer-centric model by: Documenting and improving administrative practices related to communication and order processing Identifying process improvements and sharing best practices with customers Participate in continuous improvement initiatives and support customer visits as needed. External Qualifications and Competencies Qualifications: Education: Bachelor's degree or equivalent from an accredited college or university is required. Licensing: May require export controls or sanctions compliance certifications, depending on account assignments. Competencies: Core Competencies: Collaborates: Builds partnerships and works collaboratively to achieve common goals. Communicates Effectively: Delivers clear, audience-appropriate messages across channels. Customer Focus: Delivers solutions with the customer at the center of every decision. Drives Results: Delivers timely, consistent results under pressure or uncertainty. Manages Complexity: Solves complex, multifaceted problems with confidence and clarity. Self-Development: Actively pursues learning opportunities and growth. Functional Competencies: Customer Support: Understands how proactive service across the order lifecycle impacts satisfaction. Order Life Cycle Knowledge: Applies knowledge of each stage and cross-functional collaboration to ensure successful fulfillment. Order Processing: Follows structured steps to manage order receipt, identify exceptions, and resolve issues. Order Life Cycle Systems Knowledge: Demonstrates ability to use digital tools and systems to process and manage customer orders accurately. Values Differences: Embraces diverse perspectives and fosters an inclusive working environment. Additional Responsibilities Unique to this Position Skills: Strong understanding of order management processes and lifecycle best practices. Proficiency in Microsoft Office Suite , especially Excel. Effective communication and interpersonal skills, particularly in high-pressure or customer-facing situations. Detail-oriented with strong problem-solving and multitasking abilities. Ability to work cross-functionally with planning, logistics, and commercial teams. Experience with order management systems or ERPs is a plus. Experience: 0-2 years in customer order management, customer service, supply chain/logistics, or international trade preferred. Additional Information: Willingness to work night shift hours (5 PM 2 AM IST).

Key Responsibilities: Order Management : Perform order management tasks for a specific set of customers/accounts, handling the entire order life cycle (order entry, order modification, invoicing, credits/debits, logistics documentation). Customer Support : Provide consultative, order life cycle support information to customers (lead time, availability, minor technical support, and policy), making recommendations and providing guidance. Single Point of Contact : Act as the single point of contact for customer inquiries and escalations; manage escalations to closure. Customer Communication : Demonstrate customer support excellence (compassion, empathy, support) in all communications and interactions. Internal Coordination : Liaise with internal production, planning & materials teams to ensure prompt, accurate, and timely order throughput, including achieving financial targets. Cross-functional Communication : Communicate with staff from other functional areas such as sales, warehouse, and logistics to confirm the status of orders and resolve customer queries. Departmental Goals : Support Customer Order Management departmental goals and initiatives to become a more proactive customer-centric organization; develop, document, and enhance standard administrative practices as they pertain to customer communication and order throughput processes. Proactive Communication : Identify ideas and develop proactive communications for the assigned customer base regarding processes, policy, and/or best practices. Customer Visits : Support customer visits and participate in continuous improvement projects. Top Responsibilities: Managing O2C for Component Business for PSBU Sites. Leading Demand Control Process for Part Business. Managing Global counterparts for Allocation & Capacity. External Qualifications and Competencies Education, Licenses, Certifications: Must : BE/BTech Good to Have : MBA/Mtech This position may require licensing for compliance with export controls or sanctions regulations. Competencies : Collaborates : Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus : Building strong customer relationships and delivering customer-centric solutions. Drives Results : Consistently achieving results, even under tough circumstances. Manages Complexity : Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development : Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support : Demonstrating proactive customer support interactions at each phase of the order life cycle to ensure customer satisfaction. Order Life Cycle : Understanding the phases of the end-to-end order life cycle, terminology, and functional collaboration that enable customer orders to be fulfilled. Order Life Cycle Systems Knowledge : Demonstrating the steps within each system screen to process customer orders, order modifications, and respond to customer queries to ensure accurate and timely order processing and query resolution. Order Processing : Managing the processing of customer orders through order receipt, exception identification, and resolution to ensure orders are fulfilled to customer requirements. Values Differences : Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Skills: Oracle/ERP Knowledge Data Analytics Advanced Excel, Power BI (preferred), etc. Stakeholder Management Strong Communication Experience: 3 plus years in customer order management, customer-facing roles, supply chain/logistics, or international trade experience preferred.

Key Responsibilities: With minimal supervision, manage first-call resolution for customer orders and enquiries: Ability to manage a high volume of incoming routine customer communications (via phone and/or email) for order entry, respond to frequently asked questions (FAQs) and resolve common enquiries Process customer orders within the order management system, accurately and within the required deadline Compile and distribute export and shipping documentation to enable customer orders to be processed in a timely manner Publish confirmations and notifications to customers (for example: order acknowledgements, shipment notifications, shipment tracking details and/or invoices) Respond to customer enquiries by referring them to published materials, secondary sources, or transfer the enquiry to the next appropriate level of customer support Collaborate with the next appropriate level of customer support to seek resolution to challenging enquiries/complaints, providing documentation and continual communication to customer throughout the process Maintain accurate records of all internal and external interactions in the appropriate database/system Prepare and distribute standard internal and customer reports Support order management team goals and initiatives to become a more proactive customer support organization Identify and communicate areas for process improvement to Supervisor External Qualifications and Competencies Competencies: Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Drives results - Consistently achieving results, even under tough circumstances. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience. Order Life Cycle - Demonstrates the phases of the end-to-end order life cycle, terminology and functional collaboration that enable customer orders to be fulfilled; describes how the order life cycle and customer support are interconnected to ensure an overall positive customer experience Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution. Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Minimal or no work experience required. Skills Required:- Advance Excel required. Good Communication Skills.

Senior Executive - Logistics - Chennai What you will do Senior Executive ( Logistics) is a key role reporting to the Regional Logistics Manager, MEA and is responsible for managing the Logistics & Distribution functions for MEA Region . You will be based in our Chennai Office and will be part of an emergent team that is focused on expanding our footprint and customer base to achieve our strong growth objectives. You will work in a high volume, oversight distribution, order fulfilment networks, warehousing, regional and international transportation to ensure timely secured order fulfilment and delivery of products to our customers . As a member of this team, you will work within a vibrant environment that provides a platform for you to use your experience to generate satisfactory results. How you will do it As a Senior Executive (Logistics) , you will be concentrated on ensuring timely shipment of equipment to fulfill company s contractual obligations, optimizing costs & Resources with respect to freight. You will interface with vendors, suppliers, sub-contractors, shipping Company , Freight Forwarders to ensure timely delivery of equipment and/or services. You will provide clear & precise information to Sales Engineers & Operations, Customer service teams regarding delivery schedules, documentation requirements, negotiation status and related updates. You will organize I mport, Export and customs clearance arrangements with the customs brokers & forwarders abroad. You have a strong desire for organization and efficiency, you are creative, problem solver, self-motivated, able to manage stress and pressure, a perfect coordinator and planner. What we look for( Required) Working experience of at least 5 years in shipping/logistics/sales administration/order processing Graduate in commerce, and/or diploma in logistics administration. Detail oriented approach and excellent inter-personal skills - must be able to adapt to the working style of internal external stakeholders Experience at an international company. Excellent written and oral communication skills in English Demonstrated ability to meet demanding deadlines Ability to work independently and handle multiple tasks Ensure that all exceptions and non-conformances properly approved by appropriate personnel and Issue clear and precise instructions to relevant internal/external customers for the issue of Documentation required for Customs Clearance and negotiating LCs. Monitor and ensure receipt of original documentation within required time periods. Issuance of Purchase Orders for shipping, forwarding, clearance and related incidentals based on Service Provided Ensure maintenance of required marine, storage and other relevant insurance covers. Ensure shipping documents raised and issued are in accordance with current company policies, Procedures and local legal requirements. Correspond and follow-up with suppliers, vendors and service providers regarding short/wrong/ Defective/damaged shipments. Coordinate with Warranty/Quality department regarding damages and insurance claims.

Hiring for Contract Management Min exp:-2Yyrs ctc upto:-5.5lpa Location:-Pune SKILLS:- Contract management, Contract renewal,pricing, Quotation, Quote to cash For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

Tele Caller Sales Support - Fornnax Technology Tele Caller Sales Support Tele Caller Sales Support Tele Caller Sales Support Full Time Tele Caller Sales Support Roles & Responsibility Make outbound calls to prospective and existing customers to generate sales leads and follow up on inquiries. Handle incoming calls and respond to customer queries promptly and professionally. Maintain and update customer databases and CRM systems. Coordinate with the sales team to support order processing, follow-ups, and client servicing. Assist in scheduling meetings, product demos, and follow-ups for the sales team. Maintain call records, daily reports, and activity logs. Provide accurate product and service information to customers. Other Information TABLE HEADER 1 TABLE HEADER 2 Sales & Service Location of Position Westgate by True Value, B-1202/A, 13th Floor, Nr. YMCA Club, S. G. Highway, AHMEDABAD 380015 Qualifications Any Graduate Tele Caller Sales Support Total Experience 1 - 3 years Language Proficiency Gujarati (Regional Language), Hindi (Must) & English (Fluent) Skill 1) Proven experience in telecalling, telesales, or customer service preferred. 2) Excellent verbal communication skills in English (mandatory). 3) Good listening and interpersonal skills. 4) Basic computer knowledge (MS Office, Email, CRM tools) 5) Pleasant voice, confident personality, and positive attitude. 6) Prior experience in sales coordination or support roles is an advantage Gender Preference Job Category: Tele Caller Sales Support Job Type: Full Time Job Location: Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Recaptcha requires verification. Im not a robot PRODUCT RANGE SYSTEM SOLUTIONS APPLICATION AREAS INSIDE FORNNAX INFO CENTRE QUICK LINKS SUBSCRIBE TO OUR NEWSLETTER Company Name At FORNNAX TECHNOLOGY, we prioritize the protection of personal information for all website visitors. This policy outlines our data collection and usage practices, ensuring transparency and security. Read more about our privacy policy. You will receive a confirmation e-mail after subscribing. Click on the link to activate your subscription. You can unsubscribe from this service at any time by clicking the unsubscribe link in the e-mail.

Summary: We re looking for a proactive and customer-focused E-Commerce Customer Support Specialist to join our growing team. In this role, you ll support a well-known U.S.-based online retailer celebrated for offering limited-time deals on popular brand-name products. As a key member of the support team, you ll be the first point of contact for customers helping them resolve issues, answer questions, and ensure a smooth and enjoyable shopping experience. You ll use tools like Gorgias and Shopify to manage support tickets and order-related tasks efficiently. This position is ideal for someone who thrives in a fast-paced e-commerce environment , enjoys problem-solving, and takes pride in delivering exceptional service with empathy and precision. Key Responsibilities: Customer Interaction & Problem Resolution Provide exceptional customer support across various channels (e.g., email, chat, phone), addressing inquiries, resolving issues, and ensuring a positive customer experience for customers navigating a dynamic product catalog. Handle product inquiries, order status updates, returns/exchanges, and provide basic technical support as needed, often for unique and time-sensitive offerings. Listen actively to customer concerns, empathize with their situations, and offer effective solutions. System Utilization & Data Management Efficiently navigate and utilize our primary customer support systems: Gorgias (for helpdesk management) and Shopify (for e-commerce order management). Experience with similar platforms such as Zendesk, Freshdesk, or Intercom for customer support, and WooCommerce or BigCommerce for e-commerce order processing, would be a strong asset. Accurately document customer interactions and resolutions within the designated systems. Maintain up-to-date knowledge of products, policies, and procedures to provide accurate information, adapting quickly to new product launches. Collaboration & Team Contribution Collaborate closely with the eCommerce operations team to streamline processes and improve the overall customer journey. Communicate effectively with internal teams to escalate complex issues and ensure timely resolution. Contribute to a positive team environment and uphold our commitment to outstanding customer service. Participate in training and coaching sessions to continuously improve customer service skills and system proficiency. Qualifications: Proven experience (2-4 years preferred) in a customer service or customer support role, preferably in a fast-paced e-commerce environment. Strong familiarity with or a quick learner of customer support software; direct experience with Gorgias and Shopify is highly advantageous. Excellent written and verbal communication skills in English, with a professional and empathetic tone. Strong problem-solving abilities and the capacity to de-escalate difficult situations. Highly organized, detail-oriented, and able to manage multiple inquiries concurrently in a dynamic retail setting. Ability to work independently with supervision and as part of a collaborative team. A positive attitude, strong work ethic, and a genuine desire to help customers. Ability to adapt quickly to new technologies and evolving customer service processes for diverse product categories. What Makes This Role Exciting: 100 % Remote work set-up and Work Life Balance. Competitive pay A Dynamic and Exciting E-Commerce Retail Environment: Be part of a unique e-commerce model that offers new and exciting products daily. Direct Impact on Customer Happiness: Your work directly contributes to a positive shopping experience for customers discovering great deals and unique items. Growth Opportunities: Join a rapidly expanding team with clear plans for adding more agents, offering pathways for professional development. Supportive Team & Leadership: Benefit from comprehensive training, continuous support from supervisors, and oversight from the eCommerce operations lead. About BOLD Business: Bold Business is a US-based, leading global business process outsourcing firm with over 25 years of experience and more than $7B in client engagements. We partner with companies worldwide to support their talent outsourcing and workforce scalability needs. (Bold Business recruiters always use a @boldbusiness.com email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

Generate sales and develop strong client relationships in the mineral and chemical powder industry. Promote and sell products such as Dolomite Powder, Calcium Carbonate, Talc Powder, Lime Powder, Silica Powder, Barytes, and Kaolin Powder. Required Candidate profile Explore new business opportunities and expand market reach in and around Udaipur. Handle quotations, negotiate pricing, and close sales deals effectively. Collaborate with internal teams

Position : Customer Service Intern Duration: 12 Months ( extendable ) Location: Vashere - Kalayn Mumbai and Ranjangaon, Pune Transport : Company Provides Transport + Canteen Facility Mode: Work from Office Working Days : 6 Days in week. About the Role: We are looking for a proactive and detail-oriented Customer Service Intern to support our Customer Account team. This internship offers hands-on experience in customer relationship management, order processing, and cross-functional coordination in a dynamic business environment. Key Responsibilities: Assist Customer Account Representatives with daily tasks and customer interactions. Support order processing from entry to delivery and invoicing. Communicate effectively with customers via phone and email. Maintain accurate customer records and documentation. Coordinate with internal teams (sales, supply chain, shipping) to ensure timely order fulfilment. Respond to customer inquiries regarding pricing, availability, and documentation. Participate in customer calls and meetings with sales representatives. Learn and apply company systems and ISO procedures. What Were Looking For: Currently pursuing or recently completed a degree in Business, Commerce, or related field. Strong communication and interpersonal skills. Basic understanding of customer service principles. Proficiency in MS Office; familiarity with ERP systems is a plus. Eagerness to learn and contribute in a team-oriented environment. Perks: Attractive stipend Company-provided transport and canteen facilities Exposure to global customer service practices

Roles and Responsibilities : Manage orders from placement to fulfillment, ensuring timely delivery of products to customers. Process customer invoices, handle payment follow-ups, and maintain accurate records in the OTC system. Collaborate with internal teams to resolve billing discrepancies and optimize order processing efficiency. Analyze sales data to identify trends and opportunities for improvement in the Order to Cash process. Job Requirements : 1-4 years of experience in accounts receivable, billing, or order management. Strong understanding of OTC (Order to Cash) processes, including order management, invoice billing, and collections. Proficiency in using O2C billing software or similar systems.

Male candidates to Handle sales inquiries, process orders in ERP, send quotes, coordinate with Stores & Finance, ensure accuracy, upsell, boost customer satisfaction, and notify team/customers of stock issues. Payroll: LOBO Staffing (Third-Party) Required Candidate profile Male Candidate with 2–3 years in a similar role, Excellent English communication, Proficient in MS Excel & Word, Multitasking, proactive, and customer-focused Max. Net Take Home Salary - 25k to 30k