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4.0 - 6.0 years
13 - 17 Lacs
Pune
Work from Office
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of Senior Associate - Global Customer Care . If youre eager to be part of a dynamic environment that fosters growth and collaboration, look no further. A key role in delivering detailed customer service support across multiple geographies and divisions (Endoscopy, Orthopaedics, Advanced Wound Management). Role serves as a critical link between our internal teams, external distributors, and logistics partners to ensure timely and accurate fulfilment of customer orders. The position demands strong order management capabilities, cross-functional collaboration, and a proactive approach to issue resolution documentation handling. Lets craft the future together! What will you be doing Handle end-to-end order lifecycle including order intake, validation, processing, and fulfilment across multiple systems (SAP, Salesforce, etc.). Coordinate with regional collaborators to ensure customer requirements are gathered, aligned, and driven. Monitor order status, inventory availability, and delivery timelines with ensuring customer satisfaction. Prepare and review customer documentation including invoices, certifications, and commercial documentation to support international shipments. Liaise with warehouses, planners, and freight forwarders to enable timely shipments and resolution of order exceptions. Ensure compliance with import/export regulations and maintain accuracy in legal documentation required by different countries. Identify and call out risks or operational bottlenecks to leadership and follow up until resolution. Contribute to internal knowledge sharing, continuous improvement initiatives. Provide mentorship and guidance to junior associates, offering support in critical issue resolution and process adherence. What will you need to be successful Education: Bachelors Degree or equivalent experience in Business Administration, Supply Chain or related field. Experience: Minimum 4 to 6 years of experience in Customer service, order management, or supply chain support, preferably in a global or regional setting. Hands-on experience with SAP (order-to-cash cycle) and Salesforce or similar CRM tools. Strong knowledge of international trade documentation and compliance standards. Proficient in MS Office Suite, especially Excel and Outlook. Strong attention to detail and accuracy in order processing, data management. Proficient in time management, balancing complicated priorities while ensuring deadlines are met. Superb communication, collaboration, and relationship building and collaborator engagement skills. Working from Office for all 5 days (Monday to Friday)- Kharadi, Pune. Shift Timings - US shift (5:30 PM to 2:30 AM IST) You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website ( https://www.smith-nephew.com/ ). Other reasons why you will love it here! Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Law s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer. #YS1 Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Posted 1 month ago
5.0 - 10.0 years
12 - 13 Lacs
Kurnool
Work from Office
Area Business Manager Date: 17 Jun 2025 Location: KURNOOL, Andhra Pradesh, IN Company: Luminous Job Description Format Position Designation Incumbent Area Business Manager Department Energy Solutions Location Dated Primary Job Responsibilities Retention & increase of market share for assigned product category in each account. Responsible for sales in assigned product category in assigned region. Channel Handling experience. Selection of relevant channel partners. Channel conflict resolution. Reconciliation of accounts with the channel partners Up keeping all sales records on maintain data delated to sales. Good geographical Exposure Order processing. Qualifications and Experience Minimum Qualifications Graduate/MBA Minimum Experience 5-10 Years Relevant/Additional Experience Hands on experience in Channel Development in Battery Inverter Other Industry: Consumer Electronic/Mobile Handset Industry
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Description Roles and Responsibilities Product In-bounding Receiving, Checking, Bill matching Rejection confirmation to vendor GRN logging and forward the same to the accounting department Product Checking & Cataloging Preparing the catalog sheet on MS Excel Review of the live inventory after the catalog uploaded on the website Manage movement and bin allocation of the inbounded inventory to various zones Ensure inventory zone integrity Returns Management Physical inventory checking of shipped and returned orders Return inbound logging in the software
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Bengaluru
Work from Office
KRONOSPAN - Sales Representative M/F As part of its software suite provided to its clients, CEGID TALENTSOFT and its partners use cookies on this website to: Provide the basic functions of the website; Obtain audience insights; Allow users to use social media features; Disagree and close Agree and close Folgen Sie uns Suche nach Stellenangeboten KRONOSPAN (z.B.: Projektleiter Berlin) Sales Representative M/F Stellenangebot 1 / 1 Vacancy details Position description Job title Sales Representative M/F Contract type Full-time About us Kronospan are the leading wood panel board manufacturer, as part of our growth plans were looking to establish a strong sales presence in India. Were known for delivering exceptional products and creating long-lasting relationships with our clients. With a strong history of growth and opportunity, we are now seeking a passionate and experienced country sales representative to join our dynamic sales team in the Bangalore area. Main duties and responsibilities Sales Development & Client Relationship Management: Identify and approach potential customers within the manufacturing and DIY industries. Build and maintain strong, long-lasting client relationships to generate repeat business and referrals. Conduct regular follow-up meetings and presentations with potential and existing clients to understand their needs and offer suitable solutions. Product Knowledge & Market Expertise: Develop a deep understanding of the company s products and their applications in various industries. Be the expert where you can support and provide technical knowledge to customers. Stay informed about industry trends, competitors, and market demands to offer valuable insights to clients. Sales Targets & Reporting: Achieve monthly, quarterly, and annual sales targets. Prepare regular sales reports and forecasts for management. Updating of CRM to ensure clarity on prospective business. Manage customer inquiries, quotations, and order processing efficiently. Negotiation & Deal Closure: Lead negotiations and ensure profitable deals while maintaining a customer-focused approach. Close sales contracts, ensuring timely delivery and follow-up on customer satisfaction. Marketing & Promotion Support: Collaborate with the marketing team to develop strategies to promote wood panel products in the target markets. Participate in industry events, exhibitions, and conferences to enhance brand visibility. Requirements Proven experience in a sales over a period of 3 or more years. Strong understanding of the panel sales market in India. A results-driven approach with a track record of meeting and exceeding sales targets. Excellent leadership skills and the ability to inspire and motivate a sales team. Exceptional communication, negotiation, and interpersonal skills. Full driving license and the ability to travel throughout India. Ability to work autonomously and manage your own schedule. Flexibility to travel to the EU and other parts of the world to support the larger organisation. What we offer This is a full time, permanent position offering a competitive Salary and bonus. #LI-JR1
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
Role & responsibilities: Manage ecommerce orders (e.g., Amazon, Flipkart, etc.). Develop and execute online sales strategies. Monitor and analyze sales performance. Coordinate product listings, pricing, and promotions. Return management and claim settlement. Ensure timely inventory updates and order fulfillment. Essential Skills:- Analytical thinking to interpret sales data and trends Familiarity with ecommerce platforms and tools (e.g., Flipkart, Amazon Seller Central, Moglix) Problem-solving abilities to address operational challenges Qualifications:- Prior experience in ecommerce portals management is preferable. Proficiency in Excel, Google Analytics, and CRM tools Perks & Benefits: Immense opportunities for growth, personal development & career opportunities. We also champion a workplace culture that thrives on passion, collaboration, efficiency, and innovation. Dynamic Teamwork Environment, Fantastic flexibility Work life balance. Fixed working hours. Medical Benefits
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
Tamil Nadu
Work from Office
Position Overview : The Telecalling Sales Representative is responsible for generating new business opportunities and closing sales through proactive telephone outreach. This role involves engaging with potential and existing customers to understand their needs, presenting products or services, and converting leads into sales. Key Responsibilities : Outbound Sales Calls : - Conduct outbound calls to prospective and existing customers to introduce products or services, promote special offers, and generate sales leads. - Follow up on leads generated from marketing campaigns, referrals, and other sources. Sales Presentations : - Effectively communicate product or service features, benefits, and pricing to potential customers. - Conduct sales pitches and demonstrations over the phone, addressing any questions or objections. Lead Qualification : - Qualify leads by assessing their needs, budget, and purchasing timeline. - Record and update customer information and interactions in the CRM system. Customer Relationship Management : - Build and maintain strong relationships with customers through regular follow-ups and personalized communication. - Handle customer inquiries, resolve issues, and provide exceptional service to enhance customer satisfaction. Sales Targets : - Meet or exceed individual sales targets and KPIs (Key Performance Indicators) set by the Sales Manager. - Track and report on sales activities, including call volumes, conversion rates, and revenue generated. Market Research : - Gather and analyze information about market trends, competitor activities, and customer preferences. - Provide feedback and insights to the sales team and management to improve strategies and offerings. Administrative Duties : - Prepare and maintain accurate records of sales activities, customer interactions, and sales progress. - Complete administrative tasks related to sales processes, such as order processing and follow-up communications.
Posted 1 month ago
2.0 - 7.0 years
7 - 10 Lacs
Ahmedabad, Anand, Vadodara
Work from Office
Position : Officer - Order to Cash / Billing - For Well-known Manufacturing/ Engineering Industry Job Location : Ahmedabad OR Anand - Two Position, Number of Reportee - 2 Responsibilities: Review Customer PO and highlight any concerns. ross verifies booked order v/s. PO / contract documents Highlight any deviation w.r.t. contract and booked orders (SO) Highlight commercial deficit to sales leaders in customers order Collaboration with planning on order manufacturing progress Close co-ordination with PMO on order billing progress Highlight CDD (Weekly basis) and maintain / flash clear MIS w.r.t. financial risk Heads-up to Guarantee team on BG / CG / or any sort of guarante Coordinate and secure manufacturing rolling quarterly plan from Planning Share manufacturing analysis report (for any change in plan) Pre-Billing Sensations Invoicing & compliances Ensure all contractual obligation (including FAT) is full-filled Ensure all necessary PO / Contract amendment at place Any pending amendment w.r.t. CDD must be approved by PMO leader Create Invoice QR from GST Portal Create e-way bill as per GST compliance Ensure all billed must be out from factory with-in 72 hrs. of billing Education Qualifications : B.Com/M.com/ Any Graduate with 2 Year in commercial management, Good Communication Skill, Hands-on experience with SAP/ BAAN LN Familiar with Advance xls. Formulas Excellent analytical skills for creating and presenting detailed reports. Familiarity with regulatory guidelines and requirements for billing. Negotiation Skill Interested Candidates may share their updated resumes on hr35@hectorandstreak.com with following details for further process: Current CTC - Expected CTC - Notice Period - Reason for change : Any offer : Location :
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Role & responsibilities : Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. Order management, returns management along with HR and Admin expertise. Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. Shift Timing - EU/US both WFH/WFO - Hybrid Preferred candidate profile
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Kolkata
Work from Office
Job Title: Sales Coordinator Industry: Specialty Chemicals / Industrial Sales Job Type: Full-Time Experience: 2-6 Years Key Responsibilities: Database maintenance and updating. Lead generation and sales conversion. Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and give after-sales support when requested Handle the processing of all orders with accuracy Inform clients of unforeseen delays or problems Order acknowledgement & making invoice. Submission of invoice to customer & financiers. Payment follows up, maintain debtors. Act as a point of contact for customers regarding inquiries, complaints, and follow-ups. Skills & Qualifications: Bachelor's Degree in Science /Commerce /Arts (B.Sc preferred) Excellent communication in English. Good knowledge in word, excel
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Pune
Work from Office
Role & responsibilities Developing, implementing and driving the Procurement strategies in order to meet cost savings targets Ensuring commercial, legal and contractual compliance in all the Procurement transactions Monitor Stock Levels and Place Orders as Needed. Prepare Reports on Purchases, Including Cost Analyses Researching Potential Vendors. Comparing and Evaluating Offers from Suppliers. Negotiating Contract Terms of Agreement and Pricing. Track Orders and Ensure Timely Delivery. Review Quality of Purchased Products. Generating Purchase Order While Taking Due Care of Taxes, Rates & Terms and Conditions. Planning the Material Based on Consumption and Generating Purchase Order to the Vendor. Maintain Updated Records of Purchased Products, Delivery Information and Invoices. Raising Claims for Shortage, Damage, Price Difference and Wrong Parts to Principles and Follow. Co-ordinate with Store/Production & Account Department for Smooth Cycle. Preferred candidate profile Good Communication SKills Advanced MS Office skills/ SAP or ERP Knowledge add in advantage Familiarity with rules, regulations, best practices and performance standards Decision making ability and leadership skills Time management and organization skills Managerial Skils
Posted 1 month ago
10.0 - 18.0 years
4 - 6 Lacs
Noida, Delhi / NCR
Work from Office
Role & responsibilities The CRM will be responsible for managing the CRM system to ensure it effectively supports our sales, marketing, and customer service teams. The ideal candidate will have a strong understanding of CRM software, excellent analytical skills, and a passion for improving customer experiences. Responsibilities Include:- Manage and maintain the CRM system, ensuring data integrity and accuracy. Develop and implement strategies to optimize CRM usage and improve customer interactions. Collaborate with sales, marketing, and customer service teams to ensure seamless integration of CRM processes. Create and generate reports to monitor CRM performance and provide management insights. Providing recommendations to improve sales, marketing, and customer service Preferred candidate profile
Posted 1 month ago
1.0 - 4.0 years
1 - 2 Lacs
Bhiwandi
Work from Office
Roles and Responsibilities Invoice Processor Responsibilities: Implementing invoicing procedures Preparation of Delivery Challan, Returns, Sales Invoice & E ways Bills. Assisting with past due or denied invoices Tracking, reviewing, approving, and issuing invoices Defining invoicing data types and maintaining databases Supervision & handling of Material Dispatch. Daily Dispatch Planning, Dispatch Documents, Daily Stock entries & Billing. Daily Stock reconciliation & Valuation. Coordinating with Shop Floor, Stores & Transporters. Sales Order management. Applicants may be asked to demonstrate a proficiency in MIS Desired Candidate Profile Proven experience as Billing Specialist Command on Tally/SAP & excel. Working knowledge of inventory rotation
Posted 1 month ago
3.0 - 8.0 years
8 - 11 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Co-ordinating the activities of all Departments (Production, QC, Accounts, Sales, Warehouse and Transport) involved in the order fulfilment process. Ensuring the order is accurately entered in the SAP system/relevant IT business system and progressed. Providing timely and accurate information about the order to the customer. Checking product availability and liaising with factories to ensure fulfilment of the order on the customer's required delivery date. Creatively identifying possible solutions in the event of insufficient product availability. Ensuring compliance with Croda's credit control policy. Promptly, firmly but politely informing customers of any credit or account issues that are preventing acceptance or progression of an order. Keeping customers informed of any changes in the timing of their orders due to production or other problems. Helping to reduce slow moving stock and working capital by regularly reviewing concessionable stock and persuasively offering this stock to suitable customers. Helping to maximise revenue collection by regularly reviewing blocked and outstanding orders. Supporting improvement of the order fulfilment process by raising issues and contributing suggestions at Team and Department meetings. Promptly dealing with any complaints a customer may raise. Deputizes when required, coaching and advising fellow team members to solve problems, liaising with the allocated manufacturing site as necessary to resolve supply issues Super User for one or more elements of the SAP-SD module/relevant IT business system, provides training to other employees as needed as well as being the first level of user support. In some locations performs system testing as required by the SAP team and liaises with the SAP team concerning new configuration, functionality, and system improvements.
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Delhi, India
On-site
Assist in order processing, quotations, and sales reports. Handle inquiries, follow-ups, and complaint resolution. Track orders, coordinate shipments, and ensure timely deliveries. Maintain and update customer records, sales data, and documentation. Support the sales team in administrative and backend tasks. Communicate effectively with internal departments to streamline order fulfillment.
Posted 1 month ago
3.0 - 5.0 years
2 - 3 Lacs
Barrackpur
Work from Office
Warehouse Incharge Location: Agarpara, Kolkata 3–5 yrs exp | Salary: Up to 25K gross E-com/Retail/Fashion Manage order processing, returns, stock updates, logistics & reports across Amazon, Flipkart, etc. Excel skills & platform knowledge a must. Required Candidate profile Send your resume via WhatsApp: 8013014471 Ideaspot Consultant / Kolkata
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Barrackpur
Work from Office
E-commerce Executive Location: Agarpara, Kolkata Full-time | 3–5 yrs exp | Salary: Up to 35K gross E-commerce/Fashion Manage listings, orders, campaigns on Amazon, Flipkart, etc. Excel & portal skills a must. Strong coordination & detail-oriented. Required Candidate profile Send your resume via WhatsApp: 8013014471 Ideaspot Consultant / Kolkata
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Mumbai Suburban, Vasai, Mumbai (All Areas)
Work from Office
Diamond Jewellery Mfg. Company is looking for Back Office Executive - Gati Profile: Min 2 years experience in the diamond jewellery Issuing and receiveing orders from karigar / factory, follow ups IGI submissions / receipts, etc. Required Candidate profile Must have knowledge of GATI software alongwith basic computer workings like MS office Interested candidates, Whatsapp your CV on : 8097836496
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities: 1. Order Processing & General Customer Inquiries Process and verify customer orders to ensure accuracy and timely fulfillment. Address inquiries related to orders not received, including investigating delivery delays or missing items. Handle issues regarding returns that have not been credited, including coordinating with relevant teams to ensure timely resolution. Resolve general customer inquiries regarding product availability, pricing, and order status. Communicate with logistics and warehouse teams to ensure smooth processing of orders and deliveries. 2. Store Queries (Next Stores) Address queries from Next stores regarding deliveries of customer parcels, ensuring timely and accurate dispatch of items. Assist stores with stock checks to confirm inventory levels and resolve discrepancies between online stock and in-store stock. Liaise with relevant teams to facilitate product availability and deliveries to stores. 3. International Customer Support (Multilingual) Handle inquiries from international customers regarding orders not received, tracking information, and returns. Provide order tracking information and resolve issues with international deliveries, including liaising with couriers and customs services. Manage return processes for international customers, ensuring they receive timely updates and solutions. Provide support in multiple languages (English, German, Mandarin, and Arabic) to address diverse customer needs. Ensure that international customers receive exceptional service and all queries are resolved in a timely manner. 4. Administrative Tasks Adjust and update customer accounts as necessary, including resolving billing issues, updating contact details, and processing refunds. Assist in sending mass customer communications, such as promotional emails, order updates, and return instructions. Maintain accurate and up-to-date records of customer interactions in the CRM system. Collaborate with cross-functional teams (e.g., logistics, IT, and marketing) to improve customer service processes. 5. General Customer Support Provide excellent customer service by addressing complaints, providing solutions, and ensuring customer satisfaction. Stay updated on company products, services, and policies to assist customers effectively. Contribute to the continuous improvement of customer service processes and tools. Required Qualifications: Languages : Fluent in English (written and spoken). Experience : Minimum of 1 year of customer service experience, preferably in an e-commerce or retail environment. Skills : Strong communication and interpersonal skills. Ability to multitask and manage high volumes of queries. Excellent problem-solving and troubleshooting abilities. Strong organizational skills and attention to detail.
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Surat
Work from Office
Roles and Responsibilities Catalogue Executive KPI Master Catalogue Management of all portals like Amazon, Flipkart, Myntra, Snapdeal, Ajio etc. Uploading of New products, content (Description, Bullet points, key features), other specifications & images. Up-gradation of existing listings for better results. Managing promotions like ad campaigns and A+ content. Updation of MRP, discounts & inventory on all portals. Ability to manage cross functional tasks within TAT. Follow-up with other agencies to manage images, updation on Drop box and image link creation. Browntape portal management including - Account creation for new Business partner Desired Candidate Profile 2 to 5 years experience.. Perks and Benefits As per industry.. Thanks & Regards Team HR 9327956606
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Pune, Chennai
Work from Office
Hiring for order management Min exp:-1yrs ctc upto 3.5lpa Location:-Pune,Chennai Immediate joiners only Skills:-Order management,OTC,Supply chain, Order fulfilment. For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job description Job description mentioned below. Coordination with Sales team, internal departments and customers to update status or orders in process. Manage dispatch from various locations and share details with sales team and customers. Follow up with sales teams for orders ready with production. Manage and plan Installations of the products. Update various data in the spreadsheet for reporting and analysis. The coordinator will be dealing with Sales, Operations, Production, Finance & Installation teams over phone and email. Key Requirements: Bachelors degree in science, Business, Marketing, or a related field. Minimum 2 years of experience in a similar role (sales support/coordinator). Strong organisational and multitasking skills. Proficient in MS Office (Excel, Word) Excellent verbal and written communication skills. Customer-focused with a problem-solving attitude. Ability to work independently and as part of a team.
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
We are hiring for Order Management / Order entry / book keeping ---- ONLY International experience Role & responsibilities Shift Timimgs - 9:30 PM - 6:30 AM (IST) Ensure all sales orders are booked & scheduled within stipulated time. To follow through on all instructions communicated on the purchase order and also by orders received from the customer directly Review each sales order to ensure all orders conform to revenue recognition policy and adhere to the discounts as detailed in the organizations policy manual Validate order entry teams data inputs for accuracy, and place necessary holds as appropriate Provide cross functional operational support to sales, logistics, legal and operations on daily basis. Coordinate product availability and work with shipping for logistics changes To provide status on orders, contract, invoices, serial numbers, shipment tracking etc
Posted 1 month ago
2.0 - 5.0 years
6 - 9 Lacs
Noida
Work from Office
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places - at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose This role is responsible for in-coming and out-going order processing and documentation, including generating delivery or shipping documents. Key Missions Connects with internal and external transport companies or departments for timely in-coming or out-going shipments Ensures prompt and accurate declaration of permits and prompt delivery and clearance of shipments Maintains the accuracy of the data in the ERP of the company Investigates everyhting non-conformance and recommends corrective actions Monitors OTDP/OTDR KPIs Supports budget preparation, cost analyze and report Maintains and updates supplier information such as qualifications, delivery times, product ranges etc. Manages inventories and maintains accurate purchase and pricing records Maintains good supplier relations and negotiating contracts Manages orders on behalf of the customers Holds experience and knowledge on basic procurement Works under supervision Profile & Other Information By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think. We deliver cutting edge, future proof innovation that reach the highest technological standards and we re transforming, fast, to stay a leader in a world that s changing fast, too. At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world. Visit our website to know more about the leader in Identity Technologies www.idemia.com
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
About the Team Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India. It is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. The grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players from disrupting the lower-tier cities. At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower-tier cities of India. Meesho Grocery is an early-stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high-energy enthusiasts working towards creating something cool and big. About the Role We are looking for a detail-oriented, proactive, and operations-driven professional to join our Supply Chain team. As a Senior Associate - Processing Center Operations, you will be responsible for overseeing end-to-end operations across processing centers to ensure timely and accurate customer order fulfillment. You ll lead initiatives to design and optimize storage, handling, and order processing flows to improve efficiency, while ensuring compliance with quality standards. This role offers full ownership of performance, with the autonomy to drive cost optimization and process improvements. You ll collaborate closely with central Control Tower & Process Excellence teams to enhance performance and delivery success. In addition, you ll lead efforts in workforce productivity, training programs, and engagement strategies to build a high-performing and retained team. What you will do : Oversee daily operations within processing centers to ensure timely and accurate customer order fulfillment at targeted service levels. Design, implement, and optimize storage, material handling, and order fulfillment processes to enhance efficiency and throughput. Ensure strict adherence to quality and compliance standards across all processing centers. Manage middle-mile operations, including fleet planning, route optimization, and trip assignment. Drive operational excellence to meet customer delivery timelines and improve delivery success rates. Own end-to-end financial performance of the processing centers. Identify and implement cost optimization initiatives to improve overall operational efficiency and profitability. Train, monitor, and enhance the productivity of processing center personnel through structured programs and KPIs. Develop and implement employee engagement strategies to ensure high retention rates of the workforce. What you will need : Strong understanding of warehouse and processing center workflows Experience in managing end-to-end order fulfillment and delivery processes Ability to drive process improvements and standardization Ability to enforce SOPs and audit processes for adherence Experience in training, supervising, and evaluating operational teams Strong focus on manpower planning, productivity, and retention. Ability to collaborate cross-functionally and manage escalation effectively Minimum 3 years of experience in Warehouse or Lastmile Ops. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Curious about life at Meesho Our people have a lot to say and theyve made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Mumbai
Work from Office
We are looking for a proactive and detail-oriented Backend Sales Coordinator (Male) to join our team in the chemical manufacturing sector. This role will focus on supporting the sales team through outbound calling, managing customer inquiries, processing orders, and ensuring effective communication between sales, production, and logistics. The ideal candidate will possess strong communication skills and a commitment to delivering exceptional customer service. Key Responsibilities: Outbound Business Calls: Conduct outbound calls to potential and existing clients to follow up on inquiries, gather feedback, and promote our chemical products. Assist in lead generation efforts by identifying new business opportunities through targeted calling campaigns. Customer Support: Serve as a primary point of contact for customers, addressing inquiries and providing accurate product information. Handle customer concerns and resolve issues promptly, ensuring a high level of satisfaction. Order Processing: Send Quotation and Product Information. Process sales orders accurately and efficiently, ensuring all details are verified before submission. Coordinate with production and logistics teams to track order status and manage delivery timelines. Sales Administration: Maintain and update customer records, sales databases, and CRM systems to ensure accurate tracking of interactions and sales activities. Prepare sales reports, forecasts, and performance metrics for management review. Collaboration: Work closely with the sales team to support ongoing sales initiatives and strategies. Collaborate with marketing to align on promotional efforts and customer outreach. Market Research: Conduct research on industry trends and competitor activities to support sales strategies and identify potential leads. Compliance: Ensure all sales processes comply with company policies and industry regulations. Maintain accurate records of all transactions and communications for compliance purposes. JOB REQUIREMENTS: Male Candidate candidates will be preferred located nearby Mulund region. Bachelors/Master's degree in Chemistry/Paint Technology is preferred. Minimum of 2-3 years of experience in sales positions. Candidates from Chemical industry is preferred, specifically polymer paint and coating industry. Ability to understand and explain technical concepts related to chemical products. Excellent communication and coordination skills. Proficient in MS Office and sales applications. Exceptional time-management and organizational Skills. Strong leadership and interpersonal skills. Knowledgeable in current market regulation and trends.
Posted 1 month ago
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