Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Summary:
We re looking for a proactive and customer-focused E-Commerce Customer Support Specialist to join our growing team. In this role, you ll support a well-known U.S.-based online retailer celebrated for offering limited-time deals on popular brand-name products.
As a key member of the support team, you ll be the first point of contact for customers helping them resolve issues, answer questions, and ensure a smooth and enjoyable shopping experience. You ll use tools like Gorgias and Shopify to manage support tickets and order-related tasks efficiently.
This position is ideal for someone who thrives in a fast-paced e-commerce environment , enjoys problem-solving, and takes pride in delivering exceptional service with empathy and precision.
Key Responsibilities:
Customer Interaction & Problem Resolution
System Utilization & Data Management
Collaboration & Team Contribution
Qualifications:
About BOLD Business:
Bold Business is a US-based, leading global business process outsourcing firm with over 25 years of experience and more than $7B in client engagements. We partner with companies worldwide to support their talent outsourcing and workforce scalability needs.
(Bold Business recruiters always use a @boldbusiness.com email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)
Bold Business
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