Operations Manager

About the Role:

We are seeking a detail-oriented and proactive Manager of Backend & Operations to join our dynamic team. This role is pivotal in managing and optimizing backend processes, ensuring efficient policy administration, and supporting overall operational excellence within the organization.

Key Responsibilities:

• Process and manage insurance policy applications, endorsements, renewals, and cancellations.
• Maintain and update client records in the database, ensuring data integrity.
• Assist in the processing of insurance claims, coordinating with clients and insurers.
• Generate and maintain reports related to policy status, claims, and other operational metrics.
• Liaise with clients to address queries and resolve issues pertaining to backend operations.
• Ensure all backend processes adhere to company policies and regulatory requirements.
• Identify areas for process optimization and implement improvements to enhance operational efficiency.

Qualifications & Requirements:

• Minimum of a high school diploma; a bachelor's degree is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Candidates must residing in Delhi only.