Operations Executive

About Us:

Working model:

Days:

Timings:

Budget:

Experience:

About the Role:

Key Responsibilities

• Manage inbound and outbound user calls to assist with platform navigation and session bookings
• Coordinate session availability with guides and send timely reminders
• Follow up with users to support conversions and address questions
• Ensure timely attendance and assist if any session-related issues arise
• Maintain clear documentation using Google Sheets and internal trackers
• Keep all logs and reports updated, and prepare daily records
• Collect and organize post-session feedback from users
• Communicate effectively in both

  English and Hindi

  with empathy and clarity

What We’re Looking For

• Bachelor’s degree in any discipline (Psychology, Humanities, or Communication is a plus)
• Strong verbal and written communication skills in

  English and Hindi

• Confident on phone/video calls, calm and people-friendly demeanor
• Comfortable with tools like

  Google Sheets, Google Calendar, WhatsApp Business

• Highly organized, detail-oriented, and proactive
• Prior experience in client servicing, customer support, wellness coordination, or telesales is a plus
• Freshers with strong communication and soft skills are encouraged to apply

Bonus Points If You Have:

• Experience with CRM tools or scheduling platforms like Calendly
• An interest in personal development, mental wellness, or spirituality

Why You’ll Love Working With Us:

• Be part of a mission-led startup focused on making real impact
• Work with a compassionate, purpose-driven team
• Learn and grow across multiple functions
• Enjoy a culture of empathy, ownership, and meaningful work