Operations Executive

1 - 2 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Us:


Working model:

Days:

Timings:

Budget:

Experience:


About the Role:


Key Responsibilities

  • Manage inbound and outbound user calls to assist with platform navigation and session bookings
  • Coordinate session availability with guides and send timely reminders
  • Follow up with users to support conversions and address questions
  • Ensure timely attendance and assist if any session-related issues arise
  • Maintain clear documentation using Google Sheets and internal trackers
  • Keep all logs and reports updated, and prepare daily records
  • Collect and organize post-session feedback from users
  • Communicate effectively in both

    English and Hindi

    with empathy and clarity


What We’re Looking For

  • Bachelor’s degree in any discipline (Psychology, Humanities, or Communication is a plus)
  • Strong verbal and written communication skills in

    English and Hindi

  • Confident on phone/video calls, calm and people-friendly demeanor
  • Comfortable with tools like

    Google Sheets, Google Calendar, WhatsApp Business

  • Highly organized, detail-oriented, and proactive
  • Prior experience in client servicing, customer support, wellness coordination, or telesales is a plus
  • Freshers with strong communication and soft skills are encouraged to apply


Bonus Points If You Have:

  • Experience with CRM tools or scheduling platforms like Calendly
  • An interest in personal development, mental wellness, or spirituality


Why You’ll Love Working With Us:

  • Be part of a mission-led startup focused on making real impact
  • Work with a compassionate, purpose-driven team
  • Learn and grow across multiple functions
  • Enjoy a culture of empathy, ownership, and meaningful work

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