Operations & CRM Executivve

1 - 3 years

1 - 3 Lacs

Posted:4 days ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Operations & CRM Executive
Location: Gurugram
Salary Range: ₹10,000 – ₹30,000 per month
Experience: 1–3 Years (Preferred)
Education: Diploma or B.Tech in Electrical, Mechanical, or Civil Engineering

Key Responsibilities:Client Relationship Management:

  • Act as the primary point of contact for client communication and coordination.
  • Build and maintain strong relationships to ensure high client satisfaction.
  • Identify and execute upselling and cross-selling opportunities.

Operational Coordination:

  • Coordinate with internal teams such as Project Management, Procurement, and other departments for smooth execution.
  • Monitor progress, ensure timely updates, and support project timelines.

Data & Reporting:

  • Maintain accurate client and project data using Excel and internal tools.
  • Prepare PowerPoint presentations and reports for internal and client use.
  • Track performance metrics and provide regular operational updates.

Process Support:

  • Assist in documentation, invoicing, and client coordination processes.
  • Work towards streamlining tasks for increased efficiency and productivity.

Key Skills Required:

  • Excellent communication and interpersonal skills
  • Strong command over MS Excel and PowerPoint
  • Good coordination and multitasking ability
  • Detail-oriented with data management experience
  • Exposure to CRM tools will be an added advantage

Job Type: Full-time

Pay: ₹10,423.11 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You